The document profiles the target market for a new nightclub called Basstheque opening in Melbourne, Australia. It identifies 3 main target customer segments:
1. College students aged 18-26 who will be attracted by diverse dance music themes, large dance floors, and international DJs.
2. Single young business professionals aged 25-40 who have disposable income and are looking for unique venues for socializing and entertaining clients.
3. Tourists and vacationers aged 25-40 who are looking for a unique cultural experience and will spend more money on entertainment.
The nightclub aims to attract these segments by creating exceptional service, raising awareness of its features, and focusing marketing efforts on the target
The document profiles the target market for a new nightclub called Basstheque opening in Melbourne, Australia. It identifies 3 main target customer segments:
1. College students aged 18-26 who will be attracted by diverse dance music themes, large dance floors, and international DJs.
2. Single young business professionals aged 25-40 who have disposable income and are looking for unique venues for socializing and entertaining clients.
3. Tourists and vacationers aged 25-40 who are looking for a unique cultural experience and will spend more money on entertainment.
The nightclub aims to attract these segments by creating exceptional service, raising awareness of its features, and focusing marketing efforts on the target
The document profiles the target market for a new nightclub called Basstheque opening in Melbourne, Australia. It identifies 3 main target customer segments:
1. College students aged 18-26 who will be attracted by diverse dance music themes, large dance floors, and international DJs.
2. Single young business professionals aged 25-40 who have disposable income and are looking for unique venues for socializing and entertaining clients.
3. Tourists and vacationers aged 25-40 who are looking for a unique cultural experience and will spend more money on entertainment.
The nightclub aims to attract these segments by creating exceptional service, raising awareness of its features, and focusing marketing efforts on the target
The concept and management of Basstheque Nightclub has been well received, and has been offered key placement at the center of Melbournes CBD. The Center's planners having met the Nightclub's management and have reviewed the concept. They have indicated that the Nightclub is "exactly" what they were looking for and wish to place it nearby the iconic Melbourne Central. The Nightclub will be a 10,000 square foot unit, which will also house the company's corporate business office. The dance club and bar will accommodate 750 people. With Melbournes rapidly growing population, with an increasing plethora of international visitors and students, the variety of the Nightclub from across the country would create mass appeal for all of the Nightclub's customers. The store will be equipped with state- of-the-art audio and video systems like none other found in Melbourne. It will serve the need for a true nightclub in Melbournes CBD. The general appearance will be clean, open, and pleasing to the customer, with a concept of a Russian palace interior. The demographics are favorable, with minimal competition from other dance- themed venues and bars.
Part 2 Identify your target market We see the Nightclub as appealing to three major market segments. Fortunately, the long, late night hours of operation help the Nightclub lend itself to multiple segment appeal. Our market segmentation scheme allows some room for estimates and nonspecific definitions. College Students: The closeness Basstheque to various colleges and universities will help the resort attract students in and around the Metropolis area. The students will utilize the facility to hang out, spend vacation times and spring break time between semesters. The unique dance and other international themes will attract both Australians and international students towards these entertainments. The market segmentation of these student category between ages between 18 - 26 is one of the most important customer segments of Basstheque Nightclub. Most of this target market will be single male and female students, who will be interested in exploring new night life entertainment during their young age.
Single Young Business Professionals - The second category of target market is young business professionals in and around our area between 25 and 40. This area has a lot of industries, including many financial centers, IT, health, and so on. These corporations have lots of young executives, who have enough money to spend on high quality night entertainment. Currently these professionals are spending their time in small night clubs and bars for parties and get-togethers. With the availability of multi- themed entertainment like Basstheque, they will spend a major portion of their income for these entertainments.
