FAX System (W) : Service Manual

SERVICE
MANUAL
Published in January 2012
843N6110
First Edition
FAX System(W)
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE DEXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut tre illgal de jeter les batteries dans des eaux dgout municipales. Vrifiez avec les
fonctionnaires municipaux de votre rgion pour les dtails concernant des dchets solides
et une mise au rebut approprie.
Revision history
Revision Date Replaced pages Remarks
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, light-
ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
Always handle the machine by the correct locations when moving it. .................................................
Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
Advice customers that they must always follow the safety warnings and precautions in the copiers
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
Always remove the power plug from the wall outlet before starting machine disassembly. ................
Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
Always use parts having the correct specifications. ............................................................................
Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
Always check that the copier is correctly connected to an outlet with a ground connection. ...............
Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
Remove toner completely from electronic components. .....................................................................
Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
Handle greases and solvents with care by following the instructions below: ......................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
Always wash hands afterwards.
Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
3N6
CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
1-1-2 Parts names .......................................................................................................................... 1-1-5
(1) Machine............................................................................................................................ 1-1-5
(2) Operation panel ................................................................................................................ 1-1-6
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking.............................................................................................................................. 1-2-2
(1) Unpacking......................................................................................................................... 1-2-2
(2) Initialization procedure after installing the facsimile system............................................. 1-2-3
1-3 Maintenance Mode
1-3-1 Maintenance mode................................................................................................................ 1-3-1
(1) Executing a maintenance item ......................................................................................... 1-3-1
(2) Maintenance modes item list ............................................................................................ 1-3-2
(3) Contents of the maintenance mode items........................................................................ 1-3-4
1-4 Error codes
1-4-1 Error codes ............................................................................................................................ 1-4-1
(1) Error code......................................................................................................................... 1-4-1
(2) Table of general classification .......................................................................................... 1-4-2
(2-1) U004XX error code table: Interrupted phase B....................................................... 1-4-5
(2-2) U006XX error code table: Problems with the unit ................................................... 1-4-6
(2-3) U008XX error code table: Page transmission error................................................. 1-4-6
(2-4) U009XX error code table: Page reception error ...................................................... 1-4-6
(2-5) U010XX error code table: G3 transmission............................................................. 1-4-7
(2-6) U011XX error code table: G3 reception .................................................................. 1-4-9
(2-7) U017XX error code table: V.34 transmission ........................................................ 1-4-10
(2-8) U018XX error code table: V.34 reception.............................................................. 1-4-11
(2-9) U023XX error code table: Relay command abnormal reception........................... 1-4-11
(2-10) U044XX error code table: Encrypted transmission ............................................... 1-4-11
1-5 Troubleshooting
1-5-1 Self-diagnostic function ......................................................................................................... 1-5-1
(1) Self-diagnostic function .................................................................................................... 1-5-1
(2) Self diagnostic codes........................................................................................................ 1-5-1
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware on the fax control PWB.................................................................... 1-6-1
2-1 Electrical Parts Layout
2-1-1 Electrical parts layout ............................................................................................................ 2-1-1
2-2 Operation of the PWBs
2-2-1 Fax control PWB.................................................................................................................... 2-2-1
3N6
3N6
1-1-1
1-1 Specifications
1-1-1 Specifications
NOTE: These specifications are subject to change without notice.
Item Specifications
Compatibility G3
Communication line Subscriber telephone line
Transmission time 3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart)
Transmission speed
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps, 1200/300bps
Coding scheme JBIG/MMR/MR/MH
Error correction ECM
Original size
Max. width: 11"/297 mm
Max. length: 63"/1600 mm
Automatic document feed Max. 50 sheets(Only Model with Document Processor as standard.)
Scanner resolution
Horizontal Vertical
200 100 dpi Normal (8 dot/mm 3.85 line/mm)
200 200 dpi Fine (8 dot/mm 7.7 line/mm)
200 400 dpi Super fine (8 dot/mm 15.4 line/mm)
400 400 dpi Ultra fine (16 dot/mm 15.4 line/mm)
600 600 dpi
Printing resolution 600 600 dpi
Gradations 256 shades (Error diffusion)
One-Touch key 1000 keys
Multi-Station transmission Max. 500 destinations (iFAX: Max. 100 destinations)
Substitute
memory reception
700 sheets or more (when using ITU-T A4 #1 chart)
Image memory capacity 12 MB (standard) (for incoming faxed originals)
Report output
Sent result report, FAX RX result report, Report for job canceled before
sending, Activity report, Status page
3N6
1-1-2
Item Description
Reception functions Manual reception
Automatic reception
Fax/telephone auto selection
TAD reception
D.R.D. reception *
1
Remote switching
Transmission functions Numeric key dial *3
Addres book *3
Shortening dial *3
One-touch dial *3
Program dial *3
Group dial *3
Chain dial *3
Redial *3 (manual/automatic)
On-hook
Pause
Communication functions Direct transmission
Memory transmission
Direct reception
Memory reception *3
Bulk fax output *3
Additional communication
functions
Broadcast transmission (up to 500 numbers) *3
Polling communication
Encrypted communication
Password check communication
Memory forwarding *3
Standby transmission *3
Delayed transmission *3
Interrupt send *3
ECM
Sub address transmission
Sub address confidential delivery
Sub address bulletin board communication
Sub address relay Broadcast transmission *3
Sub address relay directions reception *3
3N6
1-1-3
Item Description
Supplementary communica-
tion functions
Manual transmission
Address book *3
Canceling communication
Line monitor
Transmission destination display *3
Tone transmission
Memory back-up *3
