An Internship Report

On
Overall Activities of
Padma Oil Limited
1
Internship Report On
Overall Activities of
Padma Oil Limited.
(Internship report is Submitted For the Partial Fulfillment of the Degree of Bachelor of Business of
Administration with a Major in Finance
Submitted !o"
Mr.Abul Khair
Managing Director
PADMA Oil Company Limited
Strand Road, Sadarghat
Chittagong.
Prepared B#
ame! "anu Sree Debi
Roll o. ##$%&&%
Regi'tration o. ####()$
Program! **A
Seme'ter! +
th

Ma,or in -inance
CC eural
Lal.han *a/ar
Chittagong, *anglade'h
DA"0 O- S1*M2SS2O!
1&3%&3(%1)
(
Letter Of transmittal
Date!
"o
Mr.Abul Khair
Managing Director
PADMA Oil Company Limited
Strand Road, Sadarghat
Chittagong.
Sub: Submission of Internship report titled Overall Activities of Padma Limited.
Dear Madam
4ith the re'pect, 2 'tate the 5act 5or your .ind con'ideration that, 2 ha6e to per5orm ( month
intern'hip program due to **A cour'e outline to ac7uire practical .no8ledge about the
pre'ent trend o5 Padma Oil Limited.
9ou 8ill be intere'ted to note that POL i' a 'ub'idiary o5 *anglade'h Petroleum corporation
8hich mar.eting the Petroleum Oil and Lubricant'. 2 try to 5ocu' the problem', pro'pect' and
per5ormance' o5 my company in thi' report, 8ith my all e55ort'.
May, 2 there5ore, pray and hope that you 8ould .indly accept my 2ntern'hip report error' and
omi''ion 'hould be con'idered and oblige thereby.
Sincerely your'
ame!
: ;
ame! "anu Sree Debi
<
Roll o. ##$%&&%
Regi'tration o. ####()$
Program! **A
Seme'ter! +
th

Ma,or in -inance
Acknoled!ement
At 5ir't all prai'e and indebt ne'' to the Almighty Allah, the Lord o5 =lory and >onor and hi' -riend
our Prophet Mohammad :SM;, 5or all the ble''ing 'ho8er' upon me to ma.e 'uch a 'ucce''.
2n order to pre'ent the 2ntern'hip Report to the 2n'tructor o5 our department 2 proceeded to the
Meghna Petroleum Limited 8ith the recommendation letter 5rom the department. =radually 2
obtained the permi''ion 5rom the authority and 'tarted the 2ntern'hip program 8ith, Meghna
Petroleum Limited, Agrabad, >ead O55ice, Chittagong.
2 8ould li.e to o55er a 'pecial than.' to my 'uper6i'or and the authority o5 CC eural.
During my intern'hip program 2 attended the o55ice regularly in the o55ice time in order to collect
data and to ob'er6e the e6ery day operating 'y'tem o5 the Meghna Petroleum Limited.
2t being' a part o5 academic 'tudy 8ith practical implication. "hi' 'tudy ha' been initiated to e?plore
the =eneral acti6itie', Account, 0RL, 5inance, audit, >RM acti6itie' o5 Meghna Petroleum Limited.
2n thi' regard, 2 8ould li.e than. my Managing Director, Mr. Md. Abul Khair, D=M :Operation;,
Mr. Md. Alim 1ddin, D=M :0R; Mr. Md. Ma'udur Rahman, D=M :-inance; Mr. Md. Kamrul
>o''ain, A=M :-inance; Mr. Ka/i Mono8ar Dilder, A=M :0R; Mr. Md. A.ther >o''ain.
At la't numerou' than.' to almighty Allah 5or pouring hi' ble''ing in e6ery moment.
)
"#ecutive Summar$
Meghna Petroleum i' a 'ub'idiary o5 *anglade'h Petroleum Corporation :*PC;, had been 'er6ing
the nation 5or the la't 5our decade' through mar.eting o5 petroleum product. "he aim o5 the company
i' to earn pro5it through con'umer 'ati'5action @ to deli6er the product at the right time, at the right
place @ right 7uantity. MPL do not produce my product they recei6e the product 5rom 0RL a' per
'hare. Meghna Petroleum Limited ha' 'ale' acti6itie' in 8hole country di6ided in ) region'. "he'e
are :1; Chittagong region :(; Dha.a region :<; *ogra Region and :); Khulna region.
"he price o5 the *ul. product are 'et by the go6ernment, they recei6e a margin 5or it. "hey o55er
three incenti6e program in a year to increa'e the 'ale'. "hey tran'port their product through ri6er,
rail8ay, road. "hey do bu'ine'' through dealer, agent, and cu'tomer. "hey 'ell' in ca'h, "hey al'o
credit 'ale' army, na6y, de5ence, PD*, *anglade'h Rail8ay. "hey 'ell' the product through pay n
'lip, DD, 2n MPL there are ( 8or.er union organi/ation' 5or collecti6e bargaining 8ith management
5or di55erent a'pect 5or the bene5it o5 the 8or.er', namely3 Meghna Petroleum Sramic Karmachari
1nion, Regi'tration o3*31A)< @ Meghna Petroleum Sramic 1nion, Regi'tration o3*3 1+<<.
During (%%#3(%1%, companyB' net 'ale' o5 all .ind' o5 Petroleum Product' :including Lubricating
Oil'; 8ere 11.#& Lac Metric "on' o5 'ale' 6alue o5 ".. &)&<+&.<$ lac. Mar.et 'hare participation o5
MPL 8a' <$.(< in -uel, LP= @ *itumen and )A.1% :A$(< M"; in Lubricant' :among the three oil
mar.eting companie';. During the year the countrie' o6erall petroleum product ha' been increa'ed
by <.$% Luc M."on'.
%able of &ontent
&ontent Pa!e no
%itle Pa!e i
&over Pa!e ii
Letter of %ransmittal iii
$
Acknoled!e iv
"#ecutive Summar$ v
&hapter ' One
1.% 2ntroduction
1.( Ob,ecti6e' o5 the 'tudy!
1.< Scope o5 the 'tudy
1.) methodology o5 the 'tudy
1.$ Limitation' o5 the 'tudy
13)
&hapter ' %o
(.1 Meghna at a =lance
(.( >i'torical *ac.ground o5 MPL
(.< Ci'ion o5 the MPL
(.) Company philo'ophy
(.$ Company Ob,ecti6e'
(.& Company =oal'
(.A Company Rule' @ Regulation'
$31(
&hapter ' %hree
<.% -unction o5 0RD
<.1 2ntroduction o5 0RD
<.( OR=AO=RAM O- 0MPLO90R R0LA"2OS D0PAR"M0"
<.) Practice o5 human Re'ource Management in MPL.
<.$ Sale' @ Mar.eting Department
<.& 2ntroduction o5 Mar.eting Department
<.A Organogram o5 Mar.eting Department!
<.+ Companie' Mar.eting Acti6itie'!
<.# Mar.eting Management Proce'' o5 MPL
<.1% 2ntroduction o5 Sale' Department!
<.11 "echnical Ser6ice'
<.1( -unction' o5 Planning @ 0conomic' Department
<.1< -unction' o5 0ngineering Departme
1<3<)
&hapter ' (our
).% Operation' Department
).1 2ntroduction' o5 Operation' Department!
).( Organogram o5 Operation' Dept!
).< -unction' o5 Operation' Department
).) Deport!
).$ 2ntroduction o5 Main 2n'tallation.
).& -unction' o5 Main 2n'tallation
).A 2ntroduction o5 S@D
).+ -unction' o5 Supply and Di'tribution Department!
).# 2ntroduction o5 Purcha'e Department
).1% COMPA9BS P1RC>AS2= PROC0D1R0S!
).11 Section o5 Account' @ -inance!
