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Pere ls Lhe sLrucLural framework for all analysls LhaL follows:
45(#/%(( 678%+9:%( ;&0"( <=>?( @0)A%$( B%A,%/$C(D
1hreaLen
faLbralnLoys.com
markeL share.
lncrease monLhly
unlque vlslLors.
MonLhly unlque
vlslLors
13 lncrease
Compared Lo Same
MonLh revlous ?ear
1ramc Source & ald
Search Campalgn
lncrease markeL share.
CompeLe.com MarkeL
Share
3 of faLbrlanLoys.com
by end of 2014
non-8randed
keywords/hrases by
Search 8eferral Share
Pave a more loyal
cusLomer base.
lmprove vlslLor
engagemenL,
experlence, and
shopplng sausfacuon
Lo encourage repeaL
vlslLs and purchases.
1ask Compleuon 8aLe 70 ?es
rlmary urpose of
vlslL
CheckouL
AbandonmenL 8aLe
<73 CarL AbandonmenL
More eecuve
markeung.
lmprove emall
converslon raLe.
Lmall Converslon 8aLe 2
Lmall Campalgn
ConLenL
lncrease Average
Crder value
Average Crder value $183 Medlum
E* 6:%)0)+F#/A 45(#/%(( 678%+9:%G 1o be Lhe leader ln educauonal and developmenLal Loys sales.
H* .+I5#(#9&/J 4%F0:#&)J K 65$+&,%( 45(#/%(( 678%+9:%(G We'll break Lhe overarchlng ob[ecuve lnLo Lhree caLegorles ln
order for us Lo creaLe a well-balanced analysls process LhaL lead Lo acuonable lnslghLs LhaL wlll help lmprove Lhe buslness.
L* ;&0"(G WlLhln each caLegory, we've declded upon some broad goals Lo helps us ldenufy and furLher breakdown Lhe areas ln
whlch we need Lo be focuslng our ume and eorLs.
M* <=>?( C<%' =%)N&),0/+% >/O#+0$&)(DG 1hese are Lhe meLrlcs LhaL we ldenufy Lo help us dene and measure progress Lowards
our goals.
P* @0)A%$G A benchmark Lo help us deLermlne lf we've succeed or falled.
Q* B%A,%/$(G 1hls ls where we'll deep dlve lnLo very speclc vlslLor groups Lo help us Lruly undersLand who ls responslble for
helplng us meeL our kl LargeLs, our goals, and our buslness ob[ecuve.
Acquisition
Behavior
Outcomes

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