Table of Contents 1. Safety Instructions..................................................................................3 2. Package Contents and Related Environment Requirement...................4 2.1 Contents.......................................................................................................................... 4 2.2 Hardware and network requirement............................................................................... 5 3. Machine Figure.......................................................................................6 3.1 Panel ............................................................................................................................... 6 3.2 LED indicator................................................................................................................. 6 3.3 Connectors...................................................................................................................... 6 4. Hardware Installation..............................................................................7 4.1 General Connection........................................................................................................ 7 4.1.1 Connection of Telephone Line ................................................................................... 7 4.1.2 Connection of Network Cable .................................................................................... 8 4.1.3 Connection of Console Cable .................................................................................... 8 4.2 Connection of 8/16 Ports Model .................................................................................... 9 4.2.1 Installation of Modules ............................................................................................... 9 4.2.2 Numbering of Module................................................................................................. 9 4.2.3 Use IDC Connector.................................................................................................... 9 4.2.4 Connection between IDC Connector and Phone Set............................................... 10 4.3 Connection of Basic Structure.......................................................................................11 5. Initial Setting of a Single Machine ........................................................11 5.1 Phone Set Configuration (Phone Set Programming Mode) ..........................................11 5.2 Configuration of Telecom Region ID............................................................................11 5.3 Configuration of IP Address......................................................................................... 12 5.4 Configuration of My Phone Number............................................................................ 13 5.5 Restart........................................................................................................................... 13 6. Configuration of Router ........................................................................14 6.1 Connection to Internet.................................................................................................. 14 6.1.1 Configuration............................................................................................................ 14 6.2 Open Server Port to Penetrate NAT ............................................................................. 17 7. Checking before Dialing.......................................................................19 7.1 Enter Web to Verify...................................................................................................... 19 Quick Installation Guide 2
7.2 Check Related Configuration....................................................................................... 20 7.2.1 Basic Information..................................................................................................... 20 7.2.2 IP Setting ................................................................................................................. 22 7.3 Restart........................................................................................................................... 22 7.4 Check LED Status........................................................................................................ 22 7.5 Trouble Shooting.......................................................................................................... 24 7.5.1 The configuration is not correct................................................................................ 24 7.5.2 LED Errors ............................................................................................................... 24 8. Make Phone Call ..................................................................................24 8.1 Dialing between Extension........................................................................................... 24 8.2 Make and Answer Trunk Call....................................................................................... 25 8.3 Make Call to Distributor............................................................................................... 26 9. Other Important Notice.........................................................................27 9.1 Change Password......................................................................................................... 27 9.1.1 How To Use Console or Telnet................................................................................. 27 9.1.2 Change Web Password ........................................................................................... 29 9.1.3 Change Password of FTP, Telnet and Console ....................................................... 29 9.2 Change Service Port..................................................................................................... 30 9.2.1 Change Service Port of Http, Console, FTP............................................................ 30 9.2.2 How to Enter System with Customized Service Port. .............................................. 31 9.3 Record Greeting........................................................................................................... 31 9.4 Other Reference............................................................................................................ 32
Quick Installation Guide 3
1. Safety Instructions
1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. 2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps. 3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects. 4. The product should be connected to a power supply of the type described in the operating instructions or as marked on the product. 5. To avoid hazard to children, dispose of the products plastic packaging carefully. 6. The phone line from Telecom Company or traditional PBX should always be connected to the LINE or FXO connector. It should not be connected to the PHONE/FAX or FXS connector as it may cause damage to the product.
Please read all the instructions before using this product, otherwise, it may damage this product. If the document you read is digital format, it is better to print out the whole manual for easy installation.
