Relationship between narcissism, trait anger, job constraints and CWB explored. CWB includes theft, sabotage, interpersonal aggression, work slowdowns. Researchers agree that these behaviors are harmful to organizations and people.
Relationship between narcissism, trait anger, job constraints and CWB explored. CWB includes theft, sabotage, interpersonal aggression, work slowdowns. Researchers agree that these behaviors are harmful to organizations and people.
Relationship between narcissism, trait anger, job constraints and CWB explored. CWB includes theft, sabotage, interpersonal aggression, work slowdowns. Researchers agree that these behaviors are harmful to organizations and people.
Lisa M. Penney* and Paul E. Spector University of South Florida In accordance with the theory of threatened egotism and aggression, the relationships among narcissism, trait anger, job constraints and counterproductive work behavior (CWB) were explored in a questionnaire study. The results were supportive of the hypotheses that narcissism would relate to trait anger, job constraints, and CWB and that the relationship between narcissism and CWB would be mediated by anger. In addition, narcissism was found to moderate the relationship between job constraints and CWB, such that individuals high in narcissism reported more CWB when constraints were high, than individuals low in narcissism. Introduction C ounterproductive work behaviors (CWB) are behaviors by employees intended to harm their organ- ization or organization members, such as theft, sabotage, interpersonal aggression, work slowdowns, wasting time and/or materials, and spreading rumors. These behaviors have been studied under a variety of different terms such as antisocial workplace behavior (Giacalone and Greenberg 1997), workplace aggression (Neuman and Baron 1998), and workplace deviance (Robinson and Bennett 1995). Though researchers differ in the terminology and theoretical basis used to describe CWB, they do agree that these behaviors are harmful to organizations and the people associated with the organization (e.g. employees, cus- tomers). For example, a recent study (Geddes and Baron 1997) reported that 68.9% of managers indicated they had experienced some form of verbal aggression (e.g. insults, profanity, threats of retaliation, silent treatment) in response to negative performance appraisals. Other researchers have reported that up to 75% of employees steal from their employer at least once (McGurn 1988) and that American businesses losses due to employee theft may exceed $200 billion annually (Govoni 1992). Because the prevalence and cost of CWB are so great, CWB has increasingly become a topic of great interest to organizations and researchers alike. Traditionally, CWB has been examined within the conceptual framework of equity theory (Adams 1965) and theories of aggression (Dollard, Doob, Miller, Mowrer and Sears 1939; Spector 1978) and therefore the focus has been on identifying environmental or situational predictors of CWB such as low distributive, procedural, or interactional justice (Barling and Phillips 1993; Dailey and Kirk 1992; Greenberg 1990, 1993; Lee 1995; Moorman, Niehoff and Organ 1993; Skarlicki and Folger 1997; Tansky 1993), the presence of frustrators (Fox and Spector 1999; Spector 1978, 1997) or stressors in the workplace (Chen and Spector 1992; Fox, Spector and Miles, in press), extreme temperatures, noise, crowding, and poor lighting and air quality (Anderson, Anderson and Deuser 1996; Baron 1994). In addition, researchers have explored the impact of the social characteristics of the work environment. Supervisory and work group norms (Greenberg and Scott 1996), as well as work group levels of CWB and task interdependence of group members (Robinson and O'Leary-Kelly 1998) have all been found to affect individual levels of CWB. Other research has sought to identify personality characteristics that may increase an individual's propen- sity to engage in CWB. The majority of this research is related to the validation of personality-based integrity tests for selection purposes, that, according to Ones, Viswesvaran and Schmidt (1993), are likely capture a general conscientiousness factor. However, some re- searchers have examined lower-order personality traits in relation to CWB. To date, various forms of CWB have been linked to Machiavellianism (Giacalone and Knouse 1990), locus of control (Perlow and Latham 1993; Storms and Spector 1987), negative affectivity, and agreeableness (Skarlicki, Folger and Tesluk 1999). However, one personality trait that has recently been linked to aggressive behavior, narcissism, has not yet been Blackwell Publishers Ltd 2002, 108 Cowley Road, Oxford OX4 1JF, UK and 350 Main Street, Malden, MA 02148, USA. 126 * Address for correspondence: Lisa M. Penney, 100 South Ashley Drive, Suite 775, Tampa, FL 33602, USA. e-mail: Lisa.Penney @personneldecisions.com INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT VOLUME 10 NUMBERS 1/2 MARCH/JUNE 2002 investigated in relation to the broader category of CWB. Based on an interdisciplinary review of research, Baumeister, Smart and Boden (1996) proposed the theory of threatened egotism and aggression. This theory contends that acts of aggression are often caused by the combination of high self-esteem and an ego threat, which they described as any event that challenges or jeopardizes favorable views of the self (p. 8). However, the