Sub address printing out from FAX box *3
Communication result display *3
Batch transmission *3
TTI transmission
Bulletin board communication function *3
Rotation transmission
Duplex transmission *2, *3
Initial communication speed setting
Line type setting
Zooming communication *3
Transmitting port specification *3
Transmission manuscript data storage *3
Transmitting picture initial-setting function *3
Original orientation (Border erase book) *3
Supplementary reception
functions
Memory reception *3
2 in 1 reception *3
Auto reduce reception *3
Rotation reception *3
Duplex reception *3
Recording paper media type setting *3
Reception date and time recording *3
Reduced size reception *3
Two or more copy output *3
Buzzer sound at an error *3
Reports Send result report *3
Receipt result report *3
Status page *3
Address book list
One-touch dial list
Group dial list
Error list
Protocol list
Action list
Self information registration Self telephone number
Self name
Self ID number
Permission ID number
Permission TEL number
Refusal TEL number
Time registration *2
Remote change number cryptography key
Direct dialing / TEL number
3N6
1-1-4
*1: For 120 V specifications only.
*2: Only Model with document processor as standard.
*3: It processes by F/W of the machine.
Item Description
Others Cancelling and sending delayed transmissions (queued)
Remote diagnosis
Smoothing reception *3
Fax priority printout *3
Sets a FAX by PC *3
Checks a FAX communication history by PC *3
Overwrites elimination of a FAX memory domain *3
Maintenance mode
3N6
1-1-5
1-1-2 Parts names
(1) Machine
Figure 1-1-1
Note that you cannot automatically receive FAX when turning the main power switch off.
To turn the power off, press the Power key on the operation panel.
O
P
T
2
O
P
T
1
B1 A2
2
1
6
7
5
4
4
3
1. Operation panel
2. Main power switch
3. DP top cover
4. Original width guides
5. Original tray
6. LINE Connector
7. TEL Connector
3N6
1-1-6
(2) Operation panel
Figure 1-1-2
1
14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
2 3 4 5 6 7 8 9 11 10 12 13
1. Program key
2. Status/Job cancel key
3. Copy key
4. Accessibility display key
5. Help key
6. Auto color key
7. Quick no. search key
8. Clear key
9. Reset key
10. System menu key
11. Power key
12. Counter key
13. Main power indicator
14. Application key
15. Document box key
16. Send key
17. FAX key
18. Full color key
19. Processing indicator
20. Black and White key
21. Memory indicator
22. Numeric keys
23. Enter key
24. Attention indicator
25. Start key
26. Stop key
27. Interrupt key
28. Authentication/Logout key
29. Energy saver key
3N6
1-2-1
1-2 Installation
1-2-1 Installation environment
Installation location (Be based on the machine establishment place.)
Avoid direct sunlight or bright lighting. Ensure that the photo conductor will not be exposed to direct sunlight or
other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt
change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photo conductor, such as
mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
3N6
1-2-2
1-2-2 Unpacking
(1) Unpacking
Figure 1-2-1
Caution: See the Installation Guide for installation.
2
3
10
7
8
9
1
4
6
5
1. FAX PWB assembly
2. Plastic bag
3. Air-padded bag
4. Outer case
5. Memory DIMM
6. Plastic bag
7. Installation guide
8. Alphabet label
9. Terminal seal
10. Plastic bag
3N6
1-2-3
(2) Initialization procedure after installing the facsimile system
1. Insert the machine power plug to the wall outlet and turn the main power switch on.
2. Enter 10871087 using the numeric keys. The machine enters maintenance mode.
3. Run maintenance item U600 using the cursor up/down keys or numeric keys.
4. Press [Execute] and then press the start key.
5. Select [Country Code] and enter a destination code using the numeric keys (refer to the destination code
list). Press the start key.
6. Select [OEM Code], enter the OEM
code (000) and then press the start key.
7. After initialization, the entered destina-
tion, OEM codes and ROM version are
displayed. A ROM version displays
three kinds, application, boot, and IPL.
Figure 1-2-2
8. After completing the installation, run the
communications test to confirm that the
fax system is operative.
Code Destination Code Destination Code Destination
000 Japan 156 Singapore 253 Sweden
009 Australia 159 South Africa France
038 China 169 Thailand Austria
080 Hong Kong 181 U.S.A. Switzerland
084 Indonesia 242 South America Belgium
088 Israel 243 Saudi Arabia Denmark
097 Korea 253 CTR21 (European nations) Finland
108 Malaysia Italy Portugal
126 New Zealand Germany Ireland
136 Peru Spain Norway
137 Philippines U.K. 254 Taiwan
152 Middle East Netherlands
MAINTENANCE MODE
MAINTENANCE MODE ACTIVE. U600
Initialize: All Data
Country Code XXX
OEM Code YYY
MAINTENANCE MODE
MAINTENANCE MODE ACTIVE. U600
Initialize: All Data
Country Code XXX
OEM Code YYY
APL ****************
BOOT ****************
IPL ****************
3N6
1-2-4
3N6
1-3-1
1-3 Maintenance Mode
1-3-1 Maintenance mode
The machine is equipped with a maintenance function which can be used to maintain and service the
machine.
(1) Executing a maintenance item
Enter 10871087 using
the numeric keys.
Enter the maintenance item
number using the cursor up/down keys
or numeric keys.
The selected maintenance item is run.
Press the stop key.
Press the start key.
Start
End
Maintenance mode is entered.
The maintenance item is selected.
Maintenance mode is exited.
Repeat the same
maintenance item?
Run another maintenance
item?
No
No
Yes
Yes
Enter 001 using the cursor
up/down keys or numeric keys
and press the start key.
3N6
1-3-2
(2) Maintenance modes item list
Section
Item
No.
Content of maintenance item
Initial
setting
Fax U600 Initializing all data -
U601 Initializing permanent data -
U603 Setting user data 1 -
U604 Setting user data 2 -
U605 Clearing data -
U610 Setting system 1
Setting:[Cut Line(100%)]
Setting:[Cut Line(Auto)]
3
0
0
Setting:[Adj Lines]
Setting:[Adj Lines(A4)]
Setting:[Adj Lines(LT)]
7
22
26
Setting:[Auto Reduct]
Setting:[Protocol List]
On
Off
U615 Setting system 6 Ledger
U620 Setting the remote switching mode One
U625 Setting the transmission system 1
Setting:[Interval]
Setting:[Times]
2
3
U630 Setting communication control 1
Setting:[TX Speed]
Setting:[RX Speed]
Setting:[TX Echo]
Setting:[RX Echo]
14400bps/V17
14400bps
300
75
Setting:[ECM TX]
Setting:[ECM RX]
Setting:[CED Freq]
On
On
2100
Setting:[DIS 4Byte]
Setting:[Num OF CNG(F/T)]
Off
2Time
3N6
1-3-3
Fax U633 Setting communication control 4
Setting:[V.34]
Setting:[DIS 2Res]
Setting:[DIS 2Res]
Setting:[RTN Check]
On
On
Once
15%
U634 Setting communication control 5 0
U640 Setting communication time 1
Setting:[Time (One)]
Setting:[Time (Cont)]
7
80
Setting:[T0 Time Out]
Setting:[Ta Time Out]
Setting:[Tb1 Time Out]
Setting:[Tc Time Out]
Setting:[Td Time Out]
56
36
69
30
20
80
60
6
U650 Setting modem 1
Setting:[Reg G3 TX Eqr]
Setting:[Reg G3 RX Eqr]
Setting:[RX Mdm Level]
0dB
0dB
-43dBm
Modem output level
DTMF output level (main value)
DTMF output level (level difference)
-11
-8
2
U660 Setting the NCU
Setting:[Exchange]
Setting:[Dial Tone]
Setting:[Busy Tone]
Setting:[PBX Setting]
Setting:[DC Loop]
PSTN
On
On
Loop
On
U670 Outputting lists -
U671 Clear FAX back up data
U695 FAX function customize On/Off
U698 Setting the port addressed in maintenance mode
U699 Setting the software switches -
Section
Item
No.
Content of maintenance item
Initial
setting
3N6
1-3-4
(3) Contents of the maintenance mode items
Item No. Description
U600 Initializing all data
Description
Initializes software switches and all data in the backup data on the FAX control PWB, according
to the destination and OEM.
Executes the check of the file system, when abnormality of the file system is detected, initializes
the file system, communication past record and register setting contents.
Purpose
To initialize the FAX control PWB.
Method
1. Press the start key.
2. Select [Country Code] and enter a destination code using the numeric keys.
Refer to the destination code list on following for the destination code.
OEM code is no operation necessary.
3. Select [Execute].