Warning Quick Installation Guide 4
2. Package Contents and Related Environment Requirement 2.1 Contents It includes
MOSA 4600 Plus x 1 SIP Channel Model Name Analog Channel SIP Line SIP Trunk MOSA 4603 Plus 3 1 FXO +2 FXS 2 0 MOSA 4604A Plus 4 2 FXO +2 FXS 2 0 MOSA 4604B Plus 4 4 FXS 2 0 MOSA 4604C Plus 4 4 FXO 2 0 MOSA 4604D Plus 4 1 FXO +3 FXS 2 0 MOSA 4608 Plus 8 Ports Base Unit 4 0 MOSA 4616 Plus 16 Ports Base Unit 4 0
Power Core x 1 Console Cable (Optional) x 1 Manual/Tools CD x 1 Quick Installation Guide x 1 RJ -45 LAN Cable RJ -11 Phone Cable Rubber Pad
Dedicate accessories for 8 or 16 ports model Plug-in Module Modules Description MP3208+ 4FXS +4FXO MP3008+ 8FXS MP3108+ 8FXO
Rack mount accessory for standard rack IDC connector x 4 Quick Installation Guide 5
2.2 Hardware and network requirement
For this product, it needs the basic environment requirement listed below. 1. Broadband IP network, fix IP (Public or Private IP) is suggested for this machine: Bi-directional, 64~512K bps above bandwidth, depends on the ports you use. (Each calls occupy about 16K bps. Please estimate it by concurrent call and poor network condition occasionally.) Router that this machine connects to can use dynamic IP (PPPoE).
Note: If your organization does not use fix public IP address (Public or Private IP), this system still work perfect, however, the factory default value is not suitable for your condition. Please refer to operation manual or contact distributor for more assistant.
Quick Installation Guide 6
3. Machine Figure This machine can be cascaded or networked. The description below shows its figure and LED indicator of single unit. 3.1 Panel The example below is 16 ports model (MOSA 4616 Plus)
3.2 LED indicator Please refer to section 7.4 Check LED Status to know the meaning of each LED indicator and current status of this machine. 3.3 Connectors Terminal Label Description FXS For analog phone set or FAX machine FXO For public lines or trunk from Analog PBX Voice BROADCAST (for MOSA 4603 Plus only) For amplifier, speaker or earphone To WAN (MDI-X) RJ -45 MDI-X terminal, for WAN Network To LAN (MDI) RJ -45 MDI terminal, for LAN CDR For CDR RS-232 CONSOLE For system console
Quick Installation Guide 7
4. Hardware Installation 4.1 General Connection 4.1.1 Connection of Telephone Line There are 2 wired and 4-wired telephone line. 2 wired line is OK for this machine. Connector is RJ -11 standard. For your attention The FXS or Phone port of this machine can connect to phone set or Trunk card/FXO port of analog PBX only.
The FXO or Line port of this machine can connect to PSTN from CO or Line card/FXS from Analog PBX only. Attention: The extension of MOSA 4600 Plus seize the max FXO port number first when trunk call is made, so please connect FXO of MOSA 4600 Plus from max number downward. For the example of 16 ports model, please follow 16151413 sequence. For the arrangement of ports position, please refer to 4.2.2 Numbering of Module
Attention: Mis-connect the FXS/Phone ports of this machine to PSTN or Line card of analog PBX will damage or burn the network of PSTN, this machine or the analog PBX.
4600 Plus PBX FXS/ Phone FXO/ Trunk 4600 Plus PBX FXO/ Line Line/ FXS 4600 Plus FXS/ Phone 4600 Plus PSTN FXO/ Line Larger ports No. first Quick Installation Guide 8
4.1.2 Connection of Network Cable There are 2 kinds of LAN cable, straight through cable and crossover cable. Connectors are J R-45 type and they are all looked the same. It won't damage the machine if you mis-use the cable. The connection figure below is for your reference.
Please do confirm The Link/Act LED of PC network card is ON or blinking. LNK/ACT LED of MDI or MDI-X port of MOSA 4600 Plus is ON or blinking. Otherwise, change port or LAN cable and retry it again
Note: To connect PC is for the configuration of this product. When configuration is done, no PC is required to make or accept calls and all PCs can be shut down.
4.1.3 Connection of Console Cable Console port is available for connecting to PC. It can configure some initial configuration. VODTEL had configured some initial value on this machine. You can configure this machine if this machine is connected to LAN network and Console Cable is not necessary
4600 Plus Internet/LAN PC MDI/MDI-X Quick Installation Guide 9
4.2 Connection of 8/16 Ports Model 4.2.1 Installation of Modules There are 3 available modules, MP3008+, MP3108+and MP3208+
Module can be installed on S1 or S2 bay freely (16 ports only) according to the needs of the structure. Loose the screw of bay cover and remove the cover, later, insert module into the bay and tighten the screw.
