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Emerging Consumer Survey Databook 2014
Emerging Consumer Survey Databook 2014
Emerging Consumer Survey Databook 2014
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February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 153
Figure 446: F6. Are you planning to purchase any goods from
these categories in next 12 months? PERFUMES
Figure 447: F6. Are you planning to purchase any goods from
these categories in next 12 months? SPORTSWEAR
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
17
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February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 154
Russia: Technology and Internet
Figure 448: G1/ H1 / H2. Personal computer, Mobile phone, and Smartphone penetration
Source: Credit Suisse emerging markets consumer survey
Figure 449: G4. Which of the following electronics products/services are you most likely to purchase in the next 12m?
% of respondents (by
income bracket)
Total Less
Than
5000
RUB
5001-
10000
RUB
10001-
20000
RUB
20001-
30000
RUB
30001-
50000
RUB
50001-
70000
RUB
70001-
100000
RUB
100001-
200000
RUB
Above
200000
RUB
Would
prefer
not to
answer
D.K
Blu-Ray Player 0 0 0 0 0 0 1 0 5 0 0 0
Camcorder
1 0 0 1 2 2 1 1 0 0 2 1
Desktop computer
1 0 0 2 2 1 1 1 0 0 1 5
Digital Camera
2 0 0 1 2 3 2 2 5 0 3 0
DVD Player
0 0 3 0 0 0 0 0 0 0 0 0
E-Reader
1 0 0 0 0 1 2 1 5 0 3 3
Gaming facility
0 0 0 2 0 0 1 0 0 0 1 0
GPS/Navigation
2 0 0 2 0 4 2 1 0 0 4 1
Internet Service
1 0 0 2 1 1 0 0 0 0 1 0
Mobile Phone
3 0 6 3 3 3 1 3 5 0 2 4
Smartphone
5 0 9 1 5 3 6 9 7 25 4 1
MP3
1 0 0 2 1 1 1 1 0 0 2 3
Netbook
0 0 0 1 0 0 0 0 0 0 1 1
Notebook PC
4 0 6 2 4 3 5 3 5 0 3 5
Stereo HiFi
0 0 0 0 0 0 1 0 0 0 0 0
Traditional TV
0 0 0 1 0 0 0 0 0 0 0 0
LCD TV 4 0 3 1 3 5 4 7 9 25 2 0
Flat screen TV 3 0 0 2 3 3 4 5 9 0 3 1
Tablet 5 0 3 2 8 3 8 7 0 0 6 5
None of these 65 100 71 78 64 67 57 59 52 50 67 68
Figure 450: G6. Which brand of TV (LCD Flat screen) are you most likely to purchase?
Samsung 40 0 100 67 44 35 41 33 50 0 44 0
LG 13 0 0 0 11 26 9 6 13 0 11 0
Panasonic 11 0 0 33 0 13 9 6 13 0 33 0
Philips 7 0 0 0 0 0 23 11 0 0 0 0
Sony 8 0 0 0 6 0 9 22 13 0 0 0
Panasonic 4 0 0 0 11 9 0 0 0 0 0 0
Base : Unwtd 104 0 1 3 18 23 22 18 8 1 9 1
0%
20%
40%
60%
80%
100%
Less Than
5,000 RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-
200,000
RUBLES
Above 200,000
RUBLES
E
l
e
c
t
r
o
n
i
c
O
w
n
e
r
s
h
i
p
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Computers Phones Smart Phones
Income group
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 155
Figure 451: l6. What services have you used in the last 6 months?
Figure 452: I1. Do you have access to the Internet?
% of respondents (by
income bracket)
Total Less
Than
5000
RUB
5001-
10000
RUB
10001-
20000
RUB
20001-
30000
RUB
30001-
50000
RUB
50001-
70000
RUB
70001-
100000
RUB
100001-
200000
RUB
Above
200000
RUB
Would
prefer
not to
answer
D.K
Yes 87 67 43 56 79 90 98 100 94 100 84 94
No 13 33 57 44 21 10 2 0 6 0 16 6
Figure 453: I1.1. If so, do you have broadband access already, or expect to have it within 12 months?
Yes
55 25 33 55 57 54 54 60 66 54 20 11
No
45 75 67 45 41 46 46 40 34 46 80 89
Dont know
1 0 0 0 2 1 0 0 0 0 0 0
Figure 454: I11. How do you think your purchasing on the internet is likely to change in the next 6 months?
More 18 0 17 11 13 18 20 24 27 0 16 17
The same 78 100 83 76 84 78 79 66 74 100 79 77
Less 4 0 0 12 3 4 1 8 0 0 5 5
Base: Unwtd 1,211 4 12 67 196 276 238 149 34 2 162 71
26
33
38
0
13
36
9
25
75
1
12
62
66
79
67
9
19
38
0
1
4
0
20
40
60
80
100
Low Income Medium Income High Income
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Gaming
Banking
Shopping
Travel
Social Network
Messaging
Gambling
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 156
Russia: Telecommunications
Figure 455: H1. Do you currently own and use a handset for personal use?
% of respondents (by
income bracket)
Total Less
Than
5000
RUB
5001-
10000
RUB
10001-
20000
RUB
20001-
30000
RUB
30001-
50000
RUB
50001-
70000
RUB
70001-
100000
RUB
100001-
200000
RUB
Above
200000
RUB
Would
prefer
not to
answer
D.K
Yes, I pay for it 95 67 76 92 96 94 99 97 100 100 93 96
Yes, employer pays 1 0 0 1 0 2 0 1 0 0 3 0
Yes, somebody else pays 3 0 12 5 2 3 1 2 0 0 3 4
No, I do not 1 33 12 2 1 2 0 0 0 0 1 0
Base : Unwtd 1,433 6 33 125 248 312 247 149 38 3 200 72
Figure 456: H3. What brand is your current mobile handset?
Nokia
31 25 21 30 33 32 28 32 29 33 34
Samsung
38 50 48 38 44 38 40 30 24 0 32
Sony Ericsson
6 25 3 2 3 6 7 10 21 0 6
Base
1,414 4 29 122 245 307 247 149 38 3 198
Figure 457: H11. Do you plan to upgrade to a Smartphone in the next 12 months?
Yes 31 100 0 22 29 29 24 38 45 0 34 50
No 69 0 100 78 71 71 76 62 55 0 66 50
Base : Unwtd 290 1 1 18 56 76 50 29 11 0 38 10
Figure 458: H12. Which brand of Smartphone handset will you buy?
Nokia 22 0 0 13 30 22 18 21 35 0 20 18
Samsung 27 0 0 35 23 31 33 29 15 0 20 14
Apple 11 0 0 4 8 9 14 16 10 100 9 5
Sony Ericsson 4 0 0 4 3 4 6 4 10 0 0 0
Base 509 1 4 23 77 113 102 70 20 2 75 22
Figure 459: H13. Is your next handset likely to be a 3G handset?
Yes 43 0 25 26 40 40 58 51 50 100 31 32
No 9 0 0 22 13 7 12 13 15 0 0 0
Dont Know 48 100 75 52 47 53 30 36 35 0 69 68
Base 509 1 4 23 77 113 102 70 20 2 75 22
Figure 460: H8. How much do you spend, on average, on mobile telephone bills per month?
Source: Credit Suisse emerging markets consumer survey
100
97
83
88
77
64
46
37
0
0
14
11
19
31
42
42
67
3 2 2
3 4
10
18
0 0 1 3
0 0 0 0 0 0
0%
20%
40%
60%
80%
100%
Less Than 5,000
RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-200,000
RUBLES
Above 200,000
RUBLES
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Up to 600 RUBLES 601-1,200 RUBLES 1,201-2,000 RUBLES 2,001-3,000 RUBLES More than 3,000 RUBLES
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 157
Russia: Travel
Figure 461: J1/J6. Have you been / Are you planning to go on holiday in the last / next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 462: J2. Where did you go on your last holiday?
% of respondents (by
income bracket)
Total Less
Than
5000
RUB
5001-
10000
RUB
10001-
20000
RUB
20001-
30000
RUB
30001-
50000
RUB
50001-
70000
RUB
70001-
100000
RUB
100001-
200000
RUB
Above
200000
RUB
Would
prefer
not to
answer
D.K
At home 37 0 43 57 47 44 28 22 19 0 39 43
Elsewhere in the country 39 100 57 25 36 38 42 39 36 0 42 39
International destination 25 0 0 18 17 18 31 39 44 100 19 18
Base : Unwtd 948 1 7 51 128 217 202 118 36 3 134 51
Figure 463: J4. What was the main form of transport that you used to reach your holiday destination?
Car 27 0 50 32 26 25 32 24 24 0 26 17
Bus 7 0 0 14 15 4 5 7 0 0 9 17
Train 32 0 50 32 31 43 29 22 17 0 35 38
Ship 0 100 0 0 0 0 0 0 0 0 0 0
Aeroplane 33 0 0 18 26 27 33 48 59 100 29 28
Other 1 0 0 5 1 0 0 0 0 0 1 0
Base : Unwtd 598 1 4 22 68 122 146 92 29 3 82 29
Figure 464: J7. Where are you planning to go for your next holiday?
At home 26 25 40 45 32 25 20 16 12 0 31 37
Elsewhere in the country 47 75 60 34 51 56 49 39 32 0 42 44
International destination 27 0 0 21 17 19 31 45 56 100 28 19
Base : Unwtd 1,003 4 10 56 134 232 205 129 34 3 144 52
17
21
40
50
70
79
78
92
100
67
30
44
53
74
81
85 87
100
0
20
40
60
80
100
Less Than
5,000 RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-
200,000
RUBLES
Above 200,000
RUBLES
%
o
f
h
o
u
s
e
h
o
l
d
s
h
o
l
i
d
a
y
i
n
g
Income Bracket
Taken holiday in the last 12 months Planning to take holiday in the next 12 months
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 158
Russia: Property
Figure 465: K1. Do you or your family live in your own property?
% of respondents (by
income bracket)
Total Less
Than
5000
RUB
5001-
10000
RUB
10001-
20000
RUB
20001-
30000
RUB
30001-
50000
RUB
50001-
70000
RUB
70001-
100000
RUB
100001-
200000
RUB
Above
200000
RUB
Would
prefer
not to
answer
D.K
Yes 91 33 91 85 90 93 95 93 97 100 92 89
No 9 67 9 15 10 7 5 7 3 0 8 11
Base : Unwtd 1,398 6 34 124 248 302 231 136 37 3 204 73
Figure 466: K2. If you do not own your own property, on what terms do you occupy the property?
Rented 59 0 67 79 60 82 36 70 100 0 35 38
Mortgaged 18 100 0 5 16 14 27 10 0 0 35 0
Borrowed 8 0 33 5 4 0 18 10 0 0 12 13
Base : Unwtd 120 4 3 19 25 22 11 10 1 0 17 8
Figure 467: K6. If you are planning to purchase a property in the next 2 years, what is the main motivation for doing so?
Upgrade 56 0 0 67 47 57 68 37 100 100 48 33
First-time home 18 0 50 22 24 17 5 26 0 0 20 33
Investment 6 0 0 0 6 3 5 0 0 0 16 33
Change of location 7 0 50 0 12 9 0 0 0 0 16 0
Holiday property 12 0 0 0 6 14 21 37 0 0 0 0
Base : Unwtd 140 0 2 9 17 35 19 19 10 1 25 3
Figure 468: K9. How, if at all, do you expect local property prices to change in the next 12 months?
Increase 73 50 65 66 77 77 73 77 73 66 72 62
About the same 15 33 18 17 12 17 18 11 5 33 13 10
Decrease 2 0 0 1 3 1 3 4 5 0 2 3
Base : Unwtd 1,398 6 34 124 248 302 231 136 37 3 204 73
Figure 469: K10. How much of your total wealth is made up of property?
Below 25% 14 0 12 11 15 14 14 21 11 0 11 19
25% - 50% 15 0 3 10 17 21 15 17 5 0 13 8
51% - 75% 18 0 21 11 13 22 21 19 22 33 19 10
76% - 95% 18 0 29 22 19 18 19 10 30 33 16 15
Above 95% 13 17 21 16 19 13 13 10 16 0 9 4
Don't know 22 83 15 29 16 13 18 24 16 33 32 44
Base : Unwtd 1,398 6 34 124 248 302 231 136 37 3 204 73
Figure 470: K5. Do you or your household intend to purchase a property in the next 2 years?
Source: Credit Suisse emerging markets consumer survey
0
6 7 7
12
8
14
27
33
100
94 93 93
88
92
86
73
67
0%
20%
40%
60%
80%
100%
Less Than 5,000
RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-200,000
RUBLES
Above 200,000
RUBLES
%
o
f
r
e
s
p
o
n
d
e
n
t
s
No
Yes
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 159
Figure 471: K4 & K7 Property Financing: ALL CASH
Source: Credit Suisse emerging markets consumer survey
Figure 472: K4 & K7 Property Financing: CASH + CREDIT
Source: Credit Suisse emerging markets consumer survey
Figure 473: K4 & K7 Property Financing: ALL CREDIT
Source: Credit Suisse emerging markets consumer survey
0
29
12
18
16
9
7
8
67
0
50
0
18
20
16
11
20
0
0
10
20
30
40
50
60
70
80
Less Than 5,000
RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-200,000
RUBLES
Above 200,000
RUBLES
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
0
3
7 7 7 8
12 11
0 0
50
67
65
71
68
63
60
100
0
20
40
60
80
100
Less Than 5,000
RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-200,000
RUBLES
Above 200,000
RUBLES
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
0 0
3
2
4
0
1
0 0 0 0
11
0
3
11 11
0 0
0
5
10
15
Less Than 5,000
RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
100,001-200,000
RUBLES
Above 200,000
RUBLES
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 160
Russia: Education
Figure 474: L3. Do you yourself currently participate in any adult continuing education?
Yes 4 67 3 2 4 4 2 5 3 0 6 8
No 96 33 97 98 96 96 98 95 97 100 94 92
Base : Unwtd 1,441 6 34 126 253 308 251 151 39 3 196 74
Figure 475: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
More 7 67 0 2 5 5 10 11 10 0 11 3
About the same 88 33 97 91 89 92 84 86 85 100 84 91
Less 5 0 3 7 6 4 6 3 5 0 5 7
Base : Unwtd 1,441 6 34 126 253 308 251 151 39 3 196 74
Figure 476: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
67
0
2
5 5
10
11
0
3
7
6
4
6
3
0
10
20
30
40
50
60
70
80
Less Than 5,000
RUBLES
5,001-10,000
RUBLES
10,001-20,000
RUBLES
20,001-30,000
RUBLES
30,001-50,000
RUBLES
50,001-70,000
RUBLES
70,001-100,000
RUBLES
S
p
e
n
d
i
n
g
o
n
e
d
u
c
a
t
i
o
n
&
t
r
a
i
n
i
n
g
i
n
t
h
e
n
e
x
t
1
2
m
o
n
t
h
s
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Income bracket
More Less
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 161
Russia: Healthcare
Figure 477: M1. Does your household have access to free or partially-free health care from the State?
% of respondents (by
income bracket)
Total Less
Than
5000
RUB
5001-
10000
RUB
10001-
20000
RUB
20001-
30000
RUB
30001-
50000
RUB
50001-
70000
RUB
70001-
100000
RUB
100001-
200000
RUB
Above
200000
RUB
Would
prefer
not to
answer
D.K
Yes 96 100 97 97 98 95 99 98 100 100 91 95
No 4 0 3 3 2 5 1 2 0 0 9 5
Base : Unwtd 1,355 6 32 124 230 283 235 140 36 3 190 76
Figure 478: M2. What services, if any, could you get free from the state?
Hospital 22 17 26 24 23 22 21 21 20 23 22 20
Emergency Room 24 42 30 27 24 23 24 21 21 23 24 25
Prescriptions 20 33 24 19 20 20 20 20 21 23 18 18
Vaccinations 16 8 10 13 16 17 17 18 18 15 17 19
Diagnostic Tests 18 0 10 17 17 19 18 21 20 15 19 17
Base : Unwtd 1,306 6 31 120 226 270 232 137 36 3 173 72
Figure 479: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 39 17 66 44 37 39 34 42 36 67 44 24
No 61 83 34 56 63 61 66 58 64 33 56 76
Base : Unwtd 1,355 6 32 124 230 283 235 140 36 3 190 76
Figure 480: M12. Thinking now about everyone in your household, would you expect to be spending more or less on
medicines over the next 12 months?
More 18 0 22 19 20 23 9 12 3 33 27 18
Same 73 17 69 65 63 69 87 85 97 67 67 76
Less 9 83 9 16 17 8 4 3 0 0 6 5
Base : Unwtd 1,355 6 32 124 230 283 235 140 36 3 190 76
Figure 481: M13. How much extra would you be willing to pay for an international medicine brand, rather than a locally
produced product?
Wont pay extra
58 83 69 80 73 60 52 39 25 0 53 51
1-10% extra
31 0 28 16 21 30 34 42 50 33 37 37
11-20% extra
10 17 3 3 5 9 12 16 25 67 8 12
21-30% extra
0 0 0 1 0 1 1 0 0 0 0 0
more than 30% extra
1 0 0 0 0 0 1 2 0 0 1 0
Base : Unwtd 1,355 6 32 124 230 283 235 140 36 3 190 76
Figure 482: M14. Do you trust local brands as much as international brands on efficacy and safety?
Only efficacy
16 17 0 10 8 16 27 24 22 33 16 14
Only safety
10 0 3 6 9 10 14 16 17 0 9 5
Both
52 33 69 66 58 53 45 46 31 0 52 46
Neither
9 0 6 9 11 9 7 8 25 67 9 9
Base : Unwtd 1,355 6 32 124 230 283 235 140 36 3 190 76
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 162
Saudi Arabia
Spending potential narrowly based
The Saudi Arabian consumer has slipped in our survey and is now the second least optimistic, with a weighted balance of just 18%
of respondents expecting to see improvements in the state of their personal finances. This is the second consecutive drop in
optimism seen within the region. Overall optimism is now touching on 12% of respondents expecting a financial improvement for
the poorest. Higher income earners, however, register a net figure of around 40%, substantially more upbeat.
The fall in optimism goes hand in hand with a decline in income. Saudi real household income growth over the next 12 months is
only positive for the upper half of earners, with the wealthiest expecting around 3% growth. This cements our view of the rich Saudi
consumer (effectively the small local population as opposed to the huge number of resident foreigners) as being an almost distinct
entity to the remainder of the countrys citizens. Disposable income for this local population carries on growing as the government
continues to increase salaries and benefits for them. The picture is less rosy for the lowest earners, and even with the growth in
higher income brackets, when averaged across the sample, household income growth is flat in real terms (a drop of 2% since this
time last year).
Against this backdrop of income pressure, discretionary spending looks challenged. Smartphones, internet access, computers and
healthcare stand to suffer in 2014. Whilst these categories registered positive momentum last year, this was again most likely
driven by the wealthy local population. The holiday/ travel market also displays potential growth and is most likely driven by the
aspirational value attached to it by wealthier consumers. This is evident from the sales growth of travel companies based in the
region. One surprise in the survey is the decline in the momentum of auto spending. Even with the enhanced access to credit in the
region, expenditure on autos has been poor over the last 12 months (2%), and looks to remain so over the next 12 months (
13%).
One key theme this year was the deportation of illegal workers in Saudi Arabia amounting to over 500,000 people. Worries as to
whether this would have a negative effect on consumer demand are unfounded, given that in reality these people generally
belonged to the very low income bracket. However, this certainly has had an effect on the cost side for some consumer companies
utilizing this cheap labor and which may now have to pay more for legal labor. The question is whether the extra cost is going to be
passed to the consumer or not.
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 163
Saudi: Brand penetration
Penetration of local and foreign brands through each sector, along with parent company details. Defined
as the percentage of respondents who have purchased that brand in the last 3-12 months.
Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months.
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Dairy ALMARAI 0% 59% 59% 0% 57% 57% 0% 58% ALMARAI ALMARAI AB
Dairy Kraft 33% 33% -1% 34% 36% -10% 34% 35% Kraft Foods KRFT US
Dairy Kerry 28% 35% 3% 23% 28% -13% 26% 32% Kerry KYG ID
Dairy Lurpack 15% 17% 1% 12% 20% -6% 14% 19% Danish Dairy Bo private
Dairy Nestle 13% 12% 3% 10% 18% 4% 12% 15% Nestl NESN VX
Dairy AL SAFI 0% 16% 16% 0% 16% 16% 0% 16% Al Safi-Danone BN FP
Dairy Nadec 0% 14% 14% 0% 14% 14% 0% 14% National Agri Dev NADEC AB
Dairy Ivasc for Kerr 20% 26% 4% 18% 12% -8% 19% 19% Kerry KYG ID
Dairy Kiri 0% 8% 8% 0% 9% 9% 0% 9% Al-Awadi Trading private
Dairy Ulker 7% 4% 0% 7% 8% 4% 7% 6% lker ULKER TI
Dairy Bonnie 13% 7% -8% 14% 7% -25% 14% 7% Bonnie Blue Farm private
Dairy Parmesan 0% 1% 1% 1% 7% 5% 1% 4% Parmesan private
Dairy Philadelphia 2% 3% 0% 2% 7% -4% 2% 5% Kraft Foods KRFT US
Dairy Danone 8% 7% 1% 11% 7% -3% 10% 7% Danone BN FP
Dairy Luna 15% 9% -7% 12% 7% -22% 14% 8% National Food private
Dairy Anchor 14% 8% -3% 10% 7% -14% 12% 8% Fonterra FCG NZ
Dairy Puck 0% 9% 9% 0% 6% 6% 0% 8% Arla Foods Coop
Dairy Pride 2% 7% 5% 2% 4% 0% 2% 6% Lactalis private
Dairy Jamjoom 6% 4% 1% 9% 3% -8% 8% 4% Jamjoom Fore. private
Dairy Berk Farms 0% 0% -1% 0% 3% 1% 0% 2% Dean Foods DF US
Dairy Fonterra 0% 0% 0% 1% 2% 1% 1% 1% Fonterra FCG NZ
Dairy Flora 0% 1% 0% 1% 2% 2% 1% 2% Unilever ULVR LN
Dairy Lactalis 0% 1% 1% 3% 1% 0% 2% 1% Lactalis private
Dairy Blue River 0% 0% 0% 0% 0% 0% 0% 0% Blue River Dairy private
Dairy Mller 0% 1% 1% 1% 0% 0% 1% 1% Mller private
Dairy Red Cow 1% 1% 0% 1% 0% -2% 1% 1% Red Cow Dairies private
Cigarettes Marlboro 30% 41% 41% 42% 57% 57% 36% 49% Philip Morris In PM US
Cigarettes Davidoff 21% 8% 8% 30% 39% 39% 26% 24% Cubatabaco State-own
Cigarettes Dunhill 19% 14% 14% 12% 28% 28% 16% 21% BAT BATS LN
Cigarettes L&M 26% 30% 30% 12% 10% 10% 19% 20% Philip Morris In PM US
Cigarettes Merit 3% 3% 3% 0% 6% 6% 2% 5% Philip Morris In PM US
Cigarettes Benson & He 0% 0% 0% 0% 0% 0% 0% 0% Philip Morris In PM US
Cigarettes Camel 0% 0% 0% 4% 0% 0% 2% 0% R. J. Reynolds private
Cigarettes Carlton 1% 0% 0% 0% 0% 0% 1% 0% Philip Morris In PM US
Cigarettes Cleopatra 0% 1% 1% 0% 0% 0% 0% 1% Eastern Company EML US
Cigarettes Derby 0% 0% 0% 4% 0% 0% 2% 0% Souza Cruz (BAT) BATS LN
Cigarettes Gauloises 0% 1% 1% 0% 0% 0% 0% 1% Imperial Tobacco IMT LN
Cigarettes Gitanes 0% 1% 1% 0% 0% 0% 0% 1% Imperial Tobacco IMT LN
Cigarettes Glamour 0% 0% 0% 0% 0% 0% 0% 0% Japan Tobacco In 2914 JP
Cigarettes Hope 0% 1% 1% 0% 0% 0% 0% 1% Philip Morris In PM US
Cigarettes Kent 0% 0% 0% 4% 0% 0% 2% 0% BAT BATS LN
Cigarettes Lark 0% 0% 0% 0% 0% 0% 0% 0% Philip Morris In PM US
Cigarettes Lucky Strike 0% 0% 0% 0% 0% 0% 0% 0% BAT BATS LN
Cigarettes Monte Carlo 0% 1% 1% 0% 0% 0% 0% 1% Japan Tobacco In 2914 JP
Cigarettes Parliament 0% 1% 1% 0% 0% 0% 0% 1% Philip Morris In PM US
Cigarettes Player's Gold 1% 0% 0% 0% 0% 0% 1% 0% Imperial Tobacco IMT LN
Cigarettes Regal 0% 1% 1% 0% 0% 0% 0% 1% Imperial Tobacco IMT LN
Cigarettes Rothmans 1% 0% 0% 4% 0% 0% 3% 0% Rothmans In plc private
Cigarettes Vogue 2% 0% 0% 0% 0% 0% 1% 0% BAT BATS LN
Cigarettes Winston 5% 6% 6% 0% 0% 0% 3% 3% R. J. Reynolds RAI US
Soft Drinks Pepsi Cola 75% 82% 11% 72% 82% 4% 74% 82% Coca-Cola KO US
Soft Drinks 7-Up 59% 70% 8% 55% 68% 1% 57% 69% PepsiCo PEP US
Soft Drinks Coca-Cola 24% 28% 7% 40% 39% 11% 32% 34% Coca-Cola KO US
Soft Drinks Mirinda 45% 52% 13% 52% 39% -5% 49% 46% PepsiCo PEP US
Soft Drinks Al Rabie 0% 19% 19% 0% 26% 26% 0% 23% Al Rb Saudi Food private
Soft Drinks Almari 0% 24% 24% 0% 25% 25% 0% 25% Almari ALMARAI AB
Soft Drinks Suntop 0% 12% 12% 0% 19% 19% 0% 16% CO-RO FOOD private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 164
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Soft Drinks Mountain Dew 16% 22% 5% 16% 16% -18% 16% 19% PepsiCo PEP US
Soft Drinks Fanta 7% 10% 4% 12% 15% 4% 10% 13% Coca-Cola KO US
Soft Drinks Rani 0% 14% 14% 0% 15% 15% 0% 15% Aujan Industries private
Soft Drinks Sprite 10% 13% 5% 14% 11% -8% 12% 12% Coca-Cola KO US
Soft Drinks Nadec 0% 12% 12% 0% 7% 7% 0% 10% National Agri Dev NADEC AB
Soft Drinks RC Cola 1% 3% 2% 2% 3% -9% 2% 3% Coca-Cola KO US
Soft Drinks Dr Pepper 0% 0% -1% 1% 2% 1% 1% 1% Dr Pepper Snapp DPS US
Soft Drinks Lilt 0% 0% 0% 1% 1% 0% 1% 1% Coca-Cola KO US
