Course Design Guide

HSM/210 Version 3
1
Syllabus
Axia College/College of Social Sciences
HSM/210 Version 3
Human Serices in !"e #ni!ed S!a!es
Co$yrig"! % 200&' 200( by #niersi!y of )"oenix* All rig"!s resered*
Course Description
+"is course is a founda!ion for !"e s!udy of "uman serices in !"e #ni!ed S!a!es* ,! $roides an oerie- of !"e
eolu!ion of American "uman serices deliery sys!ems' including "is!orical $ers$ec!ies' as -ell as curren! and
fu!ure !rends* ,! coers !"e role of "uman serices -or.ers' "o- needs are de!ermined and me!' and fac!ors !"a!
affec! !"e deliery of serices suc" as !"eore!ical $ers$ec!ies' social $olicies' and goernmen! regula!ions*
Communi!y adocacy' $reen!ion !ec"ni/ues' and con!em$orary issues in !"e "uman serices indus!ry are also
examined*
Policies
0acul!y and s!uden!s/learners -ill be "eld res$onsible for unders!anding and ad"ering !o all $olicies con!ained
-i!"in !"e follo-ing !-o documen!s1
#niersi!y $olicies1 2ou mus! be logged in!o !"e s!uden! -ebsi!e !o ie- !"is documen!*
,ns!ruc!or $olicies1 +"is documen! is $os!ed in !"e Course Materials forum*
#niersi!y $olicies are sub3ec! !o c"ange* 4e sure !o read !"e $olicies a! !"e beginning of eac" class* )olicies
may be slig"!ly differen! de$ending on !"e modali!y in -"ic" you a!!end class* ,f you "ae recen!ly c"anged
modali!ies' read !"e $olicies goerning your curren! class modali!y*
Course Materials
4urger' 5* 6*' 7 2ou.eles' M* 82009:* Human services in contemporary America 8;!" ed*:* 4elmon!' CA1
4roo.s/Cole<+"omson =earning*
All elec!ronic ma!erials are aailable on !"e s!uden! -ebsi!e*
Supplemental Resources
Axia College>s Writing Style Handbook' is aailable on !"e s!uden! -ebsi!e from !"e Cen!er for 5ri!ing
?xcellence a! "!!$s1//ecam$us*$"oenix*edu/secure/aa$d/C5?/$dfs/Axia-ri!ing@s!yle@"andboo.*$df
Week One: Historical Evolution and Current Services
Details Due Points
Objectives 1.1 ?x$lain !"e eolu!ion of "uman serices in !"e #ni!ed S!a!es*
1.2 Describe ma3or demogra$"ic !rends !"a! affec! !"e deliery of
"uman serices*
W!
O"
Course
#reparation
Rea$ !"e course descri$!ion and ob3ec!ies*
Rea$ !"e ins!ruc!or>s biogra$"y and $os! your o-n*
Rea$in%s Rea$ A$$endix A*
Rea$ C"* 1 7 3 of Human Services in Contemporary America*
Course Design Guide
HSM/210 Version 3
2
#articipation #articipate in class discussion* Angoing
8a! leas!
9 days:
10
&iscussion
'uestions
Respon$ !o -ee.ly discussion /ues!ions* &' 1 B
Day 2
+uesday
&' 2 B
Day 9
+"ursday
C
C
C(ec)#oint
Deins!i!u!ionaliDa!ion
of !"e Men!ally ,ll
Ane of !"e mos! significan! "is!orical een!s !o influence !"e
eolu!ion of "uman serice -or. -as !"e deins!i!u!ionaliDa!ion of !"e
men!ally ill in !"e 1&;0s* 2our !ex! examines some $osi!ie and
nega!ie ou!comes of deins!i!u!ionaliDa!ion*
Resources* $* 199 in C"* 3 of Human Services in Contemporary
America, and !"e #niersi!y =ibrary
+ocate a! leas! one ar!icle from !"e #niersi!y =ibrary !"a!
demons!ra!es !"e effec! of deins!i!u!ionaliDa!ion on local
communi!ies*
,ns-er !"e follo-ing /ues!ions in 200 to 300 -ords1
Ho- did deins!i!u!ionaliDa!ion affec! !"e local communi!y in
your ar!icleE
Ho- is !"e local communi!y dealing -i!" rela!ed $roblems'
suc" as "omelessness' crime' and !"e s$read of communicable
diseasesE
Day C
0riday
20
Week Two: Role of Human Services in Meetin !eeds
Details Due Points
Objectives 2.1 Com$are and con!ras! "o- arious "uman serice organiDa!ions
a!!em$! !o mee! "uman needs*
2.2 Assess !"e im$ac! of con!em$orary $roblems on "uman
serices needs*
W!