Attention: If the module is installed when you get it from VODTEL, don't change its position. When module type is changed (change position, add, remove), do Factory Reset is required and some setting needs to be configured again. 4.2.2 Numbering of Module The port number is labeled on the front panel of the 19 inches rack model. For convenient management via Web management page and Console interface from remote side, the numbering is based by the port group; each group consists of four ports. The following table indicates the port number and the corresponding location:
Model Group Location Numbering for management Group 1 Lower module (S1), 4 ports of left side 1 2 3 4 Group 2 Lower module (S1), 4 ports of right side 5 6 7 8 Group 3 Upper module (S2), 4 ports of left side 9 10 11 12 4616 Group 4 Upper module (S2), 4 ports of right side 13 14 15 16 Group 1 4 ports from left 1 2 3 4 4608 Group 2 4 ports from right 5 6 7 8
4.2.3 Use IDC Connector IDC connector is used for the voice interface (FXS and FXO) on the rack model. By IDC connector, PBX line and telephone wire can be easily connected to the VoIP gateway. No special tools are required; please follow the instruction to install: (Remarks: For IDC connector, its better to use No. 24 wire, e.g. CAT 5 and bind two wires for one port)
Quick Installation Guide 10
1. Get the material ready
2. Insert the insulated wires directly into the block for wire insertion
3. Push the block down until it is locked to flush the conductor with the probe
4. Cut off the conductor outside the edge to avoid from causing the circuit shortage
4.2.4 Connection between IDC Connector and Phone Set Voice interface (FXS and FXO) of this machine use IDC connector and it can be connected to extension phone set or PSTN.
Push fromhere Quick Installation Guide 11
4.3 Connection of Basic Structure The figure below is the basic structure; please ignore the connection inside the dotted line. When your machine is configured correctly into Internet, these services exists (extra charged is required for some services)
5. Initial Setting of a Single Machine 5.1 Phone Set Configuration (Phone Set Programming Mode) The system management has a special password (the default password is 9999). You can off-hook any extension phone set and dial *0 09 9999 #(If this machine does not have FXS port, then connect FXO port to trunk (PSTN) press button on the rear panel make call to this FXO port dial 09 9999 #after DuDuDu tone.) At this moment, the system management can dial the following item number for management.
Attention: button on the rear panel of the machine is for maintain purpose and don't push it under normal condition.
5.2 Configuration of Telecom Region ID The default Region ID of this machine is Taiwan. The purpose to configure Region ID is to adapt the PSTN specification of dial tone, busy tone, country code and area code for each country.
If this machine is not installed in Taiwan, change Region ID is required. The example below shows you how to change it to PRC.
4616 Plus PSTN LAN User private fixed IP ISR, ITSP PSTN Internet IP Router VODNET FAX Quick Installation Guide 12
Step 1 1. Dial *0 09 9999 and hear Du Du Du tone. 2. Then dial 95 07 #and hear Du Du Du. (95: parameter, 07: PRC Region ID. For HK, dial 95 15. Refer the table below). 3. Dial 97 1#and hear Du Du Du tone. 4. Hook on, the machine restart automatically, and please wait until the CPU/ACT LED is ON.
Region ID Table
Country Region ID Country Region ID Australia 02 Korea 24 Philippines 03 Malaysia 26 Canada 06 Singapore 36 China 07 Slovenia 38 Vietnam 10 Spain 40 France 12 Taiwan 43 Germany 13 Thailand 44 Hong Kong 15 British 46 Italy 22 USA 47 J apan 23
5.3 Configuration of IP Address This Chapter tells you how to configure the IP Address of this machine Before the configuration, apply an IP from system administrator. It can be a fixed Public IP. If fixed private IP is used, you have to refer the description of section 6.2 Open Server Port to Penetrate NAT to penetrate NAT (Firewall, Router) device. Please execute the steps after this chapter.
Assume the IP address you get is listed below. This IP address has to be the same as the Subnet of Router and it does not conflict with the IP address dispatched by DHCP.
Step 2 1. Dial *0 09 9999 and hear Du Du Du tone. 2. 54 0 #Du Du Du (54: parameter, 0: Fixed IP) 3. 55 192*168*1*11 #Du Du Du (55: parameterlater IP Address) 4. 56 255*255*255*0 #Du Du Du (56: parameterlater Subnet Mask) 5. 57 192*168*1*254 #Du Du Du (57: parameterlater Default Gateway) 6. Hold phone set.
Note: If you would like to use default IP address of this machine, they are IP Address: 192.168.0.2, Subnet Mask: 255.255.255.0 Please adjust the Subnet setting of PC to connect this PC. 5.4 Configuration of My Phone Number My Phone Number means the only phone number of this machine. Please configure the number the same as the main PSTN phone number of your company or the PSTN number of your home.