4. Press the start key. Data initialization starts. To cancel data initialization, press the stop key.
5. After data initialization, ROM version are displayed.
A ROM version displays three kinds, application, boot, and IPL.
Destination code list
Code Destination Code Destination
000 Japan 253 CTR21 (European nations)
009 Australia Italy
038 China Germany
080 Hong Kong Spain
084 Indonesia U.K.
088 Israel Netherlands
097 Korea Sweden
108 Malaysia France
126 New Zealand Austria
136 Peru Switzerland
137 Philippines Belgium
152 Middle East Denmark
156 Singapore Finland
159 South Africa Portugal
169 Thailand Ireland
181 U.S.A. Norway
242 South America 254 Taiwan
243 Saudi Arabia
3N6
1-3-5
U601 Initializing permanent data
Description
Initializes software switches on the FAX control PWB according to the destination and OEM.
Purpose
To initialize the FAX control PWB without changing user registration data.
Method
2. Select [Country Code] and enter a destination code using the numeric keys.
Refer to the destination code list on page 1-3-4 for the destination code.
OEM code is no operation necessary.
3. Select [Execute].
4. Press the start key. Data initialization starts. To cancel data initialization, press the back key.
5. After data initialization, ROM version are displayed.
A ROM version displays three kinds, application, boot, and IPL.
U603 Setting user data 1
Description
Makes user settings to enable the use of the machine as a fax.
Purpose
To be executed as required.
Setting
2. Select [Line Type].
3. Select the setting.
* : Initial setting: DTMF
4. Press the start key. The setting is set.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Display Description
DTMF DTMF
10PPS 10 PPS
20PPS 20 PPS
3N6
1-3-6
U604 Setting user data 2
Description
Makes user settings to enable the use of the machine as a fax.
Purpose
Use this if the user wishes to adjust the number of rings that occur before the unit switches into
fax receiving mode when fax/telephone auto-select is enabled.
Method
2. Select [Rings(F/T) #].
3. Change the setting using the +/- keys or numeric keys.
* : If you set this to 0, the unit will start fax reception without any ringing.
4. Press the start key. The value is set.
Completion
U605 Clearing data
Description
Initializes data related to the fax transmission such as transmission history.
Purpose
To clear the transmission history.
Method
2. Select [CLEAR COM.REC.].
3. Press the start key. Initialization processing starts.
When processing is finished, [Completed] is displayed.
Completion
Display Description Setting range
Rings(F/T) # Number of fax/telephone rings 0 to 15
3N6
1-3-7
Description
Makes settings for fax reception regarding the sizes of the fax paper and received images and
automatic printing of the protocol list.
Method
2. Select the item to be set.
Sets the maximum number of lines to be ignored if the received data volume exceeds the record-
ing capacity when recording the data at 100% magnification. If the number of excess lines is
below the setting, those lines are ignored. If over the setting, they are recorded on the next page.
* : Increase the setting if a blank second page is output, and decrease it if the received
image does not include the entire transmitted data.
Setting:[Cut Line(Auto)]
ing capacity when the data is recorded in the auto reduction mode. If the number of excess lines
is below the setting, those lines are ignored. If over the setting, the entire data on a page is fur-
ther reduced so that it can be recorded on the same page.
* : Increase the setting if a page received in the reduction mode is over-reduced and too
much trailing edge margin is left. Decrease it if the received image does not include all
transmitted data.
Display Description
Cut Line(100%) Sets the number of lines to be ignored when receiving a fax at
100% magnification.
Cut Line(Auto) Sets the number of lines to be ignored when receiving a fax in
the auto reduction mode.
Cut Line(A4) Sets the number of lines to be ignored when receiving a fax
(A4R/LetterR) in the auto reduction mode.
Description
Setting
range
Initial
setting
Number of lines to be ignored when receiving at 100% 0 to 22 3
Description
Setting
range
Initial
setting
Number of lines to be ignored when receiving in the auto
reduction mode
0 to 22 0
3N6
1-3-8
U610 Setting:[Cut Line(A4)]
ing capacity when the data is recorded in the auto reduction mode onto A4R or LetterR paper
under the conditions below.
If the number of excess lines is below the setting, those lines are ignored. If over the setting, the
entire data on a page is further reduced so that it can be recorded on the same page.
* : Increase the setting if a page received in the reduction mode is over-reduced and too
much trailing edge margin is left. Decrease it if the received image does not include all
transmitted data.
Completion
Description
Setting
range
Initial
setting
Number of lines to be ignored when receiving a fax (A4R,
letter) in the auto reduction mode
0 to 22 0
3N6
1-3-9
Description
Sets the number of adjustment lines for automatic reduction.
Method
Setting:[Adj Lines]
Sets the number of adjustment lines for automatic reduction.
1. Change the setting using the cursor left/right keys or numeric keys.
Setting:[Adj Lines(A4)]
Sets the number of adjustment lines for automatic reduction when A4 paper is set.
Setting:[Adj Lines(LT)]
Sets the number of adjustment lines for automatic reduction when letter size paper is set.
Completion
Display Description
Adj Lines Sets the number of adjustment lines for automatic reduction.
Adj Lines(A4) Sets the number of adjustment lines for automatic reduction
when A4 paper is set.
Adj Lines(LT) Sets the number of adjustment lines for automatic reduction
when letter size paper is set.
Description
Setting
range
Initial
setting
Number of adjustment lines for automatic reduction 0 to 22 7
Description
Setting
range
Initial
setting
Number of adjustment lines for automatic reduction when
A4 paper is set
0 to 22 22
Description
Setting
range
Initial
setting
Number of adjustment lines for automatic reduction when
letter size paper is set
0 to 26 26
3N6
1-3-10
Description
Makes settings for fax transmission regarding operation and automatic printing of the protocol
list.
Method
Setting:[Auto Reduct]
Sets whether to receive a long document by automatically reducing it in the auxiliary direction or
at 100% magnification.
* : Initial setting: On
Setting:[Protocol List]
Sets if the protocol list is automatically printed out.
* : Initial setting: Off
Completion
Display Description
Auto Reduct Selects if auto reduction in the auxiliary direction is to be per-
formed.
Protocol List Sets the automatic printing of the protocol list.
Display Description
On Auto reduction is performed if the received document is longer
than the fax paper.
Off Auto reduction is not performed.
Display Description
Off The protocol list is not printed out automatically.
Err The protocol list is automatically printed out after communica-
tion only if a communication error occurs.
On The protocol list is automatically printed out after communica-
tion.
3N6
1-3-11
Description
Makes settings for fax reception regarding the sizes of the fax paper and received images.
Purpose
To set the maximum recording width and processing method when 11" width fax paper is loaded
on an inch specification machine.
Setting
2. Select [RX Width For 11"].
* : Initial setting: Ledger
Completion
U620 Setting the remote switching mode
Description
Sets the signal detection method for remote switching. Be sure to change the setting according to
the type of telephone connected to the machine.
Setting
2. Select [Remort Mode].
3. Select the mode.
* : Initial setting: One
Completion
Display Description
Ledger Communicates to the destination unit 11" width as A3 width
and records at 100% magnifications.
B4 Communicates to the destination unit 11" width as B4 width.
Display Description
One One-shot detection
Cont Continuous detection
3N6
1-3-12
U625 Setting the transmission system 1
Description
Makes settings for the auto redialing interval and the number of times of auto redialing.
Purpose
Change the setting to prevent the following problems: fax transmission is not possible due to too
