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3G Huawei R10 End To End
3G Huawei R10 End To End
9or the KPI-relted $roble!s5 )ou need to obtin the 'ersion in*or!tion *irst( &o!e
$roble!s re :no0n $roble!s or relted to :no0n bugs5 0hich h'e been nl)Eed
nd sol'ed(
There*ore5 the troubleshooting $ersonnel cn *irst obtin the bug in*or!tion or relese
notes o* the 'ersion to eli!inte the i!$cts o* :no0n $roble!s u$on the KPIs(
According to the ti!e o* KPI chnges5 deter!ine 0hether the $roble!s re cused b)
net0or: o$ertions or $r!eter !odi*ictions5 nd nl)Ee the i!$cts o* net0or:
dDust!ent u$on the KPIs e!$hticll)(
1" 'arro5ing the #cope
A*ter understnding the $roble!s clerl)5 )ou cn nl)Ee the generl KPI dt nd the KPI
dt o* the to$ N cells5 co!$re the nor!l KPI dt 0ith the bnor!l KPI dt5 nd thus
*ind out the !in cuses tht **ect the KPIs >$er*or!nce counter?(
9or eC!$le5 i* the cll dro$ rte increses5 )ou cn nl)Ee the cll dro$ rte o* the To$ N
cells nd co!$re the nor!l KPIs o* the To$ N cells 0ith the bnor!l KPIs o* the To$ N
cells( 4ou !) *ind tht cell is bnor!l nd its cll dro$ rte increses( B) nl)Eing the
+011-2-12 3u0ei Con*identil Pge 10 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
bnor!l dt o* the cell nd co!$ring the nor!l KPIs 0ith the bnor!l KPIs5 )ou cn
deter!ine 0hether the s)!$to! is the $ri!r) cuse o* the $roble!( I* )es5 the KPI-relted
$roble!s o* the net0or: cn be *ocused on the bnor!l cells(
1) 6oc7ing the #cenario
Kno0 the !in scenrios tht **ect the KPIs b) nl)Eing the PC3R log(
Co!$red 0ith the $er*or!nce dt5 the PC3R log records !ore detiled in*or!tion
nd cn record the 1; $ieces o* :e) signling be*ore the cll is relesed( B) nl)Eing
the PC3R log5 )ou cn collect nd nl)Ee the eCce$tionl in*or!tion bout the KPI-
relted $roble!s nd :no0 the co!!on *etures o* signling *lo0(
Bsed on the PC3R log5 )ou cn obtin the subscriber in*or!tion nd ter!inl
in*or!tion5 nd thus Dudge 0hether the $roble!s re cused b) the $oor $er*or!nce
o* the ter!inl o* s$eci*ic subscriber or s$eci*ic %E t)$e(
I* h'ing the $reli!inr) nl)sis $rinci$les nd results5 )ou cn re<uest the *ield
$ersonnel to enble the IO& trcing o* the TOP cells5 thus :no0ing the scenrios nd
detils o* the $roble!s(
#ee$l) nl)Ee the cuses *or the KPI-relted $roble!s through the C3R5 s 0ell s
the IO& nd PC3R(
Nor!ll)5 )ou cn *ind so!e bnor!lities through IO& trcing nd obtin !ore
detiled internl $rint in*or!tion bout the RNC b) nl)Eing the C3R in the
corres$onding ti!e rnge( In ddition5 )ou cn ssocite the C3R 0ith the PC3R bills
nd thus nl)Ee the internl bnor!l $rocess5 *or eC!$le5 0hether the $roble! is
&o*t 9ilure o* #&P(
The nl)Eed $roble! scenrios re deter!ined s the !in scenrios tht **ect the KPIs(
1, Dri%e 1est -n #ite
Nor!ll)5 )ou cn deter!ine the cuses tht **ect the KPIs through the $receding ste$s( I*
*iling to deter!ine such cuses5 )ou need to re<uest the *ield $ersonnel to rrnge dri'e
test( The eC$ense o* dri'e test is high( Be*ore conducting the dri'e test5 there*ore5 )ou need
to h'e considerble nl)sis o* the $roble!s nd deter!ine the !in cells or scenrios
0here the $roble!s occur(
Through dri'e test5 )ou cn :no0 the beh'iors nd signling o* the %E5 0hich re 'itl to
nl)Eing so!e %E-relted $roble!s(
1. Reproducing the Mirroring 8n%ironment
Both *ield dri'e test nd !irroring in the 36 re the !ens to re$roduce the $roble!s( I*
the $roble!s cn be re$roduced in the 365 the eC$ense is lo0er nd the $roble!s cn be
nl)Eed !ore clerl)( 3o0e'er5 it is di**icult to si!ulte the *ield scenrios >trns!ission
+011-2-12 3u0ei Con*identil Pge 11 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
sttus nd signl sttus? in the 36( To 'eri*) the $roble!s cused b) the !odi*iction
$r!eters5 there*ore5 it is necessr) to re$roduce the $roble!s in the 36( I* the $roble!s
occur in the eCisting net0or:5 *ield dri'e test cn be re<uired usull)(
Note tht )ou !ust h'e $reli!inr) nl)sis o* the $roble!s be*ore re$roducing the
$roble!s >unless the $roble!s re eCtre!el) urgent?( Other0ise5 the re$roduction is blind(
1/ Problem Analysis and #ummary
9irstl)5 )ou need to deter!ine 0hether the nl)Eed $roble! is the !in in*luence *ctor o*
the KPIs( This $oint is i!$ortnt5 becuse lots o* *ctors **ect the KPIs o* the net0or:( 4ou
need to clerl) nl)Ee the !Dor *ctors tht cuse the KPI chnges or **ect the KPIs(
&econdl)5 it is lso i!$ortnt to su!!riEe the $roble!s nd shre the relted eC$erience
ti!el)(
+011-2-12 3u0ei Con*identil Pge 1+ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
" RRC Access #uccess Rate
$#er%ice&'on-#er%ice(
"1 KPI De9nition
RRC setu$ success rte F >Nu!ber o* &uccess*ul RRC &etu$s?@ >Nu!ber o* RRC
Connection Atte!$ts?
VS.RRC.SuccConnEstab.Rate F G RRC.SuccConnEstab.sum H @ G
VS.RRC.AttConnEstab.Cell H
"" In:uence 4actors
The $rocess o* RRC connection setu$ includes the *ollo0ing ste$sI
1. The %E sends the RRC Connection Re<uest !essge through the RAC3(
$. The RNC sends the RRC Connection &etu$ !essge through the 9AC3(
%. I* the RRC is estblished on the #C35 the %E sends the RRC Connection &etu$ CMP
!essge through the u$lin: dedicted chnnel *ter the do0nlin: dedicted chnnel is
set u$ nd s)nchroniEed(
&. I* the RRC is estblished on the CC35 the %E directl) sends the RRC Connection
&etu$ CMP !essge through the RAC3(
The RRC connection setu$ *ils in the *ollo0ing scenriosI
The %E sends the RRC Connection Re<uest !essge5 but the RNC does not recei'e
the !essge(
The RNC recei'es the RRC Connection Re<uest !essge sent b) the %E nd deli'ers
the RRC Connection &etu$ !essge5 but the %E does not recei'e the RRC Connection
&etu$ !essge(
The RNC recei'es the RRC Connection Re<uest !essge sent b) the %E5 nd deli'ers
the RRC Connection ReDect !essge(
The %E recei'es the RRC Connection &etu$ !essge5 but does not send the RRC
&etu$ Co!$lete !essge(
The %E sends the RRC &etu$ Co!$lete !essge5 but the RNC does not recei'e the
!essge(
+011-2-12 3u0ei Con*identil Pge 1. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
%sull)5 the $roble!s relted to RRC setu$ success rte re *ound through the
$er*or!nce counter o* the RNC or usersJ co!$lints >or dri'e test?( In the scenrio
0here the %E sends the RRC Connection Re<uest !essge but the RNC does not
recei'e the !essge5 the $roble! cn be *ound onl) through usersJ co!$lints or dri'e
test( In other scenrios5 the $roble! cn be *ound through the $er*or!nce counter(
%sull)5 RRC setu$ *ilure is cused b) the *ollo0ing *ctorsI
%$lin: RAC3
#o0nlin: co'erge
#o0nlin: s)nchroniEtion
%$lin: s)nchroniEtion
Resource congestion
6-.RRC.Re;.Power.Cong
The RNC RRM !:es $o0er d!ission lgorith! decision( I* *inding the decision on
u$lin: or do0nlin: d!ission denil5 the RNC RRM initites RRC setu$ reDection(
In the RAN10 or erlier 'ersions5 the $o0er d!ission $olic) *or RRC is s *ollo0sI
I* the RRC Connection Re<uest is cused b) e!ergenc) cll5 detch5 or registrtion5
directl) llo0 the RRC connectionK
I* the RRC Connection Re<uest is cused b) other *ctors5
Allo0 the RRC connection ccording to the OLC threshold i* the OLC is enbledK
directl) llo0 the RRC connection i* the OLC is disbled(
There*ore5 "&(RRC(ReD(Po0er(Cong occurs 0hen the OLC is enbled in the net0or:
nd net0or: lod is high enough to cuse congestion( I* RRC setu$ success rte
decreses becuse the indictor 'lue beco!es lrge suddenl)5 *ind the To$ N cells tht
cuse $o0er congestion nd then <uer) the chnges in the !Ci!u! RT8P
>"&(MCRT8P? nd !Ci!u! TCP >"&(MCTCP? o* the To$ N cells( I* the RT8P
increses se'erel)5 it indictes tht the $roble! is cused b) u$lin: $o0er congestion(
I* the TCP increses se'erel)5 it indictes tht the $roble! is cused b) do0nlin:
$o0er congestion(
RT8P
The RT8P increses *or the *ollo0ing resonsI
L 3igh tr**ic
L ECternl inter*erence
L &o!e neighboring cells re not con*igured(
L Cells re-estblish(
L The e<ui$!ent is bnor!l(
9or u$lin: $o0er congestion >the RT8P increses?5 Dudge the cuses through the
nl)sis o* $er*or!nce dt5 nd then $ro$ose $$ro$rite solution suggestions(
9igure 1 lists the relted $er*or!nce counters(
#igure 1 Cell tr**ic countAnl)sis o* $o0er congestion
D6 ;6
RB Nu!ber C& Erlng "&(AMR(Ctrl(#L1+(+ "&(AMR(Ctrl(%L1+(+
"&(RB(#LCon'C&(/1 "&(RB(%LCon'C&(/1
P& Erlng "&(RB(#LInterP&(2 "&(RB(%LInterP&(2
"&(RB(#LInterP&(1/ "&(RB(%LInterP&(1/
"&(RB(#LInterP&(.+ "&(RB(%LInterP&(.+
+011-2-12 3u0ei Con*identil Pge 1; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
D6 ;6
"&(RB(#LInterP&(/1 "&(RB(%LInterP&(/1
"&(RB(#LInterP&(1+2 "&(RB(%LInterP&(1+2
"&(RB(#LInterP&(111 "&(RB(%LInterP&(111
"&(RB(#LInterP&(+;/ "&(RB(%LInterP&(+;/
"&(RB(#LInterP&(.21 "&(RB(%LInterP&(.21
"&(RB(#LB:gP&(2 "&(RB(%LB:gP&(2
"&(RB(#LB:gP&(1/ "&(RB(%LB:gP&(1/
"&(RB(#LB:gP&(.+ "&(RB(%LB:gP&(.+
"&(RB(#LB:gP&(/1 "&(RB(%LB:gP&(/1
"&(RB(#LB:gP&(1+2 "&(RB(%LB:gP&(1+2
"&(RB(#LB:gP&(111 "&(RB(%LB:gP&(111
"&(RB(#LB:gP&(+;/ "&(RB(%LB:gP&(+;/
"&(RB(#LB:gP&(.21 "&(RB(%LB:gP&(.21
3&PA %ser "&(3&#PA(%E(Men(Cell "&(3&%PA(%E(Men(Cell
Through$ut R,, P&
Through$ut
"&(P&(Int(Kb$s(#L2 "&(P&(Int(Kb$s(%L2
"&(P&(Int(Kb$s(#L1/ "&(P&(Int(Kb$s(%L1/
"&(P&(Int(Kb$s(#L.+ "&(P&(Int(Kb$s(%L.+
"&(P&(Int(Kb$s(#L/1 "&(P&(Int(Kb$s(%L/1
"&(P&(Int(Kb$s(#L1+2 "&(P&(Int(Kb$s(%L1+2
"&(P&(Int(Kb$s(#L111 "&(P&(Int(Kb$s(%L111
"&(P&(Int(Kb$s(#L+;/ "&(P&(Int(Kb$s(%L+;/
"&(P&(Int(Kb$s(#L.21 "&(P&(Int(Kb$s(%L.21
"&(P&(B:g(Kb$s(#L2 "&(P&(B:g(Kb$s(%L2
"&(P&(B:g(Kb$s(#L1/ "&(P&(B:g(Kb$s(%L1/
"&(P&(B:g(Kb$s(#L.+ "&(P&(B:g(Kb$s(%L.+
"&(P&(B:g(Kb$s(#L/1 "&(P&(B:g(Kb$s(%L/1
"&(P&(B:g(Kb$s(#L1+2 "&(P&(B:g(Kb$s(%L1+2
"&(P&(B:g(Kb$s(#L111 "&(P&(B:g(Kb$s(%L111
"&(P&(B:g(Kb$s(#L+;/ "&(P&(B:g(Kb$s(%L+;/
"&(P&(B:g(Kb$s(#L.21 "&(P&(B:g(Kb$s(%L.21
+011-2-12 3u0ei Con*identil Pge 1/ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
D6 ;6
3&PA
Tr**ic
"&(3&#PA(MenChThrough
$ut
"&(3&%PA(MenChThroug
h$ut
"&(3&#PA(MenChThrough
$ut(TotlB)tes
"&(3&%PA(MenChThroug
h$ut(TotlB)tes
Po0er "&(MenTCP "&(MenRT8P
"&(MCTCP "&(MCRT8P
"&(MinTCP "&(MinRT8P
Cll
Atte!$t
Ti!es
"&(RRC(AttConnEstb(Cell "&(RRC(AttConnEstb(Cell
"&(RAB(AttEstb(AMR "&(RAB(AttEstb(AMR
"&(RAB(AttEstC&(Con'(/1 "&(RAB(AttEstC&(Con'(/1
"&(RAB(AttEstbP&(Cell "&(RAB(AttEstbP&(Cell
"&(3&#PA(RAB(AttEstb "&(3&#PA(RAB(AttEstb
"&(3&%PA(RAB(AttEstb "&(3&%PA(RAB(AttEstb
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in
di**erent scenrios 0here the RT8P incresesI
The RT8P increses bnor!ll) becuse so!e neighboring cells re not con*igured
There re t0o such scenriosI
L 3u0ei neighboring cell is not con*igured(
L The cells o* other 'endors re not con*igured 0ith 3u0ei neighboring cell(
G9eturesHI
L In such scenrios5 the RT8P increses bnor!ll) becuse o* the !obilit) o*
subscribers( The $roble! occurs t rndo! nd in the ti!e seg!ent during 0hich
the subscribers !o'e *re<uentl)(
L I* the RT8P bnor!ll) increses !ore *re<uentl)5 RRC congestion nd ser'ice
congestion occur !ore *re<uentl)(
9igure + sho0s the i!$ct o* di**erent t)$es o* ser'ices u$on the RT8P o* the cells
>dt sourceI The O+ in Ger!n)?(
P& ser'iceI
The No:i cell is not con*igured 0ith 3u0ei neighboring cell( In the No:i cell5
the P& .21@.21 ser'ice is initited nd it is u$loded(
+011-2-12 3u0ei Con*identil Pge 12 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure $ I!$ct o* the P& ser'ice u$on the RT8P 0hen so!e neighboring cells re not
con*igured
AMR ser'iceI
Cell1I .11
Cell+I .1+
Cell1 nd Cell+ re the intr-*re<uenc) cells( Cell .11 is not con*igured 0ith the
neighbor reltion 0ith Cell .1+(
+011-2-12 3u0ei Con*identil Pge 1, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure % I!$ct o* the C& ser'ice u$on the RT8P 0hen the neighboring cell is not con*igured
GMethod o* nl)sisHI
L Anl)Ee the $er*or!nce dt o* the congested cells5 nd *ind out the distribution
o* occurrence ti!e o* $o0er congestion(
L Trce nd nl)Ee the RT8P nd nu!ber o* subscribers o* the cells in rel ti!e(
L Anl)Ee 0hether the congested cells re not con*igured 0ith neighboring cells
through the NA&TAR >or through the nl)sis result o* the neighboring cell
con*igurtion o* the intelligent net0or: o$ti!iEtion in the PC3R log?(
L Chec: 0hether n) neighboring cells re not con*igured ccording to the $receding
nl)sis result nd engineering !$ in*or!tion(
G&uggestionsHI
It is reco!!ended tht the corres$onding neighbor reltion should be con*igured(
GRe*erence cseHI O+ BPCR cse
1. #uring the $eriod o* +00,-01-1+ to +00,-01-125 the *ollo0ing cells re se'erel)
congestedI +./,05 1.,/+5 +11015 +./,/5 ./2/5 +./=25 nd +.=01 o* Cluster
%MT&B&0012B1(
+011-2-12 3u0ei Con*identil Pge +0 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Nu!ber o* to$ congested cells
CellId CellName Time(As hour) VS.RRC.Rej.Power.CongVS.LCC.OverCongNumULVS.LCC.OverCongTimUL
23690 509310690S2 2009-1-12 20:00:00 335 3 680
24104 509311104S-2 2009-1-19 17:00:00 318 3 520
43692 509310692S-3 2009-1-15 12:00:00 238 1 320
24104 509311104S-2 2009-1-19 18:00:00 168 7 415
23690 509310690S2 2009-1-18 19:00:00 101 1 250
3686 509310686S-1 2009-1-16 14:00:00 89 1 260
23690 509310690S2 2009-1-15 13:00:00 63 2 145
23678 509310678S2 2009-1-18 20:00:00 39 1 75
43692 509310692S-3 2009-1-17 21:00:00 38 3 95
3686 509310686S-1 2009-1-16 12:00:00 37 4 155
23701 509310701S2 2009-1-14 18:00:00 26 1 40
23690 509310690S2 2009-1-15 20:00:00 22 3 135
23678 509310678S2 2009-1-13 18:00:00 19 1 40
23690 509310690S2 2009-1-15 11:00:00 18 1 60
43692 509310692S-3 2009-1-14 10:00:00 13 1 5
3678 509310678S1 2009-1-13 18:00:00 12 1 65
23696 509310696S2 2009-1-18 18:00:00 12 1 220
23945 509310945S2 2009-1-12 19:00:00 11 1 25
44104 509311104S-3 2009-1-19 16:00:00 8 1 15
23690 509310690S2 2009-1-14 18:00:00 7 1 85
23691 509310691S-2 2009-1-19 18:00:00 7 2 25
43685 509310685S3 2009-1-12 6:00:00 6 1 15
3701 509310701S1 2009-1-16 18:00:00 5 1 35
3673 509310673S1 2009-1-19 14:00:00 4 1 30
3686 509310686S-1 2009-1-19 15:00:00 4 1 20
3696 509310696S1 2009-1-17 19:00:00 4 2 75
23675 509310675S2 2009-1-18 13:00:00 4 1 20
23685 509310685S2 2009-1-16 12:00:00 4 1 40
23690 509310690S2 2009-1-17 19:00:00 4 1 30
23696 509310696S2 2009-1-17 12:00:00 4 1 65
23696 509310696S2 2009-1-17 18:00:00 4 1 55
23696 509310696S2 2009-1-17 19:00:00 4 6 155
43685 509310685S3 2009-1-13 15:00:00 4 1 25
44104 509311104S-3 2009-1-19 20:00:00 4 1 15
3675 509310675S1 2009-1-16 17:00:00 3 1 35
23676 509310676S2 2009-1-12 9:00:00 3 3 75
23685 509310685S2 2009-1-13 15:00:00 3 2 190
43678 509310678S3 2009-1-13 18:00:00 3 1 15
43685 509310685S3 2009-1-12 7:00:00 3 1 15
44104 509311104S-3 2009-1-19 18:00:00 3 1 10
23690 509310690S2 2009-1-16 13:00:00 2 1 30
43676 509310676S3 2009-1-18 13:00:00 2 1 35
23676 509310676S2 2009-1-12 8:00:00 1 1 15
The stellite !$ o* the BT& sho0s tht No:i neighboring cell is nerb) +./,05
1./,+5 nd +1101( There*ore5 it is sus$ected tht No:i neighboring cell hs gret
i!$ct u$on the RT8P o* 3u0ei BT&(
+011-2-12 3u0ei Con*identil Pge +1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure $ &tellite !$ o* the BT&
$. On the RNC 0here the Cluster is locted5 select the to$ +0 se'erel) congested NodeBs
*or RT8P trcing nd *ind the RT8P 0'e*or! generted t the congestion ti!e(
#uring the $eriod o* 1/I00 to 1=I005 )ou cn trce the 0'e*or! o* Cell 11;2= bout
bnor!l RT8P5 s sho0n in 9igure 1(
#igure 1 Trced RT8P 0'e*or!
