Peggy Murrah & Associates

www.peggymurrah.com
94 Ways to Work with Your Virtual Assistant

Many people see the benefits of working with a Virtual Assistant (VA),
but once they hire one, they dont know where to begin!

Heres a list to get you started its not comprehensive by any means.
If you need a service not listed here, ask around someone is sure to
provide it!

Administrative Assistance

Word Processing
Proofreading/ Editing
Data Processing
Database Management
Telephone Answering/ voice mail retrieving/ call return
Email management: filtering/ generic replies/ spam removal
Spreadsheet Design & Update
Power Point Presentations
Business Letters & Correspondence: editing/ formatting/ writing
Calendar Management
Appointment Scheduling
Data Processing from hard copy to digital
Create Business Forms/ Charts/ Reports/ Tables
Document/ File Conversion
Place orders
Envelope stuffing & mailing
Create manuals
Computer Literacy Assistance
Transcription: Call reports/ interviews
Internet, Topic & Market Research
Report Preparation


Peggy Murrah & Associates
www.peggymurrah.com
Customer Relationship Management

Reminder Service (meetings/ birthdays/ anniversaries
Contact Management
Send Birthday Cards/ Holiday Greetings/ Congratulations, etc
Customer Support Service
Customer Satisfaction Surveys
Email follow-up



Peggy Murrah & Associates
www.peggymurrah.com
Sales & Marketing Support

Corporate Identity: logos/ business cards/ letter head/ slogans
Power Point Presentations: create/ tweak
Desktop Publishing: newsletters/ flyers/ promotional materials/
brochures/ coupons/ labels/ handouts/ postcards
Sales, Business & Technical Writing
Literature fulfillment
Sample tracking & follow up
Call Reports
Market Research
Competitive Intelligence
Lead follow-up
Product fulfillment: inventory and fulfill orders
Customer Support
Press Release writing & distribution
Article writing & distribution



Peggy Murrah & Associates
www.peggymurrah.com
Meeting & Event Planning

Lodging & Travel Arrangements
Rental Car Arrangements
Arrange speakers
Event Catering
Handle online registration/ RSVP
Coordination & Management
Prepare Literature
Meeting Arrangements: locate space/ contact vendors/ send
announcements/ handle RSVP
Secure A/V Equipment
Coordinate with decision makers
Workshop/ Seminar Registration
Internet/ Web Conference Rooms/ Online Meetings
Teleconference or Trainings: Secure bridge lines/ recording
services/ transcription/ send announcements



Peggy Murrah & Associates
www.peggymurrah.com
Speakers Package

Topic Research
Locate appropriate speaking venues
PR Kit Assembly: One Sheet/ Articles/ Fee Schedule
Send out materials and follow up
Manage information required by meeting planners: Introduction/
Biography



Peggy Murrah & Associates
www.peggymurrah.com
Website Management

Maintenance & Updates
Shopping Cart Setup & Maintenance
Autoresponders
Newsletters
Advertising/ Promotional Tracking
Manage Affiliate Programs
PayPal Integration
AdSense integration
Domain Registration
Hosting
FTP Transfer
Audio/ Video additions
Podcasting
Forms
Assessments
Forums/ Bulletin Boards
Moodle design, install, setup and management
Blog design, install, setup and management
Camtasia recordings
Membergate membership site management




Peggy Murrah & Associates
www.peggymurrah.com
Online Marketing

Search Engine Optimization Package
Traffic Generation Package
Article Submission
Blog & Ping
Google AdWords Campaign
Overture & Yahoo Campaigns
Joint Ventures: Research appropriate persons
Reciprocal Links
Advertising in related ezines
Viral Marketing Strategies
Networking Research
Discussion Forums
Email promotions (your own list)
Affiliate Program
Social Media/ Networking




Need something not listed? Contact us if we dont provide it, well
help you find it!