A STUDY ON EMPLOYEE MOTIVATION

IN
ANGLO FRENCH TEXTILES LIMITED
WINTER PROJECT REPORT
Submitted by
B.PRIYANKA
REGISTER NO: 26348323
Under the guidance !
"r#.K.$I%&YA ".B.A'".P&I(
In partial fulfillment for the award of the degree
Of
"ASTER O) BUSINESS A%"INISTRATION
DEPARTMENT OF MANAGEMENT STUDIES
SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE
PONDICHERRY UNIVERSITY
PUDUCHERRY, INDIA
OCTOBER 2!

*
SRI MANAKULA VINAYAGAR ENGINEERINGCOLLEGE
PONDICHERRY UNIVERSITY
DEPARTMENT OF MANAGEMENT STUDIES
BONAFIDE CERTIFICATE
T"#$ %& '()%#*+ %",% %"( $-..() /)&0('% 1&)2 (3%#%4(56 A STUDY ON EMPLOYEE
MOTIVATION IN ANGLO FRENCH TEXTILES LIMITED6 #$ , 7&3,*#5( 1&)2
5&3( 7+ B8 PRIYANKA9REGISTER NO :26348323; #3 /,)%#,4 *-4*#44.(3% &* %"(
)(<-#)(.(3% *&) %"( ,1,)5 &* M,$%() &* B-$#3($$ A5.#3#$%),%#&3 7+ P&35#'"())+
U3#=()$#%+ 5-)#3> %"( ,',5(.#' +(,) 2!?288
GUIDE HEAD OF THE DEPARTMENT
Submitted !r $i+a,$ce E-aminatin he.d n ////////////
E0TERNA( E0A"INER

