Alfreds Project New12

CHAPTER 1
INTRODUCTION
INDUSTRY PROFILE
The wheel
The invention of wheel is one of the greatest inventions in the history of
mankind . No other invention has changed the course of mankind in such a gigantic way.
Yet it is interesting to note that we are still unable to say clearly who invented this
wonderful thing .We can define wheel as a “circular frame of hard material that may be
solid or partially solid which is capable of turning in an axle”.
Tyre
A Tyre is a band that encircles the rim of the wheel and forms a thread that rolls
either on road or the ground. There are two main types of tyres. They are maid of metal
or rubber. Rail rod cars, which run on smooth steel rails ,use iron or steel tyres for rolling
resistance. The metal tyres is a flat hoop fitted tightly over the exterior of the wheel.
Besides low rolling resistance its other attributes are strength durability and resistance to
wear.
Free moving vehicles like bus, car, and aero planes need more friction to turn climb
accelerate and brake, so these use rubber tyres these are of two types.
Solid or cushion tyres in which rubber portion functions to carry load or absorbs
shock and resist cutting and abrasion
Pneumatic tyres in which the load is carried and the shocks are absorbed mainly by
the compressed air that fills the tyre. It is used for almost all of the free moving vehicles
because of there great cushioning and there advantages.
1
Pneumatic tyres
Now almost all the free moving vehicles used pneumatic tyres. The pneumatic
tyres are designed to provide a flexible cover with impermeable lining to contain a
restrain the compressed air .The cover is provided with the rubber tread portion and it is
designed to withstand the cutting and abrasive wear of the road contact and to protect the
tyre against puncture and loss of air. Such a structure is distinct from solid or cushions
tyres, no capacity in it to carry load or absorbs shocks. It is entirely depends on the
contained compressed air to enable it to function
Outline of tyre industry
There are many big tyre industries like Goodyear, Dunlup, Michelin, Seiberling
and Good rich whose persistent effort made up by the tyre industry. In India the tyre
industry was born in 1926 with the establishment of the first tyre company, the
Dunlop tyre company.
The tire industry operates in an environment which is dynamic and driven by the
performance of the many other structures. The performance of the segment is linked to
that of the automobile and surface transport sectors; the last decade saw an average
growth of 9%. However, in 2001, the growth rate was a mere 2.6% because the
automobile industry has declined by 7.5%. The sales of the medium and heavy
commercial vehicles were held back by a sharp slow down due to raising fuel prices and
weaker economic growth. These factors adversely affect the industry as the sector
account for a fourth of replacement market. The competition is severe and tyre mergers
are planning to raise the capacity utilization from the present level of 72%. The global
majors like Michelin and Pirelli have differed their plans to invest in India.
2
The Indian tyre industry comprises of 40 tyre companies with
53 factories. In fact only 12 companies account over 85% of the total production. India
exports to more than 50 countries Indian cross ply tyres have excellence acceptance in
developed countries. The industries have come a long way from the “Tyre with Cotton”
to the latest development. “Green Tyres” being introduced in 1978, radicalization stands
as the most important innovation in the tyre technology. History of Indian Tyre Industry
The tyre industry began to grow in India during 1930’s. The

growth of tyre industry in India may be divided into three phases. The first phase, the
multinationals came to India and started selling tyres. First amount them was firestone
followed by other multinationals like Good year, Dunlop, etc..
In the second phase, the multinationals started their production in India

