Professional Documents
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HarrodsBrandGuidelines2014 Mini
HarrodsBrandGuidelines2014 Mini
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CENTURIES
When writing about centuries, these should always appear in the lowercase, e.g.
Since the 15th century, the building has maintained its striking architecture.
The only exception to this rule is when the word century forms part of a
capitalised name.
CHAMPAGNE
For any drink or product that denotes the region, the item should begin in the
upper case, e.g. Champagne not champagne. See also Wine.
CHILDRENSWEAR
Always written as one word, e.g. Childrenswear, not Childrens Wear.
COLONS AND SEMICOLONS
The correct use of a colon is before a list, e.g. I could only find three of the
ingredients: sugar, flour and eggs.
The correct use of semicolons is to link two separate sentences that are closely
related, e.g. The children came home today; they had been away for a week
COLLECTION
When simply referring to collections, the word should be lowercase, e.g. Tom Fords
Spring/Summer 2009 collection. If collection forms part of the name then the word
Collection should be initial capitalised as part of the name.
COMMAS
Good punctuation is always expected and commas are a punctuation essential.
CRM
Customer Relationship Management (CRM) necessitates a different approach to
copy depending on the campaign in question. For full details and explanations please
refer to the separate CRM copy guidelines or contact the Creative team.
COMPLIMENTARY/COMPLEMENTARY
COMPLIMENTARY
a) expressing praise or admiration.
b) given or supplied free of charge.
Always use complimentary instead of free.
COMPLEMENTARY
a) two or more different things combining in such a way as to form a complete
whole or enhance each other.
D
DATES AND TIMES
DATES
Date format should always appear as day, date, month and where relevant, the year,
e.g. Between Thursday 23rd and Saturday 25th August 2012.
If a date or dates appear on a document as a single piece of information (such as an
invitation), they should be written simply with a long hyphen (m dash ) separating
both dates, e.g. Thursday 23rd Saturday 25th August 2012.
Dates that appear in the PAST tense need not include the day; the date, month
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
and year will suffice. In this case, omit all days from the document for consistency.
Dates must always appear as numerical characters with their appropriate ordinal suffixes
(th, st, nd, rd) in lowercase, e.g. 20th, 1st. The only exception to this rule applies to
American Express guidelines, where dates appear as numerical characters alone.
Please refer to CRM copy guidelines for all American Express specific copy rubric.
The ordinal suffixes (th, st, nd, rd) should never be superscripted (aligned with the
top of the number preceding it) but should always align with the bottom of the
number preceding it e.g. 9th not 9
th
.
For dates and times always use the following syntax conventions:
from xx to xxx
between xx and xx
xx xx
xx & xx
DECADES
50s or 1950s, not 1950s.
An apostrophe may only be used here when possession is implied.
TIMES
Written in accordance with the 12-hour clock, all times should appear in lowercase
without a space, e.g. 9am, 5pm, 11pm.
Midday should always be written as 12 noon. Any minutes past the hour should
appear in numericals e.g. 12.30pm.
When writing two times, repeat the pm e.g. 5pm 10pm
Where store opening times are written, terms and conditions must explain the
Sunday browsing only information.
SEASONS
Seasons, unlike days of the week and months of the year, should appear initial letter
capitalised for headers, Sale and fashion communication, e.g. Summer Sale Preview.
However, when seasons appear in body copy, for example if talking about an
autumn harvest or a winter frost, they should remain in lowercase.
Bank Holiday Monday always uses an uppercase H.
DEPARTMENTS
All department titles should be written in upper and lowercase, prefaced when
needed with The and written in full, e.g. Womenswear, Cosmetics, The Terrace
Bar, The Georgian restaurant. When in prose however the is lowercase.
Try to avoid using department when referring to locations, rather write them as
they appear in the monthly Store Guide. For example, Visit Toy Kingdom on the
Third Floor, rather than Visit the Toy Kingdom department on the Third Floor.
