Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 1

Knh gi Cc ngi !

Bnh vin trung ng qun i 108 l khch hng c truyn thng, t lu s dng cc phng tin k thut ca Hng trong cng tc chn on v iu tr cho bnh nhn. c bit l chng ti s dng rt nhiu cc gin phu thut ni soi trong cc chuyn khoa nh l bng, sn khoa, tit niu. Nhn chung cht lng hnh nh v dng ca Storz l c cht lng cao v c cc bc s phu thut rt a chung. Tuy nhin, trong phu thut ct u x tin lit tuyn th cht lng ca optic s dng ( m s: 27005BA ) khng c tui th cao. Bnh thng, mt nm chng ti ch phi thay th 1 optic nhng trong thi gian va qua ( t thng 3 n thng 10 ) chng ti phi thay th ti 5 optic loi trn. Bnh qun ch khong hn 100 ca / 1 optic. Chng ti mun qu cng ty c li gii thch cho vn trn, liu y l vn bnh thng i vi optic 27005Ba hay khng. Hin tng hng thng l m vi trng nh kiu c hi nc lt vo bn trong lm cn tr tm nhn ca phu trng. Vy cho chng ti hi l phng php lm kn c th chu c nhit ti a l bao nhiu. Chng ti rt mong nhn c thng tin phn hi t qu cng ty.

Dear Karl-Storz staffs I am Eng.Le Hong Quan The vice Chief of Equipment Department, 108 central military hospital. I am writing in reference to the current situation of some instruments for cystoscope system. As you know, the 108 central military hospital is a traditional potential client of Karl Storz. We have used Karl Storz products in diagnostic and therapeutic fields for a longtime ago, especially in endoscopic surgeries. In general, the quality of the endoscopic images and Karl Storz products are quite good. They are preferred by the leading doctors. But we still have some problems with the prostatomyomectomy surgery, the optic lens of 27005BA cystoscope has a short time-life/a less duration. Normally, we only have to replace an optic per year, but in recent time, (from March to October) we have to replace up to 5 optics. The recent average number of surgeries is just about 100 cases / 1 optic. We want your company to have an explanation for this problem. Is it abnormal for the 27005BA cystoscope or not? The problem is usually that the FOV was blur. For example, moisture accumulation on the lens that reduces the obstructing vision of the surgical field. That is the reason why we want to know about the working environment conditions, hygienic conditions and sterilizing conditions that the sealing can withstand. (The maximum temp, the PH degree,.etc). Can you show us what the cause are for this problem? We look forward to receiving feedback from you company. Please reply us as soon as possible! Yours sincerely! Best regards! P.S: Now, these are 3 methods for sterilization in our hospital: Dump sterilization, soaking in Cidex solution, Plasma Sterilization. Can you recommend us for the best method?

You might also like