9igure + sho0s the chnge in the nu!ber o* subscribers o* the corres$onding cell(
+011-2-12 3u0ei Con*identil Pge ++ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure $ Chnge in the nu!ber o* subscribers o* the cell
%. 6uer) the neighboring cell con*igurtion in the con*igurtion scri$t( Cell 11;2= is
con*igured 0ith No:i neighboring cellsI &ite 1=;5 &ite =.05 nd Cell 1.1=/ o* RNC
;+;( In ddition5 the signl <ulit) in*or!tion bout No:i neighboring cells is
eC$orted to the PC3R log( As result5 the RT8P o* 3u0ei cell is rised b) 10 dB
0hen the subscriber is in No:i cell(
+011-2-12 3u0ei Con*identil Pge +. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 &ignl <ulit) o* neighboring cells
6-.RRC.Re;.>.C0.CongA 6-.RRC.Re;.2.C0.Cong
The RNC RRM !:es d!ission lgorith! decision( The RNC RRM cn *ind the
d!ission denil becuse o* the insu**icienc) o* u$lin: or do0nlin: CE resources5 or
the nu!ber o* RRC connection reDections becuse the NodeB returns CE Congestion
0hen the RNC deli'ers the RLB&ET%P !essge( 9or the RLB9il becuse the NodeB
returns CE Congestion5 the RAN10 or erlier 'ersions h'e the *ollo0ing de*ectsI
The CE c$bilit) o* the NodeB is constrined b) both the license con*igurtion nd
hrd0re s$eci*ictions( At $resent5 the NodeB re$orts
I%BBINTER9ACEBCELLB&4NCBNOTB&%PP nd
I%BBINTER9ACEBCELLB&4NCBA#7BNOTB&%PP to the RNC i* the CE Licenses
re not enough( The RNC dds the t0o cuse 'lues to the "&(RRC(ReD(%L(CE(Cong
counter nd "&(RRC(ReD(#L(CE(Cong counter res$ecti'el)( 3o0e'er5 the NodeB
re$orts RA#IOBRE&O%RCE&BNOTBA"AILABLE to the RNC i* the ctul hrd0re
c$bilit) >CE resource? o* the NodeB is not enough( Then5 the RNC dds the cuse
'lue to the "&(RRC(ReD(RL(9il counter rther thn to the corres$onding CE
congestion counter(
4ou cn obser'e the CE c$bilit) re$orted b) the NodeB through the Iub NBAP
signling(
+011-2-12 3u0ei Con*identil Pge +/ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure % Cell udit !essge
The CE license con*igurtion o* the NodeB should be lo0er thn the hrd0re c$bilit) o* the
NodeB( 8h) is the hrd0re c$bilit) not enough 0hen the license c$bilit) is not congestedO The
reson is s *ollo0sI In the RAN10 or erlier 'ersions5 the NodeB re$orts the CE c$bilit) to the
RNC ccording to the stndrd o* con*igured licenses 110M regrdless o* the hrd0re c$bilit)(
There*ore5 there eCists the scenrio 0here the con*igured licenses eCceed the hrd0re c$bilit)5
0hich is not resonble( The subse<uent 'ersions 0ill !:e the *ollo0ing i!$ro'e!entsI
The *ollo0ing i!$ro'e!ents re !de on the NodeBI
I* the CE Licenses re not enough5 the NodeB re$orts the *ollo0ing cuse through the Iub inter*ceI
CELLB&4NBNOTB&%PPI The u$lin: CE licenses re not enough(
CELLB&4NBA#7BNOTB&%PPI The do0nlin: CE licenses re not enough(
The t0o cuse 'lues :ee$ the design o* the RAN10 'ersion(
I* the hrd0re CE c$bilit) is not enough5 the NodeB re$orts the *ollo0ing cuse through the Iub
inter*ceI
%LBRA#IOBRE&O%RCE&BNOTBA"AILABLEI The u$lin: hrd0re CE c$bilit) is not enough5
the u$lin: logicl resources >*or eC!$le5 9PI# nd CcTrchI#? re not enough5 nd u$lin:
subscribers re llocted(
#LBRA#IOBRE&O%RCE&BNOTBA"AILABLE: The do0nlin: hrd0re CE c$bilit) is not
enough5 nd the do0nlin: logicl resources >*or eC!$le5 9PI# nd CcTrchI#? re not enough(
The *ollo0ing i!$ro'e!ents re !de on the RNCI
Both CELLB&4NBNOTB&%PP nd %LBRA#IOBRE&O%RCE&BNOTBA"AILABLE re$orted b) the
NodeB re considered s u$lin: CE insu**icienc)(
Both CELLB&4NBA#7BNOTB&%PP nd #LBRA#IOBRE&O%RCE&BNOTBA"AILABLE re$orted
b) the NodeB re considered s do0nlin: CE insu**icienc)(
In ddition5 the ccess *ilure becuse o* the $receding *our cuses is eCcluded *ro! the
"&(RRC(ReD(RL(9il counter(
It is i!$robble tht the NodeB re$orts RA#IOBRE&O%RCE&BNOTBA"AILABLE *or the
insu**icienc) o* other resources >*or eC!$le5 hrd0re resource?( There*ore5 )ou cn bsicll)
deter!ine tht the $roble! is cused b) the insu**icienc) o* CEs(
Becuse o* the $receding de*ects5 the nu!ber o* CE congestions is not ccurte( 8hen
nl)Eing "&(RRC(ReD(%L(CE(Cong nd "&(RRC(ReD(#L(CE(Cong5 )ou lso need to
consider "&(RRC(ReD(RL(9il(
The co!!on cuses o* CE congestion re s *ollo0sI
+011-2-12 3u0ei Con*identil Pge += o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
L 3igh tr**ic
L The residul CEs !intined b) the NodeB re not consistent 0ith those
!intined b) the RNC(
In cse o* CE congestion5 nl)Ee the to$ N congested cells through the
$er*or!nce dt5 Dudge the cuses o* CE congestion5 nd $ro$ose $$ro$rite
solution suggestions(
#igure & Indictor o* cell CE congestion
D6 ;6
Tr**ic C&
Erlng
"&(AMR(Ctrl(#L1+(+ "&(AMR(Ctrl(%L1+(+
"&(RB(#LCon'C&(/1 "&(RB(%LCon'C&(/1
P&
Erlng
"&(RB(#LInterP&(2 "&(RB(%LInterP&(2
"&(RB(#LInterP&(1/ "&(RB(%LInterP&(1/
"&(RB(#LInterP&(.+ "&(RB(%LInterP&(.+
"&(RB(#LInterP&(/1 "&(RB(%LInterP&(/1
"&(RB(#LInterP&(1+2 "&(RB(%LInterP&(1+2
"&(RB(#LInterP&(111 "&(RB(%LInterP&(111
"&(RB(#LInterP&(+;/ "&(RB(%LInterP&(+;/
"&(RB(#LInterP&(.21 "&(RB(%LInterP&(.21
"&(RB(#LB:gP&(2 "&(RB(%LB:gP&(2
"&(RB(#LB:gP&(1/ "&(RB(%LB:gP&(1/
"&(RB(#LB:gP&(.+ "&(RB(%LB:gP&(.+
"&(RB(#LB:gP&(/1 "&(RB(%LB:gP&(/1
"&(RB(#LB:gP&(1+2 "&(RB(%LB:gP&(1+2
"&(RB(#LB:gP&(111 "&(RB(%LB:gP&(111
"&(RB(#LB:gP&(+;/ "&(RB(%LB:gP&(+;/
"&(RB(#LB:gP&(.21 "&(RB(%LB:gP&(.21
3&PA
Tr**ic
"&(3&#PA(%E(Men(Cell "&(3&%PA(%E(Men(Cell
"&(3&#PA(MenChThrough$ut "&(3&%PA(MenChThrough
$ut
"&(3&#PA(MenChThrough$ut
(TotlB)tes
"&(3&%PA(MenChThrough
$ut(TotlB)tes
Cll Atte!$t
Ti!es
"&(RRC(AttConnEstb(Cell "&(RRC(AttConnEstb(Cell
"&(RAB(AttEstb(AMR "&(RAB(AttEstb(AMR
"&(RAB(AttEstC&(Con'(/1 "&(RAB(AttEstC&(Con'(/1
+011-2-12 3u0ei Con*identil Pge +2 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
D6 ;6
"&(RAB(AttEstbP&(Cell "&(RAB(AttEstbP&(Cell
"&(3&#PA(RAB(AttEstb "&(3&%PA(RAB(AttEstb
Congestion "&(LCC(L#R(Nu!(#LCE "&(LCC(L#R(Nu!(%LCE
"&(LCC(L#R(Ti!e(#LCE "&(LCC(L#R(Ti!e(%LCE
"&(RAB(9ilEstPs(#LCE(Cong "&(RAB(9ilEstPs(%LCE(Co
ng
"&(RAB(9ilEstCs(#LCE(Cong "&(RAB(9ilEstCs(%LCE(C
ong
"&(RRC(ReD(#L(CE(Cong "&(RRC(ReD(%L(CE(Cong
"&(RRC(ReD(RL(9il "&(RRC(ReD(RL(9il
CE %sed
Nu!ber
"&(LC(#LCredit%sed(CELL "&(LC(%LCredit%sed(CELL
"&(LC(#LCredit%sed(CELL(M
C
"&(LC(%LCredit%sed(CELL(
MC
"&(LC(#LCredit%sed(CELL(Mi
n
"&(LC(%LCredit%sed(CELL(
Min
CE %sed
Nu!ber
NodeB
Count
"&(#LCE(Men(&hred "&(%LCE(Men(&hred
"&(#LCE(MC(&hred "&(%LCE(MC(&hred
9igure ; lists the nu!ber o* CEs consu!ed b) di**erent ser'icesI
#igure ' Nu!ber o* CEs consu!ed b) the #C3 ser'ice
Directio
n
#preadi
ng
4actor
'umber of
C8s
Consumed
Corresponding
Credits
Consumed
1ypical
1ra<c Class
#L +;/ 1 1 .(1 :bit@s &RB
%L +;/ 1 +
#L 1+2 1 1 1.(/ :bit@s &RB
%L /1 1 +
#L 1+2 1 1 1+(+ :bit@s AMR
%L /1 1 +
#L .+ + + /1 :bit@s "P
%L 1/ . /
#L /1 1 1 .+ :b$s P&
%L .+ 1(; .
+011-2-12 3u0ei Con*identil Pge +, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
Directio
n
#preadi
ng
4actor
'umber of
C8s
Consumed
Corresponding
Credits
Consumed
1ypical
1ra<c Class
#L .+ + + /1 :bit@s P&
%L 1/ . /
#L 1/ 1 1 1+2 :bit@s P&
%L 2 ; 10
#L 2 2 2 .21 :bit@s P&
%L 1 10 +0
#igure ( Nu!ber o* CEs consu!ed b) the 3&%PA ser'ice
Direction #preading
4actor
+#;PA
Phase 1
+#;PA Phase " 1ypical
1ra<c
Class
%L /1 1P1P1 1 -
%L .+ 1P1P1(; 1(; /1 :bit@s
%L 1/ 1P1P. . 1+2 :bit@s
%L 2 1P1P; ; +;/ :bit@s
%L 1 1P1P10 10 .21 :bit@s
%L + C &91 1P1P+0 +0 1(1; Mbit@s
%L + C &9+ Not su$$orted .+ +(01 Mbit@s
%L + C &9+ P + C &91 Not su$$orted 12 ;(=/ Mbit@s
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in
di**erent scenrios o* CE congestionI
CE congestion is cused becuse the residul CEs !intined b) the NodeB re not
consistent 0ith those !intined b) the RNC(
G9eturesHI
L The CE %sed Nu!ber is not high enough to rech the license c$bilit)(
L CE d!ission denil occurs e'en i* tr**ic is not high(
GMethod o* nl)sisHI
L Anl)Ee the $er*or!nce dt o* the congested cells5 *ind the NodeB to 0hich the
congested cells belong5 nd obtin the $er*or!nce dt o* ll the cells o* the
NodeB(
+011-2-12 3u0ei Con*identil Pge .1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
L 6uer) the totl nu!ber o* CEs consu!ed b) ll cells under the NodeB nd the CE
Count !esured b) the NodeB5 nd chec: 0hether the) re belo0 the u$$er li!it
o* CEs(
L Clculte the nu!ber o* consu!ed CEs e<ui'lentl) through the nu!ber o* RBs o*
ech cell under the NodeB ><uer) the nu!ber o* RBs o* ech cell through the
$er*or!nce dt5 nd then clculte the nu!ber o* consu!ed CEs ccording to the
CE consu!$tion rules?5 nd chec: 0hether it is belo0 the u$$er li!it o* CEs(
L I* ll the $receding conditions re !et5 )ou cn bsicll) deter!ine tht the
$roble! is cused becuse the residul CEs !intined b) the NodeB re not
consistent 0ith those !intined b) the RNC >the *or!er is less thn the ltter?(
The $ossible cuse is NodeB CE le:ge(
G&uggestionsHI
In cse o* NodeB CE le:ge5 )ou need to contct the Mintennce #e$rt!ent *or
*urther nl)sis(
6-.RRC.Re;.R.#ail<
#uring RRC connection setu$5 the NodeB Dudges setu$ *ilure( The $ossible cuse is
tht the internl resources >hrd0re CE c$bilit) nd logicl resource? o* the NodeB
re not enough(
6-.RRC.Re;.Code.Cong
RRC setu$ reDection is !inl) cused b) the insu**icienc) o* code resources( In high-
tr**ic scenrio >*or eC!$le5 indoor !icro-cell co'erge?5 code resources !) be not
+011-2-12 3u0ei Con*identil Pge .+ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
enough( 4ou need to eC$nd its c$cit)( 6uer) the *ollo0ing count 'lues nd
deter!ine 0hether the $roble! is cused b) high tr**ic(
#igure ) Anl)sis o* cell code congestion indictors
D6 1ra<c C# 8rlang V#AMR
CtrlD61"
"
"&(RB(#LCon'C&(/1
P& Erlng "&(RB(#LInterP&(2
"&(RB(#LInterP&(1/
"&(RB(#LInterP&(.+
"&(RB(#LInterP&(/1
"&(RB(#LInterP&(1+2
"&(RB(#LInterP&(111
"&(RB(#LInterP&(+;/
"&(RB(#LInterP&(.21
"&(RB(#LB:gP&(2
"&(RB(#LB:gP&(1/
"&(RB(#LB:gP&(.+
"&(RB(#LB:gP&(/1
"&(RB(#LB:gP&(1+2
"&(RB(#LB:gP&(111
"&(RB(#LB:gP&(+;/
"&(RB(#LB:gP&(.21
Congestion "&(RAB(9ilEstPs(Code(Cong
"&(RAB(9ilEstPs(Code(Cong
"&(RRC(ReD(Code(Cong
G&uggestionsHI
L Chec: the code setting o* the 3&#PA( The *ollo0ing con*igurtion is
reco!!endedI
A22 C0H-2PA< AllocCode.ode=.anual, HsPdschCodeNu3=1K @@@ The
RNC is stticll) con*igured 0ith one 3&P#&C3 code(
-0T .ACH-PARA< 2BNC,20-:=,P0NK @@@ Enble the d)n!ic code
s0itch o* the NodeB
L EC$nd the c$cit)
6-.RRC.Re;.>I>44andCongA 6-.RRC.Re;.2I>44andCong
+011-2-12 3u0ei Con*identil Pge .. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
RRC setu$ *ilure is !inl) cused b) the trns!ission congestion on the I%B
inter*ce( 4ou cn chec: the tr**ic nd trns!ission con*igurtion o* the cells5 nd
thus Dudge 0hether the $roble! is cused b) the insu**icienc) o* trns!ission
resources(
#igure * Anl)sis o* trns!ission congestion indictors
D6 ;6
Congesti
on
"&(RRC(ReD(#LI%BBndCong "&(RRC(ReD(%LI%BB
ndCong
"&(RAB(9ilEstb(C&(#LI%BBnd(Cong "&(RAB(9ilEstb(C&(
%LI%BBnd(Cong
"&(RAB(9ilEstb(P&(#LI%BBnd(Cong "&(RAB(9ilEstb(P&(
%LI%BBnd(Cong
Iub
bnd0idt
h utilit)
rtio
ATM "&(AAL+PAT3(P"CLA4ER(TAB4TE& "&(AAL+PAT3(P"CL
A4ER(RAB4TE&
"&(6AAL+(Alloced90d(AAL+BitRte "&(6AAL+(AllocedB0
d(AAL+BitRte
"&(6AAL+(AllocedMC90d(AAL+BitRt
e("lue
"&(6AAL+(AllocedM
CB0d(AAL+BitRte("l
ue
IP "&(IPPAT3(IPLA4ER(TAB4TE& "&(IPPAT3(IPLA4ER(
RAB4TE&
O&(ANI(IP(Alloced90d O&(ANI(IP(AllocedB0d
The *ollo0ing section describes se'erl i!$ortnt conce$ts bout Iub d!issionI
L Iub bnd0idth d!ission is bsed on the llocted bnd0idth regrdless o* the
ctul tr**ic(
L In the 'ersions lter thn the RAN105 the bnd0idth is llocted *or the P& ser'ice
ccording to GBR Acti'e 9ctor(
L The RAN10 $ro'ides the corres$onding count indictors *or both ctul tr**ic nd
llocted bnd0idth o* the Iub inter*ce5 but the) need to be con'erted( The
d!ission is bsed on the P"C tr**ic consu!ed b) the user( All tr**ic needs to be
con'erted to the P"C l)er(
The *ollo0ing section describes se'erl i!$ortnt count indictorsI
L The *ollo0ing section describes the clcultion o* ctul tr**ic on the Iub inter*ce
b) t:ing the do0nlin: s n eC!$leI
ATM (:b$s?I &%M ("&(AAL+PAT3(P"CLA4ER(TAB4TE&) 2 @ ./00 @ 1000
MeningI Add u$ the tr**ic o* ll AAL+PAT3s o* the Iub5 nd h'e the su!
di'ided b) the ti!e5 thus obtining the ctul tr**ic >:b$s?
The tr**ic !esure!ent is $er*or!ed in the P"C l)er5 so it does not need to be
con'erted(
IP (:b$s?I &%M("&(IPPAT3(IPLA4ER(TAB4TE&? 2 @ ./00 @ 1000
MeningI Add u$ the tr**ic o* ll IPPAT3s o* the Iub5 nd h'e the su! di'ided b)
the ti!e5 thus obtining the ctul tr**ic >:b$s?
+011-2-12 3u0ei Con*identil Pge .1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
The tr**ic !esure!ent is $er*or!ed in the IP l)er5 so it does not need to be
con'erted(
L B) t:ing the do0nlin: s n eC!$le5 the *ollo0ing section describes bnd0idth
lloction o* the Iub inter*ceI
ATM (:b$s?I "&(6AAL+(Alloced90d(AAL+BitRte ;. @ 12 @1000
MeningI Con'ert the llocted bnd0idth o* the 6l+ dDcent $oint
corres$onding to the NodeB( The con'ersion *ro! the AAL+ l)er to the P"C
l)er is ;.@12(
IP >:b$s?I O&(ANI(IP(Alloced90d @1000
MeningI O&(ANI(IP(Alloced90d is the tr**ic o* the IP l)er5 so it does not need to
be con'erted(
Generll)5 the llocted bnd0idth should be $$roCi!te to the ctul tr**ic(
Then5 the con*igurtion o* the cti'tion *ctor is $$ro$rite( I* there is gret
di**erence bet0een the!5 )ou cn o$ti!iEe the con*igurtion o* the cti'tion
*ctor $$ro$ritel)(
I* I%B congestion cuses RRC ccess *ilure5 the reson is usull) tht tr**ic
increses or the cti'tion *ctor is not con*igured resonbl)( There*ore5 )ou need
to increse the Iub bnd0idth or o$ti!iEe the con*igurtion o* the cti'tion *ctor(
The *ollo0ing section gi'es the Dudg!ent !ethod nd solution suggestionsI
G9eturesHI
L The llocted bnd0idth o* the Iub inter*ce is high nd is $$roCi!te to the
con*igured bnd0idth(
GMethod o* nl)sisHI
L Mesure the ctul tr**ic nd llocted bnd0idth >'erge 'lue $er hour? o* the
Iub inter*ce through the $er*or!nce dt( I* the llocted bnd0idth is high nd
is $$roCi!te to the con*igured trns!ission bnd0idth5 the trns!ission
bnd0idth !) be congested(
G&uggestionsHI
L I* the ctul tr**ic is $$roCi!te to the llocted bnd0idth5 it indictes tht high
tr**ic cuses trns!ission congestion( The *irst considertion is to eC$nd the
c$cit) nd increse the bnd0idth o* the Iub inter*ce(
L I* the ctul tr**ic is lo0 but the llocted bnd0idth is high5 it indictes tht the
$roble! is cused b) the in$$ro$rite setting o* the cti'tion *ctor( 4ou cn
reduce the cti'tion *ctor $$ro$ritel)( Rise the trns!ission utiliEtion(
L Other $ossible o$ti!iEtion !ens re to !odi*) the ser'ice GBR nd !odi*) the
9P !ode into the &ilent !ode( 3o0e'er5 the t0o !ens re not reco!!ended(
6-.RRC.Re;.AA$.#ail<
The AAL+ Pth setu$ *ils on the Iub inter*ce becuse the trns!ission is bnor!l(
&uch setu$ *ilure does not *re<uentl) occur in the eCisting net0or:( I* such cuse
leds to KPI deteriortion5 *eed bc: the $roble! to the RN# de$rt!ent(
RRC.#ailConn0stab.NoRe8l"
There re the *ollo0ing Nore$l) scenriosI
L %u Nore$l) is cused b) cell reselection o'er di**erent subs)ste!s(
L The RNC recei'es the RRC Connection Re<uest !essge sent b) the %E nd
deli'ers the RRC Connection &etu$ !essge5 but the %E does not recei'e the RRC
Connection &etu$ !essge >eCcluding the $rt o* cell reselection o'er di**erent
subs)ste!s?(
+011-2-12 3u0ei Con*identil Pge .; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
L The %E recei'es the RRC Connection &etu$ !essge5 but does not send the RRC
&etu$ Co!$lete !essge(
L The %E sends the RRC &etu$ Co!$lete !essge5 but the RNC does not recei'e the
!essge(
It is di**icult to Dudge 0hether the %E recei'es the RRC Connection &etu$ !essge
onl) through the C3R log or $er*or!nce dt( To ttin de*inite result5 )ou !ust
conduct dri'e test( O* course5 )ou cn ttin the $reli!inr) nl)sis result through
the C3R log or $er*or!nce dt be*ore conducting the dri'e test(
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in
di**erent scenriosI
The cell o* ccess *ilure nd the cell o* ccess success re not in the s!e subs)ste!(
G&uggestionsHI
L In the RNC RAN11 0;05 the RRC ccess *ilure cused b) cell reselection o'er
di**erent subs)ste!s is not considered s %% Nore$l)(
L Pro'ide clri*iction re$ort *or the custo!er5 thus eC$lining the i!$cts o* cell
reselection o'er di**erent subs)ste!s nd eCcluding such i!$cts(
The RNC recei'es the RRC Connection Re<uest !essge sent b) the %E nd deli'ers
the RRC Connection &etu$ !essge5 but the RNC does not recei'e the RRC &etu$
Co!$lete !essge(
GMethod o* nl)sisHI
L 9irst eCclude the RRC ccess *ilure cused b) cell reselection o'er di**erent
subs)ste!s through the PC3R log(
L I* %% Nore$l) is not cused b) cell reselection o'er di**erent subs)ste!s5
discri!inte the *ollo0ing scenrios nd then nl)Ee the $roble! dee$l)I
The RNC recei'es the RRC Connection Re<uest !essge sent b) the %E nd
deli'ers the RRC Connection &etu$ !essge5 but the %E does not recei'e the RRC
+011-2-12 3u0ei Con*identil Pge ./ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
Connection &etu$ !essge >eCcluding the $rt o* cell reselection o'er di**erent
subs)ste!s?(
The %E recei'es the RRC Connection &etu$ !essge5 but does not send the RRC
&etu$ Co!$lete !essge(
L The %E sends the RRC &etu$ Co!$lete !essge5 but the RNC does not recei'e the
!essge(
9or detils bout the Dudg!ent !ethods nd solution suggestions5 see the *ollo0ing
section( 3o0e'er5 the !ost direct !ethod is to conduct dri'e test nd !:e
signling nl)sis( There*ore5 the G*eturesH in the *ollo0ing section de*ine se'erl
co!!on Dudg!ent criteri5 0hich re not bsolute(
The RNC recei'es the RRC Connection Re<uest !essge sent b) the %E nd deli'ers
the RRC Connection &etu$ !essge5 but the RNC does not recei'e the !essge
>eCcluding the $rt o* cell reselection o'er di**erent subs)ste!s?(
G9eturesHI
Through the IO&5 )ou cn *ind tht the RRC Connection &etu$ !essge is sent
re$etedl) on the %% inter*ce >bsed on the N.00?(
The $ossible cuses re s *ollo0sI
L The 9AC3 co'erge is $oor(
L The cell selection nd reselection $r!eters re not set resonbl)(
L The e<ui$!ent is bnor!l or $c:ets re lost during the trns!ission(
GMethod o* nl)sisHI
L Anl)Ee the EC@N0 in*or!tion re$orted b) the %E in the RRC Connection
Re<uest !essge >)ou cn obtin the EC@N0 in*or!tion through the PC3R log?( I*
the EC@N0 'lue is lo0er thn 1+ dB >the de*ult 'lue?5 it indictes tht the
$roble! is cused b) $oor co'erge(
L I* the !onitoring set in the RRC Connection Re<uest !essge contins better cells5
it indictes tht the $roble! !) be cused b) cell reselection(
L I* the EC@N0 re$orted b) the %E in the RRC Connection Re<uest !essge is higher
thn = dB5 it indictes tht the e<ui$!ent is bnor!l or $c:ets re lost during
the trns!ission >0hich seldo! occurs?(
G&uggestionsHI
L I* the $roble! is cused b) $oor co'erge5 )ou cn t:e $$ro$rite !esures to
enhnce the co'erge5 *or eC!$le5 dd sites to *ill the blind s$ots nd dDust the
engineering $r!eters( I* )ou cnnot enhnce the co'erge5 )ou cn rise the
RAC3 $o0er $$ro$ritel)( #uring the dDust!ent5 )ou need to consider the
PCPIC3 EC@Io co'erge o* the eCisting net0or:( 9or eC!$le5 i* the $ilot Ec@Io in
the co'erge re is higher thn -1+ dB *ter net0or: o$ti!iEtion5 )ou cn ensure
the ccess success rte o* the %E t the .G idle stte s long s the !tching
$ro$ortion o* the $o0er o* $ublic chnnels is con*igured to ensure tht the Ec@Io is
higher thn -1+ dB( I* the %E is reselected to the G&M 0hen the $ilot Ec@Io is
lo0er thn -1+ dB5 )ou cn ensure the RRC setu$ success rte o* the %E in 0e:-
signl co'erge re *ter cell reselection o'er di**erent subs)ste!s s long s the
!tching $ro$ortion o* the $o0er o* $ublic chnnels is con*igured to ensure tht
the Ec@Io is higher thn -11 dB(
L I* the cell selection nd reselection $r!eters re not set resonbl)5 )ou cn
!odi*) such $r!eters to rise the s$eed o* cell selection nd reselection(
L I* the EC@N0 'lue is idel but the RRC Connection &etu$ !essge is not recei'ed5
*eed bc: the s)!$to! to the RN# de$rt!ent(
+011-2-12 3u0ei Con*identil Pge .= o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
The RRC CONNECTION &ET%P !essge is crried b) the 9AC3( The %E sends the RRC
CONNECTION RE6%E&T !essge through the RAC3 *ter the $re!ble o* the PRAC3 is recei'ed
t the %TRAN side nd the $o0er o* the $re!ble is used s the bench!r:( The trns!it $o0er o*
the $re!ble cn increse continuousl) until the %E recei'es res$onse >restricted b) the !Ci!u!