Soft Drinks Appletiser 1% 1% 0% 1% 1% -1% 1% 1% SABMiller SAB LN
Soft Drinks Lucozade 0% 0% 0% 0% 0% 0% 0% 0% Suntory private
Soft Drinks Makkah Cola 1% 2% 2% 1% 0% -4% 1% 1% Mecca Cola World private
Bottled Water Nestl 33% 33% 0% 47% 54% 13% 40% 44% Nestl NESN VX
Bottled Water Nova 0% 35% 35% 0% 45% 45% 0% 40% NOVA Water Tech private
Bottled Water Aquafina 34% 29% 12% 26% 38% 10% 30% 34% PepsiCo PEP US
Bottled Water Hana 33% 43% 9% 27% 35% -5% 30% 39% Hana Water private
Bottled Water Safa 0% 21% 21% 0% 23% 23% 0% 22% SAFA In private
Bottled Water Hada 15% 19% 10% 27% 22% 11% 21% 21% Al Hada Water private
Bottled Water Fayha 0% 23% 23% 0% 21% 21% 0% 22% Fayha Ltd private
Bottled Water Manhal 27% 16% -9% 24% 17% -16% 26% 17% Al Manhal Water private
Bottled Water Description 31% 22% -12% 42% 17% -33% 37% 20% Coca-Cola KO US
Bottled Water Makkah 19% 8% -9% 24% 9% -13% 22% 9% Makkah Water private
Bottled Water Makkah 0% 13% 13% 0% 9% 9% 0% 11% Makkah Water private
Bottled Water Al Ain 15% 19% 5% 14% 6% -17% 15% 13% Al Ain private
Bottled Water Arwa 7% 10% 4% 12% 6% -5% 10% 8% Coca-Cola KO US
Bottled Water Health 4% 6% 3% 9% 5% -1% 7% 6% Danone private
Bottled Water Aqua 3% 2% -3% 4% 4% -6% 4% 3% Coca-Cola KO US
Bottled Water Evian 2% 1% -1% 3% 3% 2% 3% 2% Danone BN FP
Bottled Water Dasani 1% 1% 1% 4% 1% 1% 3% 1% Coca-Cola KO US
Bottled Water Najran 6% 1% -4% 4% 1% -10% 5% 1% Najran Mineral private
Bottled Water NAYA 1% 1% 0% 2% 1% 0% 2% 1% Danone BN FP
Bottled Water Perrier 1% 0% -1% 3% 1% 0% 2% 1% Nestl NESN VX
Bottled Water Vittel 0% 1% 1% 1% 1% -1% 1% 1% Nestl NESN VX
Bottled Water Volvic 0% 0% 0% 1% 1% 0% 1% 1% Danone BN FP
Bottled Water Buxton 0% 1% 1% 2% 0% -1% 1% 1% Nestl NESN VX
Bottled Water SPA 1% 0% 0% 1% 0% -1% 1% 0% Spadel Group private
Autos Hyundai 9% 15% 6% 5% 17% 14% 7% 16% Hyundai Motor 005380 KS
Autos Ford 10% 8% -3% 9% 11% -2% 10% 10% Ford Motor F US
Autos BMW 1% 0% 0% 5% 10% 5% 3% 5% BMW BMW GR
Autos Toyota 35% 36% 2% 30% 10% -17% 33% 23% Toyota Motor 7203 JP
Autos GM 7% 2% -2% 5% 10% 4% 6% 6% General Motors GM US
Autos Range Rover 0% 0% 0% 3% 7% 7% 2% 4% Tata Motors TTMT IN
Autos Lexus 3% 1% 0% 4% 5% 2% 4% 3% Toyota Motor 7203 JP
Autos Honda 8% 10% 5% 8% 5% -1% 8% 8% Honda Motor 7267 JP
Autos Nissan 6% 8% 2% 3% 4% -5% 5% 6% Nissan Motor 7201 JP
Autos Kia 5% 4% 1% 3% 3% -1% 4% 4% Kia Motors 000270 KS
Autos Chrysler 1% 0% 0% 2% 3% 3% 2% 2% Chrysler LLC private
Autos Merc-Benz 1% 1% -1% 3% 2% -3% 2% 2% Daimler AG DAI GR
Autos Citroen 0% 0% 0% 1% 1% 1% 1% 1% PSA Peugeot Citr UG FP
Autos Ferrari 0% 0% 0% 0% 1% 1% 0% 1% Fiat S.p.A. F IM
Autos Mitsubishi 1% 1% 0% 0% 1% 1% 1% 1% Mitsubishi Motor 7211 JP
Autos Opel 0% 0% 0% 0% 1% 1% 0% 1% General Motors GM US
Autos Seat 0% 0% 0% 0% 1% 1% 0% 1% SEAT(Volkswagen) VOW3 GR
Autos Subaru 1% 1% 1% 1% 1% 1% 1% 1% Fuji Heavy Ind 7270 JP
Autos Audi 0% 0% 0% 0% 0% -1% 0% 0% Audi(Volkswagen) VOW3 GR
Autos Daewoo 0% 1% 0% 0% 0% -2% 0% 1% General Motors GM US
Autos Daihatsu 1% 0% 0% 0% 0% 0% 1% 0% Daihatsu Motor 7267 JP
Autos Fiat 0% 1% 1% 0% 0% 0% 0% 1% Fiat S.p.A. F IM
Autos Maruti Suzuki 0% 0% -1% 1% 0% 0% 1% 0% Maruti Suz India MSIL IN
Autos Mazda 2% 2% 1% 1% 0% -1% 2% 1% Mazda Motor 7261 JP
Autos Peugeot 0% 0% -1% 0% 0% -1% 0% 0% PSA Peugeot Citr UG FP
Autos Porsche 0% 0% 0% 2% 0% 0% 1% 0% Porsche Auto PAH3 GR
Autos TATA 0% 0% 0% 0% 0% 0% 0% 0% Tata Motors TTMT IN
Autos Volkswagen 0% 0% 0% 0% 0% -2% 0% 0% Volkswagen VOW3 GR
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 165
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
Autos Volvo 0% 0% 0% 1% 0% 0% 1% 0% AB Volvo VOLVB SS
Cosmetics Dove 52% 48% 9% 52% 63% 15% 52% 56% Unilever ULVR LN
Cosmetics Body Shop 0% 18% 7% 0% 31% 7% 0% 25% The Body Shop In BOS LN
Cosmetics Chanel 10% 11% 5% 30% 30% 14% 20% 21% Chanel S.A. private
Cosmetics Vaseline 0% 30% 30% 0% 24% 24% 0% 27% Unilever ULVR LN
Cosmetics Nivea 35% 37% 4% 39% 24% -5% 37% 31% Beiersdorf BEI GR
Cosmetics Johnson & Jo 11% 15% -6% 23% 20% -18% 17% 18% Johnson & Johns JNJ US
Cosmetics Lux 51% 35% -18% 43% 17% -30% 47% 26% Unilever ULVR LN
Cosmetics LOreal 9% 6% -1% 8% 15% -5% 9% 11% L'Oral OR FP
Cosmetics Olay 14% 6% -3% 18% 12% 2% 16% 9% Procter & Gamble PG US
Cosmetics Lancme 4% 5% 4% 5% 9% 8% 5% 7% Lancme Paris private
Cosmetics Avon 14% 11% 0% 10% 9% -11% 12% 10% Avon Products AVP US
Cosmetics Cream 21 0% 11% -2% 0% 7% -5% 0% 9% Henkel HEN3 GR
Cosmetics Max Factor 0% 8% 8% 0% 7% 7% 0% 8% Procter & Gamble PG US
Cosmetics Jergens 0% 8% 8% 0% 6% 6% 0% 7% Kao USA Inc. private
Cosmetics Jrzinz 0% 10% -3% 0% 6% -10% 0% 8% JRZ INC private
Cosmetics Clinique 4% 3% 1% 4% 4% 1% 4% 4% Clinique Lab(Est) NYSE EL
Cosmetics Ponds 5% 2% 1% 7% 4% -2% 6% 3% Unilever ULVR LN
Cosmetics Neutrogena 0% 4% 4% 0% 3% 3% 0% 4% Johnson & Johns JNJ US
Cosmetics Clarins 2% 3% 2% 5% 3% -1% 4% 3% Clarins Group private
Cosmetics Luke 0% 1% 0% 0% 3% -1% 0% 2% Laurenluke private
Cosmetics Covergirl 0% 1% 0% 1% 1% 0% 1% 1% Procter & Gamble PG US
Cosmetics Maybelline 1% 0% -1% 3% 1% -4% 2% 1% L'Oral OR FP
Cosmetics Oriflame 0% 3% 3% 0% 1% 1% 0% 2% Oriflame Cosmeti ORI SS
Cosmetics Biotherm 0% 0% 0% 0% 0% -1% 0% 0% Biotherm (L'Oral) OR FP
Cosmetics ENCHANTEUR 0% 0% 0% 0% 0% 0% 0% 0% Wipro Consumer private
Cosmetics Este Lauder 0% 1% 0% 2% 0% 0% 1% 1% Este Lauder EL US
Cosmetics Fiorella 0% 0% 0% 0% 0% 0% 0% 0% Fiorella Cosmetic private
Cosmetics Glysolid 0% 5% 5% 0% 0% 0% 0% 3% CSA Worldwide CSA GR
Cosmetics Mary Kay 0% 0% 0% 0% 0% 0% 0% 0% Mary Kay, Inc. 5698C US
Cosmetics Yardley 0% 1% 1% 0% 0% 0% 0% 1% Yardley private
Sportswear Adidas 39% 58% 28% 41% 79% 46% 40% 69% Adidas ADS GR
Sportswear Nike 22% 23% 10% 25% 34% 20% 24% 29% Nike, Inc. NKE US
Sportswear Puma 21% 27% 16% 28% 34% 23% 25% 31% Puma SE PUM GR
Sportswear Reebok 0% 4% 1% 2% 20% 13% 1% 12% Reebok (Adidas) ADS GR
Sportswear Champion 0% 1% -2% 0% 11% 4% 0% 6% HanesBrands Inc. HBI US
Sportswear Kappa 5% 7% 5% 2% 8% 8% 4% 8% Kappa private
Sportswear Fila 6% 8% 3% 5% 6% -3% 6% 7% Fila, Ltd. private
Sportswear Diadora 2% 1% 0% 6% 6% -2% 4% 4% Diadora private
Sportswear Asics 1% 2% 0% 0% 2% -5% 1% 2% ASICS 7936 JP
Sportswear Converse 2% 1% 0% 0% 2% -2% 1% 2% Nike, Inc. NKE US
Sportswear Fred Perry 2% 0% -1% 2% 2% 0% 2% 1% Fred Perry private
Sportswear Le Coq Sportif 0% 0% 0% 2% 2% 2% 1% 1% Le Coq Sportif private
Sportswear Timberland 3% 1% -1% 0% 2% 0% 2% 2% Timberland (VF) VFC US
Sportswear K-Swiss 1% 0% 0% 0% 0% 0% 1% 0% K-Swiss(E-Land) private
Sportswear Mizuno 0% 0% 0% 0% 0% 0% 0% 0% Mizuno 8022 JP
Sportswear Speedo 0% 1% -1% 0% 0% 0% 0% 1% Speedo(Pentland) private
Sportswear Umbro 0% 4% 3% 0% 0% 0% 0% 2% Umbro (Iconix) ICON US
Handsets Samsung 16% 53% 52% 20% 37% 36% 18% 45% Samsung Electron 005930 KS
Handsets Apple 13% 9% 9% 34% 34% 30% 24% 22% Apple AAPL US
Handsets Blackberry 29% 14% 7% 25% 21% 8% 27% 18% BlackBerry BBRY US
Handsets Nokia 33% 21% -61% 16% 7% -66% 25% 14% Nokia NOK1V FH
Handsets Panasonic 0% 0% 0% 0% 1% 1% 0% 1% Panasonic 6752 JP
Handsets Alcatel 0% 0% 0% 0% 0% 0% 0% 0% Alcatel-Lucent ALU FP
Handsets HTC 0% 0% 0% 0% 0% -1% 0% 0% HTC Corporation 2498 TT
Handsets Huawei 0% 0% 0% 0% 0% 0% 0% 0% Huawei Tech private
Handsets LG 0% 0% 0% 2% 0% 0% 1% 0% LG Electronics 066570 KS
Handsets Mitsubishi 0% 0% 0% 0% 0% 0% 0% 0% Mitsubishi Motor 7211 JP
Handsets NEC 0% 0% 0% 0% 0% 0% 0% 0% NEC Corporation 6701 JP
Handsets Sharp 0% 0% 0% 0% 0% 0% 0% 0% Sharp 6753 JP
Handsets Sony Ericsson 1% 0% -2% 1% 0% -1% 1% 0% Sony Mobile Com 6758 JP
Handsets ZTE 0% 0% 0% 0% 0% 0% 0% 0% ZTE Corporation 763 HK
TV Sony 13% 21% 21% 16% 47% 47% 15% 34% Sony Corporation 6758 JP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 166
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
3-year
growth
2012 2013
3-year
growth
2012 2013 Parent Company Listed/ Private
TV Samsung 31% 36% 36% 36% 36% 36% 34% 36% Samsung Electron 005930 KS
TV LG 33% 21% 21% 21% 6% 6% 27% 14% LG Electronics 066570 KS
TV Sanyo 3% 2% 2% 3% 6% 6% 3% 4% SANYO Electric 6764 JP
TV BenQ 1% 0% 0% 0% 0% 0% 1% 0% BenQ Corporation 8215 TT
TV Fujitsu 0% 2% 2% 0% 0% 0% 0% 1% Fujitsu Limited 6702 JP
TV Hitachi 1% 2% 2% 0% 0% 0% 1% 1% Hitachi, Ltd. 6501 JP
TV JVC 1% 1% 1% 5% 0% 0% 3% 1% Victor of Japan Delisted
TV Mitsubishi 1% 1% 1% 0% 0% 0% 1% 1% Mitsubishi Motor 7211 JP
TV NEC 3% 0% 0% 0% 0% 0% 2% 0% NEC Corporation 6701 JP
TV Panasonic 11% 7% 7% 3% 0% 0% 7% 4% Panasonic 6752 JP
TV Philips 0% 0% 0% 0% 0% 0% 0% 0% Philips PHIA NA
TV Pioneer 0% 1% 1% 0% 0% 0% 0% 1% Pioneer 6773 JP
TV Sharp 0% 1% 1% 0% 0% 0% 0% 1% Sharp 6753 JP
TV Toshiba 2% 3% 3% 7% 0% 0% 5% 2% Toshiba 6502 JP
Computers Apple 23% 14% 9% 22% 43% 39% 23% 29% Apple AAPL US
Computers Samsung 7% 39% 38% 15% 31% 31% 11% 35% Samsung Electron 005930 KS
Computers HP 10% 12% -5% 9% 7% -25% 10% 10% HP HPQ US
Computers DELL 20% 9% -14% 12% 6% -9% 16% 8% Dell private
Computers HTC 0% 1% 1% 0% 5% 5% 0% 3% HTC Corporation 2498 TT
Computers Toshiba 19% 12% -7% 21% 5% -16% 20% 9% Toshiba 6502 JP
Computers Acer 4% 2% -8% 5% 3% 3% 5% 3% Acer Inc. 2353 TT
Computers ASUS 0% 0% 0% 0% 0% 0% 0% 0% Asus 2357 TT
Computers BenQ 0% 0% -1% 0% 0% 0% 0% 0% BenQ Corporation 8215 TT
Computers Compaq 1% 0% 0% 5% 0% 0% 3% 0% HP HPQ US
Computers Lenovo 0% 0% 0% 0% 0% 0% 0% 0% Lenovo Limited 992 HK
Computers LG 0% 1% 1% 0% 0% 0% 0% 1% LG Electronics 066570 KS
Computers NEC 0% 0% 0% 0% 0% 0% 0% 0% NEC Corporation 6701 JP
Computers Philips 0% 0% 0% 0% 0% 0% 0% 0% Philips PHIA NA
Computers Sharp 0% 0% -1% 0% 0% 0% 0% 0% Sharp 6753 JP
Computers Sony 10% 7% -10% 5% 0% -24% 8% 4% Sony Corporation 6758 JP
Fashion ZARA 19% 24% 13% 14% 29% 10% 17% 27% Diseo (Inditex) ITX SM
Fashion H&M 8% 20% 15% 14% 26% 16% 11% 23% H&M Hennes & M HMB SS
Fashion Gucci 7% 4% 2% 13% 23% 21% 10% 14% Gucci Group GUCG US
Fashion Lacoste 9% 11% 1% 17% 20% 10% 13% 16% Lacoste private
Fashion Christian Dio 4% 6% -2% 9% 19% 5% 7% 13% LVMH MC FP
Fashion Marks & Sp 2% 9% 5% 9% 18% 11% 6% 14% Marks & Spencer MKS LN
Fashion Mango 14% 23% 15% 12% 18% -4% 13% 21% MANGO private
Fashion Givenchy 7% 10% 8% 5% 17% 17% 6% 14% LVMH MC FP
Fashion Burberry 8% 4% 3% 7% 14% 9% 8% 9% Burberry Group BRBY LN
Fashion Calvin Klein 4% 6% 1% 14% 13% 3% 9% 10% Phillips-Van Heu PVH US
Fashion Escada 7% 11% -2% 3% 11% 2% 5% 11% Escada ESC GR
Fashion Y.S.L. 0% 3% 2% 1% 11% 10% 1% 7% Y S Laur (Kering) private
Fashion Dunhill 7% 6% 1% 4% 9% 2% 6% 8% BAT BATS LN
Fashion Armani 4% 2% -1% 6% 9% -5% 5% 6% Giorgio Armani private
Fashion Polo Ralph La 1% 3% 3% 2% 7% 7% 2% 5% Ralph Lauren RL US
Fashion Versace 2% 3% 3% 0% 7% 7% 1% 5% Gianni Versace GIAN IM
Fashion Dolce & Gab 1% 2% 0% 5% 6% 5% 3% 4% Dolce & Gabbana private
Fashion Goldlion 0% 1% 1% 3% 6% 6% 2% 4% Goldlion Holding 533 HK
Fashion Guess 2% 1% 1% 3% 5% 2% 3% 3% Guess, Inc. GES US
Fashion Valentino 0% 2% 1% 0% 4% 2% 0% 3% Valentino SpA VLNT IM
Fashion Hermes 2% 1% 1% 1% 3% 3% 2% 2% Herms In S.A. RMS FP
Fashion Hugo Boss 0% 1% 1% 2% 3% 3% 1% 2% Hugo Boss AG BOSS GR
Fashion Prada 2% 6% 5% 1% 3% 2% 2% 5% Prada S.p.A. 1913 HK
Fashion Louis Vuitton 1% 0% -1% 2% 2% 2% 2% 1% LVMH MC FP
Fashion Pierre Cardin 0% 2% 2% 2% 1% 1% 1% 2% Pierre Cardin private
Fashion Tommy Hilfige 0% 0% 0% 1% 1% 1% 1% 1% Phillips-Van Heu PVH US
Fashion Kenzo 2% 1% -3% 3% 0% -3% 3% 1% LVMH MC FP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 167
Saudi: Demographics
Figure 483: A6. Could you please tell me your age? Figure 484: N2. What is your total after tax monthly income?
Note: Sample size: 1,619 respondents across 14 geographical regions
Figure 485: Urban / Rural split Figure 486: Male / Female split
Figure 487: A9. How many people live in your household?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
1 5 30 7 1 1 0 0 0 0 0 0 0
2 3 6 6 3 3 1 0 3 0 0 0 0
3 10 13 14 13 8 7 2 0 6 11 0 15
4 22 14 28 26 22 18 15 3 12 19 40 15
5 or more 60 38 44 57 67 73 84 94 82 70 60 69
Mean 4.29 3.25 3.96 4.35 4.53 4.64 4.82 4.87 4.76 4.59 4.60 4.54
38
46
14
2
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%
o
f
r
e
s
p
o
n
d
e
n
t
s
9
22
23
22
10
7
2 2 2
0
10
20
30
L
e
s
s
T
h
a
n
5
,
0
0
0
S
A
R
(
3
,
0
0
0
)
5
,
0
0
0
S
A
R
-
7
,
4
9
9
S
A
R
(
6
,
2
5
0
)
7
,
5
0
0
S
A
R
-
9
,
9
9
9
S
A
R
(
8
,
7
5
0
)
1
0
,
0
0
0
S
A
R
-
1
2
,
4
9
9
S
A
R
(
1
1
,
2
5
0
)
1
2
,
5
0
0
S
A
R
-
1
4
9
9
9
S
A
R
(
1
3
,
7
5
0
)
1
5
,
0
0
0
S
A
R
-
1
7
,
4
9
9
S
A
R
(
1
6
,
2
5
0
)
1
7
,
5
0
0
S
A
R
-
1
9
,
9
9
9
S
A
R
(
1
8
7
5
0
)
2
0
,
0
0
0
S
A
R
-
2
4
,
9
9
9
S
A
R
(
2
2
,
5
0
0
)
A
b
o
v
e
2
5
,
0
0
0
S
A
R
(
3
5
,
0
0
0
)
%
o
f
r
e
s
p
o
n
d
e
n
t
s
11
89
0
20
40
60
80
100
Rural Urban
%
o
f
r
e
s
p
o
n
d
e
n
t
s
52
48
0
10
20
30
40
50
60
Male Female
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 168
Figure 488: A15. In your opinion is now a good time to make a major purchase?
Figure 489: A15 (b) In your opinion is now a good time to make a major purchase? Percentage of respondents who are
positive minus percentage who are negative.
Figure 490: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same?
Figure 491: A16 (b) Do you think the state of your own finances over the next 6 months will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative.
Source: Credit Suisse emerging markets consumer survey.
NB: Income brackets based on average monthly household income.
12
42
30
43
49 52
53
56
48
42
56
43
38
35
33
21
26 26
15 15
5 3 2 1 1
0%
20%
40%
60%
80%
100%
Less Than 5,000
SAR
5,000 SAR - 7,499
SAR
7,500 SAR - 9,999
SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Excellent time Good time Not such a good time A bad time
3
13
25
30
56
45
48
69
71
0
20
40
60
80
Less Than 5,000
SAR
5,000 SAR - 7,499
SAR
7,500 SAR - 9,999
SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
28
18 19
24
39
29
45
36
44
65
76
76
71
60
66
55
64
56
0%
20%
40%
60%
80%
100%
Less Than 5,000
SAR
5,000 SAR - 7,499
SAR
7,500 SAR - 9,999
SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Better About the same Worse
14
22
32
23
36
40
37
31
56
0
10
20
30
40
50
60
Less Than
5000 SAR
5000 SAR -
7499 SAR
7500 SAR -
9999 SAR
10000 SAR -
12499 SAR
12500 SAR -
14999 SAR
15000 SAR -
17499 SAR
17500 SAR -
19999 SAR
20000 SAR -
24999 SAR
Above 25000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 169
Saudi: Income and Other
Figure 492: N1. What savings or investment channels, if any, does your household use to save money?
% of
respondents (by
income bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Bank account 38 33 39 39 38 36 35 38 41 34 46 47
Life insurance 3 1 2 2 4 5 2 3 2 10 0 0
Stock market 2 2 1 1 3 4 3 5 5 8 0 0
Cash 26 31 31 27 25 24 24 15 20 13 15 7
Mutual Fund 2 1 0 1 1 4 3 3 3 5 0 0
Treasury bond 1 0 0 1 1 3 0 2 0 0 0 0
Property 9 2 2 4 12 13 18 18 18 15 15 0
Gold / Jewellery 7 2 6 6 8 8 9 15 10 15 8 7
No extra saving 12 28 19 19 7 3 5 0 2 0 15 40
Base : Unwtd 1,619 145 359 373 360 158 110 31 33 27 10 13
Figure 493: N3. To what extent has your household income changed in the last 12 months?
Declined > 20% 1 2 1 1 1 0 1 0 0 0 0 0
-10% to -20% 4 7 3 4 5 4 2 0 0 4 0 0
-10% to flat 2 3 1 2 3 2 3 3 0 0 0 0
Unchanged 59 67 72 65 51 44 44 32 36 37 90 85
Flat to +10% 23 18 17 19 28 31 30 39 24 11 10 15
+10 to +20% 10 3 5 9 11 18 18 13 33 30 0 0
+20 to +30% 1 0 1 1 1 1 3 13 6 7 0 0
30%+ 0 0 0 0 1 0 0 0 0 11 0 0
Base : Unwtd 1,619 145 359 373 360 158 110 31 33 27 10 13
Figure 494: N4. In what way do you expect your household income to change in the next 12 months?
Declined > 20% 0 1 0 0 0 0 1 0 0 0 0 0
-10% to -20% 4 8 2 3 6 4 2 0 0 4 0 0
-10% to flat 2 3 1 2 1 3 3 3 0 0 0 0
Unchanged 48 54 57 52 45 31 35 29 55 41 100 85
Flat to +10% 30 26 31 28 31 32 36 42 21 15 0 8
+10 to +20% 14 8 8 14 16 27 24 16 21 15 0 8
+20 to +30% 1 0 1 1 1 3 0 10 3 15 0 0
30%+ 0 0 0 0 1 0 0 0 0 11 0 0
Base : Unwtd 1,619 145 359 373 360 158 110 31 33 27 10 13
Figure 495: N5. What proportion of your spending is done via credit cards?
0-5% 6 5 4 7 8 9 9 3 6 0 0 0
6-10% 12 10 12 8 14 13 16 10 18 11 10 15
11-15% 10 3 8 12 13 15 13 3 9 11 0 0
16-20% 4 2 2 2 6 7 5 6 18 4 10 15
21-25% 4 1 1 4 4 6 5 6 9 7 10 0
More than 25% 5 1 2 6 5 9 4 13 0 22 0 0
No credit card 56 77 69 60 46 37 45 58 30 33 60 69
Mean % exp 13.16 9.38 11.34 13.84 12.95 14.44 12.02 18.46 13.30 20.37 16.17 12.75
Base : Unwtd 1,619 145 359 373 360 158 110 31 33 27 10 13
Figure 496: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 59 76 62 55 61 62 49 61 44 66 50 50
Staying the same 39 12 37 44 37 36 46 38 57 33 50 50
Decreasing 2 12 0 1 2 1 5 0 0 0 0 0
Base : Unwtd 711 34 113 149 193 99 61 13 23 18 4 4
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 170
Saudi: Automobiles
Figure 497: B1. Does your household currently own a car that is driven for personal use?
% of
respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Yes 94 62 92 98 98 99 99 100 100 100 80 100
No 6 38 8 2 2 1 1 0 0 0 20 0
Figure 498: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 5 0 4 3 4 11 8 11 13 12 20 0
No 95 100 96 97 96 89 92 89 87 88 80 100
Figure 499: B3. How many cars do you own in your household?
1 75 96 94 88 68 57 48 22 39 19 100 77
2 20 3 6 10 28 41 40 52 39 54 0 8
3 or more 5 1 0 2 5 2 13 26 23 27 0 15
Figure 500: B7. How did you finance it?
All Cash 52 55 47 48 55 57 64 59 68 58 50 15
Cash + Credit 38 30 42 43 39 36 33 30 16 42 25 15
All Credit 6 13 9 6 3 6 1 4 6 0 13 15
Dont Know 3 3 2 3 2 1 2 7 10 0 13 54
Base : Unwtd 1,395 80 309 338 330 137 96 27 31 26 8 13
Figure 501: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
2
4 4
6
7
6
11
6
23
16
11
10
19
22
29
19
16
23
17
25
34
32
35
28
41
26
12
21
23
21 21
17
14
11
26
27
30
31
22
14
15
18
4
10
4
0
10
20
30
40
50
Less Than
5,000 SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Income Bracket
Definitely will Probably will Not sure Probably wont Definitely wont
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 171
Figure 502: B4. What brand is the car your household last purchased?
% of
respondents (by
income bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Toyota 34 36 38 33 38 30 32 7 19 4 38 38
Hyundai 13 15 14 17 8 11 7 15 23 12 0 8
Ford 9 9 6 8 10 16 16 19 10 4 13 0
Honda 9 9 13 8 10 9 8 0 10 4 0 0
Nissan 7 11 6 8 6 6 4 4 3 4 0 0
Kia 4 1 5 5 5 1 3 7 3 0 0 8
Other 7 6 7 7 7 5 3 4 6 8 38 8
Base : Unwtd 1,395 80 309 338 330 137 96 27 31 26 8 13
Figure 503: B16. How do you plan to finance the upcoming car purchase?
All Cash 32 22 14 26 30 43 38 75 71 58 0 0
Cash + Credit 58 65 66 68 61 53 50 13 14 42 100 0
All Credit 8 13 16 4 7 3 9 13 0 0 0 0
Dont Know 3 0 4 2 2 3 3 0 14 0 0 0
Base : Unwtd 307 23 50 47 84 40 34 8 7 12 2 0
Figure 504: B17. How much do you plan to spend on the car you or your household is planning to purchase ?
Up to 40000 SAR
7 35 10 4 6 3 0 0 0 0 0 0
40001 - 50000 SAR
5 17 10 2 5 0 6 0 0 0 0 0
50001 - 60000 SAR
9 13 18 11 6 8 9 0 0 0 0 0
60001 - 70000 SAR
14 4 14 30 14 10 15 13 0 0 0 0
70001 - 80000 SAR
14 9 20 6 14 28 9 0 0 25 0 0
80001 - 90000 SAR
12 0 8 13 18 15 9 13 29 0 0 0
90001 - 100000 SAR
9 0 0 9 11 18 21 13 14 0 0 0
More than 100000
SAR
18 0 6 9 21 13 26 50 57 75 0 0
Base : Unwtd
307 23 50 47 84 40 34 8 7 12 2 0
Figure 505: B15. Which car brand are you most likely purchase?
Local 5 0 7 6 5 4 3 0 10 5 0 0
Foreign 92 96 88 86 92 92 97 100 90 95 100 0
Toyota 30 35 44 43 32 17 13 13 30 5 33 0
Hyundai 9 19 10 12 9 4 10 13 0 0 0 0
Ford 9 12 3 6 13 8 8 25 10 5 0 0
Base : Unwtd 307 23 50 47 84 40 34 8 7 12 2 0
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 172
Saudi: Food & Beverage
Figure 506: C1. Have you purchased any of these products in the last 3 months?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Drinks: Yes
97 96 97 97 98 98 95 96 100 92 100 100
Drinks: No
3 4 3 3 2 2 5 4 0 8 0 0
Drinks: Base
1,524 129 339 357 341 143 105 28 33 26 10 13
Bottled Water: Yes
100 100 99 100 100 100 100 100 100 96 100 100
Bottled Water: No
0 0 1 0 0 0 0 0 0 4 0 0
Bottled Water:Base
1,524 129 339 357 341 143 105 28 33 26 10 13
Dairy: Yes
98 98 98 98 99 99 95 100 100 85 100 100
Dairy: No
2 2 2 2 1 1 5 0 0 15 0 0
Dairy: Base
1,524 129 339 357 341 143 105 28 33 26 10 13
Figure 507: C2. Which brands of the following have you purchased in the last 3 months?
Drinks - Foreign 78 74 79 80 78 74 80 81 73 82 71 59
Pepsi Cola 21 22 21 22 20 18 20 20 24 19 20 17
7-Up 18 19 19 18 18 16 18 18 16 18 22 14
Drinks - Local 22 26 21 20 22 26 20 19 27 18 29 41
Almarai 6 7 6 6 6 7 6 6 6 8 12 14
Al Rabie 5 6 4 5 5 6 5 6 8 6 7 19
Drinks - Base 1,480 124 328 348 333 140 100 27 33 24 10 13
Water - Foreign 24 15 22 25 27 28 22 32 29 30 9 26
Nestle 11 8 11 12 11 11 10 20 13 15 6 16
Aquafina 9 6 10 10 10 9 9 10 14 10 3 9
Water - Local 76 85 78 75 73 72 78 64 71 70 91 72
Hana 12 16 12 11 11 10 11 13 8 10 21 7
Nova 11 10 10 12 11 10 12 10 11 20 21 12
Fayha 7 8 7 6 6 6 8 3 6 10 9 2
Water - Base 1,519 129 337 356 340 143 105 28 33 25 10 13
Dairy - Foreign 33 23 32 33 34 35 38 33 26 41 25 46
Dairy - Local 67 77 68 67 66 65 62 67 74 59 75 54
Almarai 13 14 12 14 12 12 10 19 14 8 13 9
Net 8 8 7 9 8 8 5 5 8 6 10 6
Pasture 7 8 8 7 7 6 6 6 6 8 10 6
Dairy - Base 1,495 127 333 351 337 141 100 28 33 22 10 13
Figure 508: C3. Do you expect to spend more on any of these products in the next 12 months?
