The document provides a summary of the WA Health Equity and Diversity Plan for 2010 to 2015. It outlines the plan's commitment to creating a diverse and equitable workforce, legislative requirements, past achievements, development process including consultation, current workforce profile and targets, and monitoring and reporting procedures. The plan aims to increase representation of identified groups including women in management, Aboriginal people, people with disabilities, culturally diverse individuals, youth, and mature employees.
The document provides a summary of the WA Health Equity and Diversity Plan for 2010 to 2015. It outlines the plan's commitment to creating a diverse and equitable workforce, legislative requirements, past achievements, development process including consultation, current workforce profile and targets, and monitoring and reporting procedures. The plan aims to increase representation of identified groups including women in management, Aboriginal people, people with disabilities, culturally diverse individuals, youth, and mature employees.
The document provides a summary of the WA Health Equity and Diversity Plan for 2010 to 2015. It outlines the plan's commitment to creating a diverse and equitable workforce, legislative requirements, past achievements, development process including consultation, current workforce profile and targets, and monitoring and reporting procedures. The plan aims to increase representation of identified groups including women in management, Aboriginal people, people with disabilities, culturally diverse individuals, youth, and mature employees.
Incorporating the Department of Health, Metropolitan
Health Services, Peel Health Service and WA Country Health Service
WA HEALTH EQUITY AND DIVERSITY PLAN 2010 to 2015
Page 2 of 31 Contents Page
1. Message from the Director General 3 2. Introduction 4 3. Legislative Requirements 4 4. Past Achievements 5 5. Development of the Plan 5 6. Workforce Profile and Targets 6 7. Monitoring and Reporting 7 8. Accountability 8 9. Implementation of the Plan 8 10. Review of the Plan 8 11. Equity and Diversity Outcomes 2010 - 2015 9
Appendix 1: Past Achievements 26 Appendix 2: WA Health Officers with Equity & Diversity Responsibilities 28 Appendix 3: Substantive Equality 30
Page 3 of 31 1 Message from the Director General WA Health is committed to creating an equitable and diverse workforce that is representative of Western Australias diverse community.
This commitment is articulated in the Equity and Diversity Plan which will assist WA Health to provide the public of Western Australia with the best possible health service; one that reflects an appreciation of the states diversity and an understanding of the diverse needs of our patients and clients. Achieving this requires effort from all of us. For WA Health, it means providing an environment in which people want to work, where staff can perform to the best of their capacities, where all employees are treated fairly and with respect, and where there is no harassment or discrimination. It also means encouraging people from a wide range of backgrounds to work for WA Health, especially those from the following groups: women (in management) Aboriginal and Torres Strait Islander people with disabilities people from culturally diverse backgrounds youth (under 25 years) mature employees (over 45 years). For all staff, it means supporting WA Healths endeavours, and seeing the promotion of equity and diversity as both a responsibility and an opportunity to show respect and support for our colleagues and fellow citizens. I endorse WA Healths Equity and Diversity Plan and expect all WA Health managers to take action to help achieve its objectives. Over the next five years, the Plan will be regularly reviewed and updated to ensure it remains current and relevant. I am confident that we will continue to build on the many achievements we have so far.
Kim Snowball Acting Director General J une 2010
Page 4 of 31 2 Introduction The Equity and Diversity (E& D) Plan (the Plan) outlines the equity and diversity outcomes to be achieved by WA Health from 1 J anuary 2010 to 31 December 2015 along with strategies for achieving these outcomes. The Plan provides WA Health with a strategic focus to maximise our human resource potential to provide quality services for our patients and clients. The Plan supports the following four outcomes: The organisational culture values diversity and the work environment is free from racial and sexual harassment. The workplace is free from employment practices that are biased or discriminate unlawfully against employees or potential employees. Employment programs and practices support the achievment of workforce diversity and include strategies for the recruitment, retention and engagement of staff from Equal Employment Opportunity Groups (EEO Groups). A relevant and achievable Plan is maintained and communicated widely.
3 Legislative Requirements The Plan identifies how WA Health will fulfill its obligation to prepare and implement an Equal Opportunity Management Plan in accordance with the objectives of Part IX of The Equal Opportunity Act 1984 (EO Act). The EO Act identifies provisions that public authorities should include in the Plan. These include: the devising of policies and programs by which the objectives of Part (IX) are to be achieved the communication of those policies and programs to persons within the authority the collection and recording of appropriate information the review of personnel practices within the authority (including recruitment techniques, selection criteria, training and staff development programs, promotion and transfer policies and patterns, and conditions of service) with a view to the identification of any discriminatory practices the setting of goals or targets, where these may reasonably be determined, against which the success of the management plan in achieving the objects of this Part (IX) may be assessed the means of evaluating policies and programs the revision and amendment of the management plan the appointment of persons within the authority to implement the provisions contained in items 1 to 7.
Public authorities include all public sector bodies, public universities and local governments. For the purposes of this plan, the term authority refers to WA Health which incorporates the following entities: Department of Health. Metropolitan Health Services Peel Health Service WA Country Health Services
Page 5 of 31 4 Past Achievements
In 2006, WA Health established the WA Health E & D Working Group which included representation from all Area Health Services 1 (AHS). The working group developed the WA Health E & D Plan 2007 2009 and promoted the implementation of strategies contained within the plan. Some of the key equity and diversity achievements made from 2007 to 2009 are provided in Appendix 1.
