Professional Documents
Culture Documents
National Quality Business Excellence Awards in Different Countries
National Quality Business Excellence Awards in Different Countries
Research undertaken on behalf of NIST by Musli Mohammad (m.mohammad@massey.ac.nz) and Dr Robin Mann (r.s.mann@massey.ac.nz) Centre for Organisational Excellence Research, www.coer.org.nz. (Date of research: 9-13 January 2010)
(Please contact COER if any errors or omissions are noticed in the spreadsheet)
Region
AFRICA AFRICA AFRICA AFRICA ASIA
Sub-region
Country
No
1 2 3 4 5
Name of award
Mauritian National Quality Award The National Award for Excellence in Quality Moroccan National Quality Award South African Excellence Award China Quality Award Hong Kong Management Association Quality Award Japan Quality Award Deming Prize National Productivity Award (NPA) Korean Quality Grand Award Taiwan National Quality Award Rajiv Gandhi National Quality Award CII-EXIM Bank Award for Business Excellence IMC Ramkrishna Bajaj National Quality Award Golden Peacock National Quality Award
Model used
National model (developed from Baldrige) National model (developed from Baldrige) National model (developed from EFQM Excellence Model) National model (developed from EFQM Excellence Model) National model (developed from Baldrige)
Administrative organisations(s)
Mauritius Export Processing Zone Association Industrial Modernisation Centre (IMC) Moroccan Association for Quality South African Business Excellence Foundation China Association for Quality
Website http://www.asq.org/qic/displayitem/index.pl?item=10615
http://www.nationalawards-eg.com/
Eastern Africa Mauritius Northern Africa Egypt Northern Africa Morocco Southern Africa South Africa Eastern Asia China
http://www.atento.com/content/national _quality_award_en.mmp
http://www.asip.org.ar/en/revistas/39/kapp/k app_01.php http://www.caq.org.cn/htm/english/Activities. asp#
ASIA
Eastern Asia
Hong Kong Management Association http://www.hkma.org.hk/qa/front.htm (HKMA) Japan Productivity Center Japanese Union of Scientists and Engineers (JUSE) National Productivity and Development Center http://www.jqac.com/website.nsf/NewMainPa geE?OpenPage http://www.juse.or.jp/e/deming/ http://www.npdc.org.mn/
ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA
Eastern Asia Eastern Asia Eastern Asia Eastern Asia Eastern Asia South-central Asia South-central Asia South-central Asia South-central Asia South-central Asia South-central Asia South-central Asia South-central Asia South-eastern Asia South-eastern Asia
Japan Japan Mongolia Korea Taiwan India India India India Iran Nepal Pakistan Sri Lanka Brunei Darussalam Indonesia
7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
National model (developed from Baldrige) National model (unique) National model (developed from Baldrige) National model (unique) National model (unique) National model (unique) EFQM Excellence Model National model (developed from Baldrige) National model (developed from Baldrige and EFQM Excellence Model)
Korean Standards Association (KSA) http://www.ksa.or.kr/eng/html/promotion.html Ministry of Economics Affairs Bureau of Indian Standards http://w1.csd.org.tw/english/Quality.htm
Iran National Quality Award National model (developed from EFQM (INQA) Excellence Model) FNCCI National Business Excellence Award Pakistan National Quality Award Sri Lanka National Quality Award Brunei Civil Service Excellence Award Indonesian Quality Award National model (developed from Baldrige and Deming Prize) National model (developed from Baldrige and Deming Prize) Baldrige Criteria for Performance Excellence Not known Baldrige Criteria for Performance Excellence