Drinks: Yes 54 70 49 54 53 57 59 64 64 54 30 15
Drinks: No
46 30 51 46 47 43 41 36 36 46 70 85
Drinks: Base
1,524 129 339 357 341 143 105 28 33 26 10 13
Water: Yes
55 71 48 54 55 57 64 64 55 54 30 15
Water: No
45 29 52 46 45 43 36 36 45 46 70 85
Water: Base
1,524 129 339 357 341 143 105 28 33 26 10 13
Dairy: Yes
61 73 54 61 65 63 69 68 58 38 30 15
Dairy: No
39 27 46 39 35 37 31 32 42 62 70 85
Dairy: Base
1,524 129 339 357 341 143 105 28 33 26 10 13
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 173
Figure 509: C4. What % of your diet is made up of meat?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
0% 1 0 0 2 0 0 0 0 3 0 0 0
0-5% 17 10 17 19 20 12 12 14 12 15 30 23
6-15% 36 48 37 36 34 43 33 25 27 15 30 46
16-25% 24 24 23 21 26 23 30 18 39 38 30 8
More than 25% 21 17 22 20 19 22 25 32 18 31 10 23
Figure 510: C6. What level of inflation have you seen over the past 12 months on basic food and drink?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Below 1% 2 2 1 5 1 1 2 0 0 4 10 0
1-3% 21 24 23 21 21 23 17 32 15 4 20 8
3-5% 28 19 34 26 31 34 26 11 18 8 10 46
5-7% 14 16 13 15 13 13 19 11 15 12 20 15
7-10% 12 18 9 15 12 13 11 7 12 12 10 15
Above 10% 17 21 15 13 18 13 21 32 33 38 20 8
Havent noticed any 1 0 1 1 1 1 0 0 3 12 10 8
D.K. 3 2 3 3 3 3 4 7 3 12 0 0
Base: Unwtd 1,524 129 339 357 341 143 105 28 33 26 10 13
Figure 511: C7. How sensitive are you to rising food and drink prices generally?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Very sensitive 38 55 38 39 34 29 30 39 48 38 50 23
Somewhat sensitive 53 43 52 53 54 62 58 43 36 35 40 62
Somewhat not
sensitive
8 2 8 7 10 7 10 11 9 19 10 15
Not at all sensitive 2 1 1 1 2 3 1 7 6 8 0 0
Base: Unwtd 1,524 129 339 357 341 143 105 28 33 26 10 13
Figure 512: C5. How do you think your meat consumption is likely to change over the next 12 months?
Source: Credit Suisse emerging markets consumer survey. Note: No responses account for the remainder of population in % stacked columns
24 25
28 29 30
27
21
30 31
69
72
70 69 66
67
71
64
65
7
3 2 2 4
7 7 6 4
0%
20%
40%
60%
80%
100%
Less Than
5,000 SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
P
l
a
n
n
e
d
s
p
e
n
d
o
n
m
e
a
t
i
n
1
2
m
o
n
t
h
s
(
%
o
f
p
o
p
.
l
i
k
e
l
y
t
o
c
h
a
n
g
e
i
n
t
a
k
e
)
More The same Less
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 174
Saudi: Home & Personal Care
Figure 513: E1. Have you purchased any of these products in the last 3 months?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Tissues: Yes 98 97 98 99 99 99 99 100 97 96 100 100
Tissues: No 2 3 2 1 1 1 1 0 3 4 0 0
Tissues: Base 1,570 138 350 363 351 152 106 27 33 27 10 13
Fem Hygiene: Yes 97 94 97 99 98 100 96 100 93 79 100 100
Fem Hygiene: No 3 6 3 1 2 0 4 0 7 21 0 0
Fem Hygiene: Base 770 62 173 206 162 58 47 12 14 14 10 12
Cosmetics: Yes 87 86 79 93 89 86 87 100 91 78 90 100
Cosmetics: No 13 14 21 7 11 14 13 0 9 22 10 0
Cosmetics: Base 1,570 138 350 363 351 152 106 27 33 27 10 13
Figure 514: E2. Which brands have you purchased in the last 3 months?
Tissues - Foreign 38 34 36 37 39 41 42 43 40 45 44 22
Kleenex 28 27 29 30 26 26 30 30 36 30 28 19
Tissues - Local 62 66 64 63 61 59 58 57 60 55 56 78
Tissues - Base 1,546 134 342 360 347 150 105 27 32 26 10 13
Fem Hygiene - Foreign 79 76 79 79 80 76 76 89 95 58 83 76
Always 62 71 67 60 61 57 59 47 55 37 75 59
Kotex 9 5 5 11 8 11 14 26 20 11 0 0
Fem Hygiene - Local 21 24 20 20 20 23 24 11 5 32 17 24
Fam 19 23 18 17 19 21 22 5 5 26 17 24
Fem Hygiene - Base 747 58 167 203 158 58 45 12 13 11 10 12
Cosmetics - Foreign 83 80 81 85 82 85 86 87 91 90 82 86
Nivea 10 16 11 10 9 9 12 6 10 6 4 8
Dove 15 17 15 16 15 14 14 17 23 21 7 6
Cosmetics - Local 16 20 19 15 18 15 14 13 9 10 18 14
Cosmetics - Base 1,365 118 277 336 311 131 92 27 30 21 9 13
Figure 515: E3. Do you expect to spend more on any of these products in the next 12 months?
Tissues: Yes 51 62 46 50 54 55 58 48 45 41 20 23
Tissues: Base 1,570 138 350 363 351 152 106 27 33 27 10 13
Fem Hygiene: Yes 49 58 46 51 54 50 53 42 43 14 20 17
Fem Hygiene: Base 770 62 173 206 162 58 47 12 14 14 10 12
Cosmetics: Yes 57 60 51 58 60 59 74 67 48 37 20 8
Cosmetics: Base 1,570 138 350 363 351 152 106 27 33 27 10 13
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 175
Saudi: Luxury Goods
Figure 516: F9. Do you favour domestic brands, or do you favour western luxury brands?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Domestic 33 42 27 36 37 39 27 16 20 28 20 0
Western 48 33 48 45 48 45 53 71 67 60 30 50
No Preference 18 24 22 17 13 15 19 13 10 4 50 50
Base: Unwtd 1,375 112 300 320 311 131 99 24 31 25 10 12
Figure 517: F6. Are you planning to purchase any goods from
these categories in next 12 months? FASHION
Figure 518: F6. Are you planning to purchase any goods from
these categories in next 12 months? LEATHER
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
Figure 519: F6. Are you planning to purchase any goods from
these categories in next 12 months? WATCHES
Figure 520: F6. Are you planning to purchase any goods from
these categories in next 12 months? JEWELLERY
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
80
87
85
83
79
89
83
90
92
0
20
40
60
80
100
L
e
s
s
T
h
a
n
5
,
0
0
0
S
A
R
5
,
0
0
0
S
A
R
-
7
,
4
9
9
S
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R
7
,
5
0
0
S
A
R
-
9
,
9
9
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S
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R
1
0
,
0
0
0
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A
R
-
1
2
,
4
9
9
S
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1
2
,
5
0
0
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A
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-
1
4
,
9
9
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1
5
,
0
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A
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-
1
7
,
4
9
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S
A
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1
7
,
5
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-
1
9
,
9
9
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S
A
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2
0
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0
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-
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,
9
9
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b
o
v
e
2
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0
0
0
S
A
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%
o
f
r
e
s
p
o
n
d
e
n
t
s
43 44
58
50
60 60
33
65
56
0
10
20
30
40
50
60
70
L
e
s
s
T
h
a
n
5
,
0
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5
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0
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-
7
,
4
9
9
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7
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-
9
,
9
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1
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0
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-
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4
9
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S
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1
2
,
5
0
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A
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-
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4
,
9
9
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S
A
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1
5
,
0
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A
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-
1
7
,
4
9
9
S
A
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1
7
,
5
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A
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-
1
9
,
9
9
9
S
A
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2
0
,
0
0
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A
R
-
2
4
,
9
9
9
S
A
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A
b
o
v
e
2
5
,
0
0
0
S
A
R
%
o
f
r
e
s
p
o
n
d
e
n
t
s
32
40
42
47
48
42
54
48 48
0
10
20
30
40
50
60
L
e
s
s
T
h
a
n
5
,
0
0
0
S
A
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5
,
0
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-
7
,
4
9
9
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7
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S
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-
9
,
9
9
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1
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0
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S
A
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-
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2
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4
9
9
S
A
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1
2
,
5
0
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A
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-
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4
,
9
9
9
S
A
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1
5
,
0
0
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A
R
-
1
7
,
4
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7
,
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-
1
9
,
9
9
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A
R
2
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0
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-
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4
,
9
9
9
S
A
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b
o
v
e
2
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0
0
0
S
A
R
%
o
f
r
e
s
p
o
n
d
e
n
t
s
11
15
23 23
25
27
33
35
32
0
5
10
15
20
25
30
35
40
L
e
s
s
T
h
a
n
5
,
0
0
0
S
A
R
5
,
0
0
0
S
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-
7
,
4
9
9
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7
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-
9
,
9
9
9
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1
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0
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S
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-
1
2
,
4
9
9
S
A
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1
2
,
5
0
0
S
A
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-
1
4
,
9
9
9
S
A
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1
5
,
0
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A
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-
1
7
,
4
9
9
S
A
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1
7
,
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-
1
9
,
9
9
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S
A
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2
0
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0
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A
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-
2
4
,
9
9
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S
A
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b
o
v
e
2
5
,
0
0
0
S
A
R
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 176
Figure 521: F6. Are you planning to purchase any goods from
these categories in next 12 months? PERFUMES
Figure 522: F6. Are you planning to purchase any goods from
these categories in next 12 months? SPORTSWEAR
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
84
80
89
88 88
87
96
90
84
0
10
20
30
40
50
60
70
80
90
100
L
e
s
s
T
h
a
n
5
,
0
0
0
S
A
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5
,
0
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0
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-
7
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4
9
9
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7
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-
9
,
9
9
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A
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1
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0
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-
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9
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9
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A
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%
o
f
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e
s
p
o
n
d
e
n
t
s
41
46
61
54
65
63
42
55
72
0
10
20
30
40
50
60
70
80
L
e
s
s
T
h
a
n
5
,
0
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5
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-
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7
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-
9
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-
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-
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4
,
9
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A
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1
5
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-
1
7
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4
9
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A
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1
7
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A
R
-
1
9
,
9
9
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A
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2
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A
R
-
2
4
,
9
9
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S
A
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b
o
v
e
2
5
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0
0
S
A
R
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 177
Saudi: Technology and Internet
Figure 523: G1/ H1 / H2. Personal computer, Mobile phone, and Smartphone penetration
Source: Credit Suisse emerging markets consumer survey
Figure 524: G4. Which of the following electronics products/services are you most likely to purchase in the next 12 months?
% of respondents
(by income
bracket)
Total Less than
5000 SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer not
to answer
D.K
Blu-Ray Player 1 1 1 1 1 1 0 0 0 5 0 0
Camcorder 4 3 2 4 4 4 7 5 7 5 0 6
Desktop computer 1 3 0 1 1 3 1 0 0 5 0 0
Digital Camera 5 4 5 6 5 3 4 3 10 0 0 25
DVD Player 3 2 2 4 3 2 1 0 0 3 0 0
E-Reader 1 1 0 1 1 1 0 0 0 3 0 0
Gaming facility 1 1 0 1 1 2 1 0 0 0 0 0
GPS/Navigation 1 0 1 1 1 1 0 0 0 3 0 0
Internet Service 3 1 4 3 2 3 5 3 2 8 7 0
Mobile Phone 1 2 1 1 1 2 1 0 0 3 14 0
Smartphone 27 30 28 24 27 27 29 43 21 25 14 25
MP3 2 1 2 5 1 2 1 0 7 3 0 6
Netbook 4 1 4 4 5 5 3 10 5 0 0 0
Notebook PC 8 10 9 7 7 6 7 5 7 5 7 6
Stereo HiFi 2 0 1 4 2 3 2 0 2 0 0 0
Traditional TV 1 1 0 1 1 2 0 0 0 0 7 0
LCD TV 9 11 8 10 8 8 7 13 5 10 7 13
Flat screen TV 5 6 4 4 7 6 5 3 0 3 14 6
Tablet 8 5 7 6 10 8 12 10 14 8 7 0
None of these 14 19 20 13 11 10 13 8 19 15 21 13
Base 1,507 138 342 340 335 145 100 28 32 25 9 13
Figure 525: G5. Which brand of PC are you most likely to purchase?
Samsung 37 41 43 34 34 39 33 10 27 57 50 0
Apple 25 0 18 24 26 33 36 60 55 14 50 100
DELL 8 12 8 8 9 8 6 0 18 0 0 0
Toshiba 8 15 7 13 6 4 3 0 0 14 0 0
HP 8 21 9 6 6 4 12 20 0 0 0 0
Sony 7 6 6 10 8 6 6 0 0 0 0 0
Acer 3 3 3 0 6 2 0 10 0 0 0 0
Others 0 3 0 0 0 0 0 0 0 0 0 0
Dont Know. 0 0 1 0 1 0 0 0 0 0 0 0
Base : Unwtd 426 34 90 83 106 49 33 10 11 7 2 1
0%
20%
40%
60%
80%
100%
Less Than
5,000 SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
E
l
e
c
t
r
o
n
i
c
O
w
n
e
r
s
h
i
p
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Computers Phones Smart Phones
Income group
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 178
Figure 526: l6. What services have you used in the last 6 months?
Figure 527: I1. Do you have access to the Internet?
% of
respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Yes 95 88 91 95 98 99 100 100 100 98 64 95
No 5 12 9 5 2 1 0 0 0 2 36 5
Figure 528: I1.1. If so, do you have broadband access already, or expect to have it within 12 months?
Yes 77 64 63 75 86 91 83 97 88 96 67 17
No 22 34 34 23 14 9 15 3 12 4 33 67
Dont know 2 2 3 2 1 0 2 0 0 0 0 17
Figure 529: I11. How do you think your purchasing on the internet is likely to change in the next 6 months?
More 44 32 38 46 48 50 55 48 39 61 50 8
The same 49 54 55 49 44 45 40 48 52 38 33 83
Less 7 14 7 7 7 4 5 3 9 0 17 8
Base : Unwtd 1,459 122 306 333 340 148 104 29 33 26 6 12
45
49
56
15
31
45
7
20
36
7
19
38
90
93
96
73 73
78
0 0 0
0
20
40
60
80
100
Low Income Medium Income High Income
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Gaming
Banking
Shopping
Travel
Social Network
Messaging
Gambling
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 179
Saudi: Telecommunications
Figure 530: H1. Do you currently own and use a handset for personal use?
% of respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Yes, I pay for it 81 85 81 75 85 87 78 72 90 83 89 31
Yes, employer pays 1 1 0 2 3 2 2 4 0 0 0 0
Yes, somebody else
pays
17 13 18 23 12 11 20 24 10 17 0 69
No, I do not 0 1 1 0 0 0 0 0 0 0 11 0
Base : Unwtd 1,509 137 343 348 335 144 102 25 30 23 9 13
Figure 531: H3. What brand is your current mobile handset?
Samsung 51 54 47 58 52 49 40 24 40 48 50 38
Apple 17 3 12 12 20 26 33 48 40 13 13 15
Blackberry 16 9 16 18 17 13 19 24 17 22 25 38
Base : Unwtd 1,504 136 341 347 335 144 102 25 30 23 8 13
Figure 532: H11. Do you plan to upgrade to a Smartphone in the next 12 months?
Yes 64 93 58 69 50 40 0 0 0 0 100 0
No 36 7 42 31 50 60 100 0 0 0 0 0
Base : Unwtd 77 15 33 13 8 5 2 0 0 0 1 0
Figure 533: H12. Which brand of Smartphone handset will you buy?
Samsung 57 69 64 60 55 45 40 50 56 41 57 22
Apple 26 15 22 22 29 38 40 39 30 27 14 33
Blackberry 8 4 7 9 8 7 7 6 4 18 0 33
Nokia 3 3 4 4 3 3 1 0 0 9 0 0
Others 1 4 1 1 2 0 2 0 0 0 0 0
Base : Unwtd 1,329 113 289 307 307 136 94 18 27 22 7 9
Figure 534: H13. Is your next handset likely to be a 3G handset?
Yes 78 76 76 72 82 86 81 89 93 86 86 67
No 11 9 11 17 8 7 12 11 7 14 14 22
Dont Know 10 15 13 11 10 7 7 0 0 0 0 11
Base : Unwtd 1,329 113 289 307 307 136 94 18 27 22 7 9
Figure 535: : H8. How much do you spend, on average, on mobile telephone bills per month?
Source: Credit Suisse emerging markets consumer survey
6
1 0 1 0 1 0
3
22
16
12 10
3
6
12
13
0
25
23
21
19
16 4
3
0
20
4
23
9
29
20
28
17
9
5
10
12
14 10
25
20
13
9
4 5
12 10 12 14
32
27
74
0%
20%
40%
60%
80%
100%
Less Than 5,000
SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Less than SAR 50 (50) SR 50 - 100 (75) SR 101 150 (125) SR 151 200 (175) SR 201 -250 (225) SR 251 300 (275) SR 301 + (300)
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 180
Saudi: Travel
Figure 536: J1/J6. Have you been / Are you planning to go on holiday in the last / next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 537: J2. Where did you go on your last holiday?
% of
respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
At home 21 19 29 18 15 20 20 14 20 26 0 67
Elsewhere in
the country
54 29 36 60 65 68 64 41 32 39 33 25
International
destination
26 52 35 22 19 12 15 45 48 35 67 8
Base : Unwtd 1,084 75 221 243 252 124 84 22 25 23 3 12
Figure 538: J4. What was the main form of transport that you used to reach your holiday destination?
Car 58 28 46 59 69 73 73 32 20 35 67 75
Bus 3 7 5 3 3 2 0 0 0 0 0 0
Train 0 0 0 0 0 0 0 0 0 0 0 0
Ship 0 0 1 0 0 0 0 0 0 0 0 0
Aeroplane 39 66 48 38 28 25 27 68 80 65 33 25
Base : Unwtd 861 61 158 199 214 99 67 19 20 17 3 4
Figure 539: J7. Where are you planning to go for your next holiday?
At home 17 18 23 15 12 16 13 0 13 21 0 75
Elsewhere in
the country
55 21 43 62 66 70 64 59 50 46 50 17
International
destination
28 61 34 23 22 14 23 41 38 33 50 8
Base : Unwtd 1,142 94 248 254 255 121 84 22 24 24 4 12
52
63
69
73
86
81
76
78
85
65
71
72
74
83
81
76
75
89
0
15
30
45
60
75
90
105
Less Than
5,000 SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
h
o
u
s
e
h
o
l
d
s
h
o
l
i
d
a
y
i
n
g
Income Bracket
Taken holiday in the last 12 months Planning to take holiday in the next 12 months
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 181
Saudi: Property
Figure 540: K1. Do you or your family live in your own property?
% of
respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Yes 47 6 23 39 66 74 82 86 85 96 56 23
No 53 94 77 61 34 26 18 14 15 4 44 77
Base : Unwtd 1,379 125 325 321 293 129 93 22 26 23 9 13
Figure 541: K2. If you do not own your own property, on what terms do you occupy the property?
Rented 96 93 96 96 98 97 94 100 100 100 100 90
Allocated 4 5 4 4 2 3 6 0 0 0 0 10
Base : Unwtd 734 117 249 196 99 34 17 3 4 1 4 10
Figure 542: K6. If you are planning to purchase a property in the next 2 years, what is the main motivation for doing so?
Upgrade 37 10 19 38 36 50 46 33 0 70 50 0
First-time home 29 80 38 35 33 22 8 17 17 0 0 0
Investment 18 10 19 8 19 22 23 17 67 20 0 0
Change of location 8 0 8 10 9 3 12 17 0 0 0 0
Base : Unwtd 234 10 26 48 64 36 26 6 6 10 2 0
Figure 543: K9. How, if at all, do you expect local property prices to change in the next 12 months?
Increase 76 70 78 72 77 78 76 86 77 87 67 84
About the same 19 21 17 24 18 17 14 9 23 13 22 8
Decrease 3 3 3 3 5 4 9 0 0 0 0 0
Base : Unwtd 1,379 125 325 321 293 129 93 22 26 23 9 13
Figure 544: K10. How much of your total wealth is made up of property?
Below 25% 34 36 39 36 32 23 37 27 19 22 22 23
25% - 50% 35 25 29 31 40 50 37 32 54 35 11 31
51% - 75% 9 4 5 10 14 11 10 9 15 13 11 8
76% - 95% 1 0 1 2 1 1 1 9 4 9 0 0
Above 95% 1 1 1 2 1 0 0 0 0 13 0 0
Don't know 20 34 24 20 13 16 16 23 8 9 56 38
Base : Unwtd 1,379 125 325 321 293 129 93 22 26 23 9 13
Figure 545: K5. Do you or your household intend to purchase a property in the next 2 years?
Source: Credit Suisse emerging markets consumer survey
8 8
15
22
28 28 27
23
43
92 92
85
78
72 72 73
77
57
0%
20%
40%
60%
80%
100%
Less Than 5,000
SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
No
Yes
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 182
Figure 546: K4 & K7 Property Financing: ALL CASH
Source: Credit Suisse emerging markets consumer survey
Figure 547: K4 & K7 Property Financing: CASH + CREDIT
Source: Credit Suisse emerging markets consumer survey
Figure 548: K4 & K7 Property Financing: ALL CREDIT
Source: Credit Suisse emerging markets consumer survey
50 50
53 52
61
51
53
82
64
20
23
17
36 36
31
33
67
100
0
20
40
60
80
100
Less Than 5,000
SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
25
21
31
29
27
32 32
9
32
50 50
17
0
0
10
20
30
40
50
Less Than 5,000
SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
13
7
6
4 4
1
0 0 0
20
15 15
8
0 0 0 0 0
0
5
10
15
20
25
Less Than 5,000
SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 183
Saudi: Education
Figure 549: L3. Do you yourself currently participate in any adult continuing education?
Yes 7 1 3 4 11 18 11 8 10 24 0 0
No 93 99 97 96 89 82 89 92 90 76 100 100
Base : Unwtd 1,464 135 336 345 329 126 91 25 29 25 10 13
Figure 550: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
More 5 5 2 3 5 10 8 12 24 32 10 8
About the same 77 73 78 79 79 81 77 80 69 64 60 31
Less 17 21 20 18 16 9 15 8 7 4 30 62
Base : Unwtd 1,464 135 336 345 329 126 91 25 29 25 10 13
Figure 551: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
5
2
3
5
10
8
12
24
32
21
20
18
16
9
15
8
7
4
0
10
20
30
40
Less Than
5,000 SAR
5,000 SAR -
7,499 SAR
7,500 SAR -
9,999 SAR
10,000 SAR -
12,499 SAR
12,500 SAR -
14,999 SAR
15,000 SAR -
17,499 SAR
17,500 SAR -
19,999 SAR
20,000 SAR -
24,999 SAR
Above 25,000
SAR
S
p
e
n
d
i
n
g
o
n
e
d
u
c
a
t
i
o
n
&
t
r
a
i
n
i
n
g
i
n
t
h
e
n
e
x
t
1
2
m
o
n
t
h
s
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Income bracket
More Less
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 184
Saudi: Healthcare
Figure 552: M1. Does your household have access to free or partially-free health care from the State?
% of
respondents
(by income
bracket)
Total Less
than
5000
SAR
5000 -
7499
SAR
7500 -
9999
SAR
10000 -
12499
SAR
12500 -
14999
SAR
15000 -
17499
SAR
17500 -
19999
SAR
20000 -
24999
SAR
Above
25000
SAR
Would
prefer
not to
answer
D.K
Yes 63 34 46 63 75 81 81 79 81 87 40 54
No 37 66 54 37 25 19 19 21 19 13 60 46
Base : Unwtd 1,449 132 324 340 319 140 88 28 32 23 10 13
Figure 553: M2. What services, if any, could you get free from the state?
Hospital 98 98 98 99 97 99 99 100 100 100 100 94
Emergency Room 69 60 66 69 67 60 77 76 68 83 56 86
Prescriptions 77 69 77 75 74 69 82 76 87 78 78 86
Vaccinations 80 74 76 79 81 81 81 94 74 78 72 89
Diagnostic tests 78 60 75 81 74 72 85 97 94 78 72 78
Base : Unwtd 882 42 177 170 113 94 98 33 31 23 18 83
Figure 554: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 21 22 16 18 18 34 27 25 31 39 20 23
No 79 78 84 82 82 66 73 75 69 61 80 77
Base : Unwtd 1,449 132 324 340 319 140 88 28 32 23 10 13
Figure 555: M12. Thinking now about everyone in your household, would you expect to be spending more or less on
medicines over the next 12 months?
More 8 10 6 6 7 11 11 7 25 26 10 0
Same 79 77 77 77 81 84 84 82 69 74 70 46
Less 13 13 16 17 13 5 5 11 6 0 20 54
Base : Unwtd 1,449 132 324 340 319 140 88 28 32 23 10 13
Figure 556: M13. How much extra would you be willing to pay for an international medicine brand, rather than a locally
produced product?
Wont pay extra
33 48 36 36 29 16 35 21 22 9 50 38
1-10% extra
48 42 49 46 52 59 43 39 44 35 40 38
11-20% extra
15 8 13 16 15 21 19 18 25 26 10 15
21-30% extra
3 1 2 2 4 4 1 11 6 4 0 0
more than 30% extra
1 1 0 0 0 0 1 11 3 26 0 8
Base : Unwtd 1,449 132 324 340 319 140 88 28 32 23 10 13
Figure 557: M14. Do you trust local brands as much as international brands on efficacy and safety?
Only efficacy 22 12 17 23 27 26 19 18 28 9 50 31
Only safety 21 18 21 18 21 19 28 32 31 35 20 23
Both 51 62 52 53 48 52 47 36 34 39 20 38
Neither 5 6 8 4 5 1 6 14 3 4 0 0
Base : Unwtd 1,449 132 324 340 319 140 88 28 32 23 10 13
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 185
South Africa
Contrasting fortunes
This is the second year in which South Africa is featured in our survey. Consumer optimism levels in South Africa have gone up
relative to last year, but with high income earners entirely driving this momentum.
Consumers, on a net weighted-average calculation, expect their financial prospects to improve by 28% over the next six months,
compared to 26% in the previous survey. Similarly, high earners expect a 35% improvement. Low income earners, however,
continue to expect their financial prospects to deteriorate, but by an even greater amount than in the previous survey those
earning around ZAR 1,500/month expect a sizeable 31% drop in the state of their upcoming personal finances. This is likely a
reflection of an economy that, despite creating jobs, has not done so at a pace sufficient to absorb all new job entrants at the low
end.With inflation expected to average 5.7% in 2014, all consumers except the very poor, should benefit from an increase in real
income growth. Tellingly, South African consumers registered the highest expectation of forward inflation in our survey (a net
balance of 74% of respondents expecting it to be higher than last year).
With regards to spending, activity has been supported in most categories over the last year. A large percentage of the expected
increase in income looks likely to be spent on essentials such as housing (with net +4% expecting to increase spending over the
next year), utilities and food, which together account for approximately 40% of monthly spending. Expenditure in these areas has
been driven higher by large increases in administered prices (electricity, fuel, municipal taxes, etc.) in recent years. Other essential
spending, notably on dairy and carbonated drinks, looks better than the survey average.
Discretionary spending, again driven in most part by the upper end of income earners, was robust. Consumption of smartphones,
holidays and autos was strong over the last 12 months with around net +5% of respondents increasing spend in each area and
looks resilient going forward. Internet penetration, an aspect we pointed to last year as being necessary to support wider growth in
the discretionary space, has shown the highest level of growth of all categories (+17% increasing spend).
Lastly, South Africans continue to save less than their peers, although there has been some improvement over the past year.
Savings continued to be held in transaction-type facilities, but the profile has changed somewhat. Deposits at banks accounted for
60% of total savings vs. 90% a year ago. Cash holdings account for 20% vs. 10% a year ago.
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 186
South Africa: Brand penetration
Penetration of local and foreign brands through each sector, along with parent company details. Defined
as the percentage of respondents who have purchased that brand in the last 3-12 months.
Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months.