5 Development of the Plan Consultation During the development of the Plan, consultation was conducted with key internal and external stakeholders. These included: Office of Equal Employment Opportunity WA Health E & D Working Group South Metropolitan Area Health Service Public Health Unit North Metropolitan Area Health Service Public Health and Ambulatory Care Office of Aboriginal Health, WA Health Area Director, Aboriginal Health, WA Country Health Service WA Health Language Services Network WA Health Institute for Healthy Leadership Chief Information Officer Director Health Industrial Relations Service workforce, human resource and employment services areas across WA Health area health service equity and diversity working groups.
Policies and Reviews The following WA Health policies, strategic documents and reports informed the development of the E & D Plan: WA Health Strategic Direction Operational Plan 2009 - 2010 Code of Conduct Equal Opportunity and Diversity Policy Prevention of Bullying, Harassment and Discrimination Policy Workplace Policy for Breastfeeding Flexible Work Practices Policy Phased Retirement Policy Substantive Equality Policy Disability Access and Inclusion Plan Reconciliation Action Plan 2008 - 2013 Aboriginal and Torres Strait Islander Employment Framework Business Plan and Employment Guide Aboriginal Cultural Respect Implementation Framework Welcome to Country and Acknowledgement of Traditional Ownership Guidelines and Protocols Language Services Policy
1 For the purposes of this plan, Area Health Services is a collective term used to refer to North Metropolitan Area Health Service, Child and Adolescent Health Service, South Metropolitan Area Health Service, WA Country Health Service, Royal Street Divisions, Health Corporate Network, Pathwest and Health Information Network.
Page 6 of 31 WA Health Employee Climate Survey Report WA Health Pay Equity Review WA Health Language Services Review.
6 Workforce Profile and Targets WA public sector agencies set their own workforce diversity targets based on their current workforce representation, comparison with other public sector agencies, population demographics and business outcomes. The targets set out below for EEO groups have been established in consultation with the State Health Executive Forum (SHEF) and area health service workforce areas.
WA Health also aims to be inclusive of the needs of employees and prospective employees with respect to other factors such as age (e.g. mature employees and youth), work life balance needs, sexual orientation, and cultural and religious beliefs. Representation of EEO Groups in the WA Health Workforce 2
Figure 1 identifies the percentage of representation that EEO groups have in the WA Health workforce (includes full-time, part-time, casual, sessional staff).
EEO Group 2009 Actual (%) 2010 Target (%) 2011 Target (%) 2012 Target (%) 2013 Target (%) 2014 Target (%) 2015 Target (%) Women in Management in Tier 2 & 3 combined 44.3 45.2 46.1 47 48.1 49.1 50 People from Culturally Diverse Backgrounds 16.1 16.1 16.1 16.1 16.1 16.1 16.1 Aboriginal and Torres Strait Islander 3
2 Diversity data is collected via the WA Health Diversity Data Form at a whole of Health level. Diversity data is concerned with number of persons not number of full time equivalents.
Page 7 of 31 Distribution of EEO Groups (Equity Index 4 ) Figure 2 identifies the equity index for each EEO group in WA Health. The Equity Index measures the extent to which staff from EEO groups are distributed evenly through the salary levels of the organisation. 100 is the ideal equity index for all groups.
EEO Group 2009 Actual
2010 Target
2011 Target 2012 Target 2013 Target 2014 Target 2015 Target Women in Management in Tier 2 & 3 combined 69.2 74.3 79.4 84.5 89.6 94.7 100 People from Culturally Diverse Backgrounds 130.1 maintain at 100 maintain at 100 maintain at 100 maintain at 100 maintain at 100 maintain at 100 Aboriginal and Torres Strait Islander 31.7 43.1 54.5 65.9 77.3 88.7 100 People with Disabilities 170 maintain at 100 maintain at 100 maintain at 100 maintain at 100 maintain at 100 maintain at 100 Figure 2 7 Monitoring and Reporting Regular monitoring and evaluation of the Plan will enable WA Health to assess whether strategies are appropriate, achievable and effective in meeting the objectives of Part IX of the EO Act. The following reporting and assessment framework exists to support the evaluation of the E & D Plan and associated policies:
7.1 Operational Plan - All AHSs report on the implementation of the Plan in the operational plan on a quarterly basis. Monitoring achievements against the relevant operational plan target is undertaken by the Performance Reporting Branch of the Department of Health and reported to the Director General.
7.2 Diversity Data Reporting - WA Health reports diversity data annually through the Minimum Obligatory Information Requirements (MOIR) public sector reporting framework.
7.3 Performance Targets - The Director General of the Department of Health is required to report annually to the Minister for Health on the achievement of diversity targets as outlined in his performance agreement.
7.4 External Monitoring and Reporting - External monitoring and reporting is undertaken by the Director of EO in Public Employment through an evaluation and feedback report which provides an assessment of the extent to which the E & D Plan of a public authority demonstrates reasonable coverage of the requirements listed in S145 of the EO Act. Additional information about agency effectiveness in E & D is gained through the collection and analysis of workforce profile information and the monitoring of staff perceptions in climate surveys.
4 The equity index is a measure of "compression" - the extent to which a given occupational group is primarily to be found at the lower classification levels.
Page 8 of 31 8 Accountability The SHEF 5 is responsible for ensuring that the principles of equity and diversity are applied across WA Health. This responsibility is reinforced through the performance agreements of SHEF members and the WA Health Operational Plan.
