E-1 E-2

Team organization, allocation of

responsibilities & review
Daily monitoring of relevant KPI's
Interaction and Validation of
Parivartan activities
Root cause Analysis for KPI
achievement
Ownership with respect to HK , 5S
and upkeep of equipments of the
area
Abnormality Identification done on
regular basis
Operator Involvement in CLTI
activities
Visual Management systems for
product, process, controls,
information, inventory.
Pariticipation of AET in Last
month's Pillar Meetings >80%
Identified Pillar Initiatives
Communicated to AET
Monitoring of repective pillar KPI's
Action plan prepared to implement
Pillar initiatives
X Matrix is available with proper
updation and > 80% adherence of
Initiatives
Daily action plans are identified for
non achieving initiatives & KPI's
Proper KPI's ( linkages to result
areas ) are Identified
Monthly review is done by HOD /
Plant Head
Method of capturing inputs which
can become potential projects is in
place
Team involvement & Action
Planning as per defined timeline
All captured inputs are considered
in Project Priotarization template
(Categorization of projects)
Documentation / Tools Usage as
per Specific Project methodology
System of capturing technological
needs/ Requirements
System for Identification of
Benchmarking Data on
performance parameters
Sharing information & knowledge
of newer technology amongst the
team members
Gap Analysis done based on the
Benchmarking data
List of all major Cost contributors
Reconsilation of Input material and
inventory
Awareness of major cost
contributors and action plan to
reduce cost
Action plan to improve System Vs
Actual in input material
Skills required in particular Area
identified, documented & reviewed
Updated TNI plan for the
department completed and
communicated to TTC
Cost Competitiveness
Competency
Building
Improvement
Initiative
X Matrix / KPI
Pillars
Competency
Development & Skill
Movement
Project Management
Technology in Internal
Process
AET Audit Sheet FY 13-14 Revised
Sustenance
AET
Parivartan
Updated Area Skill Matrix Available
(Mapping of skills with personnel)
Nomination List for organization
Training Programs available and
circulated within time
Awareness of Customer
Feedback/Suggestions
[CSS(Customer Satisfaction Survey)
Ratings & Customer Responses,
Customer Audits] to all AET
members
and use of satisfaction ratings to
improve processes and satisfaction
Team involvement in customer
complaint resolution and closer
process
Action plan availability to improve
in customer ratings based on
feedback collected
Quality of CAPA initiated and
feedback given to the customer
Competency
Building
Customer Focus Customer Focus
Competency
Development & Skill
Movement
E-3 R-1 R-2 Max
Data Collection system of
Stoppages and PM deployment of
all equipments
Attendence >70%,
PM Adherence & Notification
closure > 90%
Analysis and Efforts to improve
machine uptime
No. of actions identified Vs closed Improving trends of MTBF / OEE
Operators' skills and involvement in
problem analysis wrt equipment,
area and process
No. of 5 Why
No of abnormalities Identified vs
Eliminated
Empowerment for taking decisions
for eliminating problems and
improving conditions
No. of kaizens
Parivartan Score > Target Score
(Should be considered only if No
Red Zone is there)
Area specific issues where pillar can
extend some help are
communicated to pillar.
Action Points Related to respective
pillars are completed on time
Improvement Trends related to
repective pillar KPI's
Followup on communicated
problem
Implementation of solution for
area specific problems
% Achievement of all People Pillar
Outcomes
Identified actions are reviewed for
completion
There is 50% adherence to the
targets against Identified initiatives
There is 50% adherence to the
targets against Identified KPI's
Savings are evaluated and validated
There is 80% adherence to the
targets against Identified initiatives
There is 80% adherence to the
targets against Identified KPI's
Project are reviewed as per defined
frequency by HOD/ AET Leader
Successful closure (Timeline /
Goal) of Project with validation
Cost benefit evaluated & Validated
Project Review at organisation
forums
Effective control plan identified &
deployed (made part of
organisational system)
Results of closed projects sustained
& monitored
Awareness of Current features and
facilities available in SAP
Implementation of Action
identified for effective SAP usage
Documented and communicated
efforts to improve effective
utilization of SAP
No of activities transferred from
other practices to SAP
Involvement of people in
Awareness of costs
Implementation of closure of
action plans > 80% for inventory
Action Plan to reduce Inventory
Inventory levels under control ( As
per Finance reports )
All employees are educated in the
Mandatory Training Programs
(Training Record)
Nomination v/s Participation (% )in
Organizational Training Programs
% Movement of Skill Development
8 5
10 9
10 8
20 16
10 5
5
Feasibility Study conducted for
Identified technologies (2 Marks for
this Point)
10
AET Audit Sheet FY 13-14 Revised
10 9
10 8
Participation in organizational
training programs (Training record)
% TNI Adherence > x % % Compliance to Skill Pillar Actions
Internal customer expected service
level identified and agreed
No. of actions closed as per
timeline based on CSS outcome
No. of customer complaint
No. of repetitive (same reason/
defect) complaint
Communication method and
efforts to adress non delivered
services
% improvement in respective
component of the satisfaction
index rating
SLA adherence %
73% 98 72
10 7
20 16
1) List of major contributors available but should be populated for
creating more awareness.
2) Action plan to be documented to take care of variuos cost
contributing heads
3) Focus to be given for inventory reduction in the MRO catagory
1) Safety related abnormalities needs to be taken care
2) Skill Pillar initiatives are still underway
3) More rigor is required to deploy pillar initiative across the AET
1) All the training movement needs to be aligned towards Skill Pillar
activites
2) TNI needs to be updated on a regular basis also its proper
adherence to be ensured
3) Skill pillar initiative is still underway
4) No of technical training imparted in month should be increased
1) X-Matrix is there with action planning and gap analysis
2) Identified actions needs to be review on a regular basis for their
closer
3) Savings are not being evaluated currently
1) SAP utilization needs focus, more usage of this technology to be
explored further
2) AET can think of auto generated reports from SAP itself
3) Feasibility study to be conducted for the new identified
technologies with payback calculation
1) New Projects need to be updated in New project priotarization
template.
2) Project completion within a timeline need focus (needs to mention
project closer date on the one pager)
3) For the analyis of the root causes, QC tools to be used
4) No projects have been identified for upcoming months
5) No project initiated in the month of Dec'13
1) Timely closer of the actions needs to be taken care of.
2) MTBF trend analysis need to be done, reason for failure analysis
can be done for for major breakdowns with proper root cause
analysis
1) Red Flag in QC area during Parivartan audit
2) Visuals can be developed for inventory management in the storage
area
1) Complete action plan found for the Bandhan Survey conducted last
year
2) Non adhering SLAs needs to be communicate with the supplier on
a regular basis
1) All the training movement needs to be aligned towards Skill Pillar
activites
2) TNI needs to be updated on a regular basis also its proper
adherence to be ensured
3) Skill pillar initiative is still underway
4) No of technical training imparted in month should be increased