CLOUD?- WHATS NEXT?

FACILITATOR: JOHN NORTON- HEALTH CLUSTER CIO, NYS OFFICE OF IT SERVICES INTRODUCTION: KISHOR BAGUL- CHIEF TECHNOLOGY OFFICER FOR NEW YORK STATE SECURITY IN THE CLOUD: GRADY SUMMERS- VICE PRESIDENT OF CLOUD SOLUTIONS, FIREEYE VALUE CREATION IN THE CLOUD: DAVID GETCHONIS- US PRESALES DIRECTOR OF HP

INNOVATION USING THE CLOUD: JEFF KATZEN- CLOUD BUSINESS SOLUTIONS PRACTICE LEAD AT CENTURYLINK TECHNOLOGY SOLUTIONS

NYS IT Leadership Academy

Cloud? What Next? March 5, 2014

Imagination is more important than knowledge

- Albert Einstein

Where did we Start?

Where are we?

Where are we going?

Question?

Cloud Security

Grady Summers Vice President, FireEye

8

Common cloud security concerns

Control Standards

The data is out of my control

10

The cloud provider doesnt meet my standards

11

The data is out of my control

12

The data is out of my control

13

The cloud provider doesnt meet my standards

14

So, what does matter when it comes to security?

Compromise is inevitable
--Kevin Mandia, 2005

Compromise is inevitable
--Everyone, 2014

15

Visibility

16

Questions to ask
Can I monitor key resources? What logs can I receive? How does the CSP monitor for security incidents? Is there an established procedure in case of an incident? What is the SLA for incident notification? What forensic / incident response procedures are in place?
17

FireEye Threat Analytics Platform

18

VALUE CREATION IN THE CLOUD

HOW DO YOU DELIVER ON SCHEDULE, WITHIN BUDGET AND SCOPE?
Dave Getchonis, HP Cloud US Presales Director

Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Have clarity on your current state, prioritize concerns and targeted outcomesnot just another technology project.
Open Security
50% of IT executives
biggest barrier to cloud adoption
71% of IT executives believe open standards critical

10+ trillion
invested in legacy IT

Vendor lock-in
65% of IT executives
concerned with vendor lock-in
Source: Coleman Parkes Research by HP, May 2013

Compliance
Increasing data sovereignty challenges globally impacting customer cloud journeys

7 Essentials for a Successful Cloud Journey

Lessons learned
1.

Focus on the outcome

2.
3. 4. 5. 6. 7.

Move incrementally
Take a portfolio approach people, organization, process not just technology Build for a hybrid world Bridge your IT standards to the cloud Avoid lock-in Use a trusted-partner

How Cloud is transforming the business

Metrics and Examples
Metrics Examples

Enhance business agility

Increased customer satisfaction scores, revenue, or market share gains Quality/Quantity of new services Time-to-market acceleration with new services Accelerated time to value Improvements to existing services Profit realized from new and improved services Actual performance vs. business plan objectives Cost of Change (money + time + opportunity)

ACA Retail lowered pricing to end customers by 10-20% by offering a cloud-based solution. Expert Systems Ltd. accelerated their cloud demo set-up by 50% so sales people could spend more time on pre-sales activities to increase customer win rate. Server Cloud Canada realized a 99% reduction in customer time-tovalue, deploying new infrastructure in minutes vs. days and setting up customers three times faster.
20th Century Fox now has the scalability and flexibility to transport and automatically deliver content to their customers digital ecosystems in a matter of hours, rather than daysthis also reduced the cost and footprint of their data centers by 70%. Centric IT reduced the time to add capacity by 90%. HP CloudSystem let them shift costs to OpEx and save 1M Euros, giving them the ability to add new computing resources without upfront investment. GungHo Online Entertainment leveraged HP CloudSystem automation to help save >$3M in data center costs over 5 years for an 84% cost reduction.

Increase efficiency
Shorten project schedules Actual performance vs. KPIs Meet Six Sigma goals Reduce operating expenses Improve utilization rates

For more details: http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA5-1048ENW&cc=us&lc=en

How Cloud is transforming the business

Metrics and Examples
Metrics
Boost productivity

Examples
Huzhou Multimedia Park Development Co. offered a private cloudbased SaaS public service platform that increased tenant staff productivity by 15%. McKesson enhanced staff productivity, doubling the number of development environments. PT Infinys System Indonesia saved 60% of administration time from the HP CloudSystem self-service portal. Staff can now focus on customer support and improving satisfaction levels. Biocon Limited now has a single, virtualized cloud platform, with DR and rapid deployment capability minimizing downtime and eliminating business disruption. FICO created a global product development center of excellence that delivered 21% improvement in change process compliance and lowered QA expenses by ~33% in one year.

On-time completion of strategic initiatives and tasks Increased user satisfaction Increased collaboration Reduced response time Reduced resolution time

Reduce risk
Recovery time objectives Recovery point objectives Business downtime Improved governance and control Audit performance Reduction in fines Loss of revenue Changes in stock price SLA performance

For more details: http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA5-1048ENW&cc=us&lc=en

Innovation and Cloud

Why Cloud Computing is much more than just a new technology paradigm

Jeff Katzen
Director Cloud Business Solutions Centurylink Technology Solutions

First some buzzwords

What is Innovation ?
Innovation generally refers to renewing, changing or creating more effective processes, products or ways of doing things.
Source : www.business.gov.au

What is Business Agility?

The ability of a business to react quickly to changes in the market with minimized risk

Business Business Agility Innovation Agility Innovation

The State of Business

The Velocity of Business is Increasing

20

Years for innovation to reach 12 25% business penetration 8

4 0

16

Oxygen and electric steel

Diesel locomotives

Stored program control switching Desktop computers Plant-based inks LANs BT maize E-business 1943 1953 1963 1973 1983

199

Source: Technology Futures, Journal of Business Strategy

Role of the CIO

McKinseys Perspective on Business Agility

Cloud Technology agility

Business agility

Corporate performance

What is Cloud ?

NIST Definition of Cloud

On Demand Self Service
Measured Service Rapid Elasticity

Broad Network Access

Resource Pooling

In Summary

CIOs want to drive the business forward - Innovation They need to do this while minimizing risk and increasing speed Business Agility This is enabled through IT that is on-demand, elastic, self service and pay per use - Cloud

Innovation = Cloud
@jeffkatzen www.linkedin.com/in/jeffkatzen www.centurylinkcloud.com

QUESTIONS?

THANK YOU TO OUR TEAM

Arielle Bernstein (SAS) Jack Davis (VMWare), Kishor Bagul (ITS), Leslie
Woodin (HP), John Norton (ITS), Elizabeth Bush (OMH), Samikya Balguri (ITS), Mike OBoyle (IBM), Gerard Mule (FireEye), Peter Welling (CA), John Gable (Citrix), Joe Lynch (Oracle), Jim Hendler (RPI), Melanie Fekete (Intel), Rick Cobello (Schenectady County), Jalila Smith (IBM)