and became the first generation tyre company. Dunlop was the first, which started their
domestic protection in Calcutta in 1936.
The third phase of Indian tyre industry began, when the Indian
companies started producing tyres, which came to be called second generation tyres
important amount them are MRF tyres, Premier tyres, Good year, CEAT, etc. they started
their production in 1960’s and later in 1970’s third generation tyres started their
production. The main third generation tyres are Apollo tyres, Vikrant tyres, JK tyres,
Modi tyres.
The tyre companies which started after 1970’s and the companies which
are yet to start production are classified under the head fourth generation tyres, Notable
among them are S.Kumar tyres, Rado tyres and Birla tyres.
3
ABOUT THE COMPANY
Brief history of premier tyres
The premier tyres were incorporated in 19 th October 1959. The foundation stone was
laid by none other than Jawaharlal Nehru, the then prime minister of India, on 18 th
January 1960. The company was established in collaboration with the Uni Royal Inc.
USA. The company started its commercial production in May 1962 with production
capacity of 30 million to tone per day. The company was owned by the Desai group,
Mumbai. This is the first tyre company owned by the Indian. During the seventies and
eighties company was running in a huge profit. The main reason for this was lack of
competition. The truck tyre named “Lug Master” was a gigantic success in the market the
tyre whose market price was about Rs. 4500 was available in the black market for
Rs.8000.
But gradually the profit of the company decline. More and more players entered in
the market. The competition became intense .the profit of the company gradually decline
and by the year 1987, the company was in loss. In the year 1987, a board called “Cozy
judicial board” was formed .This is board for the industrial Finance and Reconstruction”.
This was called in because the Premier tyres became the sick unit. The purpose of this
board is to revive the sicks units. The board frames the conditions for the revival of the
sick units.
The company is considered sick if below two conditions are
satisfies:
 Existence of the company should be for more than 7 years.
 Continues cash loss for 3 years and the Net worth of the company are negative.
The stake holders are affected when the company goes sick. In 1987 this company
was referred to the board. The board studied conditions of the company. Based on the
study the board will prepare the plan. It pumped in the funds, sourced finance, etc. But
there was nothing positive and still the company was under the loss.
4
The Government of Kerala requested Apollo tyres to take over the unit and bring it
back to form. In 1995 the Premier tyres was taken over by the Apollo tyres. At that time
the share capital of Premier tyres was 3.25 crores. Apollo tyres introduced another 10
crores. Then it became Apollo subsidiaries. This Premier tyre is thereafter known as PTL
enterprises. Nearly 76% of the shares were held by the Apollo tyres. After the take over
in 1995, Apollo tyres initiated their management practices in the company. The ultimate
aim was to make the company into a profit making one. Even with the existing machinery
and all, the production was increased from 35 tones to 80 tones (daily production) many
measures were taken to increase the production and reduce the cost of production.
According to the agreement of lease, the goods produced with the machines of
Premier tyres will be brought into the market and sold only in the name of Apollo tyres.
The raw materials will be Apollo tyres and the PTL will produce all the tyres and other
products and then Apollo will market all the products thereby manufactured in the name
of Apollo tyres
The Premier tyres had a debt of 42 crores taken as loan form the outsiders and
other financiers. Apollo tyres settled all the loans by 1998 and now the company is going
on in a profit. This is a rare case in India, where a sick unit is being bought to shape
within five years time.
Apollo Tyres
Apollo Tyres Ltd. One of the leading manufacturing companies in India was
named after the Greek Sun God. Apollo has created a remarkable identity. For itself has
become synonymous with the brand. In its constant pursuit for excellence, Apollo has
come a long way up the corporate gradient. The history of Apollo, the company can be
traced back to 70’s when hard nosed MNC’s and Indian tyre majors dominated the tyre
industry.
5
ATL is the flagship of the Apollo group. It is formed in 1972 by BST
manufactures Ltd, where Raunag Singh as the founder and chairman. Post restructuring
in the group, the management of the company had been handed over to Raunag Singh’s
son Onkar S Kanwar. Operations began in 1977 with setting up of the plant to
manufacture truck and tractor rear tyre at the annual capacity of 0.42mm tyres. The plant
was set up at Perambra near Kochi in Kerala was with a technical collaboration of
General tyres International Company, the fourth largest company in the world.
Kerala plant began its commercial production in the year 1977. The company
incurred heavy losses from 1977 to 1981. it was 1982 that Apollo formulated and put into
action a series of pragmatic profit generating policies generating policies geared lower
run around.
The Kerala plant has been besieged by lower problems in the past. In August/September
1995 the plant had to be shut down for a period of two weeks following the go slow
tactics and disruptive actions by the workers. In the financial year 1999 too, the plant
faced labour unrest for a prolonged period.
To reduce dependence on the single plant, ATL put up its second plant in Bards,
Gujarat in 1991 at an annual capacity of 0.68mm tyres. ATL is entitled to certain fiscal
benefits till the year 2005 on its Baroda plant. In February 2000, continental increase in
the growth of Germany picked up by 15% stake in the company.
A plant was installed at Limda in capacity of 65 lakhs per annum commencing

