LINDSAY MARIE STICKNEY

lindsaystickney@gmail.com
(530) 351-1362

EDUCATION
UNIVERSITY OF CALIFORNIA, BERKELEY BERKELEY, CA
BACHELOR, PSYCHOLOGY DEC 2008 - DEC 2012
Member of Phi Beta Kappa Honors Society
WORK EXPERIENCE
GOOGLE
PROJECT COORDINATOR JUNE 2013 - PRESENT
Handled roughly 5,000 name appeals each week from Google Plus enforcing Googles policy
Collaborated with team members to handle over 30,000 weekly appeals, with a turnaround time of under 5 days
Proactively took on responsibility of producing weekly, monthly, and quarterly team metrics for management
which analyzed data from the name, age, impersonation, and profile appeal queues
Evaluated and analyzed Metrics on the appeal process giving visibility to agent performance, productivity, and
team accuracy, leading to Google Plus policy changes
Communicated between various product quality teams to identify, send, and process ConOps policy requirements
to Google Plus consumer accounts
UNDERGRADUATE JOURNAL OF PSYCHOLOGY AT UC BERKELEY BERKELEY, CA
MARKETING DIRECTOR JAN 2011 - JAN 2012
Strategized with group members to establish an effective yearly plan to increase exposure and attention to the
journal
Aided in developing weekly marketing goals and tasks delegated to each group member in order to maintain an
equal and prosperous working environment
Increased journal awareness through the implementation of promotional flyers, class announcements, and campus
events
Helped plan and prepare monthly dinners for journal members to solidify group cohesiveness and unity
throughout the year
GRAPHIC DESIGNER
Researched particular color palettes and images that would most successfully appeal to all college students to
increase the exposure and attention to promotional designs
Assigned each graphic design to promotional flyers or website design to ensure the maximum effectiveness of
each image
Used Adobe Photoshop with one other team member to manipulate original sketches into detailed graphic designs
Co-created a logo that aesthetically best represented the journal, the journals mission statement, and
undergraduate UC Berkeley psychology students as a whole
PSYCHOLOGY OF HUMAN MEMORY AND LEARNING, UC BERKELEY BERKELEY, CA
STUDENT RESEARCHER AUG 2012 - DEC 2012
Constructed and proposed a scientific study to analyze the effects of gender on the encoding and recall of
autobiographical narratives through the experience of watching a film
Searched, reviewed, and extracted data from numerous journal archives to analyze previous findings and establish
a basic foundation for the methods section of the study
Formulated an emotional number-scale to quantify and measure both male and female subjects personal
narratives
Proposed to give a survey at the beginning of the study as well as six weeks later to precisely track the changes
that occurred between encoding and recall and ensure consistency
Converted the study proposal into an APA research paper which resulted in positive feedback from academic mentors
RESEARCH AND DATA ANALYSIS, UC BERKELEY BERKELEY, CA
STUDENT RESEARCHER JAN 2010 - MAY 2010
Conducted research to show the correlation between GPA and extracurricular activities
Collaborated with two team members to determine criteria for selection of human subjects
Created recruitment survey and distributed on campus resulting in a diverse random sample of over 100 subjects
successfully integrated into the study
Employed data organizational methods through the use of a timeline, check-lists, and online documents to ensure
data was correctly monitored and recorded
Consolidated all data to input into the computer program R, enabling the quantification of statistical significance
within our findings
Cohesively worked with two team members to produce an APA paper that explained findings in a clear and concise
form
Concluded the study successfully resulting in a positive correlation between GPA and extra-curricular activities
COMPUTER SKILLS
HTML, R, Microsoft Excel, Microsoft PowerPoint, Cases, and Metrics