Tourists/Vacationers - Melbourne is considered one of the best places to live and visit in the world, and thus attracts many visitors from other states and also for the international tourists. This category of people will be interested in getting a unique experience by spending more money. Basstheque provides multilevel dance, hip-hop, and pop entertainment with awide variety of entertainment and restaurant themes in its facility. The tourists can be easily attracted to the facility by creating vacation packages with various airline agencies and local tourist help brokers. The age category can range between 25 - 40 for tourists. Target Market Segment Strategy Our strategy is based on serving our niche markets exceptionally well. The nightclub enthusiast, the tourist and business traveler, the local nightclub crowd, the local service industry as well as groups going out together, can all enjoy the Nightclub experience. The marketing strategy is essential to the main strategy: 2. Emphasize exceptional service. 3. Create awareness of the Nightclub's unique features. 4. Focus on our target markets. We must charge appropriately for the high-end, high-quality service and food that we offer. Our revenue structure has to match our cost structure, so the wages we pay and the training we provide to assure superior quality and service must be balanced by the fees we charge. Part of the superior experience we offer is the simplicity of the menu items. While being unique, they are relatively inexpensive and easy to prepare. While a premium is appropriate for the experience, the pricing has to be balanced in accordance with what we are serving. All menu items will be moderately priced. We expect an average guest expenditure of $12.50 for beverages and $7.50 for the percentage of our guests who choose to take advantage of our food menu. Our target customer spends more than the industry average for moderately priced establishments. This is due to our creating an atmosphere that encourages longer stays and more spending, while still allowing adequate table turns due to extended hours of appeal.
Service Business Analysis High energy and dance themed venues have significantly impacted cities from coast to coast in the 21 st Century. Los Angeles' Hollywood, New York's Times Square, and Seattle's Pioneer Square are just a few examples. Entrancing their audiences with high-powered lights, sound, music, and interactive entertainment, these venues are still one of the highest cash flow businesses in the world. Our localized studies have shown that the average person will spend three to four hours per weekend in this type of an environment and will spend an average of twenty to fifty dollars in that time frame. The typical venue of our style is open from 8:00 P.M. to 4:00 A.M., where from 8:00 P.M until 12:00 A.M we also serve food, and within the opening hours of the venue, the venue can achieve gross revenues anywhere from $3,500 to $25,000, nightly. The primary sources of revenue in a venue of this type are high volume traffic and from entrance tickets, sold at $20 per admit, coupled with comparably nominal spending. In addition to alcohol revenues, we will also generate substantial revenues from food sales that can typically range from seven to ten dollars per person. Entertainment venues in the early 21 st Century focused on high-energy light and sound, multiple source video screens, and participative events. This relatively simple concept is still quite popular today. However, these concepts have greatly evolved with society. In recent years this industry has become more sophisticated with the availability of new technology. Larger metropolitan areas have taken this technology to new heights with sound, lighting, video and interactive designs that create an exciting and memorable experience. Fortunately, no one in Melbourne metropolitan has been a pioneer in this specific segment of the industry as of the date of this report. Additionally, the nightclub and bar industry is shifting towards a more entertainment- oriented concept. Guests of these venues are not only offered a dynamic place to gather and mingle, but also a place to participate in the entertainment through interactive contests, theme nights, and other events. We intend to heavily utilize entertainment-oriented marketing in an effort to withstand the perpetual shift in trends and cater to as large a client base as possible. Nightclubs and other drinking establishments rely heavily on their primary suppliers. The primary suppliers are the various beverage distributors that provide the establishment with both alcoholic and non-alcoholic beverages. The alcoholic beverages (beer, wine, and liquor) are the primary sources of income in this industry. Other beverage suppliers also play a crucial role by providing non-alcoholic beverages. These are either served alone or mixed with alcohol. In the area, all major brands of alcoholic beverages are available, in addition to several regional brands of beer. Initial research shows that the major distributors in the market have a high rating in both product availability and delivery.
Part 3 Profile your target audience The market is segmented based on the age and lifestyle category of each group. The market is also segmented into various categories for targeting different types of promotions and advertisements suitable for each target market segment.
College Students: This segmentation is targeted for students of ages between 18 to 26. Students are more interested in drinks and dance and will find value in variety of nightclub theme rooms. The "Vault" nightclub room provides the largest dance floor, the world's largest multilevel bar with live host concerts, with international superstar DJs taking over the decks regularly, which will definitely attract this market. The "Ozone and Cloud Nine" themes with RNB and Hip Hop dance music, water bars and hot tub bars will attract students to enjoy unique drink and dance entertainment which is not available anywhere in Australia. at this time. The "Carnival" themes will provide Techno and Trance music. The "Fat Tuesday" with alternate music & indie music will attract students from various nationalities who wants to listen and hangout for a good time in the nightclub.