.WO
Rea$in%s Rea$ A$$endix 4*
C(ec)#oint
6esearc"ing Human
Serice Agencies
Ane of !"e bes! -ays !o learn abou! "o- arious "uman serice
organiDa!ions mee! "uman needs is !o researc" and s!udy agencies
-i!"in your ci!y or s!a!e*
Resources* A$$endixes 4' C' 7 G
Compile a lis! of !"e "uman serice agencies in your ci!y or s!a!e*
Day 3
5ednesF
day
2C
Course Design Guide
HSM/210 Version 3
3
C(oose !-o agencies from your lis!* 6esearc" and s!udy !"e
aailable informa!ion for eac" agency' ob!ained from !"e agency>s
5eb si!e or o!"er credible ,n!erne! sources* Searc" for informa!ion
abou! "o- !"e agency de!ermines needs and !"e demogra$"ic i!
seres* 6efer !o A$$endix C for !i$s on -"ere !o find !"is informa!ion
and A$$endix G for o!"er sugges!ed 5eb si!es*
Compare and con!ras! !"e informa!ion you found for eac" agency'
!"en ans-er !"e follo-ing /ues!ions in 200 to 300 -ords1
5"a! needs do eac" agency mee! and -"a! demogra$"ic
does eac" agency sereE 5"a! or -"o may "ae influenced !"e
agency>s decision !o mee! !"e needs of !"is demogra$"ic grou$E
5"a! differences "ae you obsered be!-een !"e -ays !"e
!-o agencies a!!em$! !o mee! "uman needsE
Ho- successful is eac" agency in mee!ing !"e needs of i!s
demogra$"ic grou$E 5"a! c"allenges may be $reen!ing !"e
agencies from mee!ing cer!ain needsE
/n$ivi$ual
Con!em$orary
)roblems
Resources* $$* 2(BC( in C"* 1 of Human Services in Contemporary
America, and A$$endixes C 7 G
Revie- your lis! of local ci!y and s!a!e agencies' or !"e !-o agencies
you com$ared' and selec! a !arge! $o$ula!ion* ?xam$les of !arge!
$o$ula!ions are !"e $oor' unem$loyed' c"ildren' elderly' $eo$le -i!"
disabili!ies' $ersons -i!" men!al illness' subs!ance abusers'
criminals' "omeless' and $ersons liing -i!" H,V/A,DS* Ance you
"ae selec!ed a grou$' researc" a curren! issue or $roblem affec!ing
!"is !arge! $o$ula!ion*
/$enti01 !"e curren! and unme! needs of your c"osen !arge!
$o$ula!ion' and describe !"e $ossible obs!acles !"a! are $reen!ing
resolu!ion of !"e $roblems* 5"a! "uman serice $rograms
addressing !"e $roblem curren!ly exis!' and "o- are !"ey "el$ing or
"indering !"e $roblemE
+ocate !-o credible sources from !"e #niersi!y =ibrary or !"e
,n!erne! !"a! discuss !"e $roblems !"is !arge! $o$ula!ion faces' and
incor$ora!e your findings in!o your $a$er*
Write a 2003 to 140503-or$ paper in ,#, 0ormat4 -it(
re0erences' summariDing your findings*
Submit your $a$er as a Microsof!
G
5ord a!!ac"men!*
Day (
Sunday
120
Week T"ree: T"eoretical Perspectives and Social Polic#
Course Design Guide
HSM/210 Version 3
9
Details Due Points
Objectives 3.1 ,den!ify !"eories rela!ed !o "uman serices*
3.2 ,den!ify !"e arious fac!ors !"a! affec! !"e deliery of "uman
serices*
W!
