Design By: Cody Mercer

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Design By: Cody Mercer
Kudler Background:
Kudler Fine Foods is a chic food store specializing in various food products such as meat,
pastries, seafood, and packaged condiments. Kudler has developed a new fiscal year sales
plan designed to reach defined future financial expectations. The purpose of such new
incentives is to not only increase sales and revenue, but to also gain a better knowledge and
understanding of their customers purchase patterns. Additionally, Kudler would like to
accommodate and implement their already designated marketing process for increased
productivity purposes (Kudler Fine Foods, 2004).
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Design By: Cody Mercer
Plant Locations:
La Jolla, CA

Del Mar, CA

Encinitas, CA
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Design By: Cody Mercer
Service Request:
Kudler Fine Foods has decided to embark upon a new and improved method for
rewarding their preferred customers with an inventive concept known as the Frequent
Shopper Program. The plan behind this new program will provide customers with loyalty
points for their purchases. The customers can accumulate their points and then redeem
them for items such as upgraded airline tickets, specialty foods, and other prominent gift
items. The incentive plan will be established to encourage future fiscal sales and promote
Kudlers product line for existing and forthcoming clientele (Kudler Fine Foods, 2004).
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Design By: Cody Mercer
Manufacturing Resource Planning (MRP):
Kudler will be installing a Manufacturing Resource Planning System (MRP) that will be located
in the central warehouse and will track all inventory, sales, and customer purchasing patterns
MRP (Manufacturing
Resource Planning)
La Jolla
Del Mar
Encinitas
Main Warehouse
Where MRP and
Database will be stored
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Design By: Cody Mercer
Radio Frequency Identification (RFID):
All local and imported goods are tagged with an RFID (Radio Frequency Identification) tag when it
enters the warehouse. Once the pallet is tagged it will go into the database to document stock
inventory. Once items leave the warehouse floor they will be scanned and that information will be
sent to the database. If an item is required or needs to be re-ordered from a vendor then the
database will notify the vendor and that item will be shipped.
Database
(located in
warehouse)
RFID Pallet
Tagging
Ja Jolla
Del Mar
Encinitas
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Design By: Cody Mercer
Gantt Chart Progress Verification:
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Design By: Cody Mercer
Database Facilitation:
A designated database will be an essential element to the Kudler Fine Foods process. These
databases will track, identify, retrieve, and document all pertinent information related to the products
associated with the loyalty points program.

All goods and services will start and end in the Kudler warehouse.
All pallets will be tagged with an RFID tag.
All information about the pallet will be entered into the main database.
RFID tag will be scanned and information will enter the database and update the real-time
information.
Each product that enters and leaves the warehouse floor will be recorded to the web-based
interface.
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Design By: Cody Mercer
Web-Based Interface:
Kudlers web-based interface will allow employee personnel to control the products
coming into each store as well as knowledge of customers needs.

All Kudler personnel will be able to input all information about either a product
or a customer.
These web-based applications will also be accessible to the customer.
To have customer input is important for Kudler to learn about customer
concerns or suggestions.
Both Kudler personnel and customers will be given a Virtual Private Network
(VPN) password for security purposes.
Each password will have certain domain a user will be able to enter.
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Design By: Cody Mercer
Software Requirements:
Kudlers new software design will be easy to maintain and reliability while accommodating
scalability and improvement on Return of Investments (ROI). This proposal will provide effective
and resourceful information relative to Kudler investors, employees, and its customers.
Improvised system will demonstrate:

Improved Cost Reduction
Increased Performance Output
Quality Assurance
Schedule Verification
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Design By: Cody Mercer
Personal information will be required to apply for the reward program and both logical and
physical security will be of major important regarding the newly implemented system.
Physical security will consist of guards, alarms, and fences, while logical will require firewalls
and encryption.
Availability Provide delivery assurance for each message segment so that messages or
message segments cannot be lost undetectably.
Integrity Enclose information in a digital envelope so that the computer can automatically
detect messages that have been altered in transit.
Secrecy Prevent unauthorized persons from reading messages and business plans,
obtaining credit card numbers, or deriving other confidential information.
Nonrepudiation Provide undeniable, end-to-end proof of each messages origin and
recipient.
Key management Provide secure distribution and management of keys needed to provide
secure communications.
Authentication Securely identify clients and servers with digital signatures and certificates
System Requirements:
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Design By: Cody Mercer
References:
1. Kudler Fine Foods. (2004). Information technology. Retrieved from
https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Kudler/IT/KudlerITDatabases00
1.htm

2. Microsoft. Windows Azure. Retrieved
from http://www.microsoft.com/windowsazure/windowsazure/default.aspx

3. Schneider, G. P. (2004). Electronic Commerce: The Second Wave (5th ed.). Boston, MA:
Course Technology.