count o* $re!ble retrns!issions?( In so!e $oor-co'erge res5 the i!blnce !) occur bet0een
the RAC3 co'erge nd 9AC3 co'erge( As result5 the RRC setu$ re<uest sent b) the %E cn be
recei'ed t the %TRAN side5 but the %E cnnot recei'e the RRC Connection &etu$ sent b) the RNC(
The %E recei'es the RRC Connection &etu$ !essge5 but does not send the RRC
&etu$ Co!$lete !essge(
G9eturesHI
L Through the IO&5 )ou cn *ind tht the RRC Connection &etu$ !essge is sent
in*re<uentl) on the %% inter*ce nd tht the sending count does not rech the
count s s$eci*ied b) the N.00(
L I* RRC ccess is bsed on the #C35 )ou do not *ind the RL Restore !essge on the
Iub inter*ce(
L I* RRC ccess is bsed on the #C35 )ou cn *ind tht the trns!it $o0er o* the %E
is lo0(
I* both *eture 1 nd *eture + >or *eture .? re 'ilble5 it is $robble tht the %E
recei'es the RRC Connection &etu$ !essge but does not send the RRC &etu$
Co!$lete !essge(
I* RRC ccess is bsed on the CC3 nd *eture 1 $$ers5 it is $robble tht the %E
recei'es the RRC Connection &etu$ !essge but does not send the RRC &etu$
Co!$lete !essge or tht the %E sends the RRC &etu$ Co!$lete !essge but the
RNC does not recei'e the !essge(
The $ossible cuses re s *ollo0sI
L #o0nlin: s)nchroniEtion *ils(
L The %E is bnor!l(
I* the RRC &etu$ Co!$lete !essge is sent through the #C35 the %E does not
send the RRC &etu$ Co!$lete signling on the u$lin: unless the do0nlin: is
s)nchroniEed in ccordnce 0ith the descri$tion o* &)nchroniEtion $rocedure A in
$rocedure A >The %E shll not trns!it on u$lin: until higher l)ers consider the
do0nlin: $h)sicl chnnel estblished?(
&ection +;(+11 gi'es the *ollo0ing descri$tionI The %E estblishes do0nlin: chi$
nd *r!e s)nchroniEtion o* #PCC35 using the P-CCPC3 ti!ing nd ti!ing
o**set in*or!tion noti*ied *ro! %TRAN( 9r!e s)nchroniEtion cn be con*ir!ed
using the *r!e s)nchroniEtion 0ord( There*ore5 i* the %E cnnot s)nchroniEe the
$h)sicl do0nlin: chnnel5 the cuse !) be relted to the $o0er o* $ublic
chnnels or the $o0er o* initil do0nlin: #PCC3( The $o0er o* $ublic chnnels is
deter!ined 0hen the cells re con*igured( ECce$t the $o0er o* the PCPIC35 the
$o0er o* other chnnels is relti'e to tht o* the PCPIC3( The $o0er o* the
do0nlin: #PCC3 is in*or!ed to the NodeB b) the RNC 0hen the RL &ET%P
RE6 !essge is sent( The $o0er is esti!ted b) using the o$en-loo$ $o0er
lgorith!( The *or!ul is s *ollo0sI
re*ers to the do0nlin: orthogonliEtion *ctor5 nd >Ec@No?c$ich re*ers to the
co'erge sttus t the %E loction(
In ddition to b) guess5 )ou cn lso Dudge 0hether the do0nlin: is s)nchroniEed
b) the TPC recei'ed b) the %E nd trns!it $o0er o* the %E( &ection +;(+11 gi'es
+011-2-12 3u0ei Con*identil Pge .2 o* 1.1
Q
? @ >
B B
R ? @ >
txTotal
CPICH o c
x
DL o b
Initial
Tx
P
N E
power T CPICH
N E
R
P =
RAN10 KPI Troubleshooting Guide INTERNAL
the *ollo0ing descri$tionI %TRAN shll strt the trns!ission o* the do0nlin:
#PCC3 nd !) strt the trns!ission o* #P#C3 i* n) dt is to be trns!itted(
The initil do0nlin: #PCC3 trns!it $o0er is set b) higher l)ers( #o0nlin:
TPC co!!nds re generted s described in ;(1(+(+(1(+( There*ore5 the do0nlin:
#PCC3 $o0er is trns!itted *ter the RL is estblished( In ccordnce 0ith the
$receding descri$tion5 the Pttern o* the do0nlin: TPC co!!nd 0ord is to insert
one S1T *ter the n S01Ts( The n is in*or!ed to the NodeB b) the RNC 0hen cells
re estblished( The $r!eter n!e is #lT$cPttern01Count( I* the %E cn
resol'e the do0nlin: #PCC35 e+nP1 slots cn rise the $o0er b) 1 dB until the
NodeB Dudges tht the u$lin: chnnel is s)nchroniEed( I* the do0nlin: is
s)nchroniEed5 the trns!it $o0er o* the %E should increse *ro! the !ini!u!
'lue to high 'lue 0ithin 1 second( I* the %E does not sho0 the s)!bol tht the
trns!it $o0er increses5 )ou cn bsicll) deter!ine tht the $h)sicl do0nlin:
chnnel o* the %E is not s)nchroniEed(
I* the %E cn nor!ll) recei'e the u$lin: TPC nd rise the $o0er ccording to TPC5
)ou cn deter!ine tht the %E is bnor!l(
GMethod o* nl)sisHI
L Chec: 0hether the trns!it $o0er o* the %E increses till the !Ci!u! 'lue( I*
the trns!it $o0er does not increse5 it indictes tht the do0nlin: is not
s)nchroniEed(
L I* the do0nlin: $o0er o* the %E increses but the RRC &etu$ Co!$lete !essge is
not on the u$lin:5 it indictes tht the %E is bnor!l(
G&uggestionsHI
L I* the do0nlin: is not s)nchroniEed5 )ou cn rise the $o0er o* the PCPIC3 or
rise the initil trns!it $o0er o* the do0nlin: #PC3( 3o0e'er5 the RNC does not
$ro'ide $r!eter *or controlling the initil trns!it $o0er o* the do0nlin:
#PC3 se$rtel)5 but cn onl) control the !ini!u! trns!it $o0er o* the #PC3(
B) con*iguring the !ini!u! trns!it $o0er $r!eter o* the #PC35 )ou cn
control its initil trns!it $o0er(
L It is i!$robble tht the %E is bnor!l( I* the %E is rell) bnor!l5 )ou cn
$ro'ide clri*iction re$ort or in<uire the IOT bout the relted test results(
The %E sends the RRC &etu$ Co!$lete !essge5 but the RNC does not recei'e the
!essge(
G9eturesHI
L Through the IO&5 )ou cn *ind tht the RRC Connection &etu$ !essge is sent
in*re<uentl) on the %% inter*ce nd tht the sending count does not rech the
count s s$eci*ied b) the N.00(
L I* RRC ccess is bsed on the #C35 )ou cn *ind the RL Restore !essge on the
Iub inter*ce(
L I* RRC ccess is bsed on the CC35 the RAC3 hs lots o* bit errors(
I* both *eture 1 nd *eture + >or *eture .? re 'ilble5 it is $robble tht the %E
sends the RRC &etu$ Co!$lete !essge but the RNC does not recei'e the
!essge(
The $ossible cuses re s *ollo0sI
L The RAC3 hs bit errors(
L %$lin: s)nchroniEtion *ils(
L Pc:ets re lost during the trns!ission(
GMethod o* nl)sisHI
+011-2-12 3u0ei Con*identil Pge ., o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
L I* RRC ccess is bsed on the CC35 it is $ossible tht the RAC3 hs bit errors( 4ou
cn chec: the "&(%LBler(P&Nrt(Rch2 nd "&(MenRT8P 'lues( I*
"&(%LBler(P&Nrt(Rch2 or "&(MenRT8P is high5 it is $ossible tht the RT8P
inter*erence on the u$lin: cuses the bit errors on the RAC3 nd thus the RNC
cnnot recei'e the RRC &etu$ Co!$lete !essge correctl)(
L I* RRC ccess is bsed on the #C35 it is $ossible tht the u$lin: is not
s)nchroniEed( 4ou cn chec: 0hether the RL Restore Indiction is 'ilble on the
Iub inter*ce( I* not5 it is $ossible tht the initil trns!it $o0er o* the dedicted
u$lin: chnnel is relti'el) lo0(
L I* the RL Restore !essge is 'ilble but the RNC cnnot recei'e the RRC &etu$
Co!$lete !essge correctl)5 it is $ossible tht $c:ets re lost during the
trns!ission or the e<ui$!ent is bnor!l( 4ou need to *eed bc: the s)!$to! to
the RN# de$rt!ent(
G&uggestionsHI
L I* the RAC3 hs bit errors nd the RT8P is eCtre!el) high5 eli!inte the u$lin:
inter*erence ccording to the RT8P Chec: List(
L I* the $roble! is cused b) the *ilure o* u$lin: s)nchroniEtion5 the trns!it
$o0er o* the %E increses b) controlling the initil u$lin: $o0er5 0hich occurs
i!$robbl)( The occurrence o* such $roble! cn rise the Constnt "lue o* the
dedicted chnnel5 thus rising the initil trns!it $o0er o* the u$lin: #PCC3 o*
the %E( In ddition5 the $roble! is relted to the setting o* the initil trget 'lue o*
the u$lin: &IR5 0hich hs gret i!$ct on the initil u$lin: s)nchroniEtion t the
ti!e o* initil lin: estblish!ent( I* the $r!eter is set to n eCtre!el) lrge 'lue5
o'erhigh u$lin: inter*erence !) be cused to the lin: initill) estblished *or the
%E( I* the $r!eter is set to n eCtre!el) s!ll 'lue5 the ti!e o* u$lin:
s)nchroniEtion is $rolonged nd e'en initil s)nchroniEtion *ils( The $r!eter
is n RNC-le'el $r!eter nd hs gret i!$ct on net0or: $er*or!nce(
There*ore5 )ou need to !odi*) the $r!eter 0ith cution(
The RRC CONNECTION &ET%P COMPLETE !essge is sent through the #PC35 nd the %E
clcultes the initil $o0er o* the u$lin: #PCC3 ccording to the recei'ed
IEU#PCC3BPo0erBo**setU nd !esured CPIC3BR&CP 'lue(
#PCC3BInitilB$o0er F #PCC3BPo0erBo**set - CPIC3BR&CP
#PCC3BPo0erBo**set is e<ul to Pri!r) CPIC3 #L TA Po0er P %L Inter*erence P Constnt "lue(
The Constnt "lue $r!eter cn be con*igured on the bc:ground( I* the Constnt "lue $r!eter
is set to n eCtre!el) lo0 'lue5 it is $ossible tht the trns!it $o0er o* the %E is not enough 0hen
the %E sends the RRC CONNECTION &ET%P COMPLETE !essge( 3o0e'er5 the $roble! usull)
does not occur under the current de*ult $r!eter setting >in the "1.C0.B1;1 'ersion5 the de*ult
'lue is -+0?(
L I* the RL Restore !essge is recei'ed but the RRC &etu$ Co!$lete !essge is not
'ilble5 it is $ossible tht $c:ets re lost during the trns!ission or the
e<ui$!ent is bnor!l( 4ou need to *eed bc: the s)!$to! to the RN#
de$rt!ent(
", 6ist of Problem Information
Checklist for KPI
Troubleshooting-2.4 .xls
+011-2-12 3u0ei Con*identil Pge 10 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
) RA* Access #uccess Rate
$AMR&P#&VP&+#PA(
)1 KPI De9nition
RAB setu$ success rte F >RAB setu$ success count?@>RAB tte!$t count?
VS.RA!.SuccEstabCS.A"R.Cell.Rate # $VS.RA!.SuccEstab.A"R% & $VS.RA!.AttEstab.A"R%
VS.RA!.SuccEstabPS.Cell.Rate # ' $VS.RA!.SuccEstabPS.Con(% ) $VS.RA!.SuccEstabPS.Str% )
$VS.RA!.SuccEstabPS.Inter% ) $VS.RA!.SuccEstabPS.!*+% ,&' $VS.RA!.AttEstabPS.Con(% )
$VS.RA!.AttEstabPS.Str% ) $VS.RA!.AttEstabPS.Inter% ) $VS.RA!.AttEstabPS.!*+% ,
)" In:uence 4actors
The $rocess o* RAB connection setu$ includes the *ollo0ing ste$sI
1( The CN sends the RAB A&&IGNMENT RE6%E&T !essge to the RNC through the
I% inter*ce(
+( A*ter recei'ing the RAB A&&IGNMENT RE6%E&T !essge5 the RNC deter!ines
tht it needs to estblish ne0 RAB( The RNC *irst $er*or!s resource d!ission(
.( I* resource d!ission *ils5 the RNC returns the RAB A&&IGNMENT RE&PON&E
!essge to the CN(
1( I* resource d!ission is success*ul5 the RNC sends the RA#IO BEARER &ET%P
!essge to the %E( I* the rdio berer setu$ *ils5 the %E returns the RA#IO
BEARER &ET%P 9AIL%RE !essge to the RNC( I* recei'ing the RA#IO BEARER
&ET%P 9AIL%RE !essge or no res$onse5 the RNC returns the RAB A&&IGNMENT
RE&PON&E !essge to the CN(
RAB setu$ *ils under the *ollo0ing scenriosI
The RNC recei'es the RAB A&&IGNMENT RE6%E&T !essge5 nd the d!ission
o* code5 CE or $o0er resource *ils(
The RNC recei'es the RAB A&&IGNMENT RE6%E&T !essge( The d!ission o*
s)ste! resources >*or eC!$le5 the !e!or)? *ils(
+011-2-12 3u0ei Con*identil Pge 11 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
A*ter recei'ing the RAB A&&IGNMENT RE6%E&T !essge5 the RNC sends the
RA#IO BEARER &ET%P !essge to the %E5 but does not recei'e the RA#IO
BEARER &ET%P COMPLETE !essge sent b) the %E(
A*ter recei'ing the RAB A&&IGNMENT RE6%E&T !essge5 the RNC sends the
RA#IO BEARER &ET%P !essge to the %E nd recei'es the RA#IO BEARER
&ET%P 9AIL%RE !essge sent b) the %E(
%sull)5 RAB setu$ *ilure is cused b) the *ollo0ing *ctorsI
Resource congestion
#o0nlin: co'erge
#o0nlin: s)nchroniEtion
%$lin: s)nchroniEtion
i
l
E
s
t
b
C
&
(
R
N
L
"
&
(
R
A
B
(
9
i
l
E
s
t
C
&
(
%
n
s
$
"
&
(
R
A
B
(
9
i
l
E
s
t
b
C
&
(
C
o
n
g
"&(RAB(9ilEstb(C&(%LI%BBnd(Cong
"&(RAB(9ilEstCs(%LCE(Cong
"&(RAB(9ilEstCs(#LCE(Cong
"&(RAB(9ilEstbC&(%ns$(Other
"&(RAB(9ilEstC&(RIP9il
"&(RAB(9ilEstC&(Relo
"&(RAB(9ilEstbC&(RNL(Other
"&(RAB(9ilEstbC&(TNL
"&(RAB(9ilEstbC&(other(CELL
#igure $ Indictors o* P& RAB setu$ *ilure
Measurement
Item
6e%el 1
#ub Items 6e%el
"
#ub Items 6e%el )
"
&
(
R
A
B
(
9
i
l
E
s
t
P
&
(
R
N
L
"
&
(
R
A
B
(
9
i
l
E
s
t
P
&
(
%
n
s
$
"&(RAB(9ilEstPs(Po0er(Cong
"&(RAB(9ilEstPs(Code(Cong
"&(RAB(9ilEstb(P&(#LI%BBnd(Cong
"&(RAB(9ilEstb(P&(%LI%BBnd(Cong
"&(RAB(9ilEstPs(%LCE(Cong
"&(RAB(9ilEstPs(#LCE(Cong
"&(RAB(9ilEstbP&(%ns$(Other
"&(RAB(9ilEstP&(RIP9il
"&(RAB(9ilEstP&(Pr
"&(RAB(9ilEstP&(Relo
"&(RAB(9lEstP&(RNL(Other
"&(RAB(9ilEstP&(TNL
"&(RAB(9ilEstP&(NResA'il
+011-2-12 3u0ei Con*identil Pge 1. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
"&(RAB(9ilEstbP&(Other(Cell
%. Anal"9ing the Causes o/ RA4 #ailure 2ee8l"
6-.RA4.#ail0stCs.Power.Cong A6-.RA4.#ail0stPs.Power.Cong
The RNC RRM $er*or!s $o0er d!ission lgorith! decision( I* *inding the decision
on u$lin: or do0nlin: d!ission denil5 the RNC RRM initites RAB setu$ reDection(
Po0er congestion occurs 0hen the $o0er d!ission s0itch is enbled >b) running the
A22 C0AG,-:ITCH<C co!!nd? nd net0or: lod is high( I* RAB setu$
success rte decreses becuse the indictor 'lue beco!es lrge suddenl)5 *ind the
To$ N cells tht cuse $o0er congestion nd then <uer) the chnges o* the !Ci!u!
RT8P >"&(MCRT8P? nd !Ci!u! TCP >"&(MCTCP? o* the TOP N cells( I* the
RT8P increses se'erel)5 it indictes tht the $roble! is cused b) u$lin: $o0er
congestion( I* the TCP increses se'erel)5 it indictes tht the $roble! is cused b)
do0nlin: $o0er congestion(
9or detils bout the cuses o* the rise in the RT8P nd TCP5 Dudg!ent !ethods5 nd
solution suggestions5 see the section Anl)Eing the Min Cuses o* RRC Access
9ilure #ee$l) 6-.RA4.#ail0stCs.>C0.CongA6-.RA4.#ail0stCs.2C0.Cong A
6-.RA4.#ail0stPs.>C0.CongA 6-.RA4.#ail0stPs.2C0.Cong
The RNC RRM !:es ccess lgorith! decision( The RNC RRM cn *ind the
d!ission denil becuse o* the insu**icienc) o* u$lin: or do0nlin: CE resources5 or
the count o* RAB reDections becuse the NodeB returns CE Congestion 0hen the RNC
deli'ers the RLB&ET%P !essge(
The co!!on cuses o* CE congestion re s *ollo0sI
L 3igh tr**ic
L The residul CEs !intined b) the NodeB re not consistent 0ith those
!intined b) the RNC(
9or detils bout the nl)sis !ethods nd solution suggestions5 see the section
"&(RRC(ReD(%L(CE(Cong@ "&(RRC(ReD(#L(CE(Cong(
9or detils bout the nl)sis !ethods nd solution suggestions5 see the
6-.RA4.#ail0stCs.Code.Cong A6-.RA4.#ail0stPs.Code.Cong
RAB setu$ reDection is !inl) cused b) the insu**icienc) o* code resources( In
high-tr**ic scenrio >*or eC!$le5 indoor !icro-cell co'erge?5 code resources !) be
not enough( 4ou need to eC$nd its c$cit)( 6uer) 9igure = to deter!ine 0hether the
$roble! is cused b) high tr**ic(
G&uggestionsHI
L Chec: the code setting o* the 3&#PA( The *ollo0ing con*igurtion is
reco!!endedI
A22 C0H-2PA< AllocCode.ode=.anual, HsPdschCodeNu3=1K @@@ The
RNC is stticll) con*igured 0ith one 3&P#&C3 code(
-0T .ACH-PARA< 2BNC,20-:=,P0NK @@@ Enble the d)n!ic code
s0itch o* the NodeB
L EC$nd the c$cit)
6-.RA4.#ail0stab.C-.2I>44and.CongA6-.RA4.#ail0stab.C-.>I>44and.Co
ngA6-.RA4.#ail0stab.P-.2I>44and.CongA6-.RA4.#ail0stab.P-.>I>44and.