theory does not suggest that all individuals with high self-esteem would be prone to aggressive behavior. Instead, it proposes that a subset of individuals with high self- esteem, particularly those most vulnerable to ego threats, would be most likely to perpetrate aggressive acts. Baumeister et al. presented their theory in a diagram illustrating the proposed relationship between high self- esteem or egotism and aggressive behavior (see Figure 1). An abbreviated model of their theory is presented in Figure 2 for the purposes of the current study. As noted by Bushman and Baumeister (1998), it is important to distinguish between high self-esteem due to an accurate appraisal of one's positive traits versus that due to an inflated or grandiose self-image. One way of conceptual- izing the later form of high self-esteem is narcissism. Unlike individuals whose high self-esteem is well founded, individuals with narcissistic self-esteem hold a positive self-image that is not grounded in objective reality. Because their self-appraisal is distorted by their desire to be superior, narcissists expect to be better than most across situations and may seek confirmation of their dominance in situations that may not always provide feedback consistent with their self-appraisal. Hence, they are likely to encounter information that refutes their positive, but inaccurate self-appraisal and threatens their self-esteem. The correlations between self-esteem and narcissism vary greatly across studies, although the majority fall in Figure 1. Schematic representation of the relation of threatened egotism to violent behavior. Note. From `Relation of threatened egotism to violence and aggression: The dark side of high self esteem,' by R.F. Baumeister, L. Smart, and J.M. Boden, 1996, Psychological Review, 3, p. 12. Copyright 1996 by the American Psychological Association. Reproduced with permission). NARCISSISM AND CWB 127 Blackwell Publishers Ltd 2002 Volume 10 Numbers 1/2 March/June 2002 between .25 and .35. While a number of factors likely contribute to this variability, including the instruments used, sampling error, and other artifacts, it is possible that the conceptualization of narcissism as simply a subset of high self-esteem may be inaccurate. An alternative explanation defines narcissism as the motivated preference for being superior to others. That is, narcissists have an extreme emotional investment in establishing their superiority, even if they are unsure that their superiority is merited (Bushman and Baumeister 1998). Therefore, it is possible for narcissists to have high or low self-esteem. Raskin et al. (1991) offered a similar conceptualization of narcissism as a mechanism to regulate self-esteem. They suggest that the grandiosity associated with narcissistic self-esteem regulation acts as a defense against having an unfavorable self-image and the feelings of failure and shame that accompany it (for a detailed discussion on the relationships among self- esteem, narcissism, and defensive self-enhancement, see Raskin et al. 1991). Except for the requirement that high esteem is necessary for aggression, this perspective is consistent with the theory of threatened egotism and suggests that narcissists would be extremely vulnerable to ego-threatening information. Research has demonstrated that people are very reluctant to lose self-esteem (Baumeister 1995; Baumeister et al. 1996) and this would be especially true of narcissists, who are vigilant in their desire to maintain a sense of superiority over others and defend their egos against unpleasant evaluative infor- mation, even if the information is factual and accurate. Encountering an ego threat, therefore, would arouse negative emotions, such as anger or frustration, that in turn, would lead to aggression. According to the theory of threatened egotism, an aggressive response would be expected in reaction to an ego threat because it could serve several purposes (Baumeister et al. 1996; p. 11). For example, an aggressive response could serve to punish and discourage the source of the ego threat, as well as others, from expressing negative feedback or challenging them in the future. Another possibility is that a successful act of aggression could signify dominance over another which would affirm their self-perceived superiority. A third explanation is based on the zero-sum aspect of self- esteem proposed by Anderson (1994). According to Anderson, the amount of esteem available in a group hierarchy is fixed and therefore, in order for one to gain esteem it must be taken from another. Historically and culturally, aggressive responses such as fighting are linked to gains in status. In sum, the theory of threatened egotism and aggression proposes that narcissistic individuals, because they are hyper-sensitive to negative information, will be more likely to encounter information or situations that challenge their positive self-appraisals. In response to these challenges, or ego threats, these individuals will likely experience negative emotions, such as anger, frustration, or hostility, that in turn, lead to aggression. There is research evidence to support the link between narcissism and hostility and aggression. Smalley and Stake (1996) investigated the effects of narcissism on the evaluation of human vs. instrument sources of ego threatening feedback in a laboratory setting. They predicted and found that narcissists were more likely