Pellet Stove T300P Tech Manual

Lennox Hearth Products; 1110 West Taft Avenue; Orange, CA 92865 Rev D 8/10/2001
Lennox Hearth Products 2001

Revision D 8/10/20001
2
Table of Contents
Introduction 3

Tool Supplies 4

Specifications 5

Cascade
Profile 20
Profile 30 - Series
Traditions

Wiring Diagrams 6

Feed System / Operation 7 - 8

Pellet Fuel 9

Power Supply 10

Wiring Harness
Igniter
Thermostat

Control Boards 11 - 12

Model Specific
Plug Connections
Calibrating

Photo Eye Slot 13

Combustion Air Supply 14

Convection Air Supply 15

Safety Systems 16 - 18

Pressure Switches
High Limit Switches
Low Limit switch (Cascade)
Photo-eye
Door Switch (Profile 30 series)

Question & Answers 19 - 20

Troubleshooting Chart 21

Maintenance Requirements 22 - 23

Replacement Parts Lists 24 - 28

Technical Bulletins / Updates / Codes / Approvals 29

Upgrade Instructions (Profile20, Profile 30, Traditions Addendums

3
Introduction

The Traditions line is a metal
firebox housed within a cast body.
There are three-baked porcelain
enamel styles. They are Mojave Sand,
Hunter Green, and Ebony Black. A
fourth model is painted black cast.
There are two motors for air
movement, the combustion motor and
convection motor.
The upper Hob, or top of the
appliance, directs convection air down
to the hearth.
These all come with legs and
are fully automatic, standard equipped
with thermostat and wire.
There are ash slides and an ash
drawer. A damper control handle is
located behind the ash drawer on the
right side facing the appliance.
The Profile 20 & 30 product
lines, as well as the Cascade model,
are sheet metal in construction.
The Profile 20 & 30 models
contain a separate motor for
combustion and convection air
movement.
The Cascade has one motor
that drives two fans on a single shaft.
All models are top feed,
negative pressure combustion units.
The Cascade has legs, while
the Profile 20 & 30 freestanding
models are on a pedestal.
Each model contains ash
slides and an ash drawer.
The Profile 20 & 30 models are
fully automatic and come standard
with a thermostat and wire.

4
Tool Supplies / Part List

The provided list of tools is recommended for any
Pellet Appliance serviceman to carry. Using the proper
tool for the job ensures sounder success.
Hand Tools:

Allen Wrench set
Stop Watch
12 Tape Measure
Straight-tip Screwdriver
o Narrow tip (#1)
o Large tip (#2)
o Stubby (#2)
Torpedo Level
Tin Snips
Raw Hide Mallet
Needle Nose Pliers
Open/Box End Wrench Set
o to 5/8
Outlet Circuit Tester
Utility Knife
Small Flashlight
1/4 Ratchet Socket Set
Phillips Screwdrivers
o #1 tip
o #2 tip
Plumb Bob
Wire Cutters
Fuse Extractor
Pliers
2 Paint Brush
6 Vise Grips
Pocket Knife
Crescent Wrench
o 6
o 10
Specialty tools remove the
guess work and results in
quality, accurate results.
Specialty Tools:

1. 1 Magnehelic Gauge Kit
2. Multi-meter (reading)
a. Ohms / Continuity
b. Amps
c. AC / DC Voltage
3. Combustible Gas Detector
4. Air Flow Meter
5. Temperature Gauge Kit
A Drop Cloth provides a professional look and makes the clean-
up after a job so much easier. Time is money.
Parts:

Each job will require different
spare or replacement parts. Review the
Replacement Parts list in the back of
this guide and plan accordingly.
All servicemen should, at a
minimum, carry Category #1 parts in
their vehicle.

5
Specifications

Cascade: (EPA Exempt)

Dimensions:
Width 23
Depth 22 5/8
Height 28
Weight: 200Lbs.
Hopper Capacity: 60 Lbs. Burn Time: 12 40 Hrs.
Flue Connection: 3
Heating Capacity: 1,500 1,800 Sq. Ft.
MOBILE HOME APPROVED
Profile 20: (EPA Exempt)

Dimensions:
Width 22
Depth 22
Height 28 5/8
Weight: 215Lbs.
Flue Connection: 3
Profile 30: (EPA Certified)
Free Standing Model Insert Model
Dimensions: Dimensions:
Width 25 7/8 Width: Back w/o shroud - 24 1/8
Depth 24 7/8 Depth: Overall - 26
Height 31 3/8 Height: Back w/o shroud 19 15/16
Weight: 270Lbs.
Hopper Capacity: 80 Lbs. Hopper Capacity: 50 Lbs.
Burn Time: 18 48 Hrs. Burn Time: 10 45 Hrs.
Flue Connection: 3
Traditions: (EPA Exempt)

Dimensions:
Width 28
Depth 29
Height 28
Weight: 285 Lbs.
Flue Connection: 3

6
Wiring Diagrams

Cascade Model

Profile Series / Traditions Models

The switch conditions are
shown at room temperature and the
stove is in the OFF position.

