NCU

ESSENTIALS
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S T U D E N T S E R V I C E S
BEGINNING A COURSE
You can view the syllabus for any scheduled course 21 days prior to the course start date
You are responsible for all information in your syllabusplease read it carefully.
The syllabus contains required textbook information.
You should accept each course on day 1 (Monday) of the first week
You will be dropped if course is not accepted by day 7 (Sunday)
ATTENDANCE
You earn course attendance by submitting assignments
You must be in attendance at least once every 28 days or you will be dismissed
The maximum break between courses is 3 weeks
If you complete a course early, your last date of attendance applies as the course end date,
rather than the scheduled end date
Leave of Absence (LOA)
Up to 90 days per LOA, limit 2 in Masters programs, limit 3 in Doctoral programs.
You may not take consecutive LOAs
UPLOADING ASSIGNMENTS
You must use the NCU File Name Format detailed in the syllabus
Bulk uploading multiple assignments is not permitted.
Unless you have instructor permission, you may not submit an assignment until the prior
assignment has been graded
Assignments more than 7 days late will not be accepted
Assignments submitted after the course end date will not be accepted
COMPUTER & INTERNET ACCESS
Students are responsible for having a working computer and access to the internet
Computer failure or loss of internet connectivity is not an acceptable excuse for late work
LEAVING A COURSE
You have 7 days to drop a course
You have until Sunday, 11:59pm Arizona time during the first week of the course to drop.
Dropped courses are not charged tuition. A $100 drop fee will be assessed if a course is not
rescheduled to start within 14 days. You can email your Academic Advisor anytime prior to the
drop deadline to request a drop. Once you are beyond the 7 day drop period, you are consid-
ered fully vested in the course and financially responsible for the course tuition.
You have 40 days from the course start date to withdraw from an 8 week course
You have 60 days from the course start date to withdraw from a 12 week course
If you withdraw from a course, you will be required to pay to retake the course
If you remain in a course beyond the withdrawal period, you will receive a grade
NCU does not grant extensions or incomplete grades
Please consult the NCU Course Catalog for complete policy details.
COMMUNICATION WITH
YOUR INSTRUCTORS
Use the portal email to communi-
cate with your instructors. Be
prepared, ask well-formulated
questions and always be
respectful and collegial.
COMMUNICATION WITH
YOUR ACADEMIC ADVISOR
Be responsivewe are working
to help you be successful. If you
are having trouble, please
contact your Academic Advisor
immediately....Dont Wait.
TECHNICAL SUPPORT
If you having a technical
problem, Dont Wait. Call
technical support
NCU IT ServiceDesk:
Available 24 hours a day,
7 days a week
800.327.2877, ext. 8888
or servicedesk@ncu.edu
Revised 10/31/12