to experience increased hostility and derogate the evaluator, as opposed to the instrument, in response to receiving negative feedback in order to uphold their exaggerated self-appraisal. Laboratory studies by Bushman and Baumeister (1998) found that, overall, individuals high in narcissism were more aggressive toward competitors than individuals low in narcissism. The high narcissists were more aggressive, as indicated by the intensity of blasts of noise administered to another, when their competitor gave them a negative evaluation of an essay they wrote, and less aggressive when their competitor praised their work. Additionally, a second study demonstrated that narcissists' aggression was high only toward the source of the evaluation and not toward an innocent third party. In each of these studies, narcissists opted to aggress against individuals perceived as the source of the ego threat as opposed to other targets, such as the instrument or an innocent third party. This would suggest that the purpose of the aggression may be to punish the evaluator or reaffirm one's dominance over the evaluator, thereby achieving an `ego boost' to lessen the impact of the ego threat. The discussion thus far has examined the tenets of theory of threatened egotism in the context of aggression Figure 2. Abbreviated model of the theory of threatened egotism and aggression. 128 LISA M. PENNEY AND PAUL E. SPECTOR International Journal of Selection and Assessment Blackwell Publishers Ltd 2002 in general. However, the purpose of the current study is to examine the relationships proposed by the theory in the context of aggressive behavior in the workplace, or CWB. Although narcissism has not been examined in research on CWB, evidence exists in the CWB literature that supports other portions of the theory of threatened egotism. One of the central points of the theory is that aggression occurs in response to ego-threatening information. The workplace has the potential to provide an abundance of information to an individual that may be interpreted as ego-threatening. Although it is likely that individuals vary in the kinds of information they would find threatening, it stands to reason that infor- mation that undermines beliefs central to one's definition of self would be particularly intolerable. For example, in the USA, most people at least partially define themselves by their occupation. It is, therefore, reasonable to presume that, regardless of their profession, most individuals would identify with or perceive themselves as being good performers in their job. Consequently, any information that suggests one is incapable of effective job performance or any situation that prevents one from demonstrating effective job performance would qualify as an ego threat. According to Peters and O'Connor (1980), situational constraints are circumstances or conditions in the immediate work situation that prevent individuals from using their abilities and motivation toward effective performance. The eight organizational constraint areas outlined by Peters and O'Connor are: (a) job-related information; (b) tools and equipment; (c) materials and supplies; (d) budgetary support; (e) required services; (f) task preparation; (g) time availability; and (h) work environment. To the extent that constraints obstruct successful job performance and, therefore, confirmation of one's ability to do a job well, constraints could be perceived as ego-threatening. Prior research has demonstrated a positive relationship between job constraints and CWB (Fox and Spector 1999; Fox et al., in press), however, these variables have not been examined in conjunction with narcissism. Additionally, recall that the theory of threatened egotism argues that encountering ego-threatening information elicits negative emotions such as anger and frustration, that lead to aggression. This portion of the theory mirrors Spector's model of organizational frustration (Spector 1978; Spector 1997). According to Spector's model, an individual will experience frustration if he or she interprets an event or situation at work as interfering with a goal. For narcissists, one possible goal is being better than everyone else, and thus any information that indicates otherwise would be a source of frustration. The emotional reaction associated with the experienced frustration can range from `minor annoyance to rage' (Spector 1997, p. 2), that may in turn lead to CWB. Several studies provide evidence in support of this model (Fox and Spector 1999; Fox et al., in press; Spector 1975; Storms and Spector 1987). Thus, the process by which narcissists would come to engage in aggressive behavior is similar in both models. However, the theory of threatened egotism suggests that individuals high in narcissism would experience a wider range of events or situations as ego-threatening or frustrating due to their strong preference to be superior to others. Although these findings support portions of the theory of threatened egotism and aggression, there apparently have not been any attempts to explore the theory as a whole in the context of the workplace. It is clear from the literature that CWB includes acts that are aggressive. Therefore, it is reasonable to assume that personality variables that are related to aggressive behavior in general would also be related to workplace aggression, and more broadly, CWB. The purpose of the current study is to examine the