LOW LIMIT Normally open
HIGH LIMIT Normally closed
VACUUM SWITCH Normally open

NOTE:
There is no availability for a
thermostat connection or for an
igniter.

7
Feed System / Operation

Top feed system
Fuel travel up Auger tube & drops down
feed chute to burn grate.
Positive separation of fire and fuel
source
Easy access to clear auger tube jam
Built to standards of ASTM E1509
System component replacement parts:
Auger Motor: PN 12046300
End Plate Gasket: PN 61050003 (5ea)
Auger Collar & Screw set: PN 12041300
(3ea)
The Auger motor is rated at 120 V.A.C.
60 Hz. Its speed rating is 1 RPM with 87 in-
Lbs. Starting torque is 118 in-Lbs minimum
with a 126 in-Lb average. The minimum
breakdown torque is 200 in-Lbs. with a
continuous duty cycle. The coil is impedance
protected.
The motor has an Ohms resistance
rating of 17.99 Ohms and Amperage of .55
maximum.
All pellet appliances use the patented
Ultra Grate. This design allows maximum air
delivery to the fuel load for combustion
through a series of stainless steel bars at the
bottom of the grate.
Secondary air holes located on the
front and rear face direct flame vertical.
A single large hole is provided for the
Igniter airflow during start-up.
NOTE: The Cascade model does not
have an igniter yet the Large hole is present
in the grate. This permits common part usage
in pellet products.

8
Feed System / Operation

FUEL DELIVERY RATES: The power ON/OFF Time is determined by the
selected feed setting on the control board. The auger motor is supplied shots
of electricity and the auger shaft moves fuel toward the grate for combustion.

CASCADE On/Off Lbs /hr* BTU/hr** Burn Time***

Low 1 / 5.5 1.3 13,000 45 hrs
High 1 / 1.15 4.3 39,000 14 hrs

PROFILE 20

Low 1 / 5.4 1.5 13,000 37 hrs
Med. 1 / 3.3 2.5 21,000 22 hrs
High 1 / 1.75 3.8 32,000 15 hrs

PROFILE 30 Freestanding

Low 1 / 4.5 1.7 14,000 48 hrs
Med. 1 / 1.9 2.6 22,000 30 hrs
High 1 / 1.15 4.5 39,000 18 hrs

Profile 30 Insert

Low 1 / 4.5 1.7 14,000 30 hrs
Med. 1 / 1.9 2.6 22,000 20 hrs
High 1 / 1.15 4.5 39,000 12 hrs

TRADITIONS

Low 1 / 5.0 1.5 12,000 34 hrs
Med. 1 / 3.3 2.5 21,000 20 hrs
High 1 / 1.6 3.8 32,000 14 hrs

* Lbs per hour shown is based on factory settings. Calibrations will vary rates.
** BTUs vary with pellet type
*** The burn time will vary with size and type of fuel being used.
All fuel differs in make up
because of the raw stock available
to each fuel manufacturer. Soft
woods and hardwoods not only
have various burn characteristics,
but they feed through the stoves
with slightly different traits.
Feed trim adjustments are
incorporated on all control boards to
compensate for these traits in fuel
types.
The chart below depicts the
average feed rate for base fuel of
each model at each predetermined
setting of the control board.
The operator when different
fuels do not fall within these ratings
can supplement Trim.
Remember, as a rule of thumb,
Long fuel feed slowly while short fuel
feeds fast and heavy fuel feeds fast
while light fuel feeds slowly.

9
Pellet Fuel

PELLET FUEL INSTITUTE
Standards for Pellet Fuel:

Heat Content: 8200 BTU/Lb. Min.
Bulk Density: 40 Lb. per Cubic Ft. Min.
Moisture Content: 8% Max.
Ash Content: 1% Max. (PREMIUM)
3% Max. (STANDARD)
Size: 0.23 to 0.35 in diameter
1.5 inches long Maximum
Fines: .5% Max. (Passed through 1/8th in
screen)
The Cascade, Profile series,
and Traditions Pellet Stoves can burn
most pellets that meet the PFI Premium
or Standard Fuel criteria.
Ash fusion, or clinkering, is also
an important fuel parameter. This is not
addressed in the PFI Standards.
Clinkering is a low-grade glass making
process whereby the silica in the ash
softens at temperature and then solidifies
on cooling as a clinker and blocks off the
primary combustion air holes in the
grate. The fire will then burn very rich
and soot up the firebox and window
rapidly. A clinker can be easily removed
using the grate scraper tool. Lift the
clinker up and out of the grate and
deposit it in the ash pan when cleaning
the stove.
The clinkering characteristics of
the fuel depend on the silica content of
the non-combustible ash and the
quantities of the trace elements of
sodium and potassium (salts), which
significantly reduce the melting point of
the silica. A fuel that meets the PFI
Standard may possibly have poor
clinkering characteristics, which would
make it an unsuitable fuel for this stove.
Care must be taken in
recommending suitable fuels to
customers, or advising customers of how
and when to remove the clinkers.
All stove models are equipped with the Ultra Grate system and may burn Standard
grade fuel with up to 3% ash content. Although the Ultra Grate allows the burning of such
lower grade/high ash fuels; such as paper, cardboard, corn and other agricultural fuels,
their use should be avoided. LENNOX Hearth Products recommends Premium Grade.
(The use of low grade fuel will void the stove warranty)
Each model appliance is equipped
with a damper control to adjust for ash build-
up during long-term operation. This is a
temporary fix.
Proper air to fuel ratio is electronically
controlled by the software within the control
panel. Still adjustments, both electronically
and manually may be required to dial in
combustion air. Refer to Owners manual for
proper damper settings.
Remember to close ash slides during
appliance operation as well. A leak in this
area severely depletes combustion air from
being matched with fuel delivery.
Heavy ash deposit on the glass is a
tell-tale sign of improper air to fuel ratio.
AIR to Fuel RATIO