Managers and supervisors are responsible for ensuring that diversity, equal opportunity and anti-discrimination principles, policies and strategies are followed and integrated into appropriate planning and practices in the workplace.
Employees are responsible for adhering to equity and diversity, and anti-discrimination principles and policies and integrating these into their practices in the workplace.
9 Implementation of the Plan The SHEF has overall accountability to ensure the achievement of the outcomes included in the Plan are met. AHSs are responsible for implementing the specific strategies outlined in the Plan. Workforce and human resource areas are responsible for coordinating strategies in their respective health areas and providing advisory support. Some staff have equity and diversity responsibilities as part of their roles. Their position titles are provided at Appendix 2.
The Plan will be communicated to staff via publication on the intranet and email. Managers and supervisors are responsible for ensuring that all staff without an email address have access to the Plan.
10 Review of the Plan This Plan operates from 2010 to 2015. During this time, the Plan may be revised or updated to reflect changes in strategic direction impacting on the Plan. The Plan will be reviewed and reported upon on an annual basis and reviewed 6 months prior to its expiry with the view to developing the next Plan. All recommendations to revise or update the Plan will go through a consultation process and be referred to the SHEF for its endorsement.
5 SHEF membership is defined at Appendix 2.
Page 9 of 31 11 Equity and Diversity Outcomes 2010 - 2015 OUTCOME 1 WA Healths culture values diversity and the work environment is free from racial and sexual harassment, discrimination and bullying. Strategies designed to meet this outcome focus on ensuring a transparent accountability and governance framework for achieving EEO and workforce diversity. To achieve this outcome WA Health will actively implement the following strategies: Strategy 1.1: Ensure a transparent accountability and governance framework for Equity and Diversity. INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 1.1.1 SHEF members have their E & D responsibilities clearly identified, and measured in their performance agreements, duty statements and performance assessments.
Director General
Annually in March The performance agreement of the Director General and Area Chief Executives (or equivalents) include E & D responsibilities and these are assessed at performance development reviews.
1.1.2 AHSs report on the progress of E & D initiatives on a quarterly basis through the operational plan. Area Chief Executive or equivalent Quarterly in J anuary, April, J uly, October
Operational plan progress reports are provided to the Director General on a quarterly basis. 1.1.3 Establish a WA Health E & D industry representative group to plan and monitor EEO and diversity outcomes. Director Workforce, Royal Street Divisions
31 August 2010 The terms of reference of the E & D industry representative group are endorsed by the Director General. Strategy 1.2: E & D initiatives are incorporated into business planning. INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 1.2.1 AHSs incorporate E & D initiatives of this plan into their operational plans. Area Chief Executive or equivalents Annually in March Area Health Service strategic and operational plans include E & D initiatives.
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INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 1.2.2 AHSs develop, implement and review E & D initiatives to achieve the outcomes of the WA Health E & D Plan: Develop and review E & D initiatives.
Implement E& D initiatives.
Area Health Service (AHS) Workforce Directors or equivalents 6
Executive Directors (not Workforce) or equivalents 7
31 December 2015 AHSs report on the extent of achievement of E & D initiatives quarterly under the Operational Plan. Strategy 1.3: Structures, policies and procedures exist to ensure the workplace is free of harassment, discrimination and bullying INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 1.3.1 Policy on prevention of bullying, harassment and discrimination is reviewed every two years. Director Workforce, Royal Street Divisions Policy reviewed by: 31 Dec 2010, 2012 & 2014 The policy is endorsed by the Director General. 1.3.2 Managers and employees are informed of policies and procedures for managing bullying, harassment and discrimination through communication strategies, education initiatives and induction. AHS Workforce Directors or equivalents May 2011 May 2013 May 2015
AHSs develop and implement a communication strategy to be reviewed every two years.
6 AHS Workforce Directors or equivalents is a collective term used to refer to staff with overall responsibility for workforce or human resources areas in area health services. Relevant position titles are provided at Appendix 2. 7 Executive Directors or equivalents is a collective term which is defined at Appendix 2.
Page 11 of 31
INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 1.3.2 Managers and employees are informed of policies and procedures for managing bullying, harassment and discrimination through communication strategies, education initiatives and induction (continued). AHS Workforce Directors or equivalents Ongoing
Quarterly in J anuary, April , J uly, October Information about the policy and procedures is provided at each induction.
Progress towards meeting the target percentage of staff participating in education initiatives is included in operational plan reports.
1.3.3 Existing internal employee support networks (Contact, Grievance, Peer Support etc) are maintained, appropriately supported and promoted to new and existing staff. AHS Workforce Directors or equivalents Six monthly in April and October
Up to date registers of support officers are maintained in human resource/workforce areas. The names of support officers are made available to staff via the Health Online Information Intranet, local intranets, email, local newsletters and notice boards.
Human resource (HR) /workforce areas have regular contact with support officers using various methods as appropriate.
Support officers receive training opportunities on a needs basis.
1.3.4 Promote the Employee Assistance Program (EAP) to staff through communication strategies, education initiatives and induction. AHS Workforce Directors or equivalents Six monthly in April and October Information about the EAP is provided at each induction and circulated to staff via global email, newsletters, networks, notice boards and induction as appropriate.
1.3.5 Record formal incidents of harassment, discrimination and bullying and report in accordance with WA Health policy.
AHS Workforce Directors or equivalents Ongoing as each incident occurs
HR/workforce areas maintain a register of all incidents assessed as harassment, discrimination and bullying.