relationships proposed by the theory of threatened egotism and aggression in the context of the workplace. Based on the theory and previous research regarding the role of negative emotions in predicting CWB, the following relationships are proposed: Hypothesis 1: Narcissism will be positively related to trait anger. Hypothesis 2: Narcissism and trait anger will be positively related to CWB. Hypothesis 3: Trait anger will mediate the relationship between narcissism and CWB. In addition, the theory of threatened egotism and aggression holds that narcissists are most likely to engage in aggressive behavior in response to ego threats. Using job constraints as an indicator of ego threats, it would be expected that job constraints be positively related to both narcissism and CWB. It also follows that narcissists would be more likely to behave aggressively when they encounter ego-threatening information than when they do not encounter such information. That is, narcissists would be more likely to engage in CWB when they experience job constraints than when they do not experience job constraints. Therefore, the following additional hypotheses are proposed: Hypothesis 4a: Job constraints will be positively related to narcissism and CWB. Hypothesis 4b: Narcissism will moderate the relationship between job constraints and CWB such that when narcissism is high, the relationship between job constraints and CWB will be stronger than when narcissism is low. NARCISSISM AND CWB 129 Blackwell Publishers Ltd 2002 Volume 10 Numbers 1/2 March/June 2002 Method Participants Participants were employed students, recruited from upper level undergraduate psychology and management courses at the University of South Florida (N = 215). Some 154 participants were female and 59 were male. As a commuter school in an urban area, the student population is older (mean graduation age = 26) than the typical college population, with the majority (over 95%) of students working full- or part-time. In the current sample, 66% of students were employed part- time, and the remainder full-time. Although the use of students as subjects in research has been questioned, a comparison of this population with an employed community (non-university) sample by Fox et al. (in press) found no significant differences in the frequency or type of club between these groups. Measures Narcissism. The Narcissistic Personality Inventory (NPI, Raskin and Hall 1979) was developed using the DSM-III behavioral criteria as a conceptual template to measure `individual differences in narcissism in non-clinical populations' (Raskin and Terry 1988, p. 892). Studies by Raskin and Terry (1988) indicate the NPI is composed of seven factors: (a) Authority (e.g. I am a born leader); (b) Self-Sufficiency (e.g. I am more capable than other people); (c) Superiority (e.g. I am an extraordinary person); (d) Exhibitionism (e.g. I really like to be the center of attention); (e) Exploitativeness (e.g. I can read people like a book); (f) Vanity (e.g. I like to look at my body); and (g) Entitlement (e.g. If I ruled the world it would be a much better place). Construct validity of the NPI is indicated by positive relationships with California Psychological Inventory (CPI; Gough 1956) scores for Dominance (r = .66), Social Presence (r = .62), and Capacity for Status (r = .37) and negative correlations with Femininity (r =.39), Self-Control (r =.36), and Tolerance (r = .30). NPI scores were also positively related with other-ratings for self-confidence, aggression, rudeness, assertiveness, and ambition. The 40 NPI items were presented in a Likert format ranging from `Disagree Very Much' to `Agree Very Much'. High NPI scores indicate higher levels of narcissism. Anger. The ten-item Spielberger Trait Anger Scale (TAS) from the State-Anger Expression Inventory (STAXI-2; Spielberger 1998) measures individual differences in the frequency that angry feelings are experienced. According to Speilberger, Reheiser and Sydeman (1995), individuals with higher trait anger `perceive a wider range of situations as anger provoking' and are `more likely to experience more frequent and intense levels of state anger whenever annoying or frustrating circumstances are encountered' (p. 55). The TAS includes items such as, `I am quick-tempered' and `It makes me furious when I am criticized in front of others.' The scale was presented in a 4-point Likert format with responses ranging from `Almost Never' to `Almost Always'. The possible score range was 10-40 where higher scores indicate higher levels of trait anger. Counterproductive workplace behaviors. The Job Reactions Survey (JRS) by Fox et al. (in press) was developed to measure a wide range of CWB by collapsing other available scales measuring these types of behavior and eliminating overlapping items. Respondents were presented with items describing behavioral reactions and were asked to indicate how often they have engaged in each behavior (e.g. insulted someone about their job performance; purposely did your work incorrectly; stolen something belonging to your employer). The JRS used by Fox et al. (in press) included 19 item pairs that distinguished co-worker from supervisor targets. Because results from Fox et al. (in press) indicated high correlations within these item pairs, they were collapsed into 19 single items targeting `a person at work'. The response choices were presented in a 5-point Likert scale ranging from `Never' to `Every day'. Higher scores indicate higher levels of CWB. Job constraints. The Organizational Constraints Scale (Spector and Jex 1998) contains 11 items and is based on the taxonomy developed by Peters and O'Connor (1980). Participants were asked to indicate how frequently they find it difficult or impossible to their job because of each constraint (e.g. poor equipment or supplies, interruptions by other people, your supervisor, inadequate training). Higher scores indicate an individual perceives more constraints. Procedure Permission was obtained from instructors to recruit participants and administer the instruments during class time. Only students who were currently employed, either part-time or full-time, were allowed to participate. Students were also informed that their participation was voluntary and could be terminated at any time without penalty and that their responses would be anonymous. In return for their participation, students received either one point of extra credit or were entered in a drawing for a free video rental certificate. All participants were provided with a brief written description of the study of CWB, as well as a short list of references. 130 LISA M. PENNEY AND PAUL E. SPECTOR International Journal of Selection and Assessment Blackwell Publishers Ltd 2002 Results Tests of hypotheses Descriptive statistics, including intercorrelations among all the measures are listed in Table 1. Scale reliabilities are displayed in the diagonal. All of the scales demonstrated good reliabilities that ranged from 0.87 to 0.96. Although the distribution of scores on the Job Reactions Scale appeared to be positively skewed (m = 64.87), significant correlations were nonetheless detected between it and the other measures. Support was found for the first hypothesis which predicted that narcissism would be positively related to trait anger (r = 0.39, p < .001). The second hypothesis, which predicted that narcissism and trait anger would both be positively correlated with CWB, was also supported (r = 0.27 and 0.46, respectively; both ps < .001). The third hypothesis predicted that trait anger would mediate the relationship between narcissism and CWB. In order to test for mediation, the regression of CWB onto narcissism was compared with the regression of CWB onto both narcissism and anger. If the beta coefficient for narcissism decreases to nonsignificance after anger is entered in the regression, the mediational role of anger is confirmed. The results of the multiple regression supported this hypothesis (see Table 2). Narcissism significantly predicted CWB (b = 0.27, p < .001), and the standardized beta weight for narcissism decreased to nonsignificance (b = 0.10, n.s.) when trait anger (b = 0.42, p < .001) was added to the regression. The fourth hypothesis predicted that job constraints would be positively related to both narcissism and CWB. Although the correlation between constraints and narcissism was not substantial, it met the criteria for significance (r = 0.14, p < .05). In addition, a significant correlation was found between job constraints and CWB (r = 0.48, p < .001). It was also hypothesized that narcissism would moderate the relationship between job constraints and CWB. A significant job constraints- narcissism interaction was found (Table 3). The pattern of the data showed that when narcissism was high, there was a steeper slope between constraints and CWB than when narcissism was low (Figure 3). Discussion The main purpose of the current study was to examine the relationships proposed by the theory of threatened egotism and aggression in the context of the workplace. This theory proposes that narcissistic individuals will be more likely to encounter information or situations that challenge their positive self-appraisals. In response to these challenges, or ego threats, these individuals will likely experience negative emotions, such as anger, frustration, or hostility, that in turn leads to aggression. Based on the theory and previous research, several hypotheses were proposed. Overall, the results obtained were supportive of the hypotheses. The use of the Narcissistic Personality Inventory (NPI) as a measure of egotism appeared to be appropriate for it Table 1. Descriptive statistics for measures and intercorrelation matrix with scale alpha coefficient reliabilities on the main diagonal Scale N Mean SD Min. Max. NPI TAS JC JRS Narcissistic Personality Inventory 215 154.09 27.34 75 225 .94 (NPI) Trait Anger Scale (TAS) 215 20.53 5.93 10 40 .39** .90 Job Constraints (JC) 215 22.65 8.98 11 55 .14* .30** .87 Job Reactions Scale (JRS) 215 64.87 16.95 45 188 .27 * .46** .48** .96 Notes: * p <.05, ** p <.001. Table 2. Multiple regression of Narcissism (NPI) and Trait Anger (TAS) onto CWB (JRS) Predictor Entry Standardized t-test Adjusted R 2 F Multiple R Step 1 NPI 0.265 4.02** .26 .07 16.17** Step 2 NPI 0.097 1.50 TAS 0.420 6.38** .46 .22 29.96** Note: **p <.001 NARCISSISM AND CWB 131 Blackwell Publishers Ltd 2002 Volume 10 Numbers 1/2 March/June 2002 was found that individuals high in narcissism reported experiencing anger more frequently and reported engaging in more CWB than individuals lower in narcissism. In addition, the relationship between trait anger and CWB was also significant indicating that individuals with higher trait anger were more likely to engage in CWB than individuals lower in trait anger. All of these findings are consistent