<$3&(
&hapter ' (ive
$.1 Problem'
$.( Recommendation'
$.< Conclu'ion
&<3&&
&
A
Chapter One
Introduction
).* Introduction
Padma Oil Limited, a 'ub'idiary o5 *anglade'h Petroleum Corporation, i' engaged in Procuring,
'toring and mar.eting o5 Petroleum product', lubricant' and grea'e', bitumen and Li7ue5ied
Petroleum =a' :LP=; throughout the country. "he company get the entitled to mar.et the product'
5rom *anglade'h Petroleum Corporation :*PC;, 8hich import 5ini'hed product' and crude product
:Sub'e7uently con6ert it into 5ini'hed product'; a' per countryB' re7uirement. 2t get' the lubricant'
product' 5rom *riti'h Petroleum Company plc :*P; London. "he company per5orm it' operation
+
through i' main in'tallation at =upta.hal, Potenga, Chittagong and 1& upcountry Depot' throughout
the country, 2t ha' appointed a lot o5 dealer', :-illing Station;, Di'tributor', pac.ed point dealerB' to
mar.et petroleum product' and LP= Dealer' 5or mar.eting o5 LP= ga' throughout the country.
one o5 u' are beyond o5 mar.eting. 4ithout en'uring proper mar.eting let alone a 5irm, not e6en a
man can thin. o5 it' long e?i'tence in a pre'ent competiti6e 8orld. At pre'ent there are three oil
mar.eting companie' o8ned by =O* engaged in mar.eting o5 petroleum, oil @ lubricant' :POL; in
*anglade'h. Padma Oil Limited :POL; ha' a long hi'tory o5 operation in oil 'ector 8ith 8ide
net8or. and di'tribution channel. 2t ha' al'o great contribution in e'tabli'hing e7ual price 5or
petroleum product' all o6er the country 8ith proper 'upply. POL 8a' o55load it' <%D 'hare', it 8ill
re7uire more tran'parency and more operational and 5inancial e55iciency,
1.2 Objectives of the stud!
. "he other ob,ecti6e' are a' 5ollo8',
1; "o .no8 about the managerial acti6itie' o5 POL.
(; "o .no8 about the mar.eting acti6itie' o5 POL.
<; "o 5ind out the mar.et po'ition o5 the POL in the oil mar.eting companie'.
); "o .no8 about the import proce'' o5 POL.
$; "o monitor the 'ale' 6olume o5 POL in di55erent category.
.
).+ ,ethodolo!$ of the stud$:
#
"he in5ormation and the data ha6e been collected a5ter attending the intern'hip program. *oth
primary and 'econdary 'ource' o5 data are being u'ed, the'e 'ource' are a' 5ollo8'.
Secondar$ sources:
Di55erent Publication' o5 Padma Oil.
Di55erent Publication' o5 *PC.
4eb 'ite' o5 *PC,Pol, MPL, Related mini'trie', di6i'ion' and department' o5 =O*.
).- Limitations of the stud$:
All e55ort' ha6e been made to arrange all the collected data and in5ormation in the pre'ent 5orm o5
the report. "he main limitation' are!3
1; Lac. o5 'u55icient data @ in5ormation.
(; Lac. o5 harmoniou' relation'hip @ clo'e contract bet8een the o55icial' o5 the organi/ation.
<; Lac. o5 5inancial 'upport.
); "he 'tudy re7uire' e?perience to be 5ruit5ul but it 8a' completely ab'ent to me.
De'pite o5 numerou' problem' 8ith limitation @ *ottlenec.', 2 tried my be't to ma.e the report
more in5ormation 8ith recent data, 'o a' to arou'e high 'ati'5action to my re'pectable teacher a' per
hi' e?pectation. .
1%
Chapter"2
Overvie# Of the Compan
11
Padma Oil Company Limited is not only the biggest but also the oldest with its antecedents stretching well back to the
colonial period of British-India. Its ancestral enterprise 'angooon Oil Company' established petroleum business in this
part of the world by the middle of the nineteenth century. !ollowing is a synopsis of Padma Oil Company's historical
background"
#.In #$%# 'angoon Oil Company' was registered as a &oint stock company in 'cotland ha(ing its main business acti(ities
in Burma )*nown to the British until the later years of the #+th century as Burmah, which was a pro(ince of the then British
India-.
.. In #$$/, angoon Oil Company was reconstituted and reformed as Burmah Oil Company. Business of this company
was then spread o(er other pro(inces of British India, including 0ssam and Bengal. 1he Company's 2ead office was at
#+# 3est 4eorge 'treet, 5*.
6. Burmah Oil Company for the first time introduced drilling e7uipments for e8ploration of Oil in Burma in the year #$$$.
Pre(iously oil was being collected in Burma by hand dug well.
9. Burmah Oil Company established their ':oheshkhal Oil Installation' at Chittagong in the year #+;6.
/. In #+;$, Burmah Oil Company conducted a geological sur(ey in Chittagong.
<. In #+#9, Burmah Oil Company drilled a well at 'itakunda, Chittagong.
%. In the year #+.;, :=s Bullock Brothers, a ma&or distributor of Burmah Oil Company established their trading office at
'adarghat, Chittagong.
$. In the year #+.+, Burmah Oil Company took o(er the office of Bullock Brothers at 'adarghat, Chittagong including 9.#
acres of land and established their own office there.
+. Prior to the partition of the sub-continent in #+9%, mainly two oil marketing companies namely Burmah Oil Company
)BOC- and Burmah 'hell Oil 'torage and >istribution Company )B'OC- were operating petroleum business in the area
what now comprise Bangladesh. Burmah 'hell established 0(iation >epot at 1e&gaon 0irport in the year #+9$.
#;. Considering the Oil :arketing situation in erstwhile ?ast Pakistan, Burmah 'hell 1ransferred their share to BOC and in
the year #+</ a new company called 'Burmah ?astern Limited' was formed with 9+ per cent share of BOC. 1he rest
portion of the share was issued to public and pri(ate indi(iduals of Pakistan.
##. In #+%%, Burmah ?astern Limited became a subsidiary of Bangladesh Petroleum Corporation.
#.. In the year #+$/, BOC transferred its entire property in Bangladesh )including share of Burmah ?astern Limited- in
fa(our of Bangladesh Petroleum Corporation )BPC-
0s per terms of the transfer of BOC, Burmah ?astern Limited was re7uired to change its name and as such subse7uently
the company's name was changed as 'Padma Oil Company Limited' in the year #+$$.
1(
:ission@
1o be the leader in oil marketing industries in Bangladesh in terms of efficiency, capital ade7uacy, asset 7uality, sound
management and profitability ha(ing strong li7uidity.
Aision
1o build an efficient, market-dri(en and customer-focused institution with a good corporate go(ernance structure.
Continuous impro(ement in our business policies, procedure and operations through Integration of technology at all
le(els.
1o ha(e sustained growth, broaden and impro(e range of products and ser(ices in all areas of Bangladesh with the aim
to add increased (alue to share holders' in(estment and offer highest possible benefit to our customers.
CORPORATE
HEADQUATERS:
P0>:0 B20B0B, '10B> O0> C2I114OB4 C
9;;;,B0B4L0>?'2
RESIDENT OFFICE: < P0IB042, >20*0, B0B4L0>?'2
MAIN INSTALLATION: 45P10*20L, P01?B40, C2I1104OB4, B0B4L0>?'2
YEAR OF
INCORPORATION:
.% 0PIL #+</
BUSINESS LINE:
POC5IB4, '1O04? 0B> :0*?1IB4 O! P?1OL?5:
PO>5C1',L5BIC0B1' D 4?0'?',BI15:?B 0B>
LP4,:0B5!0C15?' D :0*?1IB4 O! 04O C2?:IC0L'
LISTING STATUS: P5BLIC LI:I1?> CO:P0BE
STOCK EXCHANGE: >20*0 '1OC* ?FC20B4?, C2I1104OB4 '1OC* ?FC20B4?
AUTHORIZED
CAPITAL:
#;;; :ILLIOB 10*0
PAID UP CAPITAL: <<#./; :ILLIOB 10*0
NUMBER OF
SHARES:
<<.#/ :ILLIOB
NUMBER OF #9,;<6
1<
SHAREHOLDERS:
NUMBER OF
EMPLOYEES:
++6
Padma oil-Directors Panel
Md. Eunusur R!"n
Chairman
Chairman,Bangladesh Petroleum
Corporation,B'C Bhaban,'altgola,Ctg-9#;;
M"#$%A&%S!'((r A!")d
>irector
Goint 'ecretary !inance >i(ision, :inistry of
!inance, >haka
Md. Msud Sd*+
>irector
Commissioner of Custom,Custom
2ouse,Chittagong.