Page 12 of 31
Strategy 1.4: Promote a harmonious workplace environment that values diversity INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 1.4.1 The WA Health Code of Conduct is reviewed every three years (or as required). Director Workforce, Royal Street Divisions Reviewed by: Dec. 2011 Dec. 2014
The reviewed Code of Conduct is endorsed by the Director General. 1.4.2 The WA Health Code of Conduct is promoted to existing and new staff through communication strategies and induction. AHS Workforce Directors or equivalents Ongoing
April 2011 April 2014 Information about the code is provided at each induction.
The Code of Conduct is promoted to staff using various methods such as operational directive, email, newsletters and notice boards. 1.4.3 The Equal Opportunity & Diversity Policy is reviewed every 2 years. Director Workforce, Royal Street Divisions
Reviewed by: 1 Sept 2010 1 Sept 2012 1 Sept 2014
The policy is endorsed by the Director General.
1.4.4 The Equal Opportunity & Diversity Policy is promoted to existing and new staff through communication strategies, education initiatives and induction. AHS Workforce Directors or equivalents J an. 2011 J an. 2013, J an. 2015
The policy is promoted to staff via operational directives, email, newsletters, notice boards and education initiatives. Information about the policy is provided at each induction. 1.4.5 AHSs encourage staff to attend training programs and events that celebrate diversity and culture. AHS Workforce Directors or equivalents
AHS Workforce Directors or equivalents J an. 2011 J an. 2013, J an. 2015
Every four months in February, J une and November The policy is promoted to staff via operational directives, email, newsletters, notice boards and education initiatives. Information about the policy is provided at each induction.
Training programs and events are promoted regularly to staff using various methods including email, newsletters and notice boards.
Page 13 of 31 OUTCOME 2 Workplaces are free from employment practices that are biased or discriminate unlawfully against employees or potential employees. Strategies designed to meet this outcome focus on providing fair and equitable policies and practices for employees and potential employees in all areas of human resource management. To achieve this outcome WA Health needs to overcome barriers that may have disadvantaged some members of EEO groups and actively implement the following strategies: Strategy 2.1: Recruitment Strategy incorporates equity and diversity outcomes INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 2.1.1 Review and update the WA Health Recruitment and Selection Policy and Guidelines with particular reference to EEO and diversity and substantive equality principles 8 , selection methods for recruiting a diverse workforce and links to relevant documents that promote equity and diversity.
Director Workforce Services Health Corporate Network Reviewed by 1 Aug 2010 1 Aug 2012 1 Aug 2014 The WA Health Recruitment and Selection Policy and Guidelines are endorsed by the Director General. 2.1.2 Managers and employees are informed of revised Recruitment & Selection Policy and Procedures AHS Workforce Directors or equivalents Nov. 2010 Nov. 2012 Nov. 2014
Staff receive information about the revised policy and procedures via operational directives, email, newsletters, notice boards, induction and education initiatives.
2.1.3 Review and update selection panel training to incorporate equity and diversity and substantive equality principles and selection methodologies for recruiting a diverse workforce.
AHS Workforce Directors or equivalents Annually in October Training program curricula and website information are reviewed to ensure that E & D related and substantive equality principles and selection methodologies are included.
8 Information about substantive equality is provided at Appendix 2.
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INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 2.1.4 Identify in the Recruitment & Selection Procedures the need for recruitment and selection training programs to include E & D and substantive equality principles and related selection methodologies.
Director Workforce Services, Health Corporate Network 1 Aug 2010 1 Aug 2012 1 Aug 2014 The Recruitment & Selection Procedures identify that the need for recruitment and selection training programs to include E & D and substantive equality principles and related selection methodologies.
2.1.5 Advertising processes encourage applicants from EEO groups to apply Director Workforce Services Health Corporate Network
Ongoing The following statement is included in all job advertisements WA Health is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities. 9
Recruitment and Selection guidelines identify the different recruitment and selection performance measures required by: o Aboriginal and Torres Strait Islanders o people from culturally diverse backgrounds o people with disabilities.
2.1.6 Review J DFs of advertised positions to ensure they do not discriminate against EEO groups AHS Workforce Directors or equivalents Twice per year in April and October A sample of J DFs of advertised positions are reviewed in each AHS to ensure that they do not discriminate against EEO groups.
9 Department of Health Western Australia, 2009, Aboriginal Employment A guide to better attraction, selection and retention strategies across WA Health 9
Page 15 of 31 Strategy 2.2: Employment options provide flexibility for employees at all levels of the organisation INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 2.2.1 The Flexible Work Arrangements Policy is reviewed every two years. Director Workforce, Royal Street Divisions Reviewed by 1 Feb 2011, 2013 & 2015
The WA Health Flexible Work Arrangements Policy is endorsed by the Director General. 2.2.2 The Flexible Work Arrangements Policy is promoted to existing and new staff through communication strategies, induction and education initiatives.
AHS Workforce Directors or equivalents May 2011 May 2013 May 2015 The policy is promoted to staff via operational directives, email, newsletters, notice boards, induction and education initiatives.
Strategy 2.3: The exit survey process provides an avenue for addressing inequitable employment practices 2.3.1 A health system wide exit survey process is developed. Director Workforce, Royal Street Divisions
1 J uly 2010 A health system wide electronic and paper based exit survey process is developed by 1 J uly 2010.
2.3.2 All AHSs have an exit survey process in place. AHS Workforce Directors or equivalents
31 J uly 2010 A health system wide electronic and paper based exit survey is implemented by 31 J uly 2010.
2.3.3 The Exit Survey Policy and Guidelines are developed and reviewed. Director Workforce, Royal Street Divisions
31 J uly 2010 31 J uly 2012 31 J uly 2014 The WA Health Exit Survey Policy and Guidelines are endorsed by the Director General.