DOORS
Each of the stores public entrances should be initial letter capitalised and
accompanied by the door number in digits, e.g. Door 5, Door 10.
When writing invitations, it is helpful to mention to the audience the nearest
entrance if the event is being held in a hard-to-reach place within the store.
E.g. Enter via Door 5.
E
EMAIL
Always written as one word, e.g. email, not e-mail.
EMPLOYEES
Always preferred over staff.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
EXCLAMATION MARKS
To be used sparingly.
EXCLUSIVELY
Always refer to products that are uniquely stocked in-store as exclusive to Harrods
not exclusively at Harrods. The logo for this associated brand however always
appears as Harrods Exclusively.
F
FLOORS
All floors should be written in full and in upper and lowercase, e.g. First Floor,
Fifth Floor. Lower Ground Floor should not be hyphenated.
H
HANDMADE
Always one word, as well as handcrafted, handshake, handprint, handwritten,
handwoven, where as hand-filled, hand-picked, hand-embroidered are hyphenated.
Check dictionary if unsure.
HARRODS
Harrods as a brand should always be considered singular and without an
apostrophe. The name Harrods should have the H capitalised at all times, with
one exception harrods.com, which should always be written with a lower
case h and without the www.
Harrods is always written in the singular e.g. Harrods is delighted and never
Harrods are delighted. However, the use of our is acceptable on the basis that
Harrods itself is an organisation run by a group, therefore the narrative voice should
reflect this. The only time the first person narrative (I) should be implemented is in
senior communication that addresses the customer personally.
HOMEWARES
Always written as one word, e.g. Homewares, not Home Wares.
HYPHENS
Hyphens are used to show a link between words.
a) to join words, e.g. he used a non-corrosive wok to make dinner.
b) to avoid an odd sequence of letters, e.g. re-enter not reenter.
c) to avoid confusion, e.g. three year-old boys or three-year-old boys.
d) to show the difference between terms that are spelled the same, but have
different meanings, e.g. Reformation and re-formation or resign and re-sign.
When in doubt, err on the side of caution in the case of ultra-, super-, mega-, multi-
unless the dictionary states otherwise (superhuman, ultraviolet, multiethnic).
When constructing a sentence that requires hyphenation, a long () hyphen (m
dash) is always preferred over a short (-) hyphen (n dash).
Similarly, hyphens between dates and times must use the m dash () with space in
between each word, e.g. 5.30pm 7.30pm.
When joining words however, an n dash (-) is the standard rule, e.g. See in-store
for details.
Hyphens should be used sparingly to avoid cluttering text and can often be left out
according to syntax structure e.g. Well-established fashion house or the fashion
house is well established.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
I
IN-STORE
Always hyphenated, e.g. in-store, not instore or in store.
INVITATIONS
The word invitation should always be used over invite when in noun form.
In invitations, often the dates and times are written in capitals for prominence
in these cases, the ordinal suffixes (th, st, nd, am, pm) should be written in
small caps without a space,
e.g. THE GEORGIAN, TUESDAY 9TH MAY, 5.30PM 7.30PM
Invitations should also highlight the place where the event is being held, the relevant
floor and the nearest door access for the recipient, e.g. The Georgian, Fourth Floor,
nearest access via Door 10.
ITALICS
All works of art should be italicised, e.g. titles of books, magazines, poem titles,
chapter headings, tv programmes, album titles, sculptures, exhibitions, musical works,
drawings.
Less common, non-anglicised words should be italicised, but err on the side of
roman if unsure (hors doeuvre, angst, de rigueur).
A word may be italicised for emphasis but this device should be used sparingly.
INTERNATIONAL
Unless in a title or at the start of a sentence, international never uses a capital I.
INTERNET
Unless in a title or at the start of a sentence, internet never uses a capital I.
J
JOB TITLES
When referring to an individuals job title, whether they are a Harrods employee
or externally employed, use initial caps, e.g. Sales Associate, Chanel Communications
Manager. Otherwise use lowercase for job functions.