http://www.bis.org.in/other/rgnqa_geninfo.ht m http://www.cii-iq.in/CIIConfederation of Indian Industry and Exim%20Bank%20Award%20for%20Excelle Export-Import (EXIM) Bank of India nce.htm IMC Ramkrishna Bajaj National http://www.imcrbnqa.com/ Quality Awards Committee http://www.goldenpeacockawards.com/index. Institute of Directors php?option=com_content&view=article&id=1 03&Itemid=71 Institute of Standards and Industrial http://www.meccaward.com/22/section.aspx/ Research of Iran download/32 Federation of Nepalese Chambers of http://www.npedc-nepal.org Commerce & Industry (FNCCI) National Productivity Organization (NPO) Sri Lanka Standards Institution (SLSI) Brunei Darussalams Civil Service http://www.npo.gov.pk/pap/index.html http://www.slsi.lk/national-qualityawards.php#qawardcriteria Not known
Page 1 of 5
Region
Sub-region
Country
No
Name of award
Model used
Administrative organisations(s)
Ministry of International Trade and Industry (MITI) Malaysian Administrative and Modernization Planning Unit (MAMPU) Malaysia Productivity Corporation (MPC) Department of Trade and Industry (DTI) and Development Academy of the Philippines The Standards, Productivity and Innovation Board (SPRING) Foundation for Thailand Productivity Institute (FTPI) Directorate for Standards, Metrology and Quality (STAMEQ) Bahrain Centre for Excellence ECO-Q Magazine The Israek Standards Institute King Abdullah II Center for Excellence Not known Not known Saudi Arabian Standards, Metrology and Quality Organization (SASO) KalDer and TSAD Department of Economic Development Abu Dhabi Chamber Of Commerce & Industry Czech Quality Award Association (CQAA)
Website
ASIA
22
Prime Ministers Industry Excellence Award (formerly National model (developed from Baldrige and known as Prime Minister's Deming Prize) Quality Award for Private Sector) Prime Minister's Quality Award (for public sector) Quality Management Excellence Award (QMEA) Philippines Quality Award (PQA) Singapore Quality Award Thailand Quality Award (TQA) Vietnam Quality Award No award to date ECO-Q Recognitions Israel National Industrial Quality Award King Abdullah II Award for Excellence National model (unique) National model (developed from Baldrige and Deming Prize) Baldrige Criteria for Performance Excellence National model (developed from Baldrige and EFQM Excellence Model) Baldrige Criteria for Performance Excellence National model (developed from Baldrige) EFQM Excellence Model National model (unique) National model (unique) National model (developed from EFQM Excellence Model)
http://www.miti.gov.my/
ASIA
South-eastern Malaysia Asia South-eastern Malaysia Asia South-eastern Philippines Asia South-eastern Asia South-eastern Asia South-eastern Asia Western Asia Western Asia Western Asia Western Asia Western Asia Western Asia Western Asia Western Asia Western Asia Western Asia Singapore Thailand Vietnam Bahrain Cyprus Israel Jordan Oman Qatar Saudi Arabia Turkey United Arab Emirates United Arab Emirates
23
http://www.mampu.gov.my/pdf/akpm2009.pd f http://www.mpc.gov.my
ASIA
24
ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA ASIA EUROPE EUROPE
25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
http://www.pqa.org.ph/pqaaward.htm http://www.spring.gov.sg http://www.tqa.or.th/en/node/743 http://en.tcvn.vn/default.asp?action=article&I D=2648 http://bahrainexcellence.org Not known http://www.sii.org.il/ http://www.kace.jo/Default.shtm Not known Not known http://www.kaqa.org.sa/index_en.aspx http://www.kalder.org.tr/page.asp?PageID=5 92 http://www.dqa.ae/DQA
Oman Award for Excellence Not known Qatar Quality Award King Abdulaziz Quality Award TUSIAD-KalDer Quality Award Dubai Quality Awards Not known Not known EFQM Excellence Model EFQM Excellence Model
Sheikh Khalifa Excellence EFQM Excellence Model Award Quality Award of the Czech EFQM Excellence Model Republic Hungarian National Quality EFQM Excellence Model Award IIASA SHIBA Award Polish Quality Award Business Fair Play Award National model (developed from Deming Prize) EFQM Excellence Model EFQM Excellence Model
http://www.adcci.gov.ae:90/public/skea/ index_e.htm
Not known
The Hungarian Quality Development http://www.nfgm.gov.hu/en/print/archiv_en/tr Center (HQDCIT) adeindustry/national_quality_award.html http://www.nfgm.gov.hu/en/archiv_en/tradein The Hungarian Quality Development dustry/iiasa_shiba_award.html?query=id%C Center & National Institute IIASA 3%A9n Polish Chamber of Commerce Polish Chamber of Commerce http://www.chamberofcommerce.pl/ http://www.chamberofcommerce.pl/