B),u" Fr$n M"#$
>irector
>y. 'ecretary )Operations-#-.?nergy D :ineral
esources >i(ision, :inistry of Power, ?nergy D
:ineral esources, >haka
M(!"")d A-du& A..&
>irector
Chairman. Bengal 'hipping Lines Ltd. Chittagong
AKM A/$&ur R!"n B-u
>irector
:anaging >irector, Landmark !ootwear Ltd.
Baridhara, >haka
A!")d 0"& K!n C!(.d!ur*
Independent >irector
C?O >airy !arm Pro&ect of the Consolidated 1ea
D Lands Co. Ltd. >haka
Md. A-u& K!*r
>irector
:anaging >irector, Padma Oil Company Ltd.
Chittagong
1)
Corporate Management
Md.A-u& K!*r
:anaging >irector
Md. K$* A&* H(ss*n
4: ):arketing-
H)&& A!")d C!(.d!ur1
4: )!inance-
K!(nd'r Sr.ru& A&"
>4: )Chemicals-
S.2)ndu S)'!r G1)n
>4: )PD0-
Nr)s! C!ndr Ds
>4: )>haka-
A#ur R!"n
>4:-C0
K/*& Udd*n M!"ud C!(.d!ur1
>4: )'ales-
M(!*udd*n A!")d
>4: )0udit- D Company 'ecretary
A'#)r Uddu$
>4: )Chemical Prog.Co-ord-
M. En1)# K-*r C!(.d!ur1
>4: )0(iation-
Md.A-u S&)! I+-&
>4:)Operations-
Md. Nu"n A!")d T//d)r
04:)?DP-
1$
Major Petroleum Products of Padma Oil Company
Short .ame Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
>SD
>2=> SP00D D20S0L
O2L
litter )(.A1 <%E11E1###
SKO
S1P0R2OR K0ROS00
O2L
Litter )<.1< (#E11E1###
MS MO"OR SPR2"0 Litter A1.A# (#E11E1###
>O*C
>2=> OC"A0
*L0D2= COMPO1D
Litter A).+1 (#E11E1###
-O -1RAC0 O2L Liter (&.%% (#E11E1###
F*O F1"0 *A"C>2= O2L Liter )$.A% (#E11E1###
L>O LI421 >I?'?L OIL Litter 9/.%;
.+=##=#+++
Minor Petroleum Products of Padma Oil Company
Padma Lub'
%$pe Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
0ngine Oil
PADMA S1P0R 0=2
O2L
$
Liter
Can
&)$.A# (#E11E1###
1&
Automati6e
=ear Oil
A1"O =0AR O2L #%
0PE1)% 0P
$
Liter
Can
&#+.&) (#E11E1###
2ndu'trial
Oil
2D1S"R2AL =0AR O2L
&+E1%%E1$%E((%E<(%E)&%
(%$
Liter
Drum
1<&.1) (#E11E1###
>ydrolic Oil
>LP O2L
<(E)&E&+E1%%E1$%E((%
(%$
Liter
Drum
1($.)( (#E11E1###
Spindle Oil
*OC S1P0R SP2DL0
O2L 2SO 1%
(%$
Liter
Drum
1#%.%% (#E11E1###
Padma =rea'e'
Short .ame Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
4RO= COMPO1D
AECEDE0E-E=E>
1+%
K=
Drum
1)&.%% (#E11E1###
Padma LP=
Short
.ame
Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
LP= -2LL0D C9L2D0R Cylinder &A+.%% (#E11E1###
LP= 0MP"9 C9L2D0R %1E%1E1#A%
Padma *itumen
Short .ame Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
BI15:?B BI15:?B $;=#;; >rum <6/;
.+=##=#+++
Other Petroleum Products of Padma Oil Company
Short .ame Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
1A
OC"A0 1%%E1<% OC"A0 (%%.%% (#E11E1###
M"" M20RAL "1RP0"20 )+.%% (#E11E1###

Agro Chemical Products of Padma Oil Company
Short .ame Product .ame /nit
Revised
Price0%12
"ffect
(rom
Remarks
-1RADA -1RADA $= (#E11E1###
M2PC2 M2PC2 A$4P (#E11E1###
IPCO> #;?C
.+=##=#+++
&ompan$ Ob3ectives:
"o maintain con'umer right'.
"o deli6er product 8ithin 'peci5ic time 8ith good 7uality.
"o promote employee'
"o moti6ate employee' 5or better 'er6ice
"o pay =o6t. "a?, Duty, Cat etc.
"o increa'e pro5it 8ith minimi/ation o5 co't.
0RD loo.' a5ter the Company rule' @ regulation'. "he'e are
1; Maintain' the o55ice hour and attend the o55ice ,u't in time.
1+
(; 0n,oy lea6e by maintaining the companyB' lea6e policy.
<; *y getting the permi''ion o5 Managing Director and need o5 the company, company 8ill 'end the
employee 5or o55ice tour and that employee 8ill recei6e tran'port allo8ance @ daily allo8ance a' per
company rule'.
); 25 an employee ha' any potentiality and good 7uality @ 7uali5ication, he 8ill get yearly
increment'.
$; 25 an employee are tran'5erred by company one o55ice to another then he or 'he 8ill get tran'5er
bene5it a' per company rule'.
&; Medical allo8ance al'o o55ered by the company 5or it' employee him'el5Eher'el5, hi'Eher 8i5eE
hu'band, children 8ho are le'' than 1+ year' old and al'o parent' i5 they 'tay 8ith them.
A; A' per company rule' employee' 8ill get yearly t8o bonu'e'.
+; 0mployee' 'hould al8ay' gi6e priority o5 the company intere't.
#; 0mployeeB' 'alary and other allo8ance' are 5i?ed by =o6ernment @ *oard o5 Director'.
1%; 06ery employee 'hould try to hard @ 'oul 5or the better 'er6ice to the company 8ith 'incerity,
hone't, patience, e?perience, re'pon'ibility, dedication @ concentration.
11; 0mployer @ e6ery employee mu't .eep 'ecret any .ind o5 in5ormation o5 the company.
1(; 0mployee doe' not ha6e any right to in6ol6e 8ith labor organi/ation.
1#
Chapter " $hree
Activities Of Padma Oil
(%
(ive 4ears Sales Performance (ive 4ears Sales Performance
Qun#*#1 *n M. T(n:
PRODUCT 3445%46 3446%47 3447%48 3448%49 3449%:4
HOBC ;5<:6 <;:67 <<439 39359 <:668
MS ;7866 ;4949 <8;99 <;45; <8:99
SKO :9:799 :66;:; :5<85: :368:9 :;5<75
HSD 85536: 8:;;;3 8<4587 84555: 9:453:
LDO 4 4 4 4 4
FO 873<4 66;<3 6:5:; ;5999 <63;<
0BO ;9:; <754 <973 <399 5453
LUBE=GR 8<97 6;94 8476 683< 753<
LPG=B##)r1 >#)r 549; <8<9 <733 396< ;44<
BITUMIN :9;85 :7938 :<433 :3388 :73;5
TOTAL :365<63 ::5;<7: ::;6373 :467455 ::95839
Sales 5 ,arketin! 6epartment:
Introduction of ,arketin! 6epartment:
Mar.eting i' 6ery important part o5 an organi/ation. Companie' pro5itability mo'tly depend on the
mar.eting acti6itie'. So the importance o5 mar.eting i' boundle''.