10
Power Supply

The LENNOX Hearth Products pellet
appliance line will not operate using natural
draft, or without a source of power for the
blower and fuel feed systems.
These appliances are rated for 120
V.A.C. at 60 Hz. An 8 Ft. UL approved power
cord is provided with each product. Extension
cords should be avoided. The appliance
amperage draw will differ between models.
Having the appliance on its own house
circuit insures proper power delivery at all
times power is available.
Testing has proven the use of
supplemental power to be acceptable. All
models are generator and inverter capable.
The amount of wattage required will depend
on the amperage draw of each model.
When using an inverter, the reserve
battery size will determine the length of power
supply available.
When using a generator, a secondary
power draw attached to the generator will
stabilize the power output to the appliance
and prevent unforeseen problems.
In the Profile and Traditions models
when power is applied to the stove, for
example, when it is plugged into the wall
socket, or after a power outage, the control
board will start a 3-second timer. During this
time, no visual indication that the stove has
been powered up will show!
This allows the power source to
stabilize.
The Cascade will properly respond to
power when the Heat control is positioned to
High or Low. If it does not, check for a bad
fuse or plug connection.
If the Cascade fans start when unit is
plugged in, check for a bad low limit switch.
The Profile and Traditions control
boards contain a memory. These
appliances will resume operation in
whatever state they were in before power
was removed.

Igniter Probe

PN: 12150213

400 Watt
4.8 AMP
Runs during Start up Mode
Use Fast Blow Inline Fuse
5/16 hex head threaded connection
Power Cord PN 12058820 8 Ft.
All LENNOX Hearth Products pellet stove
appliances are Mobile home approved. Special
requirements for such applications are an outside
air supply, grounding the unit to the homes
chassis, and securing the appliance to the
homes floor / foundation. Ref: HUD

11

Control Boards

CASCADE (PN 17150027)

PROFILE 20 (PN 16053941)
PROFILE 30 Freestanding & Insert (PN 16052112)
TRADITIONS (PN 16055150)

BLOWER
SELECT
HEAT
SELECT
START
ACCESS
DOOR
FAULT LED
Start-up Sequence of Events: Rev C

1. Fault Time Delay is initiated.
(14 minutes 15 seconds)
2. Fuel Feed rate of 100% for 1min 50sec
(when trim left at factory setting of 0)
auger trim setting ranges from 1:26 to
2:14 depending on -4 to +4 respectively
3. Combustion Fan Operation starts
(medium range voltage)
4. Convection Fan Operation starts
(medium range voltage)
6. Power LED is activated (steady green)
7. Igniter Operation activated (line voltage)
8. Photo eye looks for flame (flame
dominance scheme)
9. * If needed second & third fuel dumps
are available at predetermined time
deliveries. (4 min & 6 min after initial)
The simplified SSAC control board
that is used with the Cascade model only
contains a three position Slide Switch and
a fuel trim pot. There is an 8 AMP fast
blow fuse located on the rear of the circuit
board.
With the slide switch in the OFF
position the stove will not operate. The
LOW position sets the auger duty cycle
and blower speed to low. On HIGH both
systems advance to high.
The trim adjustment compensates
for fuel differences. Factory set ON time
is 1.9 sec. The trim range is 1.6 to 4.5 sec.
Factory OFF time for low is fixed at 4.2
sec and for high its fixed at 1.15 sec.
The LED is energized whenever the
auger motor circuit has power.
Power will remain on with
a hot stove when the slide
switch is set to OFF for 25 min
(+/- 5 min)

12

Fuel Feed Trim Steps: Rev C
1. Push button once to access fuel feed calibration
mode.
2. Identify the current calibration setting indicated by
one RED LED bar and the word AUGER in red
below heat control button
3. Push the HEAT control button to adjust setting
UP. Each push raises the RED LED bar and
increases feed rate.
4. Push the BLOWER control button to adjust
setting DOWN. Each push will drop the RED LED
bar decreasing feed rate.
5. Push the calibration button two more times to lock
in selected setting.
Combustion Voltage Trim Steps: Rev C
1. Push button twice for access voltage calibration
mode.
2. Identify the current calibration setting indicated by
one YELLOW LED bar.
3. Push the HEAT control button to adjust setting
UP. Each push raises the YELLOW LED bar &
increases voltage 5%.
4. Push the BLOWER control button to adjust
setting DOWN. Each push lowers YELLOW LED
bar decreasing voltage 5%.
5. Push the calibration button once to lock in
selected results.
Calibration is the function of
internal software and should be
done by a qualified technician.