% penetration at lower
income
% penetration at
higher income
average %
penetration
Sector Brand 2012 2013
1-year
growth
2012 2013
1-year
growth
2012 2013 Parent Company Listed/ Private
Dairy Clover 87% 47% -40% 96% 70% -26% 92% 59% Clover Industries CLR SJ
Dairy Rama 0% 34% 34% 0% 37% 37% 0% 36% Rama Dairy Prod private
Dairy Parmalat 0% 21% 21% 0% 40% 40% 0% 31% Parmalat PLT IM
Dairy Danone 67% 20% -47% 69% 37% -32% 68% 29% Danone BN FP
Dairy Nestle 57% 15% -42% 65% 32% -33% 61% 24% Nestl NESN VX
Dairy Flora 55% 10% -45% 54% 35% -19% 55% 23% Unilever ULVR LN
Dairy Nutriday 0% 16% 16% 0% 25% 25% 0% 21% Danone BN FP
Dairy Inkomazi 0% 27% 27% 0% 12% 12% 0% 20% Clover Industries CLR SJ
Dairy Stork 0% 13% 13% 0% 23% 23% 0% 18% Stork Food & Dairy private
Dairy Blossom 0% 13% 13% 0% 6% 6% 0% 10% Blossom dairy private
Dairy Lancewood 5% 0% -5% 14% 14% 0% 10% 7% Lancewood Hold private
Dairy Philadelphia 2% 0% -2% 1% 5% 4% 2% 3% Kraft Foods KRFT US
Dairy Anchor 3% 4% 1% 0% 1% 1% 2% 3% Fonterra FCG NZ
Dairy Woodlands 3% 1% -2% 6% 3% -3% 5% 2% Woodlands(Gutsche) private
Dairy Kraft 11% 0% -11% 14% 3% -11% 13% 2% Kraft Foods KRFT US
Dairy Lactalis 5% 1% -4% 6% 1% -5% 6% 1% Lactalis private
Dairy Emmi Intl 0% 0% 0% 0% 2% 2% 0% 1% EMMI AG EMMN SW
Dairy Singletons 1% 0% -1% 0% 2% 2% 1% 1% Singletons Dairy private
Dairy Lurpack 8% 0% -8% 4% 1% -3% 6% 1% Danish Dairy Bo private
Dairy Parmareggio 0% 0% 0% 0% 1% 1% 0% 1% Parma Unig cream private
Dairy Colliers 2% 0% -2% 4% 1% -3% 3% 1% Fayrefield Foods private
Dairy Fonterra 5% 0% -5% 6% 0% -6% 6% 0% Fonterra FCG NZ
Dairy Berk Farms 3% 0% -3% 4% 0% -4% 4% 0% Dean Foods DF US
Dairy Lemnos 1% 0% -1% 0% 0% 0% 1% 0% Lactalis private
Dairy Mller 4% 0% -4% 1% 0% -1% 3% 0% Mller private
Dairy Westl Kaas 0% 0% 0% 5% 0% -5% 3% 0% Westland Kaase private
Cigarettes Peter Stuyv 60% 46% -14% 62% 42% -20% 61% 44% Philip Morris In PM US
Cigarettes Dunhill 16% 10% -6% 21% 29% 8% 19% 20% BAT BATS LN
Cigarettes Rothmans 5% 11% 6% 29% 4% -25% 17% 8% Rothmans Intl private
Cigarettes Craven A 0% 11% 11% 0% 3% 3% 0% 7% Carreras Tobacco private
Cigarettes Princeton 6% 3% -3% 19% 9% -10% 13% 6% BAT BATS LN
Cigarettes Boxer 0% 11% 11% 0% 0% 0% 0% 6% Philip Morris In PM US
Cigarettes Chicago 2% 6% 4% 18% 0% -18% 10% 3% Gold Leaf private
Cigarettes Marlboro 2% 0% -2% 2% 6% 4% 2% 3% Philip Morris In PM US
Cigarettes L&M 0% 4% 4% 0% 0% 0% 0% 2% Philip Morris In MO US
Cigarettes Royals 0% 0% 0% 6% 3% -3% 3% 2% BAT BATS LN
Cigarettes Camel 3% 0% -3% 2% 3% 1% 3% 2% R. J. Reynolds private
Cigarettes Kent 0% 0% 0% 11% 3% -8% 6% 2% BAT BATS LN
Cigarettes Sharp 0% 1% 1% 0% 2% 2% 0% 2% Sharp 6753 JP
Cigarettes John Rolfe 0% 0% 0% 0% 2% 2% 0% 1% The virginia Co private
Cigarettes Savannah 11% 0% -11% 0% 2% 2% 6% 1% Savanna Tobacco private
Cigarettes Winston 0% 0% 0% 8% 2% -6% 4% 1% R. J. Reynolds RAI US
Cigarettes Voyager 12% 1% -11% 8% 1% -7% 10% 1% Gold Leaf private
Cigarettes Remin Gold 9% 1% -8% 0% 1% 1% 5% 1% Cut Rag Processor private
Cigarettes LD 0% 0% 0% 0% 1% 1% 0% 1% Japan Tobacco 2914 JP
Cigarettes Consulate 0% 0% 0% 0% 1% 1% 0% 1% BAT BATS LN
Cigarettes Embassy 0% 0% 0% 0% 1% 1% 0% 1% Imperial Tobacco IMT LN
Cigarettes Aspen 2% 0% -2% 5% 0% -5% 4% 0% Aspen APN SJ
Cigarettes Derby 2% 0% -2% 0% 0% 0% 1% 0% Souza Cruz (BAT) BATS LN
Cigarettes Director 2% 0% -2% 0% 0% 0% 1% 0% Imperial Tobacco IMT LN
Cigarettes Glamour 2% 0% -2% 6% 0% -6% 4% 0% Japan Tobacco In 2914 JP
Cigarettes Gunston 2% 0% -2% 2% 0% -2% 2% 0% Gunston private
Cigarettes Parliament 2% 0% -2% 0% 0% 0% 1% 0% Philip Morris In PM US
Cigarettes Viceroy 2% 0% -2% 0% 0% 0% 1% 0% BAT BATS LN
Cigarettes Vogue 0% 0% 0% 2% 0% -2% 1% 0% BAT BATS LN
Soft Drinks Coca-Cola 69% 68% -1% 84% 81% -3% 77% 75% Coca-Cola KO US
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 187
% penetration at lower
income
% penetration at
higher income
average %
penetration
Sector Brand 2012 2013
1-year
growth
2012 2013
1-year
growth
2012 2013 Parent Company Listed/ Private
Soft Drinks Sprite 32% 35% 3% 50% 41% -9% 41% 38% Coca-Cola KO US
Soft Drinks Stoney 75% 37% -38% 70% 32% -38% 73% 35% Coca-Cola KO US
Soft Drinks Fanta 32% 36% 4% 35% 30% -5% 34% 33% Coca-Cola KO US
Soft Drinks Sparletta 56% 13% -43% 77% 25% -52% 67% 19% Coca-Cola KO US
Soft Drinks Iron Brew 52% 13% -39% 48% 18% -30% 50% 16% Coca-Cola KO US
Soft Drinks Schweppes 7% 6% -1% 10% 13% 3% 9% 10% Dr Pepper Snapp DPS US
Soft Drinks Appletiser 1% 6% 5% 5% 12% 7% 3% 9% SABMiller SAB LN
Soft Drinks Powerade 27% 1% -26% 33% 15% -18% 30% 8% Coca-Cola KO US
Soft Drinks Pepsi Cola 3% 10% 7% 5% 6% 1% 4% 8% Coca-Cola KO US
Soft Drinks Tab 21% 3% -18% 30% 12% -18% 26% 8% Coca-Cola KO US
Soft Drinks Just Juice 27% 7% -20% 22% 7% -15% 25% 7% Frucor Beverages private
Soft Drinks Lucozade 1% 0% -1% 4% 8% 4% 3% 4% Suntory private
Soft Drinks Coo-ee 0% 4% 4% 0% 4% 4% 0% 4% Cooee Soft Drinks private
Soft Drinks Mount Dew 0% 3% 3% 1% 2% 1% 1% 3% PepsiCo PEP US
Soft Drinks Minute made 12% 0% -12% 20% 5% -15% 16% 3% Coca-Cola KO US
Soft Drinks 5Alive 6% 3% -3% 7% 2% -5% 7% 3% Coca-Cola KO US
Soft Drinks 7-Up 1% 1% 0% 3% 4% 1% 2% 3% PepsiCo PEP US
Soft Drinks Nestea 6% 0% -6% 7% 5% -2% 7% 3% Nestl NESN VX
Soft Drinks Mirinda 0% 2% 2% 6% 1% -5% 3% 2% PepsiCo PEP US
Soft Drinks glaceau 0% 0% 0% 0% 2% 2% 0% 1% Coca-Cola KO US
Soft Drinks Dr Pepper 0% 0% 0% 3% 1% -2% 2% 1% Dr Pepper Snapp DPS US
Soft Drinks Lilt 0% 0% 0% 0% 1% 1% 0% 1% Coca-Cola KO US
Beer Carling Black 51% 55% 4% 27% 13% -14% 39% 34% Carling Brewing private
Beer Castle Light 13% 10% -3% 17% 23% 6% 15% 17% Charles Glass private
Beer Hansa Pilsener 30% 20% -10% 32% 13% -19% 31% 17% South African Bre Delisted
Beer Heineken 3% 4% 1% 17% 22% 5% 10% 13% Heineken HEIA NA
Beer Castle Lager 31% 10% -21% 56% 14% -42% 44% 12% Charles Glass private
Beer Carling 7% 14% 7% 36% 7% -29% 22% 11% Molsonors Bre TAP US
Beer Amstel 7% 6% -1% 43% 10% -33% 25% 8% Heineken HEIA NA
Beer Windhoek Dr 1% 5% 4% 0% 10% 10% 1% 8% Namibia Brew private
Beer Windhk Lager 1% 0% -1% 3% 11% 8% 2% 6% Namibia Brew private
Beer Miller 0% 4% 4% 3% 3% 0% 2% 4% SAB-Molsonors JV
Beer Castle Draft 0% 4% 4% 0% 1% 1% 0% 3% Charles Glass private
Beer Windhk Light 1% 0% -1% 3% 5% 2% 2% 3% Namibia Brew private
Beer Pilsner 2% 1% -1% 0% 3% 3% 1% 2% Pilsen private
Beer Miller Genui 0% 0% 0% 0% 3% 3% 0% 2% SABMiller SAB LN
Beer Becks 0% 0% 0% 0% 1% 1% 0% 1% AmBev AMBV4 BZ
Beer Budweiser 0% 0% 0% 0% 1% 1% 0% 1% AmBev AMBV4 BZ
Beer Carlsberg 0% 0% 0% 0% 1% 1% 0% 1% Carlsberg Group CARLB DC
Beer Peroni 0% 0% 0% 3% 1% -2% 2% 1% SABMiller SAB LN
Beer Taffel 0% 0% 0% 0% 1% 1% 0% 1% Namibia Brew private
Beer Guinness 0% 0% 0% 8% 0% -8% 4% 0% St. Jam (Diageo) DGE LN
Spirits Klipdrift 25% 23% -2% 33% 23% -10% 29% 23% Klipdrift private
Spirits Johnnie Walk 7% 3% -4% 5% 24% 19% 6% 14% Diageo DGE LN
Spirits Jack Daniels 10% 1% -9% 24% 22% -2% 17% 12% Brown-Forman BF/B US
Spirits Smirnoff 22% 14% -8% 20% 9% -11% 21% 12% Diageo DGE LN
Spirits J&B 13% 4% -9% 28% 18% -10% 21% 11% Diageo DGE LN
Spirits Hennessy 9% 2% -7% 0% 15% 15% 5% 9% LVMH MC FP
Spirits Gordon's Lon 15% 12% -3% 35% 2% -33% 25% 7% Diageo DGE LN
Spirits Hennessy V.S 0% 0% 0% 0% 10% 10% 0% 5% Jas Hennessy private
Spirits Chivas Regal 0% 2% 2% 0% 8% 8% 0% 5% Pernod Ricard RI FP
Spirits CM Black Lbl 7% 9% 2% 0% 0% 0% 4% 5% Seagram (PR) RI FP
Spirits Captain Morg 0% 2% 2% 2% 2% 0% 1% 2% Diageo DGE LN
Spirits Old Buck 0% 2% 2% 0% 2% 2% 0% 2% Henry Tayler & Rie private
Spirits Jgermeister 0% 0% 0% 17% 4% -13% 9% 2% Mast-Jgermeis private
Spirits Gordons 11% 2% -9% 0% 2% 2% 6% 2% Diageo DGE LN
Spirits Bacardi 9% 0% -9% 17% 2% -15% 13% 1% Bacardi Limited BACDA US
Spirits Jim Beam 2% 0% -2% 0% 2% 2% 1% 1% Beam BEAM US
Spirits Nemiroff 0% 0% 0% 0% 2% 2% 0% 1% Nemiroff private
Spirits Ballantine'S 0% 0% 0% 0% 2% 2% 0% 1% George Ballant private
Spirits 100 Pipers 7% 0% -7% 0% 0% 0% 4% 0% Seagram (PR) RI FP
Spirits Campari 2% 0% -2% 0% 0% 0% 1% 0% Campari Group CPR IM
Spirits Malibuu 0% 0% 0% 17% 0% -17% 9% 0% Pernod Ricard RI FP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 188
% penetration at lower
income
% penetration at
higher income
average %
penetration
Sector Brand 2012 2013
1-year
growth
2012 2013
1-year
growth
2012 2013 Parent Company Listed/ Private
Bottled Water BonAqua 68% 63% -5% 53% 49% -4% 61% 56% Coca-Cola KO US
Bottled Water Aqualle 47% 22% -25% 46% 35% -11% 47% 29% South African Bre Delisted
Bottled Water Aqua 13% 11% -2% 20% 21% 1% 17% 16% Coca-Cola KO US
Bottled Water Eau Valpre 2% 5% 3% 27% 19% -8% 15% 12% Coca-Cola KO US
Bottled Water Nestle Pure lf 1% 7% 6% 21% 15% -6% 11% 11% Nestl NESN VX
Bottled Water Aquartz 6% 4% -2% 8% 7% -1% 7% 6% Clover group private
Bottled Water Aquabella 3% 6% 3% 9% 4% -5% 6% 5% AquaBella Orga private
Bottled Water Ceres 13% 4% -9% 13% 6% -7% 13% 5% Ceres CERE US
Bottled Water Aqua blue 6% 4% -2% 0% 3% 3% 3% 4% Asahi Breweries 2502 JP
Bottled Water Aquafina 1% 5% 4% 4% 2% -2% 3% 4% PepsiCo PEP US
Bottled Water Caledon 7% 6% -1% 15% 1% -14% 11% 4% Blue Glass Water private
Bottled Water NAYA 0% 4% 4% 0% 1% 1% 0% 3% Danone BN FP
Bottled Water Valvita 6% 1% -5% 5% 4% -1% 6% 3% Nestl NESN VX
Bottled Water SPA 0% 1% 1% 0% 2% 2% 0% 2% Spadel Group private
Bottled Water Checkers ch 7% 0% -7% 3% 2% -1% 5% 1% Shoprite SHP SJ
Bottled Water Buxton 0% 1% 1% 0% 1% 1% 0% 1% Nestl NESN VX
Bottled Water Vittel 0% 0% 0% 0% 1% 1% 0% 1% Nestl NESN VX
Bottled Water Dasani 0% 0% 0% 0% 1% 1% 0% 1% Coca-Cola KO US
Bottled Water Choice 6% 0% -6% 5% 0% -5% 6% 0% Cott Beverages private
Autos Toyota 14% 41% 27% 24% 19% -5% 19% 30% Toyota Motor 7203 JP
Autos Volkswagen 3% 25% 22% 16% 13% -3% 10% 19% Volkswagen VOW3 GR
Autos Nissan 0% 21% 21% 2% 3% 1% 1% 12% Nissan Motor 7201 JP
Autos BMW 6% 2% -4% 6% 13% 7% 6% 8% BMW BMW GR
Autos Ford 3% 6% 3% 5% 7% 2% 4% 7% Ford Motor F US
Autos Hyundai 3% 0% -3% 9% 9% 0% 6% 5% Hyundai Motor 005380 KS
Autos Opel 9% 0% -9% 6% 7% 1% 8% 4% General Motors GM US
Autos Merc-Benz 3% 0% -3% 6% 7% 1% 5% 4% Daimler AG DAI GR
Autos Mazda 9% 2% -7% 5% 4% -1% 7% 3% Mazda Motor 7261 JP
Autos Audi 5% 0% -5% 2% 3% 1% 4% 2% Audi(Volkswagen) VOW3 GR
Autos Kia 3% 2% -1% 2% 1% -1% 3% 2% Kia Motors 000270 KS
Autos Citroen 0% 0% 0% 0% 3% 3% 0% 2% PSA Peugeot Citr UG FP
Autos Chevrolet 0% 0% 0% 0% 2% 2% 0% 1% General Motors GM US
Autos TATA 0% 0% 0% 1% 1% 0% 1% 1% Tata Motors TTMT IN
Autos Chrysler 0% 0% 0% 1% 1% 0% 1% 1% Chrysler Group private
Autos Peugeot 3% 0% -3% 1% 1% 0% 2% 1% PSA Peugeot Citr UG FP
Autos Volvo 0% 0% 0% 0% 1% 1% 0% 1% AB Volvo VOLVB SS
Autos Ssangyong 0% 0% 0% 0% 1% 1% 0% 1% SsangYong Motor 003620 KS
Autos Fiat 3% 0% -3% 0% 0% 0% 2% 0% Fiat S.p.A F IM
Autos Subaru 0% 0% 0% 0% 0% 0% 0% 0% Fuji Heavy Ind 7270 JP
Autos Mitsubishi 0% 0% 0% 1% 0% -1% 1% 0% Mitsubishi Motor 7211 JP
Autos Renault 6% 0% -6% 1% 0% -1% 4% 0% Renault S.A. RNO FP
Autos Seat 0% 0% 0% 1% 0% -1% 1% 0% SEAT(Volkswagen) VOW3 GR
Cosmetics Nivea 44% 11% -33% 53% 42% -11% 49% 27% Beiersdorf BEI GR
Cosmetics Ponds 51% 32% -19% 32% 8% -24% 42% 20% Unilever ULVR LN
Cosmetics Lux 43% 17% -26% 43% 22% -21% 43% 20% Unilever ULVR LN
Cosmetics Dove 38% 13% -25% 35% 24% -11% 37% 19% Unilever ULVR LN
Cosmetics Johnson & J 24% 12% -12% 38% 18% -20% 31% 15% Johnson & Johns JNJ US
Cosmetics Avon 38% 9% -29% 37% 17% -20% 38% 13% Avon Products AVP US
Cosmetics Revlon 22% 9% -13% 22% 16% -6% 22% 13% Revlon REV US
Cosmetics Clinique 12% 3% -9% 12% 13% 1% 12% 8% Clinique Lab(Est) NYSE EL
Cosmetics Yardley 7% 4% -3% 12% 9% -3% 10% 7% Yardley private
Cosmetics Olay 3% 3% 0% 12% 9% -3% 8% 6% Procter & Gamble PG US
Cosmetics Lemon Lite 0% 7% 7% 0% 2% 2% 0% 5% Tiger Brands Ltd TBS SJ
Cosmetics Gentle Magic 0% 7% 7% 0% 1% 1% 0% 4% Dumarc CC private
Cosmetics LOreal 5% 0% -5% 6% 8% 2% 6% 4% L'Oral OR FP
Cosmetics Body Shop 0% 2% 2% 0% 5% 5% 0% 4% The Body Shop In BOS LN
Cosmetics Este Lauder 2% 0% -2% 11% 6% -5% 7% 3% Este Laudermp EL US
Cosmetics Mitchum 11% 3% -8% 13% 3% -10% 12% 3% Revlon REV US
Cosmetics Avroy Shlain 4% 2% -2% 3% 3% 0% 4% 3% Avroy Shlainsmet private
Cosmetics Neutrogena 6% 0% -6% 6% 4% -2% 6% 2% Johnson & Johns JNJ US
Cosmetics Garnier 9% 0% -9% 12% 3% -9% 11% 2% L'Oral OR FP
Cosmetics Maybelline 3% 0% -3% 0% 3% 3% 2% 2% L'Oral OR FP
Cosmetics Clarins 3% 0% -3% 10% 2% -8% 7% 1% Clarins Group private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 189
% penetration at lower
income
% penetration at
higher income
average %
penetration
Sector Brand 2012 2013
1-year
growth
2012 2013
1-year
growth
2012 2013 Parent Company Listed/ Private
Cosmetics Rimmel 0% 0% 0% 5% 1% -4% 3% 1% Coty, Inc. COTY US
Cosmetics Amway 0% 0% 0% 0% 1% 1% 0% 1% Amway (Alticor) private
Cosmetics Glamour 0% 0% 0% 0% 1% 1% 0% 1% Japan Tobacco In 2914 JP
Cosmetics Biotherm 0% 0% 0% 0% 1% 1% 0% 1% Biotherm (L'Oral) OR FP
Cosmetics Max Factor 0% 0% 0% 0% 1% 1% 0% 1% Procter & Gamble PG US
Cosmetics Iman 0% 0% 0% 0% 0% 0% 0% 0% Iman cosmetics private
Cosmetics Almay 2% 0% -2% 3% 0% -3% 3% 0% Almay private
Cosmetics Black Opal 0% 0% 0% 3% 0% -3% 2% 0% Black Opal cosm private
Cosmetics Covergirl 2% 0% -2% 5% 0% -5% 4% 0% Procter & Gamble PG US
Cosmetics Lancme 0% 0% 0% 0% 0% 0% 0% 0% Lancme Paris private
Sportswear Nike 46% 58% 12% 50% 57% 7% 48% 58% Nike, Inc. NKE US
Sportswear Adidas 42% 48% 6% 57% 50% -7% 50% 49% Adidas ADS GR
Sportswear Reebok 5% 23% 18% 11% 20% 9% 8% 22% Reebok (Adidas) ADS GR
Sportswear Puma 17% 14% -3% 21% 25% 4% 19% 20% Puma SE PUM GR
Sportswear Billabong 7% 15% 8% 10% 9% -1% 9% 12% Billabong Intl BBG AU
Sportswear Hi-Tec 10% 6% -4% 7% 11% 4% 9% 9% Hi-Tec Sports USA private
Sportswear Converse 12% 7% -5% 8% 9% 1% 10% 8% Nike, Inc. NKE US
Sportswear New balance 0% 2% 2% 8% 8% 0% 4% 5% New balance private
Sportswear Timberland 4% 1% -3% 2% 9% 7% 3% 5% Timberland (VF) VFC US
Sportswear Asics 5% 0% -5% 11% 7% -4% 8% 4% ASICS 7936 JP
Sportswear Fila 6% 2% -4% 10% 4% -6% 8% 3% Fila, Ltd. private
Sportswear Kappa 5% 2% -3% 9% 3% -6% 7% 3% Kappa private
Sportswear Speedo 3% 0% -3% 1% 4% 3% 2% 2% Speedo(Pentland) private
Sportswear Diadora 13% 0% -13% 0% 3% 3% 7% 2% Diadora private
Sportswear Saucony 4% 0% -4% 5% 3% -2% 5% 2% Saucony SCNYB US
Sportswear Canterburry 4% 0% -4% 0% 2% 2% 2% 1% Canterbury private
Sportswear Mizuno 8% 0% -8% 1% 2% 1% 5% 1% Mizuno 8022 JP
Sportswear Umbro 5% 1% -4% 6% 2% -4% 6% 2% Umbro (Iconix) ICON US
Sportswear Bondiblu 4% 0% -4% 10% 2% -8% 7% 1% BONDIBLU private
Sportswear K-Swiss 0% 0% 0% 0% 1% 1% 0% 1% K-Swiss(E-Land) private
Sportswear Le Coq Sportif 1% 0% -1% 1% 1% 0% 1% 1% Leq Sportif private
Sportswear Champion 4% 0% -4% 1% 1% 0% 3% 1% HanesBrands Inc. HBI US
Sportswear Beach religio 3% 0% -3% 0% 0% 0% 2% 0% Beach religion private
Sportswear Columbia 6% 0% -6% 0% 0% 0% 3% 0% Brown Shoe BWS US
Sportswear Fred Perry 1% 0% -1% 1% 0% -1% 1% 0% Fred Perry private
Handsets Nokia 49% 53% 4% 30% 29% -1% 40% 41% Nokia NOK1V FH
Handsets Samsung 21% 26% 5% 21% 22% 1% 21% 24% Samsung Electron 005930 KS
Handsets Blackberry 10% 7% -3% 43% 39% -4% 27% 23% BlackBerry BBRY US
Handsets Apple 0% 0% 0% 2% 6% 4% 1% 3% Apple AAPL US
Handsets Vodafone 4% 4% 0% 1% 1% 0% 3% 3% Vodafone Group VOD LN
Handsets LG 5% 3% -2% 1% 0% -1% 3% 2% LG Electronics 066570 KS
Handsets Telekom 0% 2% 2% 0% 0% 0% 0% 1% Deutsche Telek DTE GR
Handsets Sony Ericsson 2% 0% -2% 0% 2% 2% 1% 1% Sony Mobile Com 6758 JP
Handsets ZTE 0% 1% 1% 0% 0% 0% 0% 1% ZTE Corporation 763 HK
Handsets HTC 0% 0% 0% 0% 1% 1% 0% 1% HTC Corporation 2498 TT
Handsets Alcatel 1% 0% -1% 0% 0% 0% 1% 0% Alcatel-Lucent ALU FP
Handsets Motorola 0% 1% 1% 0% 0% 0% 0% 1% Motorola, Inc. MSI:US
Handsets Huawei 0% 0% 0% 0% 0% 0% 0% 0% Huawei Tech private
TV Samsung 26% 22% -4% 22% 38% 16% 24% 30% Samsung Electron 005930 KS
TV LG 29% 31% 2% 26% 24% -2% 28% 28% LG Electronics 066570 KS
TV Sony 25% 5% -20% 38% 26% -12% 32% 16% Sony Corporation 6758 JP
TV JVC 0% 18% 18% 0% 0% 0% 0% 9% Victor of Japan Delisted
TV Panasonic 0% 17% 17% 4% 0% -4% 2% 9% Panasonic 6752 JP
TV Pioneer 0% 0% 0% 0% 5% 5% 0% 3% Pioneer 6773 JP
TV Hisense 2% 0% -2% 2% 3% 1% 2% 2% Hisense 600060 CH
TV Telefunken 14% 2% -12% 6% 0% -6% 10% 1% Siemens & AEG JV
TV Toshiba 0% 1% 1% 0% 0% 0% 0% 1% Toshiba 6502 JP
Computers Apple 12% 38% 26% 22% 27% 5% 17% 33% Apple AAPL US
Computers Samsung 20% 21% 1% 20% 28% 8% 20% 25% Samsung Electron 005930 KS
Computers Sony 18% 21% 3% 13% 2% -11% 16% 12% Sony Corporation 6758 JP
Computers LG 0% 13% 13% 0% 4% 4% 0% 9% LG Electronics 066570 KS
Computers HP 5% 0% -5% 8% 16% 8% 7% 8% HP HPQ US
Computers DELL 18% 0% -18% 14% 13% -1% 16% 7% Dell private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 190
% penetration at lower
income
% penetration at
higher income
average %
penetration
Sector Brand 2012 2013
1-year
growth
2012 2013
1-year
growth
2012 2013 Parent Company Listed/ Private
Computers Acer 9% 4% -5% 7% 6% -1% 8% 5% Acer Inc. 2353 TT
Computers Philips 2% 0% -2% 7% 1% -6% 5% 1% Philips PHIA NA
Computers Compaq 0% 0% 0% 2% 0% -2% 1% 0% HP HPQ US
Computers IBM 3% 0% -3% 0% 0% 0% 2% 0% IBM IBM US
Computers Toshiba 1% 0% -1% 2% 0% -2% 2% 0% Toshiba 6502 JP
Fashion Levi's 0% 28% 28% 0% 28% 28% 0% 28% Levi Strauss private
Fashion Truworths 0% 7% 7% 0% 36% 36% 0% 22% Truworths TRU SJ
Fashion Guess 22% 10% -12% 24% 26% 2% 23% 18% Guess, Inc. GES US
Fashion Foschini 0% 11% 11% 0% 16% 16% 0% 14% Foschini Group TFG SJ
Fashion Louis Vuitton 8% 18% 10% 0% 7% 7% 4% 13% LVMH MC FP
Fashion Markham 0% 9% 9% 0% 13% 13% 0% 11% Markham private
Fashion Lacoste 32% 10% -22% 14% 12% -2% 23% 11% Lacoste private
Fashion Gucci 15% 12% -3% 9% 8% -1% 12% 10% Gucci Group GUCG US
Fashion Pierre Cardin 4% 13% 9% 3% 7% 4% 4% 10% Pierre Cardin private
Fashion Diesel 14% 3% -11% 4% 17% 13% 9% 10% Diesel S.p.A private
Fashion Versace 5% 17% 12% 4% 1% -3% 5% 9% Gianni Versace GIAN IM
Fashion Daniel Hech 0% 3% 3% 0% 13% 13% 0% 8% Daniel Hechter private
Fashion Kurt Gieger 2% 7% 5% 9% 8% -1% 6% 8% Kurt Geiger private
Fashion Dunhill 3% 12% 9% 0% 2% 2% 2% 7% BAT BATS LN
Fashion Polo Ralph La 3% 1% -2% 8% 11% 3% 6% 6% Ralph Lauren RL US
Fashion Total Sports 0% 3% 3% 0% 9% 9% 0% 6% Total Sports private
Fashion Dolce & Gab 6% 1% -5% 0% 9% 9% 3% 5% Dolce & Gabbana private
Fashion Prada 5% 6% 1% 2% 3% 1% 4% 5% Prada S.p.A. 1913 HK
Fashion Calvin Klein 5% 1% -4% 22% 6% -16% 14% 4% Phillips-Van Heus PVH US
Fashion Hugo Boss 10% 1% -9% 4% 6% 2% 7% 4% Hugo Boss AG BOSS GR
Fashion DKNY 0% 0% 0% 11% 6% -5% 6% 3% LVMH MC FP
Fashion Escada 0% 6% 6% 0% 0% 0% 0% 3% Escada ESC GR
Fashion Roxy 4% 1% -3% 8% 5% -3% 6% 3% Quiksilver ZQK US
Fashion Tommy Hilfig 6% 1% -5% 0% 5% 5% 3% 3% Phillips-Van Heus PVH US
Fashion Mango 1% 1% 0% 2% 3% 1% 2% 2% Punto Fa, S.L. private
Fashion ZARA 0% 0% 0% 0% 4% 4% 0% 2% Diseo T (Inditex) ITX SM
Fashion Country Road 0% 0% 0% 0% 3% 3% 0% 2% Country Road CTY AU
Fashion YDE 0% 0% 0% 0% 3% 3% 0% 2% Young Design Emp private
Fashion Armani 2% 0% -2% 0% 2% 2% 1% 1% Giorgio Armani private
Fashion Amer Swiss 0% 0% 0% 0% 2% 2% 0% 1% American Swiss private
Fashion BondiBlu 0% 0% 0% 0% 2% 2% 0% 1% BONDIBLU private
Fashion Burberry 4% 0% -4% 0% 2% 2% 2% 1% Burberry Group BRBY LN
Fashion Goldlion 2% 0% -2% 0% 2% 2% 1% 1% Goldlion Holding 533 HK
Fashion Tommy Lee 0% 1% 1% 0% 1% 1% 0% 1% Unit clothing private
Fashion RE 0% 0% 0% 0% 2% 2% 0% 1% {r}evolution appr private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 191
South Africa: Demographics
Figure 558: A6. Could you please tell me your age? Figure 559: N2. What is your total after tax monthly income?
Note: Sample size: 1,500 respondents across 6 geographical regions
Figure 560: Urban / Rural split Figure 561: Male / Female split
Figure 562: A9. How many people live in your household?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer not
to answer
D.K
1 7 5 17 12 4 6 6 4 3 2 3 5 21
2 14 14 17 18 18 17 11 8 20 5 15 5 5
3 18 18 17 19 15 16 19 15 23 26 24 23 21
4 22 14 14 11 21 21 27 28 26 21 35 29 23
5 or more 39 50 34 40 42 40 37 44 28 47 24 39 31
Mean 3.72 3.91 3.31 3.50 3.80 3.73 3.80 4.00 3.55 4.05 3.63 3.92 3.38
Figure 563: A15. In your opinion is now a good time to make a major purchase?