Single Young Business Professionals: This segmentation is targeted for young business professional between the ages of 25 and 40. The business professionals will be interested in conducting business parties, client meetings, client entertainment and other social activities in places of unique entertainment. Compared to students, this segment has more potential to spend money in night life entertainment activities. This segment of the market can be attracted with corporate promotions and targeted corporate tie-ups for promotional dinner and entertainment activities. These business executives will enjoy "Sin City"-themed nightclub with unique Las Vegas theme with Ocean's 11-type movie setup. The large dance floors with rap, hip-hop and rock music will easily attract young professionals. The business executives will be attracted to "Fat Tuesday New Orleans" theme which hold 15 bars and conduct wild parties. Target marketing for these market will be done through corporate promotions and targeted advertising.
Tourists & Vacationers: This market targets people who visit this area from other parts of Australia and other countries. This market is constantly looking for better entertainment places and will be ready to spend more time and money for these unique entertainment resorts. The age group for this target market can vary between 20 to 40 years. Most of the tourists will be interested in all types of themes since they will get various experiences by visiting at different nightclub themes. This target market can be attracted by selective ad promotion through travel agencies. Tourists can also be attracted through big billboard ads placed near airports and hotels with promotional package advertisements.
Part 4 Develop a positioning strategy
Basstheque Nightclub will utilize the following marketing strategy to win competition in nightlife entertainment in Australia and showcase itself as a top tier nightclub in the world . Differentiation by Innovation in Entertainment - Brand Strategy The facility provides world's best nightlife entertainment with 10 individually- themed nightclub rooms for people with different tastes, 2 VIP Luxury rooms, 4 Restaurants on seating 300 and the other a midnight cafe type of restaurant, 1 Sports Central Game room with over 100 TVs with various world sporting events and over 200 Gaming devices for customer entertainment.
Specialized Products & Service - Create Brand Loyalty
Large Dance floors, national and international theme-based multi-level nightclubs, live concerts, rock, hip hop, pop, metal music and ozone music entertainment, grill, Tuscan bay, Asian foods pavilion, etc.
Customer Incentive Programs - Repeated Customer Creation Satisfy the wants and needs of various target market and make them select Basstheque as one and only place for nightlife entertainment
Aggressive Marketing Highly targeted marketing to make people visit the facility. Various consumer and corporate promotional strategies will be used to invite customers to the resort.
Keeping Cost Down The management will be stressing the needs to keep the administrative costs down at the same time provide good quality products and service.
Focus on Local Market Basstheque concentrates in Melbourne metropolitan area. The marketing will be initially targeted toward the 4.077 million people in Melbourne. Slowly the marketing programs will expand into other states. By concentrating in local market, the company can use available demographic and behavioral information to create success.
Marketing Strategy
The company will use various marketing strategies and tactics to attract the target market to visit the facility. There will be Basstheque Mobile Party Units, which are buses carrying various themes with seating capacity for 10 to 15 people per trip available for transportation between colleges, malls and sports venues to the mega nightclub. This will help with promoting the nightclub and its facility to mass market in the Melbourne metropolitan area. The main marketing strategy will be as follows.
Advertising through Basstheque Mobile Party Units Buses carrying various themes with seating capacity of 10-15 people shuttle between resort and malls/colleges/sports venues.
Promotional Pricing for College Students College Students will be offered initial low price tickets for their first entry to the resort
Media Advertisement High quality advertisements will be shown on T.V to attract students, singles and tourist markets
Magazine ads for the entertainment resort. Selected advertisements will be shown in business, fashion, life style and various youth magazines explaining about the facility and themes based entertainment of the resort. Newspaper Ads - Ads will be placed in local and national newspapers to create a brand image among people and also to create awareness about the new facility Billboards - Billboard advertisement of the resort facility will be kept in major city areas, sports venues and high ways near colleges to attract people towards the resort. Radio Ads - Advertisement and promotions will be made through selective radio channels and various competitions and awards will be offered to make the people visit Basstheque Nightclub. Banner Ads Banners will be kept during sports venues and major school leagues to create awareness of facility in students markets
Corporate Promotional Pricing We will create tie-ins with various corporations to conduct business dinner and parties in Basstheque facility at affordable price
Direct Mail Campaigning Flyers and leaflets showing high quality pictures of various entertainment themes will be send by direct mail to people living in the Melbourne area
Monthly/Yearly Membership Programs Company will promote yearly and monthly membership prices, which will be lower than regular prices to promote repeated customer visits.
Travel Agency & Hotel Chain Tie-ups and Package Pricing Various fliers and ticketing will be made available in travel agencies and major hotels to create awareness among tourists and attract them towards facility.