Access to perform Calibration is
behind the lower door located on
the face of the control panel. Use a
penknife to pop open door.

Voltage access ports for all
circuits are located here as well.
CALIBRATING FUEL FEED &
COMBUSTION VOLTAGE
PLUG CONNECTIONS
FUSE
PHOTO-EYE
MAIN
HARNESS
POWER
SELECT
PN LABEL
LOCATION
Flame detection Sequence of Events:

Happens within the Start-up Time Delay
sequence.
0 to 1 minute no fuel feed
Flame settles
Bed of embers built.
1 min mark:
Fuel Feed rate 20%
for 4min 15 sec
2 min mark:
Igniter turns OFF
Convection Fan =panel setting
5 min 15 sec mark:
Combustion Fan =panel setting
LED indicator still active
Start-up Time delay ends 14 minutes 15 seconds
after pushing the start button!

13
PHOTO EYE SLOT

I Ig gn ni i t t i i o on n S St t a ar rt t - -u up p

YES FLAME (Before 5 min 15 sec mark)
Activates 1 minute settling timer (allow
flame to stabilize / establish bed of embers)

D De el l a ay ye ed d I Ig gn ni i t t i i o on n S St t a ar rt t - -u up p S Se eq qu ue en nc ce e: :

NO FLAME (After 5 min 50 sec mark)
Activates 2nd fuel dump of 1 min.

NO FLAME (After 7min 50 sec mark)
Activates 3rd fuel dump of 1 min.

NO FLAME (After 14 min 15 sec mark)
Activates Fault LED / enters Fault
Mode

If Flame Detection is established near the end
of Start-up Mode, the 14 min. 15 sec. time line
is extended to complete sequence.

After 1 min from Flame Detection, Fuel Feed goes to
20% for 4 min 15 sec before entering panel setting.
After 2 min from Flame Detection, Convection Fan
enters panel setting and Igniter turns OFF.
After 5 min 15 sec from Flame Detection, Combustion
Fan enters panel setting.
Traditions Models Model Profile 20 Profile 30 Models
NOTE:
Absence of light causes high Ohms!
7 K Ohms (7,000) or higher
shuts off the Photo Eye
5 minutes of 7 K or higher =
Fault Shutdown during Demand Mode

This area should be checked
during routine maintenance and
cleaned with a small brush to ensure
slot is free of fines or dust.

14
Combustion Air Supply

PN 12050011

FASCO #7201-10232
Type U12B Class B
115 Volts
60 HZ
2800 RPM
1.0 Amps
Thermally Protected
No oiling required

Pictured with Quick Disconnect
The Profile 20 & 30 series, along
with the Traditions models, house a
thermally protected Class B insulated
combustion fan motor. It connects to the
wiring harness via a two pin white Molex
plug connection. The wire leads are 18
ga. as well as the as the green motor
ground wire.
A 12 blade self-cleaning radial
impeller draws air from upstream (the
firebox) creating negative firebox
pressure. Down stream, out the
exhaust, the flue system is pressurized
by the displaced air (exhaust).
Typical performance of free air
is rated at 95 CFM at 66 watts. The
Ohms range is 9-14 (+/- 4 Ohms).
Motor lubrication not required.
The Cascade model houses a
FASCO blower assembly, which is
made up of one 115 VAC, 60 Hz, 2.10
AMP, and 1400-200 RPM, Class B
thermally protected motor.
For combustion, the fan
operates at 1680 RPM on low with
90CFM free air and at 2300 RPM on
high with 109 CFM.
The combustion fan housing,
attached by 5 nuts, contains an 11-
blade self-cleaning radial fan blade.
When removal is required, the
blower assembly access is from the
rear of appliance. Disconnect the
Molex plug; remove the 5 nuts on the
combustion fan housing, and the 4 nuts
mounting the convection fan housing.

