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J OHN FI LI PPI
POSITION STATEMENT

General sales manager with 15 plus years experience in the automotive industry,
with the last 12 years in sales and the last 8 years in management. Specializing in
the automotive dealership industry has allowed me to hone my skills with a wide
variety of individuals, both as clients and employees.
EXPERIENCE


01/10 08/13 Midway Chevrolet Phoenix, AZ
General Sales Manager
Oversaw the day-to-day operations of the sales department, as well as the
entire dealership in the absence of the General Manager.
Implemented sales tactics that increased front end gross profit by 253%
Strategically put in place a game plan between sales and the F & I department
that resulted in a 147% increase in back end gross profit.
Negotiated with the service department, and various vendors that reduced
vehicle reconditioning and upgrading costs $360,000 annually.
Dramatically improved and maintained CSI through the implementation of
proactive, customer-oriented sales and service management techniques
resulting in a CSI score above regional average.
Trained the sales staff in such activities as, forecasting monthly goals,
prospecting, time management, and customer follow-up, resolving customer
issues, following the step-by-step sales processes, utilizing the CRM, and
maximizing gross profit / volume sales.

6/06 - 12/09 Momentum Automotive Group Draper, UT
Sales Manager
Pre-owned dealership specializing in quality high-line automotive brands.
Recruited to revitalize dealership that had been in a loss situation. Reducing
losses with-in 10 months.
Increased profit margins, and reduced total expenses by connecting cash-
flow problems, greatly improving inventory turnover, as well as upgrading
facility to be more energy efficient.
Maintained and managed successful positive vendor relationships for all
aspects of the dealership.
Successful in hiring, training, motivating, and retaining quality personnel by
creating a positive opportunity rich work environment, resulting in increased
employee retention, and excellent customer satisfaction.


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4/02 6/06 Cars-Mart Springville, UT
Assistant Sales Manager
Promoted to Assistant Sales Manager after consistently exceeding monthly
sales volume quota, as well as maintaining an above average per-copy gross
profit figure.
Trained, and managed a successful team of seven salesmen, from which 68%
of all sales were produced.
Back-up desk manager.

EDUCATION

2014-Present Salt Lake Community College Salt Lake City, UT


REFERENCES

Available upon request