John Doe

Bachelor of Business - Information Systems undergraduate

Profile
I am a final year University student aiming to secure a graduate position for 2010 in my
field of study. My biggest assets to a company are my strong work ethic and
communication skills, developed in customer-service orientated jobs undertaken while
completing my studies.

Education
20 Fake St!
XXXXX University, QLD - Bachelor of Business - Information Systems, Commenced
FAKE
03/05, Due to graduate 11/09
QLD, 4122
P 0400 000 000 Awards/Achievements:
E email@me.com
• QTAC Scholarship Recipient, 2009

• XXXXX Award for Academic Excellence, 2008 - Award recognises consistent

academic achievement in 2008 with a GPA of 6.0 or greater which places recipients in
the top 5% of students

• Information Systems Audit and Control Association Prize, 2008 - Awarded to

the student with the highest mark and second highest in the course “Information
Management and Control”

XXXXX College, Brisbane, QLD - Senior Certificate, 2004

Experience
Part-time/Casual Bar/Gaming Attendant, XXX - 10/08 to Current
XXX is a not-for-profit organization situated in Fake, Faketown. I work as part of a team
providing bar and gaming services that promote excellent customer service - XXX’s key
competitive advantage in the industry.

Part-time/Casual Customer Service Representative, XXXXX - 03/08 to 12/08

My role at XXXXXXXXX, was to provide excellent customer service while working as a
team with sales consultants to reach monthly membership targets. As the face of
XXXXXX Health Club, our specific tasks include face-to-face customer inquiries from our
1000+ member base, use of the customer relationship management system, complaint
handling, various clerical tasks and general handling of health club operations.

Part-time/Casual Croupier, XXXXXX - 09/06 to 03/08

XXXXX is an award-winning venue situated at Fakeyburb on the Fake Coast. As the face
of the company, Croupier’s need to maintain a high level of customer service while
dealing arithmetic intensive table games such as Blackjack, Roulette and Poker. I built
strong relationships with staff and customers in this role while maintaining near-perfect
performance reviews.
 Part-time/Casual Duty Manager, XXXXXXXXX - 01/05 - 08/06
I started in XXXXXXX as a bar/gaming attendant and through showing leadership
qualities and a desire to learn, was promoted to a Duty Manager on a casual basis. This
role put me, at the age of 19, in charge of operations of the venue containing 2 bars, 2
bottle shops, a gaming floor and restaurant 2-4 nights a week. Other tasks included
generating daily taking reports, organising promotions and creating staff rosters.

Part-time/Casual Bar/Gaming Attendant, XXXXXXl - 07/04 - 01/05

20 Fake St! At XXXXX my role was an entry-level position, performing bar/gaming and bottle shop
FAKE operations as a part of a team while providing excellent customer service.
QLD, 4122
P 0400 000 000 Skills and Attributes
E email@me.com • Excellent presentation skills

• Hard Worker with a strong worth ethic

• Well presented

• Excellent verbal and written communication skills

• Desire to learn

Referrals
Dr Dick Harry

Lecturer (Information Systems), Griffith University

P +61 (0) 7 3777 7777

E fake@griffith.edu.au

Susan Sue

Floor Manager, XXXXXXX

P 0411 222 113

Jay Cutler

Assistant Manager, XXXXXXX

P +61 (07) 3333 1111

E fake@fake.com