32
41
17
10
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%
o
f
r
e
s
p
o
n
d
e
n
t
s
1
2
17
15
25
13
8
5
3
5
0
5
10
15
20
25
30
<
R
5
0
0
(
2
5
0
)
R
5
0
0
-
R
9
9
9
(
7
5
0
)
R
1
0
0
0
-
R
2
9
9
9
(
2
0
0
0
)
R
3
0
0
0
-
R
4
9
9
9
(
4
0
0
0
)
R
5
0
0
0
-
R
9
9
9
9
(
7
5
0
0
)
R
1
0
0
0
0
-
R
1
4
9
9
9
(
1
2
5
0
0
)
R
1
5
0
0
0
-
R
1
9
9
9
9
(
1
7
5
0
0
)
R
2
0
0
0
0
-
R
2
4
9
9
9
(
2
2
5
0
0
)
R
2
5
0
0
0
-
R
2
9
9
9
9
(
2
7
5
0
0
)
R
3
0
0
0
0
o
r
m
o
r
e
(
3
5
0
0
0
)
%
o
f
r
e
s
p
o
n
d
e
n
t
s
30
70
0
20
40
60
80
100
Rural Urban
%
o
f
r
e
s
p
o
n
d
e
n
t
s
50 50
0
10
20
30
40
50
60
Male Female
%
o
f
r
e
s
p
o
n
d
e
n
t
s
5 6 7
12
28 24
27
32
27 28
38
42
41
45
34 38
36
35
40
35
38
40 32
31 29 29
24
19
15
0%
20%
40%
60%
80%
100%
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R 14
999
R 15 000 - R 19
999
R 20 000 - R 24
999
R 25 000 - R 29
999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Excellent time Good time Not such a good time A bad time
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 192
Figure 564: A15 (b) In your opinion is now a good time to make a major purchase? Percentage of respondents who are
positive minus percentage who are negative.
Figure 565: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same?
Figure 566: A16 (b) Do you think the state of your own finances over the next 6 months will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative.
Source: Credit Suisse emerging markets consumer survey.
NB: Income brackets based on average monthly household income.
-30
-35
-30
-18 -18 -18
-13
-3
6
-60
-40
-20
0
20
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R 14
999
R 15 000 - R 19
999
R 20 000 - R 24
999
R 25 000 - R 29
999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
27
7
16
30
36
39 37
42
56
48
45
55
54
48
41
44
46 36
37
41
0%
20%
40%
60%
80%
100%
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R 14
999
R 15 000 - R 19
999
R 20 000 - R 24
999
R 25 000 - R 29
999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Better About the same Worse
0
-31
-13
8
13
22
19 20
49
37
-40
-20
0
20
40
60
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R 14
999
R 15 000 - R 19
999
R 20 000 - R 24
999
R 25 000 - R 29
999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 193
South Africa: Income and Other
Figure 567: N1. What savings or investment channels, if any, does your household use to save money?
% of respondents (by
income bracket)
Total Up to R
500
R 500
to 999
R 1000 to
2999
R 3000 to
4999
R 5000 to
9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or
more
Would
prefer not
to answer
D.K
Bank account 40 22 17 31 44 46 47 40 40 34 33 32 42
Life insurance 17 4 0 8 10 15 18 20 26 26 27 20 11
Stock market 1 0 0 0 1 1 0 1 1 3 4 3 0
Cash 13 4 10 10 15 15 15 16 11 10 11 11 4
Mutual Fund 3 0 0 0 0 1 3 4 4 5 7 4 0
Treasury Bond 0 0 0 0 0 0 0 1 0 1 0 1 0
Property 7 0 3 2 3 5 7 10 11 16 15 9 2
No extra money for saving 19 70 69 48 27 15 8 7 8 5 2 21 40
Base : Unwtd 1,500 22 29 248 227 373 190 123 69 43 75 62 39
Figure 568: N3. To what extent has your household income changed in the last 12 months?
Declined more than 20% 8 14 28 11 10 6 4 6 4 5 1 6 15
-10% to -20% 8 9 3 9 10 8 8 9 10 2 9 2 8
-10% to flat 10 5 0 14 11 13 11 8 6 7 7 6 3
Unchanged 49 45 62 56 52 48 46 40 46 35 43 60 51
Flat to +10% 13 9 0 6 13 16 14 15 16 23 15 15 8
+10 to +20% 9 0 7 1 4 7 14 17 17 23 15 6 8
+20 to +30% 2 0 0 0 0 2 2 5 0 5 9 3 0
30%+ 0 5 0 0 0 0 1 1 0 0 1 0 0
Base : Unwtd 1,500 22 29 248 227 373 190 123 69 43 75 62 39
Figure 569: N4. In what way do you expect your household income to change in the next 12 months?
Declined more than 20% 5 9 7 7 7 4 2 5 3 2 5 3 5
-10% to -20% 6 5 14 7 8 6 8 4 3 9 3 3 5
-10% to flat 8 5 3 6 6 9 13 11 7 0 7 8 0
Unchanged 38 41 48 52 40 35 30 33 35 16 27 50 44
Flat to +10% 20 14 14 13 27 24 21 13 16 21 17 19 21
+10 to +20% 14 9 3 10 7 15 15 22 25 33 19 15 15
+20 to +30% 5 0 3 1 3 5 10 8 7 12 15 0 3
30%+ 3 5 0 2 1 3 2 4 4 7 8 0 3
Base : Unwtd 1,500 22 29 248 227 373 190 123 69 43 75 62 39
Figure 570: N5. What proportion of your spending is done via credit cards?
0-5% 8 11 2 7 10 8 5 12 4 21 12 7 6
6-10% 8 6 0 6 6 5 14 9 18 14 13 10 7
11-15% 6 3 2 3 5 6 12 15 4 0 8 7 1
16-20% 4 9 10 3 3 3 8 6 7 7 2 4 2
21-25% 1 0 0 2 2 1 2 3 0 0 6 1 0
More than 25% 2 3 0 0 0 1 2 0 0 14 12 4 0
I have no credit card 66 66 81 78 67 71 49 55 64 43 46 60 74
Mean % exp on card 11.13 11.09 14.58 9.9 9.16 10.64 11.93 10.43 9.89 12.56 14.31 12.03 7.94
Base : Unwtd 1500 35 42 215 124 206 65 33 28 14 52 483 203
Figure 571: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 54 25 50 66 58 58 44 55 60 43 47 56 41
Staying the same 32 50 25 17 32 33 31 33 14 43 41 24 59
Decreasing 14 25 25 17 10 10 25 11 25 15 12 20 0
Base : Unwtd 481 4 4 47 50 116 64 54 28 21 51 25 17
Figure 572: N10. How effective is your government at solving problems that relate to you?
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 194
Very effective 13 23 14 10 10 13 15 18 14 19 16 3 3
Quite effective 24 18 21 29 26 27 22 23 14 19 16 13 15
Not very effective 28 18 28 28 32 29 23 24 38 19 31 29 33
Not at all effective 34 41 31 29 30 29 38 33 33 44 37 55 49
Base : Unwtd 1,500 22 29 248 227 373 190 123 69 43 75 62 39
Figure 573: N11. Do you think that more economic growth will lead to a changed political system?
Yes 68 59 55 63 72 69 64 72 79 77 73 50 67
No 29 36 35 32 24 27 32 26 22 21 27 45 31
Base : Unwtd 1,500 22 29 248 227 373 190 123 69 43 75 62 39
Figure 574: N12. What do you feel is the biggest risk to your country?
Political risk 32 28 36 32 29 33 31 34 30 33 33 37 35
Military risk 5 7 2 5 4 4 6 5 7 6 3 5 4
Social risk 16 12 12 15 17 17 19 16 18 22 14 8 17
Economic risk 31 28 32 33 32 32 28 30 28 24 34 33 29
Domestic instability risk 16 26 18 16 18 15 16 16 16 15 16 17 16
Base : Unwtd 1500 22 29 248 227 373 190 123 69 43 75 62 39
Figure 575: N13. Do you feel that buying domestic brands supports your nation?
Yes 81 68 72 79 85 80 78 85 86 86 87 81 87
No 16 23 24 17 12 18 17 15 14 14 13 16 13
Base : Unwtd 1,500 22 29 248 227 373 190 123 69 43 75 62 39
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 195
South Africa: Automobiles
Figure 576: B1. Does your household currently own a car that is driven for personal use?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Yes 39 9 7 7 10 33 53 75 87 85 99 57 38
No 61 91 93 93 90 67 47 25 13 15 1 43 62
Figure 577: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 5 5 0 2 1 4 3 7 7 20 16 3 13
No 95 95 100 98 99 96 97 93 93 80 84 97 87
Figure 578: B3. How many cars do you own in your household?
1 61 50 100 94 78 79 72 64 47 44 22 35 80
2 30 0 0 6 17 17 26 26 42 41 54 44 13
3 or more 9 50 0 0 4 4 2 10 10 15 24 21 7
Figure 579: B7. How did you finance it?
All Cash 46 0 50 76 74 58 47 40 42 35 25 47 40
Cash + Credit 30 0 0 24 22 22 24 38 34 35 44 32 20
All Credit 21 100 0 0 0 17 25 21 24 29 28 21 7
D.K. 3 0 50 0 4 3 5 1 0 0 3 0 33
Base : Unwtd 572 2 2 17 23 121 101 92 59 34 72 34 15
Figure 580: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
5
0
1 1
5 5
11
13
15
10
0 0
4
9
12
11
10
13
15
11
9
17
15
19
23 23
24
22
28
15
9
14
16
13
12
18
17
18
23
22
73
59 59
54
43
38
37
34
18
41
0
10
20
30
40
50
60
70
80
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Income Bracket
Definitely will Probably will Not sure Probably wont Definitely wont
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 196
Figure 581: B4. What brand is the car your household last purchased?
% of respondents
(by income bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Local 0 0 0 0 0 1 0 1 0 0 0 0 0
Foreign 99 100 100 100 96 99 100 99 98 100 100 100 93
Toyota
24 50 50 24 26 33 20 27 17 18 21 12 20
Volkswagen
17 0 50 24 22 19 22 15 17 12 10 15 27
Base : Unwtd 572 2 2 17 23 121 101 92 59 34 72 34 15
Figure 582: B16. How do you plan to finance the upcoming car purchase?
All Cash 30 0 0 31 22 34 33 24 28 42 33 29 20
Cash + Credit 42 100 0 38 43 40 37 60 50 33 33 14 40
All Credit 26 0 0 31 35 25 30 12 22 25 33 43 20
D.K. 2 0 0 0 0 2 0 4 0 0 0 14 20
Base : Unwtd 214 1 0 13 23 65 30 25 18 12 15 7 5
Figure 583: B17. How much do you plan to spend on the car you or your household is planning to purchase ?
Below R 100000 43 100 0 77 70 46 37 36 22 17 13 43 60
R 109000 to 119000 20 0 0 8 17 17 27 16 28 42 20 0 20
R 120000 to 149000 17 0 0 8 4 23 23 12 17 25 20 14 0
R 150000 to 199000 9 0 0 8 9 5 10 28 11 0 13 0 0
R 200000 or more 9 0 0 0 0 5 3 8 17 17 33 43 0
Base : Unwtd 214 1 0 13 23 65 30 25 18 12 15 7 5
Figure 584: B15. Which car brand are you most likely purchase?
Local 1 0 0 0 0 0 0 4 0 8 0 0 0
Foreign 98 100 0 100 100 99 94 96 95 92 100 100 100
Toyota
27 100 0 25 58 29 20 28 14 8 0 22 80
Volkswagen
20 0 0 25 19 21 14 28 18 23 24 22 0
BMW
5 0 0 0 4 3 11 8 14 0 6 0 0
Base : Unwtd 214 1 0 13 23 65 30 25 18 12 15 7 5
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 197
South Africa: Food & Beverage
Figure 585: C1. Have you purchased any of these products in the last 3 months?
% of respondents (by
income bracket)
Total Up to
R 500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer not
to answer
D.K
Carbonated Drinks: Yes 92 77 83 91 89 95 94 95 97 90 90 92 89
Carbonated Drinks: No 8 23 17 9 11 5 6 5 3 10 10 8 11
Carbonated Drinks: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Beer: Yes 39 41 31 40 34 37 35 41 44 29 54 50 50
Beer: No 61 59 69 60 66 63 65 59 56 71 46 50 50
Beer: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Bottled Water: Yes 44 36 34 19 35 46 50 62 58 78 73 53 39
Bottled Water: No 56 64 66 81 65 54 50 38 42 22 27 47 61
Bottled Water: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Spirits: Yes 17 18 3 14 15 15 13 21 21 24 25 23 26
Spirits: No 83 82 97 86 85 85 87 79 79 76 75 77 74
Spirits: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Dairy: Yes 95 77 90 90 94 95 97 98 98 98 100 100 92
Dairy: No 5 23 10 10 6 5 3 2 2 2 0 0 8
Dairy: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Figure 586: C2. Which brand of drinks have you purchased in the last 3 months?
Carbonated - Foreign
62 59 63 61 60 63 63 60 58 59 65 72 66
Coca-Cola
26 24 24 28 27 27 26 23 25 22 22 35 35
Sprite
13 8 16 14 13 13 12 12 12 11 12 14 9
Carbonated - Local
38 41 37 39 40 37 37 40 42 41 35 28 34
Stoney 10 16 13 11 10 10 10 7 11 8 8 4 8
Sparletta 7 6 3 5 7 8 8 7 6 7 7 7 9
Carbonated - Base 1,337 17 24 220 197 336 174 115 64 37 64 55 34
Beer - Foreign 27 9 25 25 22 30 30 30 24 31 37 21 36
Heineken 9 0 0 8 6 8 12 11 16 19 9 4 20
Beer - Local 73 91 75 75 78 70 70 70 76 69 63 79 64
Carling Black Label 18 55 42 25 23 16 11 13 6 6 15 15 20
Hansa Pilsener 14 9 17 16 18 13 15 14 6 19 2 21 8
Castle Lager 14 0 8 11 14 13 15 20 14 0 13 13 24
Beer Base 561 9 9 96 75 130 64 50 29 12 38 30 19
Bottled Water - Foreign 40 40 47 51 40 40 40 44 36 36 33 39 35
Bonaqua 29 25 41 38 32 29 31 30 22 24 22 24 30
Bottled Water - Local 60 60 53 49 59 60 59 56 64 64 67 61 60
Aqualle 20 10 12 15 26 24 19 17 15 14 20 18 40
Bottled Water - Base 1,185 20 17 65 131 302 172 140 74 72 123 49 20
Spirits - Foreign 58 0 0 50 60 66 49 55 54 77 48 65 60
Smirnoff 12 0 0 23 16 12 5 9 0 5 12 10 10
Spirits - Local 42 100 100 50 40 32 51 45 46 23 52 35 40
Klipdrift 15 40 0 10 21 14 14 20 21 5 16 10 30
Spirits - Base 242 4 1 34 33 54 24 26 14 10 18 14 10
Dairy - Foreign 30 29 31 22 27 28 31 34 36 38 46 32 25
Danone 9 5 10 7 9 9 10 8 9 9 10 8 10
Dairy - Local 70 71 69 78 73 72 69 66 64 62 54 68 71
Clover 19 16 18 19 19 19 20 19 22 18 15 22 24
Rama 13 8 13 17 14 14 13 12 13 9 6 8 10
Dairy - Base 1,375 17 26 217 208 337 180 119 65 40 71 60 35
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 198
Figure 587: C3. Do you expect to spend more on any of these products in the next 12 months?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Carbonated Drinks:
Yes
55 68 28 46 58 59 60 60 55 56 42 48 45
Carbonated Drinks:
No
45 32 72 54 42 41 40 40 45 44 58 52 55
Base : Unwtd 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Beer: Yes 25 27 28 24 26 27 23 26 30 24 14 27 26
Beer: No 75 73 72 76 74 73 77 74 70 76 86 73 74
Beer: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Bottled Water: Yes 32 27 10 17 29 35 38 42 39 54 35 30 32
Bottled Water: No 68 73 90 83 71 65 62 58 61 46 65 70 68
Bottled Water: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Spirits: Yes 15 23 3 14 16 15 15 18 20 15 15 8 13
Spirits: No 85 77 97 86 84 85 85 82 80 85 85 92 87
Spirits: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Dairy: Yes 64 68 48 57 68 68 67 68 67 73 45 57 50
Dairy: No 36 32 52 43 32 32 33 32 33 27 55 43 50
Dairy: Base 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Figure 588: C4. What % of your diet is made up of meat?
0% 2 5 0 3 1 2 3 5 3 2 1 0 0
0-5% 20 27 24 33 22 25 14 9 9 12 6 13 18
6-15% 32 36 48 34 36 32 35 42 17 24 17 28 24
16-25% 24 5 14 14 26 23 26 23 41 34 38 22 18
More than 25% 19 27 14 13 15 16 20 18 29 27 37 30 29
Figure 589: C6. What level of inflation have you seen over the past 12 months on basic food and drink?
Below 1% 2 0 0 1 5 2 1 2 2 0 3 0 0
1-3% 10 14 17 16 10 9 5 11 12 7 8 8 16
3-5% 24 27 28 23 24 25 29 25 20 29 18 20 29
5-7% 25 14 24 21 29 28 28 16 23 22 27 20 26
7-10% 16 23 17 14 17 17 12 21 18 20 14 20 8
Above 10% 14 9 3 11 12 11 18 18 23 15 25 25 11
Havent noticed any 5 5 7 8 3 5 3 7 3 7 4 3 8
D.K. 3 9 3 6 2 3 4 2 0 0 0 3 3
Base: Unwtd 1,450 22 29 241 221 355 185 121 66 41 71 60 38
Figure 590: C7. How sensitive are you to rising food and drink prices generally?
Very sensitive 68 68 69 62 75 68 70 64 65 76 69 55 68
Somewhat sensitive 26 23 24 29 23 27 26 25 29 17 24 38 21
Somewhat not
sensitive
3 9 7 5 1 3 3 6 3 2 4 3 5
Not at all sensitive 3 0 0 5 1 2 1 5 3 5 3 3 5
Base: Unwtd 1,450 22 29 241 221 355 185 121 66 41 71 60 38
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 199
Figure 591: C5. How do you think your meat consumption is likely to change over the next 12 months?
Figure 592: C5 (b) Percentage of respondents planning on consuming more meat minus respondents planning less
Source: Credit Suisse emerging markets consumer survey
27
35
46 44
39 37
40
44
38
32
48
41
38
37
43
51 48
54
51
37
24 23
17
19 18
11 13
2
11
0%
20%
40%
60%
80%
100%
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
P
l
a
n
n
e
d
s
p
e
n
d
o
n
m
e
a
t
i
n
1
2
m
o
n
t
h
s
(
%
o
f
p
o
p
.
l
i
k
e
l
y
t
o
c
h
a
n
g
e
i
n
t
a
k
e
)
More The same Less
-5
3
12
29
25
21
26
27
42
27
-10
0
10
20
30
40
50
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
N
e
t
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 200
South Africa: Home & Personal Care
Figure 593: E1. Have you purchased any of these products in the last 3 months?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Tissues: Yes 73 59 69 65 72 72 70 80 77 84 88 87 56
Tissues: No 27 41 31 35 28 28 30 20 23 16 12 13 44
Tissues: Base 1,481 22 29 246 224 368 187 122 65 43 74 62 39
Feminine Hygiene:
Yes
79 71 88 59 84 82 81 85 86 90 86 81 82
Feminine Hygiene:
No
21 29 13 41 16 18 19 15 14 10 14 19 18
Feminine Hygiene:
Base
741 14 16 130 126 174 90 54 29 20 35 36 17
Cosmetics: Yes 79 68 76 74 82 83 77 79 77 93 84 69 69
Cosmetics: No 21 32 24 26 18 17 23 21 23 7 16 31 31
Cosmetics: Base 1,481 22 29 246 224 368 187 122 65 43 74 62 39
Figure 594: E2. Which brands have you purchased in the last 3 months?
Tissues - Foreign 15 15 2 10 10 13 13 21 26 14 26 22 16
Kleenex 11 5 2 5 7 10 10 18 20 13 24 17 16
Tissues - Local 85 85 98 90 89 87 87 79 74 86 74 78 84
Twinsaver 35 35 27 29 30 37 41 34 34 32 34 43 35
Tissues - Base 1,074 13 20 159 161 266 131 97 50 36 65 54 22
Fem Hygiene -
Foreign
82 100 81 85 87 77 87 78 81 87 79 69 71
Always 33 36 43 38 35 33 34 31 30 32 23 33 24
Fem Hygiene - Local 18 0 19 14 13 22 13 22 19 13 21 29 24
Fem Hygiene - Base 584 10 14 77 106 142 73 46 25 18 30 29 14
Cosmetics - Foreign 80 83 58 64 75 82 82 85 92 85 90 86 85
Nivea 14 4 8 8 11 15 12 15 18 16 18 16 26
Lux 12 4 10 15 15 12 10 12 10 12 5 6 10
Cosmetics - Local 20 17 40 36 25 18 17 15 8 15 10 14 15
Cosmetics - Base 1,168 15 22 181 184 304 144 96 50 40 62 43 27
Figure 595: E3. Do you expect to spend more on any of these products in the next 12 months?
Cosmetics: Yes 42 55 34 35 44 45 41 52 52 47 42 37 26
Cosmetics: No 58 45 66 65 56 55 59 48 48 53 58 63 74
Cosmetics: Base 1,481 22 29 246 224 368 187 122 65 43 74 62 39
Feminine Hygiene:
Yes
44 50 50 30 52 49 47 52 38 45 31 28 47
Feminine Hygiene:
No
56 50 50 70 48 51 53 48 62 55 69 72 53
Feminine Hygiene:
Base
741 14 16 130 126 174 90 54 29 20 35 36 17
Cosmetics: Yes 48 50 52 41 54 53 51 53 49 44 41 34 28
Cosmetics: No 52 50 48 59 46 47 49 47 51 56 59 66 72
Cosmetics: Base 1,481 22 29 246 224 368 187 122 65 43 74 62 39
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 201
South Africa: Luxury Goods
Figure 596: F9. Do you favour domestic brands, or do you favour western luxury brands?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Domestic 50 37 38 50 51 54 49 55 43 47 45 50 34
Western 18 14 10 14 14 22 22 19 19 19 17 16 26
No Preference 27 36 45 30 30 19 27 21 38 33 36 30 24
Base 1,467 22 29 247 222 362 188 118 65 43 73 60 38
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 202
Figure 597: F6. Are you planning to purchase any goods from
these categories in next 12 months? FASHION
Figure 598: F6. Are you planning to purchase any goods from
these categories in next 12 months? LEATHER
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
Figure 599: F6. Are you planning to purchase any goods from
these categories in next 12 months? WATCHES
Figure 600: F6. Are you planning to purchase any goods from
these categories in next 12 months? JEWELLERY
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
Figure 601: F6. Are you planning to purchase any goods from
these categories in next 12 months? PERFUMES
Figure 602: F6. Are you planning to purchase any goods from
these categories in next 12 months? SPORTSWEAR
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
14
21
39
55
64
57
58
63
53
70
0
10
20
30
40
50
60
70
80
<
R
5
0
0
R
5
0
0
-
R
9
9
9
R
1
0
0
0
-
R
2
9
9
9
R
3
0
0
0
-
R
4
9
9
9
R
5
0
0
0
-
R
9
9
9
9
R
1
0
0
0
0
-
R
1
4
9
9
9
R
1
5
0
0
0
-
R
1
9
9
9
9
R
2
0
0
0
0
-
R
2
4
9
9
9
R
2
5
0
0
0
-
R
2
9
9
9
9
R
3
0
0
0
0
o
r
m
o
r
e
%
o
f
r
e
s
p
o
n
d
e
n
t
s
9
7
11
17
23
18
23 23
26
29
0
10
20
30
40
<
R
5
0
0
R
5
0
0
-
R
9
9
9
R
1
0
0
0
-
R
2
9
9
9
R
3
0
0
0
-
R
4
9
9
9
R
5
0
0
0
-
R
9
9
9
9
R
1
0
0
0
0
-
R
1
4
9
9
9
R
1
5
0
0
0
-
R
1
9
9
9
9
R
2
0
0
0
0
-
R
2
4
9
9
9
R
2
5
0
0
0
-
R
2
9
9
9
9
R
3
0
0
0
0
o
r
m
o
r
e
%
o
f
r
e
s
p
o
n
d
e
n
t
s
14
3
10
15
21
20 20
25
28
34
0
5
10
15
20
25
30
35
40
<
R
5
0
0
R
5
0
0
-
R
9
9
9
R
1
0
0
0
-
R
2
9
9
9
R
3
0
0
0
-
R
4
9
9
9
R
5
0
0
0
-
R
9
9
9
9
R
1
0
0
0
0
-
R
1
4
9
9
9
R
1
5
0
0
0
-
R
1
9
9
9
9
R
2
0
0
0
0
-
R
2
4
9
9
9
R
2
5
0
0
0
-
R
2
9
9
9
9
R
3
0
0
0
0
o
r
m
o
r
e
%
o
f
r
e
s
p
o
n
d
e
n
t
s
5
7
8
12
23
19
22
26
23
29
0
5
10
15
20
25
30
35
<
R
5
0
0
R
5
0
0
-
R
9
9
9
R
1
0
0
0
-
R
2
9
9
9
R
3
0
0
0
-
R
4
9
9
9
R
5
0
0
0
-
R
9
9
9
9
R
1
0
0
0
0
-
R
1
4
9
9
9
R
1
5
0
0
0
-
R
1
9
9
9
9
R
2
0
0
0
0
-
R
2
4
9
9
9
R
2
5
0
0
0
-
R
2
9
9
9
9
R
3
0
0
0
0
o
r
m
o
r
e
%
o
f
r
e
s
p
o
n
d
e
n
t
s
41
34
43
54
59
63
66
68
65
73
0
10
20
30
40
50
60
70
80
<
R
5
0
0
R
5
0
0
-
R
9
9
9
R
1
0
0
0
-
R
2
9
9
9
R
3
0
0
0
-
R
4
9
9
9
R
5
0
0
0
-
R
9
9
9
9
R
1
0
0
0
0
-
R
1
4
9
9
9
R
1
5
0
0
0
-
R
1
9
9
9
9
R
2
0
0
0
0
-
R
2
4
9
9
9
R
2
5
0
0
0
-
R
2
9
9
9
9
R
3
0
0
0
0
o
r
m
o
r
e
%
o
f
r
e
s
p
o
n
d
e
n
t
s
23
31
43
51
59
56
54
71
74
73
0
10
20
30
40
50
60
70
80
<
R
5
0
0
R
5
0
0
-
R
9
9
9
R
1
0
0
0
-
R
2
9
9
9
R
3
0
0
0
-
R
4
9
9
9
R
5
0
0
0
-
R
9
9
9
9
R
1
0
0
0
0
-
R
1
4
9
9
9
R
1
5
0
0
0
-
R
1
9
9
9
9
R
2
0
0
0
0
-
R
2
4
9
9
9
R
2
5
0
0
0
-
R
2
9
9
9
9
R
3
0
0
0
0
o
r
m
o
r
e
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 203
South Africa: Technology and Internet
Figure 603: G1/ H1 / H2. Personal computer, Mobile phone, and Smartphone penetration
Source: Credit Suisse emerging markets consumer survey
Figure 604: G4. Which of the following electronics products/services are you most likely to purchase in the next 12m?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Blue-Ray DVD
Player
2 0 0 1 1 2 1 3 3 0 1 0 2
Camcorder 0 0 0 0 1 0 0 1 0 0 0 0 0
Desktop computer 4 3 0 1 5 5 3 3 4 2 4 3 0
Digital Camera 3 0 3 1 3 4 2 5 4 0 2 4 2
DVD Player 4 7 0 6 5 3 3 1 0 4 3 1 7
E-Reader 0 0 0 0 0 0 0 0 0 2 1 1 0
Gaming facility 1 0 0 0 1 0 2 1 1 2 1 3 0
GPS/Navigation 1 0 0 0 0 2 4 1 4 2 1 0 0
Internet Service
(Broadband / Dial
Up)
1 0 0 0 0 1 0 2 0 0 1 0 0
Mobile Phone (Basic) 2 3 0 5 3 3 1 1 0 4 0 3 0
Mobile Phone
(Smartphone)
12 10 10 10 12 12 13 12 6 10 14 9 16
MP3 1 13 0 1 1 1 0 1 0 0 0 0 2
Netbook 1 0 0 0 0 0 2 1 0 0 1 0 0
Notebook PC 3 3 0 1 1 4 4 3 5 2 4 6 2
Stereo HiFi 1 3 0 1 1 2 1 1 0 2 1 1 0
Traditional TV 1 7 3 3 0 1 0 0 0 0 0 0 0
LCD TV 7 3 7 6 10 7 7 9 12 2 2 4 2
Flat screen TV 12 3 13 11 17 15 10 10 5 10 7 10 9
Tablet 4 0 3 0 1 1 5 7 14 14 22 3 12
None of these 41 43 60 51 36 36 42 37 42 43 32 51 44
0%
20%
40%
60%
80%
100%
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
E
l
e
c
t
r
o
n
i
c
O
w
n
e
r
s
h
i
p
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Computers Phones Smart Phones
Income group
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 204
Figure 605: l6. What services have you used in the last 6 months?
Figure 606: I1. Do you have access to the Internet?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Yes 53 14 21 14 35 47 60 78 84 84 96 76 39
No 47 86 79 86 65 53 40 22 16 16 4 24 61
Figure 607: I1.1. If so, do you have broadband access already, or expect to have it within 12 months?
Yes 49 0 67 45 40 44 49 51 62 48 59 60 57
No 45 100 33 48 48 48 48 47 34 52 40 35 36
Dont know 5 0 0 6 12 8 4 2 4 0 1 5 7
Figure 608: I11. How do you think your purchasing on the internet is likely to change in the next 6 months?