1
TABLE OF CONTENTS
CHAPTER TITLE PAGE NO
A2KNO3(E%GE"ENT
ABSTRA2T
(IST O) TAB(E
(IST O) 2&ART
* INTRO%U2TION
*.* Pr!i.e ! an rgani4atin
*.1 Need !r the Study
*
5
1 RE$IE3 O) (ITERATURE 6
7 OB8E2TI$ES O) T&E STU%Y *7
9 RESEAR2& "ET&O%O(OGY *9
: %ATA ANA(YSIS AN% INTERPRETATION *;
5 )IN%INGS O) T&E STU%Y 91
6 SUGGESTION < RE2O""EN%ATION
6.* 2nc.u#in
9:
95
; (I"ITATIONS AN% S2OPE O) T&E STU%Y 96
=
ANNE0URE
=.*>ue#tinnaire
=.1Bib.igra?hy
9=
:7
ACKNOWLEDGEMENT
7
I ta@e thi# ??rtunity t e-?re## my gratitude and ?r!und than@# t ur
2hairman Shri N8KESAVAN' and $ice chairman Shri S.$.Sugumaran "anaging
%irectr Shri M8DHANASEKARAN' and ur re#?ected Princi?a. D)
V8S8K8VENKATACHALAPATHY !r granting ?ermi##in t d the ?rAect.
I Bu.d .i@e t cn+ey my than@# M)8 S8JAYAKUMAR &.O.% %e?artment !
management #tudie# !r ?r+iding me the ??rtunity t carry ut thi# ?rAect
Br@.
I ac@nB.edge Bith gratitude t M)$8K8VIDHYA (ecturer' %e?artment !
"anagement Studie# !r hi# +a.uab.e guidance.
I Bi#h t e-?re## my dee?e#t gratitude t M)8 V(4,+-%",., H-.,3 R($&-)'(
M,3,>(), A3>4& F)(3'" T(@%#4($ L#.#%(5, !r gi+ing an ??rtunity t d the
?rAect in hi# e#teemed rgani4atin.
I Bu.d .i@e t than@ my ?arent#' a# Bithut their he.? I Bu.d nt ha+e been ab.e
t underta@e thi# re#earch Br@. I a.# than@ my !riend# !r their cntinuu#
encuragement and c C?eratin.
9
ABSTRACT
Thi# ?rAect i# entit.ed DEm?.yee "ti+atinE Bith re!erence t DAng. )rench Te-ti.e#
(imitedE. Thi# cm?any i# .cated at 2udda.re Rad Pndicherry.
In thi# cm?any there are 15FF em?.yee# inc.uding the #ta!! member#. )r thi# #tudy' I
ha+e ch#en *FF a# #am?.e #i4e.
.
Thi# #tudy he.?# t @nB the #ati#!actin .e+e. ! em?.yee# Bith the mti+atina. !actr#
u#ed by the cm?any. Thi# ?rAect had been underta@en by me t !ind ut the need# and
Bant# ! the em?.yee#. Under thi# Study a Gue#tinnaire Bhich cn#tituted Gue#tin#
re.ating t the em?.yee# e-?ectatin. The gathered data had been critica..y ana.y4ed
re.ating t em?.yee mti+atin#.
:
LIST OF TABLE
TABLE NO TITLE PAGE NO
* "ti+atin t em?.yee# *;
1 Sati#!ied Bith mti+atin *=
7 Intere#t tBard# Ab
!r em?.yee#
1F
9 "ti+ated em?.yee
increa#e ?rducti+ity
1*
: Recgnitin !r
?er!rmance
11
5 2ntinuu# !eedbac@ !r
?er!rmance
17
6 Em?.yee# t mea#ure
?er!rmance
19
; )aci.itie# t em?.yee# 1:
= "edica. and in#urance
!aci.ity i# mti+ated
15
*F Sati#!ied Bith the ba#ic
Need#
16
** "netary reBard t
em?.yee#
1;
*1 Organi#atin ?r+ide#
mnetary reBard
1=
*7 Acti+itie# mti+ate#
Em?.yee#
7F
*9 Em?.yee a# ?art ! team 7*
*: 2areer de+e.?ment !r
em?.yee#
71
*5 Training ?rgrammed t 77
5
im?r+e ?rducti+ity
*6 Encurage em?.yee
t Br@
79
*; Organi#atin c..ect#
em?.yee ?inin
7:
*= &ygiene !actr in Ab
#ati#!actin
75
1F 8b enrichment ?r+ide#
true mti+atin
76
1* Be#t ?er!rmance !
em?.yee in year
7;
11 Prud t be member !
rgani#atin
7=
.
LIST OF CHART
TABLE NO TITLE PAGE NO
* "ti+atin t em?.yee# *;
1 Sati#!ied Bith mti+atin *=
7 Intere#t tBard# Ab
!r em?.yee#
1F
6
9 "ti+ated em?.yee
increa#e ?rducti+ity
1*
: Recgnitin !r
?er!rmance
11
5 2ntinuu# !eedbac@ !r
?er!rmance
17
6 Em?.yee# t mea#ure
?er!rmance
19
; )aci.itie# t em?.yee# 1:
= "edica. and in#urance
!aci.ity i# mti+ated
15
*F Sati#!ied Bith the ba#ic
need#
16
** "netary reBard t
em?.yee#
1;
*1 Organi#atin ?r+ide#
mnetary reBard
1=
*7 Acti+itie# mti+ate#
em?.yee#
7F
*9 Em?.yee a# ?art ! team 7*
*: 2areer de+e.?ment !r
em?.yee#
71
*5 Training ?rgrammed t
im?r+e ?rducti+ity
77
*6 Encurage em?.yee
t Br@
79
*; Organi#atin c..ect#
em?.yee ?inin
7:
*= &ygiene !actr in Ab
#ati#!actin
75
1F 8b enrichment ?r+ide#
true mti+atin
76
;
1* Be#t ?er!rmance !
em?.yee in year
7;
11 Prud t be member !
rgani#atin
7=
A8 INTRODUCTION
A8A COMPANY PROFILE
Thi# ?rAect in+.+e# a #tudy n DEm?.yee "ti+atinE in Ang. )rench Te-ti.e#
(imited. The main bAecti+e ! thi# #tudy i# t @nB the .e+e. ! #ati#!actin ! each
em?.yee in the cm?any. )r thi# ?ur?#e *FF#am?.e# are c..ected in re.ating t
+ariu# mti+atina. !actr# u#ed by the cm?any.