.HR
Rea$in%s Rea$ C"* 9 7 ( of Human Serices in Con!em$orary America*
#articipation #articipate in class discussion* Angoing
8a! leas!
9 days:
10
&iscussion
'uestions
Respon$ !o -ee.ly discussion /ues!ions* &' 1 B
Day 2
+uesday
&' 2 B
Day 9
+"ursday
C
C
Week $our: Social Polic# and %overnment Reulations
Details Due Points
Objectives 6.1 Differen!ia!e be!-een $ublic and $ria!e organiDa!ions in !"e
"uman serice indus!ry*
6.2 Describe !"e influence of goernmen! regula!ions on social
$olicy and "uman serices*
W!
7O8R
Rea$in%s Revie- !"e )olicyFMa.ing )rocess -ebsi!e a!
"!!$1//---*mrsc*org/Sub3ec!s/Goernance/legisla!ie/$olicyma.ing*a
s$x
C(ec)#oint
Differen!ia!ing
4e!-een )ublic and
)ria!e
ArganiDa!ions
Resources* $$* 12' 19' 7 1C in C"* 1 and C"* ( of Human Services
in Contemporary America, and A$$endix G
&escribe a social $olicy !"a! may affec! your fu!ure $osi!ion as a
"uman serices -or.er*
Compare and con!ras! "o- a $ublic ersus a $ria!e organiDa!ion
mig"! address !"is $olicy differen!ly* ,nclude an ex$lana!ion of "o-
!"e deliery sys!em of a $ublic organiDa!ion -ould be differen! !"an
!"a! of a $ria!e organiDa!ion* 0or exam$le' -"a! -ould be some
differences be!-een a s!a!eFfunded c"ild $lacemen! agency and a
$ria!e ado$!ion agency in regard !o "o- !"ey delier !"eir ado$!ion
sericesE
Consi$er "o- you could influence !"is $olicy !o mee! your clien!s>
needs* ,f you -or. for a goernmen! organiDa!ion' you may no! be
able !o lobby' bu! -"a! o!"er -ays could you adoca!e for your clien!
Day 3
5ednesF
day
2C
Course Design Guide
HSM/210 Version 3
C
$o$ula!ionE
Respon$ in 200 to 300 -or$s*
/n$ivi$ual
?xamining
Goernmen!
6egula!ions
Resources* C"* ( of Human Serices in Con!em$orary America
8se !"e informa!ion you ga!"ered for !"e 5ee. +-o assignmen! and
researc" goernmen! regula!ions and s!andards !"a! affec! !"e $olicy
and !arge! $o$ula!ion you c"ose* 2ou can researc" your s!a!e>s
legisla!ie de$ar!men! or !"e 5eb si!es lis!ed in A$$endix G' for
exam$le' for la-s' regula!ions' and s!andards affec!ing "uman
serice organiDa!ions*
&escribe !"e curren! goernmen! regula!ions or s!andards you
researc"ed* 5"a! .ind of im$ac! do !"ese regula!ions or s!andards
"ae on your issue and !arge! $o$ula!ionE
/$enti01 obs!acles !"a! -ould $reen! you from mee!ing !"e needs of
your !arge! $o$ula!ion*
Consi$er fu!ure !rends and c"anges !o social $olicy !"a! may be
necessary in order for your issue !o be resoled or for !"e !arge!
$o$ula!ion !o "ae i!s needs sa!isfied*
Write a 2003 to 140503-or$ paper in ,#, 0ormat4 -it(
re0erences' summariDing your researc" resul!s*
#ost your $a$er as a Microsof!
G
5ord a!!ac"men!*
Day (
Sunday
120
Week $ive: Communit# &dvocac#
Details Due Points
Objectives 5.1 Describe !"e s!ra!egies "uman serice -or.ers em$loy !o
$romo!e communi!y $rograms and serices*H
5.2 ?x$lain !"e significance of curren! issues affec!ing "uman
serice -or.ers and communi!ies*
5.3 6ecogniDe dece$!ie argumen!s in curren! "uman serice
$olicies*
W!
7/V
Rea$in%s Rea$ $$* 22;B232 of C"* C' and C"* I 7 & of Human Services in
Contemporary America*
#articipation #articipate in class discussion* Angoing
8a! leas!