More 44 0 34 33 40 47 43 38 44 57 52 28 50
The same 44 0 33 48 43 41 39 43 47 30 49 70 36
Less 13 100 34 18 16 12 18 19 10 12 0 3 14
Base: Unwtd 687 3 6 33 77 165 105 88 53 33 70 40 14
6
19 18
6
26
59
1
8
21
0
4
15
63
82 82
59
61
64
0
2 2
0
20
40
60
80
100
Low Income Medium Income High Income
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Gaming
Banking
Shopping
Travel
Social Network
Messaging
Gambling
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 205
South Africa: Telecommunications
Figure 609: H1. Do you currently own and use a handset for personal use?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Yes, I own and pay
for it
83 64 69 71 83 87 86 86 92 80 93 85 72
Yes, my employer
pays
1 0 3 2 1 1 1 0 0 2 0 3 3
Yes, somebody else
pays
3 0 0 3 1 3 4 5 3 10 6 6 8
No, I do not own one 13 36 28 24 14 9 10 9 5 7 1 5 18
Base : Unwtd 1,481 22 29 248 224 369 189 121 65 41 72 62 39
Figure 610: H3. What brand is your current mobile handset?
Foreign 99 93 100 98 96 100 99 100 98 100 100 100 100
Nokia 49 43 57 59 57 55 50 40 34 37 15 31 41
Blackberry 22 7 10 5 8 20 28 38 39 34 44 37 34
Samsung 19 29 33 17 23 18 15 17 19 26 21 22 25
Local 1 7 0 2 4 0 1 0 2 0 0 0 0
Base 1,293 14 21 189 192 334 171 110 62 38 71 59 32
Figure 611: H11. Do you plan to upgrade to a Smartphone in the next 12 months?
Yes 61 57 60 46 67 71 59 63 36 60 100 45 77
No 39 43 40 54 33 29 41 37 64 40 0 55 23
Figure 612: H12. Which brand of Smartphone handset will you buy?
Foreign 96 93 100 97 97 97 98 94 95 93 91 100 100
Nokia 39 21 50 47 39 37 45 36 40 27 24 33 39
BlackBerry 30 14 20 25 30 33 33 25 23 40 43 28 29
Local 1 0 0 1 2 0 1 0 0 0 2 0 0
Base 896 14 10 131 135 221 113 80 40 30 58 36 28
Figure 613: H13. Is your next handset likely to be a 3G handset?
Yes 68 36 50 39 65 71 77 78 73 87 84 69 79
No 23 50 50 47 27 18 17 15 20 7 9 14 14
Dont Know 9 14 0 14 8 11 6 8 8 7 7 17 7
Base 896 14 10 131 135 221 113 80 40 30 58 36 28
Figure 614: H8. How much do you spend, on average, on mobile telephone bills per month?
Source: Credit Suisse emerging markets consumer survey
100
90
97 95
93 95
88
94 95
89
0
5 1 3
5 4
9
5
5
10
0 1 0 1 1 3 2 0 0 0 0 0 0
0%
20%
40%
60%
80%
100%
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R 14
999
R 15 000 - R 19
999
R 20 000 - R 24
999
R 25 000 - R 29
999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
R1 - R1000 (501) R1001 - R2000 (1500.5) R2001 - R4000 (3000.5) R4001 - R6000 (5000.5)
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 206
South Africa: Travel
Figure 615: J1/J6. Have you been / Are you planning to go on holiday in the last / next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 616: J2. Where did you go on your last holiday?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
At home 29 33 71 50 47 36 35 24 22 19 2 5 30
Elsewhere in the
country
66 67 29 45 49 63 63 69 75 81 89 80 70
International
Destination
5 0 0 5 4 1 2 7 3 0 9 15 0
Base : Unwtd 407 3 7 40 43 72 51 45 36 27 53 20 10
Figure 617: J4. What was the main form of transport that you used to reach your holiday destination?
Car 60 50 50 35 22 57 73 62 75 77 65 68 57
Bus 18 50 0 35 61 30 21 9 4 9 4 0 29
Train 4 0 0 15 9 2 0 3 0 0 8 0 0
Ship 0 0 0 0 0 0 0 0 0 0 0 0 0
Aeroplane 14 0 0 0 0 7 6 24 21 9 23 32 0
Other 4 0 50 15 9 4 0 3 0 5 0 0 14
Base : Unwtd 288 2 2 20 23 46 33 34 28 22 52 19 7
Figure 618: J7. Where are you planning to go for your next holiday?
At home 23 40 50 38 26 27 21 21 24 19 6 14 8
Elsewhere in the
country
73 60 50 60 70 70 74 75 76 77 88 71 92
International
Destination.
4 0 0 2 4 3 5 4 1 4 6 15 0
Base : Unwtd 551 5 6 52 73 128 66 61 42 26 52 28 12
14
24
16 19
20
27
37
53
64
72
23
21 21
32 35 35
50
62
62
70
0
15
30
45
60
75
90
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
%
o
f
h
o
u
s
e
h
o
l
d
s
h
o
l
i
d
a
y
i
n
g
Income Bracket
Taken holiday in the last 12 months Planning to take holiday in the next 12 months
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 207
South Africa: Property
Figure 619: K1. Do you or your family live in your own property?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Yes 75 82 93 73 67 74 74 82 78 79 92 75 77
No 25 18 7 27 33 26 26 18 22 21 8 25 23
Base : Unwtd 1,486 22 29 248 223 370 187 123 69 43 72 61 39
Figure 620: K2. If you do not own your own property, on what terms do you occupy the property?
Rented 80 50 0 66 84 79 90 91 87 89 83 87 100
Mortgaged 11 50 0 21 14 9 4 9 7 11 0 0 0
Borrowed 2 0 0 4 0 3 4 0 0 0 0 7 0
Base : Unwtd 370 4 2 68 73 98 49 22 15 9 6 15 9
Figure 621: K6. If you are planning to purchase a property in the next 2 years, what is the main motivation for doing so?
Upgrade 29 0 100 35 19 26 33 27 25 10 44 50 33
First-time home
buyer
42 67 0 39 53 44 41 41 50 40 19 30 33
Investment 10 0 0 4 0 8 7 14 17 40 25 10 0
Change of location 18 33 0 17 25 22 15 18 8 10 13 10 33
Base : Unwtd 209 3 1 23 32 50 27 22 12 10 16 10 3
Figure 622: K9. How, if at all, do you expect local property prices to change in the next 12 months?
Increase 73 63 62 66 73 76 73 75 83 72 75 78 72
About the same 14 18 10 15 13 14 14 13 7 9 24 8 13
Decrease 8 5 13 11 8 6 8 10 10 19 1 7 3
Base : Unwtd 1,486 22 29 248 223 370 187 123 69 43 72 61 39
Figure 623: K10. How much of your total wealth is made up of property?
Below 25% 20 5 7 21 26 21 24 15 22 12 10 23 13
25% - 50% 4 14 0 5 4 5 5 3 3 5 3 0 5
51% - 75% 20 14 24 15 17 21 21 19 16 21 29 26 21
76% - 95% 28 27 31 26 27 28 28 28 33 30 28 26 21
Above 95% 22 27 28 26 18 19 17 31 26 30 29 20 15
Don't know 6 14 10 8 7 6 5 4 0 2 1 5 26
Base : Unwtd 1,486 22 29 248 223 370 187 123 69 43 72 61 39
Figure 624: K5. Do you or your household intend to purchase a property in the next 2 years?
Source: Credit Suisse emerging markets consumer survey
14
3
9
14 14 14
18 17
23 22
86
97
91
86 86 86
82 83
77 78
0%
20%
40%
60%
80%
100%
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R 14
999
R 15 000 - R 19
999
R 20 000 - R 24
999
R 25 000 - R 29
999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
No
Yes
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 208
Figure 625: K4 & K7 Property Financing: ALL CASH
Source: Credit Suisse emerging markets consumer survey
Figure 626: K4 & K7 Property Financing: CASH + CREDIT
Source: Credit Suisse emerging markets consumer survey
Figure 627: K4 & K7 Property Financing: ALL CREDIT
Source: Credit Suisse emerging markets consumer survey
56
48
45
35
42
38
30
20
29
12
33
0
30
44
26
19
14
17
40
19
0
20
40
60
80
100
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
6 7 7
11
17
27
34
43 44
52
67
100
35
19
40
56
45
33
30
50
0
20
40
60
80
100
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
6
0
3
8
11
9
21
19
15
29
0 0
30
28
32
22
41
50
30
31
0
10
20
30
40
50
60
< R500 R 500 - R 999 R 1 000 - R2
999
R 3 000 - R 4
999
R 5 000 - R 9
999
R 10 000 - R
14 999
R 15 000 - R
19 999
R 20 000 - R
24 999
R 25 000 - R
29 999
R 30 000 or
more
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 209
South Africa: Education
Figure 628: L3. Do you yourself currently participate in any adult continuing education?
Yes 3 0 3 1 3 2 3 4 9 10 7 8 5
No 97 100 97 99 97 98 97 96 91 90 93 92 95
Base : Unwtd 1,477 21 29 247 227 368 187 120 68 42 70 59 39
Figure 629: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
More 17 10 7 8 13 20 22 18 29 31 17 19 23
About the same 45 29 31 44 43 43 44 45 43 43 59 58 67
Less 38 62 62 48 44 38 34 37 28 26 24 24 10
Base : Unwtd 1,477 21 29 247 227 368 187 120 68 42 70 59 39
Figure 630: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
10
7
8
13
20
22
18
29
31
17
62 62
48
44
38
34
37
28
26
24
0
10
20
30
40
50
60
70
< R500 R 500 - R
999
R 1 000 -
R2 999
R 3 000 - R
4 999
R 5 000 - R
9 999
R 10 000 -
R 14 999
R 15 000 -
R 19 999
R 20 000 -
R 24 999
R 25 000 -
R 29 999
R 30 000 or
more
S
p
e
n
d
i
n
g
o
n
e
d
u
c
a
t
i
o
n
&
t
r
a
i
n
i
n
g
i
n
t
h
e
n
e
x
t
1
2
m
o
n
t
h
s
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Income bracket
More Less
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 210
South Africa: Healthcare
Figure 631: M1. Does your household have access to free or partially-free health care from the State?
% of respondents
(by income
bracket)
Total Up to R
500
R 500 to
999
R 1000
to 2999
R 3000
to 4999
R 5000
to 9999
R 10000
to 14999
R 15000
to 19999
R 20000
to 24999
R 25000
to 29999
R30000
or more
Would
prefer
not to
answer
D.K
Yes 62 64 76 70 76 67 63 53 42 40 25 40 49
No 38 36 24 30 24 33 37 47 58 60 75 60 51
Base : Unwtd 1,461 22 29 245 224 367 176 118 64 43 72 62 39
Figure 632: M2. What services, if any, could you get free from the state?
Hospital 33 43 35 36 31 35 35 31 30 26 22 23 26
Emergency Room 16 17 15 15 17 15 17 17 17 19 16 19 19
Prescriptions 18 10 15 16 18 17 17 22 19 18 19 18 18
Vaccinations 19 13 22 19 20 18 18 17 19 18 21 21 18
Diagnostic tests 15 17 13 14 14 14 14 13 15 19 21 17 19
Base : Unwtd 903 14 22 171 170 247 111 62 27 17 18 25 19
Figure 633: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 25 5 7 13 17 26 30 41 36 42 47 16 18
No 75 95 93 87 83 74 70 59 64 58 53 84 82
Base : Unwtd 1,461 22 29 245 224 367 176 118 64 43 72 62 39
Figure 634: M12. Thinking now about everyone in your household, would you expect to be spending more or less on
medicines over the next 12 months?
More 15 14 3 9 12 16 19 18 27 26 22 5 13
Same 53 50 45 50 51 49 53 56 53 47 60 76 67
Less 32 36 52 41 37 35 28 26 20 28 18 19 21
Base : Unwtd 1,461 22 29 245 224 367 176 118 64 43 72 62 39
Figure 635: M13. How much extra would you be willing to pay for an international medicine brand, rather than a locally
produced product?
Wont pay extra 62 59 86 69 68 58 55 60 61 53 49 63 69
1-10% extra
29 18 7 24 26 32 38 27 30 30 33 29 26
11-20% extra
7 18 7 5 5 8 6 8 9 7 13 8 3
21-30% extra
1 0 0 1 0 1 1 2 0 2 4 0 3
More than 30% extra
1 5 0 0 1 1 1 3 0 7 1 0 0
Base : Unwtd 1,461 22 29 245 224 367 176 118 64 43 72 62 39
Figure 636: M14. Do you trust local brands as much as international brands on efficacy and safety?
Only efficacy 16 9 10 18 17 18 13 13 17 14 10 15 13
Only safety 8 18 3 8 8 10 7 8 6 9 8 10 8
Both 66 59 69 60 70 64 70 69 69 70 71 69 62
Neither 6 0 14 8 4 5 6 6 6 7 8 6 5
Base : Unwtd 1,461 22 29 245 224 367 176 118 64 43 72 62 39
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 211
Turkey
Underlying potential remains
On the broad gauge of optimism we use across the survey, reflecting future confidence in the consumers financial position, Turkey
remains at the lower end of our rankings. The political backdrop doesnt help. However, this fact conceals some positive underlying
messages in Turkey, which are in keeping with the degree of optimism our analysts and economists hold with respect to Turkeys
macro outlook.
We would flag that Turkey is one of the countries in the survey that shows a habitual conservatism in optimism readings versus the
economic outcome. Holding its own in this survey when confidence elsewhere has slipped is perhaps positive in its own right. We
highlight three positives. First, the views of high-income earners have improved markedly, making them the most optimistic in the
survey, though we note that low-income earners are under pressure. Second, there was a sharp improvement in the percentage of
respondents who said now was a good time to make a purchase. Third, Turkey displays the lowest expectation for price increases
in the survey, though this now pre-dates the sharp currency depreciation the lira has seen post-December 2013.
Expenditure on more discretionary items continues to beat spending on more essential goods, such as carbonated soft drinks, dairy
products and alcoholic drinks. Low-income consumers are the drivers of the latter trend and higher-income earners drive the former
development. These trends are in line with the positive sales momentum for major cyclical items observed by us. After a temporary
slowdown in June (when street protests took place in some major cities), domestic auto sales and demand for white goods stayed
at record highs between July and October.
The recent political developments in Turkey will likely yield another cautious consumer environment. Consumer sentiment in
December was weak. We expect sequentially weaker sentiment for January 2014. However, we continue to believe the underlying
drivers of Turkish consumer spending (particularly for underpenetrated discretionary items) will remain strong. Spending appetite
should quickly turn into actual sales once the political visibility improves. In terms of the spending mix, smartphones, computers,
internet access, holidays and (despite the high base of previous years) autos have recorded some of the strongest gains. The
modest level of auto, smartphone and holiday penetration suggests further scope for growth. There has been a year-on-year
increase in the percentage of people claiming they have free cash or have invested in the stock market. The governments recent
stimulus package for private pension also looks to have been effective.
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 212
Turkey: Brand penetration
Penetration of local and foreign brands through each sector, along with parent company details. Defined
as the percentage of respondents who have purchased that brand in the last 3-12 months.
Red = avg. penetration increasing over 12 months, Green = remaining steady, Blue = decreasing over 12 months.
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
2-year
growth
2012 2013
2-year
growth
2012 2013 Parent Company
Listed/
Private
Dairy Pinar 46% 39% -4% 51% 42% 26% 49% 41% Yasar Holding private
Dairy Stas 21% 30% 4% 22% 33% 17% 22% 32% Stas private
Dairy Sek 11% 12% 3% 9% 17% 13% 10% 15% Sek SEK AU
Dairy lker 18% 14% -7% 27% 8% -8% 23% 11% Yldz Holding private
Dairy Yrsan 14% 11% -4% 32% 3% -12% 23% 7% Yorsan private
Dairy St Dilimi 0% 1% 1% 0% 11% 11% 0% 6% Ferrero Group private
Dairy Iim 27% 12% -18% 35% 0% -11% 31% 6% Yldz Holding private
Dairy Danone 6% 8% 3% 4% 0% -11% 5% 4% Danone BN FP
Dairy Nestle 7% 6% -1% 12% 0% -2% 10% 3% Nestl NESN VX
Dairy Dimes iftlik 7% 6% 1% 4% 0% 0% 6% 3% Dimes private
Dairy Ekici 6% 5% 0% 9% 0% -4% 8% 3% Ekici private
Dairy Yrkoglu 3% 5% -3% 2% 0% -2% 3% 3% Yorukoglu Milk private
Dairy Flora 0% 2% 2% 0% 0% 0% 0% 1% Unilever ULVR LN
Dairy Tahsildarog 2% 2% 0% 2% 0% 0% 2% 1% Tahsildaroglu private
Dairy Fonterra 0% 2% 2% 0% 0% 0% 0% 1% Fonterra FCG NZ
Dairy Kebir 0% 2% 2% 0% 0% 0% 0% 1% Kebir Gda Pazar private
Dairy Bembeyaz 2% 1% 0% 0% 0% -2% 1% 1% Bahcivan private
Dairy Lactalis 0% 1% 1% 0% 0% 0% 0% 1% Lactalis private
Dairy Sakipaga 2% 1% -2% 0% 0% 0% 1% 1% Sakipaga Gida private
Dairy Kraft 0% 1% 1% 0% 0% 0% 0% 1% Kraft Foods KRFT US
Dairy Lurpack 0% 1% 1% 0% 0% 0% 0% 1% Danish Dairy Bo private
Dairy Mller 1% 1% 1% 0% 0% 0% 1% 1% Mller private
Cigarettes Winston 28% 27% 27% 19% 50% 50% 24% 39% R. J. Reynolds RAI US
Cigarettes Marlboro 10% 8% 8% 26% 11% 11% 18% 10% Philip Morris In PM US
Cigarettes L&M 6% 11% 11% 4% 6% 6% 5% 9% Philip Morris In MO US
Cigarettes Lark 20% 16% 16% 0% 0% 0% 10% 8% Philip Morris In PM US
Cigarettes Camel 4% 4% 4% 4% 11% 11% 4% 8% R. J. Reynolds private
Cigarettes Muratti 0% 10% 10% 0% 6% 6% 0% 8% Philip Morris In PM US
Cigarettes Parliament 11% 5% 5% 38% 6% 6% 25% 6% Philip Morris In PM US
Cigarettes Samsun 1% 6% 6% 0% 0% 0% 1% 3% Tekel (BAT) BATS LN
Cigarettes Viceroy 5% 6% 6% 0% 0% 0% 3% 3% BAT BATS LN
Cigarettes Tekel 2001 2% 4% 4% 0% 0% 0% 1% 2% Tekel (BAT) BATS LN
Cigarettes Tekel 2000 3% 4% 4% 0% 0% 0% 2% 2% Tekel (BAT) BATS LN
Cigarettes Kent 1% 3% 3% 4% 0% 0% 3% 2% BAT BATS LN
Cigarettes Maltepe 1% 2% 2% 0% 0% 0% 1% 1% Tekel (BAT) BATS LN
Cigarettes Lider 0% 1% 1% 0% 0% 0% 0% 1% Philip Morris In PM US
Cigarettes Anadolu 0% 1% 1% 0% 0% 0% 0% 1% Philip Morris In PM US
Cigarettes Chesterfield 0% 1% 1% 0% 0% 0% 0% 1% Philip Morris In MO US
Cigarettes Istanblue 0% 1% 1% 0% 0% 0% 0% 1% Bogaz (Garipoglu) private
Cigarettes Cleopatra 0% 1% 1% 0% 0% 0% 0% 1% Eastern Company EML US
Cigarettes Dunhill 0% 0% 0% 0% 0% 0% 0% 0% BAT BATS LN
Cigarettes Glamour 0% 0% 0% 0% 0% 0% 0% 0% Japan Tobacco In 2914 JP
Cigarettes Hazar 0% 0% 0% 0% 0% 0% 0% 0% Bogaz (Garipoglu) private
Cigarettes Mild Seven 0% 0% 0% 0% 0% 0% 0% 0% Japan Tobacco In 2914 JP
Cigarettes Pall Mall 4% 0% 0% 0% 0% 0% 2% 0% BAT BATS LN
Cigarettes Philip Morris 0% 0% 0% 0% 0% 0% 0% 0% Philip Morris In PM US
Cigarettes Derby 0% 0% 0% 0% 0% 0% 0% 0% Souza Cruz (BAT) BATS LN
Cigarettes Free 0% 0% 0% 0% 0% 0% 0% 0% Souza Cruz (BAT) BATS LN
Cigarettes Hilton 0% 0% 0% 0% 0% 0% 0% 0% BAT BATS LN
Cigarettes Lucky Strike 0% 0% 0% 4% 0% 0% 2% 0% BAT BATS LN
Soft Drinks Coca-Cola 77% 63% -14% 83% 63% -24% 80% 63% Coca-Cola KO US
Soft Drinks Cola Turka 14% 17% -2% 2% 32% 25% 8% 25% Coca-Cola KO US
Soft Drinks Pepsi Cola 25% 30% 1% 37% 5% -9% 31% 18% Coca-Cola KO US
Soft Drinks Fanta 35% 26% -22% 30% 5% -20% 33% 16% Coca-Cola KO US
Soft Drinks Fruko 10% 11% -4% 14% 16% 14% 12% 14% Fruko Tamek private
Soft Drinks amlica 11% 14% 3% 12% 5% 3% 12% 10% Camlica Alkolsu private
Soft Drinks Uludag 8% 15% 2% 11% 0% -7% 10% 8% Erbak-Uludag private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 213
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
2-year
growth
2012 2013
2-year
growth
2012 2013 Parent Company
Listed/
Private
Soft Drinks Yedign 10% 13% 6% 2% 0% -2% 6% 7% Pepsico PEP US
Soft Drinks Sprite 7% 6% -3% 12% 0% -5% 10% 3% Coca-Cola KO US
Soft Drinks 7-Up 1% 2% 0% 0% 0% -2% 1% 1% PepsiCo PEP US
Soft Drinks Magnum 2% 2% 0% 0% 0% 0% 1% 1% Unilever ULVR LN
Soft Drinks Uludag Efsane 2% 1% 0% 4% 0% 0% 3% 1% Erbakan-UU Bev private
Soft Drinks Kristal 0% 1% 0% 0% 0% 0% 0% 1% Coca-Cola KO US
Soft Drinks Lilt 0% 1% 1% 0% 0% 0% 0% 1% Coca-Cola KO US
Soft Drinks Dr Pepper 1% 0% -1% 0% 0% 0% 1% 0% Dr Pepper Snapp DPS US
Soft Drinks Appletiser 0% 0% -1% 0% 0% 0% 0% 0% SABMiller SAB LN
Soft Drinks Lucozade 1% 0% 0% 0% 0% 0% 1% 0% Suntory private
Soft Drinks Mirinda 0% 0% 0% 0% 0% 0% 0% 0% PepsiCo PEP US
Soft Drinks Mount Dew 0% 0% 0% 0% 0% 0% 0% 0% PepsiCo PEP US
Beer Efes Pilsen 84% 71% -19% 70% 67% 34% 77% 69% Efes Beverage private
Beer Tuborg 22% 45% 45% 43% 60% 60% 33% 53% Carlsberg Group CARLB DC
Beer Carlsberg 5% 4% 1% 8% 0% -17% 7% 2% Carlsberg Group CARLB DC
Beer Miller 6% 4% -6% 26% 0% -17% 16% 2% SAB-Molson Coors JV
Beer Becks 2% 3% 2% 5% 0% -7% 4% 2% AmBev AMBV4 BZ
Beer Corona 0% 3% 3% 0% 0% -17% 0% 2% Modelo (AB InBev) ABI BB
Beer Marmara 2% 2% 2% 17% 0% 0% 10% 1% Bomonti Beer private
Beer Guinness 0% 1% 1% 0% 0% 0% 0% 1% St. Jam (Diageo) DGE LN
Beer Skol 2% 1% 0% 0% 0% 0% 1% 1% AmBev AMBV4 BZ
Beer Troy 1% 1% 0% 0% 0% 0% 1% 1% Turk Tuborg Brew TBORG TI
Beer Vole 0% 1% 0% 0% 0% 0% 0% 1% Turk Tuborg Brew TBORG TI
Beer Fosters 0% 1% 1% 0% 0% 0% 0% 1% SABMiller SAB LN
Beer Gusta 0% 1% 0% 0% 0% 0% 0% 1% Efes Beverage private
Beer Heineken 3% 0% -4% 8% 0% 0% 6% 0% Heineken HEIA NA
Beer Tiger 0% 0% -1% 0% 0% 0% 0% 0% Asia Pacific Brew APB SP
Beer Amstel 1% 0% 0% 0% 0% 0% 1% 0% Heineken HEIA NA
Beer Budweiser 0% 0% 0% 0% 0% 0% 0% 0% AmBev AMBV4 BZ
Beer Carling 3% 0% -1% 0% 0% 0% 2% 0% Molson Coors Bre TAP US
Beer Peroni 1% 0% 0% 0% 0% 0% 1% 0% SABMiller SAB LN
Spirits Yeni Raki 0% 42% 42% 0% 28% 28% 0% 35% Mey ki (Diageo) DGE LN
Spirits Tekirdag Rak 0% 24% 24% 0% 0% 0% 0% 12% Tekirdag Rakisi private
Spirits Jack Daniels 18% 7% -7% 41% 17% -5% 30% 12% Brown-Forman BF/B US
Spirits Absolut 18% 6% -20% 41% 11% 5% 30% 9% Pernod Ricard RI FP
Spirits Doluca 2% 4% 0% 11% 11% 11% 7% 8% Doluca Wne private
Spirits Istanblue 8% 14% 1% 44% 0% -17% 26% 7% Burgaz(Garipoglu) private
Spirits J&B 3% 13% 12% 8% 0% -6% 6% 7% Diageo DGE LN
Spirits Chivas Regal 0% 6% 6% 0% 0% 0% 0% 3% Pernod Ricard RI FP
Spirits Votka 1967 8% 4% -6% 0% 0% 0% 4% 2% Burgaz(Garipoglu) private
Spirits Jim Beam 4% 3% 1% 26% 0% 0% 15% 2% Beam BEAM US
Spirits Baileys 1% 3% 2% 0% 0% 0% 1% 2% Diageo DGE LN
Spirits Bacardi 1% 3% 0% 8% 0% 0% 5% 2% Bacardi Limited BACDA US
Spirits Gordons 0% 3% 3% 0% 0% 0% 0% 2% Diageo DGE LN
Spirits Campari 1% 2% 1% 11% 0% 0% 6% 1% Campari Group CPR IM
Spirits Jgermeister 0% 2% 1% 0% 0% 0% 0% 1% Mast-Jgermeist private
Spirits Camino Real 0% 1% 1% 0% 0% 0% 0% 1% Jardine Wines private
Spirits Captain Morg 0% 1% 0% 0% 0% 0% 0% 1% Diageo DGE LN
Spirits Johnnie Walk 2% 1% -3% 8% 0% -6% 5% 1% Diageo DGE LN
Spirits Malibuu 5% 1% -2% 0% 0% 0% 3% 1% Pernod Ricard RI FP
Spirits Herdem Izmir 2% 1% -1% 0% 0% 0% 1% 1% Herdem Izmir Rak private
Spirits Binboa 13% 0% -14% 33% 0% -6% 23% 0% Binboa private
Spirits Hennessy 0% 0% 0% 0% 0% 0% 0% 0% LVMH MC FP
Spirits Smirnoff 6% 0% -4% 29% 0% -6% 18% 0% Diageo DGE LN
Spirits Chivas 1% 0% -5% 19% 0% -6% 10% 0% Pernod Ricard RI FP
Spirits Nemiroff 0% 0% -1% 0% 0% 0% 0% 0% Nemiroff private
Bottled Water Erikli 29% 27% -3% 37% 28% -1% 33% 28% Nestl NESN VX
Bottled Water Hayat 29% 30% -1% 67% 23% 7% 48% 27% Hayat Factory private
Bottled Water Pinar 30% 27% 2% 21% 7% -6% 26% 17% Yasar Holding private
Bottled Water Damla 14% 20% 4% 21% 7% -4% 18% 14% Anadolu Group AEFES TI
Bottled Water Ayta 9% 8% 2% 8% 14% 14% 9% 11% Aytac Foods private
Bottled Water Saka 6% 8% -1% 14% 11% 11% 10% 10% Saka water private
Bottled Water Sirma 14% 17% 3% 25% 0% -5% 20% 9% SIRMA Bottled W private
Bottled Water Gzelpinar 2% 3% -1% 0% 0% 0% 1% 2% Guzelpinar Water private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 214