production in September 1977 in the record time of 16 months. BIFR (Board of Industrial
Finance Reconstruction) handed over the Premier Tyres Ltd. To ATL on 17th April 1995
with the manufacturing base to emerge as No.1 tyre company in India.
6
As a part of further expansion plans, the new tube plant has been installed at
Ranjangaon near pune in the state of Maharashtra, the commercial production of which
began in April 1996. Recently the company recognized itself using profit centre concept
for all locations and divisions. This has been done with a view to enhance the efficiency
and effectiveness of the organization by monitoring the profitability of the units,
especially in quality. Apollo tyres have a clear vision to become a leader in tyre industry
globally and domestically.
Years ago, with a view to position itself in the Premier tyre segment, Apollo
decided to price its brand reasonably higher than its competitors, it has targeted a
customer segment for which price was almost a non-issue. The criterion was the product
benefit, premium branding lead to the development of a niche that compromised those
who looked for his best tyre and not necessarily the best bargain.
Believing fiemly in philosophy of always holing for new answers, today’s tyre
plant Apollo has all along envisioned action that would challenge the conventional
wisdom of tyre industry. Call it holistic thinking or innovative marketing strategies, as a
corporation. Apollo has always thrived on huge challenges so as to turn them around to
its advantage.
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COMPANY PROFILE
Name of the company : Apollo tyres ltd, Kalamasserry,Cochin
Business : manufacturing and marketing

auto mobile tyres,tubes and flaps
Chairman and M.D : Mr. Onkar S Kanwar
Registered office : Cochin, kerala
Head office : New Delhi
Other factories : Perambra, Kerala

Limda, gujrat
Ranjangaon, Maharashtra
Employees : 5100 (approximately)
Technical collaboration : Presently independent. previously had

collaborated with Michlien,the fourth
highest manufacturing company in the
world
Incorporation : 1972
Distribution network : sales and service through100 offices
Location of the first factory : Cochin,Kerala.
Year of establishment : 1975
8
VISION OF APOLLO TYRES
“A leader in the Indian tyre industry and a significant global player proceeding
customer delight and enhancing the shareholders value”
COMPANY’S PHILOSOPHY
• Adequate disclosure and striving for values like complete transparency,

accountability, professionalism and caring for stake holders, employees’
government, customers and society at large.
• To protect following core values(CREATE) of the company
C-Care for customer

R-Repeat for associates
E-Excellence through team work
A-Always learning
T-Trust mutually
E-Ethical politics
• To provide customer delight and enhance share holders value
• To use the resources for crating maximum value in long run while contributing
society at large.
• The company is committed to achieve the highest international standards
9
Key milestones of the company
1972 : The Company’s license was obtained by Mr. Mathew T