short redial interval, or fax transmission takes too much time to complete due to too long redial
interval.
Method
Setting:[Interval]
Setting:[Times]
Completion
Display Description
Interval Setting the auto redialing interval
Times Setting the number of times of auto redialing
Description Setting range Initial setting
Redialing interval 1 to 9 (min.) 3 (120 V)/2 (220-240 V)
Number of redialing 0 to 15 2 (120 V)/3 (220-240 V)
3N6
1-3-13
Description
Makes settings for fax transmission regarding the communication.
Method
Setting:[TX Speed]
Sets the initial communication speed when starting transmission. When the destination unit has
V.34 capability, V.34 is selected for transmission, regardless of this setting.
* : Initial setting: 14400bps/V17
Setting:[RX Speed]
Sets the reception speed that the sender is informed of using the DIS or NSF signal. When the
destination unit has V.34 capability, V.34 is selected, regardless of the setting.
* : Initial setting: 14400bps
Display Description
TX Speed Sets the communication starting speed.
RX Speed Sets the reception speed.
TX Echo Sets the waiting period to prevent echo problems at the
sender.
RX Echo Sets the waiting period to prevent echo problems at the
receiver.
Display Description
14400bps/V17 V.17, 14400 bps
9600bps/V29 V.17, 9600 bps
4800bps/V27ter V.27ter, 4800 bps
2400bps/V27ter V.27ter, 2400 bps
Display Description
14400bps V.17, V.33, V.29, V.27ter
9600bps V.29, V.27ter
4800bps V.27ter
2400bps V.27ter (fallback only)
3N6
1-3-14
U630 Setting:[TX Echo]
Sets the period before a DCS signal is sent after a DIS signal is received. Used when problems
occur due to echoes at the sender.
* : Initial setting: 300
Setting:[RX Echo]
Sets the period before an NSF, CSI or DIS signal is sent after a CED signal is received. Used
when problems occur due to echoes at the receiver.
Completion
Display Description
500 Sends a DCS 500 ms after receiving a DIS.
300 Sends a DCS 300 ms after receiving a DIS.
Display Description
500 Sends an NSF, CSI or DIS 500 ms after receiving a CED.
75 Sends an NSF, CSI or DIS 75 ms after receiving a CED.
3N6
1-3-15
Description
Makes settings regarding fax transmission.
Method
Setting:[ECM TX]
To be set to Off when reduction of transmission costs is of higher priority than image quality.
This should not be set to Off when connecting to the IP (Internet Protocol) telephone line.
Setting:[ECM RX]
To be set to Off when reduction of transmission costs is of higher priority than image quality.
This should not be set to Off when connecting to the IP (Internet Protocol) telephone line.
Setting:[CED Freq]
Sets the frequency of the CED signal. Used as one of the measures to improve transmission per-
formance for international communications.
Completion
Display Description
ECM TX Sets ECM transmission.
ECM RX Sets ECM reception.
CED Freq Sets the frequency of the CED signal.
Display Description
On ECM transmission is enabled.
Off ECM transmission is disabled.
Display Description
On ECM reception is enabled.
Off ECM reception is disabled.
Display Description
2100 2100 Hz
1100 1100 Hz
3N6
1-3-16
Description
Method
Setting:[DIS 4Byte]
Sets if bit 33 and later bits of the DIS/DTC signal are sent.
Setting:[Num OF CNG(F/T)]
Sets the CNG detection times in the fax/telephone auto select mode.
* : Initial setting: 2Time
Completion
Display Description
DIS 4Byte Sets the DIS signal to 4 bytes.
Num OF CNG(F/T) Sets the CNG detection times in the fax/telephone auto select
mode.
Display Description
On Bit 33 and later bits of the DIS/DTC signal are not sent.
Off Bit 33 and later bits of the DIS/DTC signal are sent.
Display Description
1Time Detects CNG once.
2Time Detects CNG twice.
3N6
1-3-17
Description
Purpose
To reduce transmission errors when a low quality line is used.
Method
Setting:[V.34]
Sets whether V.34 communication is enabled/disabled for transmission and reception.
Setting:[V.34-3429Hz]
Sets if the V.34 symbol speed 3429 Hz is used.
Display Description
V.34 Enables or disables V.34 communication.
V.34-3429Hz Sets the V.34 symbol speed (3429 Hz).
DIS 2Res Sets the number of times of DIS signal reception.
RTN Check Sets the reference for RTN signal output.
Display Description
On V.34 communication is enabled for both transmission and reception.
TX V.34 communication is enabled for transmission only.
RX V.34 communication is enabled for reception only.
Off V.34 communication is disabled for both transmission and reception.
Display Description
On V.34 symbol speed 3429 Hz is used.
Off V.34 symbol speed 3429 Hz is not used.
3N6
1-3-18
U633 Setting:[DIS 2Res]
Sets the number of times to receive the DIS signal to once or twice. Used as one of the correction
measures for transmission errors and other problems.
* : Initial setting: Once
Setting:[RTN Check]
Sets the error line rate as the reference for RTN signal output. If transmission errors occur fre-
quently due to the quality of the line, they can be reduced by lowering this setting.
* : Initial setting: 15%
Completion
Description
Sets the maximum number of error bytes judged acceptable when receiving a TCF signal. Used
as a measure to ease transmission conditions if transmission errors occur.
Setting
2. Select [TCF Check].
Completion
Display Description
Once Responds to the first signal.
Twice Responds to the second signal.
Display Description
5% Error line rate of 5%
Number of allowed error bytes when detecting TCF 0 to 255 0
3N6
1-3-19
Description
Sets the detection time when one-shot detection is selected for remote switching. (This setting
item will be displayed, but the setting made is ineffective.)
Sets the detection time when continuous detection is selected for remote switching. (This setting
item will be displayed, but the setting made is ineffective.)
Method
Setting:[Time (One)]
Setting:[Time (Cont)]
Completion
Display Description
Time (One) Sets the one-shot detection time for remote switching.
Time (Cont) Sets the continuous detection time for remote switching.
One-shot detection time for remote switching 0 to 255 7
Continuous detection time for remote switching 0 to 255 80
3N6
1-3-20
Description
Sets the time-out time for fax transmission.
Purpose
To improve transmission performance for international communications mainly.
Method
Sets the time before detecting a CED or DIS signal after a dialing signal is sent.
Depending on the quality of the exchange, or when the auto select function is selected at the
destination unit, a line can be disconnected. Change the setting to prevent this problem.
Sets the time before receiving the correct signal after call reception. No change is necessary for
this maintenance item.
Display Description
T0 Time Out Sets the T0 time-out time.
Ta Time Out Sets the Ta time-out time.
Tb1 Time Out Sets the Tb1 time-out time.
Tb2 Time Out Sets the Tb2 time-out time.
Tc Time Out Sets the Tc time-out time.
Td Time Out Sets the Td time-out time.
T0 time-out time 30 to 90 s 56
T1 time-out time 30 to 90 s 36
3N6
1-3-21
U641 Setting:[T2 Time Out]
The T2 time-out time decides the following.
From CFR signal output to image data reception
From image data reception to the next signal reception
In ECM, from RNR signal detection to the next signal reception
Setting:[Ta Time Out]
In the fax/telephone auto select mode, sets the time to continue ringing an operator through the
connected telephone after receiving a call as a fax machine (see figure 1-3-1). A fax signal is
received within the Ta set time, or the fax mode is selected automatically when the time elapses.
In fax/telephone auto select mode, change the setting when fax reception is unsuccessful or a
telephone fails to receive a call.
Figure 1-3-1 Ta/Tb1/Tb2 time-out time
In the fax/telephone auto select mode, sets the time to start sending the ring back tone after
receiving a call as a fax machine (see figure 1-3-1). In fax/telephone auto select mode, change
the setting when fax reception is unsuccessful or a telephone fails to receive a call.
Description Setting
range
Initial
setting
Change in value
per step
T2 time-out time 1 to 255 69 100 ms
Ta time-out time 1 to 255 30
Ta
Tb2
Tb1
R
i
n
g