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
2-year
growth
2012 2013
2-year
growth
2012 2013 Parent Company
Listed/
Private
Bottled Water Pure Life 0% 3% 3% 0% 0% 0% 0% 2% Nestl NESN VX
Bottled Water Abant 1% 2% 1% 2% 0% 0% 2% 1% Avant Premium W private
Bottled Water Aqua 0% 1% 1% 2% 0% 0% 1% 1% Coca-Cola KO US
Bottled Water NAYA 0% 1% 1% 0% 0% 0% 0% 1% Danone BN FP
Bottled Water Aquafina 0% 1% 1% 2% 0% 0% 1% 1% PepsiCo PEP US
Bottled Water Buxton 0% 0% 0% 0% 0% 0% 0% 0% Nestl NESN VX
Bottled Water Dasani 0% 0% 0% 0% 0% 0% 0% 0% Coca-Cola KO US
Bottled Water Evian 1% 0% 0% 0% 0% 0% 1% 0% Danone BN FP
Bottled Water Perrier 1% 0% -1% 0% 0% 0% 1% 0% Nestl NESN VX
Bottled Water SPA 1% 0% 0% 2% 0% 0% 2% 0% Spadel Group private
Bottled Water Vittel 1% 0% 0% 0% 0% 0% 1% 0% Nestl NESN VX
Bottled Water Volvic 0% 0% 0% 0% 0% 0% 0% 0% Danone BN FP
Autos Fiat 15% 19% 1% 11% 16% 16% 13% 18% Fiat S.p.A F IM
Autos Renault 19% 16% -5% 8% 7% -7% 14% 12% Renault S.A. RNO FP
Autos Citroen 2% 1% 0% 4% 20% 20% 3% 11% PSA Peugeot Citr UG FP
Autos Mazda 1% 1% 0% 0% 17% 14% 1% 9% Mazda Motor 7261 JP
Autos Volkswagen 8% 6% 3% 13% 8% -11% 11% 7% Volkswagen VOW3 GR
Autos Ford 9% 9% -3% 13% 4% -2% 11% 7% Ford Motor F US
Autos Peugeot 4% 4% 1% 12% 8% 8% 8% 6% PSA Peugeot Citr UG FP
Autos Opel 7% 6% 2% 2% 4% 1% 5% 5% General Motors GM US
Autos Hyundai 6% 5% 1% 4% 0% 0% 5% 3% Hyundai Motor 005380 KS
Autos Toyota 3% 4% -1% 0% 0% -8% 2% 2% Toyota Motor 7203 JP
Autos Honda 1% 4% 2% 0% 0% -3% 1% 2% Honda Motor 7267 JP
Autos Mitsubishi 1% 2% -1% 0% 0% 0% 1% 1% Mitsubishi Motor 7211 JP
Autos BMW 2% 1% 0% 2% 0% -6% 2% 1% BMW BMW GR
Autos Kia 1% 1% 1% 4% 0% 0% 3% 1% Kia Motors 000270 KS
Autos Nissan 0% 1% 0% 0% 0% 0% 0% 1% Nissan Motor 7201 JP
Autos Seat 0% 1% -1% 2% 0% 0% 1% 1% SEAT(Volkswagen) VOW3 GR
Autos Daewoo 0% 0% 0% 0% 0% 0% 0% 0% General Motors GM US
Autos Daihatsu 0% 0% 0% 0% 0% 0% 0% 0% Daihatsu Motor 7267 JP
Autos Merc-Benz 3% 0% -2% 0% 0% -6% 2% 0% Daimler AG DAI GR
Autos TATA 0% 0% 0% 0% 0% 0% 0% 0% Tata Motors TTMT IN
Autos Audi 0% 0% 0% 15% 0% 0% 8% 0% Audi(Volkswagen) VOW3 GR
Autos Porsche 0% 0% 0% 0% 0% 0% 0% 0% Porsche Auto PAH3 GR
Autos Volvo 0% 0% 0% 2% 0% 0% 1% 0% AB Volvo VOLVB SS
Cosmetics Avon 36% 34% -8% 29% 52% -7% 33% 43% Avon Products AVP US
Cosmetics Oriflame 0% 6% 6% 0% 44% 44% 0% 25% Oriflame Cosmet ORI SS
Cosmetics Arko 21% 29% 9% 15% 4% 4% 18% 17% Evyap private
Cosmetics Nivea 23% 16% -9% 22% 4% 0% 23% 10% Beiersdorf BEI GR
Cosmetics LOreal 7% 7% -2% 25% 11% 11% 16% 9% L'Oral OR FP
Cosmetics Dove 11% 12% 6% 7% 4% 4% 9% 8% Unilever ULVR LN
Cosmetics Olay 5% 0% -6% 8% 15% 15% 7% 8% Procter & Gamble PG US
Cosmetics Max Factor 0% 2% 2% 0% 11% 11% 0% 7% Procter & Gamble PG US
Cosmetics Ipek 4% 5% 2% 0% 7% 3% 2% 6% Ipek Idrofil Pam private
Cosmetics Maybelline 5% 4% -2% 11% 7% 0% 8% 6% L'Oral OR FP
Cosmetics Sebamed 1% 1% 0% 0% 11% 11% 1% 6% Sebapharma private
Cosmetics Hobby 7% 9% 2% 7% 0% -7% 7% 5% Dabur India DABUR IN
Cosmetics Lancme 1% 1% 0% 8% 4% 4% 5% 3% Lancme Paris private
Cosmetics Egos 3% 4% 1% 2% 0% 0% 3% 2% Eczacibasi Group ECZYT TI
Cosmetics Dalin 3% 3% 0% 4% 0% 0% 4% 2% Kopas Kozmetik private
Cosmetics Hobi 2% 3% -2% 2% 0% 0% 2% 2% Dabur India DABUR IN
Cosmetics Fonex 6% 2% -2% 0% 0% 0% 3% 1% Fonex Cosmetics private
Cosmetics Neva 4% 2% -2% 0% 0% 0% 2% 1% Neva Kozmetik private
Cosmetics Clarins 0% 1% 1% 0% 0% 0% 0% 1% Clarins Group private
Cosmetics Clinique 0% 1% 1% 2% 0% 0% 1% 1% Clinique Lab(Est) NYSE EL
Cosmetics Garnier 0% 1% 1% 0% 0% 0% 0% 1% L'Oral OR FP
Cosmetics Fume 1% 1% 1% 0% 0% 0% 1% 1% Fme Kozmetik private
Cosmetics Imaj 2% 1% 0% 0% 0% 0% 1% 1% Ukip Kozmetik private
Cosmetics Innova 1% 1% 1% 0% 0% 0% 1% 1% Innova cosmetics private
Cosmetics Lux 2% 1% 0% 0% 0% 0% 1% 1% Unilever ULVR LN
Cosmetics Neutrogena 0% 1% 1% 0% 0% 0% 0% 1% Johnson & Johns JNJ US
Cosmetics Voila 2% 1% 1% 2% 0% 0% 2% 1% Kopas Kozmetik private
Cosmetics Akat 2% 1% 0% 5% 0% 0% 4% 1% Adnan Akat Kozm private
Cosmetics Amway 0% 1% 1% 0% 0% 0% 0% 1% Amway (Alticor) private
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 215
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
2-year
growth
2012 2013
2-year
growth
2012 2013 Parent Company
Listed/
Private
Cosmetics Chanel 2% 1% -1% 7% 0% 0% 5% 1% Chanel S.A. private
Cosmetics Covergirl 0% 1% 1% 0% 0% 0% 0% 1% Procter & Gamble PG US
Cosmetics Lapitak 0% 1% 0% 0% 0% 0% 0% 1% Tutku Trade private
Cosmetics Cireaseptine 1% 0% 0% 0% 0% 0% 1% 0% Kopas Kozmetik private
Cosmetics Este Lauder 0% 0% 0% 4% 0% 0% 2% 0% Este Lauder EL US
Cosmetics Gardi 1% 0% 0% 0% 0% 0% 1% 0% Adnan Akat Kozm private
Cosmetics Johnson & Jo 1% 0% -1% 8% 0% 0% 5% 0% Johnson & Johns JNJ US
Cosmetics Popolin 1% 0% 0% 0% 0% 0% 1% 0% Istanbul Kozmetik private
Sportswear Adidas 38% 37% -3% 74% 59% 6% 56% 48% Adidas ADS GR
Sportswear Nike 35% 36% 6% 70% 12% -21% 53% 24% Nike, Inc. NKE US
Sportswear Lescon 7% 5% 0% 13% 17% 17% 10% 11% Ikitelli OSB Mah private
Sportswear Puma 14% 13% -2% 15% 6% 6% 15% 10% Puma SE PUM GR
Sportswear Champion 1% 0% 0% 0% 17% 17% 1% 9% HanesBrands HBI US
Sportswear Reebok 5% 6% 3% 13% 3% 3% 9% 5% Reebok (Adidas) ADS GR
Sportswear Converse 7% 6% 2% 18% 3% -44% 13% 5% Nike, Inc. NKE US
Sportswear Timberland 2% 1% 1% 9% 3% 3% 6% 2% Timberland (VF) VFC US
Sportswear Fila 1% 2% 2% 0% 0% 0% 1% 1% Fila, Ltd. private
Sportswear Kappa 1% 2% 2% 0% 0% 0% 1% 1% Kappa private
Sportswear Diadora 1% 1% 1% 0% 0% 0% 1% 1% Diadora private
Sportswear Fred Perry 0% 1% 0% 2% 0% 0% 1% 1% Fred Perry private
Sportswear Asics 0% 0% -1% 0% 0% -7% 0% 0% ASICS 7936 JP
Sportswear K-Swiss 1% 0% 0% 0% 0% 0% 1% 0% K-Swiss (E-Land) private
Sportswear Speedo 0% 0% 0% 0% 0% 0% 0% 0% Speedo(Pentland) private
Sportswear Abercrombie 1% 0% 0% 0% 0% -33% 1% 0% Abercrom & Fitch ANF US
Sportswear Le Coq Sportif 0% 0% 0% 0% 0% 0% 0% 0% Le Coq Sportif private
Sportswear Umbro 0% 0% 0% 0% 0% 0% 0% 0% Umbro (Iconix) ICON US
Handsets Samsung 26% 40% 18% 4% 38% 23% 15% 39% Samsung Electron 005930 KS
Handsets Nokia 56% 44% -22% 51% 6% -64% 54% 25% Nokia NOK1V FH
Handsets Apple 4% 4% 3% 15% 25% 17% 10% 15% Apple AAPL US
Handsets Sony Ericsson 2% 1% 0% 0% 9% 9% 1% 5% Sony Mobile Com 6758 JP
Handsets LG 1% 3% 1% 0% 7% 7% 1% 5% LG Electronics 066570 KS
Handsets Motorola 1% 0% -1% 0% 8% 8% 1% 4% Motorola, Inc. MSI:US
Handsets HTC 1% 1% 1% 2% 2% 2% 2% 2% HTC Corporation 2498 TT
Handsets Blackberry 4% 1% 0% 13% 2% -2% 9% 2% BlackBerry BBRY US
Handsets Huawei 0% 0% 0% 0% 0% 0% 0% 0% Huawei Tech private
Handsets Panasonic 0% 0% 0% 0% 0% 0% 0% 0% Panasonic 6752 JP
Handsets Sagem 0% 0% 0% 0% 0% 0% 0% 0% Sagemcom Joint-Stock
Handsets Philips 1% 0% 0% 0% 0% 0% 1% 0% Philips PHIA NA
Handsets Sendo 0% 0% 0% 0% 0% 0% 0% 0% Motorola, Inc. MSI:US
Handsets Siemens 1% 0% -1% 0% 0% 0% 1% 0% Siemens AG SIE GR
TV Samsung 19% 37% 11% 50% 17% 17% 35% 27% Samsung Electron 005930 KS
TV Arelik 7% 14% 0% 0% 0% -17% 4% 7% Arelik A.. ARCLK TI
TV LG 13% 9% -2% 8% 0% 0% 11% 5% LG Electronics 066570 KS
TV Vestel 18% 8% -6% 8% 0% 0% 13% 4% Zorlu Group private
TV Beko 4% 6% 1% 0% 0% 0% 2% 3% Ko Holding KCHOL TI
TV Sony 8% 5% -10% 0% 0% -17% 4% 3% Sony Corporation 6758 JP
TV Toshiba 4% 3% -4% 0% 0% 0% 2% 2% Toshiba 6502 JP
TV Philips 9% 3% 1% 0% 0% 0% 5% 2% Philips PHIA NA
TV Hitachi 0% 1% 1% 0% 0% 0% 0% 1% Hitachi 6501 JP
TV Panasonic 3% 1% -2% 0% 0% 0% 2% 1% Panasonic 6752 JP
TV Regal 0% 1% 1% 0% 0% 0% 0% 1% Imperial Tobacco IMT LN
TV Telefunken 0% 1% 0% 0% 0% 0% 0% 1% Siemens & AEG JV
TV BenQ 0% 0% -1% 0% 0% 0% 0% 0% BenQ Corporation 8215 TT
TV Mitsubishi 0% 0% 0% 0% 0% 0% 0% 0% Mitsubishi Motor 7211 JP
TV Pioneer 1% 0% 0% 0% 0% 0% 1% 0% Pioneer 6773 JP
TV Profilo 2% 0% 0% 0% 0% 0% 1% 0% Profilo Telra private
TV Sanyo 1% 0% 0% 0% 0% 0% 1% 0% SANYO Electric 6764 JP
TV Sharp 0% 0% 0% 0% 0% 0% 0% 0% Sharp Corp 6753 JP
Computers Microsoft 0% 2% 2% 0% 33% 33% 0% 18% Microsoft Corp MSFT US
Computers Samsung 16% 27% 13% 0% 0% 0% 8% 14% Samsung Electron 005930 KS
Computers ASUS 0% 6% 6% 0% 17% 17% 0% 12% Asus 2357 TT
Computers Sony 3% 6% 1% 0% 17% 6% 2% 12% Sony Corporation 6758 JP
Computers BenQ 2% 0% 0% 0% 17% 17% 1% 9% BenQ Corporation 8215 TT
Computers Toshiba 6% 13% 4% 11% 0% 0% 9% 7% Toshiba 6502 JP
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 216
% penetration at
LOWER income
% penetration at
HIGHER income
average %
penetration
Sector Brand 2012 2013
2-year
growth
2012 2013
2-year
growth
2012 2013 Parent Company
Listed/
Private
Computers Apple 14% 12% 8% 44% 0% -11% 29% 6% Apple AAPL US
Computers Casper 17% 10% -12% 0% 0% -11% 9% 5% KASPER LTD private
Computers Acer 5% 3% -2% 0% 0% 0% 3% 2% Acer Inc. 2353 TT
Computers DELL 2% 3% 1% 11% 0% 0% 7% 2% Dell private
Computers LG 0% 2% 2% 0% 0% 0% 0% 1% LG Electronics 066570 KS
Computers Lenovo 0% 2% 2% 0% 0% 0% 0% 1% Lenovo Group 992 HK
Computers Compaq 0% 1% 1% 0% 0% 0% 0% 1% HP HPQ US
Computers Exper 6% 1% -8% 0% 0% 0% 3% 1% Exper Computers private
Computers Philips 1% 1% 0% 0% 0% 0% 1% 1% Philips PHIA NA
Computers HP 3% 1% -5% 4% 0% 0% 4% 1% HP HPQ US
Computers HTC 0% 1% 1% 0% 0% 0% 0% 1% HTC Corporation 2498 TT
Computers Motorola 0% 1% 1% 0% 0% 0% 0% 1% Motorola, Inc. MSI:US
Computers Fujitsu 0% 0% 0% 0% 0% 0% 0% 0% Fujitsu Limited 6702 JP
Computers IBM 1% 0% 0% 4% 0% 0% 3% 0% IBM IBM US
Computers NEC 1% 0% 0% 0% 0% 0% 1% 0% NEC Corporation 6701 JP
Computers Sharp 0% 0% 0% 4% 0% 0% 2% 0% Sharp Corporation 6753 JP
Fashion Mango 8% 12% 5% 22% 19% 8% 15% 16% Punto Fa, S.L. private
Fashion Lacoste 6% 5% 3% 14% 14% 6% 10% 10% Lacoste private
Fashion Gucci 1% 3% 2% 13% 14% 14% 7% 9% Gucci Group GUCG US
Fashion C&A 6% 2% 1% 3% 14% 14% 5% 8% C&A private
Fashion Calvin Klein 2% 2% 1% 6% 14% 14% 4% 8% Phillips-Van Heus PVH US
Fashion Burberry 1% 2% 2% 0% 14% 14% 1% 8% Burberry Group BRBY LN
Fashion ZARA 9% 7% -1% 22% 0% -8% 16% 4% Diseo T (Inditex) ITX SM
Fashion Kigili 6% 5% -2% 16% 0% -6% 11% 3% Kigili company private
Fashion Marks & Spe 2% 5% 3% 2% 0% 0% 2% 3% Marks & Spencer MKS LN
Fashion Dolce & Gab 3% 5% 4% 5% 0% 0% 4% 3% Dolce & Gabbana private
Fashion Kenzo 1% 1% 1% 7% 3% 3% 4% 2% LVMH MC FP
Fashion H&M 3% 3% 3% 2% 0% 0% 3% 2% H&M Hennes & M HMB SS
Fashion Hatemoglu 2% 3% 0% 9% 0% 0% 6% 2% Hatemoglu private
Fashion Louis Vuitton 2% 0% 0% 0% 3% 3% 1% 2% LVMH MC FP
Fashion Pierre Cardin 3% 3% 1% 14% 0% 0% 9% 2% Pierre Cardin private
Fashion Tommy Hilfig 5% 2% -1% 12% 0% -14% 9% 1% Phillips-Van Heus PVH US
Fashion Guess 0% 2% 2% 0% 0% 0% 0% 1% Guess, Inc. GES US
Fashion Abbate 0% 1% 0% 2% 0% -3% 1% 1% ztay Tekstil private
Fashion Damat & ADV 1% 1% 0% 5% 0% 0% 3% 1% Orka Group private
Fashion Goldlion 0% 1% 1% 2% 0% 0% 1% 1% Goldlion Holding 533 HK
Fashion Hugo Boss 2% 1% 0% 7% 0% 0% 5% 1% Hugo Boss AG BOSS GR
Fashion Tween 1% 1% -1% 0% 0% -3% 1% 1% Orka Group private
Fashion Cline 0% 1% 1% 0% 0% 0% 0% 1% LVMH MC FP
Fashion Escada 1% 1% 1% 0% 0% 0% 1% 1% Escada ESC GR
Fashion Armani 1% 1% 0% 0% 0% 0% 1% 1% Giorgio Armani private
Fashion Christian Dio 1% 1% 1% 0% 0% 0% 1% 1% LVMH MC FP
Fashion DKNY 0% 1% 1% 0% 0% 0% 0% 1% LVMH MC FP
Fashion Polo Ralph La 3% 1% -1% 23% 0% 0% 13% 1% Ralph Lauren RL US
Fashion TopShop 0% 1% 1% 0% 0% 0% 0% 1% TopShop private
Fashion Bisse 2% 0% -1% 2% 0% -3% 2% 0% Bisse Tekstil r private
Fashion Efor 0% 0% 0% 0% 0% 0% 0% 0% Efor Delisted
Fashion Ermenegildo 0% 0% 0% 0% 0% 0% 0% 0% Ermenegildo Zeg private
Fashion Hermes 0% 0% 0% 0% 0% 0% 0% 0% Herms Intl RMS FP
Fashion IGS 0% 0% -1% 0% 0% -3% 0% 0% Istanbul Giyim Sa DAGI TI
Fashion Prada 0% 0% 0% 0% 0% 0% 0% 0% Prada S.p.A. 1913 HK
Fashion Versace 0% 0% 0% 0% 0% -3% 0% 0% Gianni Versace GIAN IM
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 217
Turkey: Demographics
Figure 637: A6. Could you please tell me your age? Figure 638: N2. What is your total after tax monthly income?
Note: Sample size: 1,559 respondents across 14 geographical regions
Figure 639: Urban / Rural split Figure 640: Male / Female split
Figure 641: A9. How many people live in your household?
% of respondents (by
income bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer not
to answer
D.K
1 4 7 3 5 4 5 0 0 5 0
2 13 14 14 12 14 5 0 0 17 9
3 29 22 29 31 33 35 17 50 31 28
4 30 24 30 36 28 30 50 50 26 36
5 or more 24 33 24 17 22 25 33 0 21 28
Mean 3.55 3.63 3.57 3.49 3.50 3.65 4.17 3.50 3.39 3.83
32
40
17
10
0
10
20
30
40
50
18-29 30-45 46-55 56-65
%
o
f
r
e
s
p
o
n
d
e
n
t
s
15
42
18
9
1
0 0
0
10
20
30
40
50
L
e
s
s
t
h
a
n
1
,
0
0
0
(
5
0
0
)
1
,
0
0
1
-
2
,
0
0
0
T
L
(
1
,
5
0
0
)
2
,
0
0
1
-
3
,
0
0
0
T
L
(
2
,
5
0
0
)
3
,
0
0
1
-
5
,
0
0
0
T
L
(
4
,
0
0
0
)
5
,
0
0
1
-
7
,
0
0
0
T
L
(
6
,
0
0
0
)
7
,
0
0
1
-
1
0
,
0
0
0
T
L
(
8
,
5
0
0
)
A
b
o
v
e
1
0
,
0
0
0
T
L
(
1
2
,
5
0
0
)
%
o
f
r
e
s
p
o
n
d
e
n
t
s
30
70
0
20
40
60
80
100
Rural Urban
%
o
f
r
e
s
p
o
n
d
e
n
t
s
50 50
0
10
20
30
40
50
60
Male Female
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 218
Figure 642: A15. In your opinion is now a good time to make a major purchase?
Figure 643: A15 (b) In your opinion is now a good time to make a major purchase? Percentage of respondents who are
positive minus percentage who are negative.
Figure 644: A16. Do you think the state of your own finances over the next 6 months will be better, worse or about the same?
Source: Credit Suisse survey. NB: Income brackets based on average monthly household income.
Figure 645: A16 (b) Do you think the state of your own finances over the next 6 months will be better, worse or about the
same? Percentage of respondents who are positive minus percentage who are negative.
Source: Credit Suisse emerging markets consumer survey.
NB: Income brackets based on average monthly household income.
1
17
27 29
40
44
35
67
50
44
53
45
44
40
17
0
28
18
14
11
25
0
50
0%
20%
40%
60%
80%
100%
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Excellent time Good time Not such a good time A bad time
-44 -41
-18
-9
-30
67
0
-60
-40
-20
0
20
40
60
80
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
10
14
23
19
30
33
75
75
74
68
71
60
67
25
15
12
9 10 10
0 0
0%
20%
40%
60%
80%
100%
Less than 1,000 TL 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Better About the same Worse
-5
2
14
9
20
33
75
-10
0
10
20
30
40
50
60
70
80
Less than 1,000 TL 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 219
Turkey: Income and Other
Figure 646: N1. What savings or investment channels, if any, does your household use to save money?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Bank account 24 11 24 32 36 36 14 25 19 12
Life insurance 4 2 3 6 5 14 0 0 2 0
Stock market 2 2 3 0 1 0 14 25 0 0
Cash 16 13 17 14 12 11 14 0 22 22
Mutual Fund 2 0 2 2 4 4 14 0 0 2
Treasury bond 0 0 0 0 1 0 0 0 0 0
Property 3 0 2 3 6 11 14 25 3 0
Gold and Jewellery 10 5 10 12 17 7 0 25 5 4
No extra saving 40 65 39 30 19 18 29 0 47 60
Base : Unwtd 1,559 233 657 284 133 20 6 4 175 47
Figure 647: N3. To what extent has your household income changed in the last 12 months?
Declined > 20% 5 6 4 6 5 0 17 0 3 2
-10% to -20% 5 6 4 8 2 0 0 0 3 6
-10% to flat 7 8 7 7 6 10 0 0 5 0
Unchanged 65 73 67 61 57 25 33 50 69 70
Flat to +10% 11 6 13 11 19 30 17 0 9 6
+10 to +20% 4 1 3 6 8 20 0 25 4 2
+20 to +30% 1 0 1 1 2 15 33 25 2 0
30%+ 1 0 0 1 1 0 0 0 1 2
Base : Unwtd 1,559 233 657 284 133 20 6 4 175 47
Figure 648: N4. In what way do you expect your household income to change in the next 12 months?
Declined > 20% 4 4 4 6 4 0 0 0 2 0
-10% to -20% 4 4 2 6 4 5 17 0 6 0
-10% to flat 6 8 6 5 7 10 0 0 5 4
Unchanged 62 70 63 60 48 35 33 50 61 68
Flat to +10% 16 10 18 15 26 30 33 0 14 11
+10 to +20% 5 3 4 6 6 10 0 25 5 2
+20 to +30% 1 0 1 1 5 5 17 25 2 0
30%+ 1 0 0 2 2 5 0 0 1 0
Base : Unwtd 1,559 233 657 284 133 20 6 4 175 47
Figure 649: N5. What proportion of your spending is done via credit cards?
0-5% 7 6 9 8 6 0 0 0 2 2
6-10% 8 5 11 11 7 15 0 25 2 2
11-15% 5 3 4 8 10 10 17 0 5 0
16-20% 7 5 6 11 9 15 0 25 7 2
21-25% 6 3 6 8 12 0 0 0 8 6
More than 25% 22 14 21 27 38 30 67 50 21 9
No credit card 35 58 35 22 17 30 17 0 44 40
Mean % exp 19 18 18 19 22 20 27 21 23 22
Base : Unwtd 1,559 233 657 284 133 20 6 4 175 47
Figure 650: N6. How do you think your purchases on credit card are likely to change in the next 12 months?
Rising 23 22 20 24 32 36 40 25 26 7
Staying the same 66 59 68 69 61 50 60 75 61 82
Decreasing 11 19 12 7 8 14 0 0 12 11
Base : Unwtd 1,006 99 425 222 111 14 5 4 98 28
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 220
Figure 651: N10. How effective is your government at solving problems that relate to you?
Very effective
6 5 6 7 7 10 0 0 7 4
Quite effective
22 21 23 22 23 5 33 50 24 9
Not very effective
33 32 33 31 35 30 17 25 35 26
Not at all effective
28 31 28 31 29 45 33 25 19 26
Base : Unwtd
1,559 233 657 284 133 20 6 4 175 47
Figure 652: N11. Do you think that more economic growth will lead to a changed political system?
Yes 45 41 46 48 49 40 33 50 46 23
No 40 42 41 38 36 40 17 50 41 26
Base : Unwtd 1,559 233 657 284 133 20 6 4 175 47
Figure 653: N12. What do you feel is the biggest risk to your country?
Political risk 19 17 17 20 24 26 20 50 21 22
Military risk 11 13 11 13 7 13 10 0 9 10
Social risk 19 14 19 19 24 24 20 0 19 20
Economic risk 34 43 35 31 28 21 20 25 36 38
Domestic instability risk 16 14 17 17 17 16 30 25 15 10
Base : Unwtd 1503 233 657 284 133 20 6 4 175 47
Figure 654: N13. Do you feel that buying domestic brands supports your nation?
Yes 61 64 61 65 74 60 50 25 48 30
No 30 29 28 29 22 35 50 50 44 22
Base : Unwtd 1,559 233 657 284 133 20 6 4 175 47
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 221
Turkey: Automobiles
Figure 655: B1. Does your household currently own a car that is driven for personal use?
% of respondents (by
income bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer not
to answer
D.K
Yes 31 16 28 43 59 56 80 67 24 34
No 69 84 72 57 41 44 20 33 76 66
Figure 656: B2. Does your household own a motorcycle / 2-wheeler for personal use?
Yes 6 4 8 8 2 13 0 33 2 7
No 94 96 92 92 98 88 100 67 98 93
Figure 657: B3. How many cars do you own in your household?
1 95 100 97 94 93 100 100 50 89 100
2 4 0 1 5 5 0 0 50 11 0
3 or more 1 0 1 1 2 0 0 0 0 0
Figure 658: B7. How did you finance it?
All Cash 44 54 41 37 40 44 75 50 66 67
Cash + Credit 38 34 43 43 39 44 25 50 14 7
All Credit 8 3 7 7 12 11 0 0 17 7
Dont Know 9 9 9 12 9 0 0 0 3 20
Base : Unwtd 407 35 153 97 57 9 4 2 35 15
Figure 659: B10. Will you or your family purchase or replace a passenger car in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
0 0 0
3
6
0 0
6
9
14
18
19
100
33
18
20
25
22
19
0 0
47
44
35
30
31
0
67
25
19
17
21
19
0 0
0
10
20
30
40
50
60
70
80
90
100
Less than 1,000 TL 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Income Bracket
Definitely will Probably will Not sure Probably wont Definitely wont
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 222
Figure 660: B4. What brand is the car your household last purchased?
Renault 17 14 15 19 23 22 0 0 17 7
Fiat 16 23 14 20 11 22 25 0 9 27
Ford 8 14 7 7 11 11 0 0 11 7
Volkswagen 6 6 5 6 12 0 25 0 3 7
Opel 7 0 7 10 7 11 0 0 11 0
Hyundai 7 3 7 6 9 0 0 0 9 7
Toyota 4 3 5 4 5 0 0 0 6 0
Other 13 20 17 6 7 22 25 0 11 13
Base : Unwtd 407 35 153 97 57 9 4 2 35 15
Figure 661: B16. How do you plan to finance the upcoming car purchase?
All Cash 19 15 18 21 15 0 60 0 13 50
Cash + Credit 61 62 63 67 75 50 0 100 50 25
All Credit 10 0 16 6 5 50 0 0 6 0
Dont Know 11 23 4 6 5 0 40 0 31 25
Base : Unwtd 147 13 51 33 20 4 5 1 16 4
Figure 662: BT1. Which of the following statements comes closest to your opinion on choosing your new car?
I would be willing to pay more for
an electric engine
12 0 8 12 20 100 20 0 6 0
I would not be willing to pay more,
but if it was the same price I would
choose an electric engine over any
other type
16 23 25 15 5 0 0 0 13 0
I would not be willing to pay any
more for an electric engine
25 23 20 36 15 0 20 100 25 75
Dont know
46 54 47 36 60 0 60 0 56 25
Base : Unwtd
147 13 51 33 20 4 5 1 16 4
Figure 663: B15. Which car brand are you most likely purchase?
Local 5 5 8 2 3 0 20 0 9 0
Foreign 87 90 80 90 93 100 60 100 86 88
Opel 12 5 10 20 10 17 0 0 9 13
Renault 12 15 20 8 10 0 0 33 5 13
Volkswagen 8 5 0 16 10 0 20 0 9 13
Base : Unwtd 147 13 51 33 20 4 5 1 16 4
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer not
to answer
D.K
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 223
Turkey: Food & Beverage
Figure 664: C1. Have you purchased any of these products in the last 3 months?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Drinks: Yes
76 72 80 73 85 58 75 67 73 64
Drinks: No
24 28 20 27 15 42 25 33 27 36
Drinks: Base 1,004 176 410 175 78 12 4 3 107 39
Beer: Yes 21 14 20 29 37 58 50 33 10 0
Beer: No 79 86 80 71 63 42 50 67 90 100
Beer: Base 1,004 176 410 175 78 12 4 3 107 39
Bottled Water: Yes 76 63 76 90 90 83 75 67 72 64
Bottled Water: No 24 38 24 10 10 17 25 33 28 36
Bottled Water:Base 1,004 176 410 175 78 12 4 3 107 39
Spirits: Yes
18 11 17 24 37 25 50 0 8 8
Spirits: No
82 89 83 76 63 75 50 100 92 92
Spirits:Base
1,004 176 410 175 78 12 4 3 107 39
Dairy: Yes
89 84 90 90 94 100 100 100 89 72
Dairy: No
11 16 10 10 6 0 0 0 11 28
Dairy: Base
1,004 176 410 175 78 12 4 3 107 39
Figure 665: C2. Which brands of the following have you purchased in the last 3 months?