L
LIMITED EDITION
Limited edition should only be hyphenated when used as a compound modifier
(when two words act together as an adjective to modify a noun), such as a
limited-edition collection.
M
MAKE-UP
Always hyphenated, except in specific brand names.
MEASUREMENTS
All dimensions should be specified using the metric system.
All jewellery values should be referred to as ct in lists and carat or carats in prose,
e.g. This drop-neck pendant features yellow diamonds comprising 17.5 carats.
Toy measurements should appear in metric (cm) format.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
Weights should appear in kg or kilogrammes.
Land mass should always be quantified in kilometres, e.g. This stretch of coastline
dips south for over 400km.
*
References to measurements of furniture items, large-scale toys (e.g. dolls houses)
and antiques pieces should be written in metric format but may also include inches
and feet if necessary.
When giving the size of an item and more than one measurement is given, the
abbreviated measurement must be repeated in each instance, e.g. 10cm x 25cm not
10 x 25cm spaces must always appear on either side of the x for clarity.
MENSWEAR
Always written as one word, e.g. Menswear, not Mens Wear.
MINI HARRODS
See Mini Harrods Brand Guidelines/Style Guide.
MONEY
As a rule, monetary terms written in full are always preferred. However, when
necessary abbreviate millions, billions and trillions to 1m, 2b, 3tn.
N
NUMBERS
For numbers up to and including nine, the number should appear in full,
e.g. The estate covers seven hectares of land.
Whereas numbers exceeding nine should be written in numerical characters,
e.g. The estate covers 25 hectares of land.
Numbers that appear in any CRM collateral are exempt from the written character
rule, e.g. Earn 1 point for every 1 spent in-store. See separate CRM guidelines for
more detail.
For numbers associated with days, weeks or months, a hyphen is used to illustrate
the relationship, e.g. He completed a five-day week.
Sentences beginning with numbers should be written out in full, e.g. Twenty-two
customers enjoyed their visit not 22 customers enjoyed their visit.
Always refer to numbers as more than 1,000, not over 1,000
For numbers in the thousands, use a comma to mark this, e.g. 1,888 not 1888.
O
ORDINAL SUFFIXES
For dates and times, ordinal suffixes should always be lowercase (please see
invitations for the one exception) and should never be superscripted. See Dates and
Times for examples.
P
PERCENTAGES
Always written as a symbol, e.g. 20% and not in words, e.g. 20 percent.
PHRASES
To ensure consistency across the brand, there are certain phrases that are
preferable to any other of similar meaning. However these are not to be relied
upon or overused, e.g. Harrods is the worlds most famous department store;
There is only one Harrods, Enter a Different World, Ask in-store for further details.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
POSTCODES
Postcodes should be written on a separate line underneath the city, as below.
See also the Address Format section.
Harrods
87-135 Brompton Road
London
SW1X 7XL
POWER PLATE
Always written as two words, not PowerPlate or Power-Plate.
PRESS RELEASES
Press releases should also include the below sentence at the end:
For more information, please contact Harrods Press Office:
[Name]
[Phone number]
[Email address]
PRICES
Decimal places should only be used where necessary. If there is a price with no
pence, it is not necessary to highlight this, e.g. instead of 7.00, 7 will suffice.
PULL QUOTES
When quotes are pulled from the text for extra emphasis, they should be chosen
from the text on the page on which they appear. Pull quotes should always be
appropriately punctuated.
R
READY-TO-WEAR
Ready-To-Wear should appear in full, with each initial letter capitalised and
hyphenated except where spacing limitations require an abbreviated form, e.g. RTW.
ROOM
See Departments.
RRP (RECOMMENDED RETAIL PRICE)
Never write RRP. Always refer to the product as worth XX or valued at XX.
