Download as pdf or txt
Download as pdf or txt
You are on page 1of 4

*54JHOJGJDBODF

1FBDF#VJMEJOH.JTTJPOT

4HIS ARTICLE IDENTIFIES THE INCREASING IMPORTANCE OF


FURTHER DEVELOPMENT OF PEACE BUILDING CRISIS PREVENTION
CONFLICT RESOLUTIONANDHUMANRIGHTSMONITORINGMISSIONSAND
THESIGNIFICANCEOFAWELL FUNCTIONINGTECHNOLOGICALINFRASTRUC
TUREFORSUCHORGANIZATIONS
h
7HENITCOMESTOREPORTINGIN
AWAYTHATWILLACTUALLYBEVALUA
BLEFORSOMEONECOMINGINTOTHE
MISSIONLATER 9OUSHOULDBEABLE
TOLOOKATAREPORTABOUTANINCI
3UHDPEOH
DENTANDIMMEDIATELYTHENBEABLE
TOCONTINUETHECASERIGHTAWAY
#ONFLICTSHAVEBECOMEPHENOMENALASARESULTOFCO EXISTENCE
WITHOUTHAVINGTOGETLONG
OF ALL SOCIETIES )N TURN CO EXISTENCE IS NOW INEVITABLE AND
EXPLANATIONSFROMTHOSEWHO
REQUIRESTHENEEDTOSUSTAIN DUETOSOCIALCHANGES.ATURALLY
WERETHEREBEFOREv
THERETENDSTOBEADISPARITYINACCEPTANCEAMONGSTTHESEMUTU -S4RUDE*OHANSSON
ALLY INTERDEPENDENT COMMUNITIES /FTEN TIMES SUCH CONFLICTS &ORMER&IELD/PERATIONS-ANAGER
EXPAND TO CRISIS SITUATIONS AND SOMETIMES LEAD TO DESTRUCTIVE OF3,--
PROPORTIONS4HESENEGATIVEDEVELOPMENTSBECOMEINTENSEAND
LIFEISTHREATENEDANDNEGATIVITYTHUS REDISTRIBUTEDINTOVARIOUS
FORMS MAKINGRESOLUTIONOFSUCHCONFLICTSACOMPLEXAFFAIR
*U4JHOJGJDBODFGPS1FBDF#VJMEJOH.JTTJPOT 

4HEREISLARGEAMOUNTOFRESPONSIBILITYAIMED ,76WUDWHJ\IRU3HDFH0LVVLRQV
NOT AT THE PROBLEM ITSELF BUT HOW IT IS BEING
HANDLED AND THEN RESOLVED #ONFLICT MANAGE 
4HENEEDFORSTRUCTURED)NFORMATION3YSTEMSTO
MENT FIGURES IN THIS PICTURE AS A RESULT OF THE MONITORANDREPORTINCIDENTS
DIVERSITY OF THE @RESULT RESOLVE ORIENTATION OF 'ENERALLY THEINFORMATIONOFANINCIDENTISCAPTURED
SUCHDISAGREEMENTS ONTYPICALOFFICEAPPLICATIONS4HISRESTRICTSTHEUSERS
FROMPERFORMINGCERTAINACTIONSSUCHASREPORTGEN
4ODAYAVASTNUMBEROFHUMANITARIANORGANIZA ERATION ON STATISTICS 3INCE THERE ARE NO EFFECTIVE
TIONSARESTRUCTUREDWITHAFOCALGOALOF@CREAT SEARCHMECHANISMSANDANALYSISTOOLSWITHINTHESE
INGABETTERWORLD4HEIRCONTRIBUTIONSINTHIS APPLICATIONS 2EPORTING/FFICERSAREFACEDWITHDIFFI
REGARD REMAIN VERY HIGH MAINLY DUE TO THEIR CULTIESINPRODUCINGRICHANDREADABLECONTENT
EFFORTSINUPLIFTING@HUMANSIGNIFICANCE