Marrathukulam
1974 : The campus was taken over Dr.Raunag Singh and his
associates.
1975 : April 13th –Perambra plant foundation has laid.
1976 : Apollo tyres Ltd registered.
1977 : Plant commissioned in Kerala was 49 tones production
Capacities.
1982 : Manufacturing of passenger car radial tyres in Kerala.
1991 : 2nd plant commissioned in Baroda
1995 : Acquired premier tyres in Kerala.
2000 : Exclusive radial capacity established at Baroda.
2004 : Launch of Apollo Acelere “H” speed Rateel car radials.
2005 : Radial capacity expanded to 6600 tyres per day MOU signed
for joined venture with Michelin.
2006 : January 30th Dunlop South Africa acquired.
2006 : Perambra plant completes 30 years.
10
PRODUCT PROFILE
TYRES
Truck
 Amar
 Amar Expresss.
 Amar Premium.
 Herculus XT-7.
 Load star super.
 Milestar
 Flash.
 Haulung.
Tractor
 Krishak
 Krishak Super
 Sarpanch
 Power haul
 Fram king(Radial)
Lcv
 Rider
 Milestar
 Cargo rib
Passenger car
 Armour
 Amazer steel
 Amazer XL
 Storm
 Gripper
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 Pantha
 Hunker
 Accelere(Tubeless radial)
 Hawkz
QUANTUM
Vans
 Mahindra voyager
 Toyota Qualis
ADV(Animal driven vehicles)
 BHIM
 ADV Plus
Two wheeler tyres
 Black cat
 Ace
TUBES
Truck
 Amar supreme
 Cargo miller
 Cargo Express
 Marathon
 Guard
LCV
 Cargo Rib
 Amar
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ORGANIZATIONAL CHART
HEAD
KERALA FACTORIES
Coordinator
Kalamassery plant
GR DIV Head DIV

GR MGR- MGR- DIV
MGR- MGR GR MGR- – HEAD
QA/Unit HR and HEAD
Productio Products Engg PPC,IE&S Commercia
MR Admin technical
n ystems l
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CHAPTER 2
RESEARCH METHODOLOGY
OBJECTIVES OF THE STUDY
The main objective of the study is to develop a better knowledge

about an organization.
• To understand about the management theories and its practical

application
• To know how much influence does welfare measures has on job

satisfaction
• To know how much influence does salary has on job satisfaction
• To develop an idea about the management problem.
• To give constructive suggestions to improve the organization.
14
RESEARCH METHODOLOGY
Research Methodology is a science of studying how research is done

systematically solve the research problem.
Sample Technique
Simple Random sampling is the sampling technique used for data collections. The
unrestricted simple random sample is the simplest form of probability sampling. The
selected respondents constitute sample and the selection process is called sampling
technique. A survey so conducted is known as ‘sample survey’
Sample size
A sample is composed and some fraction or part of the total number of elements in a
defined population
Data were collected from 150 customers
Method of Data Collection

In case of data collection the two data are
1. Primary Data
2. Secondary Data
In case of descriptive type surveys are conducted together the primary data. Primary data
is obtained either through questionnaire or interview method
For this study the primary data collection is made through questionnaire and
interview schedule method. A structured questionnaire was prepared and distributed to
respondents
15
Secondary data are collected from the books, websites, journals, reports etc
Analytical tools used

Data collected were processed and analyzed with the help of statistical tool ,ie percentage
analysis.
Percentage Analysis
The percentage analysis is calculated as follows
Number of respondents X 100

Total No of respondents
16
SCOPE OF THE STUDY
A study on job satisfaction aims at determining whether there is job

satisfaction in Apollo tyres. If the employees are not satisfied with their jobs, it will affect
the smooth running of organization. It also aims at giving constructive findings and
suggestions to improve the satisfaction of employees.
LIMITATIONS OF THE STUDY
The following are the main limitations of the study
o The process of filling up the questionnaire had taken so much time.
o Errors may cause due to biasness of respondents.
o The objective of the study is limited to ernakulam office of Apollo

tyres.
17
TABLE 1
STATEMENT SHOWING THE RESONSE OF THE RESPONDENTS ON

WORKING CONDITION
Satisfactory level No: of respondents Percentage

Highly satisfied 10 6.6%
Satisfied 110 73.3%
Neutral 19 12.6%
Not satisfied 6 4.0%
Highly dissatisfied 5 3.3%
Total 150
Interpretation
From the above table it is inferred that about 73% of the employees are satisfied with the
working conditions, 6.6% of the employees are highly satisfied.12.6percent of the
employees stand neutral and 4% of the employees are dissatisfied with the working
condition. About 3.3% of the employees are highly dissatisfied as the table shows
18
FIGURE1
FIGURE SHOWING THE RESONSE OF THE RESPONDENTS ON