9 days:
10
&iscussion
'uestions
Respon$ !o -ee.ly discussion /ues!ions* &' 1 B
Day 2
+uesday
C
Course Design Guide
HSM/210 Version 3
;
&' 2 B
Day 9
+"ursday
C
9ercise
Cri!ical +"in.ing
)ar! of !"e res$onsibili!y of -or.ing as a "uman serice $roider is
being a-are of bo!" sides of !"e issue* Af!en -e allo- our $ersonal
conic!ions !o guide our deliery of "uman serices* 5"en
$resen!ing an argumen! for or agains! a s$ecific $olicy' or lis!ening
!o someone else $resen! an argumen!' -e need !o be a-are of
$ersuasie !ec"ni/ues*
Complete !"e 6ecogniDing Dece$!ie Argumen!s exercise
on $$* 2&2B2&9 in C"* ( of !"e !ex!*
"umber !"e /ues!ions and $roide your ans-ers*
#ost !"e /ues!ions and your ans-ers as a Microsof!
G
5ord
a!!ac"men!*
Day C
0riday
20
Week Si': Prevention
Details Due Points
Objectives :.1 Describe !"e !"ree leels of $reen!ion used in "uman serices1
$rimary' secondary' and !er!iary*
:.2 ,n!er$re! obs!acles !o !"e im$lemen!a!ion of $reen!ion
$rograms*
W!
S/;
C(ec)#oint
De!ermining =eels
of )reen!ion
Resources* C"* I of Human Serices in Con!em$orary America
,nal1<e !"e scenarios in A$$endix ? and describe !"e leel of
$reen!ion eac" scenario addresses* Do you !"in. !"e $reen!ion
s!ra!egy used in !"e scenario is effec!ieE ,f no!' -"a! -ould you do
differen!lyE
#ost a 2003 to 3003-or$ response*
Day 3
5ednesF
day
2C
/n$ivi$ual
)reen!ion
Resource* C"* I of Human Services in Contemporary America
C(oose a $reen!ion s!ra!egy and ex$lain "o- i! is a$$licable !o !"e
issue or $roblem you c"ose for your 5ee. +-o assignmen!*
Su%%est a solu!ion for im$roing !"e $roblem or resoling !"e issue*
,ns-er !"e follo-ing /ues!ions1
Ho- mig"! your sugges!ed solu!ion be affec!ed by social
$olicies or goernmen! regula!ionsE
Ho- -ould you address $o!en!ial obs!acles !o !"e
im$lemen!a!ion of your solu!ionE
5"a! ne- $rograms or serices mig"! be needed !o
im$lemen! your sugges!ed c"angeE
Write a 2003 to 140503-or$ paper in ,#, 0ormat summariDing
your researc" resul!s and ci!ing a! leas! !-o references*
Day (
Sunday
120
Course Design Guide
HSM/210 Version 3
(
#ost your $a$er as a Microsof!
G
5ord a!!ac"men!*
Week Seven: (alues and Et"ical )ssues in t"e Deliver# of Human Services
Details Due Points
Objectives 2.1 ,den!ify !"e moral and religious issues affec!ing !"e deliery of
"uman serices*
2.2 6ecogniDe !"e connec!ion be!-een economics and e!"ical
decision ma.ing*
W!
SV"
Rea$in%s Rea$ $$* 1&CF22; in C"* C of Human Services in Contemporary
America*
#articipation #articipate in class discussion* Angoing
8a! leas!
9 days:
10
&iscussion
'uestions
Respon$ !o -ee.ly discussion /ues!ions* &' 1 B
Day 2
+uesday
&' 2 B
Day 9
+"ursday
C
C
C(ec)#oint
Com$aring Values
,ns-er any four of !"e /ues!ions on $* 211 in C"* C of Human
Services in Contemporary America*
#ost a 2003 to 3003-or$ response*
Day 3
5ednesF
day
2C
Week Ei"t: C"aracteristics of t"e Human Service Worker
Details Due Points
Objectives =.1 De!ermine s!ra!egies for effec!ie communica!ion -i!" dierse
grou$s*
=.2 ,den!ify !"e c"arac!eris!ics necessary for success in "uman
serice $rofessions*
W!