Meghna Petroleum Limited i' a mar.eting company. "he company doe' not manu5acture anything. 2t
mar.et' there POL product' tart are recei6ed 5rom t8o 0a'tern Re5inery Ltd. :0RL; and Direct
2mport. MPL can not import petroleum product' directly. *anglade'h Petroleum Corporation :*PC;
import' t8o type' o5 petroleum product'.
a; Re5ined Oil ! 06ery year *PC import' A%D o5 total re7uirement' o5 *anglade'h and
di'tribute' by turn' among the three mar.eting companie' i.e. POL, FOCK and POCL
a' per their re7uirement.
b; Crude Oil! "he re't o5 the total re7uirement' i.e. <%D i' imported a' crude oil by *PC
and 'ent to 0RL 5or re5ining. A5ter 0RL di'tribute' the product' among three oil
mar.eting companie' according to their mar.et 'hare.
&ompanies ,arketin! Activities :
(1
"he Companie' Mar.eting Acti6itie' are a' 5ollo8'!
1. "o monitor dealer' 'ale', recei6e and 'toc. and .eep them running.
(. Agent can recei6e product 5rom other' competitor' 'o that 8e ha6e to be a8are about their
acti6itie'.
<. Ci'it direct cu'tomer and .eep them good relation @ en'ure better 'er6ice increa'e bu'ine''
8ith them.
Or!ano!ram of ,arketin! 6epartment
Padma Petroleum Ltd.
Sales 5 ,arketin! Or!ano!ram





=eneral Manager
:Mar.eting;
D=M
:0ngineering;
D=M
:Sale';
D=M
:P @ 0;
D=M
:Operation;
A
=
M
:
A
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c
y
;
A
=
M
:
*
o
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a
;
A
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((
,arketin! ,ana!ement Process of POL:
"he mar.eting management proce'' con'i't o5 analy/ing mar.eting opportunitie', 'electing target
mar.et', de6eloping the mar.eting mi? and managing the mar.eting e55ort. "he mar.eting
management proce'' o5 POL i' gi6en belo8.

(<
Anal$7in! ,arket Opportunities :
Mar.eting re'earch and in5ormation 'y'tem
Con'umer Mar.et'
Organi/ation Mar.et'
Selectin! tar!et markets:
Mea'uring and 5oreca'ting demand
Mar.et 'egmentation targeting and po'itioning

6evelopin! marketin! mi#:
De'igning product'
Pricing product'
Placing product'
Promoting product'
,ana!in! the marketin!
Competitor' analy'i' and competiti6e
Planning, implementing and controlling
Mar.eting program'
,arketin! research of
Mar.eting re'earch i' the 5action that lin.' the con'umer, cu'tomer and public to the mar.eter
through. 2n5ormation are u'ed to identi5y and de5ine mar.eting opportunitie' and problem' to
generate, re5ine and e6aluate mar.eting action' to monitor mar.eting per5ormance and to impro6e
under'tanding o5 the mar.eting proce''.
Research methods 0a2 Observational research
"he re'earch o55icer gather' primary data by ob'er6ing the number o5 irrigation pro,ect' number o5
'hip', ne8 indu'trie' coming up increa'e o5 6ehicle', action' and 'ituation'. Ob'er6ational re'earch
i' u'ed to obtain in5ormation that con'umer o5 POL product' are unable to pro6ide.
0b2 Surve$ research:
Sur6ey re'earch i' the approach be't 'uited 5or gathering de'cripti6e in5ormation. POL 8ant' to
.no8 about the u'er' .no8ledge, attitude per5ormance or buying beha6ior o5 petroleum product'
a'.ing them directly.
0c2 Laborator$ research
"hi' method i' u'ed by POL to te't the 7uality and 7uantity o5 the petroleum product'. 4hen the
cu'tomer' complain about the 7uality, grade' and colour 6ariation o5 the POL product' o5 MPL, thi'
type o5 re'earch in laboratory i' arranged.
Selectin! the tar!et markets:
2t i' impo''ible to 'ati'5y all con'umer' in a gi6en mar.et, at lea't not all con'umer' in the 'ame 8ay.
"here are too many di55erent .ind' o5 con'umer' 8ith too many di55erent .ind' o5 need'. 4e 'elect
5our :); 'tep'!
1. Demand mea'urement and 'ale' 5oreca'ting.
(. Mar.et 'egmentation.
<. Mar.eting targeting and
). Mar.et po'itioning.
()
6emand measurement and sales forecastin! :
"he total mar.et demand 5or a product or a 'er6ice i' the total 6olume that 8ould be bought by a
de5ined con'umer group in a de5ined geographic are during a de5ined time period in a de5ined
mar.eting en6ironment under a de5ined le6el and mi? o5 indu'try mar.eting e55ort. -oreca'ting i' the
art o5 e'timating 5uture demand by anticipating 8hat buyer' are li.ely to do under a gi6en condition.
,arket se!mentation:
Mar.et con'i't' o5 buyer' and di55er in one or more 8ay'. "hey may di55er in their 8ant' re'ource'
and location', buying attitude' buying practice'. Any o5 the'e 6ariable' can be u'ed to 'egment a
mar.et. Mar.et 'egmentation i' the act o5 di6iding a mar.et into di'tant group' o5 buyer' 8ho might
call 5or 'eparate product' o5 mar.eting mi?e'. 2t' 'egment' it' total mar.et into 5our region'.
%he$ are:
1; Chittagong region
(; Dha.a region
<; Khulna region
); *ogra region
On the other hand, MPL 'egment' total mar.et on the ba'ic o5 bu'ine'' characteri'tic', 8hich are a'
5ollo8!3
1; Retail trade bu'ine''.
(; Re'eller bu'ine''
<; Direct bu'ine''.
,arket tar!et:
Mar.et 'egmentation re6eal' the mar.et 'egment opportunitie' 5acing a 5irm. "he 5irm no8 ha' to
e6aluate the 6ariou' 'egment' and decide the number o5 'egment'. Mar.et targeting i' the act o5
e6aluating each mar.et 'egment to enter. POL target' tho'e 8ho u'e POL product' and to 'er6e them
in a better 8ay than other oil mar.eting companie'.
,arket Positionin!:
Mar.et Po'itioning i' the arrangement 5or a product to occupy a clear di'tincti6e and de'irable place
relati6e to competing product' in the mar.et o5 target cu'tomer. POL determine' po'ition' that
di'tingui'h it' lubricating oil 5rom competing product' and that gi6e it the greate't 'trategic
ad6antage. -or e?ample, POL i' in the po'ition to 'ay 5or liberating oil' G1'e *P engine oil'. 4e
ha6e the right oil 5or your engineH.
($
6evelopin! the marketin! mi#:
"he mar.eting mi? con'i't' o5 e6erything the 5irm can to do in5luence the demand 5or it' product'.
"he many po''ibilitie' can be collected into 5our group' o5 6ariable' .no8n a' the ) P'!
1; Product
(; Price
<; Place
); Promotion
"he mar.eting mi? o5 POL are di'cu''ed a' under!
Product:
A product i' anything that can be o55ered to mar.et 5or attention, ac7ui'ition, u'e or con'umption that
might 'ati'5y gnat or need. Product' that are mar.eted include phy'ical good' :e.g. automobile',
boo.';, 'er6ice :e.g. hair cut', concert';, per'on :e.g. Mo8, *ipa'ha;, place' :e. gec.oe' *a/aar,
Rangamati;.
Product : %he product of POL
Petroleum products:
MPL mar.et' 6ariou' type' o5 POL product'. "he'e are!
.ame /ser
>igh Octane *lending component' :>O*C; Motor Cehicle'
Motor 'prit :MS;E Petrol Motor Cehicle'
Superior Kero'ene oil :SKO; Dome'tic 1'e.
>igh Speed Die'el :>SD; Motor Cehicle'
Light Die'el Oil :LDO; 2ndu'try Rail8ay Ship
Fute *atching Oil :F*O; Fute Mill
-urnace Oil :-O; 2ndu'try @ *ric. -ield
Li7ue5ied Petroleum =a' :LP=; Dome'tic -ield u'e
*itumen Road Carpeting
Lubricant' 0ngine Oil
*attery 4ater
Price:
Pricing i' 6ery important 5actor'.
(&
"hey ha6e di55erent pricing 5or di55erent product. Such a'
1. Pricing o5 bul. product ! Set by the *PC
(. Pricing o5 lube! Set by the condition o5 *P.
