Synopsis for the Project Proposal [BHT 306]

Classification of hotels
Introduction:
A hotel is an establishment that provides lodging, meals,
and other services to the travelling public. Inns have
existed since ancient times (e.g., along the Roman road
system during the Roman Empire) to serve merchants and
other travellers. Medieval European monasteries operated
inns to guarantee haven for travellers in dangerous
regions. he spread of travel by stagecoach in the !"th
century stimulated the development of inns, as did the
Industrial Revolution. he modern hotel #as largely the
result of the railroads$ #hen travelling for pleasure
became #idely popular, large hotels #ere often built near
railroad stations. In !""% the &avoy 'otel in (ondon set a
ne# standard, #ith its o#n electricity and a host of special
services$ the &tatler 'otel in )uffalo, *.+. (!%,"), another
landmar-, catered to the gro#ing class of business
travellers. After .orld .ar II, ne# hotels tended to be
larger and #ere often built near airports. 'otel chains
became common, ma-ing purchasing, sales, and
reservations more efficient. 'otels fall into various
categories such transient hotels$ resort hotels, intended
primarily for vacationers$ and residential hotels, essentially
apartment buildings offering room and meal service.
Importance and Significance :
&ince the hotel industry comprises of numerous hotels
and they provide numerous services, facilities and goods,
the hotel industry lac-s a single identity. Although the
basic concept of hospitality, food and accommodation are
same, yet hotels may have different characteristics and
assets and each hotel #ould li-e to attempt to cash on its
assets and develop its share of the particular mar-et, and
gain more and more recognition because of that asset.
/lacing a hotel into a particular group is not easy because
of the diversity of services , facilities and amenities
provided or not provided .Most of the hotels don0t fit in any
specific #ell 1 defined category . 'ence several general
hotel classifications do exist.
Rationale:
Many countries allo# various classification systems for
hotels in accordance to chain name and type of hotel,
ho#ever, there is no universal classification #hich has
been adopted. here have been attempts at unifying the
classification system so that it becomes an internationally
recogni2ed and reliable standard but large differences
exist in the 3uality of the accommodation and the si2e and
design of the accommodation, #hich play an integral part
in defining #hich hotel category the specific
accommodation fits. 4ood services, entertainment, vie#,
room variations such as si2e and additional amenities,
spas and fitness centers and location are also vital in
establishing a standard. he more common classification
systems include 5star5 rating, letter grading, from 5A5 to 545,
diamond (#hich is, in theory, similar to the star rating
system), and simply a 5satisfactory5 or 5unsatisfactory5
footnote to uni3ue property accommodations such as
hostels and motels. &ystems using terms such as 6eluxe7
(uxury, 4irst 8lass7 &uperior, ourist 8lass7 &tandard, and
)udget 8lass7 Economy are more #idely accepted as
hotel types, rather than hotel standards.
Objectives:
he main ob9ective of this pro9ect is to understand the
classification of hotels. It explains the standard procedure
that is follo#ed to classify hotels in different categories.
he pro9ect also elaborates the various basic and legal
aspects that are considered for classifying hotels.
Hypothesis:
A hotel is basically an establishment #hose primary
business is providing lodging facilities for the general
public and #hich furnishes services such as food and
beverage, room service, laundry service etc.
'otels are classified into several distinct categories to help
the prospective guest in identifying the right type of hotel
matching his standard and re3uirement. 'o#ever, for
sa-e of convenience, it is put under four broad categories:
!. ;n the basis of si2e.
<. ;n the basis of star system
=. ;n the basis of o#nership.
>. ;ther 8ategories.
Expected Contribution :
Apart from various mar-et surveys and study lots of
guidance is being ta-en from my 4ront office faculty. he
fact and study of business development is studied from
various text boo-s in the library namely:
)oo-s used for reference :
Managing 4ront ;ffice ;peration: by Michael ?asavana
@ Richard )roo-s
4ront ;ffice Management: by & ? )hatnagar
Internet #ebsites of the follo#ing ;rgani2ations:
4'RAI
Ministry of ourism
'RA88
A'(A
Chapterisation :
he pro9ect and study are #ell managed and are done in a
specific order. 4ollo#ing are various heads under #hich
the study of this pro9ect is being carried:
Introduction to 8lassification of 'otels
8lassification on the basis of si2e of hotel
8lassification on the basis of star system
8lassification on the basis of o#nership
;ther 8ategories
Appendixes