REGIONS
When stating regions of the world, the directional ordinates should not be
capitalised, e.g. southwest France / the eastern Mediterranean. This rule does not
apply to areas where the directonal ordiantes form part of the name rather than
offering a suggestion of the location, e.g. Middle East, Western Hemisphere.
REPETITION
Generally, the terms cardmember and customer should always be used
consistently across all internal and external communication. However, in long copy
repetition can and does occur, so use sensible alternatives which do not lower the
brand identity. See buzz words in the Tone of Voice section.
For instances where repetition occurs, the rule should always follow that the first
use of any idea/word/phrase must be written out in full, with different variations
following consistently eg: Welcome to the Harrods Rewards programme. As a
valued member of the Rewards programme, we are delighted to present you
with a new Rewards card.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
S
SALE
Events should be referred to as the Summer Sale, the Winter Sale and the Sale
Preview. Any further mention of the Sales should always be initial letter capitalised.
The phrase There Is Only One Sale is always used in Sale collateral never theres
only one Sale.
SKINCARE
Always one word.
SEASONS
See Date and Time.
SERVICES
Correct names of some of Harrods Services include:
Bespoke Events
Global Shipping
Corporate Service at Harrods
The Studio at Harrods
Weddings by Harrods
SPEECH MARKS
For all quotations across all communication channels, double speech marks must
be used, e.g. Speaking about his designs, Samuel says, I gain inspiration from the
textures and organic shapes found in the natural world.
STATIONARY/STATIONERY
Stationary not moving, not changing.
Stationery writing materials.
STORE
When referring to the Harrods store, the word store should remain in the
lowercase, e.g. Harrods is the worlds most famous department store. The only
exception is the Store Guide.
STORE GUIDE
In the Store Guide brands are usually omitted unless spanning a dedicated
department. Department names (as they appear on their signage) are listed instead,
e.g. Mens Tailoring.
Cross checking names against in-store signage is always advised for accuracy.
T
TEAM
Where following a department or brand, the word team should be in lowercase.
TELEPHONE NUMBERS
Telephone numbers should always be written as follows:
020 7730 1234 or 07971 179590
For international dialling, telephone numbers should begin with a + and the
international dialling code. For UK numbers, this will be +44 followed by the first
number of the city code in parentheses, e.g. +44 (0)20 7730 1234.
Where the international number has a different amount of numbers, it is the first
part of the number that needs to remain the same, e.g +21 (0)408 555 1212.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
Extensions should always be prefixed with ext. (full stop to signify abbreviation),
e.g. Please call +44 (0)20 7730 1234, ext. 9876. International codes should not be
written on contact details for press releases, unless you know the release is being
sent out internationally.
TERMS AND CONDITIONS
If any offer, promise, gift, event or price is given, terms and conditions should
accompany. We can use the term ts and cs in internal communication, but never
on any published material. For every piece that includes ts and cs, Harrods Legal
Department must approve it.
Terms and conditions: the title is always laid out with a capital T, lowercase c and
a colon. If an asterisk is used in the copy then the title Terms and conditions is
not always necessary, there can just be an asterisk at the bottom. But for multiple
clauses, the title is preferred.
If an asterisk is found on the front and the ts and cs are on the back, its essential to
ask the reader to see reverse for terms and conditions.
Set words and phrases to be used in the terms and conditions include:
Ask in-store for further details. (Never see in-store.)
Harrods employees are excluded from this offer.
See the section on Caveats for further examples.
TITLE CASE
In title case all initial letters are capitalised, except for non-initial articles (e.g. the,
a, an) and short prepositions (a word that links nouns, pronouns and phrases to
other words in a sentence (e.g. to, of, from, at). Always capitalise the initial letter
in the first and last word, capitalise all nouns, verbs, pronouns, adjectives, adverbs
and subordinate conjunctions (as, because, although), and never use full stops or
exclamation points, e.g. The War of the Worlds, A Tale of Two Cities, Snow White and
the Seven Dwarfs, Harrods is the Greatest Department Store in the World.
TIME
See Date and Time.