2.3.4 The Exit Survey Policy and Guidelines are promoted to existing and new staff through communication strategies, induction and education initiatives.
AHS Workforce Directors or equivalents Sept. 2010 Sept. 2012 Sept. 2014 The policy is promoted to staff via operational directives, email, newsletters, notice boards, induction and education initiatives-.
Page 16 of 31 INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 2.3.5 Exit Survey data is reported to area health services on a regular basis Director Workforce, Royal Street Divisions
Quarterly in J anuary, April, J uly, October
Six monthly in J anuary and J uly
Survey return rate is reported to Area Health Service workforce directors on a quarterly basis.
Survey findings are formally reported to area health service workforce directors on a six monthly basis. 2.3.6 AHSs monitor and respond to issues raised through the exit survey process. AHS Workforce Directors or equivalents Ongoing
Six monthly in April and October
Local exit survey representatives report issues raised in real time data to AHS Workforce Directors.
AHSs report on the reasons why people leave the workplace and associated management strategies, in the operational plan report. Strategy 2.4: The grievance resolution process provides an avenue for addressing employee grievances 2.4.1 The Employee Grievance Resolution Policy and is reviewed every two years. Director Workforce, Royal Street Divisions
Reviewed by: 1 Nov 2010 1 Nov 2012 1 Nov 2014
The WA Health Employee Grievance Resolution Policy is endorsed by the Director General.
2.4.2 Develop and maintain local employee grievance resolution guidelines. AHS Workforce Directors or equivalents Reviewed by: 1 April 2011 1 April 2013 1 April 2015
Local AHS employee grievance guidelines are endorsed by Area Health service Chief Executives or equivalents.
Page 17 of 31 INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 2.4.3 The Grievance Resolution Policy and Guidelines is promoted to existing & new staff through communication strategies, induction & education initiatives. AHS Workforce Directors or equivalents J uly 2013 J uly 2015 J uly 2015 The policy is promoted to staff via operational directives, email, newsletters, notice boards, induction and education programs.
OUTCOME 3 Employment programs and practices include strategies for EEO groups, to achieve workforce diversity Strategies designed to meet this outcome focus on increasing the participation of EEO Groups in the workforce at all levels. Although WA Health is committed to improving employment outcomes for all diversity groups, there needs to be particular focus on developing strategies for Aboriginal and Torres Strait Islanders who remain significantly under represented in the WA Health workforce, even in regions with a significant Indigenous client base. Given Healths mature workforce and likelihood of increased exits through retirement over the coming years, strategies focused on retaining mature aged employees are essential.To achieve this outcome WA Health will actively implement the following strategies:
Strategy 3.1: Improve employment outcomes for EEO Groups INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.1.1 AHSs monitor progress against workforce diversity targets based on their current workforce representation, patient/client needs and business outcomes. AHS Workforce Directors or equivalents Annually in J uly AHSs report regularly on workforce representation and distribution. 3.1.2 Promote the use of entry level employment programs and traineeships to managers e.g. Graduate Development Program Public Sector School Based Traineeships. AHS Workforce Directors or equivalents Six monthly in February and August Entry-level employment programs and traineeships are promoted to managers via workforce consultants, newsletters, email and notice boards.
Page 18 of 31 Strategy 3.2: Maintain current workforce diversity data for all EO groups to be used in workforce planning and development of EEO and diversity strategies INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.2.1 Use the Employee Diversity Data Form across Health to collect diversity information from all employees. AHS Workforce Directors or equivalents
and
Chief Information Officer Ongoing
Ongoing
30 J une 31 Dec Employee Diversity Data Form is included in all new recruitment starter packs.
Returned forms are data entered into the human resource information system.
The HR Reporting Branch report on the Employee Diversity Data Form return rate to AHS Workforce Directors on 30 J une and 31 December each year.
3.2.2 Encourage staff to complete a Diversity Data Form e.g. through: system wide survey distribution in J une 2010 including capacity to update E and D data in My HR function Health intranet sites AHS Workforce Directors or equivalents Ongoing
31 Dec.2015
April and October
Staff are provided with the opportunity to complete the form at induction.
Online updating methodologies are implemented.
Six monthly reminders are sent to staff through various strategies including newsletters and email. 3.2.2 Identify tools for reporting E & D data at health system wide level and Area Health Service level.
AHS Workforce Directors or equivalents 30 J une 2011 Increase in percentage and accuracy of E & D data reported.
3.2.3 Develop tools for reporting E & D data at health system wide level and Area Health Service level. e.g. workforce diversity report templates to assist with monitoring the workplace profile and E & D targets. Director Workforce Royal Street Divisions and Chief Information Officer 30 J une 2011 Increase in percentage and accuracy of E & D data reported.
Page 19 of 31 Strategy 3.3: Develop and implement education initiatives that increase the cultural awareness of WA Health employees INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.3.1 Awareness of different cultures is developed through communication strategies and education initiatives. AHS Workforce Directors or equivalents Six monthly in April and October Awareness of different cultures is promoted to staff using various methods such as operational directives, email, newsletters, notice boards and education initiatives.