The blower assembly is then
dropped out the bottom of the
appliance. Some panel removal may
be required for ease of access.
No motor lubrication is
required for this assembly.
PN: 17140110 (FASCO # 7021-9301)

15
Convection Air Supply

PN 12146109

FASCO #7021-7786
Class B Motor
115 Volts
60 HZ
1.6 Amp
80 CFM
Variable Speed
Thermally Protected
The squirrel cage collects
house hold dust deposits, dust
bunnies, and care should be given to
perform routine maintenance in this
area.
As the room air passes through
the convection jacket and the heat
exchanger, it cools the firebox by
displacing the heated air into the room.
Restricted air ways will cause
harmonic noise, uneven air flow and
could lead to high temperature
shutdown conditions detected by High
Limit switch.
Motor lubrication is not required
for this sealed fan motor.
The Profile 20 & 30 series, and
the Traditions model, house a thermally
protected Class B insulated
convection fan motor. It connects to the
wiring harness via a two pin white
Molex plug connection. The wire leads
are 18 Ga. as well as the as the green
motor ground wire.
A plastic squirrel cage, attached
to the motor shaft by a compression
ring, draws room air into the fan
housing in the rear of the appliance
chassis.
Any exhaust leak will be drawn
toward this fan intake.
The Cascade convection fan, part of
the blower kit assembly, has a plastic
squirrel cage impeller. It draws ambient air
from the room into the convection jacket
through the heat exchanger. This cools the
firebox and provides convection heat to the
room.
Exhaust leaks from the flue system
can be drawn into this fan. Smells and/or
ash within the room are reason for flue seal
inspection.

16
Safety Systems

CONTROL
BOARD
CONVECTION
BLOWER
HI-LIMIT
SWITCH
PHOTO-
EYE
AUGER MOTOR
PRESSURE
SWITCH
POWER CORD
PLUG
THERMOSTAT
CONNECTION
COMBUSTION
BLOWER
IGNITER PROBE
Rear view of Profile 30 wiring and components
AIR INLET
TUBE

17
Safety Systems

CASCADE MODEL

Symptoms

Pressure Switch: Negative Vacuum Switch Tri-Delta FR 5251
Yellow Label
Normally Open switch
Switch closes at +0.04 WC (+/- .02)

Symptoms:
No pellet feed Backpressure in flue causes vacuum loss

The Vacuum switch is located on the left hand side-facing appliance.
The switch is wired in series with the Auger motor and High Limit switch.
Failure of this switch is rare. If power is restored to the feed system by
electrically bypassing this switch, maintenance is required to flue system.
Two wires plug into switch. Electrically by-pass the switch by
disconnecting wires and jumping them together

Low Limit Snap Switch: Bak-OLite / Therm-O-Disc 60T22
Normally Open switch at room temperature
Switch closes on exhaust temp. rise (above 140 F)
Resets on exhaust temp. drop (below 130 F)

Symptoms:
No power after 25 min from start Switch failed to Close
Stove will not shut off when cold (no fire) Switch failed Open

The Low Limit switch is mounted on the exhaust Tran duct. Yellow
and Red wires from wiring harness connect to the two terminals on switch
body. During normal operation all power runs through switch.
Pushing the Slide switch to Low or High initiates a 25 min timer within
control panel. Within this cycle, exhaust temperature should rise above 140 F
with a fire in firebox closing the switch. If temperature falls below 130 F
power is lost as switch opens.
High Limit Snap Switch: Bak-O-Lite / Threm-O-Disk 36T21
Normally Closed switch at room temperature
Switch opens on surface temp. rise (above 190 F)
Resets on surface temp. drop (below 170 F)

Symptoms:
No fuel feed system power Switch test OPEN Overtemp condition

The High Limit switch is located on the rear of the convection jacket, left
hand side-facing appliance. Two brown wires from harness connect to terminal
leads of switch. The switch is wired in series with the Auger motor and Vacuum
switch. Failure of this switch causes loss of auger motor circuit power. Bypassing
the switch, by disconnecting and jumping wires together, will determine if switch has
thermally opened.
PN 12150162
PN 12150080
PN 17150075

18
Safety Systems

PROFILE 20 / 30 & TRADITIONS MODEL

Photo Eye (C554A)
Ceramic disk coated with Cadmium Sulfide &
overlaid with a conductive grid. (High resistance
in absence of light)
The entire cell is glass to metal sealed to prevent
cell deterioration.
The wire leads are UL tested for up to 105 C at
300V & connect to control board jumper leads
Ohms range 100 to 10,000
Electrodes attached to the ceramic disk transmit
an electrical signal to the primary controller at
7,000 Ohms
High Limit Snap Switches
Normally Closed
Open at 250 F and reset at 220 F
Found at two locations, Inlet air channel & on
Convection jacket
PN 12147705
PN 19050196
The mount bracket is different
between each model. The location will
always be to the control board side of the
stove on the backside of the firebox /
convection jacket.
Pressure Switch (Purple Label)
Located on the Combustion side of stove
connected to exhaust cowling of Combustion
fan by an orange hose.
Normally closed switch that opens when +. 17
wc back pressure is sensed by the inner
diaphragm
PN 12147705
Door Micro Switch (Profile 30 ONLY)
Located on the latch side of door, lower
right corner behind side panel.
Activated by secured closed door. Wired in
the auger motor circuit. Open switch
prevent fuel feed.
PN 12150080