Drinks - Foreign 62 66 61 58 58 64 50 50 74 78
Coca-Cola 33 28 33 30 27 45 50 50 49 56
Drinks - Local 37 34 39 41 42 36 50 50 26 22
Cola Turka 8 10 7 8 11 9 25 50 5 10
Uludag 7 5 7 10 11 0 0 0 8 2
Drinks - Base 763 126 328 128 66 7 3 2 78 25
Beer - Foreign 45 38 46 45 53 20 33 100 36 0
Miller 4 0 4 4 6 0 0 0 0 0
Carlsberg 4 0 3 5 6 0 0 0 7 0
Beer - Local 55 63 53 55 47 80 67 0 64 0
Efes Pilsen 48 59 44 48 43 70 67 0 64 0
Tuborg 32 34 35 26 33 20 33 100 29 0
Beer - Base 209 24 84 51 29 7 2 1 11 0
Water - Foreign 4 3 4 5 3 0 0 0 1 0
Water - Local 95 96 94 94 96 100 100 100 98 94
Erikli 17 15 16 17 23 0 33 50 19 14
Hayat 16 21 18 14 11 18 0 50 18 6
Water - Base 764 110 310 157 70 10 3 2 77 25
Spirits - Foreign 35 22 38 37 28 33 50 0 54 25
Jack Daniels 7 0 10 2 4 0 50 0 23 25
Spirits - Local 62 70 60 62 70 67 50 0 38 50
Yeni Raki 28 30 29 23 37 33 50 0 15 25
Spirits - Base 176 20 68 42 29 3 2 0 9 3
Dairy - Foreign 10 9 8 14 15 0 0 0 7 14
Dairy - Local 89 89 92 86 85 100 100 100 91 86
Pinar 21 17 22 21 18 24 33 33 25 23
Sutas 17 10 17 18 19 19 0 67 21 21
Icim 6 6 7 6 5 0 0 0 5 2
Dairy - Base 890 148 370 157 73 12 4 3 95 28
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 224
Figure 666: C3. Do you expect to spend more on any of these products in the next 12 months?
% of respondents (by
income bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Drinks: Yes 28 22 31 33 28 17 25 67 20 18
Drinks: No
72 78 69 67 72 83 75 33 80 82
Beer: Yes 10 6 8 17 14 25 25 0 7 3
Beer: No 90 94 92 83 86 75 75 100 93 97
Water: Yes
30 20 32 39 31 17 50 33 25 18
Water: No
70 80 68 61 69 83 50 67 75 82
Spirits: Yes
10 7 9 15 17 8 25 0 8 5
Spirits: No
90 93 91 85 83 92 75 100 92 95
Dairy: Yes
34 29 35 42 38 42 50 33 26 15
Dairy: No
66 71 65 58 62 58 50 67 74 85
Figure 667: C4. What % of your diet is made up of meat?
0% 5 7 5 4 0 0 0 0 13 5
0-5% 23 37 21 24 12 25 0 0 20 15
6-15% 23 23 26 13 33 8 0 67 21 18
16-25% 17 11 18 25 27 8 25 0 10 10
More than 25% 21 15 20 29 24 50 75 33 18 10
Figure 668: C6. What level of inflation have you seen over the past 12 months on basic food and drink?
Below 1% 6 10 4 7 8 25 0 0 3 5
1-3% 14 10 13 24 21 0 0 0 6 8
3-5% 14 13 15 14 12 0 0 67 19 5
5-7% 8 7 8 11 10 8 50 33 5 5
7-10% 5 7 5 3 6 0 0 0 6 5
Above 10% 16 22 17 17 17 17 25 0 7 8
Havent noticed any 11 10 9 7 10 25 0 0 25 5
D.K. 1,004 176 410 175 78 12 4 3 107 39
Base: Unwtd 6 10 4 7 8 25 0 0 3 5
Figure 669: C7. How sensitive are you to rising food and drink prices generally?
Very sensitive 26 36 23 27 36 33 50 0 13 21
Somewhat sensitive 48 43 52 49 42 50 25 67 51 41
Somewhat not sensitive 20 17 21 20 19 8 0 33 27 18
Not at all sensitive 5 5 4 4 3 8 25 0 8 21
Base: Unwtd 1,004 176 410 175 78 12 4 3 107 39
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 225
Figure 670: C5. How do you think your meat consumption is likely to change over the next 12 months?
Source: Credit Suisse emerging markets consumer survey. Note: No responses account for the remainder of population in % stacked columns
Figure 671: C5 (b) Percentage of respondents planning on consuming more meat minus respondents planning less
Source: Credit Suisse emerging markets consumer survey
10
12
18
27
41
0
67
70
75
75
65
50
75
33
20
13
6 7 8
25
0
0%
20%
40%
60%
80%
100%
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
P
l
a
n
n
e
d
s
p
e
n
d
o
n
m
e
a
t
i
n
1
2
m
o
n
t
h
s
(
%
o
f
p
o
p
.
l
i
k
e
l
y
t
o
c
h
a
n
g
e
i
n
t
a
k
e
)
More The same Less
-10
-1
12
20
33
67
-20
-10
0
10
20
30
40
50
60
70
80
Less than 1,000 TL 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
N
e
t
%
o
f
r
e
s
p
o
n
d
e
n
t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 226
Turkey: Home & Personal Care
Figure 672: E1. Have you purchased any of these products in the last 3 months?
% of respondents (by
income bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Tissues: Yes 86 80 90 94 88 88 75 67 79 63
Tissues: No 14 20 10 6 12 13 25 33 21 37
Tissues: Base 1,141 197 459 195 83 16 4 3 138 46
Fem Hygiene: Yes 79 77 79 85 82 100 50 100 79 63
Fem Hygiene: No 21 23 21 15 18 0 50 0 21 38
Fem Hygiene: Base 523 92 218 84 33 8 2 1 61 24
Cosmetics: Yes 53 39 56 70 69 56 75 33 36 43
Cosmetics: No 47 61 44 30 31 44 25 67 64 57
Cosmetics: Base 1,141 197 459 195 83 16 4 3 138 46
Figure 673: E2. Which brands have you purchased in the last 3 months?
Tissues - Foreign 20 20 19 20 21 29 0 50 19 14
Tissues - Local 79 79 80 79 77 65 100 50 77 81
Solo 22 18 24 25 19 29 20 0 21 22
Selpak 26 25 27 26 29 12 60 50 27 25
Tissues - Base 983 158 411 184 73 14 3 2 109 29
Fem Hygiene - Foreign 21 18 22 22 18 44 0 0 20 6
Kotex 15 12 14 18 11 33 0 0 19 6
Fem Hygiene - Local 77 78 76 76 79 56 100 100 80 76
Orkid 41 38 37 48 42 11 100 50 51 41
Molped 22 27 22 17 24 22 0 0 22 18
Fem Hygiene - Base 414 71 172 71 27 8 1 1 48 15
Cosmetics - Foreign 56 48 53 61 54 69 100 100 68 57
Avon 20 21 21 19 14 13 20 50 24 14
Nivea 10 7 10 10 9 6 0 0 10 14
Cosmetics - Local 42 48 45 38 44 31 0 0 30 38
Arko 16 18 18 16 20 6 0 0 7 11
Hobi/ Hobby 6 10 7 5 4 0 0 0 3 8
Cosmetics - Base 609 77 255 137 57 9 3 1 50 20
Figure 674: E3. Do you expect to spend more on any of these products in the next 12 months?
Tissues: Yes 33 25 33 35 32 32 50 17 38 45
Tissues: Base 67 75 67 65 68 68 50 83 62 55
Fem Hygiene: Yes 21 12 24 22 28 21 30 0 25 17
Fem Hygiene: Base 79 88 76 78 72 79 70 100 75 83
Cosmetics: Yes 21 12 24 22 28 21 30 0 25 17
Cosmetics: Base 79 88 76 78 72 79 70 100 75 83
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 227
Turkey: Luxury Goods
Figure 675: F9. Do you favour domestic brands, or do you favour western luxury brands?
% of respondents (by
income bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Domestic 45 50 46 43 47 50 33 66 45 29
Western 2 2 1 2 3 7 0 0 4 3
No Preference 28 28 31 28 28 14 33 0 19 16
Base: Unwtd 985 177 408 152 76 14 3 3 114 38
Figure 676: F6. Are you planning to purchase any goods from
these categories in next 12 months? FASHION
Figure 677: F6. Are you planning to purchase any goods from
these categories in next 12 months? LEATHER
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
Figure 678: F6. Are you planning to purchase any goods from
these categories in next 12 months? WATCHES
Figure 679: F6. Are you planning to purchase any goods from
these categories in next 12 months? JEWELLERY
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
75
85
90
93
86
67
100
0
20
40
60
80
100
L
e
s
s
t
h
a
n
1
,
0
0
0
T
L
1
,
0
0
1
-
2
,
0
0
0
T
L
2
,
0
0
1
-
3
,
0
0
0
T
L
3
,
0
0
1
-
5
,
0
0
0
T
L
5
,
0
0
1
-
7
,
0
0
0
T
L
7
,
0
0
1
-
1
0
,
0
0
0
T
L
A
b
o
v
e
1
0
,
0
0
0
T
L
%
o
f
r
e
s
p
o
n
d
e
n
t
s
6
10
21
33
14
0
67
0
10
20
30
40
50
60
70
L
e
s
s
t
h
a
n
1
,
0
0
0
T
L
1
,
0
0
1
-
2
,
0
0
0
T
L
2
,
0
0
1
-
3
,
0
0
0
T
L
3
,
0
0
1
-
5
,
0
0
0
T
L
5
,
0
0
1
-
7
,
0
0
0
T
L
7
,
0
0
1
-
1
0
,
0
0
0
T
L
A
b
o
v
e
1
0
,
0
0
0
T
L
%
o
f
r
e
s
p
o
n
d
e
n
t
s
10
11
17
26
21
33 33
0
5
10
15
20
25
30
35
L
e
s
s
t
h
a
n
1
,
0
0
0
T
L
1
,
0
0
1
-
2
,
0
0
0
T
L
2
,
0
0
1
-
3
,
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4
5
13
21
14
33
0
0
5
10
15
20
25
30
35
L
e
s
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n
1
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%
o
f
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s
p
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t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 228
Figure 680: F6. Are you planning to purchase any goods from
these categories in next 12 months? PERFUMES
Figure 681: F6. Are you planning to purchase any goods from
these categories in next 12 months? SPORTSWEAR
Source: Credit Suisse emerging markets consumer survey Source: Credit Suisse emerging markets consumer survey
32
49
63 63
64
67 67
0
10
20
30
40
50
60
70
80
L
e
s
s
t
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%
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s
38
58
70
64
79
67 67
0
10
20
30
40
50
60
70
80
90
L
e
s
s
t
h
a
n
1
,
0
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t
s
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 229
Turkey: Technology and Internet
Figure 682: G1/ H1 / H2. Personal computer, Mobile phone, and Smartphone penetration
Source: Credit Suisse emerging markets consumer survey
Figure 683: G4. Which of the following electronics products/services are you most likely to purchase in the next 12m?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000 TL
More than
10000 TL
Would
prefer
not to
answer
D.K
Blu-Ray Player 0 0 0 1 1 0 0 0 0 0
Camcorder 2 0 2 3 3 0 0 0 1 4
Desktop computer 4 3 4 4 2 0 25 14 1 4
Digital Camera 5 4 6 7 5 5 0 0 1 6
DVD Player 1 3 1 2 1 0 0 0 0 4
E-Reader 0 0 0 1 0 0 0 14 0 0
Gaming facility 1 0 1 3 3 0 0 0 1 2
GPS/Navigation 1 0 1 1 1 0 0 0 1 0
Internet Service 2 2 2 1 1 0 0 14 1 2
Mobile Phone 6 5 7 5 4 5 0 0 5 8
Smartphone 9 6 10 11 15 16 0 14 6 8
MP3 1 1 2 1 1 0 0 0 0 2
Netbook 2 2 3 2 2 5 0 0 0 0
Notebook PC 7 5 6 10 13 11 25 0 8 4
Stereo HiFi 0 0 0 0 0 0 0 0 0 0
Traditional TV 0 0 0 0 0 0 0 0 0 0
LCD TV 9 9 9 9 10 11 0 0 5 6
Flat screen TV 0 1 0 0 1 0 0 0 0 0
Tablet 4 3 4 5 4 5 0 0 3 2
None of these 44 55 41 33 35 42 50 43 66 51
Figure 684: G6. Which brand of TV (LCD Flat screen) are you most likely to purchase?
Samsung 35 35 36 41 8 50 0 0 50 0
Vestel 6 4 8 11 0 0 0 0 0 0
LG 12 9 11 7 42 0 0 0 0 0
Sony 7 4 5 7 17 0 0 0 25 0
Philips 4 0 5 4 0 0 0 0 13 0
Arcelik 12 13 14 15 0 0 0 0 0 33
Base : Unwtd 139 23 64 27 12 2 0 0 8 3
0%
20%
40%
60%
80%
100%
Total 2013 Less than 1,000
TL
1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
E
l
e
c
t
r
o
n
i
c
O
w
n
e
r
s
h
i
p
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Computers Phones Smart Phones
Income group
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 230
Figure 685: l6. What services have you used in the last 6 months?
Figure 686: I1. Do you have access to the Internet?
% of respondents (by
income bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Yes 64 40 61 84 86 96 67 100 54 57
No 36 60 39 16 14 4 33 0 46 43
Figure 687: I1.1. If so, do you have broadband access already, or expect to have it within 12 months?
Yes 74 65 74 80 80 100 67 100 62 52
No 16 22 15 13 18 0 0 0 21 26
Dont know 10 13 11 7 1 0 33 0 18 22
Figure 688: I11. How do you think your purchasing on the internet is likely to change in the next 6 months?
More 12 6 10 12 29 12 33 33 11 17
The same 79 73 84 77 63 75 67 67 82 83
Less 9 20 6 10 8 13 0 0 7 0
Base : Unwtd 811 82 328 191 92 16 3 3 73 23
30
37
0
11
34
50
10
26
33
3
21
33
67
78
50
25
49
17
2
10
0
0
20
40
60
80
100
Low Income Medium Income High Income
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Gaming
Banking
Shopping
Travel
Social Network
Messaging
Gambling
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 231
Turkey: Telecommunications
Figure 689: H1. Do you currently own and use a handset for personal use?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Yes, I pay for it 77 74 74 75 86 65 60 100 82 90
Yes, employer pays 4 2 3 7 7 0 20 0 3 0
Yes, somebody else pays 15 17 18 13 6 29 20 0 7 10
No, I do not 5 7 4 4 2 6 0 0 8 0
Base : Unwtd 1,292 211 539 230 107 17 5 4 137 42
Figure 690: H3. What brand is your current mobile handset?
Apple
6 2 4 7 14 6 20 50 9 2
Nokia
41 55 42 34 35 19 0 0 40 43
Samsung
41 33 42 45 44 50 40 25 40 40
Base : Unwtd
1,229 196 515 220 105 16 5 4 126 42
Figure 691: H8. How much do you spend, on average, on mobile telephone bills per month?
Up to 50 TL 76 89 85 64 49 56 20 75 69 69
51 60 TL 12 6 8 18 18 19 40 25 13 21
61 80 TL 6 3 3 8 13 13 20 0 10 0
81 100 TL 2 1 2 4 6 6 0 0 2 0
Over 101 TL 3 0 2 6 14 6 20 0 3 3
Base : Unwtd 1,229 196 515 220 105 16 5 4 126 42
Figure 692: H11. Do you plan to upgrade to a Smartphone in the next 12 months?
Yes 29 19 24 34 50 75 100 0 36 14
No 71 81 76 66 50 25 0 0 64 86
Base : Unwtd 252 36 111 53 18 4 1 0 22 7
Figure 693: H12. Which brand of Smartphone handset will you buy?
Apple 9 4 5 11 16 20 0 25 12 33
Blackberry 1 2 2 1 2 0 0 0 3 0
Nokia 23 41 24 21 16 10 0 0 12 17
Samsung 46 39 50 46 44 70 0 25 39 25
Base : Unwtd 496 51 197 126 62 10 1 4 33 12
Figure 694: H13. Is your next handset likely to be a 3G handset?
Yes 54 31 53 63 60 70 100 75 42 50
No 19 35 18 15 16 10 0 25 15 25
Dont Know 28 33 29 22 24 20 0 0 42 25
Base : Unwtd 496 51 197 126 62 10 1 4 33 12
Figure 695: H8. How much do you spend, on average, on mobile telephone bills per month?
Source: Credit Suisse emerging markets consumer survey
89
85
64
49
56
20
75
6
8
18
18
19
40
25
3
8
13
13
20
0
0
0
6
20
0 0 0
2
3
0 0 0 0 0
1
4
0 0 0 0 0 1 2 0 0 0
0%
20%
40%
60%
80%
100%
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Less than 50 TL (25) 51-60 TL (55) 61-80 TL (70) 81-100 TL (90) 101-120 TL (110) 121-140 TL (130) 141-180 TL (160) 181 TL or more (200)
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 232
Turkey: Travel
Figure 696: J1/J6. Have you been / Are you planning to go on holiday in the last / next 12 months?
Source: Credit Suisse emerging markets consumer survey
Figure 697: J2. Where did you go on your last holiday?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
At home 5 0 5 9 4 0 0 0 3 0
Elsewhere in the country 93 100 95 91 88 78 67 100 97 93
International destination 2 0 0 1 8 22 33 0 0 7
Base : Unwtd 521 38 201 139 75 9 3 3 38 15
Figure 698: J4. What was the main form of transport that you used to reach your holiday destination?
Car 43 37 40 47 50 44 33 67 30 40
Bus 47 58 54 43 33 44 33 0 43 47
Train 0 0 0 0 1 0 0 0 3 0
Ship 1 0 0 1 0 0 0 33 0 7
Aeroplane 9 5 5 8 13 11 33 0 24 7
Other 1 0 1 2 3 0 0 0 0 0
Base : Unwtd 495 38 191 127 72 9 3 3 37 15
Figure 699: J7. Where are you planning to go for your next holiday?
At home 4 7 4 5 2 0 0 0 3 0
Elsewhere in the country 92 89 95 92 87 75 100 100 97 94
International destination 4 4 1 3 11 25 0 0 0 6
Base : Unwtd 591 55 228 154 84 12 3 4 35 16
17
34
56
60
45
75 75
24
38
62
68
60
75
100
0
15
30
45
60
75
90
105
Less than 1,000 TL 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
h
o
u
s
e
h
o
l
d
s
h
o
l
i
d
a
y
i
n
g
Income Bracket
Taken holiday in the last 12 months Planning to take holiday in the next 12 months
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 233
Turkey: Property
Figure 700: K1. Do you or your family live in your own property?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Yes 60 50 61 64 67 65 80 100 50 73
No 40 50 39 36 33 35 20 0 50 27
Base : Unwtd 1,235 205 536 216 86 17 5 3 126 41
Figure 701: K2. If you do not own your own property, on what terms do you occupy the property?
Rented 84 72 86 96 93 50 100 0 87 82
Allocated 1 2 0 0 4 50 0 0 0 0
Borrowed 8 20 7 1 0 0 0 0 5 0
Base : Unwtd 496 102 207 78 28 6 1 0 63 11
Figure 702: K6. If you are planning to purchase a property in the next 2 years, what is the main motivation for doing so?
Upgrade 15 11 20 10 22 13 0 0 17 0
First-time home 59 78 61 65 56 25 50 0 58 67
Investment 18 11 8 20 22 50 50 67 17 33
Change of location 1 0 2 0 0 0 0 33 0 0
Holiday property 2 0 2 2 0 13 0 0 8 0
Base : Unwtd 167 9 61 51 18 8 2 3 12 3
Figure 703: K9. How, if at all, do you expect local property prices to change in the next 12 months?
Increase 38 41 34 39 44 59 40 100 39 30
About the same 39 38 41 43 37 12 60 0 33 32
Decrease 10 6 10 10 6 18 0 0 14 12
Base : Unwtd 1,235 205 536 216 86 17 5 3 126 41
Figure 704: K10. How much of your total wealth is made up of property?
Below 25% 29 38 27 31 24 29 40 0 31 12
25% - 50% 14 16 13 19 15 18 0 0 10 7
51% - 75% 13 4 15 14 24 12 40 0 9 5
76% - 95% 6 5 7 7 12 18 0 33 1 2
Above 95% 6 5 6 8 10 12 0 67 2 0
Don't know 32 32 32 22 14 12 20 0 48 73
Base : Unwtd 1,235 205 536 216 86 17 5 3 126 41
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 234
Figure 705: K5. Do you or your household intend to purchase a property in the next 2 years?
Source: Credit Suisse emerging markets consumer survey
Figure 706: K4 & K7 Property Financing: ALL CASH
Source: Credit Suisse emerging markets consumer survey
Figure 707: K4 & K7 Property Financing: CASH + CREDIT
Source: Credit Suisse emerging markets consumer survey
Figure 708: K4 & K7 Property Financing: ALL CREDIT
Source: Credit Suisse emerging markets consumer survey
4
11
24
21
47
40
100
96
89
76
79
53
60
0
0%
20%
40%
60%
80%
100%
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
No
Ye
s
40
41
31
28
27
50
33
11
13
16
17
0
50
33
0
10
20
30
40
50
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
22
30
46
36
45
25
67
33
64
76
39
75
50
67
0
10
20
30
40
50
60
70
80
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
8
6
9
10
9
25
0
11
10
8
22
25
0 0
0
5
10
15
20
25
30
Less than 1,000 1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
%
o
f
r
e
s
p
o
n
d
e
n
t
s
Current
House
Financing
Future
House
Financing
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 235
Turkey: Education
Figure 709: L3. Do you yourself currently participate in any adult continuing education?
Yes
3 1 3 5 4 6 0 33 1 0
No
97 99 97 95 96 94 100 67 99 100
Base : Unwtd
1,301 208 549 232 101 16 5 3 146 41
Figure 710: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
More 3 3 2 4 1 0 0 0 5 0
About the same 82 82 82 81 80 94 100 100 82 76
Less 16 15 16 14 19 6 0 0 14 24
Base : Unwtd 1,301 208 549 232 101 16 5 3 146 41
Figure 711: L6. Do you intend to spend more, or less, on education or training courses in the next 12 months?
Source: Credit Suisse emerging markets consumer survey
3
2
4
1
0 0 0
15
16
14
19
6
0 0
0
5
10
15
20
Less than 1,000
TL
1,001 - 2,000 TL 2,001 -3,000 TL 3,001 -5,000 TL 5,001 -7,000 TL 7,001 -10,000 TL Above 10,000 TL
S
p
e
n
d
i
n
g
o
n
e
d
u
c
a
t
i
o
n
&
t
r
a
i
n
i
n
g
i
n
t
h
e
n
e
x
t
1
2
m
o
n
t
h
s
(
%
o
f
h
o
u
s
e
h
o
l
d
s
)
Income bracket
More Less
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 236
Turkey: Healthcare
Figure 712: M1. Does your household have access to free or partially-free health care from the State?
% of respondents (by income
bracket)
Total Less
than
1000 TL
1001 TL
2000
TL
2001 TL
3000
TL
3001 TL
5000
TL
5001 TL
7000
TL
7001 TL
10000
TL
More
than
10000 TL
Would
prefer
not to
answer
D.K
Yes 78 72 78 90 90 93 80 67 66 60
No 22 28 22 10 10 7 20 33 34 40
Base : Unwtd 1,242 201 536 210 103 14 5 3 127 43
Figure 713: M2. What services, if any, could you get free from the state?
Hospital 32 33 32 30 28 23 33 20 40 39
Emergency Room 21 23 19 21 21 19 22 20 22 19
Prescriptions 23 23 23 21 22 21 33 20 24 30
Vaccinations 11 8 12 12 11 17 0 20 4 4
Diagnostic Tests 15 13 14 16 18 19 11 20 10 9
Base : Unwtd 972 144 416 190 93 13 4 2 84 26
Figure 714: M8. Is anyone in your household a regular purchaser of medicines (more than one item per month)?
Yes 23 24 22 31 26 21 20 33 9 16
No 77 76 78 69 74 79 80 67 91 84
Base : Unwtd 1,242 201 536 210 103 14 5 3 127 43
Figure 715: M12. Thinking now about everyone in your household, would you expect to be spending more or less on
medicines over the next 12 months?
More 8 8 9 5 9 14 20 33 6 14
Same 77 72 76 87 83 57 60 33 79 53
Less 15 20 15 9 9 29 20 33 15 33
Base : Unwtd 1,242 201 536 210 103 14 5 3 127 43
Figure 716: M13. How much extra would you be willing to pay for an international medicine brand, rather than a locally
produced product?
Wont pay extra
72 81 73 64 59 64 60 100 77 74
1-10% extra
23 13 24 33 32 7 40 0 13 14
11-20% extra
3 3 2 2 5 14 0 0 9 5
21-30% extra
1 2 0 0 2 7 0 0 2 2
More than 30% extra
1 0 1 0 2 7 0 0 0 5
Base : Unwtd 1,242 201 536 210 103 14 5 3 127 43
Figure 717: M14: Do you trust local brands as much as international brands on efficacy and safety?
Only efficacy 18 11 18 26 20 14 40 0 17 14
Only safety 8 11 7 6 9 0 20 33 9 2
Both 49 59 51 47 54 71 40 33 36 16
Neither 6 4 5 6 9 7 0 0 7 9
Base : Unwtd 1,242 201 536 210 103 14 5 3 127 43
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 237
Appendix: Methodology
The Credit Suisse Emerging Market Consumer Survey was carried out by the global marketing firm,
The Nielsen Company, in Q3 2013. This builds upon and expands work undertaken by Credit
Suisse in the Emerging Consumer Survey (published in 2013, 2012 and 2011) and the China
Consumer Survey (published annually since 2005).
This survey was conducted across nine emerging countries: China, India, Russia, Brazil, Mexico,
Saudi Arabia, South Africa, Turkey and Indonesia. The data set consists of more than 2,500
successful interviews in both China and India and more than 1,500 in the other seven countries.
The interviews were conducted across several cities and rural areas in each country, with urban
respondents accounting for roughly 70% of the interviews and rural respondents making up the
balance, except for Saudi Arabia, where the breakdown was approximately 90:10. A gender split of
50% male and 50% female was the aim throughout the markets.
The survey adopted a face-to-face interviewing method for all respondents, with interviews taking
place on the street and in peoples homes. While cross-region consistency was the aim in
constructing the survey from the outset, the questionnaires were adjusted slightly to account of
local factors in each country with the surveyor guiding the interviewee through the process from
start to finish. Screening questions were asked of respondents willing to cooperate. Qualified
respondents continued to the main questionnaire.
Only fully complete interviews were accepted as successful interviews. Samples were distributed to
make the survey representative of the national population, and respondents were thus spread over
a range of income brackets, ages, professions, and educational levels.
Those who work for (or have family members or close friends working for) marketing, market
research, media or PR companies were disqualified from the survey. Similarly, those working in
industries related to the questions we were asking skipped the corresponding section. In any
instance where a family member did not control household finances, but still made purchasing
decisions, they were still classed as a consumer and surveyed.
Interviews were carried out throughout the week, with different sections of the population targeted
depending on the time of day, thereby ensuring a representative sample. Doing so ensured a
biased proportion of employed or unemployed participants were not surveyed. Depending on the
number of sections relevant to each surveyee the length of the questionnaire was between 25-35
minutes.
February 2014
Credit Suisse Emerging Consumer Survey Databook 2014 Source: Credit Suisse Emerging Consumer Survey 2014 238
About the survey
This report has been produced using market research gathered by The Nielsen Company. This has
given the Credit Suisse Research Institute the ability to conduct a consistent multi-region survey
while also incorporating questions specific to the countries surveyed in the report.
Nielsen is a leader in data measurement and information across a wide range of industries and
regions. Their expertise has complemented the analysis the Research Institute has conducted in
this report. Nielsens input has helped develop a more complete view of the competitive consumer
landscape across emerging markets.
Nielsen was founded in 1923 by Arthur C. Nielsen, Sr., who invented an approach to measuring
competitive sales results that established the concept of market share as a practical management
tool. For nearly 90 years, they have advanced the practice of market research and audience
measurement for the benefits of their clients in a constantly evolving marketplace.
Nielsen has a presence in approximately 100 countries, and holds positions within established and
emerging markets. Their operating model is grounded in a simple, open and integrated approach
that delivers a broad portfolio of services and solutions for their clients.
The Credit Suisse Research Institute would like to thank The Nielsen Company for their invaluable
assistance in this project.
General disclaimer / Important information
This document was produced by and the opinions expressed are those of Credit Suisse as of the date of writing and are subject to change. It has been prepared
solely for information purposes and for the use of the recipient. It does not constitute an offer or an invitation by or on behalf of Credit Suisse to any person to
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PUBLISHER
CREDIT SUISSE AG
Research Institute
Paradeplatz 8
CH-8070 Zurich
Switzerland
cs.researchinstitute@credit-suisse.com
PRODUCTION MANAGEMENT
INVESTMENT STRATEGY & RESEARCH
INVESTMENT PUBLISHING
Markus Kleeb (Head)
Ross Hewitt
Katharina Schlatter
AUTHORS
Mujtaba Rana
Richard Kersley
Ashlee Ramanathan
EDITORIAL DEADLINE
31 January 2014
Imprint
CREDIT SUISSE AG
Research Institute
Paradeplatz 8
CH-8070 Zurich
Switzerland
cs.researchinstitute@credit-suisse.com
www.credit-suisse.com/researchinstitute 0
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