W
WEBSITES
Harrods website should simply be written as harrods.com
For wider campaigns like Harrods Rewards, the web address should read:
harrods.com/rewards
All American Express or third party communication follows the same rule, however
to be sure this works when entered into a browser it is best to double check. If it
does not take you to the appropriate site when entered without the www, then it
is necessary for it to appear. Never precede addresses with http://.
Unless followed by another sentence, web/url addresses should never be followed
by a full stop.
WELLBEING
Always one word.
WINE
Hectolitres usually appear abbreviated to hl, but can also be written in full,
e.g. The vineyard accounts for 30hl of Sauvignon, 20hl of Merlot and 10hl Pinot
grapes.
Percentages always appear in character,
e.g. The vineyard produces 75% Sauvignon Blanc wines.
The size of a vineyard is always measured in hectares never square feet.
A premier or grand cru wine should only have initial caps when referring to its
title. In all other cases, they should appear in lowercase, e.g. 1998 Chteau Guiraud
Premier Cru
versus There are 11 grand crus currently under the region of St. Julien.
Similarly, all named domaines should appear in initial caps, e.g. Chteau Margaux is
one of three premier cru class properties.
4.1 | HARRODS BRAND GUIDELINES | HARRODS STYLE GUIDE | HOUSE STYLE A-Z
Traditionally, words with stress accents on vowels do not feature them when capitalised.
However, Harrods requires both capitalised and non-capitalised words with accents to
always feature them for consistency, e.g. CHTEAU MARGAUX BORDEAUX.
Wines and spirits named after a place of origin should always appear with the initial
letter capitalised, e.g. Champagne, Cognac, Port. All other drink names should appear in
lowercase.
The various areas in Wine, Spirits & Cigars should be written as follows:
The Wine Rooms
The Cigar Rooms
The Wine Vault
The Wine and Spirits Rooms
WIDOWS AND ORPHANS
In typesetting, widows and orphans are words or short lines at the beginning or end of a
paragraph, which are left dangling at the top or bottom of a column, separated from the
rest of the paragraph. Where possible, paragraphs should end neatly and without widows,
orphans or hyphenated words dangling. This is also the responsibility of the designer but,
where possible, aim to check the aesthetic layout of language for all communication.
WOMENSWEAR
Always written as one word, e.g. Womenswear, not Womens Wear. Never Ladieswear.
For further queries regarding Harrods Style Guide, please contact the
Brand Guardians at brand@harrods.com
6 | HARRODS BRAND GUIDELINES | CO-BRANDING
CO-BRANDING
The Harrods Core Brand often works in conjunction with another brand, for example on
a brand mailer or an advertisement. In this case, where the piece produced represents
Harrods and an external brand in equal proportions, the preference would always be that
the Harrods brand guidelines set the precedent.
6.0 | HARRODS BRAND GUIDELINES | CO-BRANDING | ESSENTIALS
CO-BRANDING ESSENTIALS
Please pay particular attention to Harrods tone of voice guidelines, especially
where dates, times, departments and addresses are concerned
The collateral must sit comfortably with the Harrods tone of voice in terms
of clarity, consistency and sophistication
Terms and conditions must be written in accordance with the Style Guide and
approved by Harrods Legal department
Under no circumstances should any collateral feature third party web addresses
It is essential to follow the brand band sizing guidelines (see 6.2) as stipulated
for each variation on internal or external communication
All collateral is subject to copy, artwork and brand approval by the Harrods Brand
Guardians at brand@harrods.com
6.1 | HARRODS BRAND GUIDELINES | CO-BRANDING | THE HARRODS BRAND BAND
THE BRAND BAND
SIZE GUIDE
The brand band is an integral part of our
external communications and must be
incorporated into every co-branded item
adhering to the guidelines below. Please
pay particular attention to use of colour.
LANDSCAPE
For all collateral that requires a landscape
template the size of the logo sits at 33%
of the width including the margin.