Cong
RRC setu$ *ilure is !inl) cused b) the trns!ission congestion on the I%B
inter*ce( 4ou cn chec: the tr**ic nd trns!ission con*igurtion o* the cells5 nd
+011-2-12 3u0ei Con*identil Pge 11 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
thus Dudge 0hether the $roble! is cused b) the insu**icienc) o* trns!ission
resources( 9or detils bout the relted counts5 see 9igure 2(
9or detils bout the nl)sis !ethods nd solution suggestions5 see the section
"&(RRC(ReD(%LI%BBndCong@ "&(RRC(ReD(#LI%BBndCong(
6-.RA4.#ail0stabC-.>ns8.,therA 6-.RA4.#ail0stabP-.>ns8.,ther
The RAB setu$ *ilure here includes the *ollo0ing *ilureI
L The 6o& $r!eters re<uire the RNC not to su$$ort RAB setu$(
L RRM d!ission *ils(
The RAB setu$ *ilure here does not include the *ilure becuse o* CE congestion5
code congestion5 Iub congestion5 or $o0er congestion(
The co!!on cuse is s *ollo0sI The insu**icienc) o* NodeB resources leds to
the RL Rec*g *ilure( Through the IO& trcing o* the to$ N cells5 )ou cn Dudge
0hether the RL Rec*g 9il on the Iub inter*ce is cused b)
SRA#IOBRE&O%RCE&BNOTBA"AILABLET(
The insu**icienc) o* resources includes the insu**icienc) o* CE hrd0re resources
nd other resources(
6-.RA4.#ail0stC-.RIP#ailA 6-.RA4.#ail0stP-.RIP#ail
+011-2-12 3u0ei Con*identil Pge 1; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
8hen the RNC sends the RAB A&&IGNMENT RE&PON&E !essge bout RAB
ssign!ent *ilure to the CN5 the indictor is !esured in the best cell o* the %E i* the
*ilure cuse 'lue is S9ilure in the Rdio Inter*ce ProcedureT(
8hen nl)Eing such *ilure5 )ou need to consider the cuse o* RB setu$ *ilure5 nd
nl)Ee the cuse o* RIP9il !ore dee$l)( 9igure 1 lists the relted counts(
#igure 1 Indictors o* P& RB setu$ *ilure
Measurement Item Description
"&(9ilRB&etu$(C*g%nsu$ Con*igurtion unsu$$orted
"&(9ilRB&etu$(Ph)Ch9il Ph)sicl chnnel *ilure
"&(9ilRB&etu$(Cell%$d Cell u$dte occurred
"&(9ilRB&etu$(IncC*g In'lid con*igurtion
"&(9ilRB&etu$(NoRe$l) No re$l)
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in
di**erent RIP9il scenriosI
"&(9ilRB&etu$(C*g%nsu$
In the RB setu$ $hse5 the %E returns the RB setu$ *ilure !essge( The cuse 'lue is
SCon*igurtion unsu$$ortedT( %sull)5 the *ilure is !inl) cused becuse the %E
c$bilit) does not su$$ort RB setu$( 9or eC!$le5 the %E recei'es the RB setu$
re<uest *or the "P ser'ice >the "P is clling or clled? 0hen the %E is using the 1+2-
Kb$s do0nlin: dt ser'ice( Most ter!inls do not su$$ort the concurrent "P ser'ice
nd high-s$eed P& ser'ice on the do0nlin:( There*ore5 the %E directl) returns the RB
setu$ *ilure !essge5 nd the cuse 'lue is Sunsu$$orted con*igurtionT(
I* such *ilures increse or the *ilure is the !in *ctor tht **ects the RAB ccess
success rte5 )ou cn nl)Ee the distribution o* the %Es tht undergo the *ilure
ccording to the PC3R nd deter!ine 0hether the *ilure *ocuses on s$eci*ic
subscribers( I* )es5 it indictes tht the $er*or!nce o* the %Es is de*ecti'e(
"&(9ilRB&etu$(Ph)Ch9il
In the RB setu$ $hse5 the %E returns the RB setu$ *ilure !essge nd the cuse
'lue is SPh)sicl chnnel *ilureT( A*ter the %E recei'es the RB &ET%P !essge5 the
do0nlin: #P#C3 cnnot be s)nchroniEed( 9or detils bout the s)nchroniEtion-
relted $roble!s5 see the section RRC(9ilConnEstb(NoRe$l)( The *ollo0ing section
describes the o$ti!iEtion !esuresI
I* the do0nlin: is not s)nchroniEed5 )ou cn rise the $o0er o* the PCPIC3 or rise
the initil trns!it $o0er o* the do0nlin: #PC3( 3o0e'er5 the RNC does not $ro'ide
$r!eter *or controlling the initil trns!it $o0er o* the do0nlin: #PC3
se$rtel)5 but cn onl) control the !ini!u! trns!it $o0er o* the #PC3( B)
con*iguring the !ini!u! trns!it $o0er $r!eter o* the #PC35 )ou cn control its
initil trns!it $o0er(
"&(9ilRB&etu$(Cell%$d
At $resent5 the custo!er hs not encountered the RAB ccess *ilure becuse o* the
cuse( In cse o* such *ilure5 return the $roble! to the RN# de$rt!ent *or nl)sis(
"&(9ilRB&etu$(IncC*g
In the RB setu$ $hse5 the %E returns the RB setu$ *ilure !essge( The cuse 'lue is
SIn'lid Con*igurtionT( I* such *ilures increse or the *ilure is the !in *ctor tht
+011-2-12 3u0ei Con*identil Pge 1/ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
**ects the RAB ccess success rte5 )ou cn nl)Ee the distribution o* the %Es tht
undergo the *ilure ccording to the PC3R( The current nl)sis sho0s tht so!e
ter!inls re$ort the RB setu$ *ilure becuse o* Sin'lid Con*igurtionT incorrectl) in
the *ollo0ing s$eci*ic *lo0sI
A*ter recei'ing the RB &ET%P !essge nd be*ore returning the RB &ET%P
COMPLETE !essge5 the %E returns the RRCBRBB&ET%PB9AIL >in'lid
Con*igurtion? !essge to the RNC i* recei'ing the RRCB#LB#IRBTRAN&9
>#isconnect? !essge( 9or detils5 see the *ollo0ing *igure(
#igure $ 9lo0 on RB setu$ *ilure becuse o* in'lid con*igurtion
On the I% inter*ce5 the scenrio is Nor!l Relese nd the *ilure cnnot be
considered s RAB ccess *ilure5 s sho0n in the *ollo0ing *igure(
#igure % Models o* the :no0n %Es tht h'e in'lid con*igurtion
IM8I$IM#I( ;8 1=P8 Produce by
.;1=0201(1+,0;.(0>+/+0=.,.=1;1=/2? K200C@K200i &on)Ericsson
.;1;,/0+(1+11+0(0>+/+0=1,=0=.=1;0? 8220i &on)Ericsson
+011-2-12 3u0ei Con*identil Pge 1= o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
.;.1+=01(/1,1=0(0>+/+0=1,0;02/,10? K200C@K200i &on)Ericsson
"&(9ilRB&etu$(NoRe$l)
In the RB setu$ $hse5 the RNC deli'ers the RB &ET%P !essge5 but does not recei'e
n) res$onse( There*ore5 the RNC considers tht RB setu$ *ils( The !in cuses re
s *ollo0sI
L The do0nlin: &RB1 is bnor!l5 so the %E does not recei'e the RB &ET%P
!essge( The RNC RLC is reset or Rb&etu$Rs$T!r ti!es out(
L The %E recei'es the RB &ET%P !essge nd returns the RB &ET%P COMPLETE
!essge( 3o0e'er5 the NodeB cnnot de!odulte the RB &ET%P COMPLETE
!essge becuse the u$lin: &RB+ is bnor!l(
I* the %E recei'es the RB &ET%P !essge but the do0nlin: cnnot be s)nchroniEed5 the %E returns
the RB &ET%P 9AIL%RE !essge 0ith the cuse 'lue o* SPh)sicl chnnel *ilureT( In this cse5
the setu$ *ilure is considered s "&(9ilRB&etu$(Ph)Ch9il rther thn "&(9ilRB&etu$(NoRe$l)(
The *ollo0ing section describes the Dudg!ent !ethods nd solution suggestions in
di**erent scenriosI
4ou need to *irst trce the I9T&(L+ #ATA Re$ort Ti!erF100s) o* to$ N cells( 4ou
cn trce bnor!l signling(
Through signling nl)sis5 chec: 0hether the u$lin: &RB+ o* the %E sends ne0
dt $c:ets *ter the RB &ET%P !essge is deli'ered( I* )es5 )ou cn thin: tht
the %E recei'es the RB &ET%P !essge nd returns the RB &ET%P COMPLETE
!essge(
I* the u$lin: or do0nlin: BER is high5 )ou cn nl)Ee 0hether the $roble! is
relted to the #C3 cti'tion ti!e5 tht is5 0hether the cti'tion ti!e o* the %E is
not consistent 0ith tht o* the NodeB >noteI The $roble! occurs in onl) &on)
EricssonJs %Es?( The $ri!r) cuse is tht there eCists inter*erence on the u$lin: or
the do0nlin: co'erge is $oor( Es$ecill) in the double-TRA #R# scenrio5 the
EC@N0 di**erence bet0een TRAs is gret becuse o* the i!blnce o* co'erge
bet0een crriers( I* ll the cses o* RB setu$ ti!eout occur in the #R# scenrio5
)ou cn rise the ccess success rte b) o$ti!iEing the #R# $r!eters nd
controlling the #R# occurrence *re<uenc)(
I* both TRAs su$$ort R,,@3&PA5 )ou cn o$ti!iEe the #R# $r!eters b) using
the #R# lgorith! bsed on lod blnce(
L Enble the #R# lgorith! s0itch *or the 3&#PA ser'ice
>Ldb#R#&0itch3&#PA?
L Rise the #R# o**set *or the 3&#PA ser'ice >Ldb#R#O**set3&#PA?
L Lo0er the #R# $o0er re!inder threshold *or the 3&#PA ser'ice
>Ldb#R#LodRe!inThd3&#PA?
L Modi*) the $r!eter TIMERPOLL o* the RLC l)er >to the o$ti!iEed 'lueI 1+0?
to increse the &RB retrns!ission o$$ortunities
L Rise the #R# EcNo threshold(
6-.RA4.#ail0stC-.ReloA 6-.RA4.#ail0stC-.Relo
8hile inititing the !igrtion5 the RNC recei'es the RAT &ET%P Re<uest !essge(
The RNC does not $rocess the re<uest( The $roble! is cused b) *lo0 e!bed!ent nd
occurs i!$robbl)( It is relted to the ti!e se<uence o* subscriber beh'iors( The
$roble! is usull) controlled in the core net0or:(
6-.RA4.#ail0stabC-.TNA6-.RA4.#ail0stP-.TN
+011-2-12 3u0ei Con*identil Pge 12 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
RAB setu$ *ils becuse o* the *ilure o* trns!ission estblish!ent( The $roble!
occurs i!$robbl)( I* the $roble! occurs5 collect the $er*or!nce dt5 C3R log5 nd
IO& in*or!tion bout the to$ N cells nd return the in*or!tion to the RN#
de$rt!ent *or nl)sis(
6-.RA4.#ail0stP-.Par
The RNC considers tht the $r!eters deli'ered b) the core net0or: re in'lid( The
$roble! occurs i!$robbl)( I* the $roble! occurs5 trce the IO& dt o* the to$ N
cells nd return the dt to the RN# de$rt!ent *or nl)Eing the detiled RAB setu$
in*or!tion(
,ther
I* )ou *ind the increse in the *ilures becuse o* "&(RAB(9lEstP&(RNL(Other5
"&(RAB(9ilEstbP&(Other(Cell5 "&(RAB(9ilEstbC&(RNL(Other5 nd
"&(RAB(9ilEstbC&(other(CELL5 collect the $er*or!nce dt5 C3R log5 nd IO&
dt o* to$ N cells nd return the in*or!tion to the RN# de$rt!ent *or nl)sis(
), 6ist of Problem Information
Checklist for KPI
Troubleshooting-3.4 .xls
+011-2-12 3u0ei Con*identil Pge 1, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
, +ando%er #uccess Rate
$#+-&++-(
In n ctul co!!ercil net0or:5 the hndo'er-relted $roble!s re closel) relted to cll
dro$( In !ost cses5 hndo'er *ilure leds to cll dro$( There*ore5 the ch$ter describes the
cll dro$ cused b) hndo'er in the sections bout hndo'er success rte( Ch$ter / onl)
describes the cll dro$ tht is not cused b) hndo'er *ilure(
B) the hndo'er scenrio5 hndo'er is ctegoriEed into so*t hndo'er >so*ter hndo'er?5
intr-*re<uenc) hrd hndo'er5 inter-*re<uenc) hrd hndo'er5 nd inter-RAT hndo'er( B)
the hndo'er ser'ice5 hndo'er is ctegoriEed into C& >AMR nd "P?5 P& R005 3&#PA5
nd 3&%PA(
The ch$ter ctegoriEes hndo'er b) the hndo'er scenrio5 nd describes the success rte
o* so*t hndo'er nd inter-*re<uenc) hrd hndo'er( Intr-*re<uenc) so*t hndo'er seldo!
occurs( Intr-*re<uenc) hrd hndo'er onl) occurs 0hen so*t hndo'er is not su$$orted5 *or
eC!$leI
The Iur inter*ce is 'ilble but the Iur inter*ce resources re not enough
3ndo'er becuse o* the control o* the rte threshold o* the P& ser'ice o* the cells
The inter-RAT intero$ertions in'ol'e the intero$ertions bet0een the %MT&5 G&M5
nd CN( There*ore5 Ch$ter = gi'es descri$tion se$rtel)(
,1 Problems Related to #oft +ando%er
#uccess Rate
,11 KPI De9nition
The *ollo0ing section de*ines the so*t hndo'er success rte5 thus l)ing bsis *or the
nl)sis o* so*t hndo'er success rte(
1. -o/t Hando!er -uccess Rate o/ C- -er!ice and P- R++ -er!ice
VS.SH-.Success.Cell.Rate F > GSH-.SuccRLA../ESi.eH P
GSH-.SuccRLDel/ESi.eH ?@> GSH-.AttRLA../ESi.eH P GSH-.AttRLDel/ESi.eH ?
$. Change -uccess Rate o/ H-2PA -er!ing Cell
+011-2-12 3u0ei Con*identil Pge ;0 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
VS.HSDPA.Ser(CellC0+.Succ.Rate F GVS.HSDPA.SH-.CellC0+.Succ-utH @
GVS.HSDPA.SH-.CellC0+.Att-utH
%. Change -uccess Rate o/ H->PA -er!ing Cell
VS.HS/PA.SH-.Ser(CellC0+.Succ.Ratio F GVS.HS/PA.SH-.Ser(CellC0+.SuccH @
GVS.HS/PA.SH-.Ser(CellC0+.AttH
,1" In:uence 4actors
The *ollo0ing *ctors **ect the so*t hndo'er success rteI
1. -o3e Neighboring Cells are not Con/igured
#uring the initil o$ti!iEtion5 cll dro$ is !inl) cused becuse so!e neighboring
cells re not con*igured( 9or the intr-*re<uenc) neighboring cells5 )ou cn chec:
0hether intr-*re<uenc) neighboring cells re not con*igured b) using the *ollo0ing
!ethodsI
Method 1I Obser'e the EcIo in*or!tion bout the cti'e set recorded b) the %E nd
the Best &er'er EcIo in*or!tion recorded b) the &cnner be*ore cll dro$( I* the EcIo
recorded b) the %E is $oor but the Best &er'er EcIo recorded b) the &cnner is idel5
chec: 0hether the Best &er'er scr!bling code recorded b) the &cnner $$ers in the
ltest neighboring cell list o* intr-*re<uenc) !esure!ent control be*ore cll dro$( I*
the neighboring cell list o* intr-*re<uenc) !esure!ent control hs no such
scr!bling code5 )ou cn deter!ine tht so!e neighboring cells re not con*igured(
Method +I I* the %E ccesses cell i!!editel) *ter cll dro$ nd the scr!bling
code o* the ccessed cell is not consistent 0ith the scr!bling code t the ti!e o* cll
dro$5 )ou cn lso sus$ect tht so!e neighboring cells re not con*igured( 4ou cn
*urther nl)Ee the $roble! b) !esure!ent control >*ind the ltest intr-*re<uenc)
!esure!ent control !essge b) strting *ro! the !essge t the cll dro$ $osition?
nd chec: the neighboring cell list o* the !esure!ent control !essge(
Method .I &o!e %Es re$ort the #etected &et in*or!tion( I* the #etected &et
in*or!tion contins the corres$onding scr!bling code in*or!tion be*ore cll dro$5
)ou cn lso deter!ine tht so!e neighboring cells re not con*igured(
Cll dro$ cn be cused i* so!e neighboring cells re not con*igured( The redundnc)
o* neighboring cells lso hs i!$cts u$on net0or: $er*or!nce( 9or eC!$le5 the
consu!$tion o* intr-*re<uenc) !esure!ent o* the %E is incresed nd in serious
cses5 cells cnnot be dded to neighboring cells( There*ore5 )ou lso need to sho0
concern *or the redundnc) o* neighboring cells 0hen nl)Eing the hndo'er-relted
$roble!s(
$. Pilot Pollution
%sull)5 $ilot $ollution is de*ined s *ollo0sI There eCist o'er!n) strong $ilots t
$oint5 but there is no $ri!r) $ilot tht is strong enough( There*ore5 )ou need to
con*ir! the *ollo0ing contents 0hen the $ilot $ollution criteri re lid do0n(
L #e*inition o* S&trong $ilotT
L #e*inition o* SO'er!n)T
L #e*inition o* Sthere is no $ri!r) $ilot tht is strong enoughT
2e/inition o/ D-trong 8ilotE
4ou cn deter!ine 0hether $ilot is strong $ilot ccording to its bsolute strength(
4ou cn !esure the $ilot strength through its R&CP( I* the R&CP o* the $ilot eCceeds
certin threshold5 )ou cn deter!ine tht the $ilot is strong $ilot5 *or eC!$le5
Absolute RSCP
T0 RSCP CPICH
B
B >
+011-2-12 3u0ei Con*identil Pge ;1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
2e/inition o/ D,!er3an"E
4ou cn Dudge 0hether there re o'er!n) $ilots t $oint through the nu!ber o*
$ilots( I* the nu!ber o* $ilots t $oint eCceeds certin threshold5 )ou cn deter!ine
tht there re o'er!n) $ilots t the $oint5 *or eC!$le5
N
T0 Number CPICH > B
2e/inition o/ Dthere is no 8ri3ar" 8ilot that is strong enoughE
4ou cn deter!ine 0hether there is $ri!r) $ilot strong enough ccording to the
relti'e strength o* !ulti$le $ilots t the $oint( I* the di**erence bet0een the signl
strength o* the strongest $ilot nd the signl strength o* the
? 1 > +
N
T0
th strongest
$ilot t $oint is belo0 certin threshold5 )ou cn deter!ine tht there is no $ri!r)
$ilot strong enough t the $oint5 tht is5
lati(e RSCP t0 T0 st
T0 RSCP CPICH RSCP CPICH
N
Re B ? 1 > 1
? B B > <
+
I* the *ollo0ing condition is !et5 )ou cn deter!ine tht there eCists $ilot $ollution t
the $ointI
There re !ore thn
N
T0
$ilots tht !eet the conditionI
Absolute RSCP
T0 RSCP CPICH
B
B >
(
lati(e RSCP t0 T0 st
T0 RSCP CPICH RSCP CPICH
N
Re B ? 1 > 1
? B B > <
+
Assu!e tht
.!m T0
Absolute RSCP
,;
B
=
5
. =
N
T0
5 nd
.! T0
lati(e RSCP
;
Re B
=
5 the
criteri *or $ilot $ollution re s *ollo0sI
There re !ore thn . $ilots tht !eet the conditionI
.!m RSCP CPICH ,; B >
(
.! RSCP CPICH RSCP CPICH
t0 st
; ? B B >
1 1
<
(
I* both conditions re !et5 )ou cn deter!ine tht there eCists $ilot $ollution(
%. The Para3eters o/ the -o/t Hando!er Algorith3 are not -et Correctl"
4ou cn dDust the hndo'er lgorith! to sol'e t0o t)$es o* $roble!sI 3ndo'er too
lte nd $ing-$ong hndo'er(
7udging *ro! the signling *lo05 hndo'er too lte hs the *ollo0ing s)!$to!I 9or the
C& ser'ice5 the %E does not recei'e the cti'e set u$dte !essge >*or intr-*re<uenc)
hrd hndo'er5 the %E does not recei'e the $h)sicl chnnel recon*igurtion !essge?(
The cuse is s *ollo0sI The EcIo o* the source cell signls decreses shr$l) *ter the
%E re$orts the !esure!ent re$ort5 nd the %E s0itches o** the trns!itter becuse o*
do0nlin: out-o*-ste$ 0hen the RNC sends the cti'e set u$dte !essgeK Dudging t
the %E side5 the cti'e set u$dte !essge is not recei'ed( 9or the P& ser'ice5 it is
$ossible tht the cti'e set u$dte !essge is not recei'ed or TRB reset occurs be*ore
the hndo'er(
7udging *ro! signls5 hndo'er too lte hs the *ollo0ing s)!$to!sI
L Corner e**ectI The EcIo o* the source cell decreses shr$l)5 nd the EcIo o* the
trget cell increses shr$l) >increse to high 'lue suddenl)?(
L Pin$oint e**ectI The EcIo o* the source cell decreses shr$l) *or so!e ti!e nd
then increses5 nd the EcIo o* the trget cell increses shr$l) 0ithin short
$eriod(
7udging *ro! the signling *lo05 the %E re$orts the 1 or 1c !esure!ent re$ort o*
the neighboring cell be*ore cll dro$ nd the RNC recei'es the !esure!ent re$ort
+011-2-12 3u0ei Con*identil Pge ;+ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
nd deli'ers the cti'e set u$dte !essge5 but the %E does not recei'e the cti'e
set u$dte !essge(
Ping-$ong hndo'er hs the *ollo0ing t0o s)!$to!sI
L The do!innt cell is chnged <uic:l)I T0o or !ore cells beco!e the do!innt cell
lternti'el)( The do!innt cell hs desirble R&CP nd EcIo5 nd ech cell cts s
the do!innt cell *or short $eriod(
L There is no do!innt cellI There re !ulti$le cells5 the R&CP is nor!l5 the R&CP
di**erence is not gret bet0een the cells5 nd the EcIo o* ech cell is $oor(
7udging *ro! the signling *lo05 )ou cn see the *ollo0ing s)!$to!I A*ter cell is
deleted5 the 1A e'ent o* the cell is i!!editel) re$orted nd the cti'e set u$dte
!essge sent b) the RNC cnnot be recei'ed5 thus cusing the *ilure(
&. The 0Fui83ent GIncluding the >0H is Abnor3al
Chec: 0hether there re bnor!l lr!s on the lr! subs)ste!5 nl)Ee the trced
!essges5 nd deter!ine t 0hich ste$ so*t hndo'er occurs in the *lo0 b) <uer)ing
the *ilure !essge resolution( 4ou cn s: the locl custo!er ser'ice nd engineering
$ersonnel to deter!ine 0hether the e<ui$!ent is bnor!l( Note tht the eCce$tion
hndling o* the %E or instbilit) o* trns!ission <ulit) is lso co!!on *ctor tht
lo0ers the hndo'er success rte(
In the ltest 'ersion5 it is lso $ossible tht hndo'er *ilure is cused b) the 'ersion
<ulit)( I* the $roble! is not :no0n $roble!5 )ou !ust s: the RN# $ersonnel to
$rtici$te in the nl)sis(
,1) Analysis Process
1. 2iscussing the Proble3, Ascertaining the Proble3 4ac5ground and Product
6ersion, and Ruling ,ut the Possibilit" o/ Known 4ugs
4ou need to *irst s: the *ield $ersonnel to *eed bc: the relted in*or!tion nd
s)!$to!s o* the $roble!5 nd then obtin the in*or!tion bout the :no0n bugs o*
the corres$onding 'ersion b) in<uiring the contct $ersons o* the RNC nd NodeB or
re*erring to the Relese Notes( In this 0)5 )ou cn deter!ine 0hether the $roble! is
cused b) :no0n 'ersion $roble!5 *or eC!$le5 0hether so*t hndo'er *ilure is
cused b) bnor!l $o0er control o* the 'ersion(
#eter!ine the ti!e t 0hich the hndo'er success rte is chnged5 nl)Ee 0hether the
$roble! is cused b) net0or: dDust!ent >*or eC!$le5 dd or relocte sites?5 nd
*ocus on the i!$cts o* net0or: dDust!ent( 7udging *ro! the eC$eriences5 the so*t
hndo'er success rte o* !ture co!!ercil net0or: is brel) deteriorted t
sudden( I* the KPI is deteriorted se'erel) in !n) res5 the cuse is usull) s
*ollo0sI The net0or: is ne0l) built or relocted5 so so!e neighboring cells re not
con*igured( #uring the reloction5 the intero$ertions re $er*or!ed bet0een the Iur
inter*ce o* the locl RNC nd the Iur inter*ce o* the $eer RNC( There*ore5 the ltest
ctions $er*or!ed on the net0or: re criticl in*or!tion(
$. Narrowing 2own the Anal"sis -co8e, Anal"9ing :hether the ow Hando!er
-uccess Rate Is Caused b" Certain Cells, and Anal"9ing the Per/or3ance data
About -o/t Hando!er #ailure
I* the $receding cuses re ruled out5 )ou need to nl)Ee the $er*or!nce dt( The
$er*or!nce dt is one o* the !ost in*or!tion sources *or net0or: o$ti!iEtion nd
lso the !in e'lution criterion *or net0or: $er*or!nce(
The hndo'er-relted $er*or!nce dt cn be obtined *ro! the RNC nd cells( The
RNC-oriented $er*or!nce dt cn re*lect the hndo'er $er*or!nce o* the 0hole
net0or:5 nd the cell-oriented $er*or!nce dt cn hel$ )ou locte the *ult) cells(
+011-2-12 3u0ei Con*identil Pge ;. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
The *lo0 o* so*t hndo'er includes the so*t hndo'er $re$rtion $rocess nd so*t
hndo'er ir-inter*ce $rocess( The $re$rtion $rocess indictes the $rocess *ro!
hndo'er decision to co!$letion o* RL setu$( The ir-inter*ce $rocess re*ers to the
u$dte $rocess o* the cti'e set(
Chec: 0hether the so*t hndo'er success rte o* the entire net0or: nd cells in bus)
hours co!$lies 0ith the stndrd( I* not5 nl)Ee the chnge in the hndo'er success
rte o* the cells nd in the hndo'er *ilure count nd thus Dudge 0hether the $roble!
is cused b) the $er*or!nce 0orsening o* certin cells(
Anl)Ee the chnge tendenc) o* the to$ N cells in the hndo'er success rte nd
hndo'er *ilure count5 co!$re the! 0ith the chnge tendenc) o* the entire net0or:
in the hndo'er success rte nd hndo'er *ilure count5 nd thus Dudge 0hether the
to$ N cells cn sho0 the in*or!tion bout the hndo'er success rte in the entire
net0or:( I* the to$ N cells sho0 such in*or!tion in the entire net0or:5 )ou cn
ddress the to$ N cells(
Then5 )ou cn deter!ine the !in cuses *or the 0orsening >or not inco!$lince 0ith
the stndrd? o* the hndo'er success rte5 tht is5 *ind the !in count cuse 'lue o*
hndo'er *ilure(
9igure 1 lists the !in count cuse 'lues *or so*t hndo'er *ilure(
#igure 1 Indictors relted to so*t hndo'er *ilure
Indicator Description
&3O(9ilRLAdd%E&ide(C*
g%nsu$
Number o1t 0an.o(er RL 1ailures o1 t0e cells 't0e cause (alue
is 2Con1i+uration /nsupporte.3.,
The %E thin:s tht the cti'e set u$dte contents o* dding or
deleting lin:s b) the RNC re not su$$orted( Bsicll)5 the
scenrio does not occur in co!!ercil net0or:(
&3O(9ilRLAdd%E&ide(Isr Number o1 so1t 0an.o(er RL 1ailures o1 t0e cells 't0e cause
(alue is inco!$tible si!ultneous recon*igurtion?
