CONFIDENTIAL IM/SEP 2011/IMD204/257

UNIVERSITI TEKNOLOGI MARA

FINAL EXAMINATION
COURSE
COURSE CODE
EXAMINATION
TIME
INFORMATION TECHNOLOGY IN INFORMATION
AGENCIES / INFORMATION TECHNOLOGY
APPLICATION IN INFORMATION AGENCIES
IMD204/257
SEPTEMBER 2011
3 HOURS
INSTRUCTIONS TO CANDIDATES
1. This question paper consists of three (3) parts : PART A (15 Questions)
PART B (7 Questions)
PART C (4 Questions)
2. Answer ALL questions from PART A, PART B and TWO (2) questions from PART C.
i) Answer PART A in the Objective Answer Sheet.
ii) Answer PART B and PART C in the Answer Booklet. Start each answer on a new
page.
3. Do not bring any material into the examination room unless permission is given by the
invigilator.
4. Please check to make sure that this examination pack consists of:
i) the Question Paper
ii) an Answer Booklet - provided by the Faculty
iii) an Objective Answer Sheet - provided by the Faculty
DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO
This examination paper consists of 6 printed pages
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CONFIDENTIAL 2 IM/SEP 2011/IMD204/257
PART A
Answer ALL questions.
1) referred to as "libraries without walls" and it is the Internet that provides the
"windows" and the "transparency" through the Internet.
a) Virtual library
b) Digital library
c) Multimedia library
d) Library
2) Below are the types of information agencies, EXCEPT
a) Record Center
b) full - text database
c) Library
d) Museum
3) is a process that collects, processes, stores, analyzes and disseminates
information for a specific purpose.
a) Packaged software
b) Software
c) Information System
d) Knowledge Management system
4) Information system elements consist of
a) Hardware
b) Software
c) People
d) All of the above
5) , is an enterprise resource planning system for a library. They are
sometimes referred to as Library Management Systems in the United Kingdom.
a) Online Public Access Catalog
b) Integrated Library System
c) Information Processing
d) Web browser
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CONFIDENTIAL 3 IM/SEP2011/IMD204/257
6) All the following use of IT in References Service, EXCEPT
a) CD-ROM
b) Local database
c) Virtual library
d) Internet resources
7) Library consisting of electronic materials and services. Electronic materials can include
all digital materials, as well as variety of analog formats that require electricity to use.
For example, video tapes are an analog format that requires electronic equipment to
view. This statement is referring to,
a) Digital library
b) Virtual library
c) Special library
d) Electronic Library
8) is information produced by the computer program and perceived by the user.
a) Output
b) Input
c) Storage
d) Processor
9) Characteristics of a good OPAC system is,
a) Display of additional information like reviews
b) Easy access point for broad standard search
c) Provides search history
d) All of the above
10) "A service or publication designed to alert scholars, researchers, readers, customers or
employees to recently published literature in their fields of specialization, usually
available in special libraries serving companies, organizations and an institution in
which access to current information is essential."
a) Selective Dissemination of Information (SDI)
b) Reference consultation
c) Current Awareness Services (CAS)
d) Virtual reference
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CONFIDENTIAL 4 IM/SEP 2011/IMD204/257
11) is photography of objects shown at a reduction in size as to require a
magnifying device for viewing.
a) Microphotography
b) Microfiche
c) Xerography
d) Microfilm
12) Below are advantages of CD ROM on the reference services, EXCEPT
a) Local databases
b) Can store vast amount of digital information in any form, including audio, video, text,
graphics or a combination
c) Cost for searching is free
d) Ease of use for library patrons
13) Basic components of an information system.
I. Hardware
II. Information
III. Network
IV. People
a) I, II and III
b) III and IV
c) I, III and IV
d) All of the above
14) New concepts of libraries that emerge with the advance of information technology.
I. Hybrid library
II. Digital library
III. Virtual library
IV. Network library
a) I, II and III
b) III and IV
c) I and III
d) All of the above
15) Advantages of an E-Journal.
a) Can be delivered to the desktop
b) Can be read by more than one person
c) Text can be searched
d) All of the above
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(30 marks)
CONFIDENTIAL
CONFIDENTIAL 5 IM/SEP 2011/IMD204/257
PARTB
QUESTION 1
Explain briefly the differences between information technology and information system.
(2 marks)
QUESTION 2
List any five (5) positive impacts of information technology in information agencies.
(5 marks)
QUESTION 3
State with examples two (2) types of online databases in a reference department.
(4 marks)
QUESTION 4
Identify four (4) techniques used to collect feedback on users satisfaction.
(4 marks)
QUESTION 5
List any four (4) characteristics of a good automated serials control system.
(4 marks)
QUESTION 6
Discuss briefly the differences between digital library, virtual library and electronic library.
(6 marks)
QUESTION 7
Explain briefly five (5) uses of information technology in circulation department.
(5 marks)
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CONFIDENTIAL 6 IM/SEP 2011/IMD204/257
PARTC
Answer TWO (2) questions only.
QUESTION 1
Discuss four (4) types of databases in which library stores an information.
(20 marks)
QUESTION 2
Discuss any four (4) characteristics of user-friendly OPAC modules.
(20 marks)
QUESTION 3
Discuss four (4) points how information technology will influence library.
(20 marks)
QUESTION 4
Discuss any four (4) impacts of Internet to the library services.
(20 marks)
END OF QUESTION PAPER
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