Gitesh Agarwal

Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India

PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: gitesh.mail@gmail.com
Nationality: Australian / Overseas Citizen of India (OCI)

STRENGTHS

• Creative and out of the box thinking.

• Ability to look through ambiguities, comprehend limitations, and make best utilisation of available
resources.
• Project conceptualising, organisation and management capability, especially complex projects.
• Exceptional Communication; articulation and presentation skills.
• Ability to effectively liaise with top management, industry and Political bureaucracy.
• Information Sponge: keeping tabs on developments across various industry sectors, and social issues.

Summary of Skills and Experience

• 12+ years of experience in service industry and international trade, from sales to strategic marketing;
international alliances, and business development.
• Significant experience in identifying niches in markets and developing customised plans based on analysis
of client requirements.
• Proficient at conceptualising & implementing strategies; promotional activities & events for product
awareness & brand visibility, across multiple industry sectors.
• Ability to effectively manage Client & customer relationships.
• Effective communication, team building & relationship management skills.
• MBA in International Business; Diploma in Sales & marketing; various skill enhancement courses.

Educational Qualification

• MBA in International Business from University Of Western Sydney, Australia, 1996.

• Diploma in Sales & Marketing Management from National Institute of Sales, 1995.
• B.A. in Corporate Secretaryship from University of Madras, 1994.

Marketing & Managerial workshops attended:

• Born to Win – NLP course

• Wine Appreciation Course: Armadale Cellars, Melbourne.
• Radio Jockey – introductory workshop.
• Embedding Evolutionary Excellence – IIM-Bangalore
• Logistics Conference 2007, India.
• Personal Travel Safety – PTS, Australia
• Power of Presentation – VIVID Learning, Australia
• Customer Relationship Management - Macquarie Marketing Group, Australia
• Selling Skills – Christopher Fulten, UK
• Advanced Negotiation Skills – Redwood Edge, India
• Revenue Management -Tata Institute
• Time Management and PR Workshops

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Gitesh Agarwal
Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India
PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: gitesh.mail@gmail.com
Nationality: Australian / Overseas Citizen of India (OCI)

ORGANISATIONAL EXPERIENCE

Since Nov 2003: Business Development Manager, Australian Trade Commission (Australian Govt)

Key Performance Areas

• Knowledge and awareness of Business Environment: Economic, Political; Social and Demographic,
market and regional trends that can impact on the general business environment.
o Identify, and qualify both Customers and clients, and critical factors for market entry and
success.
o Perform SWOT analysis of industry and segments within, and be aware of Competitive
environment.
o Organise Trade missions and Buyer visits.
• Represent the Federal Govt / Office at various seminars, forums.
• Increase Australia’s market share in the given sectors, and geographical areas.
o Raise awareness of Australian capability in the market.
o Facilitate Australian participation in new developments by identifying and promoting new
projects in the market.
o Enhance Australia’s presence in the local market by promoting outwards investment and
facilitating the establishment of local branch offices.
o Exploit avenues for investment into Australia.
• Liaise with Industry, Government bodies in both countries and keep updated record of Market access
and Regulatory issues

Major Achievements at Austrade

• Panel speaker & representation of Federal office ‘CleanTech Forum 2008’, Melbourne.
• First South Asian to be given a 2 month stint with Australian operations.
• Conceptualized the Tier-2 strategy and Project managed it under ‘Doing business with Australia’ series in
South India.
• Coordinated opening of the Australian Consulate General.
• Project managed various Australian ministerial visits namely: Mr. John Howard (ex Prime Minister); Mr.
Warren Truss (ex-Minister for Trade); Mr. Alexander Downer (ex Foreign Minister); Mr. Peter McGauran (ex
Agriculture Minister) and other visits of State Premiers and State ministers.
• Project managed expectations and advised on macro market entry strategies to the adjoining high-level
business delegations.
• Project managed Partner Country status and participation in CII-Foodpro 2005.
• Awarded various Special awards and Best in Class Awards in SEASAP.
• Key member, South Asia teams: Food & Beverage and Agribusiness; Environment & Clean Technologies;
Marine, Automotive; Fashion & Retail; Logistics; Media, Arts & Culture.
• Have advised more than 1500 Australian companies with Market knowledge; briefing, entry-strategies and
in-market assistance.
• Have facilitated over 6 years, about 250 successful exports for more than 150 clients.