The %E *eeds bc: tht the so*t or so*ter hndo'er $rocess o*
dding or deleting lin:s b) the RNC is not co!$tible 0ith
other concurrent $rocesses( The RNC ensures seril
$rocessing during the *lo0 $rocessing( The $roble! is cused
!inl) becuse the $rocessing o* so!e %Es is de*ecti'e(
&3O(9ilRLAdd%E&ide(In
'C*g
Number o1 so1t 0an.o(er RL 1ailures o1 t0e cells 't0e cause
(alue is in(ali. con1i+uration,
The %E thin:s tht the cti'e set u$dte contents o* dding or
deleting lin:s b) the RNC re in'lid( Bsicll)5 the scenrio
does not occur in co!!ercil net0or:(
&3O(9ilRLAdd%E&ide(N
oRe$l)
The RNC does not recei'e the res$onse to the cti'e set
u$dte co!!nd o* dding or deleting lin:s( It is the !in
cuse o* so*t or so*ter hndo'er *ilure in the net0or:5 nd
!inl) occurs in the re 0here the co'erge <ulit) is $oor
or the hndo'er re is s!ll( 4ou need to *irst consider R9
o$ti!iEtion( It is lso $ossible tht the e<ui$!ent is
bnor!l(
Other So1t 0an.o(er 1ailure cause. b4 ot0er 1actors
+011-2-12 3u0ei Con*identil Pge ;1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
9or the chnge *ilure o* the ser'ing cell o* 3&#PA@3&%PA5 no dedicted cuse count
is 'ilble( There is onl) one *ilure scenrioI A*ter the RNC sends the P34&ICAL
C3ANNEL RECON9IGRATION !essge to the %E5 the RNC does not recei'e the
P34&ICAL C3ANNEL REC9G COMPLETE !essge returned b) the %E( 4ou need
to nl)Ee such *ilure through the C3R log nd signling trcing(
%. Anal"9ing the .ain -cenarios o/ Hando!er #ailure
A*ter )ou cn bsicll) loc: the to$ N cells o* hndo'er *ilure nd the $er*or!nce
counter o* hndo'er *ilure5 )ou need to nl)Ee the C3R log nd IO& dt( The
nl)sis $rocedure is s *ollo0sI
L Through the C3R nl)sis >b) using the OM&TAR tool?5 Dudge 0hether so*t
hndo'er *ilure *ocuses on certin %E >*or detils bout the nl)sis !ethods5
see Ch$ter =?( I* )ou cn deter!ine tht the $roble! is cused b) the %Es o*
se'erl certin IM&Is5 )ou cn <uer) the IMEI se<uence nu!bers o* the IM&Is(
The IMEI se<uence nu!ber is 1;-digit nu!ber nd is the hrd0re identi*iction
!r: o* the %E( The *irst 2 digits indicte the 'endor nd !odel o* the %E( I* )ou
cn deter!ine tht the $roble! usull) occurs in the %E o* certin !odel5 )ou
cn consider the co!$tibilit) o* ter!inls e!$hticll)(
L Enble the IO& trcing o* the to$ N cells to obtin the signling o* ir-inter*ce
*ilure( Through the signling5 )ou cn in*er 0hether the $roble! is n u$lin:
$roble! or do0nlin: $roble! nd nl)Ee the *ilure scenrios *ro! the IO&
signling >*or eC!$le5 0hether the $roble! is relted to encr)$tion or s$eci*ic
*lo0?(
L 8hen *inding the !in *ilure scenrios5 )ou cn consider enbling the I9T&
trcing >0ith the L+ user $lne? to *urther nl)Ee the *ilure cuse(
L I9T& trcing enbles )ou to trce the detiled in*or!tion t the C#T user $lne
le'el( 9or the hndo'er *ilure in the so*t hndo'er $re$rtion $hse
>RLBA##@RLB&ET%P?5 *or eC!$le5 the resource re<uest *ilure5 )ou cn obtin
the detiled $rint in*or!tion bout such *ilure( In the %u Nore$l) scenrio 0here
the A&% signling !essge is sent but the A&% CMP !essge is not recei'ed5 )ou
cn lso obtin the 'lid RLC-l)er in*or!tion *ro! the user-$lne !essge( As
result5 )ou cn deter!ine 0hich o* the *ollo0ing *ctors cuses hndo'er *ilureI
L The %E do0nlin: does not recei'e the A&% !essge(
L The %E u$lin: returns the A&% CMP !essge5 but the RNC does not recei'e the
A&% CMP !essge(
4ou cn lso trce the do0nlin: BLER5 R&CP5 nd Ec@No t the s!e ti!e to :no0
the <ulit) o* the u$lin:@do0nlin: signls t the ti!e 0hen the $roble! occurs5
thus hel$ing )ou nl)Ee the $receding R9 $roble!s >including the $ilot $ollution5
corner e**ect5 nd $in$oint e**ect?(
I9T& trcing is si!ilr to IO& trcing5 0hich in'ol'es selecting eligible subscribers in
the s$eci*ied cell t rndo! *or trcing( I9T& trcing enbles )ou to trce the detiled
in*or!tion t the C#T user-$lne le'el5 thus *cilitting dee$ nl)sis( 3o0e'er5 onl)
one subscriber cn be selected in ech cell t ti!e( I* the KPIs >*or eC!$le5 the
hndo'er success rte nd cll dro$ rte? re chnged slightl)5 the e**ect o* I9T&
trcing is not desirble nd )ou cn hrdl) trce the 'lid dt( %sull)5 )ou cn trce
the IO& in*or!tion to :no0 the !in *lo0 o* the $roble!5 nd then trce the I9T&
dt(
&. Conducting 2ri!e Tests on -ite, and Anal"9ing the Causes 2ee8l"
Nor!ll)5 )ou cn deter!ine the cuses o* the generl ir-inter*ce R9 $roble!s5 so*t
hndo'er *ilure in the $re$rtion $hse5 nd 9P s)nchroniEtion *ilure b) nl)Eing
the $receding C3R log5 $er*or!nce dt5 IO& dt5 nd I9T& dt( I* the signl
+011-2-12 3u0ei Con*identil Pge ;; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
<ulit) is good during the hndo'er nd the %u Nore$l) $roble! occurs5 )ou need to
obtin !ore dt( &o!eti!es5 )ou need to conduct dri'e tests on site5 re$roduce the
hndo'er *ilure5 nd obtin the 6A#M log >including the L+ nd L1 in*or!tion? o*
the %E *or nl)sis(
The dri'e test !ust be 0ell trgeted( Tht is5 )ou need to deter!ine the !in scenrios
or to$ N cells tht **ect the hndo'er success rte( 9or eC!$le5 )ou cn deter!ine
the hndo'er tht cn be re$roduced !ore esil)I
L 3ndo'er *ro! cell A to cell B
L Ping-$ong hndo'er bet0een cell A nd cell B
4ou cn lso deter!ine to $er*or! 9TP do0nlod or $ing s!ll $c:ets(
As result5 )ou cn ensure high $ossibilit) o* re$roducing the hndo'er *ilure
through the dri'e test nd obtin the !in *ilure signling(
8hile conducting the dri'e test5 enble NodeB C#T trcing nd RNC C#T trcing
nd nl)Ee their signling( Generll)5 %u Nore$l) hs the *ollo0ing s)!$to!sI
L The RNC does not send the A&% signling to the NodeB e**ecti'el)( 9or eC!$le5
$c:ets re lost during the Iub trns!ission(
L A*ter recei'ing the A&% signling5 the NodeB does not send the A&% signling
through the ir inter*ce success*ull)(
L A*ter the A&% signling is sent *ro! the ir inter*ce5 the %E does not recei'e the
A&% signling( This cse is rre 0hen the signl <ulit) is good(
L The %E does not send the A&% CMP !essge( This is %E bug5 nd brel) occurs
in eCisting co!!ercil net0or:s(
L The %E sends the A&% CMP !essge5 but the NodeB does not de!odulte or
decode the !essge success*ull)(
L The NodeB sends dt5 but the RNC L. does not recei'e the dt( 9or eC!$le5
$c:ets re lost during the Iub trns!ission(
Ob'iousl)5 onl) the .
rd
nd 1
th
s)!$to!s !) be cused b) %E no!l)( I* $c:ets
re lost on the Iub inter*ce5 )ou cn chec: the trns!ission <ulit) through the
IPPM or "CLPM( I* the trns!ission <ulit) is $oor5 )ou need to sol'e the
trns!ission $roble! nd chec: the e**ect( Other s)!$to!s re !ostl) cused b)
internl de*ects o* the $roduct5 nd re<uire su$$ort *ro! the RN# de$rt!ent(
,1, Cases of #oft +ando%er 4ailure
1. Proble3 2escri8tion
In 7une +00/5 subscribers o* the PCC8 o**ice in 3ong Kong co!$lined tht cll dro$
esil) occurs 0hen the) eCited tunnel( The $er*or!nce dt sho0ed tht the cll
dro$ rte o* the entire net0or: did not increse gretl) nd the co!$lint 0s single-
$oint co!$lint( The technicl $ersonnel conducted dri'e test on site5 nd c$tured
the dt t the RNC side nd %E side( The nl)sis sho0ed tht the signls outside the
tunnel 0ere strong but the %E did not re$ort the 1A e'ent5 thus cusing the cll dro$(
$. Proble3 Anal"sis
The nl)sis sho0s tht the signl <ulit) is not good in cell 12/ o* the cti'e set5 the
signl <ulit) is good constntl) in cell 1=+ o* the !onitoring set5 nd the conditions
*or re$orting the 1A e'ent re !et( 9or detils5 see 9igure 1(
+011-2-12 3u0ei Con*identil Pge ;/ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Cell signl <ulit)
The %E ne'er re$orts the 1A e'ent( 9inll)5 cll dro$ occurs becuse the signl <ulit)
o* cell 12/ is eCtre!el) $oor( 8h) does the %E not re$ort the 1A e'entO The $ossible
cuses re s *ollo0sI
L It is originll) sus$ected tht so!e neighboring cells re not con*igured5 but )ou
cn see cell 1=+ in the !onitoring set( There*ore5 the $roble! is surel) not cused
becuse so!e neighboring cells re not con*igured(
L 6uer) the con*igured so*t hndo'er threshold5 but no no!l) is *ound(
L Is the %E bnor!lO #uring the test5 the %E cn re$ort the 1A e'ent nd other
cells5 *or eC!$le5 the !esure!ent re$ort is sho0n in 9igure +(
#igure $ Mesure!ent re$ort
In ddition5 3u0ei /./ %E lso encounters the si!ilr $roble!( There*ore5 it
indictes tht the $roble! does not occur in single %E( 8h) does the %E not re$ort
the A1 e'ent nd cell 1=+ 0hen the %E is in ser'ing cell 12/O "ie0 the !esure!ent
control in*or!tion gin5 )ou cn *ind di**erence in neighboring cell 1=+ nd other
neighboring cellsI 8hen cell 12/ is con*igured 0ith neighboring cell 1=+5 CIO is set to
10K *or other neighboring cells5 CIO is set to 0(
+011-2-12 3u0ei Con*identil Pge ;= o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure % CIO o**set $r!eter
Is it the CIO con*igurtion tht cuses the $roble!O The $rotocol regultes thtI CIO
indictes tht the cell indi'idul o**set shll be used *or e'ent e'lution( Tht is5 dd
the CIO 'lue nd the !esured CPIC3 'lue o* the cell nd use the su! *or the e'ent
e'lution $rocess o* the %E(
The current !esure!ent decision uses the EEC@N0( Its 'lue rnges *ro! 0 to +1 dB(
At this ti!e5 CIO is set to 105 tht is5 ; dB( 8hen the signl <ulit) o* cell 1=+ is good5
it is $ossible tht the decision is incorrect becuse the %E clcultion is o'er*lo0ed(
4ou cn in<uire the ter!inl de'elo$!ent $ersonnel bout the i!$cts o* the CIO
con*igurtion u$on the re$orting o* the !esure!ent re$ort b) the %E( The) obtin
6ulco!!Js ns0erI 9or the /./ %E5 the CIO con*igurtion cuses the bug 0hen the
%E re$orts the !esure!ent re$ort( In the ;+/ %E5 the $roble! hs been sol'ed(
%. Conclusion
I* CIO is set to n eCtre!el) lrge 'lue5 the %E does not re$ort the 1A e'ent5 0hich is
the %EJs bug( #uring the e'ent e'lution o* the %E5 the %E clcultion !) be
o'er*lo0ed t the ti!e o* !esure!ent decision i* CIO is con*igured5 thus cusing the
decision error(
6ulco!! d!its tht 3u0ei /./ %E hs the bug5 nd lso $oints out tht the
$roble! hs been sol'ed in 3u0ei ;+/ %E(
," Problems Related to +ard +ando%er
#uccess Rate
,"1 KPI De9nition
1. Hard Hando!er -uccess Rate o/ C- -er!ice and P- R++ -er!ice
VS.HH-.Inter5re6.-ut.Cell.Rate F GVS.HH-.Inter5re6.Succ-utH @
GVS.HH-.Inter5re6.Att-utH
VS.HH-.Inter5re6.In.Cell.Rate F GVS.HH-.Inter5re6In.SuccH @
GVS.HH-.Inter5re6In.AttH
$. Change -uccess Rate o/ H-2PA -er!ing Cell GInter@#reFuenc" Hando!erH
VS.HSDPA.Ser(CellC0+.Succ.Rate F GVS.HSDPA.SH-.CellC0+.Succ-utH @
GVS.HSDPA.SH-.CellC0+.Att-utH
%. Change -uccess Rate o/ H->PA -er!ing Cell GInter@#reFuenc" Hando!erH
VS.HS/PA.SH-.Ser(CellC0+.Succ.Ratio F GVS.HS/PA.SH-.Ser(CellC0+.SuccH @
GVS.HS/PA.SH-.Ser(CellC0+.AttH
+011-2-12 3u0ei Con*identil Pge ;2 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
,"" In:uence 4actors
The *ollo0ing *ctors **ect the so*t hndo'er success rteI
1. -o3e Neighboring Cells Are Not Con/igured
Li:e so*t hndo'er *ilure5 it is one o* the co!!on cuses o* inter-*re<uenc) hrd
hndo'er *ilure tht so!e neighboring cells re not con*igured( 9or detils bout the
troubleshooting !ethod5 see Ch$ter =(
$. The Inter@#reFuenc" Hando!er Threshold or Co38ression .ode Threshold
Para3eters Is -et I38ro8erl", -o Hando!er does Not ,ccur in a Ti3el" .anner
Inter-*re<uenc) !esure!ent !) use the co!$ression !ode >so!e %Es hs double
recei'ers5 so the inter-*re<uenc) signls cn be !esured 0ithout enbling the
co!$ression !ode5 *or eC!$le5 so!e Motorol ter!inls?( 8hen the %E enters into
the CELLB#C3 stte or the best cell is u$dted5 )ou need to con*igure the
!esure!ent o* the +# nd +9 e'ents i* the inter-*re<uenc) hndo'er lgorith! is
enbled nd the best cell hs the inter-*re<uenc) neighboring cell list( The bsolute
thresholds o* +# nd +9 re the enbling@disbling threshold o* inter-*re<uenc)
!esure!ent( The CPIC3 Ec@No or R&CP !esure!ent <untit) nd threshold re
used ccording to the loction $ro$erties o* the best cell in the cti'e set( I* the
!esured <ulit) is belo0 the enbling threshold5 the +# e'ent is re$orted nd
$eriodicl inter-*re<uenc) !esure!ent is enbled through decision( I* the <ulit) o*
the cti'e set increses to be higher thn the disbling threshold5 the +9 e'ent is
re$orted nd inter-*re<uenc) !esure!ent is disbled(
The co!$ression !ode usull) **ects lin: <ulit) nd s)ste! c$cit)( There*ore5 it is
reco!!ended tht inter-*re<uenc) !esure!ent should not be enbled unless
necessitted( I* the enbling threshold o* the co!$ression !ode is eCtre!el) lo05 it is
di**icult to enble the co!$ression !ode( As result5 cll dro$ occurs in the eCisting
net0or: becuse it is too lte to trigger hrd hndo'er(
%. The Inter@#reFuenc" .easure3ent Iuantit" Is Not -elected Correctl", -o Inter@
#reFuenc" .easure3ent Cannot 4e Initiated in a Ti3el" .anner
&o!eti!es5 co!!ercil net0or: encounters the *ollo0ing inter-*re<uenc) hndo'er
*ilureI 8hen the %E !o'es to0rd n inter-*re<uenc) cell5 the co!$ression !ode is
l0)s not enbled to initite inter-*re<uenc) !esure!ent until the %E ccesses the
inter-*re<uenc) cell gin *ter cll dro$ occurs( ((
6uer) the cell con*igurtion5 nd )ou cn *ind tht the cell is con*igured to the TRA
center cell( Tht is5 the +# e'ent5 +9 e'ent nd inter-*re<uenc) !esure!ent use
Ec@N0 s the !esure!ent <untit)(
The !esured 'lue o* the $ilot Ec@N0 de$ends on t0o *ctorsI R&CP strength o* the
$ilot signls nd do0nlin: inter*erence( 9or the 8C#MA s)ste!5 the do0nlin:
inter*erence !inl) includes the do0nlin: signl inter*erence o* the intr-cell cells >the
current cell nd neighboring cells? nd bc:ground noise( The strength o* do0nlin:
inter*erence o* the intr-cell cells is **ected b) the $th loss nd slo0 *ding( It is
si!ilr to the *ding tht is undergone b) the 0nted signls >*or eC!$le5 the CPIC3
R&CP? to be recei'ed b) the %E( At the co'erge edge o* TRA5 0hen the %E !o'es
*ro! the TRA cell in use to nother TRA cell5 the CPIC3 R&CP nd inter*erence
l!ost *de t the s!e s$eed >the bc:ground noise is not **ected b) the $th loss5 so
the CPIC3 R&CP *des little *ster?( There*ore5 the CPIC3 Ec@I0 recei'ed b) the %E
is chnged eCtre!el) slo0l)( Both e!ultion test nd ctul test sho0 tht the CPIC3
Ec@I0 cn still co!e u$ to bout V1+ dB 0hen the CPIC3 R&CP recei'ed b) the %E is
bout V110 dB!(
+011-2-12 3u0ei Con*identil Pge ;, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Reltion bet0een R&CP *ding nd Ec@N0 *ding
I* Ec@I0 is used s the !esure!ent <untit) o* the +# e'ent5 the +# e'ent is $robbl)
not triggered 0hen cll dro$ occurs in the %E( As result5 inter-*re<uenc)
!esure!ent is not strted(
In this cse5 )ou need to con*igure the cell to TRA edge cell nd use the R&CP s the
!esure!ent <untit) o* the +# or +9 e'ent to initite inter-*re<uenc) !esure!ent
ti!el)(
In the RAN10 or lter 'ersions5 the RNC uses the Both !ode o* Ec@N0 nd R&CP s the inter-
*re<uenc) !esure!ent <untit) b) de*ult5 thus sol'ing the $roble! *und!entll)( In the 'ersions
erlier thn the RAN10 >*or eC!$le5 the "+, nd "12?5 the inter-*re<uenc) !esure!ent <untit)
!ust be set correctl)(
,") Analysis Process
Bsicll)5 inter-*re<uenc) hndo'er *ilure cn be nl)Eed b) using the s!e 0) s so*t
hndo'er *ilure5 es$ecill) 0hen the hndo'er success rte o* the co!!ercil net0or:s
decreses( The !ethod o* nl)sis is usull) s *ollo0sI
1. 2iscussing the Proble3, Ascertaining the Proble3 4ac5ground and Product
6ersion, and Ruling ,ut the Possibilit" o/ Known 4ugs
Li:e the nl)sis o* so*t hndo'er *ilure5 )ou need to rule out the :no0n bugs5 :no0
the recent ctions $er*or!ed on the net0or: >*or eC!$le5 reloction nd u$grde?5
nd co!$re the scri$t be*ore the occurrence o* the $roble! 0ith the scri$t *ter the
occurrence o* the $roble!(
$. Narrowing 2own the Anal"sis -co8e, Anal"9ing :hether the ow Hando!er
-uccess Rate Is Caused b" Certain Cells, and Anal"9ing the Per/or3ance data
About Inter@#reFuenc" Hando!er #ailure
8hen nl)Eing the $er*or!nce dt5 )ou need to chec: 0hether the inter-*re<uenc)
hndo'er *ilures o* the to$ N cells ccount *or the !Dorit) o* the totl inter-
*re<uenc) hndo'er *ilures in the entire net0or:5 nd deter!ine 0hich t)$e o* count
is relted to the inter-*re<uenc) hndo'er *ilures in the net0or:(
