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Case study 1

-CostMart Warehouse-

1) Problems: lack of communication inside the company (sending wrong quantities; sending them
too late, sending wrong inventory), computer/it problems(inaccurate data), inappropriate
inventory management, undedicated personnel(Hack), lack of communication with the
suppliers
2) Testimonies from other employees that refer to the fact that Hank is undedicated to his job,
Data about unorganized inventory inside the warehouse: Bad inventory records, he does not
listen to recommendations, Amy should check very well the warehouse and find missing items,
Amy should try to organize inventory on category

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