NITESH NAIDU

381 Manila Avenue Apt No. 3 Jersey City NJ 07302 ● 409-356-3865 ● niteshnaidu@gmail.com

EDUCATION
BARUCH COLLEGE, Zicklin School of Business New York, NY
MBA in Finance & International Business, August 2009
• President of the Zicklin Indian Graduate Students Association
• Concluded the Introductory Courses towards the ‘Bloomberg University Product Certification Program’
• Finalist at Merrill Lynch Social Entrepreneurship Contest 2007-08 – "Local Artisans Exchange"
• Ranked within top 10%;GPA – 3.55/4.00 (Finance/Economics/Accounting – 3.80/4.00)

UNIVERSITY OF PUNE, VIT Pune, India

Bachelor of Engineering in Electronics, July 2005
• Board Member of Institute of Electrical and Electronics Engineers (IEEE)
• Ranked within top 10% (Graduated First Class); GPA – 3.70/4.00

EXPERIENCE
New York City Department of Small Business Services New York, NY
Business Analyst Intern, NYC Business Express March-09 - Present
• Working with the NYC Business Express team to analyze business process dependencies within relevant
government agencies and business customers of New York City
• Monitor and contribute towards the quality assurance mechanisms arrayed to develop tools like ‘Incentives
Estimator’ and ‘Business Wizard’ on NYC Business Express
• Design and implement the call routing logic based on the IVR menu option as a part of ‘Call Centre on
Demand’ for the Customer Service Centre
• Assisting with the analysis of metrics & exception logs to ensure process and application improvements
UBS FINANCIAL SERVICES White Plains, NY
Summer Associate Intern, Wealth Management Group Jun-08 to Aug-08
• Analyzed monthly/quarterly/yearly returns of equity stocks and mutual funds using trend analysis
• Calculated asset allocation for clients in consultation with senior investment managers
• Performed analysis for efficient diversification of client portfolio using analyst reports from Bloomberg
• Prepared research analyses related to fixed income, retirement and educational plans

ICICI BANK (India’s Largest Private Sector Bank) Bombay, India

Senior Business Analyst, Retail Banking Operations Group Aug-06 to July-07
• Analyzed company-wide internal/external processes as part of ‘Level 3 Certification’ 10-member team and
implemented solutions resulting in total cost reduction of $1.5 billion
• Led a 5-member team to reengineer processes and systems for new products introduced in the market resulting
in cost reduction of $0.5 million
• Initiated service quality projects to improve the banking process flow reducing overall error rate by 40%
• Reported critical success factors identifying key requirements to reduce customer escalations by 30%
Business Analyst, Retail Banking Operations Group Aug-05 to July-06
• Aligned newly recognized business units and functional areas and restructured processes to reduce the
turnaround time drastically by 60%
• Conceptualized performance measurement framework, defined technical specifications for financial, strategic,
and operational metrics to gauge the overall performance
• Assessed the introduction of new vendor based processes on the customers’ needs and reputation of the firm,
and formulated a subsequent control mechanism
ADDITIONAL
• Language Skills: Fluent in English, Hindi, Marathi & basic German
• Computer Skills: Finacle, HP Quality Center, and MS Office (Word, PowerPoint, Visio, Excel)
• Awarded certification for National Quantitative talent competition in High School