PORTRAIT
For all collateral that requires a portrait
template the size of the logo sits at 50%
of the width including the margin.
SQUARE & DPS
For all collateral that requires a square
or dps template the size of the logo sits at
50% of the width including the margin.
COLOURING
For collateral that is prodominantly white,
or light, always use a black band. For dark
or black backgrounds, use a white brand
band (see right).
6.2 | HARRODS BRAND GUIDELINES | CO-BRANDING | ADVERTISING
CO-BRANDED ADVERTISING
Co-branded advertising must feature the Harrods brand band as illustrated below
and on the previous page
All copy, images and design must adhere to Harrods brand guidelines at all times
Please pay particluar attention to the House style guidelines for dates, locations and
set phrases such as Exclusively at Harrods
Under no circumstances should any collateral feature third party web addresses
The Harrods brand band and logo must appear on all co-branded advertising, for
further clarity see the brand band and logo guidelines
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6.2 | HARRODS BRAND GUIDELINES | CO-BRANDING | ADVERTISING
HARRODS ADVERTORIALS
The majority of all Harrods paid advertorials are written in-house by the
publication in question
Without exception, all copy drafted and creative artwork should adhere to
the Harrods Brand Guidelines. Co-branded advertorials will always require
approval from the Harrods Brand Guardians at brand@harrods.com
Under no circumstances should any collateral feature third party web addresses
The Harrods brand band and logo must appear on all advertorials, for further
clarity see the brand band and logo guidelines
Hot destination: Harrods
The new, most-wanted fragrance wardrobe, a fabulously luxurious travel set and the label thats on every
fashion editors lips no wonder everyone is heading to Harrods this autumn
PROMOTION
Whether you want a new take on sexy
lingerie or simply a pampering treat, the
new buzzword in indulgence is Kiki De
Montparnasse. This chic, sophisticated
boutique range of boudoir-style lingerie
also features irresistible accessories and
high-quality massage oils and candles. Were
especially loving the silk chiffon jumpsuit
very A/W 09. Prices range from 59.95 for
aromatic candles to 499 for luxe loungewear.
Lingerie, First Floor
Body-con has taken a sophisticated
new turn this season and no one is
doing it better right now than Herv
Lger. With a tougher edge, the new
collection is rich in earthy tones and
velvet, snakeskin and hardwear,
making it a must-have for serious
fashionistas. Celebrity fans range from
Victoria Beckham to Cheryl Cole and
Kate Moss. Head down to Harrods
early before the fash pack beat you
there! This couture dress (below) is
available to order, price on application.
Eveningwear, First Floor
Why stop at one perfume when a
fragrance wardrobe is the new way
to wear scent? High-end jewellers
Van Cleef & Arpels have created the
ultimate couture collection of six
perfumes inspired by the worlds
classic gardens. Rich, luxurious and
sophisticated, each is tailored to work
with your mood and outt. Gardnia
Ptale is a fresh oral for carefree
days; Bois dIris is a warm scent, ideal
for knitwear days; and Cologne Noire is
for your statement outts and events.
Discover all six in this chic presentation
case, 700, exclusive to Harrods.
Perfumery, Ground Floor
This uber-glamorous collaboration
between Crme de la Mer and British
luxury luggage company Globe-Trotter
will satisfy even the most beauty-
addicted jet setter. Each vanity case
is handmade, featuring Globe-Trotters
finest detailing, and is packed with
Crme de la Mers most iconic and
pampering products, including the cult
Crme, The Eye Concentrate and the
sumptuous The Body Crme. At 1,200
its an investment but, for Crme de la
Mer devotees, worth every penny its
the ultimate luxe travel companion!
This set is a limited edition of four and
is exclusive to Harrods.
