RMM QUESTIONNAIRE

ON HOW TO IMPROVE CANTEEN SERVICES

We would like to know about your perceptions regarding canteen services. Could you please help us
by filling the following questionnaire?
1. How often do you use the canteen services?
a) 0-1 times a week
b) 2-5 times a week
c) 6-10 times a week
d) > 10 times a week

2. Which service do you use most often?
a) Snacks
b) Lunch
c) Drinks
d) Other (please specify) _________

3. What is you criteria for choosing the canteen services? Please rate you preference. (where
1most important to 8 least preferred)
a) Quality _______
b) Taste _______
c) Hygiene _______
d) Availability _______
e) Variety _______
f) Price _______
g) Delivery time _______
h) Quantity _______

4. When do you prefer to visit canteen?
a) Morning
b) Breaks between classes
c) Lunch time
d) Evening





5. Are you satisfied with the services our college canteen is providing? On the basis of factors
below, please rate them.
Highly Somewhat Neutral Somewhat Highly
Satisfied Satisfied Dissatisfied Dissatisfied
Quality
Taste
Hygiene
Availability
Variety
Price
Delivery time
Quantity

6. What do you think about the services provided?
a) Excellent
b) Good
c) Average
d) Bad
e) Cant say

7. Which is the best dish provided in the canteen according to you?
a) Snacks
b) North Indian food
c) South Indian food
d) Chinese

8. How much do you spend in canteen (on monthly basis)?
a) < 500
b) 500-999
c) 1000-1500
d) >1500

9. Do you think any changes should be made in canteen services?
a) Yes
b) No

10. If yes (in ques 9), what changes would you like to have?
_____________________________________________________ ____________________________
_________________________________________ ________________________________________









Thank you for giving your valuable insights. These will be very helpful to us.
Please give your personal details.
I. Name : __________________________

II. Gender :
a) Male
b) Female

III. Profession :
a) Teacher
b) Non Teaching staff
c) Student






Thank You!