19

Question & Answers

WHAT ARE THE REASONS FOR FAULT DETECTED SHUTDOWN?
If the start sequence ends without a flame being detected
If Flame Detect is lost for 45 seconds continuous during start up/ Flame Detect mode
If the flame is lost during the demand mode for 5 minutes continuous
RESULTS
No Flame Detected =Power LED flashes 10 flashes per second
Same as the Normal Shutdown previously described EXCEPT
3941 Control Board will shut off at 24 minutes 15 seconds after Start-up
sequence with no flame detected.
WHAT INITATES A NORMAL SHUTDOWN?
Power is switched off
Thermostat indicates no need for heat
RESULTS
Combustion Fan goes to mid range voltage for 15 minutes than turns OFF
Convection Fan goes to mid range voltage to cool down
One minute after shut down sequence is initiated
15 minutes after shutdown sequence is initiated
All circuits will be turned OFF
Combustion Fan Operation extends to 5 minutes 15 seconds past Flame Detect before
allowing panel setting to take control.
Convection Fan Operation extends to 2 minutes past Flame Detect before allowing panel
setting to take control.
At 2 minutes past Flame Detect Fuel Feed drops to 20% rate for 4 minutes 15 seconds
before allowing panel setting to take control. NOTE: The first minute after Flame Detect, NO
If a Flame is detected near the end of the Start-up Sequence, the 14 minutes 15
seconds sequence is extended to allow flame settling and ember bed to build.
WHAT ELECTRICALY TAKES PLACE AFTER A DELAYED
IGNITION START-UP?

20

Question & Answers

DEMAND Mode State:
If the thermostat is closed when power is restored there is a need for the unit to
produce heat.
If flame is present the unit will enter the Demand Mode and run the loads at
panel settings.
If the flame is not present the unit will initiate the Start-up Sequence.
If the thermostat is open when the power is restored there is no need for the unit to
produce heat.
The unit will enter the shutdown sequence to prevent the possibility of any
smoldering pellets from producing smoke that will possibly escape the firebox
into the living space.
If the control board is in shutdown when power is lost the control board will initiate the
shutdown sequence when power to the control board is restored.
SHUT DOWN Mode State
START-UP Mode State
If the thermostat does indicate a need for heat when power is restored to the control
board and if a flame is detected the control board will enter the demand mode of operation.
If a flame is not detected the control board will initiate the start-up mode of operation.
If the thermostat does not indicate a need for heat when power is restored to the control
board the shutdown sequence will be initiated.
Recovery from power loss situation is dependent on the state the
stove was in when power was lost.
WHAT HAPPENS AFTER A POWER OUTAGE?

21
Troubleshooting Chart

22
Maintenance Requirements

Ash Slides:
Profile 20 and 30 freestanding models have ash slides
that close with the closing of the appliances door. The Profile
30 insert contains NO ASH SLIDES.
The Cascade and Traditions ash slides require the
operator to ensure closure.
If during appliance burn operation, an ash slide is open
or loose seal, combustion air is lost and poor performance can
be expected.
Test the tightness of seal by placing a finger on the
closed slide and press down. If there is any sponginess, the
ash slide guides need to be tightened. Access to the guides is
through the ash drawer compartment.
Tighten the lock nuts on the guide studs (4 each)
Ash Drawers:
Each model has an ash drawer. The Profile 30
insert is inside the firebox under the grate. Both the Profile
20 and 30 freestanding models have high capacity ash
drawers.
These models can withstand long burn usage before
needing the ash drawer to be emptied.
The Cascade and Tradition models, as well as the
Profile 30 insert, need attention to ash build up in the ash
drawer below the grate. Heavy ash accumulation here will
reduce combustion air availability to the grate.
Care must be given when empting ash drawers. Hot
embers may be present and ash will escape into the room if
exposed to air currents from the convection blower while
handling the drawer.
Ash Trap Areas:
Ash trap area is defined as any location ash will collect in
volume and cause air flow or heat transfer problems.
In the Profile 30 there are two access panels, one on
either side of the grate that should be checked during routine
maintenance. (Shown in the top picture to the left.)
Heat exchange tubes have cleaning rods that should be
operated, pulled up and down, daily. When ash is allowed to
collect on the tubes, it insulates the tubes and reduces heat
transfer. (Traditions tubes shown to left, handle inside firebox)
Heavy ash build-up around the tubes will restrict the
cleaning rods movement and could affect proper closure of the
hopper lid.

23
Maintenance Requirements

Gaskets:
Door gasket seals are common leak
areas. A paper seal test should be performed
periodically to ensure proper door seal.
Remember any excessive leak in the
combustion chamber, firebox, takes away
from the proper air to fuel ratio.
Gaskets are held in place with RTV.
When replacing a gasket, use the proper
replacement size and clean area of old RTV
to ensure a good seat on the new gasket.
Gaskets should last, with proper care,
two to three seasons.
Ash Removal:
Ash is the residue of pellet combustion. The term soot is often misused
to describe ash. This dust collects in the exhaust air flow chambers of the
appliance. If left unattended, it restricts air flow.
In the firebox, ash builds to the sides of the grate. By opening the ash
slides, the majority of it will drop into the ash drawer. REMEMBER to close the
slides fully when stove is operating in the all models.
Excessive ash build-up in the firebox will affect the air wash performance.
Always ensure there are no hot embers when dumping ash drawer. Never use a
paper bag to deposit ash into.