Cosmetics, Ground Floor
The new
office staple
Looking for a new workwear
statement? Then meet Robert
Rodriguez and his new
collection. Chic, urban and
fashion forward, youll be sure
to find a more feminine and
edgy twist on everything from
two-piece suits, tailored
trousers and tuxedo jackets to
slouchy day dresses. Throw in
a statement coat or oversized
gilet and youre done. A real
Grazia favourite for easy
but edgy daytime style.
Sequinned dress (right), 529.
Designer Studio, First Floor
READY, JET SET, GO!
Everyones getting
a scent wardrobe!
Label alert:
LUXE-OVER YOUR LINGERIE!
ELEMENTAL ELEGANCE
Add a little lustre to your festive offering this
year with a special gift for your loved one
fromthe place that does luxury better than
any other Harrods.
ON SHOW:
Raek-Mig-Lige sterling Silver
bowl by Georg Jensen 8,438.
The Silver room, Second Floor.
Items clockwise fromtop: Montblanc platinum
plated fountain pen 830; Baccarat ring 1,520; Lara
Bohnic chain necklace 789; M.C.L ower earrings with green
sapphire 640; Harrods candle 29.95; Annoushka bangles (fromtop
to bottom) 18ct yellow gold 1,200, 18ct white gold 1,200, 18ct white
gold and diamonds 2,900, 18ct gold and diamonds 2,400, 18ct yellow
and white gold from1,200; Burberry watch 329; Aeon notebook
19.95; Carlo Zini bracelet 599; Alexis Bittar cuff 229; Annoushka
18ct yellow gold and diamond necklace 5,600; Jimmy Choo clutch
1,895. All items available fromLower Ground and Ground Floor.
ADVERTISEMENT FEATURE
6.3 | HARRODS BRAND GUIDELINES | CO-BRANDING | INVITATIONS
INVITATIONS
Invitations are a simple and attractive way of drawing customers in-store and
highlighting new products or brands
All invitations must be laid out in accordance with the Harrods Brand Guidelines
to ensure continuity and must be sent to the Harrods Brand Guardians at brand@
harrods.com for brand approval prior to being printed. This approval must be
organised with at least five days notice
1. HARRODS HOSTED
Any event that is being hosted by Harrods must be designed by the in-house
Creative team. All information and logos should be supplied when submitting the
original material
Under no circumstances should any collateral feature third party web addresses
The Harrods brand band and logo must appear on the front cover (without web
& tel) and back cover (with web & tel) of all invitations, for further clarity see the
brand band guidelines
All invitations must be sent to the Harrods Brand Guardians at brand@harrods.com
for brand approval prior to being printed
HARRODS AND DENNIS BASSO
are delighted to invite you to the exclusive launch of Eveningwears newest boutique.
THURSDAY 15TH OCTOBER 2009
6PM 8PM
Eveni ngwear, Fi rst Floor
Entrance via Door 10, Hans Road
Join us as we unveil the exclusive Dennis Basso boutique and the designers new collection.
Dennis Bassos attention to detail and design for each season allows his collections to make a mark in the world of fashion.
The collections will include a combination of exquisite gowns, ready-to-wear and luxury fur pieces, all exclusively at Harrods.
RSVP is essential as places are limited. Please contact Jenny Harris
on 020 7893 8809 or email jenny.harris@harrods.com
2. JOINT OR SUPPLIER HOSTED
All invitations for events that are hosted by Harrods and a third party (co-funded,
usually a concession) or an event that is totally supplier funded and hosted by the
third party at Harrods, (using their database of contacts) must contain the brand
band on the image side and the Harrods logo in the bottom right hand corner on
the text side, for further clarity see the brand band and logo guidelines
Under no circumstances should any collateral feature third party web addresses
All invitations must be sent to the Harrods Brand Guardians at
brand@harrods.com for brand approval prior to being printed
is delighted to invite you to a worldwide exclusive preview of the new
Enchanted Lotus Collection.
A celebration of the unexpected and the eternal: a delicate lotus ower is woven
into a sculptural heart with an innite thread of diamonds, creating drama
in its exquisite details. Featuring ve diferent pieces, De Beers exceptional
craftsmanship has created an ethereal yet resilient micropav where the diamonds
brilliance and beauty.