+011-2-12 3u0ei Con*identil Pge /0 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
9igure 1 lists the $er*or!nce counter cuses relted to inter-*re<uenc) hrd hndo'er
*ilure(
#igure 1 Indictors relted to inter-*re<uenc) hrd hndo'er *ilure
'umb
er
Indicator Description
1 "&(33O(Inter9re<Out(C*g%nsu$$ Con*igurtion unsu$$orted
+ "&(33O(Inter9re<Out(P)hCh9il Ph)sicl chnnel *ilure
. "&(33O(Inter9re<Out(9il%&R Inco!$tible si!ultneous
recon*igurtion
1 "&(33O(Inter9re<Out(Cell%$dt Cell u$dte occurred
; "&(33O(Inter9re<Out(C*gIn'lid In'lid con*igurtion
/ "&(33O(Inter9re<Out(NoRe$l) No res$onse on the ir inter*ce
= "&(33O(Inter9re<Out(#LCodeReD 9ilure o* inter-*re<uenc) hrd
hndo'er *ro! the current cell
becuse o* the *ilure o* do0nlin:
code resource lloction
2 "&(33O(Inter9re<Out(%LAd!sn#en) 9ilure o* inter-*re<uenc) hrd
hndo'er out o* the current cell
becuse o* the u$lin: d!ission
denil
, "&(33O(Inter9re<Out(#LAd!sn#en) 9ilure o* inter-*re<uenc) hrd
hndo'er out o* the current cell
becuse o* the do0nlin: d!ission
denil
10 Other 9ilure o* inter-*re<uenc) hrd
hndo'er becuse o* other *ctors
The 1
st
to ;
th
indictors ll h'e the *ollo0ing *etureI #uring inter-*re<uenc) hrd
hndo'er5 *ter the RNC recei'es the P34&ICAL C3ANNEL RECON9IG%RATION
9AIL%RE !essge returned b) the %E5 the cuse 'lues crried in the !essge re
!esured in the best cells o* the %E res$ecti'el) be*ore inter-*re<uenc) hrd hndo'er
occurs( The $roble!s seldo! occur in the co!!ercil net0or:s( &o!e $r!eters
con*igured on the %E re not co!$tible 0ith those con*igured in the net0or:(
The /
th
indictor hs the *ollo0ing *etureI #uring inter-*re<uenc) hrd hndo'er5 the
RNC strts the ti!er to 0it *or the res$onse *ro! the %E *ter the RNC sends the
P34&ICAL C3ANNEL RECON9IG%RATION !essge to the %EK i* the RNC does
not recei'e the res$onse *ro! the %E 0hen the ti!er ti!es out5 the indictor is
!esured in the best cell o* the %E be*ore inter-*re<uenc) hrd hndo'er occurs( &uch
$roble!s o*ten occur in the co!!ercil net0or:s( A substntil $rt o* such $roble!s
occur under the scenrio 0here the signl <ulit) o* the hndo'er re is $oor(
There*ore5 )ou need to *irst chec: the signl <ulit) o* the current cell nd trget cell
t the ti!e o* hndo'er nd o$ti!iEe the R9( It is lso $ossible tht the e<ui$!ent is
bnor!l(
+011-2-12 3u0ei Con*identil Pge /1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
The =
th
to ,
th
indictors ll h'e the *ollo0ing *etureI 8hen the RNC recei'es the
!esure!ent re$ort sent b) the %E5 the RNC initites the inter-*re<uenc) hrd
hndo'er re<uest i* the decision conditions o* inter-*re<uenc) hrd hndo'er re !et(
A*ter entering the inter-*re<uenc) hrd hndo'er *lo05 the RNC needs to !:e the
decision on trget cell d!ission( I* hrd hndo'er *ils becuse o* the *ilure o* cell
d!ission5 the indictors re !esured in the best cells o* the %E res$ecti'el) be*ore
inter-*re<uenc) hrd hndo'er occurs ccording to the cuse o* cell d!ission *ilure(
9or such $roble!s5 )ou need to *irst chec: 0hether the resources o* the trget cell re
rell) congested( I* resource is rell) congested5 )ou need to eC$nd the c$cit) s
soon s $ossible( I* no ob'ious resource congestion occurs but the d!ission o* hrd
hndo'er *ils5 )ou cn sus$ect tht the net0or: hs bugs( Then5 )ou cn trce the
C#T in*or!tion to see 0ht cuses the *ilure o* d!ission(
%. Anal"9ing the .ain -cenarios o/ Hando!er #ailure
Li:e the nl)sis o* so*t hndo'er *ilure5 )ou need to lso nl)Ee the C3R log nd
IO& or I9T& dt *ter bsicll) loc:ing the to$ N cells o* hndo'er *ilure nd the
$er*or!nce counter o* hndo'er *ilure(
L I* the RNC recei'es the P34&ICAL C3ANNEL RECON9IG%RATION
9AIL%RE !essge returned b) the %E5 )ou cn bsicll) deter!ine in 0hich
scenrio so!e $r!eters con*igured on the %E re not co!$tible 0ith those
con*igured on the net0or: ccording to the *ilure cuse *ed bc: b) the %E( 9or
such $roble!s5 )ou cn bsicll) sus$ect the co!$tibilit) o* the %E( 4ou cn use
the C3R dt to nl)Ee the corres$onding IM&Is >*or detils5 see Ch$ter =? nd
in<uire the custo!er bout the corres$onding IMEIs o* the IM&Is5 thus Dudging
0hether the $roble!s re cused b) the ter!inls o* s$eci*ic !odel(
L I* no res$onse is recei'ed on the ir inter*ce5 )ou need to *irst Dudge 0hether the
signl <ulit) o* the current cell nd trget cell is nor!l t the occurrence ti!e o*
the $roble!( I* both the Ec@No o* the current cell nd the Ec@No trget cell re
lo0er thn -1. dB5 it is $ossible tht the %E does not recei'e the P34&ICAL
C3ANNEL RECON9IG%RATION !essge deli'ered b) the net0or:( There*ore5
)ou cn $reli!inril) deter!ine tht the $roble! is cused b) $oor co'erge( 4ou
need to o$ti!iEe the net0or: co'erge( I* the signl <ulit) is good t the ti!e o*
hndo'er but the ir inter*ce does not recei'e the res$onse5 )ou cn <uer) the
I9T& user-$lne in*or!tion to *urther deter!ine 0hich o* the *ollo0ing occursI
L The %E does not recei'e the P34&ICAL C3ANNEL RECON9IG%RATION
!essge deli'ered b) the net0or:(
L The RNC does not recei'e the P34&ICAL C3ANNEL RECON9IG%RATION
CMP !essge returned b) the %E nd deli'ered b) the net0or:(
Li:e the s)!$to! tht no res$onse is recei'ed on the ir inter*ce during so*t
hndo'er *ilure5 the $roble!s !) be cused b) the <ulit) de*ect o* the net0or:
'ersion( To nl)Ee the $roble! dee$l)5 )ou !) need to obtin !ore %E nd
NodeB dt(
L 9or the d!ission denil o* the trget cell during hrd hndo'er5 )ou need to trce
the detiled I9T&@C#T dt to *ind the cuse o* d!ission denil(
&. Conducting 2ri!e Tests on -ite, and Anal"9ing the Causes 2ee8l"
ECce$t the scenrio under 0hich no res$onse is recei'ed on the ir inter*ce 0hen the
signl <ulit) is good5 )ou cn bsicll) deter!ine the cuse through the $receding
nl)sis under other scenrios( I* no res$onse is recei'ed on the ir inter*ce 0hen the
signl <ulit) is good5 it is $ossible tht the net0or: e<ui$!ent is bnor!l or the %E
$rocessing is bnor!l( There*ore5 the *ield $ersonnel need to conduct dri'e test nd
test the to$ N cells to obtin the RNC C#T5 NodeB C#T5 nd %E 6A#M log dt *or
detiled nl)sis( The $ur$ose is to deter!ine t 0hich ste$ errors occurI
L RNC
+011-2-12 3u0ei Con*identil Pge /+ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
L Iub trns!ission
L NodeB
L %E
The RN# $ersonnel need to nl)Ee such $roble!s e!$hticll)(
,", Cases of Inter-4re>uency +ard +ando%er
4ailure
1. Proble3 2escri8tion
In 9ebrur) +00,5 the *ield $ersonnel o* the Ornge site o* Moldo' *ed bc: tht t0o
KPI-relted $roble!s occurred *ter the NodeB 0s u$grded to the "110 0;. >noteI
The locl ti!e 0s the e'ening o* 9ebrur) /
th
5 nd the NodeB 0s u$grded in the
!orning o* 9ebrur) =
th
?(
L The inter-*re<uenc) hndo'er success rte decresing b) 1M
Anl)Ee the $er*or!nce dt5 nd )ou cn *ind tht the !in cuse count o* cll
dro$ is "&(33O(Inter9re<Out(NoRe$l)( In ddition5 no ob'ious to$ N cells re
'ilble( There*ore5 )ou cn deter!ine tht the $roble! is globl $roble! but
not cused b) certin cells(
#igure 1 Inter-*re<uenc) hndo'er *ilure
Cell !rou" Time(As da#)VS.$$O.In%er&re'.&ail.Cell.Ra%e
053 Cluster 2009-2-4 0.64%
053 Cluster 2009-2-5 0.91%
053 Cluster 2009-2-6 0.91%
053 Cluster 2009-2-7 1.96%
053 Cluster 2009-2-8 1.63%
053 Cluster 2009-2-9 1.87%
L The C& cll dro$ rte incresing b) 0(;M *ro! 0(/M to n 'erge o* 1(1M
#igure $ C& cll dro$ rte
$. Proble3 Anal"sis
L Anl)Ee the C& cll dro$ rte through the $er*or!nce dt nd C3R dt( 4ou cn
bsicll) deter!ine tht the $roble! is cused b) shr$ increse o* the
"&(RAB(Loss(P&(R9(%uNoRe$l) 'lue( As: the *ield $ersonnel to trce the IO&
dt( The IO& nl)sis sho0s tht cll dro$ occurs *or 1= ti!es5 the A&% ti!eout
+011-2-12 3u0ei Con*identil Pge /. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
occurs *or . ti!es5 the *ilure occurs *or 2 ti!es *ter the co!$ression !ode is
enbled5 nd this $ro$ortion is high( 4ou need to nl)Ee the *ilure scenrio
e!$hticll) *ter the co!$ression !ode is enbled( 4ou cn *ind tht the *ilure
scenrio is bsicll) the s!e s the scenrio in the *ollo0ing *igure( A*ter the
co!$ression !ode is enbled5 the signl <ulit) o* the current cell is $oor >in the
*ollo0ing *igure5 the 1A !esure!ent re$ort is recei'ed *ter the co!$ression
!ode is enbled5 nd the Ec@No o* both the current cell nd neighboring cell is
bout V1; dB?( &ubse<uentl)5 the signl <ulit) o* the inter-*re<uenc) neighboring
cells is not !esured( Becuse o* the $oor signl <ulit)5 s)nchroniEtion *ils nd
thus cll dro$ occurs( No05 )ou cn bsicll) ssocite the C& cll dro$ 0ith the
0orsening o* the inter-*re<uenc) hndo'er success rte( Tht is5 the C& cll dro$
count increses !inl) becuse o* the *ilure o* inter-*re<uenc) hrd hndo'er(
L No05 )ou need to eC$lin the *ollo0ing <uestionsI 8h) hs the signl <ulit) been
so $oor *ter the co!$ression !ode is enbledO 8h) does cll dro$ occur u$on the
out-o*-ste$ o* the ir inter*ce e'en i* the inter-*re<uenc) cell signls re not
!esuredO Is the signl <ulit) *luctuted dr!ticll)O Is it too lte to enble the
co!$ression !odeO
The rel-ti!e !esure!ent dt o* the do0nlin: R&CP nd Ec@No is not trced
0hen the IO& dt is trced5 so it is di**icult to ns0er the <uestion 0hether the
signl <ulit) is *luctuted dr!ticll)( 4ou cn onl) s: the *ield $ersonnel to
trce such dt neCt ti!e(
To deter!ine 0hether the co!$ression !ode is enbled t n $$ro$rite ti!e5
<uer) the !esure!ent control !essge o* the co!$ression !ode *or inter-
*re<uenc) hndo'er( In the RAN105 the Both !esure!ent <untit) is used nd
there re t0o !esure!ent !essges( 9or the *irst !esure!ent !essge5 the
!esure!ent <untit) is Ec@No5 nd the con*igured +# nd +9 thresholds nd del)
re the de*ult 'lues( 9or the second !esure!ent control !essge 0ith the
!esure!ent <untit) o* R&CP5 the con*igured +# threshold nd +9 threshold re V
100 dB! nd V,= dB! res$ecti'el)5 both o* 0hich re ; dB lo0er thn the de*ult
+011-2-12 3u0ei Con*identil Pge /1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
'lues >+#I V,; dB! nd +9I V,+ dB!?( This is surel) the reson 0h) it is too lte
to initite inter-*re<uenc) hrd hndo'er nd the cll dro$ count increses(
L Till this ste$5 )ou cn bsicll) deter!ine the cuse o* the $roble!( The *ield
$ersonnel onl) u$grde the NodeB5 nd the $r!eter o* the RNC is not chnged
becuse o* the u$grde( 8h) does the *ield $ersonnel *eed bc: tht the indictor is
deteriorted *ter the NodeB is u$grdedO
6uer) the $re'ious scri$t nd o$ertion log( Then5 )ou cn *ind the record o*
!odi*)ing the inter-*re<uenc) hndo'er threshold on the current d) o* u$grde(
9inll)5 the rel cuse is cler( The *ield $ersonnel *eed bc: tht the !odi*iction
is $er*or!ed b) the custo!er nd is not :no0n to the custo!er ser'ice $ersonnel(
789:;<8=> 7 a.min=> 7 ?=> 7 ?9@.?A.?;A.B<=> 7 ?<A9;=> 7 C@;;D";@D;9H??N8AS8D=>
7 C@;;D";@D;9H??N8ASB;=> 7 ?=> 7 ;=> 7 ?=> 7SET INTER5REEH-C-VF
Inter5re6CST0.@DRSCP#G?;;> Inter5re6CST0.@5RSCP#HD9> Inter5re6RDDPsT0.@DRSCP#H?;;>
Inter5re6HT0.@DRSCP#H?;;> Inter5re6RDDPsT0.@5RSCP#HD9> Inter5re6HT0.@5RSCP#H?;;>
Tar+et5re6CsT0.Rscp#HD9> Tar+et5re6RDDPsT0.Rscp#HD9> Tar+et5re6HT0.Rscp#HD9I=
#igure 1 Co!$rison o* hndo'er $r!eters
%. Conclusion
The rel cuse o* the $roble! is s *ollo0sI The custo!er !odi*ied the inter-*re<uenc)
hrd hndo'er threshold 0ithout 3u0eiJs $rior consent5 so the co!$ression !ode is
enbled too lte nd thus it is too lte to initite inter-*re<uenc) hrd hndo'er( To
restore the inter-*re<uenc) hrd hndo'er success rte nd C& cll dro$ rte to the
originl le'el be*ore the NodeB is u$grded5 it is reco!!ended tht the custo!er
!odi*) the $r!eter to the de*ult 'lue(
+011-2-12 3u0ei Con*identil Pge /; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
,) 6ist of Problem Information
Checklist for KPI
Troubleshooting-4.3 .xls
+011-2-12 3u0ei Con*identil Pge // o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
. Problems Related to Call Drop
$AMR&P#&VP&+#PA(
The cll dro$ rte is :e) indictor *or ssessing the net0or: $er*or!nce5 nd is lso
!ong the *irst concerns o* the custo!er( I* the cll dro$ rte increses5 the $roble! is
usull) urgent(
In brod sense5 the cll dro$ rte includes the cll dro$ rte o* the CN nd the cll dro$
rte o* the %TRAN( 4ou need to *ocus on the cll dro$ rte t the %TRAN side( Ch$ter ;
*ocuses on the KPIs relted to the cll dro$s t the %TRAN side5 but not the cll dro$s
cused b) hndo'er *ilure(
.1 KPI De9nition
9or!uls on the cll dro$ rte >cell-le'el indictor?I
VS.PS.Call.Drop.Cell.Rate F >GVS.RA!.Loss.PS.R5H P GVS.RA!.Loss.PS.AbnormH? @
> GVS.RA!.Loss.PS.R5H P GVS.RA!.Loss.PS.AbnormH P GVS.RA!.Loss.PS.NormH ?
VS.CS.A"R.Call.Drop.Cell.Rate F GVS.RA!.Loss.CS.A"RH @ >GVS.RA!.Loss.CS.A"RH P
GVS.RA!.Loss.CS.Norm.A"RH?
VS.CS.VP.Call.Drop.Cell.Rate F GVS.RA!.Loss.CS.Con(ABJH @
>GVS.RA!.Loss.CS.Con(ABJH P GVS.Norm.Rel.CS.Con(.R!.ABH?
." In:uence 4actors
A gret di'ersit) o* *ctors !) cuse cll dro$ in rdio net0or:( The ch$ter *ocuses on
the hndo'er-unrelted cll dro$(
1. Poor Co!erage
9or the "oice5 cll dro$ !) be cused b) $oor co'erge 0hen the EcIo o* the CPIC3
is higher thn 11 dB nd the R&CP is higher thn 100 dB( %sull)5 $oor co'erge
indictes tht the R&CP is $oor( 9igure 1 lists the re<uire!ents *or the $lnned
Outdoor EcIo nd Ec >The dt sources *ro! the net0or: $lnning result o* n
o$ertor5 nd is onl) *or )our re*erence?(
+011-2-12 3u0ei Con*identil Pge /= o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Re<uire!ents *or the EcIo nd Ec threshold
#er%ic
e
*it rate of
ser%ice
D6 8b'o 8cIo
thresholds
8c
thresholds
C& 1+(+ 1+(+ 2(= 1.(. 10.(1
C& /1 /1 ;(, 11(, ,=(2
P& /1 /1 ;(1 1+(= ,2(1
P& 1+2 1+2 1(; 1.(. ,;(.
P& .21 .21 1(/ 10(1 ,0(/
To deter!ine 0hether u$lin: co'erge or do0nlin: co'erge is $oor5 )ou need to
<uer) the dedicted chnnel $o0er o* the u$lin: or do0nlin: be*ore cll dro$( The
!ethod is s *ollo0sI
4ou cn bsicll) deter!ine tht cll dro$ is cused b) $oor u$lin: co'erge under the
*ollo0ing circu!stncesI
L The u$lin: trns!it $o0er increses to the !Ci!u! 'lue be*ore cll dro$(
L The u$lin: BLER is $oor or the single-subscriber trcing dt recorded b) the RNC
sho0s tht the NodeB re$orts the *ilure(
4ou cn bsicll) deter!ine tht cll dro$ is cused b) $oor do0nlin: co'erge
under the *ollo0ing circu!stncesI
L The do0nlin: trns!it $o0er increses to the !Ci!u! 'lue be*ore cll dro$(
The do0nlin: BLER is $oor( I* the u$lin: blnces the do0nlin: nd there is no
inter*erence on the u$lin: or do0nlin:5 the u$lin: trns!it $o0er nd do0nlin:
trns!it $o0er re li!ited t the s!e ti!e( In this cse5 )ou do not need to strictl)
deter!ine 0hich is li!ited *irst( In cse o* se'ere i!blnce bet0een the u$lin:
nd the do0nlin:5 )ou cn $reli!inril) deter!ine tht inter*erence eCists to the
li!ited direction(
To deter!ine 0hether the $roble! is cused b) $oor co'erge5 the si!$lest !ethod
is to directl) obser'e the trced !esure!ent dt( I* both the R&CP nd EcIo o*
the best cell re lo05 )ou cn deter!ine tht the $roble! is cused b) $oor
co'erge(
Poor co'erge is cused *or the *ollo0ing resonsI
L &ites re not enough
L &ectors re connected incorrectl)
L &ites re s0itched o** becuse o* the *ults o* $o0er !$li*iers(
In so!e indoor s$ce5 the o'erhigh $enetrtion loss cn lso cuse $oor co'erge(
&o!eti!es5 sectors re connected incorrectl) or sites re s0itched o** becuse o*
*ults5 0hich lso occurs in the eCisting net0or:( 9or eC!$le5 the co'erge o*
other cells is $oor t the $oint o* cll dro$( 4ou need to discri!inte the resons
*ro! ech other(
$. Call 2ro8 Caused b" Inter/erence
Both u$lin: inter*erence nd do0nlin: inter*erence cuse cll dro$( Nor!ll)5 )ou cn
bsicll) deter!ine tht the $roble! is cused b) do0nlin: inter*erence i* cll dro$
occurs 0hen the CPIC3 R&CP o* the cti'e set is higher thn V2; dB! nd the
+011-2-12 3u0ei Con*identil Pge /2 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
generl EcIo o* the cti'e set is lo0er thn V1. dB( I* hndo'er is not initited ti!el)5
it is lso $ossible tht the R&CP signl <ulit) o* the ser'ing cell is good but the EcIo
o* the ser'ing cell is $oorK ho0e'er5 both the R&CP nd EcIo o* the cells in the
!onitoring set re good( I* the u$lin: RT8P eCceeds the nor!l 'lue >V10= to V10;?