Strategy 3.4: Establish strategies targeted at improving employment outcomes for women 3.4.1 Analyse workforce data pertaining to women in management and develop and implement strategies as appropriate.
Analyse workforce data and develop strategies
Implement strategies
AHS Workforce Directors or equivalents
Executive Directors (other than Workforce) or equivalents Six monthly in April and October Workforce representation targets are reached for women in management. 3.4.2 Review workforce strategies implemented in relation to increasing the representation of women in management from 2001 onwards over the last 10 years and assess their impact.
Director Workforce Royal Street Divisions 31 December 2010 Workforce strategies in relation to women in management implemented from 2001 onwards are reviewed and their impact identified. 3.4.3 Review the results of the WA Health pay equity audit undertaken in 2008/2009, recommend strategies to address gender inequality, and implement endorsed strategies. Director Workforce Royal Street Divisions 1 J uly 2012 Recommendations are endorsed by the Director General.
Recommendations endorsed by the Director General are implemented.
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INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.4.4 The Workplace Policy for Breastfeeding is reviewed every two years. Director Workforce Royal Street Divisions Reviewed by: 1 Feb 2012 1 Feb 2014
The WA Health Workplace Policy for Breastfeeding is endorsed by the Director General.
3.4.5 The Workplace Policy for Breastfeeding is promoted to existing and new staff through communication strategies, induction and education initiatives.
AHS Workforce Directors or equivalents I May 2012 1 May 2014 The policy is promoted to staff via operational directives, email, newsletters, notice boards, induction and education initiatives. Strategy 3.5: Establish strategies targeted at improving employment outcomes for Aboriginal and Torres Strait Islanders at all levels of the organisation. 3.5.1 Implement workforce related strategies outlined in the Aboriginal and Torres Strait Islander Employment Business Plan 2008 -2013 10 .
Executive Directors or equivalents 31 December 2013 Workforce representation targets are reached for Aboriginal and Torres Strait Islanders.
10 Department of Health Western Australia, 2008, Aboriginal and Torres Strait Islander Employment Business Plan 2008 - 2013
Page 21 of 31 INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.5.2 Develop and implement recruitment and retention strategies as outlined in the publication Aboriginal Employment A guide to better attraction, selection and retention strategies across WA Health. 11
Develop recruitment and retention strategies.
Implement recruitment and retention strategies.
AHS Workforce Directors or equivalents
Executive Directors (other than Workforce) or equivalents 31 December 2013 Employment strategies developed and implemented are aligned to the Aboriginal and Torres Strait Islander Employment Business Plan 2008 -2013 12 and A guide to better attraction, selection and retention 13
strategies.
Workforce representation targets are reached for Aboriginal and Torres Strait Islanders.
Strategies are implemented within agreed timeframe. Strategy 3.6: Establish strategies targeted at improving employment outcomes of people with disabilities at all levels of the organisation. 3.6.1 Analyse workforce data pertaining to people with disabilities and develop and implement strategies as appropriate.
Analyse workforce data and develop strategies.
Implement strategies.
AHS Workforce Directors or equivalents
Executive Directors (other than Workforce) or equivalents Six monthly in April and October Maintain an equity index of 100 for people with disabilities.
11 Department of Health Western Australia, 2009, Aboriginal Employment A guide to better attraction, selection and retention strategies across WA Health. 11
12 Department of Health Western Australia, 2008, Aboriginal and Torres Strait Islander Employment Business Plan 2008 - 2013 13 Department of Health Western Australia, 2009, Aboriginal Employment A guide to better attraction, selection and retention strategies across WA Health. 13
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INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.6.2 Reduce barriers of access to employment for people with disabilities in accordance with Outcome 7 14 of the Disability Access and Inclusion Plan (DAIP). AHS Workforce Directors or equivalents Quarterly in J anuary, April, J uly and October from J anuary 2012
Annually in J une Strategies to achieve employment related Outcome 7 of the DAIP are developed and implemented.
An equity index of above 100 for people with disabilities is maintained.
Annual report includes DAIP achievements. 3.6.3 Develop guidelines for employing people with disabilities to assist with the implementation of employment related to Outcome 7 in the Disability Access and Inclusion Plan. AHS Workforce Directors or equivalents 30 J une 2011 Guidelines for employing people with disabilities are endorsed by the Director General. Annual report includes DAIP achievements. Strategy 3.7: Establish strategies targeted at improving employment outcomes for people from culturally diverse backgrounds at all levels of the organisation 3.7.1 Analyse workforce data pertaining to people from culturally diverse backgrounds and develop and implement employment strategies as appropriate. Analyse workforce data and develop strategies.
Implement strategies.
AHS Workforce Directors or equivalents
Executive Directors (other than Workforce) or equivalents Six monthly in April and October An equity index of 100 is maintained for people from culturally diverse backgrounds in the workforce.
14 In accordance with a review of the Disability Services Act 1993, an additional outcome (Outcome 7) pertaining to reducing employment barriers for people with disabilities will be added to Disability Access and Inclusion Plans from approximately 1 J uly 2011.
Page 23 of 31 INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.7.2 Progress the E & D related recommendations from the WA Health Language Services Review. AHS Workforce Directors or equivalents 31 December 2013
E & D related recommendations are implemented by agreed timeframe. Strategy 3.8: Establish strategies targeted at improving employment outcomes for youth (<25 years) at all levels of the organisation 3.8.1 Analyse workforce data pertaining to youth and develop and implement strategies as appropriate. Analyse workforce data and develop strategies.