WORKING CONDITION
80
70
60
50
40
30
20
10
0
highly satisfied satisfied neutral dis satisfied highly dis
satisfied
19
TABLE 2
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

WORK SCHEDULE

Satisfied 69 46.0%
Neutral 27 18.0%
Total 150
Interpretation
work schedule, 20% of the employees are highly satisfied.18%percent of the employees
stand neutral and 9% of the employees are dissatisfied with the work schedule. About 6%
of the employees are highly dissatisfied as the table shows.
20
FIGURE 2
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

WORK SCHEDULE
50
45
40
35
30
25
20
15
10
0
highly satisfied satis fied neutral dissatisfied highly dis
satis fied
21
TABLE 3

JOB SECURITY

Satisfied 78 52.0%
Neutral 18 12.0%
Total 150
Interpretation
job security, 5.3% of the employees are highly satisfied.12%percent of the employees
stand neutral and 28% of the employees are dissatisfied with the job security. About 2.6%
of the employees are highly dissatisfied as the table shows.
22
FIGURE 3

JOB SECURITY
60
50
40
30
20
10
0
highly satisfied neutral dissatisfied highly dis
satisfied satisfied
23
TABLE 4
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ON

RULES AND REGULATIONS

Satisfied 99 66.0%
Neutral 18 12.0%
Total 150
Interpretation
rules and regulation, 10% of the employees are highly satisfied.12%percent of the
employees stand neutral and 10.6% of the employees are dissatisfied with rules and
regulation. About 1.3% of the employees are highly dissatisfied as the table shows
24
FIGURE 4

RULES AND REGULATIONS
70
60
50
40
30
20
10
0
highly s atisfied neutral dissatisfied highly dis
satisfied satisfie d
25
TABLE 5

LEAVE FACILITES

Satisfied 79 52.6%
Neutral 18 12.0%
Total 150
Interpretation
From the above table it is inferred that about 52.6% of the employees are satisfied with
the leave facilities, 14% of the employees are highly satisfied.12%percent of the
employees stand neutral and 14% of the employees are dissatisfied with the leave
facilities. About 7.3% of the employees are highly dissatisfied as the table shows
26
FIGURE 5
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS ON

LEAVE FACILITES
60
50
40
30
20
10
0
highly satisfied s atisfied neutral dissatisfied highly dis
satisfied
27
TABLE 6

WELFARE FACILITIES

Satisfied 72 48.0%
Neutral 15 10.0%
Highly dissatisfied 0 0%
Total 150
Interpretation
welfare facilities, 22% of the employees are highly satisfied.10%percent of the
employees stand neutral and 20% of the employees are dissatisfied with the welfare
facilities. None of them are highly dissatisfied with present welfare facilities provided
28
FIGURE 6

WELFARE FACILITIES
50
45
40
35
30
25
20
15
10
5
0
29
TABLE 7

SALARY

Satisfied 69 66.6%
Neutral 15 10.0%
Highly dissatisfied 6 4%
Total 150
Interpretation
the salary, 8% of the employees are highly satisfied.10%percent of the employees stand
neutral and 32% of the employees are dissatisfied with the salary. About 4% of the
employees are highly dissatisfied as the table shows
30
FIGURE 7

SALARY
70
60
50
40
30
20
10
0
satisfied satis fied
31
TABLE 8

DESIGNATION

Satisfied 52 34.6%
Neutral 25 16.6%
Total 150
Interpretation
the designation, 26.6% of the employees are highly satisfied.16.6%percent of the
employees stand neutral and 17.6% of the employees are dissatisfied with the
designation. About 4.6% of the employees are highly dissatisfied as the table shows
32
FIGURE 8