<. 0lement o5 co't con'idered in pricing ! Co't oriented Demand oriented.
). Demand di55erence pricing
$. Competition oriented.
&. =oing rate pricing
A. Special pricing
Ione pricing
"he ba'ing3 point 'y'tem
1ni5orm -O* pricing
%he Principle of pricin! are as follos:
1. *an. charge commi''ion
(. 2n'urance
<. Port dutie'
). Sur6ey 5ee'
$. >andling commi''ion
&. Re5inery co't
A. 2mport duty
+. CA"
(A
%echnical Services
"echnical 'er6ice' department play' a 6ital role to mar.et lubricating oil. "echnical 'er6ice Manager
e?perienced in technical 'ide. All acti6itie' are per5ormed to import lubricating oil' 5rom 8orld
5amou' *riti'h petroleum. >e al'o gi6e' 'ugge'tion to blend ba'e oil imported by P*C a' per MPL
re7uirement' to the t8o blending company i.e. SAOCL and 0L*L according to 5ormula o5 *P.
Lubricating oil' i' the mo't pro5itable product 8hich gi6e' the highe't pro5it margin. "echnical
Ser6ice' manager al'o render' po't 'ale' 'er6ice to the cu'tomer regarding 7uality and per5ormance
o5 the product.
%o t$pes of lubricants marketed b$ POL. %hese are:
i; *lended
ii; on3*lended
1. 8lended : POL directly import' *P lubricant' in di55erent pac.ed 'i/e' and drum 'i/e'.
MPL import' lube in the 5ollo8ing 'i/e'!
Can Si/e J $Ltr, ) Ltr, < Ltr, 1 Ltr, Ltr.
Drum 'i/e J (1% Ltr, (%# Ltr, (%+ Ltr, (%$ Ltr and (%% Ltr.
(. .on 8lended : 2n thi' ca'e ba'e oil i' imported by *PC in < grade' i.e. S1$%, S$%%,
S*S1$% and blended in 0L*L or SAOCL u'ing additi6e' according to *P 5ormula and
mar.eted in the name o5 *P *rand.
Locally blended lubricating oil ha' di55erent category li.e a'
0ngine Oil
>ydraulic Oil
"urbine Oil
2ndu'trial Oil
Circulating Oil
(+
&omplains 9andlin! :
One o5 important 5unction o5 'ale' department i' to handle complain' properly and e55iciently.
Complain' come 5rom 6ariou' 'ource' 8hich are a' 5ollo8'.
1. Ma?imum complain' come 5rom direct cu'tomer' 8ho directly procure 5rom POL.
(. Sometime' retailer' al'o complain about the 7uality Kuantity grade' color etc. o5 POL
product.
Complain' 'hould be handled 8ith due care and attention to protect the good8ill o5 company. -or
thi' rea'on MPL ta.e' 'ome 'tep' to handle complain' 8hich are gi6en belo8!
L Li'ting complain' 8ith care and attention.
L Cla''i5y the nature o5 complain
L Send o55icer to in6e'tigate the real 5act'
L 25 any complain' come' 5rom cu'tomer regarding product 7uality, grade', u'e' etc. then
ad6ice' and technical a''i'tance are pro6ided to them.
(unctions of Plannin! 5 "conomics 6epartment
"hi' department per5orm' the 5ollo8ing 5unction'!
L Sale' 5oreca'ting
L Schedule operation program
L CompanyB' -uture demand 5oreca'ting and in5ra'tructure de6elopment plan to meet demand.
L Long term and 'u'tainable planning.
L Study economical and technical 5ea'ibility
L Analy/e pre6iou' 'ale' tread 5ind out area 8i'e 8ea.ne'' and plan e55ecti6e 'trategy.
L *u'ine'' di6er'i5ication plan'.
=enerally 'ale' 5oreca'ting i' done con'idering the amount o5 crude and 5ini'hed product' planned
5or 'ale' and the a6ailability o5 5und' 5or ma.ing that amount o5 'ale etc.
Operational program en'ure' right 7uantity o5 POL product' in the right place and right time 8ith
the bet mode o5 tran'portation. -or thi' operational program, a nation8ide
net8or. i' de'igned connecting all dealerB', agent' all o6er *anglade'h to ma.e a6ailable the
product' in all re7uired concern'.
Once Meghna decided to 'tart 5ertili/er bu'ine'' other than mar.eting POL product' but due to 'ome
con'traint thi' bu'ine'' 8a' 'topped. At pre'ent MPL ha' an agreement 8ith Rahim A5roo/ 5or
mar.eting battery 8ater.
(#
(unctions of "n!ineerin! 6epartment
0ngineering department i' 6ery important department o5 POL a' it i' re'pon'ible 5or pro,ect planning
@ implementation, preparing @ re6ie8ing the companyB' budget e'timation be5ore tending etc. 0ngr.
Department ta.e' mea'ure 5or total 'a5ety @ 'ecuritie' at the depot' through out the country. 2t
5ollo8' @ implement' the e?plo'i6e rule' o5 1#<A.
1. Capital *udget ! "hi' budget i' about (%E($ crore ta.e per year that include pro,ect li.e
'torage tan.' building, big amount o5 reno6ation, procuring o55ice e7uipment etc. -or capital
budget e?pen'e' re7uired *1D3(c :cut o5 budget allocation;.
(. Re6enue *udget J 0?pen'e' 5or normal day to day item' li.e 'tationery, 'alary, maintenance
etc. are re6enue .ind' o5 budget. 2t i' about $ crore ta.a per year.
S9IPPI.:; 6/%4 5 &LAI,S S"&%IO.:
Shippin! ! "hi' 'ection ha' been clo'ed 8hen 0''o Company 'old out their company to the
*anglade'h =o6ernment.
6ut$ ! MPL ha' (A tan.', "8o type o5 tan.'!
Duty paid tan. :0RL paid the Duty;
*onded tan. 5or imported bul. product.
4hen MPL recei6ed the oil 5rom Ship, they 'ubmit the 2nto *ond *ill o5 entry to the Cu'tom
Authority 8ithin 1$ day' 5rom the recei6ing time. POL 8ill 'ubmit the 0? *ond bill o5 entry to the
Cu'tom Authority 8hen product 8ill be di'patched and POL 8ill pay the duty a' per rule', *PC
reimbur'e thi' duty to the POL.
Duty 5or o8n import! POL import lube, additi6e', grea'e, tran'5ormer oil, meter, ho'e pipe, pump,
8ith the appro6al o5 *PC. A5ter appro6al o5 *PC, MPL open LEC. 4hen 'upplier 'end the 'hipment
document, MPL hando6er thi' document to the C@- Agent. C@- Agent complete' the 8hole
5ormalitie' 8ithin 5ree time'. 4hen thi' time e?tend, Cu'tom claim' demurrage to the MPL. 25 the
5ault i' 5rom *P, *P bear' the demurrage, other8i'e POL bear' it.
&laims: ) type' o5 Claim'!3
<%
1. Claim lodged 8ith *anglade'h Rail8ay di'patch through tan. 8agon 8ithin & month'
being di'patch.
(. Lodged 8ith 'ea Cu'tom Authority again't e?ce'' payment o5 Cu'tom' due' 8ith 1(%
day' being payment.
<. Lodged 8ith Cu'tom', 0?ci'e @ CA" Authority again't e?ce'' payment o5 CA" 8ithin
1(% day'.
). Lodged 8ith 2n'urance Company again't 'hort recei6e o5 imported pac.ed product. "here
i' no time limit.
S"&/RI%4 S"&%IO.:
Security 'ection play' a 6ital role in any organi/ation. 2ndirectly they are the o8ner o5 the
organi/ation. MPL ha' a 'ecurity 'ection 8ith a Strong Security o55icer and a large number o5 elder
'ecuritie'. *ut in the 'ecurity 'ection o5 MPL no young 'ecurity.
"here are 6ariou' 8ay' o5 8a'te' and the5t change o5 POL product' through the pipe line or tan.. So
the 'ecurity 'y'tem o5 main in'tallation i' highly organi/ed. "hey maintain o5 chec.ing e6ery per'on
8ho are entering in the area through metal detector.