Implement strategies.
AHS Workforce Directors or equivalents
Executive Directors (other than Workforce) or equivalents
Six monthly in April and October Workforce representation targets are reached for youth. 3.8.2 Develop and implement programs that support and encourage employment opportunities for young people, e.g. graduate development programs for clinical and non-clinical staff, and traineeships.
Executive Directors (other than Workforce) or equivalents and WA Health Leadership Institute
Annually by 31 December 10 graduates are employed in non-clinical graduate programs each year.
AHSs have reached their targets in relation to number of graduates employed in clinical graduate programs.
AHS have reached their targets in relation to number of traineeships arranged each year.
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Strategy 3.9: Establish strategies targeted at improving employment outcomes for mature age employees (>45 years) at all levels of the organisation. INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 3.9.3 The Phased Retirement Policy is reviewed every two years. Director Workforce Royal Street Divisions Reviewed by: 1 J uly 2010 1 J uly 2012 1 J uly 2014
The WA Health Phased Retirement Policy is endorsed by the Director General.
3.9.4 The Phased Retirement Policy is promoted to existing and new staff through communication strategies, induction and education initiatives.
AHS Workforce Directors or equivalents 1 Oct. 2010 1 Oct. 2012 1 Oct. 2014 The policy is promoted to staff via operational directives, email, newsletters, notice boards, induction and education initiatives.
3.9.5 Develop and implement strategies that support the retention of mature age employees and promote flexibility in the workplace. Develop strategies
Implement strategies
AHS Workforce Directors or equivalents
Executive Directors (other than Workforce) or equivalents
Annually by 31 December Workforce representation targets are reached for mature aged employees in the workforce
Page 25 of 31 OUTCOME 4 Communication, Review, Amendment and Evaluation of the WA Health Equity and Diversity Plan This outcome is concerned with maintaining a relevant and achievable Plan that is communicated widely across WA Health to managers and employees. To achieve this outcome WA Health will actively implement the following strategies: Strategy 4.1: EEO and diversity strategies are communicated and promoted across WA Health INITIATIVE ACCOUNTABILITY TIMEFRAME PERFORMANCE INDICATORS 4.1.1 The Equity and Diversity Plan is communicated to all employees via operational directive, staff induction, intranet, email and newsletters.
AHS Workforce Directors or equivalents 1 J uly 2010 All staff have access to the E&D Plan. E&D Plan is available on WA Health and AHS intranets. Strategy 4.2: The WA Health Equity and Diversity Plan is monitored, reviewed, evaluated and amended 4.2.1 The Plan is monitored and reviewed to ensure outcomes and strategies remain relevant to the operations of WA Health. AHS Workforce Directors or equivalents Annually J une 2011 onwards
The Plan is reviewed and amended annually. 4.2.2 A report is provided to SHEF on progress and achievements against desired outcomes. AHS Workforce Directors or equivalents Annually J une 2011 onwards
A report is provided to SHEF annually on progress and achievements against desired outcomes. 4.2.3The Plan and relevant policies and procedures related in the Plan are evaluated to identify gaps and areas for improvement. AHS Workforce Directors or equivalents Annually J une 2011 onwards
The Plan is amended and priorities are reviewed and amended annually
Page 26 of 31 Appendix 1 Past Achievements Progress against the previous WA Health Equity and Diversity Plan includes the following achievementss: Policies that support equity and diversity; prevention of harassment, discrimination and bullying; flexible work practices; breastfeeding in the workplace; phased retirement and the Code of Conduct were updated. A Work Life Balance and Equity Unit was in place for 12 months during which time it implemented key strategies across WA Health that facilitated improved access to flexible work practices and retention of staff. Over 500 managers and staff participated in work life balance education programs. A Work Life Balance Research Program is being undertaken in collaboration with the Centre for Work +Life, University of South Australia to improve the capacity of WA Health employees to secure a healthy work life balance and to inform evidence based policy, intervention and practice. Employees were made aware of work life balance, equity and diversity through regular communication, education and promotion, including a website, newsletter and numerous publications. An equity and diversity induction flyer was developed and is now included in all new employees induction packages. A pay equity audit was undertaken across WA Health and a report has been developed containing several recommendations that support the promotion of women in WA Health. The Office of Aboriginal Health continue to develop policies, programs, practices and publications to support attraction, retention, development and promotion of the Aboriginal workforce at WA Health, including: o Aboriginal and Torres Strait Islander Employment Framework Business Plan 2008 -2013 o Aboriginal Employment Guide o WA Aboriginal Health Impact Statement and Guidelines o WA Health Reconciliation Action Plan o Cultural Maintenance Workbook o Welcome to Country and Acknowledgement of Traditional Ownership Guidelines and Protocols for WA Health o Department of Health Western Australia, 2009, Aboriginal Employment A guide to better attraction, selection and retention strategies across WA Health. WA Health undertook a language services review and established a Language Services Network to support the ongoing implementation of the recommendations of the review. WA Health continued to offer a Graduate Development Program that supports increased youth in the workforce. Workforce diversity demographics were collected and reported.