d
e
t
e
c
t
i
o
n
L
i
n
e

c
o
n
n
e
c
t
i
o
n

a
s

a

f
a
x

m
a
c
h
i
n
e
R
i
n
g
s
R
i
n
g

b
a
c
k

t
o
n
e

s
e
n
d

s
t
a
r
t
S
t
a
r
t

o
f

f
a
x

r
e
c
e
p
t
i
o
n
Description Setting
range
Initial
setting
Change in value
per step
Tb1 time-out time 1 to 255 20 100 ms
3N6
1-3-22
U641 Setting:[Tb2 Time Out]
In the fax/telephone auto select mode, sets the time to start ringing an operator through the con-
nected telephone after receiving a call as a fax machine (see figure 1-3-1). In the fax/telephone
auto select mode, change the setting when fax reception is unsuccessful or a telephone fails to
receive a call.
Setting:[Tc Time Out]
In the TAD mode, set the time to check if there are any triggers for shifting to fax reception after a
connected telephone receives a call. Only the telephone function is available if shifting is not
made within the set Tc time.
In the TAD mode, change the setting when fax reception is unsuccessful or a telephone fails to
receive a call.
Setting:[Td Time Out]
Sets the length of the time required to determine silent status (fax), one of the triggers for Tc time
check. In the TAD mode, change the setting when fax reception is unsuccessful or a telephone
fails to receive a call. Be sure not to set it too short; otherwise, the mode may be shifted to fax
while the unit is being used as a telephone.
Completion
Description Setting
range
Initial
setting
Change in value
per step
Tb2 time-out time 1 to 255 80 100 ms
Tc time-out time 1 to 255 60
Td time-out time 1 to 255 9 (120 V)/6 (220-240 V)
3N6
1-3-23
Description
Sets the G3 cable equalizer. Sets the modem detection level.
Purpose
Perform the following adjustment to make the equalizer compatible with the line characteristics.
To improve the transmission performance when a low quality line is used.
Method
Setting:[Reg G3 TX Eqr]
1. Select [0dB], [4dB], [8dB] or [12dB].
* : Initial setting: 0dB
Setting:[Reg G3 RX Eqr]
1. Select [0dB], [4dB], [8dB] or [12dB].
* : Initial setting: 0dB
Setting:[RX Mdm Level]
1. Select [-33dBm], [-38dBm], [-43dBm] or [-48dBm] using the cursor up/down keys.
* : Initial setting: -43dBm
Completion
Display Description
Reg G3 TX Eqr Sets the G3 transmission cable equalizer.
Reg G3 RX Eqr Sets the G3 reception cable equalizer.
RX Mdm Level Sets the modem detection level.
3N6
1-3-24
Description
Sets the modem output level.
Sets the DTMF output level of a push-button dial telephone.
Purpose
Used if problems occur when sending a signal with a push-button dial telephone.
Setting
Completion
Display Description Setting range
Sgl LV Modem Modem output level -15 to 0
DTMF LEV(CENT) DTMF output level
(main value)
-15 to 0
DTMF LEV(DIFF) DTMF output level
(level difference)
0 to 5.5
3N6
1-3-25
U660 Setting the NCU
Description
Makes setting regarding the network control unit (NCU).
Purpose
Method
Setting:[Exchange]
Selects if a fax is to be connected to either a PBX or public switched telephone network.
* : Initial setting: PSTN
Setting:[Dial Tone]
Selects if the dial tone is detected to check the telephone is off the hook when a fax is connected
to a public switched telephone network.
Display Description
Exchange Sets the connection to PBX/PSTN.
Dial Tone Sets PSTN dial tone detection.
Busy Tone Sets busy tone detection.
PBX Setting Setting for a PBX.
DC Loop Sets the loop current detection before dialing.
Display Description
PSTN Connected to the public switched telephone network.
PBX Connected to a PBX.
Display Description
On Detects the dial tone.
Off Does not detect the dial tone.
3N6
1-3-26
U660 Setting:[Busy Tone]
When a fax signal is sent, sets whether the line is disconnected immediately after a busy tone is
detected, or the busy tone is not detected and the line remains connected until T0 time-out time.
Fax transmission may fail due to incorrect busy tone detection. When set to 2, this problem may
be prevented. However, the line is not disconnected within the T0 time-out time even if the desti-
nation line is busy.
Setting:[PBX Setting]
Selects the mode to connect an outside call when connected to a PBX.
According to the type of the PBX connected, select the mode to connect an outside call.
* : Initial setting: Loop
Setting:[DC Loop]
Sets if the loop current detection is performed before dialing.
Completion
Display Description
On Detects busy tone.
Off Does not detect busy tone.
Display Description
Flash Flashing mode
Loop Code number mode
Display Description
On Performs loop current detection before dialing.
Off Does not perform loop current detection before dialing.
3N6
1-3-27
U670 Outputting lists
Description
Outputs a list of data regarding fax transmissions.
Printing a list is disabled either when a job is remaining in the buffer or when [Pause All Print
Jobs] is pressed to halt printing.
Purpose
To check conditions of use, settings and transmission procedures of the fax.
Method
2. Select the item to be output.
3. Press the start key. The selected list is output.
Completion
Display Description
Setting List Outputs a list of software switches, self telephone number,
confidential boxes, ROM versions and other information.
Action List Outputs a list of error history, transmission line details and
other information.
Self Sts Report Outputs a list of settings in maintenance mode (own-status
report) regarding fax transmission only.
Protocol List Outputs a list of transmission procedures.
Error List Outputs a list of error.
Backup Report Outputs a report of FAX/i-FAX communication history informa-
tion and FAX reservation document information.
Addr Book(No.) Outputs address book in order IDs were added
Addr Book(Name) Outputs address book in order of names
One-touch List Outputs a list of one-touch.
Group List Outputs a list of group.
3N6
1-3-28
U671 Clear FAX back up data
Description
The communication history information of fax / Internet fax and the fax transmitting reservation
information which are backed up on the FAX control circuit board are cleared.
Moreover, memory DIMM is initialized.
Purpose
It carries out for the prevention from an information leak of backup data.
Method
2. Select the item.
3. Press the start key. Backup data is cleared.
4. When "Recovery FAX DIMM" or "FAX DIMM Clear" is selected, turn the main power switch
off and on. Allow more than 5 seconds between Off and On.
Completion
Display Description
Reservation Clear Clears the communication reservation information.
Recovery FAX DIMM Another DIMM is made usable.
FAX DIMM Clear All the data in DIMM is cleared.
3N6
1-3-29
U695 FAX function customize
Description
Sets fax batch transmission ON/OFF. Also changes the print size priority at the time of small size
reception.
Purpose
Setting
Setting: [FAX Bulk TX]
Setting: [A5 Pt Priority Chg]
Completion
Display Description
FAX Bulk TX fax batch transmission On/Off
A5 Pt Priority Chg Change of print size priority at the time of small size reception
Display Description
On Fax batch transmission is enabled.
Off Fax batch transmission is disabled.
Display Description
On At the time of A5 size reception: A5B5A4B4A3
Off At the time of A5 size reception: A5A4B5A3B4
3N6
1-3-30
U698 Setting the port addressed in maintenance mode
Description
Configures the port that is addressed in maintenance mode.
Purpose
To configure the port that is addressed in maintenance mode when the optional dual FAX is
installed.
It is not required to assign the same settings to both ports. It should be used to assign different
settings to each port.
Remarks
This maintenance item is shown only when the optional dual FAX has been installed.
Setting
2. Press [PORT SELECT]. The current setting is displayed in reverse.
Initial setting: ALL
Completion
Supplement
The setting must be made after re-entering maintenance mode because it will be cleared when
maintenance mode is canceled and power is switched off.
Display Description
ALL All ports
PORT 1 Port 1 (Fax control PWB)
PORT 2 Port 2 (Optional dual FAX)
3N6
1-3-31
U699 Setting the software switches
Description
Sets the software switches on the FAX control PWB individually.
Purpose
To change the setting when a problem such as split output of received originals occurs.
Since the communication performance is largely affected, normally this setting need not be
changed.
Method
2. Press [SW No.].
3. Enter the desired software switch number (3 digits) using the +/- keys or the numeric keys
and press the start key.
4. Use numeric keys 0 to 7 to switch each bit between 0 and 1.
5. Press the start key to set the value.
Completion
List of Software Switches of Which the Setting Can Be Changed
<Communication control procedure>
No. Bit Item
36 7654 Coding format in transmission
3210 Coding format in reception
37 5 33600 bps/V34
4 31200 bps/V34
3 28800 bps/V34
2 26400 bps/V34
1 24000 bps/V34
0 21600 bps/V34
38 7 19200 bps/V34
6 16800 bps/V34
5 14400 bps/V34
4 12000 bps/V34
3 9600 bps/V34
2 7200 bps/V34
1 4800 bps/V34
0 2400 bps/V34
41 3 FSK detection in V.8
42 4 4800 bps when low-speed setting is active
2 FIF length in transmission of more than 4 times of DIS/DTC signal
3N6
1-3-32
U699 <Communication time setting>
<Modem setting>
<NCU setting>
<Calling time setting>
No. Bit Item
53 76543210 T3 timeout setting
54 76543210 T4 timeout setting (automatic equipment)
55 76543210 T5 timeout setting
60 76543210 Time before transmission of CNG (1100 Hz) signal
63 76543210 T0 timeout setting (manual equipment)
64 7 Phase C timeout in ECM reception
66 76543210 Timeout 1 in countermeasures against echo
68 76543210 Timeout for FSK detection start in V.8
No. Bit Item
89 76543 RX gain adjust
No. Bit Item
121 7654 Dial tone/busy tone detection pattern
122 7654 Busy tone detection pattern