/>H.
C(ec)#oint
?alua!ing
Communica!ion
S!ra!egies
2ou are -or.ing as a "uman serice -or.er a! a local #ni!ed 5ay
agency !"a! seres seeral mul!icul!ural clien!s* ,n addi!ion !o !"e
mul!icul!ural as$ec!' !"e agency also seres c"ildren' -omen' !"e
elderly' and !"e "omeless* 2our manager "as as.ed you !o decide
!"e bes! communica!ion a$$roac" for eac" of !"ese clien!s*
Resources* $$* 1&CB210' 219B220' 7 223B22; in C"* C of Human
Services in Contemporary America
,ns-er t(e 0ollo-in% ?uestions in 200 to 300 -or$s1
Day 3
5ednesF
day
2C
Course Design Guide
HSM/210 Version 3
I
5"a! -ould you need !o learn or .no- abou! eac" of your
clien!s in order !o communica!e effec!iely -i!" !"emE
5"a! s!ra!egies or !ec"ni/ues do you beliee -ould be !"e
bes! a$$roac" !o !a.e -"en communica!ing -i!" eac" of !"ese
clien!sE
Ho- mig"! you need !o ada$! your communica!ion a$$roac"
from one indiidual !o !"e nex!E
/n$ivi$ual
C"arac!eris!ics and
S.ills
0or !"is assignmen!' imagine !"a! you -ill be a!!ending a career fair
consis!ing of "uman serice organiDa!ions from !"e follo-ing
$rofessions1
Generalis! "uman serices -or.
Crea!ie ar!s !"era$y
Counseling
Social -or.
2ou may find i! "el$ful !o searc" !"e ,n!erne! for "uman serice
agencies or organiDa!ions in !"e area !"a! mos! in!eres!s you' and
!"en iden!ify aailable 3obs on !"eir 5eb si!es* 4y loo.ing a! !"e 3ob
func!ions or /ualifica!ions' you can de!ermine -"a! may be
a$$ro$ria!e c"arac!eris!ics and s.ills needed for !"e 3ob*
Resources* $$* 1&CB210' 219B220' 7 223B22; in C"* C of Human
Services in Contemporary America; and "uman serice agencies or
organiDa!ion -ebsi!es
C(oose a com$any or organiDa!ion in !"e fields or $rofessions lis!ed
aboe !"a! you -ould consider -or.ing for !o begin your "uman
serice career* 4efore you a!!end !"e career fair' you decide !o $u!
!oge!"er in a coer le!!er a brief syno$sis of !"e c"arac!eris!ics and
s.ills you -ould bring !o !"e organiDa!ion* 4ecause you "ae 3us!
s!ar!ed your associa!e degree $rogram' you do no! "ae muc"
ex$erience in !"e field' bu! you beliee !"a! you $ossess some of !"e
c"arac!eris!ics needed for an en!ryFleel $osi!ion in your c"osen
career*
Write a 3503 to 2003-or$ cover letter in ,#, 0ormat ou!lining !"e
c"arac!eris!ics and s.ills you $ossess* ?x$lain "o- you -ould a$$ly
!"ese c"arac!eris!ics and s.ills !o a s$ecific $osi!ion -i!"in !"eir
organiDa!ion* 6efer !o !"e s$ecific c"arac!eris!ics and s.ills
discussed in C"* C' for exam$le' and ma!c" !"em !o !"e 3ob
/ualifica!ions lis!ed on !"e agency>s 5eb si!e* )roide !"e -ebsi!e
loca!ion of !"e com$any or organiDa!ion>s lis! of 3ob /ualifica!ions*
#ost your coer le!!er as a Microsof!
G
5ord a!!ac"men!*
Day (
Sunday
120
Course Design Guide
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&
Week !ine: Careers in Human Services
Details Due Points
Objectives @.1 Discuss "uman serices career !rends*
@.2 SummariDe !"e curren! s!a!e of affairs for "uman serice
organiDa!ions*
W!
"/"
#articipation #articipate in class discussion* Capstone
&' F
Angoing
8a! leas!