Page 27 of 31 Systems currently in place across WA Health that support the achievement of equal employment opportunity and diversity in the workplace include: employee support networks including contact, grievance and peer support programs family rooms and breastfeeding rooms at several sites planned childcare at redeveloped and new health sites ongoing communication, education and promotion strategies. Page 28 of 31 Appendix 2 WA Health Staff with E & D Responsibilities
State Health Executive Forum Membership: Director General Executive Director, Innovation & Health System Reform Executive Director, Development Chief Executive, South Metropolitan Area Health Service Chief Executive, North Metropolitan Area Health Service Executive Director, Child and Adolescent Health Service Chief Executive Officer, WA Country Health Service Chief Medical Officer Executive Director, Mental Health Division Director, Finance Executive Director, Public Health Chief Information Officer Director, Office of Aboriginal Health Director, Director Generals Division
Area Chief Executive or equivalent includes: Executive Director, Innovation & Health System Reform Executive Director, Development Chief Executive, South Metropolitan Area Health Service Chief Executive, North Metropolitan Area Health Service Executive Director, Child and Adolescent Health Service Chief Executive Officer, WA Country Health Service Chief Medical Officer Executive Director, Mental Health Division Director, Finance Executive Director, Public Health Chief Information Officer Director, Office of Aboriginal Health Director, Director Generals Division Chief Pathologist, PathWest
Area Health Service Workforce Directors or equivalents includes: Executive Director Workforce, North Metropolitan Area Health Service (includes Dental Health Service) Executive Director Workforce, South Metropolitan Area Health Service Executive Director Corporate Services, WA Country Health Service Director Human Resources, WA Country Health Service Executive Director, PathWest Director Workforce, Royal Street Divisions Director Workforce Services, Health Corporate Network Director Corporate Services, Health Information Network Executive Directors or equivalents includes: South Metropolitan Area Health Service: Executive Director Facilities Management Executive Director Nursing Executive Director Medical Services Executive Director Workforce
Page 29 of 31 Executive Directors or equivalents (continued) includes: North Metropolitan Area Health Service and Child and Adolescent Health Service Executive Director Public Health and Ambulatory Care Executive Director Sir Charles Gairdner Group Executive Director Swan Kalamunda Health Service Executive Director NMAHS Mental Health Executive Director Women and Newborn Health Service Executive Director Child and Adolescent Health Service Executive Director NMAHS Facilities Management Executive Director NMAHS Finance Executive Director NMAHS Safety Quality and Performance Executive Director NMAHS Workforce Executive Director NMAHS Clinical Planning and Redevelopment Royal Street Divisions: Executive Director Innovation & Health System Reform Executive Director Public Health Chief Medical Officer Chief Finance Officer Chief Psychiatrist Director Workforce Director, Director General's Division WA Country Health Service: Chief Operating Officer Executive Director of Nursing Executive Director Primary Care and Organisational Development Executive Director Medical Services Executive Director Corporate Services Health Information Network: Chief Information Officer PathWest: Executive Director Pathwest Health Corporate Network: Director Finance Director Supply Director Employee Benefits Director Workforce Services Senior Manager Business Support
Equity and Diversity Industry Representative Group Membership includes representatives from:: Health Corporate Network Health Information Network South Metropolitan Area Health Service North Metropolitan Area Health Service, Child and Adolescent Health Service and Dental Health PathWest Royal Street Divisions WA Country Health Service
Page 30 of 31 Appendix 3 Substantive Equality
Substantive equality recognises that: Rights, entitlements, opportunities and access are not necessarily distributed equally throughout society. Equal or the same application of rules to unequal groups can have unequal results. Where service delivery agencies cater to the needs of the majority group, other people with different needs may miss out on essential services. Equal treatment, therefore, is not about treating people the same; it is about treating people differently in order to cater for different needs.
The WA Government is committed to a public sector that takes pride in the provision of services to a diverse community and to continuous improvement in the provision of services in a fair and non-discriminatory manner. In keeping with this commitment, the Government is seeking to provide all Western Australians with improved access to services that best meet their needs.
The Policy Framework for Substantive Equality (the Policy Framework) provides a clear direction for addressing systemic discrimination and responding to the different needs of individuals in the community through a process of continuous improvement. Its objectives are:
to achieve substantive equality in the WA public sector by eliminating systemic racial discrimination in the provision of public sector services to promote sensitivity to the different needs of client groups.
WA Health is committed to implementing the Government of Western Australias Policy Framework for Substantive Equality (the Policy Framework) and is accountable for meeting substantive equality outcomes across services provided and funded by government. Implementation will extend to all service areas of operation within WA Health.
Substantive equality seeks to recognise that some policies and practices actively prevent particular groups of people from understanding or accessing services that others take for granted. Therefore, in order for people to be treated equally, it is necessary to treat people differently to cater for different needs.
To achieve this WA Health is required to: assess how policies, programs and practices affect Aboriginal people and people from culturally and linguistically diverse backgrounds monitor policies, programs and practices to ensure they meet the diverse needs of these groups ensure that staff are equipped with the knowledge and skills to address issues of systemic racism recognise and appraise organisational progress towards achieving substantive equality.
WA Health will work in partnership with the Substantive Equality Unit (Equal Opportunity Commission) to develop, monitor and report on the implementation of the Policy Framework.
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The Director General is responsible for the implementation of the Policy Framework and reports on its progress to the Commissioner for Equal Opportunity of WA.
The WA Health Substantive Equality Implementation Committee contains representatives from all health areas. For more information about substantive equality in your health area, contact Luci Bertoli by telephone on 9222 2405 or email at luci.bertoli@health.wa.gov.au.
To access the WA Health Substantive Equality Policy, go to http://intranet.health.wa.gov.au/policies/doh_policy.cfm.