1 Busy tone detection in automatic FAX/TEL switching
125 76543210 Access code registration for connection to PSTN
126 7654 FAX/TEL automatic switching ring back tone ON/OFF cycle
No. Bit Item
133 76543210 DTMF signal transmission time
134 76543210 DTMF signal pause time
141 76543210 Ringer detection cycle (minimum)
142 76543210 Ringer detection cycle (maximum)
143 76543210 Ringer ON time detection
144 76543210 Ringer OFF time detection
145 76543210 Ringer OFF non-detection time
147 76543210 Dial tone detection time (continuous tone)
148 76543210 Allowable dial tone interruption time
149 76543210 Time for transmitting selection signal after closing the DC circuit
151 76543210 Ringer frequency detection invalid time
3N6
1-4-1
1-4 Error codes
1-4-1 Error codes
(1) Error code
Error codes are listed on the communication reports, activity report, etc. The codes consist of an error code
indication U followed by a 5-digit number. (Error codes for V34 communication errors start with an E indica-
tion, followed by five digits.)
The upper three of the five digits indicate general classification of the error and its cause, while the lower two
indicate the detailed classification. Items for which detailed classification is not necessary have 00 as the last
two digits.
Figure 1-4-1
Error code
U X X X X X
Detailed classification of error code
General classification of error code
Error code indication
3N6
1-4-2
(2) Table of general classification
Error code Description
U00000 No response or busy after the set number of redials.
U00100 Transmission was interrupted by a press of the stop/clear key.
U00200 Reception was interrupted by a press of the stop/clear key.
U00300 Recording paper on the destination unit has run out during transmission.
U004XX A connection was made but interrupted during handshake with the receiver unit (See
page 1-4-5 ).
U00500 Multiple communication was interrupted and call was not made on destination units after
interruption.
U006XX Communication was interrupted because of a machine problem (See page 1-4-6 ).
U00700 Communication was interrupted because of a problem in the destination unit.
U008XX A page transmission error occurred in G3 mode (See page 1-4-6 ).
U009XX A page reception error occurred in G3 mode (See page 1-4-6 ).
U010XX Transmission in G3 mode was interrupted by a signal error (See page 1-4-7 ).
U011XX Reception in G3 mode was interrupted by a signal error (See page 1-4-9 ).
U01400 An invalid one-touch key was specified during communication.
U01500 A communication error occurred when calling in V.8 mode.
U01600 A communication error occurred when called in V.8 mode.
U017XX A communication error occurred before starting T.30 protocol during transmission in V.34
mode (See page 1-4-10 ).
U018XX A communication error occurred before starting T.30 protocol during reception in V.34
mode (See page 1-4-11 ).
U02000 Relay broadcast was refused by a relay station because of a mismatch in permit ID num-
ber and permit telephone number when a relay command was issued.
U02100 A relay command failed because the destination unit (relay station) had no relay broad-
cast capability.
U02200 A relay command from a command station failed because a telephone number that was
not registered in the relay station was specified. Or, relay broadcast was requested to a
relay station but failed because a telephone number that was not registered in the relay
station was specified. Or, Subaddress-based relay broadcast transmission failed
because the data registered in the Subaddress relay box was deleted.
U023XX Receiving station information was not normally received in reception of a relay command
(See page 1-4-11 ).
U02400 An interoffice subaddress-based relay transmission was interrupted because of a mis-
match in the specified relay box number.
U03000 No document was present in the destination unit when polling reception started.
U03100 In reverse polling, although no original was set in the destination unit, transmission was
complete.
U03200 In confidential polling reception, data was not accumulated in the specified box in the
destination unit. Or, in interoffice subaddress-based bulletin board reception, data was
not stored in the box specified by the destination unit.
3N6
1-4-3
U03300 In polling reception from a unit of our make, operation was interrupted due to a mismatch
in permit ID or telephone number. Or, in interoffice subaddress-based bulletin board
reception, operation was interrupted due to a mismatch in permit ID or telephone num-
ber.
U03400 Polling reception was interrupted because of a mismatch in individual numbers (destina-
tion unit is either of our make or by another manufacturer).
U03500 In confidential polling reception, the specified confidential box No. was not registered in
the destination. Or, in interoffice subaddress-based bulletin board reception, the speci-
fied Subaddress confidential box number was not registered in the destination unit. Or,
the destination was being accessed.
U03600 Confidential polling reception was interrupted because of a mismatch in specified confi-
dential box No. Or, an interoffice subaddress-based bulletin board reception was inter-
rupted because of a mismatch in the specified subaddress confidential box number.
U03700 Confidential polling reception failed because the destination unit had no confidential poll-
ing transmission capability or data was not accumulated in any box in the destination
unit. Or, interoffice subaddress-based bulletin board reception failed because the desti-
nation unit had no subaddress-based bulletin board transmission capability, or data was
not stored in any subaddress confidential box in the destination unit.
U04000 The confidential box specified for confidential transmission was not registered in the des-
tination unit. Or, in interoffice subaddress-based transmission mode, the specified sub-
address box number was not registered in the destination unit. Or, the destination was
being accessed.
U04100 Confidential transmission failed because the destination unit had no confidential capabil-
ity. Or, subaddress-based transmission failed because the destination unit had no sub-
address-based reception capability.
U04200 In encrypted transmission, the specified encryption box was not registered in the desti-
nation unit.
U04300 Encrypted transmission failed because the destination unit had no encrypted communi-
cation capability.
U044XX Communication was interrupted because of an encryption key error during encrypted
transmission (See page 1-4-11 ).
U04500 Encrypted reception was interrupted because of a mismatch in encryption keys.
U05000 In transmission with a specified number, the set number of originals was different from
the number of transmitted originals.
U05100 Password check transmission or restricted transmission was interrupted because the
permit IDs did not agree with.
U05200 Password check reception or restricted reception was interrupted because the permit
IDs did not match, the rejected FAX numbers did match, or the destination receiver did
not return its phone number.
U05300 The password check reception or the restricted reception was interrupted because the
permitted numbers did not match, the rejected numbers did match, or the machine in
question did not acknowledge its phone number.
U09000 G3 communication was attempted but failed because the destination unit was a G2
machine.
3N6
1-4-4
U12000 Relay broadcast was requested from a command station but memory overflowed during
reception. Or, in subaddress-based relay reception, memory overflowed.
U12100 Relay was commanded but memory overflowed in the destination unit (relay station).
U14000 Memory overflowed during confidential reception. Or, in subaddress-based confidential
reception, memory overflowed.
U14100 Memory overflowed in the destination unit during confidential transmission. Or, in interof-
fice subaddress-based transmission, memory overflowed in the destination unit.
U19000 Memory overflowed during memory reception.
U19100 Memory overflowed in the destination unit during transmission.
U19200 Memory transmission failed because a decoding error occurred.
U19300 Transmission failed because an error occurred during JBIG encoding.
U19400 Reception failed because an error occurred during JBIG decoding.
3N6
1-4-5
(2-1) U004XX error code table: Interrupted phase B
U00420 A relay request was received from the host center but interrupted because of a mismatch
in permit ID or telephone number.
U00421 Subaddress-based relay reception was interrupted because of a mismatch in the speci-
fied subaddress relay box number.
U00430 Polling request (confidential or reverse) was received but interrupted because of a mis-
match in permit number. Or, subaddress-based bulletin board transmission request was
received but interrupted because of a mismatch in permit ID in the transmitting unit.
U00431 Confidential polling transmission was interrupted because the specified confidential box
No. was not registered. Or, an subaddress-based bulletin board transmission was inter-
rupted because the specified subaddress confidential box was not registered.
U00432 Confidential polling transmission was interrupted because of a mismatch in confidential
box ID number. Or, an subaddress-based bulletin board transmission was interrupted
because of a mismatch in Subaddress confidential box numbers.
U00433 Confidential polling request was received but data was not present in the confidential
box. Or, subaddress-based bulletin board transmission request was received but data
was not present in the subaddress confidential box.