MPL operate' mainly three ,ettie'!
2. Dolphin Oil Fetty :DOF3$;
22. Ri6er Mooring :RM3$;
222. Lighter Fetty :LF3);
According to organogram three 'hould be &% 'a5ety 8here three are only <& guard' among them 1&
are 5rom An'er'. "hey do their dutie' through < 'hi5ting hour'!
a; 1
't
'hi5t +am J )pm
b; (
nd
'hi5t !)pm J 1(am
c; <
rd
'hi5tM 1(am J +pm
"he 5unction' o5 thi' 'ection are!
*ul. product' deli6ery :regi'tered;
Lube product' deli6ery :reg;
LP= in @ out :reg;
*itumen in @ out :reg;
All 'ource o5 'tore item
Material gate pa''
Maintain Local Store >ou'e Order :LS>O; -orm
Maintain daily labor 'lip
<1
Chec.ing all the men and material'
Lubricant' import handling :regN marine product';
2mport handling.
LP: S"&%IO.:
POL recei6e' LP= 5rom only 'ource' LP= plant Chittagong. LP= plant Chittagong bottle' LP= and
MPL mar.et' it. "he LP= 'ection i' re'pon'ible 5or all .ind' o5 mar.eting acti6itie' o5 LP=. LP=
'ection in6ite' and ma.e' agreement 8ith the carrying contractor' through tender. "he'e carrying
contractor' carrying out the LP= bottle'E cylinder' 5rom LP= plant to main 2n'tallation in order to
that the'e contractor' ".. (.#% per cylinder a' carrying charge' and al'o di'tribute through out the
country. 06ery cylinder contain' 1(.$ .gB' o5 LP=.
<A:O. S"&%IO.:
4agon 'ection i' a part o5 *ul. 'ection. *ul. product li.e3 >SD, -O, F*O, SKO, MS etc. 'end to
di55erent rail3head depot' by 8agon. *y thi' 8agon a certain amount o5 nece''ary oil are 'end to
Rail8ay. 4e pro6ide oil in our di55erent depot' by rail8ay 8agon. Such a'!
Shreemongal Depot3>SD, SKO
Rangpur Depot3SKO, >SD
Chandpur Depot3 F*O.
Rangpur =a' "urbine po8er plant3 >SD.
<a!on (illin! Shed:
*e5ore load POL product into 8agon thi' i' nece''ary to 8a'h up the 8agon purely. So e6ery 8agon
'hould di'charge 'y'tem under it 8hich 8agon 2 load POL product'. "hi' i'
nece''ary to ha6e di55erent pipe line 5rom *P Shed 5or 4agon Shed becau'e 5or 8agon and DP 'hed
there ha6e parallel line and both mo6e at a time. A' a re'ult line pre''ure become 'lo8ly and it 8ill
ta.e time to load. Some time' 8e 'ee that 8agon loading .eep 'top 5or DP 'hed a5ter 'hutting do8n
the DP 'hed 8agon 8ill gi6e to load. 2t i' 6ery 8atch5ul ta'. to load the 8agon, becau'e no deli6ery
5lo8 meter i' u'ed to load the 8agon.
<(
OR6"R 5 8ILLI.: S"&%IO.:
Order @ *illing 'ection i' the payment recei6ing 'ection. All payment again't POL and Lube oil
5rom cu'tomer' recei6ed here. Amount recei6ed through pay3in3'lip, payment order E DD etc. "here
i' no ca'h recei6ed. *ut no on account 'ell' e?cept' De5en'e, Rail8ay, and Port 5or 'pecial
con'ideration.
Introduction of S56:
Supply and Di'tribution Department play' a 6ital role in ca'e o5 'upply and di'tribution o5 POL
product' to all o5 the depot' in *anglade'h to 'upply @ di'tribution properly 5or e6ery product, there
i' an A=M :S @D; 8ho 'uper6i'e' the timing, di'patching, agreement o5 rent and payment o5 coa'tal
tan.er, 'hallo8 tan.er, rail8ay bo? 8agon and tan. 8agon etc. S@D 8or.' a' 6ein o5 human body
8hich help' to 5lo8 the blood bet8een heart @ cell. 4ithout 6ein the blood cannot 5lo8. Li.e a' 6ein
8ithout S @D, the POL product cannot be 'old e6ery8here in *anglade'h.
(unctions of Suppl$ and 6istribution 6epartment :
"o 'hare out POL product 5rom 0RL and import on the ba'i' o5 demand.
"o pro6ide POL product through all the depot' 5rom M2.
"o help *PC to prepare import 'chedule.
"o gi6e coa'tal tan.er program.
"o in5orm FOCL and POCL about import product.
"o recruit coa'tal tan.er, 'hallo8 dra5t tan.er, truc., etc. on contract ba'i' by tender on
ba'i' o5 company charter.
"o ma.e tran'it lo'' and deduct it 5rom 5reight bill.
"o prepare 0RL and import recei6ed 'tatement.
-.= Introduction of Purchase 6epartment:
Any .ind o5 purcha'e o5 the MPL e6erything i' done by thi' department. "o maintain the purcha'e
department there i' a manager in thi' department. "hrough di55erent type' o5 purcha'e depend on
di55erent top le6el employeeM e6ery 'ingle purcha'e goe' through the purcha'e department.
Depending on the price purcha'e can di6ided in to theree type' "he'e are!
1. Direct purcha'e by u'er up to ".. (%%%
(. Purcha'e o5 good' 6aluing belo8 ".. <%%%%
<. Purcha'e o5 good' 6aluing abo6e ".. <%%%%.
<<
%$pes of purchase:
Local Purchase :2t i' done by local tender;
(orei!n Purchase :2t i' done by 2nternational tender;
%$pes of %ender:
Open "ender
Seal "ender :Only enli'ted party can participate @ it only done
8hen the 6alue i' 8ith <%,%%% ".;
-.)* &O,PA.4>S P/R&9ASI.: PRO&"6/R"S:
)
st
Step:
%ud&et item 'ummar 'heet (%)*"2C+!
"hi' i' applicable only 5or capital item' and mu't.
?
nd
Step:
Purchase Re,uisition (PA"-.+!
o Single 0n6elope Sy'tem
o "8o 0n6elope Sy'tem'.
"he purcha'e Re7ui'ition :LPR! -rom PA3%A; i' an ad6ice and authority to the purcha'ing Section to
ma.e a purcha'e. o purcha'e 8ill be made by the Purcha'e Section unle'' authori/ed by a properly
appro6ed purcha'e re7ui'ition on 5rom PA3%A.
+
rd
Step:
/uotation!
Direct procurement or Committee procurement in a 6ery 'pecial ca'e @ appro6ed
by MD.
1P to ".. <%,%%%E3 Di'tributed thru enli'ted party.
-
th
Step:
Openin& for $ender ($echnical+!
2t ha' 5ini'hed thru "ender Committee. 2t i' applicable 5or "8o 0n6elope Sy'tem only. At lea't <
bidder' are re7uired to 5ul5ill tender 7uorum other8i'e it i' propo'edEnoticed 5or re3tender but 5or <
rd
time tender it i' not applicable to 5ul5ill tender 7uorum.
<)
@
th
Step:
0valuation of $ender !
2t ha' 5ini'hed thru "echnical e6aluation Committee. 2t i' applicable 5or "8o 0n6elope Sy'tem only.
At lea't < bidder' are re7uired to 5ul5ill 7uorum other8i'e it i' propo'edEnoticed 5or re3tender but 5or
<
rd
time tender it i' not applicable to 5ul5ill tender 7uorum.
A
th
Step:
Openin& of $ender (Commercial+ !
2t ha' 5ini'hed thru "ender Committee. At lea't < bidder' are re7uired to 5ul5ill tender 7uorum
other8i'e it i' propo'edEnoticed 5or re3tender but 5or <
rd
time tender it i' not applicable to 5ul5ill
tender 7uorum.
B
th
Step:
Comparative 'tatement (PA"11+ !