Assume the phone number is Country Code86 (China) Area Code21 (Shanghai) Phone Number46286434 Attention: No matter whether you will make long distance or international call or not, Input the 3 items above is required
Step 3 1. Continue from last section (still in phone set programming mode) 2. 50 21 #Du Du Du (50: parameter21: Area Code of Shanghai) 3. 51 46286434 #Du Du Du (51: parameterlater Phone Number) Note: Country code is not required, because country code is specified when Region ID is configured 4. Hold phone set. 5.5 Restart To take effect those setting above, restart this machine is required.
Step 4 1. Continue from last section (still in phone set programming mode) 2. 98 1 #Du Du Du (98: parameter, 1: Warm-restart type) 3. Hook on phone set.
Quick Installation Guide 14
Wait a moment until the LED of CPU/ACT is ON, then the machine is ready. 6. Configuration of Router Router is connection between LAN and Internet. It may also have some other function, such as Firewall, DHCP Server... DHCP Server can dispatch IP Address to the PC and device in LAN environment. In this example, we assume that this router had activated function of DHCP Server. 6.1 Connection to Internet Assume this machine is installed behind Router and connect it with others by straight through cable or crossover cable to Internet
Then SIP device (SIP Phone, Softphone) or VODNET user in Internet can communicate with desktop phone set as extension. Desktop phone set at remote site can be communicated as extension. 6.1.1 Configuration Before this step, make sure you had login into PC with administrator permission and the PC is connected to network
For the example of Window 2000, set the PC card to accept IP from DHCP. For the example of Windows 2000, Set LAN card mode of PC to DHCPClick of Properties of Internet Protocol (TCP/IP) (StartSettingNetwork and Dial-Up ConnectionRight click "Local Area Connection"Select "Properties" Click Internet Protocol(TCP/IP) Click "Properties"), Select "Obtain an IP address automatically" and " Obtain DNS Server address automatically ", Click "OK"
Quick Installation Guide 15
Confirm that PC had got the IP address from Router: Enter the Command Mode of PC (StartRuncmd) and input "ipconfig" and then press "Enter" key to know that you had got the IP or not (The IP you had got should not the same as this example)
Quick Installation Guide 16
Enter management web of Router: Start browser and input address such as "http://192.168.1.253", and then press "Enter" key into the management web. (Assumes that the IP address of Router is 192.168.1.253, for the example of D-Link DI-604)
Then click WAN and configure related information according to the graph below The information of WAN IP Address, WAN Subnet Mask, WAN Gateway (Default Gateway) can be got from ISP you apply. 192.168.1.253 Quick Installation Guide 17
6.2 Open Server Port to Penetrate NAT
MOSA 4600 Plus series gateway may connect to IP Sharing device and define the private IP Address to communicate with the other MOSA IP-PBX.
In the table followed, the port number used in MOSA 4600 plus series IP-PBX is listed. Open the ports with port number listed in the table to the firewall.
Step 1 Select WAN Step 2 Select Static IP Address Step 3 Input info from ISP Step 4 Click Apply Quick Installation Guide 18
Packet type Signaling Port Number Call Control UDP 2000 SIP Voice Packet UDP 5060 RTP Voice Packet UDP 10000~10999 FTP TCP 21 Web TCP 80 Telnet TCP 23
Normally every type of server uses the specific port number, e.g. WEB server uses the port of TCP 80, and FTP server uses the port of TCP 21. The configuration is to set mapping from the specific port number to the internal private IP Address. Therefore IP Sharing will transfer the packet, which is delivered to the specific port number, to the corresponding private IP Address. For example, if the private IP Address 192.168.1.11 is used in the LAN network, it should be mapping to a corresponding port number (TCP port 80 of IP Sharing device , 192.168.1.11 mapping port 80). Hence, any packets to TCP port 80 will be transferred to TCP port 80 of IP Address 192.168.1.11. In own gateway UDP port 2000 is used for Packet of Control, there should be a mapping port on the IP Sharing. (UDP port 2000 of IP sharing device IP of this machine, UDP port 2000).