b) 10 dB nd the inter*erence $eriod eCceeds + to . seconds5 cll dro$ !) occur( This
$roble! !ust be sol'ed e!$hticll)(
%sull)5 the do0nlin: inter*erence re*ers to $ilot $ollution5 tht is5 !ore thn three
cells stis*) the hndo'er conditions in the co'erge re( The *luctution o* signls
usull) cuses the re$lce!ent o* the cti'e set or the chnge o* the best cell( 8hen
the generl <ulit) o* the cti'e set is not good >the EcIo o* the CPIC3 usull)
*luctutes round 10 dB?5 hndo'er !) *il esil)5 thus cusing &RB reset or TRB
reset(
The u$lin: inter*erence rises the u$lin: trns!it $o0er o* the %E in the connection
!ode( As result5 the o'erhigh BLER cuses &RB reset or TRB reset or cll dro$
occurs becuse o* out-o*-ste$( Additionll)5 t the ti!e o* hndo'er5 the ne0l)
estblished lin: cnnot be s)nchroniEed becuse o* the u$lin: inter*erence( The u$lin:
inter*erence co!es *ro! outside the s)ste! or inside the s)ste!( In !ost scenrios5 the
u$lin: inter*erence co!es *ro! outside the s)ste!(
%sull)5 the u$lin: blnces the do0nlin: i* there is no inter*erence5 tht is5 both the
u$lin: trns!it $o0er nd do0nlin: trns!it $o0er re $$roCi!te to their
!Ci!u! 'lues be*ore cll dro$( In cse o* the do0nlin: inter*erence5 the u$lin:
trns!it $o0er is lo0 or the BLER is con'erged5 but the do0nlin: trns!it $o0er
reches its !Ci!u! 'lue nd the do0nlin: BLER is not con'erged( In cse o* the
u$lin: inter*erence5 the s!e s)!$to! $$ers( 4ou cn use the !ethod to nl)Ee the
ctul $roble!(
%. Abnor3al Trans3ission
The cll dro$ rte !) increse becuse o* the *ollo0ing *ctorsI
L The trns!ission e<ui$!ent is bnor!l
L Pc:ets re lost
There eCists the del) ri$$le( 7udging *ro! the ll-IP tendenc) o* the net0or:s5 the
IP-bsed net0or:ing o* so!e sites cnnot $ro'ide high 6o&( As result5 burst o*
$c:et loss occurs5 nd thus cll dro$ occurs(
%sull)5 the 6o& o* the IP-bsed co!!ercil net0or: needs to !eet the
re<uire!ents in 9igure 1( Other0ise5 the cll dro$ rte !) increse or the 3&PA
ser'ice rte is lo0 becuse o* the $oor trns!ission <ulit)( To !esure the
trns!ission <ulit)5 si!$le 0) is to enble IPPM !esure!ent on the RNC
LMT( 9or detils5 re*er to the RAN?; Transmission Troubles0ootin+ Kui.e(
+011-2-12 3u0ei Con*identil Pge /, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Re<uire!ents o* IP-bsed net0or:ing *or the trns!ission <ulit)
&. 0Fui83ent GIncluding the >0H Ano3al"
A*ter the $receding cuses re eCcluded5 )ou need to sus$ect tht the e<ui$!ent is
bnor!l( 9or eC!$le5 the %E is bnor!l5 or the co!$tibilit) is not ensured(
There*ore5 )ou need to <uer) the log nd lr!s o* the e<ui$!ent to *urther nl)Ee
the cuse o* cll dro$(
.) Analysis Process
1. 2iscussing the Proble3, Ascertaining the Proble3 4ac5ground and Product
6ersion, and Ruling ,ut the Possibilit" o/ Known 4ugs
4ou need to *irst s: the *ield $ersonnel to *eed bc: the relted in*or!tion nd
s)!$to!s o* the $roble!5 nd then obtin the in*or!tion bout the :no0n bugs o*
the corres$onding 'ersion >b) in<uiring the contct $ersons o* the RNC nd NodeB or
re*erring to the Relese Notes?( In this 0)5 )ou cn deter!ine 0hether the $roble! is
cused b) :no0n 'ersion $roble!5 *or eC!$le5 0hether bnor!l cll dro$ is
cused b) !e!or) le:ge in 'ersion(
#eter!ine the ti!e t 0hich the cll dro$ rte is chnged suddenl)5 nl)Ee 0hether
the $roble! is cused b) net0or: dDust!ent >*or eC!$le5 dd or relocte sites5 nd
u$grde the 'ersion?5 nd *ocus on the i!$cts o* net0or: dDust!ent( The $re'ious
eC$erience sho0s the *ollo0ing $ointsI
L 9or ne0l) built co!!ercil net0or:5 cll dro$ is !ostl) cused becuse so!e
neighboring cells re not con*igured or the co'erge <ulit) is $oor(
L 9or relocted net0or:5 cll dro$ is !ostl) cused becuse so!e neighboring cells
re not con*igured or the intero$erbilit) o* the Iur inter*ce o* the relocted
net0or: is $oor(
L 9or n u$grded net0or:5 cll dro$ is !ostl) cused becuse the ne0 'ersion
>including the ne0 hrd0re nd ne0 *unctions? hs so!e de*ects(
L 9or stble co!!ercil net0or:5 it is i!$robble tht the cll dro$ rte suddenl)
increses( I* the $roble! rell) occurs5 it is $ossible tht the so*t *ilure occurs in
the e<ui$!ent #&P or the trns!ission is bnor!l on lrge scle(
There*ore5 the ltest ctions $er*or!ed on the net0or: re the criticl in*or!tion(
+011-2-12 3u0ei Con*identil Pge =0 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
$. Narrowing the -co8e, Anal"9ing :hether the High Call 2ro8 Rate is Caused b"
,ne or Two Cells, and Anal"9ing the .ain Count 2istribution o/ Call 2ro8
I* the $receding *ctors re eCcluded5 )ou need to *irst nl)Ee the $er*or!nce dt(
9irstl)5 nl)Ee the chnge in the cll dro$ rte nd cll dro$ count o* the cells5 nd
thus Dudge 0hether the $roble! is cused b) the $er*or!nce descent o* one or t0o
cells(
&econdl)5 nl)Ee the chnge tendenc) o* the to$ N cells in the cll dro$ rte nd cll
dro$ count5 co!$re the! 0ith the chnge tendenc) o* the entire net0or: in the cll
dro$ rte nd cll dro$ count5 nd thus Dudge 0hether the to$ N cells re
re$resentti'e( I* the to$ N cells re re$resentti'e o* the entire net0or:5 )ou cn
nl)Ee the to$ N cells e!$hticll)(
Then5 )ou cn deter!ine the !in resons 0h) the cll dro$ rte increses >or is not
u$ to stndrd?( The *ollo0ing section describes the !in resons through tr**ic
!esure!ent b) t:ing the C& nd P& ser'ice s n eC!$leI
9igure 1 lists the count resons o* C& cll dro$I
#igure 1 Indictors relted to C& cll dro$
Indicator $6e%el 1( #ub-indicator $6e%el "(
"&(RAB(Loss(C&(R9 "&(RAB(Loss(C&(R9(RLCRst
"&(RAB(Loss(C&(R9(%L&)nc
"&(RAB(Loss(C&(R9(%uNoRe$l)
"&(RAB(Loss(C&(R9(Oth
"&(RAB(Loss(C&(Abnor! "&(RAB(RelRe<C&(OM
"&(RAB(RelRe<C&(%TRANgen
"&(RAB(RelRe<C&(RABPree!$t
"&(RAB(Loss(C&(Al+Loss
"&(RAB(Loss(C&(Congstion(CELL
"&(Cll(#ro$(C&(Other
9or the C& ser'ice5 the co!!on cuses o* cll dro$ re s *ollo0sI
L "&(RAB(Loss(C&(R9I Abnor!l relese becuse o* the out-o*-ste$ o* the lin:( The
co'erge <ulit) is $oor >*or eC!$le5 the signl <ulit) o* the current cell is $oor5
so!e neighboring cells re not con*igured5 or the hndo'er re is s!ll?5 so the
%P s0itches o** the trns!itter bnor!ll) or the u$lin: de!odultion is out o*
ste$( To sol'e the $roble!5 )ou need to i!$ro'e the co'erge <ulit)( I* the
net0or: is ne0l) built or relocted5 the cuse is *re<uentl) encountered(
L "&(RAB(Loss(C&(R9(RLCRstI Lin: relese becuse o* the do0nlin: &RB reset(
The co'erge <ulit) is $oor >*or eC!$le5 so!e neighboring cells re not
con*igured5 or the hndo'er re is s!ll?( To sol'e the $roble!5 )ou need to
i!$ro'e the co'erge <ulit)( In n initil net0or:5 the cuse is *re<uentl)
encountered(
L "&(RAB(Loss(C&(R9(%uNoRe$l)I The nu!ber o* RABs relesed b) the RNC
becuse o* the 9ilure in the Rdio Inter*ce Procedure( The *ilure is usull)
cused b) the i!blnce bet0een the u$lin: co'erge nd do0nlin: co'erge nd
+011-2-12 3u0ei Con*identil Pge =1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
*st signl chnge( 4ou need to trce the IO& dt or <uer) the C3R log to *urther
nl)Ee the cuse o* %u Nore$l)(
L "&(RAB(Loss(C&(Al+LossI The RNC initites bnor!l relese *ter *inding tht
the AAL+ Pth on the I% C& inter*ce is bnor!l( The scenrio is seldo!
encountered in $rctice( The corres$onding lr! in*or!tion is generted under
the scenrio( It is $ossible tht the trns!ission e<ui$!ent is *ult) or the RNC
'ersion hs so!e de*ects(
L "&(Cll(#ro$(C&(OtherI Cll dro$ becuse o* other cuses( Lots o* cuses o* cll
dro$ >*or eC!$le5 the *lo0 interction ti!es out5 or cell u$dte *ils? re not
se$rtel) countered nd re counted into OT3ER( In $rctice5 the count o* cll
dro$s cused b) *lo0 interction ti!eout nd cell u$dte *ilure ccounts *or high
$ro$ortion( There*ore5 lots o* cuses o* cll dro$ re OT3ER( 4ou need to *urther
nl)Ee the cuses through the C3R log(
L "&(RAB(RelRe<C&(OMI The C& lin: is relesed cused b) the o$ertion nd
!intennce 0or: >*or eC!$le5 the cell is bloc:ed?( The cll dro$ becuse o* the
cuse is nor!l(
L "&(RAB(RelRe<C&(%TRANgenI Nu!ber o* RABs o* the C& do!in to be
relesed in the cell *or the %TRAN Generted Reson( In $rctice5 the scenrio is
seldo! encountered(
L "&(RAB(RelRe<C&(RABPree!$tI The C& lin: is relesed becuse o* the high-
$riorit) $ree!$tion( &uch cll dro$ occurs 0hen the lod nd resources re not
enough( 4ou need to deter!ine 0hether to eC$nd the c$cit) ccording to the cll
dro$ count(
9igure + lists the count resons o* P& cll dro$I
#igure $ Indictors relted to P& cll dro$
Indicator $6e%el1( #ub-indicator $6e%el"( #ub-indicator
$6e%el)(
"&(RAB(Loss(P&(Abnor! "&(RAB(RelRe<P&(OM
"&(RAB(RelRe<P&(RABPree!$t
"&(RAB(Loss(P&(GTP%Loss
"&(RAB(Loss(P&(Congstion(CELL
"&(Cll(#ro$(P&(Other
"&(RAB(Loss(P&(R9 "&(RAB(Loss(P&(R9(RLCRst "&(RAB(Loss(P&(&RBReset
"&(RAB(Loss(P&(TRBReset
"&(RAB(Loss(P&(R9(%L&)nc
"&(RAB(Loss(P&(R9(%uNoRe$l)
"&(RAB(Loss(P&(R9(Oth
In ter!s o* the count 'lues5 the P& ser'ice is si!ilr to the C& ser'ice( The
di**erence bet0een the! is s *ollo0sI
&cenrio 1I A*ter the ne0 !esure!ent control !essge is deli'ered u$on co!$letion
o* so*t hndo'er5 the L+ o* the RNC does not recei'e the L+ ACK !essge sent b) the
%E5 thus cusing &RB Reset( The &RB resets under the scenrio ccount *or =0M o*
totl &RB resets(
&cenrio 1I A*ter the cti'e set u$dte >A&%? !essge is deli'ered u$on co!$letion o*
so*t hndo'er5 the L+ o* the RNC does not recei'e the L+ ACK !essge sent b) the
%E5 thus cusing &RB Reset( The &RB resets under the scenrio ccount *or .0M(
+011-2-12 3u0ei Con*identil Pge =; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
8h) is the L+ ACK !essge not recei'ed *ter the RNC deli'ers the Mes Ctrl or
A&% !essgeO
9or the &RB reset5 )ou cnnot deter!ine the *und!entl cuse onl) through the dt
t the RNC side( E'en i* )ou cn obtin the user-$lne dt through I9T& trcing5 )ou
cn *ind onl) the *ollo0ing s)!$to!I A*ter the do0nlin: deli'ers the Mes Ctrl or
A&% !essge5 the L+ ACK !essge is not recei'edK there*ore5 the lst P#% 0ith the
Poll is retrns!itted re$etedl) nd subse<uentl)5 the RE&ET P#% is retrns!itted
re$etedl)( 3o0e'er5 )ou cnnot deter!ine 0hich o* the *ollo0ing occursI
6-.-R0,C.#ail.IRATC-,utNR8lA 6-.-R0,C.#ail.IRATC-,utTe78
A*ter the &RNC sends the RELOCATION RE6%IRE#5 the &RNC strts the ti!er to
0it *or the RELOCATION COMMAN# !essge( I* the RELOCATION
COMMAN# !essge is not recei'ed 0hen the ti!er ti!es out5 the &RNC sends the
RELOCATION CANCEL !essge nd !esures the indictor(
GMethod o* nl)sisH
L Chec: 0hether the RNC lin:s nd M&C lin:s re nor!l(
L Chec: the CN con*igurtion5 es$ecill) the trns!ission $r!eters o* the +G
M&C@"LR5 *or eC!$le5 the dt o* the MTP l)er5 dt o* the &CCP l)er5 nd
inter-M&C trun: dt(
L 6uer) the CN con*igurtion5 nd chec: 0hether inter-RAT hndo'er is llo0ed(
L Trce nd nl)Ee the M&C@B&& signling( As: the CN $ersonnel nd +G
$ersonnel to ttend the nl)sis(
6-.-R0,C.#ail.IRATC-,utCanc
A*ter re<uesting the hndo'er $re$rtions5 the RNC recei'es the relese co!!nd
sent b) the CN( It is usull) cused s *ollo0sI
L The inter-RAT hndo'er re<uest is initited during the signling >*or eC!$le5
loction u$dte?( Loction u$dte is co!$lete be*ore the *lo0 is co!$lete5 so the
CN initites the relese(
L The subscriber 0ho sets u$ the cll hngs u$ during the hndo'er $re$rtion5 so
the CN initites the relese(
Although hndo'er is not co!$lete5 the t0o circu!stnces re nor!l *lo0
e!bed!ent(
6-.-R0,C.#ail.IRATC-,utT/ai
The reloction *ils in the trget CN@RNC or in the s)ste!( %sull)5 the cuse is s
*ollo0sI
L The CN con*igurtions re not correct(
L The B&& does not su$$ort the reloction(
GMethod o* nl)sisHI
L Chec: the CN negotition dt(
L Chec: 0hether the B&& llo0s inter-RAT hndo'er-in(
L Chec: 0hether the con*igurtions o* G&M neighboring cells re consistent 0ith the
ctul $r!eters( The BT& !) *il to *ind the trget cell( I* the $roble! occurs
onl) to one or t0o cells5 )ou cn trce the IO& dt5 deter!ine 0hether the
reloction *ilure occurs onl) to one or t0o trget cells5 nd chec: the $r!eters
o* the G&M neighboring cells o* the trget cells(
+011-2-12 3u0ei Con*identil Pge 21 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Reloction Re<uired !essge
The !essge crries the ddress in*or!tion bout the B&C o* the ccess net0or:
tht eC$ects to $ro'ide ser'ices *or the subscriber( %sull)5 the ddress is the CGI
>globl cell idFPLMN P LAC P CELL I#? o* the trget cell( The !essge lso
crries the in*or!tion bout the current cell5 tht is5 PLMN P >LAC nd &AC?(
6-.IRATH,.Pre8#ailC-,ut.>5wnRNC
The trget RNC is un:no0n( The cuse is the !in cuse o* reloction *ilure( %sull)5
the reson is tht the M&C cnnot *ind the route leding to the +G cells(
GMethod o* nl)sisHI
L Chec: the CN con*igurtion( It is $ossible tht the LAI o* the +G trget cell is not
con*igured on the M&C(
L Chec: the consistenc) o* the $r!eters o* G&M neighboring cells con*igured on
the RNC(
6-.IRATH,.Pre8#ailC-,ut.NoRsrc
No resources re 'ilble( %sull)5 the B&C hs no resources 'ilble *or the ccess
o* the %E or the +G M&C hs no in*or!tion bout the trget cells(
GMethod o* nl)sisHI
L Chec: the resource utiliEtion o* the +G B&&( It is $ossible tht no chnnel is
'ilble becuse the chnnel is occu$ied b) nother subscriber(
L Chec: the sttus o* the trget cell( The trget cell !) be *ult)(
L Chec: the !$$ing bet0een the trget cell nd +G M&C on the .G M&C(
6-.IRATH,.#ailC-,ut.C/g>nRNC
The hndo'er is not su$$orted b) the con*igurtion( %sull)5 the %E does not recei'e
the 3AN#O"ER 9ROM %TRAN COMMAN# !essge deli'ered b) the RNC
+011-2-12 3u0ei Con*identil Pge 2+ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
becuse o* the incorrect RNC *or!t5 incompatibilit4 o1 t0e /E> or incorrect
con1i+uration o1 t0e encr4ption parameters.
GMethod o* nl)sisHI
%E co!$tibilit)
L Trce the IO& dt o* the to$ N cells5 obtin the *ilure *lo05 nd nl)Ee 0hether
there eCists t)$icl scenrio5 *or eC!$le5 so!e *lo0 interctions cuse the %E to
return the !essge o* %nsu$$orted Con*igurtion(
L Obtin the IM&Is o* the ter!inls through the C3R or PC3R log( I* the $roble!
!inl) occurs in one or t0o ter!inls5 it indictes tht the $roble! is cused b) the
%E( Then5 in<uire the custo!er bout the corres$onding IMEI o* the IM&I5 nd
<uer) the t)$e o* the *iled ter!inl(
L I* conditions $er!it5 'eri*) the $roble! in the 36( Alternti'el)5 s: the *ield
$ersonnel to conduct dri'e test(
6-.IRATH,.#ailC-,ut.Ph"#aRNC
Inter-RAT hndo'er i!$le!enttion *ilure is !inl) cused s *ollo0sI
1? A*ter recei'ing the 3ndo'er 9ro! %trn co!!nd5 the %E tte!$ts to ccess the
s)ste! on the BT&(
+? The %E re$etedl) sends the 3ndo'er Access !essge to the BT& through the
9ACC35 strts the T.1+1 ti!er >the de*ult is .+0 !s?5 nd sto$s sending the
!essge i* recei'ing the P34 IN9O !essge(
.? I* the ti!er ti!es out5 the BT& returns the old %trn chnnel nd re$lies the
$h)sicl chnnel *ilure(
GMethod o* nl)sisHI
L Chec: the $r!eter con*igurtion o* the G&M neighboring cells( 9or eC!$le5 i*
the BCC3AR9CN is not con*igured correctl)5 the cell in the !esure!ent re$ort
tht reches the hndo'er threshold is not the ctul cell ccessed b) the %E( As
result5 the signl <ulit) o* the ctul hndo'er cell does not stis*) the hndo'er
re<uire!ents nd thus the hndo'er *ils(
L Chec: 0hether the unresonble setting o* the hndo'er threshold cuses the es)
hndo'er but $oor signl <ulit) o* the +G cell(
L Chec: 0hether the hndo'er *ilure is cused becuse the encr)$tion lgorith!s
re not consistent(
L I* )ou still cnnot sol'e the $roble!5 s: the +G $ersonnel to ttend the nl)sis(
/" Inter-RA1 +ando%er from A#M to BCDMA
$C# Domain(
/"1 KPI De9nition
#e*inition o* the RNC-le'el indictorsI
VS.IRATH-.PrepSuccCSIn.RNC.Rate# VS.IRATH-.PrepSuccCSIn.RNC &
VS.IRATH-.PrepAttCSIn.RNC
VS.IRATH-.SuccExecCSIn.RNC.Rate# VS.IRATH-.SuccExecCSIn.RNC &
VS.IRATH-.AttExecCSIn.RNC
#e*inition o* the cell-le'el indictorsI
VS.IRATH-.SuccRelocPrepInCS.Cell.Rate# $ VS.IRATH-.PrepSuccCSIn % & $
IRATH-.AttIncCS %
VS.IRATH-.SuccInCS.Cell.Rate #$ IRATH-.SuccIncCS % & $ IRATH-.AttIncCS %
+011-2-12 3u0ei Con*identil Pge 2; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
/"" In:uence 4actors
#igure 1 9lo0 on C& hndo'er-in
RANAP RANAP
.( Reloction
Re<uest
B&&MAP B&&MAP
1( 3ndo'er
Re<uired
RANAP RANAP
1( Reloction
Re<uest Ac:(
MAP@E MAP@E
;( Pre$re 3ndo'er
Res$onse
MAP@E MAP@E
+( Pre$re
3ndo'er
B&&MAP B&&MAP
/( 3ndo'er
Co!!nd
MAP@E MAP@E
11( &end End &ignl
Re<uest
B&&MAP B&&MAP
1+( Cler
Co!!nd
B&&MAP B&&MAP
1.( Cler
Co!$lete
RANAP RANAP
10( Reloction Co!$lete
%E Node B RNC
Tar+et
CN "SC B&C BT&
MAP@E MAP@E
11( &end End &ignl
Res$onse
RRC
,( DCCH I 3ndo'er Co!$lete
RRC
RR
=( 3ndo'er Co!!nd
RR
RANAP RANAP
2( Reloction
#etect
A*ter recei'ing the RA#IO LINK RE&TORE IN#ICATION !essge5 the RNC sends the
RELOCATION #ETECT !essge to the M&C &er'er5 noti*)ing tht the %E is hnded o'er
*ro! the G&M to the 8C#MA(
The %E sends the 3AN#O"ER TO %TRAN COMPLETE !essge to indicte tht the
hndo'er is co!$lete( I* the %E cnnot co!$lete the hndo'er5 the %E re$orts the hndo'er
*ilure to the G&M(
A*ter recei'ing the 3AN#O"ER TO %TRAN COMPLETE !essge5 the RNC sends the
RELOCATION COMPLETE !essge to the M&C &er'er5 indicting tht the hndo'er is
co!$lete( Additionll)5 the RNC controls the %E *or !obilit) !nge!ent5 <uer) o* the
%E c$bilit)5 nd s*e !ode(
The reloction $re$rtion *ilure is !inl) cused *or the *ollo0ing resonsI
6-.IRATH,.Pre8#aiC-InCongRNC
IRATH,.#ailIncC-.Res>na!ail
The reloction *ilure !essge is recei'ed5 nd the cuse 'lue is Resource
%n'ilble5 tht is5 the d!ission *ils( The co!!on resources include the $o0er5
codes5 CEs5 nd I%B trns!ission(
GMethod o* nl)sisHI
L Anl)Ee the success rte o* the cells *ro! the $er*or!nce dt5 nd obtin the list
o* to$ N cells(
L B) the utiliEtion o* 'rious resources5 nl)Ee the resource li!ittion o* the to$ N
cells( 9or detils bout the nl)sis !ethod5 see the section o* the nl)sis o*
resource congestion u$on RRC setu$ *ilure(
IRATH,.#ailIncC-.TRNC-"s#ailRelocA 6-.IRATH,.Pre8#aiC-InT/ailRN
The reloction *ils in the trget s)ste! or RNC(
GMethod o* nl)sisHI
L Chec: the $r!eter con*igurtion o* the CN(
L Chec: the con*igurtion o* the .G neighboring cells on the B&C(
+011-2-12 3u0ei Con*identil Pge 2= o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
6-.IRATH,.#ail07ecC-In.NR8l" A 6-.IRATH,.#ail07ecC-In.NR8l"
The hndo'er *ils becuse the %E hs no res$onse(
GMethod o* nl)sisHI
L Anl)Ee the success rte o* the cells *ro! the $er*or!nce dt5 nd obtin the list
o* to$ N cells(
L Chec: 0hether the neighboring cell $r!eters o* the to$ N cells re con*igured *or
the +G cells5 nd ensure tht the trget cells o* the hndo'er re correct(
L I* the hndo'er *ilure rte is high5 directl) trce the I9T& dt o* the to$ N cells(
Other0ise5 it is reco!!ended tht )ou conduct dri'e test nd trce the C#T nd
Probe dt(
L Anl)Ee 0hether the u$lin: is s)nchroniEed through the C#T or I9T& dt5 tht is5
0hether the RNC recei'es the RLBRE&TOREBIN# !essge( I* the u$lin:
s)nchroniEtion indiction is not recei'ed5 )ou need to *urther deter!ine 0hether
the trns!it $o0er o* the %E increses nd reches the !Ci!u! 'lue(
#igure 1 &ignling o* C& inter-RAT hndo'er-in
I* the trns!it $o0er o* the %E increses to the !Ci!u! 'lue5 it indictes tht the
do0nlin: is s)nchroniEed( There*ore5 the u$lin: s)nchroniEtion *ils( %sull)5 it is
$ossible tht the trns!it $o0er o* the dedicted u$lin: chnnel is relti'el) lo0(
I* the trns!it $o0er o* the %E does not increse5 it indictes tht the do0nlin:
s)nchroniEtion *ils( It is $ossible tht the !ini!u! $o0er o* the do0nlin: #PCC3
is con*igured to n eCtre!el) s!ll 'lue(
L I* the s)nchroniEtion indiction is recei'ed5 it indictes tht the RNC does not
recei'e the 3OB%TRANBCMP !essge( It is $ossible tht the encr)$tion
lgorith!s re not consistent or $c:ets re lost during the trns!ission(
I* the encr)$tion lgorith!s re not consistent5 )ou cn obser'e 0hether the
encr)$tion $r!eter tht the CN crries to the RNC is consistent 0ith the
encr)$tion lgorith! crried in the 3ndo'er to %TRAN Co!!nd !essge tht
the B&C deli'ers to the %E(
+011-2-12 3u0ei Con*identil Pge 22 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure $ ReloctionBRe<uest !essge
To deter!ine 0hether $c:ets re lost during the trns!ission5 c$ture the
necessr) in*or!tion bout the site nd *eed bc: the in*or!tion to the RN#
de$rt!ent *or nl)sis(
/) Inter-RA1 +ando%er from BCDMA to APR#
$P# Domain(
/)1 KPI De9nition
#e*inition o* the RNC-le'el indictorsI
VS.IRATH-.SuccPS-ut/TRAN.RNC.Rate # VS.IRATH-.SuccPS-ut/TRAN.RNC &
VS.IRATH-.AttPS-ut/TRAN.RNC
#e*inition o* the cell-le'el indictorsI
VS.IRATH-.Succ-utPS/NTRAN.Cell.Rate # $IRATH-.Succ-utPS/TRAN% &
$IRATH-.Att-utPS/TRAN%
+011-2-12 3u0ei Con*identil Pge 2, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
/)" In:uence 4actors
#igure 1 9lo0 on P& inter-RAT hndo'er out o*
The hndo'er *ilure is !inl) cused *or the *ollo0ing resonsI
The CN con*igurtion is not correct or the CN con*igurtion does not su$$ort the
hndo'er(
6-.IRATH,.P-,ut.Ph"CH#ail A IRATH,.#ail,utP->TRAN.Ph"Ch#ail
A*ter recei'ing the CELL C3ANGE OR#ER 9ROM %TRAN !essge5 the %E strts
the T.0, ti!er( The T.0, ti!er is sto$$ed i* the %E sets u$ connection in ne0 cell(
Once the T.0, ti!er ti!es out5 the originl .G cell is returned nd the CCO *ilure
!essge is sent(
GMethod o* nl)sisHI
L Chec: the con*igurtion o* the G&M neighboring cell $r!eters( I* the $r!eters
re not con*igured correctl)5 the ccess is initited in n incorrect trget cell(
L Chec: 0hether the sttus nd KPIs o* the trget cell re nor!l(
L Chec: the resource utiliEtion o* the trget cell5 nd deter!ine 0hether the ccess
*ilure is cused b) the insu**icienc) o* resources(
L Chec: 0hether there eCists strong inter*erence in the G&M rdio en'iron!ent( The
do0nlin: inter*erence **ects the reding o* the do0nlin: &I in*or!tion( The
u$lin: inter*erence cuses the u$lin: signling5 *or eC!$le5 the Chnnel Re<uest
!essge cnnot be sent success*ull)(
6-.IRATH,.P-,ut.NoRe8l" A 6-.IRATH,.CC,.#ail,utP->TRAN.Nr8l"
A*ter sending the CCO !essge5 the RNC strts the Treloco'erll ti!er( The ti!er is
sto$$ed *ter the %E returns the CCO *ilure !essge or recei'es the I% RELEA&E
CM# >the cuse 'lue is Nor!l relese? !essge sent b) the &G&N( Once the ti!er
ti!es out5 the RNC cti'el) sends the I% RELEA&E RE6%E&T !essge to the
&G&N( I* recei'ing the &RN& ConteCt Re< !essge during the $eriod5 the RNC
restrts the ti!er(
GMethod o* nl)sisHI
L Chec: 0hether the +G &G&N llo0s the hndo'er-in(
L #eter!ine the to$ N cells ccording to the $er*or!nce dt5 conduct dri'e test5
trce the %E LOG5 nd chec: 0hether the RA% is co!$lete *ter the %E ccesses
the +G cell(
+011-2-12 3u0ei Con*identil Pge ,1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 9lo0 on LA%@RA% *ter the %E ccesses the +G cell
G&uggestionsHI
I* it t:es n eCtre!el) long $eriod to co!$lete the RA%5 the $ossible cuse is the
rdio en'iron!ent o* the trget cell( There*ore5 i* the %E cn co!$lete the RA% in the
+G cell5 )ou cn eCtend the Treloco'erll ti!er to rise the inter-RAT hndo'er
success rte(
/, Inter-RA1 +ando%er from APR# to BCDMA
$P# Domain(
/,1 KPI De9nition
VS.IRATH-.SuccPSIn/E.RNC.Rate# VS.IRATH-.SuccPSIn/E.RNC &
VS.IRATH-.AttPSIn/E.RNC
/," Analysis Process
The inter-RAT hndo'er-in success rte in the P& do!in is consistent 0ith the RRC setu$
success rte 0ith the cuse 'lue o* cell reselection o'er di**erent subs)ste!s( 9or detils
bout the nl)sis o* the P& inter-RAT hndo'er-in $roble!s5 see the section o* the RRC
setu$ success rte(
+011-2-12 3u0ei Con*identil Pge ,+ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
/. 6ist of Problem Information
Checklist for KPI
Troubleshooting-.!" .xls
+011-2-12 3u0ei Con*identil Pge ,. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
0 Information Collection
01 Performance data of R'C
011 Purpose
To $ro'ide the guidnce *or subse<uent IO& trcing5 dri'e test5 nd *eedbc: o* the
C3R dt >in 0hich subrc:?