DESIGNATION
35
30
25
20
15
10
0
highly satisfied satisfied neutral dissatisfied highly dis
satisfie d
33
TABLE 9

PROMOTIONAL POLICIES

Satisfied 60 40.0%
Neutral 25 16.6%
Total 150
Interpretation
promotional policies, 33.3% of the employees are highly satisfied.16.6%percent of the
employees stand neutral and 6.6% of the employees are dissatisfied with the promotional
policies. About 3.3% of the employees are highly dissatisfied as the table shows
34
FIGURE 9

PROMOTIONAL POLICIES
40
35
30
25
20
15
10
0
highly satis fied neutral dissatisfied highly dis
35
TABLE 10

TRAINING AND DEVELOPMENT PROGRAMMES

Satisfied 92 61.3%
Neutral 18 12.0%
Total 150
Interpretation
the training and development programmes, 22% of the employees are highly
satisfied.12%percent of the employees stand neutral and 2.6% of the employees are
dissatisfied with the training and development programmes, About 2% of the employees
are highly dissatisfied as the table shows.
36
FIGURE 10

TRAINING AND DEVELOPMENT PROGRAMMES
70
60
50
40
30
20
10
0
satisfied satisfied
37
TABLE 11

CLIMATE AND GROWTH OPPORTUNITIES IN THE ORGANIZATION

Satisfied 89 59.3%
Neutral 32 21.3%
Total 150
Interpretation
the climate and growth opportunities, 18.6% of the employees are highly
satisfied.21.3%percent of the employees stand neutral and 5.3% of the employees are
dissatisfied with the climate and growth opportunities. About 0.6% of the employees are
highly dissatisfied as the table shows
38
FIGURE 11

CLIMATE AND GROWTH OPPORTUNITIES IN THE ORGANIZATION
60
50
40
30
20
10
0
highly satisfied neutral dissatis fied highly dis
satisfie d satisfied
39
TABLE 12

DISCIPLINE LEVEL IN THE ORGANIZATION

Satisfied 52 34.6%
Neutral 13 8.8%
Total 150
Interpretation
the discipline in the organization, 50.6% of the employees are highly
satisfied.8.8%percent of the employees stand neutral and 6.0% of the employees are
dissatisfied with the discipline in the organization.
40
FIGURE 12

DISCIPLINE LEVEL IN THE ORGANIZATION
60
50
40
30
20
10
0
satis fied satisfied
41
TABLE 13

CANTEEN FACILITIES

Satisfied 48 32.0%
Neutral 13 8.8%
Total 150
Interpretation
canteen facilities, 53.3% of the employees are highly satisfied.8.8%percent of the
employees stand neutral and 6% of the employees are dissatisfied with the canteen
facilities.
42
FIGURE 13

CANTEEN FACILITIES
60
50
40
30
20
10
0
highly satisfied neutral dis satisfied highly dis
satisfied satisfied
43
TABLE 14

MEDICAL FACILITIES

Satisfied 50 33.3%
Neutral 15 10.0%
Total 150
Interpretation
the medical facilities,40% of the employees are highly satisfied.10%percent of the
employees stand neutral and 10% of the employees are dissatisfied with the medical
facilities. About 6.6% of the employees are highly dissatisfied as the table shows
44
FIGURE 14

MEDICAL FACILITIES
40
35
30
25
20
15
10
0
satisfied satisfied
45
TABLE 15

SAFTEY MEASURES

Satisfied 75 50.0%
Neutral 30 20.0%
Total 150
Interpretation
From the above table it is inferred that about 50% of the employees are satisfied with
safety measures in the organization, 23.3% of the employees are highly satisfied.
20%percent of the employees stand neutral and 6.0% of the employees are dissatisfied
with the discipline in the organization.0.60% of the employees are highly dissatisfied
with safety measures.
46
FIGURE 15

SAFETY MEASURES
50
45
40
35
30
25
20
15
10
5
0
satisfied satisfied
47
TABLE 16

REST ROOM

Satisfied 45 30.0%
Neutral 30 20.0%
Total 150
Interpretation
job security, 56.6% of the employees are highly satisfied.20%percent of the employees
stand neutral.
48
FIGURE 16