So, for the example of Dlink DI-604
Input UDP and TCP port number listed above and execute. Input IP Address of MOSA 4600 Virtual Server Advanced Apply Quick Installation Guide 19
7. Checking before Dialing 7.1 Enter Web to Verify Enter Web Interface 1. Start browser, input192.168.1.11and then pressENTER. This IP address is the IP that input by phone set in section 5.3 Configuration of IP Address, also, it is the IP for server port that is configured in section 6.2 Open Server Port to Penetrate NAT 2. Input User name: WEB(Note: "WEB" must be capital letter) and keep Password blank. This is default value and it can be modified later on Web interface. 3. ClickOK
Now, you had entered the Web Management page of this machine (see below). Go next step. Quick Installation Guide 20
7.2 Check Related Configuration Please enter the Web page below to verify the setting 7.2.1 Basic Information Web Path: 1.System Config.\1.1Basic Information Quick Installation Guide 21
Ex. Change to 07(China) If it is not correct, change it and click Apply Ex. Change to 86 21 46286434 To identify this unit easily, input ID name Quick Installation Guide 22
7.2.2 IP Setting Web Path: 6.IP Settings\
7.3 Restart To insure that all setting take effect, restart this machine when all configuration is done. To restart this machine, click Restart- at left bottom of Web page to do restart.
Wait for a moment after the system restarts. If the Router is also need to restart, also restart it. Restart router first than MOSA 4600 Plus is suggested. 7.4 Check LED Status Check related LED to insure the machine is useable MOSA 4600 Plus Fixed IP, type is Manual Ex. Change to 192.168.1.11 255.255.255.0 192.168.1.254 Quick Installation Guide 23
LED Label Description Status Network Linked Up ON OK Link/ACT Sending/Receiving data packets FLASH OK Transmission Rate is 100Mbps ON OK 10/100 Ethernet 100Mbps Transmission Rate is 10Mbps OFF Passably fail, except the connection is earlier Router that run 10Mbps Pick up phone set at FXS port ON OK Hook on phone set. Phone is idle OFF OK LOOP/ RING OUT (FXS) Ring signal sending FLASH OK Answered incoming call, loop current detected ON OK Incoming call is ringing FLASH OK Port Informati on LOOP/ RING IN (FXO) No incoming call OFF OK PWR Power supply is normal ON OK ALRAM Errors detected when auto HW diagnostics running ON Fail CPU in normal operation ON OK CPU/ACT CPU is Running FLASH OK System is Able to access to TIME SERVER ON OK System is Trying to access to TIME SERVER FLASH Fail, unable to connect Internet via Router TIME SRVR NOT able to access to TIME SERVER OFF Fail, wait for a while until it connect. Registered to NETMOSA ON OK Not registered to NETMOSA OFF Fail, unable to connect Internet via Router, or connection to Internet is OK, however, fail to register NETMOSA Device NETMOSA Both NETMOSA and NETMOSA are configured, but only one server is registered. FLASH OK, but only one is available
Router It may has LED of Power, WAN and LAN (for Switch/Hub, mark it as 1, 2, 3...), please make sure Power: ON WAN: ON or FLASH LAN (1, 2, 3...): ON or FLASH for the ports that connect to PC and MOSA 4600 Plus Quick Installation Guide 24
7.5 Trouble Shooting 7.5.1 The configuration is not correct If you find the configuration at section 7.2 Check Related Configuration is different from the setting you configure by phone set, then modify setting from Web and click Apply button. If you are unable to enter the Web, it is possible that the IP setting is not correct. Please configure it again according to 5.3 Configuration of IP Address If IP settings are modified again (IP Address, Subnet Mask, Default Gateway), then do Restart after you click Apply button. Enter Web again with new IP address, such as http://192.168.14.8. If Subnet is changed, IP settings in PC also need to change.