9 days:
10
Capstone
&iscussion
'uestion
Respon$ !o !"e ca$s!one discussion /ues!ion*
6esearc" a career $a!" -i!"in !"e "uman serice indus!ry
!"a! in!eres!s you* 2ou may ex$lore !"e -ebsi!es lis!ed in
A$$endix G or searc" !"e ,n!erne! using !"e name of a $ar!icular
career as a .ey-ord*
5"ic" career !rends do you find !"e mos! a$$ealingE
Considering !"e !o$ics discussed in !"is course' -"a!
o$$or!uni!ies and obs!acles do you ex$ec! !o encoun!er in your
c"osen careerE 5"a! conce$!s or s!ra!egies discussed in !"is
course do you !"in. -ill be !"e mos! useful !o you in your c"osen
careerE
Day 3
5ednesF
day
1C
7inal #roject
6eflec!ion
)resen!a!ion
A! !"e beginning of !"is course' you selec!ed a !arge! $o$ula!ion and
a s$ecific issue or $roblem rela!ed !o !"a! $o$ula!ion !o researc"*
+"roug"ou! !"e course' you examined !"e $o$ula!ion and issue from
a arie!y of $ers$ec!ies suc" as !"eory' $olicy' goernmen!
regula!ions and s!andards' and $reen!ion measures*
Resources* A$$endix A' Human Services in Contemporary
America, !"e #niersi!y =ibrary )o-er)oin!
G
)resen!a!ion !u!orial a!
"!!$1//---*a$ollolibrary*com/c-e/$dfs/)o-er)oin!+u!orial*$df' and
your researc" resul!s from !"e C"ec.)oin!s and assignmen!s you
com$le!ed for !"is course
Re0er !o !"e informa!ion you ga!"ered !"roug"ou! !"is course as a
reference*
Create a 133 to 123sli$e #o-er#oint
A
presentation about t(e
)no-le$%e 1ou %aine$ 0rom 1our researc( in t(is course.
Brie0l1 $escribe t(e issue an$ tar%et population 1ou c(ose to
researc( 0or t(e assi%nments in t(is course an$ summari<e t(e
outcomes o0 1our researc(. ,lso4 e9plain (o- 1ou inten$ to
appl1 t(is )no-le$%e in 1our 0uture career as a (uman service
-or)er.
/nclu$e intro$uction an$ conclusion sli$es and cite sources in
,#, st1le*
8=as! Day:
Day (
Sunday
Jo =a!e
0inal>s
5ill 4e
Acce$!ed
*
2C0
Course Design Guide
HSM/210 Version 3
10
,$$ress t(e 0ollo-in% %ui$in% ?uestions in 1our presentation1
0rom -"a! you "ae learned in !"is course and your
researc" resul!s' -"a! are your grea!es! concerns abou! !"e
curren! s!a!e of !"e "uman serice indus!ryE
Considering all of !"e conflic!s' issues' and c"allenges you
analyDed and discussed in !"is course' ex$lain your ie-$oin!
regarding !"e ideology !"a! "uman serice -or.ers s"ould be
Kadoca!es for social 3us!iceK 84urger 7 2ou.eles' $* 33;:*
Has your ie- c"anged since !"e beginning of !"e course
regarding !"e role of !"e "uman serices -or.er in rela!ion !o !"e
fu!ure needs of AmericaE
Ho- -ill you a$$ly !"e .no-ledge you gained from !"is
course !o your fu!ure "uman serice careerE
#ost your $resen!a!ion as a Microsof!
G
)o-er)oin!
G
a!!ac"men!*
Cop#ri"t
#niersi!y of )"oenixG is a regis!ered !rademar. of A$ollo Grou$' ,nc* in !"e #ni!ed S!a!es and/or o!"er coun!ries*
Microsof!G' 5indo-sG' and 5indo-s J+G are regis!ered !rademar.s of Microsof! Cor$ora!ion in !"e #ni!ed S!a!es and/or o!"er coun!ries*
All o!"er com$any and $roduc! names are !rademar.s or regis!ered !rademar.s of !"eir res$ec!ie com$anies* #se of !"ese mar.s is no!
in!ended !o im$ly endorsemen!' s$onsors"i$' or affilia!ion*
?di!ed in accordance -i!" #niersi!y of )"oenixG edi!orial s!andards and $rac!ices*