41 42 43
Page 2 of 5
Region
EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE EUROPE
Sub-region
Country
No
44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59
Name of award
Romanian Quality Award Russian National Quality Award The Slovak Quality Award Ukrainian National Quality Award Danish Quality Prize (Danske Kvalitetspris) Estonian Quality Award Finnish Quality Award (Suomen laatupalkinto) Icelandic Quality Award Irish Business Excellence Award Q-MARK National Quality Award Latvian National Quality Award Lithuanian National Quality Prize Norwegian Quality Award Northern Ireland Quality Award Scottish Award for Business Excellence Swedish Quality Award (Utmarkelsen Svensk Kvalitet) Swedish Quality Award (Utmarkelsen Svensk Kvalitet) Swedish Quality Award (Utmarkelsen Svensk Kvalitet) UK Business Excellence Award Wales Quality Award Croatian Quality Award Athens Chamber of Commerce and Industry Awards ECO-Q Recognitions
Model used
EFQM Excellence Model EFQM Excellence Model National model (developed from EFQM Excellence Model) EFQM Excellence Model EFQM Excellence Model EFQM Excellence Model EFQM Excellence Model National model (developed from Baldrige and EFQM Excellence Model) EFQM Excellence Model National model (developed from Baldrige) EFQM Excellence Model EFQM Excellence Model National model (developed from EFQM Excellence Model) EFQM Excellence Model EFQM Excellence Model Baldrige Criteria for Performance Excellence
Administrative organisations(s)
Not known Government of the Russian Federation Slovak Society for Quality Ukrainian Association for Quality Center for Ledelse Estonian Centre for Excellence (ECE) Finnish Center for Excellence Icelandic Association for Quality Excellence Ireland Quality Association (EIQA) Excellence Ireland Quality Association (EIQA) Ministry of Economy & Latvian Quality Association Minister of Economy & Quality Council Excellence Norway Forum for Leadership and Quality Centre for Competitiveness Quality Scotland Swedish Institute for Quality (SIQ) Not known Not known Not known http://uaq.org.ua/
Website
Eastern Europe Romania Eastern Europe Russian Federation Eastern Europe Slovakia Eastern Europe Ukraine Northern Europe Denmark Northern Europe Estonia Northern Europe Finland Northern Europe Iceland Northern Europe Ireland Northern Europe Ireland Northern Europe Latvia Northern Europe Lithuania Northern Europe Norway Northern Europe Northern Ireland Northern Europe Scotland Northern Europe Sweden
http://english.cfl.dk/ http://ww2.eas.ee/?id=1412 Not known Not known http://www.eiqa.com/ http://www.eiqa.com/ http://www.lka.lv/?module=Articles&view=list &lng=en Not known Not known http://www.cforc.org/ http://www.qualityscotland.co.uk/home.asp
http://www.siq.se/Home.htm
EUROPE
60
http://www.siq.se/Home.htm
Northern Europe Sweden Northern Europe United Kingdom Northern Europe Wales Southern Europe Southern Europe Southern Europe Croatia Greece Greece
61 62 63 64 65 66
National model (unique) EFQM Excellence Model EFQM Excellence Model Not known National model (developed from EFQM Excellence Model) National model (unique)
Swedish Institute for Quality (SIQ) British Quality Foundation (BQF) Wales Quality Centre Not known Athens Chamber of Commerce and Industry ECO-Q Magazine
http://www.siq.se/Home.htm
http://www.bqf.org.uk/ http://www.walesqualitycentre.org.uk/ Not known http://www.acci.gr/acci/Home/tabid/28/langu age/el-GR/Default.aspx Not known
Page 3 of 5
Region
EUROPE EUROPE
Sub-region
Southern Europe Southern Europe Southern Europe Italy
Country
No
67 68
Name of award
Italian Quality Award (Premio Qualita Italia) Malta Quality Award Portuguese Quality Award (Premio de Excellencia Systema Portugues da Qualidade) Slovenian Business Excellence Prize
Model used
EFQM Excellence Model Not known
Administrative organisations(s)
Associazione Premio Qualita Italia (APQI) Not known
Website
http://www.apqi.it/index.php?page=/main/ho me Not known
Malta
EUROPE
Portugal
69