U00434 Confidential polling request was received but interrupted because the specified confi-
dential box No. was intended for encryption.
U00435 Confidential polling request was received but interrupted because the specified confi-
dential box was being accessed. Or, subaddress-based bulletin board transmission
request was received but interrupted because the specified subaddress confidential box
was being accessed.
U00440 Confidential reception was interrupted because the specified confidential box No. was
not registered. Or, subaddress-based confidential reception or subaddress-based relay
reception was interrupted because the specified subaddress box was not registered. Or,
subaddress based confidential reception or subaddress relay command reception was
interrupted because the specified subaddress box No. was being accessed.
U00441 Confidential reception was interrupted because the specified confidential box No. was
intended for encryption.
U00450 The destination transmitter disconnected because the permit IDs did not agree with
while the destination transmitter is in password-check transmission or restricted trans-
mission.
U00460 Encrypted reception was interrupted because the specified encryption box number was
not registered. Or, encrypted reception request was received but interrupted because
the specified encryption box was being accessed.
U00462 Encrypted reception was interrupted because the encryption key for the specified
encryption box was not registered.
3N6
1-4-6
(2-2) U006XX error code table: Problems with the unit
(2-3) U008XX error code table: Page transmission error
(2-4) U009XX error code table: Page reception error
U00600 The document processor cover is open.
U00601 Document jam or the document length exceeds the maximum.
U00602 Image scanning section problem.
U00603 No document feed.
U00604 Document length exceeded the limit of the bitmap memory capacity.
U00610 Recording section cover is open.
U00611 Recording paper JAM
U00613 Image writing section problem
U00614 Nearly empty of recording paper
U00615 Empty of recording paper
U00620 Copier fixing unit problem
U00622 Copier drive motor problem
U00655 CTS was not activated after RTS due to a modem error.
U00656 Data was not transmitted after CTS was activated due to a modem error.
U00670 Power was cut off during communication.
U00677 There was no file to transmit in the memory transmission mode.
U00690 System error.
U00800 A page transmission error occurred because of reception of a RTN or PIN signal.
U00810 A page transmission error reoccurred after retry of transmission in the ECM mode.
U00900 An RTN or PIN signal was transmitted because of a page reception error.
U00910 A page reception error remained after retry of transmission in the ECM mode.
3N6
1-4-7
(2-5) U010XX error code table: G3 transmission
U01000 An FTT signal was received for a set number of times after TCF signal transmission at
2400 bps. Or, an RTN signal was received in response to a Q signal (excluding EOP)
after transmission at 2400 bps.
U01001 Function of the unit differs from that indicated by a DIS signal.
U01010 No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and
the preset number of command retransfers was exceeded (between units of our make).
U01011 No relevant signal was received after transmission of a DCS, TCF signal, and the preset
number of command retransfers was exceeded.
U01012 No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and
the preset number of command retransfers was exceeded (between units of our make).
U01013 No relevant signal was received after transmission of an NSS3, TCF signal, and the pre-
set number of command retransfers was exceeded (between units of our make).
U01014 No relevant signal was received after transmission of an MPS signal, and the preset
U01015 No relevant signal was received after transmission of an EOM signal, and the preset
U01016 An MCF signal was received but no DIS signal was received after transmission of an
EOM signal, and T1 timeout was detected.
U01017 No relevant signal was received after transmission of an EOP signal, and the preset
U01018 No relevant signal was received after transmission of a PRI-EOP signal, and the preset
U01019 No relevant signal was received after transmission of a CNC signal, and the preset num-
ber of command retransfers was exceeded (between units of our make).
U01020 No relevant signal was received after transmission of a CTC signal, and the preset num-
ber of command retransfers was exceeded (ECM).
U01021 No relevant signal was received after transmission of an EOR.Q signal, and the preset
number of command retransfers was exceeded (ECM).
U01022 No relevant signal was received after transmission of an RR signal, and the preset num-
ber of command retransfers was exceeded (ECM).
U01023 No relevant signal was received after transmission of a PSS.NULL signal, and the preset
U01024 No relevant signal was received after transmission of a PSS.MPS signal, and the preset
U01025 No relevant signal was received after transmission of a PPS.EOM signal, and the preset
U01026 No relevant signal was received after transmission of a PPS.EOP signal, and the preset
U01027 No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the
preset number of command retransfers was exceeded (ECM).
U01028 T5 time-out was detected during ECM transmission (ECM).
3N6
1-4-8
U01040 A DCN or other inappropriate signal was received during standby for DIS signal recep-
tion.
U01041 A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between
units of our make).
U01042 A DCN signal was received after transmission of a DCS, TCF signal.
U01043 A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between
units of our make).
U01044 A DCN signal was received after transmission of an NSS3, TCF signal (between units of
our make).
U01045 A DCN or other inappropriate signal was received after transmission of an MPS signal.
U01046 A DCN or other inappropriate signal was received after transmission of an EOM signal.
U01047 A DCN or other inappropriate signal was received after transmission of an EOP signal.
U01048 A DCN signal was received after transmission of a PRI-EOP signal.
U01049 A DCN signal was received after transmission of a CNC signal (between units of our
make).
U01050 A DCN signal was received after transmission of a CTC signal (ECM).
U01051 A DCN signal was received after transmission of an EOR.Q signal (ECM).
U01052 A DCN signal was received after transmission of an RR signal (ECM).
U01053 A DCN signal was received after transmission of a PPS.NULL signal (ECM).
U01054 A DCN signal was received after transmission of a PPS.MPS signal (ECM).
U01055 A DCN signal was received after transmission of a PPS.EOM signal (ECM).
U01056 A DCN signal was received after transmission of a PPS.EOP signal (ECM).
U01057 A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM).
U01070 Polarity reversal was detected during handshake.
U01071 Polarity reversal was detected during message transmission.
U01072 A break in loop current was detected during transmission.
U01073 During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected
when transmitting after reception.
U01080 A PIP signal was received after transmission of a PPS.NULL signal.
U01091 During transmission in V.34 mode, communication was interrupted because a PPR sig-
nal was received over 10 times even after reducing the communication speed to the min-
imum with the symbol speed maintained at the level of connection.
U01092 During transmission in V.34 mode, communication was interrupted because of an impos-
sible combination of the symbol speed and communication speed.
3N6
1-4-9
(2-6) U011XX error code table: G3 reception
U01100 Function of the unit differs from that indicated by a DCS signal.
U01101 Function of the unit (excl. communication mode select) differs from that indicated by an
NSS signal.
U01102 A DTC (NSC) signal was received when no transmission data was in the unit.
U01110 No response after transmission of a DIS signal.
U01111 No response after transmission of a DTC (NSC) signal.
U01112 No training reception after reception of a DCS or NSS signal.
U01113 No response after transmission of an FTT signal.
U01114 No message reception after transmission of a CFR signal.
U01115 No message reception after transmission of an MCF signal.
U01116 No message reception after transmission of a PPR signal.
U01117 No message reception after transmission of a CTR signal.
U01118 No message reception after transmission of an ERR signal.
U01119 No further signals were received after reception of a message.
U01120 No response after transmission of an MCF signal.
U01121 No response after transmission of an RTP signal.
U01122 No response after transmission of an RTN signal.
U01123 No response after transmission of a PIP signal.
U01124 No response after transmission of a PIN signal.
U01125 No response after transmission of a CNS signal (between units of our make).
U01126 No response after transmission of a PPR signal (ECM).
U01127 No response after transmission of an ERR signal (ECM).
U01128 No response after transmission of an RNR signal (ECM).
U01129 No response after transmission of an SPA signal (short protocol).
U01140 A DCN signal was received after transmission of a DIS signal.
U01141 A DCN signal was received after transmission of a DTC signal.
U01142 A DCN signal was received after transmission of a DCS or NSS signal.
U01143 A DCN signal was received after transmission of an FTT signal.
U01144 A DCN signal was received after transmission of a CFR signal.
U01145 A DCN signal was received after reception of a message.