01" Information to *e Collected
To 'ie0 the clssi*iction o* !in KPIs >*or eC!$le5 hndo'er nd cll dro$ rte?
through *ull record
To chec: 0hether so*t *ilure occurs in the #&P5 0hether the $roble! occurs in the
ter!inls o* the s!e !odel5 nd 0hether there eCists identicl $rint in*or!tion bout
internl errors
0"" Information to *e Collected
#t o* the corres$onding subrc: i* the *ield $ersonnel deter!ine tht the $roble! is
single-subrc: $roble!
0") Method
1. Collecting the in/or3ation /ro3 the RNC b" using #TP
9or the RNC o* the RAN10 'ersion5 the C3R log nd PC3R log re !erged into one
*ile(
Log in to the RNC BAM >re!otel)5 locll) or through 9TP?( Then5 )ou cn obtin the
C3R dt on the RNC in the *ollo0ing $thI
AIWBsc/200WBAMWCo!!onW9!logW*!t
$. Collecting the in/or3ation through the C, ,G co3and
B) running the C, ,G co!!nd5 )ou cn eC$ort the C3R log5 lr! log5 nd
o$ertion log t ti!e( I* )ou need to return the in*or!tion5 the !ethod is
reco!!ended(
#igure 1 EC$orting the C3R log >b) running the C, ,G co!!nd?
The eC$orted *ile is n!ed 9iCIn*oB3ost(Ei$( A*ter deco!$ressing the *ile5 )ou cn
obtin the o$ertion in*or!tion(
B) de*ult5 the eC$orted *ile is s'ed in the *ollo0ing director)I
"+ $lt*or!I WBAMW"ersionAW9TP or WBAMW"ersionBW9TP
"1 $lt*or!I WBAMWW9TP
4ou cn <uer) the 0or:re director) o* the BAM b) running the -T 4A.AR0A co!!nd(
0) R'C I-# 1racing
0)1 Purpose
To nl)Ee the $roble!s relted to signling *lo0 b) <uer)ing the RNC dt5 nd
nl)Ee the KPI $roble!s cused b) the s$eci*ic ter!inls nd under s$eci*ic
scenrios
#uring the dri'e test5 obtin the log t the %E side ccording to the log t the net0or:
side(
0/) Method
Instll the 6P&T nd 6A#M so*t0re >NoteI To use the 6A#M5 )ou need to cti'te the
6A#M online or $$l) *or license nd cti'te the 6A#M !null)?( To instll the dt
crd di'er5 insert the dt crd into the $ort nd <uer) the $ort $osition *ro! the e<ui$!ent
d!inistrtor o* 8indo0s(
Con*igure the 6P&T( Choose IP-T Con/iguration > Port nd clic: the Add New Port
button t the lo0er right corner( Then5 the Add New Port dilog boC is dis$l)ed( &elect
+011-2-12 3u0ei Con*identil Pge 102 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
the dt crd $ort *ound t the lst ste$( I* )ou dd the $ort success*ull)5 )ou cn 'ie0 the
in*or!tion bout the $ort in the IP-T Con/iguration 0indo0(
#igure 1 Con*iguring the 6P&T $ort
Choose I7d3 > ,8tion H Co33unication5 select the $ort to be obser'ed on the
e<ui$!ent d!inistrtor5 nd enble log trcing(
#igure $ Connecting the e<ui$!ent $orts
Choose I7d3 > ,8tions H ogging 6iew Con/iguration5 select the !essge ite!s to be
trced on the .essage Pac5ets nd og 8ac5ets tbs5 set the s'ing $th o* the trcing
*iles on the .isc tb5 nd clic: ,K(
+011-2-12 3u0ei Con*identil Pge 10, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure % Enbling log trcing
Choose ,8tions H ogging or $ress the ATP shortcut :e) to strt the trcing( Press the
ATP shortcut :e) gin to sto$ the trcing(
00 Real-1ime Performance Monitoring of R'C
001 Purpose
To :no0 the signl <ulit) o* the ir inter*ce on the u$lin: nd do0nlin: be*ore nd
*ter cll dro$ nd hndo'er
00" Information to *e Collected
00) Method
Rel-ti!e $er*or!nce !onitoring includes connection $er*or!nce !onitoring5 cell
$er*or!nce !onitoring5 lin: $er*or!nce !onitoring5 nd bord resource !onitoring(
#uring the troubleshooting5 connection $er*or!nce !onitoring nd cell $er*or!nce
!onitoring re o*ten used(
Log in to the RNC LMT5 nd choose Realti3e Per/or3ance .onitoring > Connection
8er/or3ance 3onitoring on the .aintenance tb( On the $o$u$ inter*ce5 select the ite!
to be !onitored nd *ile s'ing director) nd clic: ,K( The $r!eter settings *or cell
$er*or!nce !onitoring5 lin: $er*or!nce !onitoring5 nd bord resource !onitoring re
the s!e s the $receding o$ertion(
+011-2-12 3u0ei Con*identil Pge 110 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Rel-ti!e $er*or!nce !onitoring
02 R'C #cript Con9guration
021 Purpose
To :no0 the net0or: con*igurtion5 neighbor reltion bet0een cells5 s0itch setting5
nd $r!eter setting *ro! the con*igurtion scri$t nd *ile
02" Information to *e Collected
To :no0 the !in sus$icious o$ertions $er*or!ed be*ore nd *ter the $roble!
occurs
03" Information to *e Collected
To chec: 0hether there eCists the lr! in*or!tion bout the corres$onding $roble!5
*or eC!$le5 inter!ittent interru$t o* trns!ission nd high #&P utiliEtion rte
01!" Information to *e Collected
Chec: 0hether there eCists the lr! in*or!tion bout the corres$onding $roble!5
*or eC!$le5 inter!ittent interru$t o* trns!ission(
01)" Information to *e Collected
#uring the dri'e test5 collect the logs t the net0or: side nd t the RNC side(
01,) Method
O$en the TraceTas5.ini *ile in the *ollo0ing $thI #is: letterI W38
LMTWd$torWclientd$torWNodeBW"ersion nu!berWst)leWde*ultst)leWcon*Wtrce( 9ind the
$ro$ert) $ge lbel to be !odi*ied >including the Iub nd %u inter*ces o* the user5 nd Iub
nd %u inter*ces o* the cells?5 nd set the chec: !r:s o* the !onitor ite!s to be trced to
0 or 1(
The !odi*iction rules re s *ollo0sI
N!e o* !onitor ite! F Chec: !r:5 I# o* !onitor ite!5 Pr!eter 1 is re<uired or not5
!Ci!u! o* Pr!eter 15 !ini!u! o* Pr!eter 15 de*ult o* Pr!eter 1
Pr!eter + is re<uired or not5 !Ci!u! o* Pr!eter +5 !ini!u! o* Pr!eter +5 de*ult
o* Pr!eter +
+011-2-12 3u0ei Con*identil Pge 11, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
Pr!eter . is re<uired or not5 !Ci!u! o* Pr!eter .5 !ini!u! o* Pr!eter .5 de*ult
o* Pr!eter .
"lue o* chec: !r:I 1, tic: on the inter*ceK 05 not tic: on the inter*ce b) de*ultK $5 not
dis$l)ed on the inter*ce
Blue *ontsI ECce$t the contents 0hether the $r!eter is re<uired5 the contents in blue *ont
cn re!in bln:5 but their $ositions !ust be reser'ed(
8hether the $r!eter is re<uiredI 05 not re<uiredK 15 re<uiredK $5 non-editble on the
inter*ce
9or detils5 see 9igure 1(
#igure 1 Modi*)ing the $ro$erties o* the !onitor ite!s o* the NodeB C#T
On the LMT5 double-clic: C2T Cell Tracing5 set the I#s o* logicl cells to be trced5
select the !onitor ite!s to be trced on the Iub@%u $ge5 nd clic: ,K(
#igure $ Enbling C#T trcing o* the NodeB cells
#ouble-clic: >ser Tracing( The trce !ethod cn be the initil lin: estblish!ent ti!e5
CRNCI#5 nd IM&I( I* Trace .ethod is set to Chain Ti3e5 note tht the entered ti!e
!ust be consistent 0ith the ti!e o* the BT&(
+011-2-12 3u0ei Con*identil Pge 1+0 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure % Bsic setting
I* )ou select s$eci*ied IM&I I# to trce5 run the .,2 N,204< Node4Id = 777,
NodebTrace-witch=,N co!!nd on the RNC >777 indictes the NodeB I#?(
I* )ou enble user trcing on the NodeB LMT5 set Trace .ethod to I.-I5 nd enter the
corres$onding IM&I I#(
#igure & &etting other !onitor ite!s
&elect the corres$onding C#T !onitor ite!s on the I%B inter*ce nd %% inter*ce
res$ecti'el)(
+011-2-12 3u0ei Con*identil Pge 1+1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
01. Chec7ing Bhether Any 'eighboring Cells
are not Con9gured
Missing neighboring cell detectionI Chec: 0hether n) neighboring cells re not
con*igured5 tht is5 0hether the neighbor reltion is con*igured *or the neighboring cells(
The detection enbles )ou to *ind the !issing neighboring cells(
Missing neighboring cell detection hs three t)$esI Intr-*re<uenc)5 inter-*re<uenc)5 nd
inter-RAT( The three t)$es o* detection re inde$endent o* ech other( A*ter the LMT
deli'ers the MNC#T !essge5 ll cells in the RNC undergo the !issing neighboring cell
detection inde$endentl)(
Intr-*re<uenc) detectionI &et the Trigger Condition o* the 1A e'ent in the intr-*re<uenc)
!esure!ent control to Monitored &et $lus #etected &et( Then5 the %E re$orts the
!esured detected set(
Inter-*re<uenc) detectionI 4ou need to set the detection *re<uenc) nd rnge o* scr!bling
codes( 8hen the RNC enbles the inter-*re<uenc) detection5 !Ci!u! o* .+ neighboring
cells cn be !esured in the !esure!ent control 0hile one cell is not con*igured 0ith so
!n) neighboring cells( There*ore5 the con*igured !issing neighboring cells re used to *ill
the !esure!ent obDect list till .+ neighboring cells(
Inter-RAT detectionI 4ou need to con*igure the net0or: color code5 BT& color code5 bnd
indiction5 nd *re<uenc) rnge to be detected( Li:e the inter-*re<uenc) detection5 the
con*igured !issing neighboring cells re used to *ill the !esure!ent obDect list till .+
neighboring cells(
01.1 8nabling Call 1race for Missing 'eighboring
Cell Detection 1racing
Li:e the inter*ce trcing5 the LMT enbles the cll trce *or !issing neighboring cell
detection trcing >MNC#T?5 s sho0n in 9igure 1(
+011-2-12 3u0ei Con*identil Pge 1++ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Enbling cll trce to chec: 0hether n) neighboring cells re not con*igured
#ouble-clic: .NC2T5 nd the *ollo0ing inter*ce is dis$l)ed(
#igure $ Con*igurtion inter*ce o* intr-*re<uenc) MNC#T
On the con*igurtion inter*ce5 )ou cn select three t)$es o* MNC#TI Intr-*re<uenc)5
inter-*re<uenc)5 nd inter-RAT( 9igure + sho0s the con*igurtion inter*ce o* intr-
*re<uenc) MNC#T(
$. 0nable intra@/reFuenc" .NC2T
9or intr-*re<uenc) MNC#T5 )ou do not need to set n) $r!eters( &et 2etection
T"8e to Intra #reF5 nd clic: ,K( Then5 the *ollo0ing 0indo0 is dis$l)ed(
+011-2-12 3u0ei Con*identil Pge 1+. o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 MNC#T 0indo0
A*ter )ou enble the intr-*re<uenc) MNC#T5 the intr-*re<uenc) !esure!ent control
!essge contins the *ollo0ing in*or!tionI The TriggerCondition o* the 1A e'ent is
detected-etAnd.onitored-etCells(
#igure $ Intr-*re<uenc) !esure!ent control *ter the intr-*re<uenc) MNC#T is enbled
%. 0nable inter@/reFuenc" .NC2T
&et 2etection T"8e to Inter #reF(
The *ollo0ing con*igurtion inter*ce is dis$l)ed(
+011-2-12 3u0ei Con*identil Pge 1+1 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Con*igurtion inter*ce o* inter-*re<uenc) MNC#T
%$lin: %AR9CNI %$lin: %AR9CN o* the cell tht undergoes the MNC#T
#o0nlin: %AR9CNI #o0nlin: %AR9CN o* the cell tht undergoes the MNC#T
&trt o* Pri!r) &cr!bling CodeI Mini!u! scr!bling code tht undergoes the
MNC#T
End o* Pri!r) &cr!bling CodeI MCi!u! scr!bling code tht undergoes the
MNC#T
ConstrintsI
L The reltionshi$ bet0een the u$lin: %AR9CN nd do0nlin: %AR9CN needs to be
constrined b) the user( Considering the sclbilit) nd tht the $rotocol does not
sti$ulte the reltionshi$ bet0een the!5 the s)ste! does not constrin the
reltionshi$ bet0een the!(
L The End o* Pri!r) &cr!bling Code is greter thn or e<ul to the &trt o*
Pri!r) &cr!bling Code(
Clic: ,K( Then5 the MNC#T 0indo0 is dis$l)ed5 s sho0n in 9igure 1(
Obser'e the !esure!ent controlI A*ter )ou enble the inter-*re<uenc) MNC#T5
the cell list o* the inter-*re<uenc) !esure!ent control includes so!e cells in the
MNC#T rnge(
&. 0nable inter@RAT .NC2T
&et 2etection T"8e to Inter RAT(
The *ollo0ing con*igurtion inter*ce is dis$l)ed(
+011-2-12 3u0ei Con*identil Pge 1+; o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Con*igurtion inter*ce o* inter-RAT MNC#T
Net0or: color code >NCC?I The NCC o* the cell tht undergoes the MNC#T(
BT& color code >BCC?I The BCC o* the cell tht undergoes the MNC#T(
9re<uenc) IndictorI The #C& 1200 nd PC& 1,00 h'e so!e o'erl$$ed *re<uenc)
nu!bers( There*ore5 the *re<uenc) indictor is !inl) used *or the bnd indiction o*
the o'erl$$ed *re<uenc) nu!bers(
&trt o* BCC3 AR9CNI The !ini!u! *re<uenc) nu!ber tht undergoes the MNC#T(
End o* BCC3 AR9CNI The !Ci!u! *re<uenc) nu!ber tht undergoes the MNC#T(
Clic: ,K( Then5 the MNC#T 0indo0 is dis$l)ed
Obser'e the !esure!ent controlI A*ter )ou enble the inter-RAT MNC#T5 the cell
list o* the inter-RAT !esure!ent control includes so!e cells in the MNC#T rnge(
01." #topping the M'CD1
Li:e inter*ce trcing5 )ou cn sto$ the corres$onding MNC#T i* closing the !essge
trcing 0indo0(
01.) Reporting the Missing 'eighboring Cell
Message
A*ter the %E re$orts the !esure!ent re$ort on the !issing neighboring cells nd the
!esure!ent re$ort !eets the hndo'er re<uire!ents5 the RNC dis$l)s the in*or!tion
bout the !issing neighboring cells in the !issing neighboring cell !essge trcing
0indo0( 9or eC!$le5 9igure 1 sho0s the !essge trcing 0indo0 *or the !issing intr-
*re<uenc) neighboring cells( The 0indo0 dis$l)s the *ollo0ing in*or!tionI &eril
nu!ber5 genertion ti!e5 cell I# >I# o* best cell?5 stndrd !essge t)$e5 %RNTI5 nd
!essge contents(
+011-2-12 3u0ei Con*identil Pge 1+/ o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Messge trcing *or the !issing intr-*re<uenc) neighboring cells
As sho0n in 9igure 15 1/ !essges re re$orted( #ouble-clic: !essge nd 0indo0 is
dis$l)ed to dis$l) the contents o* the !essge(
#igure $ Re$orted !essge bout the !issing intr-*re<uenc) neighboring cells
The cells >onl) the MNC#T-relted cells? re described s *ollo0sI
The re$orted !essge bout the !issing intr-*re<uenc) neighboring cells
ulRntiI ulRnti o* the %E(
ucAct&etNu!I Nu!ber o* cti'e sets(
usActCellIdI The rr) o* the cell I#s o* the cti'e setK the *irst cell is the best cell(
uc#etectCellNu!I Nu!ber o* detected !issing neighboring cells(
+011-2-12 3u0ei Con*identil Pge 1+= o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
us&ri!bleCodeI Arr) o* the scr!bling code o* the detected !issing neighboring cell(
#igure % Messge trcing *or the !issing inter-*re<uenc) neighboring cells
#ouble-clic: the !essge(
The *ollo0ing 0indo0 is dis$l)ed(
#igure & Re$orted !essge bout the !issing inter-*re<uenc) neighboring cells
The cells re described s *ollo0sI
ulRntiI ulRnti o* the %E
ucAct&etNu!I Nu!ber o* cti'e sets(
AusActCellIdI The rr) o* the cell I#s o* the cti'e setK the *irst cell is the best cell(
%c#etectCellNu!I Nu!ber o* detected !issing neighboring cells(
us%l%r9cnI %$lin: %AR9CN o* the detected !issing inter-*re<uenc) neighboring cell(
us#l%r9cnI #o0nlin: %AR9CN o* the detected !issing inter-*re<uenc) neighboring cell(
usPscI &cr!bling code o* the detected !issing neighboring cell(
9igure ; sho0s the !essges bout the !issing inter-RAT neighboring cells(
+011-2-12 3u0ei Con*identil Pge 1+2 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure ' Messge bout the !issing inter-RAT neighboring cell
ucNCC re*ers to the net0or: color code o* the re$orted !issing neighboring cell5 nd
ucBcc re*ers to the BT& color code o* the re$orted !issing neighboring cell(
ucInterRtBndInd re*ers to the bnd indictor5 nd usInterRtAr*cn re*ers to the *re<uenc)
nu!ber(
01/ #oft 4ailure of D#P
I* the ccess *ilure or cll dro$ occurs in certin #&P 0ithin short $eriod5 the $roble!
!) be becuse o* the so*t *ilure o* the #&P( To chec: the so*t *ilure o* the #&P5 )ou cn
<uer) the C3R log(
I!$ort the C3R log to the tool5 nd select #&P log( I* )ou *ind tht the $roble! !inl)
occurs in the s!e CP% I# 0ithin $eriod5 it indictes tht the $roble! !) be cused b)
the so*t *ilure o* the #&P(
+011-2-12 3u0ei Con*identil Pge 1+, o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
#igure 1 Anl)Eing the so*t *ilure o* the #&P through the C3R log
6uer) the corres$onding #&PI# o* the CP%I# through the CP%I# tool5 nd thus sol'e the
$roble! b) resetting the #&P( In ter!s o* the RNC $lt*or!5 the tool hs the "1 'ersion
nd "+ 'ersion( 4ou need to use the CP%I# tool 0ith the correct 'ersion(
CP# I$.r%r
Enter the heCdeci!l CP%I# to the s$eci*ied $osition( Press #ro3 CP>I2 to obtin the
corres$onding #&P I#( Run the R-T 2-P co!!nd on the LMT to reset the #&P(
#igure $ Resetting the #&P
+011-2-12 3u0ei Con*identil Pge 1.0 o* 1.1
RAN10 KPI Troubleshooting Guide INTERNAL
010 1erminal 1roubleshooting
A KPI-relted $roble! !) be cused b) the co!$tibilit) o* the %E( There*ore5 )ou need
to Dudge the co!$tibilit) o* the %E(
Nor!ll)5 )ou cn Dudge 0hether the $roble! is ssocited 0ith single IM&I( I* the
$roble! occurs onl) in single IM&I5 )ou cn sus$ect tht the $roble! is cused b)
s$eci*ic !odel o* ter!inl( B) ssociting the IM&I 0ith the IMEI5 )ou cn *ind the
ter!inl t)$e o* the *ult) %E(
#igure 1 Anl)Eing the s$ecil %EI# through the C3R log
+011-2-12 3u0ei Con*identil Pge 1.1 o* 1.1