REST ROOM
60
50
40
30
20
10
0
satisfied satisfied
49
TABLE 17
RECREATIONAL FACILITIES

Satisfied 60 40.0%
Neutral 25 16.6%
Total 150
Interpretation
From the above table it is inferred that about 40% of the employees are satisfied with
recreational facilities in the organization, 23.3% of the employees are highly satisfied.
16.6%percent of the employees stand neutral and 13.3% of the employees are dissatisfied
with the discipline in the organization.6.6% of the employees are highly dissatisfied with
recreational facilities.
50
FIGURE 17

RECREATIONAL FACILITIES
40
35
30
25
20
15
10
0
satisfied satisfied
51
TABLE 18

GRATUITTY BENEFITS

Satisfied 65 43.3%
Neutral 10 6.6%
Total 150
Interpretation
the gratuity, 43.3% of the employees are highly satisfied.6.6%percent of the employees
stand neutral and 4.6% of the employees are dissatisfied with the gratuity. About 1.2% of
the employees are highly dissatisfied as the table shows
52
FIGURE 18

GRATUITTY BENEFITS
45
40
35
30
25
20
15
10
0
satisfied satisfied
53
TABLE 19

VEHICLE ALLOWANCE

Satisfied 75 50.0%
Neutral 20 13.3%
Total 150
Interpretation
vehicle allowance, 23.3% of the employees are highly satisfied.13.3%percent of the
employees stand neutral and 10% of the employees are dissatisfied with the vehicle
allowance. About 3.3% of the employees are highly dissatisfied as the table shows
54
FIGURE 19

VEHICLE ALLOWANCE
50
45
40
35
30
25
20
15
10
5
0
satisfied satisfied
55
TABLE 20

TRAVELLING FACILITTY

Highly satisfied 78 52.0 %
Satisfied 52 34.6%
Neutral 3 02.0%
Total 150
Interpretation
the travelling facility, 52% of the employees are highly satisfied.2%percent of the
employees stand neutral and 10% of the employees are dissatisfied with the travelling
facility. About 1.3% of the employees are highly dissatisfied as the table shows.
56
FIGURE 20

TRAVELLING FACILITTY
60
50
40
30
20
10
0
satisfied satisfied
57
CHAPTER 4
FINDINGS AND SUGGESTIONS
FINDINGS
1. About 73%of the employees are satisfied with the present working conditions in the
company.
2. More than 50% of the employees are satisfied with the working schedule.
3. 52% of the employees are comfortable with the job security provided by Apollo tyres.
4. More than 66% of the employees are satisfied with the rules and regulations of the
company.
5. 53% of the employees are satisfied with the leave facilities.
6. More than 50% of the employees are satisfied on the welfare facilities provided to
them.
7. In case of salary more than 70% of employees are satisfied with there present pay.
8. About 34% of the employees are satisfied and about 26% of the employees are highly
satisfied with their present designation.
58
9. 33% of the employees are highly satisfied with the current promotional policies.
10. About 62% of the employees are satisfied with the training and development
programmmes.
11. More than 60% of the employees are comfortable with the existing climate and
growth opportunities.
12. More than 50% of the employees are highly satisfied on the discipline level.
13. About 80% of the employees are satisfied on canteen facilities.
14. About 60% of the employees are highly satisfied with the medical facilities provided.
15. About 50% of the employees are comfortable on safety measures.
16. All most 80% of the employees are satisfied with the rest room facilities.
17. About 40% of the employees are satisfied on the recreational facilities.
18. About 40% of the employees are highly satisfied with the gratuity provided.
19. About 50% of the employees are satisfied with the Vehicle allowances.
20. About 52% of the employees are highly satisfied with the travelling facilities
provided.
59
SUGGESTIONS
1. Workload should be allocated after a detailed & thorough study and workload has
to be allocated based on the nature of the job.
2. Company should insist job rotation to avoid the boredom of the workers.
3. The company to improve the current working condition should provide proper
security measures.
4. Proper post training analysis should be conducted to know the effectiveness of