7.5.2 LED Errors Check the LEDs to insure the machine is usable
MOSA 4600 Plus TIME SRVR is OFF: Please check if Router is connected to Internet. Please refer to chapter 6 Configuration of Router for configuration of Router. Also check the IP setting of MOSA 4600 Plus is able to connect Internet. NETMOSA is OFF: Please check or modify the setting of Router or the machine itself to see if TIME SRVR is ON. If TIME SRVR is ON, then it may due to the related problem of NETMOSA. If it happens and MOSA 4600 Plus really connects to Internet, please contact the distributor that you purchase. Router WAN is OFF: Check if correct LAN Cable (straight through, crossover) is used. WAN info of ISP is configured correctly. Please refer to chapter 6 Configuration of Router LAN (1, 2, 3) is OFF: Check if correct LAN Cable (straight through, crossover) is used. Check if the ports mapping of PC and MOSA is correct. Please refer to section 4.1.2 Connection of Network Cable
8. Make Phone Call When the basic setting above is configured, you can make ordinary calls below
8.1 Dialing between Extension FXS ports of this product act as PBX extensions. Extension numbers are from 1011 to 1026 (depends on port number of model). Make call by dialing extension number. Quick Installation Guide 25
Example: User of Ext. 1011 dial 10131013 is ringing user of 1013 answer the phone User of Ext. 1013 dial 10111011 is ringing user of 1011 answer the phone 8.2 Make and Answer Trunk Call Extensions can seize trunk and make PSTN call Extension seize trunk from the max number of FXO downward. Please make sure that PSTN is connected to the max number of FXO/Line port
Example: 1. User of Ext. 1011 dials 9 and trunk dial tone is heardand then dial PSTN No. 82263368 (add country code, area code if required) 2. Make PSTN call to the PSTN number of this machineDial 1011 when auto-attendant answer the phonethen 1011 is ringing User of Ext. 1011 answers the phone. 1011 1013 1011 1013 82263368 Quick Installation Guide 26
8.3 Make Call to Distributor The MOSA 4616 Plus you purchase should has the supports from distributor. In addition to PSTN phone number, they should also provide Network Phone Number. You can try to make service call (VODNET No.) to verify the IP call. Please make sure the NETMOSA LED on front panel is ON before making VODNET call. If it is OFF, please solve problem by section 7.5.2 LED Errors
Each MOSA IP-PBX comes with a unique VODNET number. In addition to make calls between two MOSA 4600 Plus, you can also can make call to others by VODNET number. (Limited to machine that is connected to Internet only, for machine that is under NAT, it depends)
How to know the VODNET No. of this machine: A label (listed below) on the bottom of each machine shows the VODNET number of this unit
Dialing Method: Not only the number structure but also dialing method of VODNET are the same as traditional telecom. You need to kown the number you want to dial and then compare it with your own number: If the country code and area code is the same, you only need to dial **+office code+ Distributor VODNET number of this unit Quick Installation Guide 27
subscriber number+# If the country code is the same, but area code is different, you need to dial **+long distance access code+area code +office code+subscriber number+# If the country code is different, you need to dial **+International access code+country code+area code +office code+subscriber number+#
Here lists some example: Assume Long Distance access code is "0" and International Access code is 002.
Calling side VODNET number Called side VODNET number Dialing method 28-6-202-1000 28-6-202-7799 ** 202 7799 #, wait DISA answer the call and then dial extension. ** 202 7799 11 #, one step dialing 28-6-202-1000 28-7-200-6600 ** 07 200 6600 #, wait DISA answer the call and then dial extension. ** 07 200 6600 11 #,, one step dialing 28-6-202-1000 86-21-8226-3368 ** 002 86 21 8226 3368#, wait DISA answer the call and then dial extension. ** 002 86 21 8226 3368 11#, one step dialing
Example: Assume service number is 28-6-201-7799, VODNET No. of this machine is 28-6-201-7688 1. User of Ext. 1011 dial **28-6-201-7799#and answered by auto-attendent of customer service, then dial service number accroding to the greeting. 2. Please ask distributor to dial **28-6-201-7688#, auto-attendent of this machine answer this call, and then dial Ext. 1011, user of Ext 1011 answer the call.
9. Other Important Notice 9.1 Change Password You have to configure a set of management password to prevent network invasion. Password of FTP and Console has to be set by Console. Web password can be set by Web. 9.1.1 How To Use Console or Telnet Enter Console management interface
After connect the PC to MOSA 4600 via Console cable, Power on the PC and configure the PC parameters as following (by using Windows Hyper Terminal software): Quick Installation Guide 28
Speed : 9600 Data Byte : 8 Parity Check : None Stop Byte : 1 Flow Control : None
And then press "Enter" key to make connection Use Telnet to enter management interface Telnet is usable even if you don't have Console cable. When previous section 6.1.1 Configuration is done, execute Telnet command to connect. Example: telnet 192.168.1.11
telnet 192.168.1.11 Quick Installation Guide 29
9.1.2 Change Web Password You have to configure a set of management password to prevent network invasion. You can specify any 1~6 digits or English letters. Attention: change password is suggested to prevent invasion. This password can be changed by Web or Console. Configure it from Web Web Folder: 1.System Config.\1.1Basic Information
Input User Name and repeat Password twice Click button when it is done.
