ACTIVITIES UNIT 8 TOURS

1.

1. St Petersburg
2. Libya
3. Ecuador
4. St Petersburg
5. Ecuador
6. Libya
7. St Petersburg, Ecuador


2.
1. Ecuador
2. Libya
3. Ecuador

3.

a. She tries to make a sort of performance for her tourists; sometimes she even dances and sings. She hates boring academic
tours with lots of dates in them.


B. She does performances in the tour Pirates of Odessa, which involves changing into pirate costumes, visiting a pirates cave,
and listening to and singing pirate songs.
C. Lucy has another job too. She teaches English




4.

Establish welcoming _ rapport__ with the group by smiling when you greet the group and introducing yourself and the driver.

Use open ___body language_____ - do not fold arms, do not keep hands in pockets.

Control hand and arm __ gestures___.

Check that the ___microphone_____ is switched on and working, and adjust it to ensure ___ tone____.

Make sure that youre looking at everyone and establish __eye contact______when talking to the group.

Use voice correctly with a variety of pitch and a lively __clarity____.

Be enthusiastic and use your __ sense of humour___ to entertain and make the group smile when appropriate.

Tell stories and ___anecdotes_____, but try not to make them too long.

Inform group about safety, use of ___ seat belts ____ on the coach, _ first-aid-kit ____ and emergency procedures.

Warn group of ___ hazards ____, e.g. while walking and getting off the coach.


5.
a) Comfort break: A short break for people to go to the toilet.

b) Grats: Gratuities.

c) Must Tells: Written notes and comments to explain the tour.

d) Panoramic: City panoramic tour.

e) Pax: Passenger, guest

f) Rooming list: A list of room accommodations.

g) Top Visual Priorities: The plan with important activities of the journey.







6.
A. 2
B. 4
C. 5

D. 2

E. 4
F. 4
G. 3
H. 5
I. 2
J. 1
K. 3

7.
a) You say there are two extra for dinner? In that case, we _will set__ an extra table.

b) We need to be at the station at 11.30 tomorrow because the train__leave___ at 11.45.

c) We _are stopping_ in a few minutes so that you can take some photos.

d) We _will arrived___ (arrive) in Edinburgh at 5.00 p.m.

e) Later on I __going to give out___ questionnaires for you to fill in.





8.
1. A
2. F
3. B
4. G
5. E
6. C
7. D
8. H
9. I