training imparted.
5. Recreation facilities and tour travel concession facilities for employees may be
increased a little more.
6. Weekly off with salary or production incentives to the workers may be introduced
for the production intensification.
7. Safety measures have to be increased.
8. Temperature inside the factory should be controlled a little more.
60
CHAPTER 5
CONCLUSION
In Indian tyre industry, capacities are concentrated in the

hands of a few large players with top four tyre companies accounting for over 77 per cent
of industry market share. The industry is raw material intensive with raw material
constituting over 55 per cent of the sales turnover and 70 per cent of production cost, of
which rubber accounts for the major share of the material cost. The main inputs natural
rubber smoked sheets and technically specified natural rubber (TSNR) account for 42 per
cent of raw material cost of tyres. The demand and growth for the tyre industry depends
on primary factors like overall GDP growth, agricultural as well as industrial production
and growth in vehicle-demand. It also depends on the on secondary factors like
infrastructure development and prevailing interest rates. In India the primary factors have
sustained in the last three years helping the sector to emerge as a winner. Even the
secondary factors have helped a lot; the only concerns are rising interest rates on the
automobile segment and increased rubber prices.
With the limits of my study it can be generalized that the

majority of the employees in APOLLO TYERS, are satisfied with their job. Even though
the management is adopting a lot of measures to increase job satisfaction the employees
are still not happy with the workload, welfare and motivational measures, training
facilities in the organization etc. By providing proper training to its staffs and uniform
distribution of the workload among its workers the organization can increase the
employee’s job satisfaction
61
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CHAPTER 1

Outline of tyre industry

The tyre industry began to grow in India during 1930’s. The

In the second phase, the multinationals started their production in India

Brief history of premier tyres

A plant was installed at Limda in capacity of 65 lakhs per annum commencing

Name of the company : Apollo tyres ltd, Kalamasserry,Cochin

Business : manufacturing and marketing

Chairman and M.D : Mr. Onkar S Kanwar

Registered office : Cochin, kerala

Head office : New Delhi

Other factories : Perambra, Kerala

Employees : 5100 (approximately)

Technical collaboration : Presently independent. previously had

Distribution network : sales and service through100 offices

Location of the first factory : Cochin,Kerala.

Year of establishment : 1975

• Adequate disclosure and striving for values like complete transparency,

• To protect following core values(CREATE) of the company

C-Care for customer

• The company is committed to achieve the highest international standards

1972 : The Company’s license was obtained by Mr. Mathew T

GR DIV Head DIV

OBJECTIVES OF THE STUDY

The main objective of the study is to develop a better knowledge

• To understand about the management theories and its practical

• To know how much influence does welfare measures has on job

• To know how much influence does salary has on job satisfaction

• To develop an idea about the management problem.

• To give constructive suggestions to improve the organization.

Research Methodology is a science of studying how research is done

Method of Data Collection

Analytical tools used

The percentage analysis is calculated as follows

Number of respondents X 100

A study on job satisfaction aims at determining whether there is job

LIMITATIONS OF THE STUDY

The following are the main limitations of the study

o The process of filling up the questionnaire had taken so much time.

o Errors may cause due to biasness of respondents.

o The objective of the study is limited to ernakulam office of Apollo

STATEMENT SHOWING THE RESONSE OF THE RESPONDENTS ON

Satisfactory level No: of respondents Percentage

FIGURE SHOWING THE RESONSE OF THE RESPONDENTS ON

STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

Satisfactory level No: of respondents Percentage

FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

Satisfactory level No: of respondents Percentage

FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ON

Satisfactory level No: of respondents Percentage

STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ON

STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ON

Satisfactory level No: of respondents Percentage

FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS ON

STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING

Satisfactory level No: of respondents Percentage