)NADDITION CONFLICTRESOLUTION PEACEBUILDING 4HE2EQUIREMENTOFHAVINGARELIABLEDATA
AND CRISIS PREVENTION -ISSIONS ALSO HAVE TO SOURCETOREPORTOBSERVEDINCIDENTS
DEALWITHAHOSTOFSUBSTANTIALCOMPLICATIONSIN 3ECURITYANDPRIVACYOFTHECAPTUREDINFORMATIONIS
THEINVOLVEMENTOF@ON FIELDOPERATIONS NOTGUARANTEEDWHENITISONTYPICALOFFICEAPPLICA
TIONSORONPAPER HENCEEXTRAMEASURESNEEDTOBE
!LLMISSIONSMUSTBECERTAINOFTHE@FACTSESTAB TAKENTOASSURETHEPRIVACYOFIMPORTANTDATA
LISHMENT PHASE OF THEIR OBSERVATION 4HIS IS
ABSOLUTELY CRITICAL AND IF THE DETAIL STAGING IS 

4HE.ECESSITYTODRASTICALLYREDUCEOPERATIONAL
NOTTAKENCAREOFPROPERLY CONFUSIONANDGAPS EXPENSESONREPORTINGMATERIALSUCHASPAPERAND
IN THE INFORMATION BASE MIGHT EVEN LEAD TO A OTHERRESOURCES
POLITICALREPERCUSSION
-OST MISSIONS SPEND LARGE AMOUNTS OF MONEY ON
0ROPER)NFORMATION3YSTEMSHAVEBECOMEKEY PAPER%XPENSESAREALSOINCURREDFORSECURESTORAGE
INLEVERAGINGTHEIMPROVEMENTOFEFFECTIVENESS ANDMAINTENANCEOFSUCHFACILITIES!MISSIONOFTHIS
OFSUCHMISSIONS-OSTMISSIONSARENOWTRYING NATUREWOULDALSOREQUIRETHESUPPORTOFADDITIONAL
TOIMPROVETHEIRINFORMATIONSERVICESTHROUGH ADMINISTRATIVESTAFFINORDERTOCARRYOUTOPERATIONS
UPGRADED )4 INFRASTRUCTURE 4HEIR SERVICE AND WITHSUCHAREPORTINGAPPARATUS
MOTIVATION TOWARDS DOING AND PRESENTING
@GENUINEWORKISELEVATEDANDISMORECLEARLY  
-ANAGINGDISTRIBUTEDDIVISIONSDEPARTMENTSTHAT
DEFINEDWHENDATACAPTUREDISNOTDISTURBEDBY SITUATEDWITHINATERRITORY
INFRASTRUCTURALDRAWBACKS
7HENSCATTEREDINFORMATIONISNOTCENTRALIZED VARI
OUS MISINTERPRETATIONS AMONGST SUB DIVISIONS ARE A
HIGHPOSSIBILITY3OMETIMES DEPARTMENTSANDINDI
VIDUALS INVENT AND OPERATE THEIR OWN SYSTEMS AND
STRUCTURES TO MAINTAIN INFORMATION 4HIS HAMPERS
EFFECTIVENESSOFTHEINFORMATIONGATHERINGASWELLAS
MAKINGTHEINFORMATIONGATHERINGLESSSIGNIFICANTAS
AWHOLE!DDITIONALLY INFORMATIONSHARINGTAKESA
LONGER TIME AS AN EFFECTIVE METHOD OF MAKING THE
DATA AVAILABLE IMMEDIATELY IS UNAVAILABLE 4HIS
RESULTSINVALUABLEINFORMATIONNOTBEINGUSEDEFFEC
TIVELYINDECISIONMAKING
ZZZPD]DULQON ‹0D]DULQ 3YW /WG
*U4JHOJGJDBODFGPS1FBDF#VJMEJOH.JTTJPOT 