U01146 A DCN signal was received after transmission of an MCF signal (interoffice communica-
tion after reception of an MPS, EOM signal or confidential interoffice communication).
U01147 A DCN signal was received after transmission of an RTP signal.
U01148 A DCN signal was received after transmission of an RTN signal.
U01149 A DCN signal was received after transmission of a PIP signal.
U01150 A DCN signal was received after transmission of a PIN signal.
U01151 A DCN signal was received after transmission of a PPR signal (ECM).
3N6
1-4-10
(2-7) U017XX error code table: V.34 transmission
U01700: A communication error that occurs at the transmitting unit in the period after transmission of INFO0
before entering phase 3 (primary channel equivalent device training). For example, INFO0/A/Abar (B/Bbar, for
polling transmission)/INFOh was not detected.
U01720: A communication error that occurs at the transmitting unit in the period after initiating the control
channel before entering the T.30 process. For example, PPh/ALT/MPh/E was not detected.
U01721: In the absence of a common communication speed between units (including when an impossible
combination of communication speed and symbol speed occurs) after MPh exchange; 1) a DCN signal was
received from the destination unit, and the line was cut; or 2) a DIS (NSF, CSI) signal was received from the
destination unit and, in response to the signal, the unit transmitted a DCN signal, and the line was cut.
U01152 A DCN signal was received after transmission of a CTR signal (ECM).
U01153 A DCN signal was received after transmission of an ERR signal (ECM).
U01154 A DCN signal was received after transmission of an RNR signal (ECM).
U01155 A DCN signal was received after transmission of an SPA signal (short protocol).
U01160 During message reception, transmission time exceeded the maximum transmission time
per line.
U01161 Number of error lines exceeded limits during message reception.
U01162 A break in loop current was detected during message reception.
U01163 Polarity reversal was detected during message reception.
U01164 One page length exceeded the specified length during message reception.
U01170 A decoding error occurred during MMR message reception.
U01172 During reverse polling in V.34 mode at the transmitting unit, a JM signal was not
detected after transmission of a CM signal when receiving after transmission.
U01191 Communication was interrupted because an error occurred during an image data recep-
tion sequence in the V.34 mode.
U01199 A DIS signal with different FIF was received after transmission of a DIS signal.
U01700 A communication error occurred in phase 2 (line probing).
U01720 A communication error occurred in phase 4 (modem parameter exchange).
U01721 Operation was interrupted due to the absence of a common communication speed
between units.
3N6
1-4-11
(2-8) U018XX error code table: V.34 reception
U01800: A communication error that occurs at the receiver unit in the period after transmission of INFO0
before entering phase 3 (primary channel equivalent device training). For example, INFO0/B/Bbar (A/Abar, for
polling reception)/probing tone was not detected.
U01810: A communication error that occurs at the receiver unit in phase 3 (primary channel equivalent device
training).
For example, S/Sbar/PP/TRN was not detected.
U01820: A communication error that occurs at the receiver unit in the period after initiating the control channel
before entering the T.30 process. For example, PPh/ALT/MPh/E was not detected.
U01821: In the absence of a common communication speed between units (including when an impossible
combination of communication speed and symbol speed occurs) after MPh exchange, a DCN signal was
transmitted to the destination unit and the line was cut.
(2-9) U023XX error code table: Relay command abnormal reception
(2-10) U044XX error code table: Encrypted transmission
U01800 A communication error occurred in phase 2 (line probing).
U01810 A communication error occurred in phase 3 (primary channel equivalent device training).
U01820 A communication error occurred in phase 4 (modem parameter exchange).
U01821 Operation was interrupted due to the absence of a common communication speed
between units.
U02303 Timeout was detected before a correct DNL signal was received.
U02304 A signal other than MPS or EOM signal was received after a DNL signal was received.
U04400 Encrypted transmission was interrupted because encryption keys did not agree.
U04401 Calling failed during encrypted transmission because the encryption key was not regis-
tered.
3N6
1-4-12
3N6
1-5-1
1-5 Troubleshooting
1-5-1 Self-diagnostic function
(1) Self-diagnostic function
This machine is equipped with self-diagnostic function. When a problem is detected, the machine stops print-
ing and display an error message on the operation panel. An error message consists of a message prompting
a contact to service personnel and a four-digit error code indicating the type of the error.
(2) Self diagnostic codes
If the part causing the problem was not supplied, use the unit including the part for replacement.
Code Contents Causes
Check procedures/
corrective measures
0030 FAX control PWB system
error
Processing with the fax soft-
ware was disabled due to a
hardware problem.
Defective FAX con-
trol PWB.
Replace the fax control PWB and check for
correct operation.
0070 FAX control PWB incompat-
ible detection error
Abnormal detection of FAX
control PWB incompatibility In
the initial communication with
the FAX control PWB, any
normal communication com-
mand is not transmitted.
Defective FAX soft-
ware.
Install the fax software.
Defective FAX con-
trol PWB.
correct operation.
0620 FAX image DIMM error
DIMM is not installed cor-
rectly.
DIMM cannot be accessed.
DIMM installed
incorrectly.
Check if the DIMM is inserted into the socket
on the main PWB correctly.
Defective PWB. Replace the main PWB and check for cor-
rect operation (see page 1-5-51).
0650 FAX image DIMM check
error
Improper DIMM is installed.
DIMM installed
incorrectly.
Check if the DIMM is inserted into the socket
on the main PWB correctly.
DIMM of another
machine is
installed.
Perform maintenance mode U671 (RECOV-
ERY FAX DIMM).
Defective PWB. Replace the main PWB and check for cor-
rect operation (see page 1-5-51).
0830 FAX control PWB flash pro-
gram area checksum error
A checksum error occurred
with the program of the FAX
control PWB.
Defective FAX soft-
ware.
Install the fax software.
Defective FAX con-
trol PWB.
correct operation.
3N6
1-5-2
0870 FAX control PWB to main
PWB high capacity data
transfer error
High-capacity data transfer
between the FAX control PWB
and the main PWB of the
machine was not normally
performed even if the data
transfer was retried the speci-
fied times.
Improper installa-
tion FAX control
PWB.
correct operation.
Defective FAX con-
trol PWB or main
PWB.
Replace the FAX control PWB or main PWB
and check for correct operation.
0920 Fax file system error
The backup data is not
retained for file system abnor-
mality of flash memory of the
FAX control PWB.
Defective FAX con-
trol PWB.
correct operation.
Code Contents Causes
Check procedures/
corrective measures
3N6
1-6-1
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware on the fax control PWB
Follow the procedure below to upgrade the firmware of fax control PWB.
Preparation
Extract the file that has the download firmware and store them in a USB Memory.
NOTE: To improve Firmware Upgrade speed, a separate SKIP file can be added to the USB Memory Stick
with the Firmware Upgrade package. The Skip file will allow ONLY the Firmware that has been
Upgraded to a New Version to load, skipping duplicate Firmware Levels.
Procedure
1. Turn ON the main power switch and
confirm if the screen shows Ready to
print then, turn OFF the main power
switch.
2. Insert USB memory that has the firm-
ware in the USB memory slot.
3. Turn ON the main power switch.
4. About 50 seconds later, Farmware
Update will be displayed (this shows
that downloading is ready to start).
5. Select the firmware to upgrade by refer-
ring to the following codes:
CTRL DP PF DF AK IH
LSU IO ENGN FAX CLT1
CLT2 OPT DIC PANL
Figure 1-6-1
Example:
=================
Firmware Update First line: Status of upgrading.
CTRL Second line: Firm ware for upgrading.
xxx% Third line: The progress of upgrading in %.
=================
6. Confirm that upgrading is completed.
7. Confirm that the version of the firmware is correctly displayed.
8. Turn OFF the main power switch and remove the USB memory.
USB memory
USB memory slot
3N6
1-6-2
3N6
2-1-1
2-1 Electrical Parts Layout
2-1-1 Electrical parts layout
Figure 2-1-1
1. Fax control PWB (FCPWB)................... Modulates, demodulates, compresses and decompresses.
1
3N6
2-1-2
3N6
2-2-1
2-2 Operation of the PWBs
2-2-1 Fax control PWB
Figure 2-2-1 Fax control PWB silk-screen diagram
Connector Pin Signal I/O Voltage Description
CN400 1 VDD5 I 5 V DC
5 V DC power input from MPWB
Connected to
main PWB
2 GND - - Ground
3 RESETN I 0/3.3 V DC Reset signal
4 VDD5_CUT I 5 V DC Control voltage
5 GND - - Ground
6 WAKEUP O 0/3.3 V DC
Wake up signal
7 AUDIO O Analog Audio signal
8 NC - - Not used
9 MODE I 0/5 V DC Mode signal
10 S_RESET I 0/5 V DC Reset signal
11 GND - - Ground
12 NC - - Not used
13 NC - - Not used
14 GND - - Ground
15 NC - - Not used
16 NC - - Not used
17 GND - - Ground
18 USB_DP I/O
USB D+
19 USB_DN I/O
USB D-
20
VBUS
I 5 V DC 5 V DC power input from MPWB
CN400
3N6
2-2-2
2012

FAX System (W) : Service Manual

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

FAX System (W) : Service Manual

Uploaded by

Copyright:

Available Formats

SERVICE

You might also like