Flue vent systems should be cleaned at least once a burn season. This
may become more frequent depending on fuel and appliance use. All vent pipes
within the home shall be sealed air tight to prevent ash leakage. The flue vent
system on all LENNOX Hearth Products is under positive pressure when the
appliance is operating.
Leaks in the flue vent system contribute to ash being found throughout
the home but the main cause for this is the use of a regular shop vacuum. The
filter system of such equipment is not able to handle the collection and
containment of pellet ash.
Photo-eye Slot:
Fines may build up in front of the photo-eye
slot in the feed tube. Clean this area with a small
bottle brush or toothbrush periodically.
The failure of fuel feed during operational
modes could be the result of a blinded photo-eye.

24
Replacement Parts List

Common to all Models

Part # old Common to T300's, Pro 20 & 30, WP5 PN new
11756300 Auger Shaft C
12041300 Auger Collar & Set Screw, 3pc. C
12046300 Auger Motor C
12050093 Quick Disconnect 3" Vent Side C
12051263 Ultra Grate C
12055500 Grate Scraper Tool C
12058820 Power Cord C
Quick Disconnect Pipe Connector 4" C 14M81
15051547 Gasket, Door, 3/4" Rope, 8ft. C
61050003 Gasket, Auger End Plate, 5pc. C
61050005 Gasket, Combustion Fan, 5pc. C
61057203 Gasket, Convection Fan, 5pc. C
Touch-up Spray Paint Kit, Black C 70K99

Common to Profile / Traditions Models

12050011 Combustion Blower C
12051001 Auger Bumper C
Wiring Harness C 11M54
12140213 Igniter Probe C
12146109 Convection, Hard washer, Blower C
12147705 Hi Limit Snap switch, 250 DG (L250-30F, 60T21) C
16050001 Pressure Switch C
16050205 Thermostat C

Replacement Parts Planning:
When forecasting what parts to carry in stock, use the simple rule
of Classification. That is to determine what parts are required for the
appliance to operate, function properly and/or maintain there appeal.
Classification 1:
Any part, which not installed, prevents the appliance from running.
Classification 2:
Any part, not properly functioning, causes poor performance.
Classification 3:
Any part that adds to the appearance of the appliance.

Base the amount of parts to stock now on the percentage of
appliances in stock and in service. Remember some parts are common to
many models.

25
Replacement Parts Lists

Cascade Specific

Cascade 14M42
12150080 Low Limit Snap switch WP5
12150162 High Limit Snap switch WP5
12151412 Knob, Ash Pan WP5
13740005 Lock Arm, Lid Support WP5
17140110 Blower Assembly Kit WP5
17150025 Firebrick Panel WP5
17150027 Control Board WP5
17150028 Knob, Control Board WP5
17150029 Damper Rod WP5
17150030 Leg Set, Black, Painted WP5
17150046 Ash Lip, Black, Painted WP5
17150075 Pressure Switch WP5
17150084 Glass, Door WP5
17150086 Door Handle WP5
17150126 Wiring Harness WP5
17150147 Louver, Assembly, Black Painted WP5
17150150 Panel, Top, Black, Painted WP5
17150163 Panel, LHS, Black, Painted WP5
17150164 Panel, RHS, Black, Painted WP5
17150243 Ultra Grate WP5
17151132 Leg Set, Black, Powder Coated WP5
17151146 Ash Lip, Black, Powder Coated WP5
17151147 Louver, Assembly, Black, Powder Coated WP5
17151150 Panel, Top, Black, Powder Coated WP5
17151153 Panel, LHS, Black, Powder Coated WP5
17151154 Panel, RHS, Black, Powder Coated WP5
Door Assembly, Gold WP5 14M44
17152018 Ash Pan, Black WP5
Louver, Assembly, Gold WP5 14M45
17157100 Gasket, Door Assembly, Kit WP5
40020076 Video, Operation & maintenance WP5

CASCADE

Brochures: PN 775.016M
Purchases qualify for co-op reimbursement
PN new

26

Profile 20 Specific

Profile 20 (Freestanding) 14M43
12050020 Glass, Front, 1pc. P20
12050021 Glass, Side, 1pc. P20
13640028 Brick Clips P20
14650003 Side Panel, LHS P20
14650004 Side Panel, RHS P20
14650006 Firebox Door Assembly P20
14650011 Firebrick Set P20
14650012 Top Panel P20
14650043 Photo eye Assembly P20
14650047 Hinge Bracket, Door P20
14650048 Rear Panel P20
16053941 Control Board P20
17250095 Door Handle P20
17250241 Auger End Plate P20
61050016 Gasket, Quick Disconnect, 5pc. P20
61057202 Gasket, Glass, 10ft. P20
Trim Set, Gold P20 14M46
Trim Set, Nickel P20 14M47