"he "ender Committee recommend' a8arding the ,ob to the lo8e't bidderEbidder'
to the Management.
1p to ".. $%,%%,%%%E3 mu't be appro6ed by MD.
Abo6e ".. $%,%%,%%%E3 1p to ".. 1,%%,%%,%%%E3 mu't be appro6ed by MD @ a'
8ell a' by MPL *oard.
Abo6e ".. 1,%%,%%,%%%E3 mu't be appro6ed by MD and a' 8ell a' *y MPL *oard
@ *PC *oard.
C
th
Step:
Purchase Order (PA"-2+ !
-inally purcha'e order i''ued to the appro6ed lo8e't bidderEbidder'.
<$
(unctions of Accounts 5 (inance:
1. -inancing the e7uipment per'onal, operational 5acility etc. o5 the oil mar.et @ o55ice.
(. Preparing @ 6eri5ying the con'olidated 5inancial 'tatement o5 the centrali/ed and
decentrali/ed co't center unit.
<. Obtaining accounting report 5rom all unit' in each month'.
). Monitor mgt in5ormation u'ing competitor and other 'y'tem @ .eep all 'ort' o5
5inancial analy'i' @ calculation update.
$. Carrie' out auditing by internal e?ternal @ international auditor' in order to 6eri5y
con'olidated 5inancial 'tatement report analy'i'.
&. Ceri5ie' the e55iciency @ e55ecti6ene'' o5 in6entory control, 'ecurity 8a'tage,
'uper6i'ion.
-.)) Section of Accounts 5 (inance:
1; Ca'h Section
(; "rade Account' Recei6able Section :"AR;
<; *an.ing @ 2n'urance Section
); Order @ *illing Section :O@*;
$; *udget @ Mar.eting Section
&; Account' Payable Section
A; Stoc. Section
+; Ledger @ "a?ation Section
#; Payroll 'ection
1%; O55ice Ser6ice Section
11; Pro6ident -und Section
1(; Computer Section
&AS9 S&%IO.:
"hi' 'ection deal' 8ith petty ca'h. 2nitially it recei6e' ".. 1%%%%% a' re6ol6ing 5und to bear 'mall
day3to3day ca'h payment. ormally thi' 'ection pay' con6eyance bill, 'mall amount o5 medical bill,
<&
'mall amount 'tationery bill. On the payment o5 accumulated amount o5 ".. $%%%% ca'h 'ection
prepare a PCR to ha6e the ".. $%%%% again.
2n addition to thi', Ca'h Section deal' 8ith the Main 2n'tallation :M2; 'ale' proceed li.e Pay Order,
Demand Dra5t :DD;, Pay32n3Slip etc. depo'it to *an. @ Prepare a monthly ban. 'tatement o5 depo'it
in'trument' @ gi6e it to computer 'ection.,
-urther more 8hen "erminal recei6e Pay3Order or Demand Dra5t through SA3%(, they 'end a
'ummary 'heet a5ter ma.ing to the *an. and thi' 'ection done the cro'' chec. 8ith 2n6oice.
%AR S"&%IO.:
"he "AR Section prepare' indi6idual cu'tomer38i'e 'ale' data. *a'ically 8hen =o6t. party i.e.
De5en'e, P4D, Rail8ay and PD* 8ant' to recei6e product by credit. "hi' 'ection made the actual
5igure o5 'ale'. "hi' 'ection al'o loo.' a5ter the 'ale' o5 Semi =o6t. organi/ation 8i'e, -illing Station
8i'e, Agency point' 8i'e. Dealer 8i'e etc. 2t i' al'o .no8n a' GCu'tomer AccountH. ormally each
depot 'end' 'ale' report3party 8i'e, product 8i'e detail' to "AR department @ thi' 'ection input the
data to party 8i'e ledger boo.. "hi' 'ection normally doe' the 5ollo8ing 5unction' and
re'pon'ibilitie'!
Prepare' monthly 'tatement o5 AER through SA3%1.
Prepare' aging analy'i'.
Prepare' 'ummary o5 Control Sheet.
Maintain each cu'tomer account.
Maintain Cu'tomerB' ledger namely =03%# @ R03(< in
e6ery month 5or e6ery region.
Data o5 thi' 'ection i' 6ery much e''ential 5or ta.ing deci'ion.
OR6"RS A.6 8ILLI.: S"&%IO.:
O @ * 'ection per5orm' the 5ollo8ing re'pon'ibilitie' to protect the 5inancial ,eopardi/e in MPL
depending on in6oice' SA3%1 and SA3%(, 8hich are 'ent by di55erent depot' to O @ * 'ection.
Record the 'ale' 5or e6ery depot 8ith location 8i'e, product 8i'e, agent 8i'e.
Prepare @ 2''ue o5 Debit note @ Credit note.
Prepare -reight Poll account.
<A
O @ * prepare' the only monthly Fournal Coucher. "he Fournal are3
o FC3%13 "o i''ue 8ith Credit ote.
o FC3%(3 "o i''ue 8ith Debit ote.
o FC3(%3 Record the 'ale'.
"he entire 'ale' @ 'toc.' 5igure o5 the company con5irm by the reconciling the data o5 "AR 'ection
@ O@* 'ection. "hi' 'ection prepare' the Debit note 5or recei6ing the payment @ Credit note 5or
recei6ing e?ce'' payment.
8/6:"% 5 ,AR1"%I.: S"&%IO.:
"he 'ection i' re'pon'ible to prepare di55erent type o5 budget. *a'ically e6ery department prepare
their round the year re7uirement' @ thi' 'ection compile all the re7uirement', tran'5orm' the
re7uirement' into 5inancial data @ thu' the tran'5orm into MPL budget.
LLL 0?pen'e' *udget J Re6enue *udget.
LLL Pro,ectE 0'tabli'hment *udget O Capital *udget.
"hi' 'ection al'o prepare the re6ie8 budget a5ter & :'i?; month o5 e6ery year.
"he main ob,ecti6e' o5 thi' department are to!
0n'ure cu'todian'hip o5 all company a''et' to 6eri5ying their phy'ical e?i'tence.
Monitor and a''et' proper in5ormational need' pertinent to company acti6itie' and
thereby 5acilitie' according procedure' and achie6e 5inancial gro8th.
"he main 5eature' o5 the department are!
-inancing the e7uipment, per'onnel, operational 5acilitie' etc. o5 the oil mar.et and
o55ice.
Preparing and 6eri5ying con'olidated 5inancial 'tatement' o5 all centrali/ed and
decentrali/ed co't center' unit'.
Obtaining according report' 5rom all unit' in each month.
Monitor management in5ormation u'ing competitor and other 'y'tem and .eep' all
'ort' o5 5inancial analy'i' and calculation update.
Carrier' our auditing by 2nternal 0?ternal and 2nternational Auditor' in order to 6eri5y
con'olidated 5inancial 'tatement', report' and analy'i'.
Ceri5ie' the e55iciency and e55ecti6e' o5 in6entory control, 'ecurity 8a'tage, 8or.ing
procedure', 'uper6i'ion, machine maintenance 8or.er' 'a5ety, ad6erti'ing tool' etc.
<+
A&&O/.%S PA4A8L" S"&%IO.:
Payment 'ection' are made by t8o 'ection'!
1. *an.ing Section.
(. AEP Section
"he ature o5 payment' are3Salary, Lea6e 0nca'hment @ e6ery allo8ance other than direct
payment. Cartage bill, Rail8ay, CPA, *24"A, *24"C, "an.er *ill, De5en'e, Rent 5or O55ice,
Medical 5ee, =a', 4a'a, 0lectricity bill, -itne'' 5or car, "elephone bill, e8'paper bill, Purcha'e o5
medicine, 0mployee' "ra6eling e?pen'e', Reimbur'ement o5 Petty ca'h.
2t i' 6ery important 'ection o5 the account' department a' all mot all the payment proce'' through
thi', 'ection ma.e' the 5ollo8ing payment'.
Payment 5or purcha'e o5 0RL,
Payment 5or product imported to *PC
Payment to "an.er O8ner.
Payment to "rolley O8ner.
Control all the payment to depot', o55ice' through out the country.