with the theory of threatened egotism. The theory also predicts that anger will precede an aggressive response. Therefore, it was expected that the relationship between narcissism and CWB would be mediated by trait anger. The results were supportive of the mediator hypothesis suggesting that the reason narcissistic individuals engage in more CWB is because they are angry. These results are also supportive of other research that has highlighted the importance of negative emotional arousal to counterproductive behavioral responses, particularly the model of organiz- ational frustration proposed by Spector and his colleagues (Fox and Spector 1999; Spector 1978, 1997). Other findings of the current study involved the perception of situational constraints at work. As hypothesized, a small but significant positive correlation was found between narcissism and job constraints suggesting that narcissistic individuals were more likely to perceive constraints. In addition, job constraints and CWB were strongly positively correlated. This finding is consistent with results reported in other research (Fox et al., in press; Fox and Spector 1999) demonstrating a link between the experience of job constraints and CWB. The more interesting finding, however, was the moderating effect of narcissism on the relationship between job constraints and CWB. Specifically, the results indicated that when narcissism was low, the incidence of CWB remained low across levels of constraints. However, when narcissism was high, the slope of the line changed such that CWB increased as constraints increased. These findings suggest that job constraints, or circumstances that prevent successful job performance, do not affect everyone in the same manner. That is, there are individuals differences in the way people respond to constraining circumstances. Similarly, a recent study by Skarlicki et al. (1999) found that differences in negative affectivity and agreeableness affected individual responses to the perceived lack of organizational justice. Specifically, they found that individuals who were high in negative affectivity or low in agreeableness were more likely to retaliate in response to low distributive, procedural, and interactional justice than individuals low in negative affectivity or high in agreeableness. In addition, Storms and Spector (1987) reported that locus of control moderated the relationship between frustration and CWB, such that individuals with an external locus of control were more likely to respond to frustration by engaging in CWB. Taken together, these findings suggest that personality traits may be effective predictors of CWB under difficult or trying conditions. However, additional research is needed to explore this possibility. The current study contained several limitations that may have affected the results. First, the use of undergraduate students as subjects has been questioned. However, as stated previously, Fox et al. (in press) found that students were no different from non-student workers in reporting CWB. Therefore, the use of students may not have posed a serious threat to the current findings. However, future research on this topic should include the use of a more heterogeneous population. Second, all of the data were collected by self-report and, therefore, it is possible that participant biases common across measures may have distorted the observed relations. Unfortunately, it is difficult to obtain measures of personality without using self-report. Likewise, the assessment of individual engagement in CWB is difficult to assess through objective measures or Table 3. Results of moderated regression analysis for job constraints as moderator Criterion = JRS b t(F) Narcissistic Personality Inventory (NPI) 0.159 1.705+ Job Constraints (JC) 1.364 2.014* Product Term (NPI*JC) 0.014 3.317** Adjusted Multiple R .54 R 2 (F) .297 (31.134)** Notes: + p <.10, * p <.05, **p <.01 Figure 3. Job constraints as a moderator of the relationship between narcissm and CWB. 132 LISA M. PENNEY AND PAUL E. SPECTOR International Journal of Selection and Assessment Blackwell Publishers Ltd 2002 supervisor ratings because very often CWB occurs in a covert manner making it difficult to identify through these other methods. Self-reports of CWB, therefore, may be the best means to link individuals to specific behaviors. In addition, it seems likely that individuals under-report CWB due to a self-presentation bias. If this is the case, the correlations with CWB obtained in this study may actually be underestimates of the true relationships. However, as Fox and Spector (1999) note, there have been no studies to date that have shown different results for self-report versus other methods of measuring CWB. Finally, the sample used in this study was predominantly female (only 26% of subjects were male). Although subgroup analyses did not indicate any differences in the correlations among the variables between males and females, the results did find gender differences in narcissism, job constraints, and CWB. Future studies may wish to further explore these gender differences. Overall, the results of this study were supportive of the theory of egotism and aggression. It appears that individuals with high narcissism experience anger more frequently and are more likely to express their anger by engaging in CWB, especially when job constraints are high. 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