Configure it from Console or Telnet By console:
(In this example, configure Web password to 123, Input Red-Bold words) Voice Gateway >enable Voice Gateway #configure Enter configuration commands, one per line. End with CNTL/Z Voice Gateway (config)#password web_write password 123 Voice Gateway (config)#exit
9.1.3 Change Password of FTP, Telnet and Console
You have to configure a set of Console password (share with Telnet, FTP) to prevent network invasion. You can specify any 1~6 digits or English letters.
Quick Installation Guide 30
Configure it from Console or Telnet By Console:
(In this example, configure Console and FTP password to 123, Input Red-Bold words) Voice Gateway >enable Voice Gateway #configure Enter configuration commands, one per line. End with CNTL/Z Voice Gateway (config)#password console write 123 Voice Gateway (config)#exit
9.2 Change Service Port 9.2.1 Change Service Port of Http, Console, FTP Change service port makes this machine more stable to prevent the attack from hacker. Configure it from Console or Telnet By Console:
In this example, we configure Service Port of Web (http) to 8080, Telnet 7070, and FTP 6060. The range of Service port is 1~65534. Please do not conflict with any existing Service Port. Input Red-Bold words.
Voice Gateway>enable Voice Gateway#configure Enter configuration commands, one per line. End with CNTL/Z Voice Gateway(config)#service_port web 8080 System need to restart Voice Gateway(config)#service_port telnet 7070 System need to restart Voice Gateway(config)#service_port ftp 6060 System need to restart Voice Gateway(config)#exit Voice Gateway#restart Quick Installation Guide 31
This command resets the system. System will restart operation code agent. Reset system, [Y]es or [N]o or [P]end? Yes
9.2.2 How to Enter System with Customized Service Port. To Enter the System with Customized Service Port, it needs to specify service port before entering the system. For the configuration example of last section, and we assume the IP of this machine is 192.168.46.88
To enter Web, please input http://192.168.46.88:8080 To enter Telnet, please input Telnet 192.168.46.88 7070 To enter FTP, FTP client software (such as WS FTP, Cute FTP) provides function that you can change server port number. Please change default 21 to 6060. Default account is "FTP" and it can not be changed.
9.3 Record Greeting
Greeting is the pre-record voice sections that play for PSTN or IP incoming call. It tells call side how to dial number or tell the status of auto-attendant. Pre-recorded greeting is saved in this machine and it speaks Chinese. If it does not fit your needs, please record it by yourself. For example
Type of Greetings Description of Greetings Example of Messages Greeting (1) The Greetings for office hour Good day, this is XX XXX, please dial extension number or 0 for Operator Greeting (2) The message when line is busy Line is busy, please dial other extension number or 0 for operator Greeting (3) The message when the number is wrong or can not be recognized The number you dialed can not be recognized, please dial again Greeting (4) The message for waiting, the call is transferring Thank you, please wait a moment Greeting (5) The greetings for company off duty or holiday This is off duty time, please dial extension number directly or call in office hour again Greeting (6) The message for no answer Call is no answer, please dial other extension number or 9 for Operator Greeting (7) The message for unable to answer the call, may be network problem or line problem The line is unable to answer, please dial other extension number or 9 for operator Quick Installation Guide 32
Type of Greetings Description of Greetings Example of Messages Greeting (8) When other IP-PBX activates Consult Transfer. The call side of this machine will hear this greeting section Default greeting is a section of music and change is not necessary. You can record it as: "Wait a moment please, the people you want to talk is consulting transfer with other currently" if you want.
For the method to record greeting, please refer to Operation Manual Chapter 13, System Greeting of Auto Attendant 9.4 Other Reference For the configuration depends on different purposes, and detail of installation, please refer to MOSA 4600 Plus Operation Manual For the different dialing method of users, please refer to MOSA 4600 Plus User Dialing Guide For the detail parameter of each function, please refer to MOSA 4600 Plus Technical Manual For the integration of this machine, many these machines and other modules of VODTEL product, please refer to MOSA 4600 Plus Application Manual (Chinese is released, English will release later) For the trouble shooting of this machine (includes the problems due to installation, operation), please refer to MOSA 4600 Maintenance Manual (will release later)