S%O&1 S"&%IO.:
Stoc. 'ection deal' 8ith procurement and di'tribution and 'torage amount the POL product'. "hi'
'ection calculate' 'toc. in hand o5 all the depot' and M2 to calculate 'toc. po'ition' :Monthly,
Kuarterly, 9early;. 2t prepare' product 8i'e, depot 8i'e region 'toc. po'ition in the ba'i' o5 D*PSR
:Daly *ul. Product Sale' @ Recei6ed; it con'ider' di55erent type' o5 lo''e', purcha'e' and opening
'toc.'. Stoc. 'ection prepare' FC31) 5or monthly product purcha'e 8ith detail' product 'ummary.
"hey al'o prepare the FC31& 5or monthly operational lo'' @ gain 8ith the help o5 depot 8i'e
operational data.
-or preparing o5 product *alance Sheet the main document are!
231A3 Summary o5 'toc..
23+#3 2n6entory entry, 2n @ Out
23)<3 "ran''hipment order 5or Re5ine product.
23))3 Other than Re5ine product 5or "ran''hipment
<#
23A(3 Product a''i'tant :2nter Company
"ran'action recei6ed by dealer;
D*PSR3 Re5ine 'toc. 2n5ormation.
Stoc. *atch3 Document li'ting 'ummary.
Sale' *atch J Sale' related document.
Sale' 'tatement3-rom Depot.
Some Dournal Eouchers are:
FC31&3Operational lo''Egain
FC31<3 Rebranding :Only lube;
FC31)3 All purcha'e
FC3$$3 "an.er operation' :"ran'it lo'' @ tan.er
5reight bill;
FC3$&3 Clo'ing 'toc. 6aluation
FC3#13Opening 'toc.
FC31(3 Product o8n u'e
Loo'e FC34ind 5all lo''Egain, Con6er'ion lo''Egain,
Retran''hipment, MMSC.
L"6:"RS and %AFA%IO. S"&%IO.:
Ledger' and "a?ation 'ection i' the la't 'ection 8here all po'ting' are made by thi' 'ection and
output i' -inancial Statement. "hi' 'ection ma.e' .ey 'tatement o5 the 5inancial acti6itie' 8here 8e
get the idea o5 the per5ormance o5 the company. "he'e .ey 'tatement' are 'ent to =M and *PC
according to the in'truction'. "hi' 'ection deal' 8ith the Company "a?ation matter' :5or la't P year'
thi' matter i' deal' by company nominated "a con'ultancy 5irm G>uda Ca'i @ CompanyH. "hi'
'ection prepare' 'e6eral type' o5 'tatement li.e.
=eneral Ledger
"rial *alance
Pro5it @ Lo'' Account
*alance Sheet
)%
ote' @ 'ub'idiary ledger :brea. do8n o5 the general ledger;
2ncome Statement'
Ca'h 5lo8 'tatement'.
PA4ROLL S"&%IO.:
Payroll 'ection i' running by GPay Ma'terH. Payroll 'ection deal' 8ith 'alarie', 8age', all 'ort' o5
bonu', o6ertime, utility etc. mo't the payment ma.e through ban.. "he 5unction' o5 payroll 'ection
are a' 5ollo8'!
Proce'' the 'alary.
Maintain ban. account o5 on3Management and Management 0mployee'.
Prepare 'alary 'heet 5or Management and on3Management 0mployee'.
Maintain on3Management attendance record :0R maintain' the Management record';.
"here i' 'o5t8are 8hich name i' -o?pro. >ere ) 5ile that i' a' 5ollo8'!
M3Salary main 5ile.
M3Loan 5ile
M3*an.
PROEI6".% (/.6 S"&%IO.:
Company pro6ide 1%D pro6ident 5und :on *a'ic 'alary; 5acilitie' 5or all the permanent employee'.
"he account o5 P- 'uper6i'e by the 'ection. 2t control' the in6e'tment, loan, 5inal 'ettlement under
the certain rule.
&O,P/%"R S"&%IO.:
MPL ha' a computer 'ection under the 'uper6i'ion o5 Account' @ -inance Department. Only the
entry @ 'tore o5 data i' done here. *a'ically the data o5 "AR 'ection, *an.ing 'ection, Mar.eting
'ection are proce'' @ 'tore here.
)1
Chapter"3our
3indin&s and analsis
)(
(indin!s
o organi/ation e?it' 8ithout 8ea.ne'' and problem. 2n POL, the 5ollo8ing 8ea.ne'' e?it'!
1. O55ice en6ironment i' not that much homogeneou' 8ith the change o5 time.
(. "he grie6ance handling procedure 5or employee' o5 POL i' not 'u55icient and 'trong
enough.
<. 0?i'ting training program 5or POL management and non3management are not applied at
all.
). SeminarE8or.'hop' 5or 5ieldB' le6el o55icial' 5or e?ten'i6e mar.eting acti6itie' and
de6elopment are not 'ati'5actory.
$. Main in'tallation o5 POL 8ith other depot' are al'o not 8ithin 'a5ety net.
&. "he 'ale' promotional acti6itie' 8hich are ta.en by POL are not 'u55icient and bu'ine''
oriented.
A. POL cannot meet up product demand in the mar.et in time. A' 5or e?ample' LP =a' and
*itumen.
+. Product import tan.er handling by POL 8hich i' go6erned by *PC hence POL 'u55er'
'ometime' to get proper 'hare import handling, 8hich i' pro5itable 5or the company.
#. "ran''hipment o5 POL product' 5rom M2 to di55erent depot' are not in 'mooth and timely
operati6e.
1%. POL product pricing i' determined by the go6ernment 8here pro5it margin i' .ept lo8, a'
'uch POL doe' not get any bene5it 5rom huge turno6er.
11. Appointment o5 middlemen :li.e Dealer, Agent; i' not under proper procedure o5 POL.
1(. "he o6erall product di'tributor and operating 'y'tem 8ith other 5unction' are 'till done
by manual.
1<. "he acti6itie' o5 0mployee Relation' department i' not 8ell e7uipped and in5ormati6e.
)<
Recommendations:
1. Kuality man po8er i' 'ale' department i' to be increa'ed.
(. POL 'hould be needed to arrange 5or 5ield le6el o55icial', 'ale oriented 'eminar E 4or.'hop
5or e?ten'i6e mar.eting acti6itie' and de6elopment.
<. POL 'hould ta.e more promotional acti6itie' 5or the 'ettlement o5 company.
). POL need' total computeri/ed and accounting 'o5t8are 'y'tem immediately.
$. 0'tabli'h o5 proper 5ire 5ighting material' and 'upporting training cour'e' 5or 8or.er' to u'e
it properly.
&. =ood carrying contractor 8ith 'u55icient truc.', agent, and dealer o5 5illing 'tation 'hould be
appointed by POL.
A. 0mployee Relation' department 'hould be more 'trong and timely compliance ba'ed.
))
&onclusion
Petroleum i' 'uch .ind o5 product, 8ithout 8hich 'u'tainable de6elopment o5 a country can not be
po''ible. 0conomic condition o5 e6ery country o5 the 8orld depend' on it' price up' and do8n.
*anglade'h i' not out o5 them. So, thi' .ind o5 important product deal' by POL. "he pre'ent product
mar.et per5ormance o5 the company i' good in 6i'ible 'cene. "he management o5 the company
al8ay' care5ul about hi' commitment. "he management content' 7uali5ied, e?perienced @ '.illed
team' 8ho are able to implement any type' o5 deci'ion 8hich are 5ruit5ul 5or the company. 2
'pecially gi6e than. to all e?ecuti6e or departmental head 5or arranging 'uch .ind' o5 training.
"hough POL deal' preciou' @ 6aluable product and the people o5 the country depend' on it'. 2t 5ail
mean' total 5all in dar.ne''. So, 8e all 'hould be cautiou' about all .ind' o5 de6il acti6itie'.

)$
Re5erence'!
.Di55erent publication' o5 Padma Oil Limited.
Pro'pectu' and *rochure'.
Pre6iou' report.
Di55erent 8eb publication'.
)&