Glenn Laken

1342 South Street, Boston, MA 02215 (212)-893-3243 Glennlaken@gmail.com

Energetic and passionate entry-level professional seeking a full-time janitorial position. Seek to use my proven skills and knowledge to provide a safe and, healthy environment for your customers. Dedicated employee and possesses a strong work ethic with fastidious attention to detail.

EDUCATION
BUNKER HILL COMMUNITY COLLEGE Chicago, IL Hotel and Restaurant Management Certificate Program, Jan 2014 VP of Hispanic Student Association Community Service Association club member Mens soccer team member Relevant Coursework: Principles of Management and Service in Hospitality, Advanced Lodging Operations

PROFESSIONAL EXPERIENCE
GOLD RIM HOTEL Boston, MA | Oct 2011 Present Part-time Hotel Janitor directly managing and ensuring efficiency for the timely completion of janitorial operations specific to the assigned areas. Awarded Employee of the Month twice with compensation bonus Decreased 15% of accidents from the previous year by working closely with the management staff to identify the high risk areas and create new safety procedures Maintained all cleaning solutions in accordance to OSHA requirements for hazardous chemical to ensure a safe and healthy environment for all workers and customers Provided carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning for a hotel of 300+ rooms and 250+ customers per day Coordinated, planned, and supervised all functions and activities of the custodial department Removed all finger marks and smudges from vertical surfaces, including doors, door frames, around light switches, private entrance glass and partitions Followed directions from supervisors to adhere to a rotation schedule of assigned quadrants, working with co-workers as a team

ADDITIONAL SKILLS
Skilled at cleaning efficiently and thoroughly Ability to use various hand tools from power drills to ratchets CPR, First Aid Fluent in Spanish speaking, reading and writing Strong communication skills and a team player Familiar with MS Word, Excel spreadsheets