IBM Software Business Analytics

Training

IBM Business Analytics Customized Training

All customers are differenttheir training should be as well.
IBM Business Analytics Customized Training helps eliminate the double learning curve where generic data used in a public course does not resemble what participants use at their actual jobs. This customized training makes a clear connection between the IBM Business Analytics software and how users apply it in their daily operations.

Benets

Focuses on your organizations unique situation. Elimination of double learning curve from training with generic data. Inclusion of courses in a variety of learning formats.

How customized training works

IBM Business Analytics Education subject matter experts (SME) work with a customers project leaders. They make sure that learning materials and workshops are tailored specically to that organizations user job functions, business processes and environment. Through either the use of custom materials or by creating custom experiences, the training becomes more relevant to the audience and captures their specic business directives and expected uses. Customers can create the best environment for success by working with an IBM Business Analytics Education SME to choose the solution most suited to the situation. The customized training can be delivered in three ways:

IBM Business Analytics Education SMEs A customers expert instructors with the aid of train-the-trainer and auditing services delivered by IBM Business Analytics Education Services Customized eLearning

IBM Software Business Analytics

Training

Off the Rack

Tailored Delivery and Informal Experiences

Tailored IBM Content

Customer Performed Customization

Made to Order Materials

Figure 1: While the level of customization can increase, all options go beyond the usual off the rack training.

Customer specific training solutions

IBM has the right training for the right people at the right time. IBM works with your organization to nd the optimal level of customization at the best price point for your budget. Figure 1 demonstrates the training options from the most simple to the highest level of customization:

Tailored delivery and informal experiences

This type of training creates a learning experience for participants focused on customer environments and applications. An IBM Business Analytics Education SME uses standard presentation materials and delivers business application activities to help participants learn in their own environment. The custom demos and workshops materials are not formalized. This approach falls into ve general categories:

Coaching and mentoringThese are informal sessions where an IBM Business Analytics Education SME works with participants to apply skills and knowledge gained from standard training. The customer will lead the work session aided by the IBM Business Analytics Education SME. Collaborative trainingThe IBM Business Analytics Education SME works in tandem with the customer instructor to deliver their respective training topics and best practices. This approach can be combined with any of the custom training options as needed.

Tailored IBM content

This is a learning experience for participants based on customer corporate solutions. Standard IBM Business Analytics training materialsboth instructor-led and webbasedserve as a baseline for creation of business application specic training. This approach falls into three general categories:

Incorporating the customer environmentStandard lecture materials and demonstrations are combined with workshops based on the customer data and business applications. Accelerated trainingStandard materials are covered at an accelerated pace and with streamlined topic lists focusing only on the most relevant skills and high priority objectives for a specic solution. Complete materials are available for additional self-directed learning. Project-based learningInformal, interactive lessons using customer applications and both internal and external resources allow participants to attain project specic objectives. The IBM Business Analytics Education SME leads the work sessions.

Instructor-led trainingAn IBM Business Analytics Education SME will work with customer project stakeholders to determine the optimal level of customization. Many options are available. These options are designed to deliver applied learning within the customer environment including, but not limited to, tailored demonstrations, hands-on workshops and supplemental exercises. Web-based trainingAn IBM Business Analytics Education SME will work with customer project stakeholders to determine the optimal level of customization. A range of services are available including, but not limited to, branding, stock content addition and removal and customer content additions. Branded how-to videosHow-to videos are short, taskbased recordings geared toward delivering targeted skills. The IBM Business Analytics Education Services team can modify branding, add customer specic narration and build packages from stock content.

IBM Software Business Analytics

Training

Customer performed customization

The IBM Enterprise Learning License program provides customers access to published and source documents for IBM Business Analytics education materials. The license grants unlimited use and either a right to copy or a right to modify. Combined with IBM-created toolkits, the materials can be customized to t an organizations needs. This approach falls into four general categories:

This approach falls into three general categories:

Enterprise Learning License (instructor-led courseware) This is an economical way to deliver training across an organization while meeting its unique needs through tailoring any and all of the materials. Enterprise Learning License (eLearning courseware) This option provides complete control over the delivery and tracking of student outcomes. The Enterprise Learning License combines unlimited use and customization rights to make sure the materials reect the customer environment, branding standards and any corporate business practices. Web-based Training Customization ToolkitGain the tools and knowledge to customize IBM Business Analytics web-based training offerings with the Customization Toolkit. The multi-media package explains the structure, content and how to complete standard customizations. Web-based Training Translation ToolkitLearn to plan and execute translation of IBM Business Analytics web-based training offerings. Through videos, tutorials, diagrams and step lists, the Translation Toolkit enables an organization to handle translation tasks.

User adoption and performance support materialsAn IBM Business Analytics Education SME works to develop user guides, quick start guides, reference sheets and other job aids to ease adoption of new or updated solutions. The type and number of documents is determined in consultation with customer subject matter experts. Custom vignettes and web-based trainingWeb-based training is developed in conjunction with customer subject matter experts to teach users the specics of the organizations application. Customer how-to videosHow-to videos are short, task-based recordings geared towards delivering targeted skills. The IBM Business Analytics Education Services team can create a package of videos based on any customer solution.

For more information

For more information on customized training, contact:
batrain@us.ibm.com.

About IBM Business Analytics

IBM Business Analytics software delivers data-driven insights that help organizations work smarter and outperform their peers. This comprehensive portfolio includes solutions for business intelligence, predictive analytics and decision management, performance management, and risk management. Business Analytics solutions enable companies to identify and visualize trends and patterns in areas, such as customer analytics, that can have a profound effect on business performance. They can compare scenarios, anticipate potential threats and opportunities, better plan, budget and forecast resources, balance risks against expected returns and work to meet regulatory requirements. By making analytics widely available, organizations can align tactical and strategic decision-making to achieve business goals. For further information please visit ibm.com/business-analytics.

Made-to-order materials and solutions

The IBM Business Analytics Education Services team can work with any customer to create complete custom materials and solutions. The materials may be modications to base IBM Business Analytics education materials or from the ground up creations to meet a full range of education needs.

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