1st - 15th October 2009
Harrods Fine Jewellery Room, Ground Floor
cordially invites you
to the exclusive worldwide unveiling of
6.4 | HARRODS BRAND GUIDELINES | CO-BRANDING | BRAND MAILERS
BRAND MAILERS
Brand mailers increase brand and product awareness, through images, copy and
targeted mailing. Usually an event, gift or discount offer will be proposed to draw
recipients in-store
All brand mailers must be laid out in accordance with Harrods Brand Guidelines
to ensure continuity and must be sent to the Harrods Brand Guardians at brand@
harrods.com for brand approval prior to being printed. This approval must be
organised with at least five days notice
HARRODS BRAND MAILER ESSENTIALS
Please pay particular attention to Harrods Style Guide, especially where dates,
times, departments and addresses are concerned
The brand mailer must sit comfortably with the Harrods tone of voice in
terms of clarity, consistency and sophistication
The Harrods brand band must appear on the front cover and back cover
(with web & tel) of any brand mailer collateral, for further clarity see the brand
band guidelines
Terms and conditions must be written in accordance with the Harrods Style
Guide and must be approved by the Harrods Legal department
All brand mailers are subject to copy, artwork and brand approval and must be
sent to the Harrods Brand Guardians at brand@harrods.com for approval prior to
being printed. This approval must be organised with at least five days notice
. Under no circumstances should collateral feature third party web addresses
6.5 | HARRODS BRAND GUIDELINES | CO-BRANDING | BRAND EMAILS
BRAND EMAILS
The email content should t inside the width of the template which is 624 pixels. The header and footer
must remain the same and not be edited unless terms and conditions are to be added.
KEY TYPEFACES
DI SPLAY FONTS = ANNI VERS/ CALLUNA
(please use Calluna for the main title, Annivers for secondary titles and buttons)
FUNCTI ONAL FONTS = ARI AL/ GEORGI A
(please use Georgia for all body copy and Arial for specic product information; colour #666666)
COPY GUIDELINES
Text should never be placed over images; a solid background colour is required
Our copywriters will review all copy and make any changes they feel necessary
to adhere to the brand guidelines, and will provide a subject line for the email
Please note: no links to external websites or content, aside from harrods.com, can be included
BUTTON CALL TO ACTIONS
Main call to action = rounded button, 1px radius 24px height with a 1px stroke; colour = #333333
Secondary = rounded button, 1px radius 22px height with a 1px stroke; colour = #A8A8A8
CONTENT
Where possible please use a hero image, as in the example to the right of this page
Harrods will place the supplied brand artwork into the Harrods branded email frame (see right)
Harrods reserves the right to re-colour the framework to give contrast to the artwork
Harrods will send a flattened proof for sign-off by the brand; please note the framework
is subject to change by Harrods, as it is amended regularly
All brand email communications are subject to copy, artwork and brand approval by Harrods
The email template can be found at The Harrods FTP in the downloads section
File name: Rewards_Email_Template.psd (to download the file click on the disk icon)
The Harrods FTP site for uploading large files is: harrodscreative.com
username: harrods password: creative
6.6 | HARRODS BRAND GUIDELINES | CO-BRANDING | CONTACTS & COMMUNICATION
CONTACTS & COMMUNICATION
For any information on Harrods Advertising and Marketing Brand Guidelines, please
email your queries to the Harrods Brand Guardians at brand@harrods.com
For all urgent matters, please approach your Harrods Trade Marketing contact.
To download an electronic version of the full Harrods Brand Guidelines visit
harrodscreative.com
To upload artwork or to download the Harrods brand band or logos visit
harrodscreative.com. Before uploading artwork to this FTP, please contact the Brand
Guardians at brand@harrods.com for your individual file name. Please then email us
to confirm you have uploaded your file.