4HENEEDTOMAINTAINGATHEREDINFORMATIONFOR 0D]DULQ·V([SHULHQFHLQZRUNLQJZLWK3HDFH
ALONGPERIODANDEFFECTIVELYUSETHEDATABASE
WHENTHEMISSIONSACTIVITYISCLOSEDAND
%XLOGLQJDQG&ULVLV3UHYHQWLRQ0LVVLRQV
REASSEMBLED
(AVINGWORKEDCLOSELYWITHTWOCONFLICTMONITOR
"Y NOT HAVING A STRUCTURED INFORMATION BASE INGMISSIONSWEHAVEIMPROVEDOURUNDERSTANDING
MAINTAININGTHELEVELOFUSEFULNESSOFOBSERVA ANDKNOWLEDGEONTHEESSENCEOFWORKINVOLVED
TIONSBECOMESDIFFICULT)FTHEMISSIONSACTIVI
TIESARECLOSEDORRESTRUCTURED PREVIOUSLYHELD &ROMOURDISCUSSIONSANDCO OPERATIONWITHSUCH
ORGANIZATIONAL KNOWLEDGE FACES THE DANGER OF MISSIONS WE ENCOUNTERED MORE NEEDS THAT WERE
BEINGLOST)NAMISSIONTHATHASALREADYCOM UNIQUETOINDIVIDUALMISSIONS(ENCE AFOREMEN
PLETED ITS MANDATE SUCH GATHERED INFORMATION TIONED LIST OF NEEDS FOR A FORMALIZED )NFORMATION
ISUSEFULFORRESEARCH HISTORICAL LEGALANDEDU 3YSTEM EXPANDS FURTHER IN TERMS OF DIFFERENT
CATIONAL PURPOSES AS WELL AS TO IMPROVE THE PERSPECTIVES
EFFECTIVENESSOFANYFUTUREMISSIONTHATMIGHT
BESETUP 7E SUCCESSFULLY DEVELOPED AND IMPLEMENTED FEW
KEYSYSTEMSATTHE3RI,ANKA-ONITORING-ISSION
3,-- AND ARE IN THE PROCESS OF IMPLEMENTING

4HENEEDFOR/FFICERSTOSPENDTIMEONREAL AN ADVANCED WORKFLOW BASED CASE HANDLING
FIELDWORK RATHERTHANINTHEOFFICE SYSTEM FOR 4EMPORARY )NTERNATIONAL 0RESENCE IN
0EOPLE JOIN HUMANITARIAN MISSIONS TO FULFILL (EBRON 4)0(  !FTER THE INTRODUCTION OF THE
THEIRDESIRETOASSISTACOMMUNITYANDACTIVELY SYSTEMSANDCONTINUOUSDIALOGUEWITHITSUSERS THE
PARTICIPATE IN HUMANITARIAN ACTIVITIES $UE TO SYSTEMS HAVE SUCCESSFULLY SOLVED A NUMBER OF
THE COMMITMENTS TO THE MISSION THE OFFICERS PROBLEMS
OFTENENDUPALLOCATINGAVALUABLEPARTOFTHEIR
TIME TO PAPER WORK AND REPORT PREPARATION &EEDBACKRECEIVEDOFTHESYSTEMSFURTHERSPEAKSOF
RATHER THAN IMPORTANT FIELD WORK 2EDUCING ITS EFFECTIVENESS AND CAN BE SUPPLEMENTED FOR
SUCH WORK SUBSTANTIALLY INCREASES THE MOTIVA PERUSAL
TIONOFTHEOFFICERS
7EHAVEEXPANDEDOURKNOWLEDGEOFTHEREQUIRE
MENTSOFPEACEBUILDING CRISISPREVENTIONANDCON
FLICT RESOLUTION MISSIONS AND HAVE ESTABLISHED A
CERTAINUNDERSTANDINGOFTHETECHNOLOGICALFRAME
WORKOFSYSTEMSTHATCANBEDEPLOYED

&OLLOWING ARE SOME OF THE SCREEN CAPTURES OF A


WORKFLOWBASEDCASEHANDLINGSYSTEM AN)NCIDENT
-ANAGEMENTSYSTEMANDA(UMAN2ESOURCEMAN
AGEMENTSYSTEMTHATMAZARINHASDEVELOPEDFORITS
CLIENTS

ZZZPD]DULQON ‹0D]DULQ 3YW /WG


*U4JHOJGJDBODFGPS1FBDF#VJMEJOH.JTTJPOT 

6ROXWLRQV:H+DYH'HOLYHUHG
6/00

7,3+

)- *GH6DUDP

)XUWKHU,QIRUPDWLRQ
7EAREWILLINGTOSENDYOUDIRECTREFERENCESABOUTTHEFOLLOWING

s4HE-ISSIONSNAMESANDBACKGROUNDMISSIONINFORMATION
s4HE-ISSIONSREQUIREMENTS
s3OFTWARESOLUTIONPROVIDEDANDENDRESULT

&RQWDFW,QIRUPDWLRQ
*ITHNI3IYAMBALAPITIYA
JISI MAZARINLK
-AZARIN0VT ,TD
WWWMAZARINLK
4HIS2ESEARCHARTICLEISAVAILABLEATHTTPWWWMAZARINLKARTICLESPPCHTML

ZZZPD]DULQON ‹0D]DULQ 3YW /WG

You might also like