PROFILE 20 Freestanding

(All Profile Freestanding and Insert models)
Purchases qualify for co-op reimbursement
PN new

27


Profile 30 series Specific

Part # Profile 30 (Common-C)
11750011 Brick Clips - C P30
12050004 Brush, Cleaning - C P30
12146402 Glass, Door - C P30
14750015 Firebrick Set -C P30
14750021 Hinge Bracket, Door - C P30
14750111 Firebox Door Assembly - C P30
14750127 Photo Eye Assembly - C P30
16052112 Control Board - C P30
17150095 Door Handle - C P30
17250241 Auger End Plate - C P30
61050016 Gasket, Quick Disconnect, 5 pc. - C P30
61057208 Gasket, Glass, 4 ft. - C P30

Profile 30 (Freestanding-FS) 14M48
14750060 Top Panel - FS P30
14750070 Side Panel, LHS - FS P30
14750075 Side Panel, RHS - FS P30
14750150 Rear Panel - FS P30
14750186 Pedestal Assembly P30
Profile 30 (Insert-IN) 14M51
14750300 Top Panel - IN P30
14750340 Side Panel, LHS - IN P30
14750345 Side Panel, RHS - IN P30
Shroud, Small - IN P30 14M52
Shroud, Medium - IN P30 14M53
Shroud, Large - IN P30 14M54
Trim, Small Shroud, Brass - IN P30 14M55
Trim, Medium Shroud, Brass - IN P30 14M56
Trim, Large Shroud, Brass - IN P30 14M57

PN new
Trim Set, Gold
TrimSet, Nickel
14M49
14M50

28

Traditions Specific

Traditions (FS) Metallic Black T300P 14M82
Traditions (FS) Ebony Black T301P 14M83
Traditions (FS) Hunter Green T305P 14M84
Traditions (FS) Mojave Sand T308P 14M85
26021 Paint, Touch-up, Green Enamel T
26022 Paint, Touch-up, Black Enamel T
26023 Paint, Touch-up, Sand Enamel T
Trivet, Gold Plated T 14M16
16055150 Control Board T
17150029 Damper Rod Assembly Kit T
20751075 Leveler Legs, 2pc T
20950005 Door Handle Assembly Kit T
20950014 Heat Exchange Baffle T
20950087 Auger End Plate T
20950091 Ash pan Assembly T
20950100 Rear Panel Assembly T
20950150 Firebrick Set T
20950153 Log Set T
20950155 Brick Clips, 2ea T
20950196 Photo eye Mount T
20950205 Hopper Lid Assembly Kit T
20953002 Cast Door Frame, Black Painted T
20953003 Cast Top, Black Painted T
20953006 Trivet, Black T
20953012 Cast Door Frame, Black Enamel T
20953013 Cast Top, Black Enamel T
20953052 Cast Door Frame, Green Enamel T
20953053 Cast Top, Green Enamel T
20953082 Cast Door Frame, Sand Enamel T
20953083 Cast Top, Sand Enamel T
20959999 Glass, Door T
29050110 Gasket, Quick Disconnect T
61057208 Gasket, Glass, 4ft. T

Traditions

Purchases qualify for co-op
reimbursement
PN new

29

Technical Bulletins / Updates

Model NO. Date Serial Number Range Topic PN

CASCADE

C-1 8/8/95 Start at 1015 Changed Hi-limit switch 18150162
C-2 8/8/95 Start at 1591 Feed Rate OFF time 17150027

PROFILE 20

Bulletin 01 6/11/00 All Pressure Switch Kit 16050001
Bulletin P1270 9/27/00 1000 2020 Photo Eye Position 19050196
Bulletin PJ 030 10/3/00 1000 1712 Door Gasket Change 15051547
Advisory PJ 110 10/11/00 All Installation Manual 20922000
Bulletin T2000-01 11/28/00 1896 2406 Photo Eye Slot Location 19050196
Addendum 3/16/01 3814 UP Wiring Diagram (pg 5) 20922000
Addendum 7/17/01 All Installation/Operation Man 20922000

PROFILE 30
Bulletin PJ 030 10/3/00 1000 1712 Door Gasket Change 15051547
Bulletin T2000-02 12/13/00 1001 4074 Wiring Harness 11M54

TRADITIONS

Governing Codes & Approvals

Local authorities have final jurisdiction.

Certified for CANADA and US
Listed for manufactured homes in accordance with Oregon Administrative
Rules 814-23-900 through 814-23-909
Listed Room Heaters for use with APFI/FFI approved palletized wood fuel ONLY
Use 3 or 4 Type L listed pellet vent and complete components
Tested to:
o ASTM 1509
o UL 1482
o ULC-S627
o ULC-S628
WHPN 025 Reports:
Cascade Report # Profile 20 Report # 6658 (Jul 93)
Profile 30 Report # 476-1244 (Mar 96) Traditions Report # 476-1129 (Apr 95)

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Lennox Hearth Products; 1110 West Taft Avenue; Orange, CA 92865 Rev D 8/10/2001

Lennox Hearth Products 2001

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