http://www.ipq.pt/custompage.aspx
EUROPE
Southern Europe
Slovenia
70
EUROPE
Southern Europe
Spain
71
Prince Philip Award for Business Excellence National model (unique) (Premios Principe Felipe a la Excellencia Empresarial) Austrian Quality Award K2 Award EFQM Excellence Model EFQM Excellence Model
Spanish Ministry of Industry, Tourism http://www.premiosprincipefelipe.es/ and Trade Austrian Foundation for Quality Management (AFQM) Flemish Centre for Quality Management (VCK) http://www.qualityaustria.com/index.php?id= 539&L=1 http://www.vck.be/
72 73 74
French Quality Award (Prix National model (developed from EFQM Francais pour la Qualite) Excellence Model) German National Quality Award (Ludwig-ErhardPreis) EFQM Excellence Model
Mouvement Francais pour la Qualite http://www.mfq-fc.asso.fr/ (MFQ) German Society for Quality (DGQ) http://www.dgq.de/en/welcome.htm
EUROPE
75
EUROPE
76
Prix Luxembourgeois de la National model (unique) Qualite Dutch Quality Award Swiss Quality Award for Business Excellence Aruba Quality Award National Quality Award of Cuban Republic The Puerto Rico Excellence Award Costa Rica Excellence Award National Quality Award of Mexico (Premio Nacional de Calidad) National Quality Award of Argentina (Premio Nacional a la Calidad) Brazil National Quality Award National model (developed from EFQM Excellence Model) EFQM Excellence Model National model (developed from Baldrige) National model (unique) Not known National model (unique) National model (unique) National model (developed from Baldrige, Deming Prize and EFQM Excellence Model) National model (developed from Baldrige and EFQM Excellence Model)
Mouvement Luxembourgeois pour la Qualite, Minister of Economy & Not known Centre of Public Research Institute Nederland Kwaliteit (INK) ESPRIX Aruba Quality Foundation Ministry of Economy and Planning Not known Costa Rican Chamber of Industries Not known http://www.esprix.ch/de/business/business_e xcellence.php Not known Not known Not known Not known
EUROPE EUROPE LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA
Western Europe Netherlands Western Europe Switzerland Caribbean Caribbean Caribbean Aruba Cuba Puerto Rico
77 78 79 80 81 82 83
Mexican Foundation for Total Quality http://www.fundameca.org.mx/ (FUNDAMECA) Foundation for the National Quality Award (FNQA) http://www.premiocalidad.org.ar/index_2.htm l
84 85
Page 4 of 5
Region
LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA LATIN AMERICA NORTHERN AMERICA NORTHERN AMERICA
Sub-region
Country
No
86 87 88 89 90 91 92
Name of award
National Quality Award of Chile (Premio Nacional a la Calidad) Colombia National Quality Prize Ecuador National Quality Award Paraguay National Quality Award Peruvian National Quality Award National Quality Award of Uruguay (Premio Nacional de Calidad) Canada Awards for Excellence Malcolm Baldrige National Quality Award (MBNQA) Australian Business Excellence Award New Zealand Business Excellence Award Fiji Business Excellence Award
Model used
National model (developed from Baldrige, Deming Prize and EFQM Excellence Model) National model (unique) Not known Not known Not known National model (unique) National model (unique)
Administrative organisations(s)
National Center of Productivity and Quality National Government of Columbia Not known Not known Not known National Quality Committee of Uruguay National Quality Institute of Canada Baldrige National Quality Program, National Institute of Standards and Technology (NIST) SAI Global New Zealand Business Excellence Foundation
Website
www.chilecalidad.cl Not known Not known Not known Not known Not known http://www.nqi.ca/Awards/Overview.aspx
South America Chile South America Colombia South America Ecuador South America Paraguay South America Peru South America Uruguay Northern America Northern America Australia and New Zealand Australia and New Zealand Melanesia Canada United States of America
93
94 95 96
National model (unique) Baldrige Criteria for Performance Excellence National model (developed from Australian Business Excellence Framework)
Page 5 of 5