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Gitesh Agarwal
Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India
PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: gitesh.mail@gmail.com
Nationality: Australian / Overseas Citizen of India (OCI)

Jan 1999 – Nov 2003: (Executive Sales/ Assts Sales manager/ Deputy Sales manager)
Sales Manager / Product Head of Dept -Sales & Marketing, Taj Groups of Hotels (TATA Group)

Key Performance Areas

• Product Development: Overseeing the complete business operations including Sales; Sales administration;
Business Development & accountable for topline profitability and operational results for increased sales growth.
• Strategic Alliances: Identifying reliable and financially strong local business partners from allied
businesses, for sustainable long-term market expansion and revenue growth.
• Promotion strategies: Conceptualising, budgeting & Implementing sales promotional strategies &
visibility plans through advertising, special events, media planning & city blitzes enabling business growth.
• Relationship management: with key high value clients ensuring quality & service norms and also achieve
customer satisfaction by quick redressal of all complaints.
• Team Management: Supervising & co-ordinating with sales team across India & overseas to achieve sales
target & elevate revenue growth.

Major Achievements at the Taj

• Record target achievement & the no. 1 position of allocated product.

• Selected as part of Taj ‘Dream-PR’ team.
• Successfully achieved 5 promotions within a short span of 5 years.
• Successfully introduced various programmes like “Taj Singles Vacations”, “Taj Junior League” & “Taj
advantage and Taj Innercircle”
• Facilitator for “Tata Business Excellence Model”, to implement TBEM policies, validating various
processes in cross-functional teams.
• Successfully set a benchmark for the Leisure Division by developing unique Promotional tools.

Jan 1998 - Dec 1998: Partner - E-Unlimited, an Event Management Company. (Entrepreneurial Venture)

Key Performance Areas

• Overseeing operations for event management and brand promotion campaigns.

• Conceptualising, designing, organising and managing Promotional campaigns and Events based on market
feedback, consumer buying behaviour analysis.
• Identifying and developing new clients to achieve revenue objectives & ensuring quality service to existing
clients for enhancing customer satisfaction levels.

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Gitesh Agarwal
Madhuban, 25/12 Ritherdon Road, Chennai 600 007. India
PH: +91 44 2532 3774 | Mob: +91 98402 40298 | E-mail: gitesh.mail@gmail.com
Nationality: Australian / Overseas Citizen of India (OCI)

Oct 1996 - Oct 1997: Marketing Manager, Alarmit India Pvt. Ltd- Chennai

Key Performance Areas

• Relationship management & client servicing with clients ensuring product quality & service norms and also
achieve customer satisfaction.
• Conducting extensive market research and analysing latest market trends to fine-tune the sales strategy for
business elaboration.
• Identifying financially strong & reliable clients & business partners for long term market expansion &
revenue growth.

Other Assignments

From June 1998 to Dec 1998 freelanced as a faculty for NIIT, teaching Personality Development &
Communication Skills for the TQM modules.

COMPUTER SKILLS

Windows XP, MS office, Adobe illustrator, Adobe Photoshop & Internet.

Diploma in Visual design

SOCIAL MEMBERSHIPS

• Charter Chairman: MSRT 159, Round Table of India

• Founder member :
• Member:
Young Manager’s Forum
Madras Management Association;
World Council for Renewable Energy; Renewable Energy World;
Indian Youth Climate network
Member - Australian Alumni Association

Date of Birth: 20th June 1973.

FAMILY

Parents; wife Anjalii.

2 daughters – Aksharaa (24/5/2003) and Anika (26/12/2005)

REFERENCES: Can be provided.

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