The ana.y#i# inc.ude# !inding ut the need# and e-?ectatin# !rm the em?.yee# t
rein!rce the mti+atina. !actr# that they are a.ready u#ed by the 2m?any.
DA "ti+atin Scenari em?.yed in Ang. )rench Te-ti.e# at PndicherryE.
"ti+atin i# deri+ed !rm the 3rd D"ti+eE mean# any idea' need' emtin r rganic
#tate ?rm?t# a man t actin. "ti+e i# an interna. !actr that integrate# a beha+ir. A#
=
the mti+e i# Bithin the Indi+idua.' it i# nece##ary t #tudy need#' emtin# etc.' in rder
t mti+ate him t Br@.
"ti+atin i# a ?rce## i! getting the need# ! the ?e?.e rea.i4ed Bith a +ieB t
induce# them t Br@ !r the accm?.i#hment ! rgani4atin bAecti+e#. Indeed'
"ti+atin i# nthing but an actin ! inducement. "ti+atin i# a beha+ira. cnce?t. It
#ee@# t under#tand Bhy ?e?.e beha+e a# they d.
&ISTORY :
The Ang. )rench Te-ti.e# i# a unit ! Pndicherry Te-ti.e# 2r?ratin (imited. It i#
G+ernment ! Pndicherry underta@ing and it i# ne ! the .arge#t cm?#ite te-ti.e
mi..# in Suthern India.
It Ba# #tarted by "r.RO%IER in the year *;=; and Ba# incr?rated in Eng.and in the
year *;=;.It ce.ebrated it# centaury in *==;.In the beginning A!rica' Au#tra.ia' Eur?e
Bere the ?rminent buyer# !rm Ang. )rench Te-ti.e nB it #hB# the main intere#t in
the area ! e-?rt and near.y .ca. mar@et.
The cm?any Ba# managed by di!!erent and +ariu# agencie# ! di!!erent ?erid#. The
mi.. Ba# e-?anded Bith additina. machine# and e-?rt ! c.th# recei+ed great attentin
un!rtunate.y in *=;7 the mi.. !aced !inancia. and .abur ?rb.em#. The management
!und it +ery di!!icu.t t run thi# #ituatin gace Bay t #e..ing ! the mi.. it Shri. 8ATIA
and SO"INA gru? ! Bmbay at that time the mi.. Ba# #acing !inancia. cri#i# due t
mi#management and #me ?rb.em#.
Thi# .ead t #t??age ! ?eratin in the mi..# and u.timate.y the mi.. #t??ed it#
!unctin !rm *=;7 and Ba# c.#ed.

Em?.yee cntinue# t Br@ Bithut Bage# !r abut #i- mnth# .?ing ?r#?erity but
+ain #.B.y the em?.yee# #trength. It Ba# nt Br@ing !r 7 year# #ince *=;7.
*F
Thi# a!!ected abut 6FFF !ami.ie# in the unin territry ! Pndicherry and a.# the
ecnmy ! the #tate Ba# a!!ected the ?e?.e and trade unin. The ?re## and the
?.itician# +ice at +ariu# !rm# t re?en the mi.. and the g+ernment ! Pndicherry
came !rBard t underta@e the mi.. in the year *=;5.At that time the !rmed Pndicherry
te-ti.e cr?ratin and !rm that time nBard# their mi.. becme g+ernment mi... In the
beginning there Bere 5:FF em?.yee# in a.. the unit#.
PRESENT 2ONTE0T O) A)T:
NB' there are 7 unit# Bith tta. em?.yeeH# #trength ! 9FFF. The 2m?any ha#
?.anned t mderni4e and in#ta.. neB machinery. It ?.an# t ?rduce #u?er!ine Gua.ity
!abric !r e-?rt. The cm?any ha# a.# #et u? a DGua.ity termE in Bhich @ey e-ecuti+e
member. The main bAecti+e# ! the DGua.ity termE are t get Gua.i!icatin certi!icate .i@e
ISO =FF1 r EN 1=FFF Bith thi# dedicated team. The Ang. )rench Te-ti.e management
Bu.d #ure.y enter 1*
#t
centuary a# the ?ride ! Pndicherry. Since it# de+e.?ment are
mani!.d and materia.i#tic.
%EPART"ENT O) A)T:
The $ariu# %e?artment ! A)T are a# !..B#
9A;P)&5-'%#&3 D(/,)%.(3%:

*. S?inning %e?artment,B.B rm' 2arding < S?inning
1. 3ea+ing %e?artment,(m Shed
7. 3arehu#e %e?artment,E-amining' Pac@ing < Ba.ing
9. Prce##ing %e?artment,B.eaching' Printing < %yeing
9B;S()=#'( D(/,)%.(3% :

*. "ar@eting %e?artment
1. )inance < Accunt# %e?artment
**
7. Purcha#e < Stre#
9. >ua.ity A##urance
:. Engineering
5. Per#nne.
9C; S()=#'( S('%#&3$ :
*. E%P
1. Interna. Audit
7. 2#ting
9. 2anteen
:. %i#?en#ary
5. Security
6. Tran#?rt < Autmbi.e
;. &rticu.ture
=. Garment )actry
9D; R,1 M,%()#,4:
*. 2ttn
1. P.ye#ter
ABOUT T&E PRO%U2TS
The !..Bing ?rduct# are ?re#ent.y manu!actured in Ang. )rench Te-ti.e#
(imited.'IPT2J Pndicherry.
*. 2ttn 2.the#
1. Pant < Shirt 2.the#
7. TBe.#
*1
9. Screen 2.the#
:. Uni!rm#
5. Bed S?read
6. Pi..B 2+er#
OB8E2TI$ES O) T&E 2O"PANY:
The main bAecti+e ! the cm?any can be genera..y #tarted a# the manu!acturing and
#e..ing ! cttn yarn < 2ttn !abric#.
T manu!acture and mar@et cttn yarn#.
T manu!acture and mar@et cttn !abric#.
T manu!acture garment# and uni!rm# !r +ariu# agencie# and #er+ice
rgani4atin.
T ?rtect the intere#t ! the em?.yee# thrugh Be.!are mea#ure#.
T mderni4e the mi..# and it# #y#tem# inc.uding cm?uteri4atin.
A8 INTRODUCTION
A8A COMPANY PROFILE
Thi# ?rAect in+.+e# a #tudy n DEm?.yee "ti+atinE in Ang. )rench Te-ti.e#
(imited. The main bAecti+e ! thi# #tudy i# t @nB the .e+e. ! #ati#!actin ! each
em?.yee in the cm?any. )r thi# ?ur?#e *FF#am?.e# are c..ected in re.ating t
+ariu# mti+atina. !actr# u#ed by the cm?any.

The ana.y#i# inc.ude# !inding ut the need# and e-?ectatin# !rm the em?.yee# t
rein!rce the mti+atina. !actr# that they are a.ready u#ed by the 2m?any.
*7
DA "ti+atin Scenari em?.yed in Ang. )rench Te-ti.e# at PndicherryE.
"ti+atin i# deri+ed !rm the 3rd D"ti+eE mean# any idea' need' emtin r rganic
#tate ?rm?t# a man t actin. "ti+e i# an interna. !actr that integrate# a beha+ir. A#
the mti+e i# Bithin the Indi+idua.' it i# nece##ary t #tudy need#' emtin# etc.' in rder
t mti+ate him t Br@.
"ti+atin i# a ?rce## i! getting the need# ! the ?e?.e rea.i4ed Bith a +ieB t
induce# them t Br@ !r the accm?.i#hment ! rgani4atin bAecti+e#. Indeed'
"ti+atin i# nthing but an actin ! inducement. "ti+atin i# a beha+ira. cnce?t. It
#ee@# t under#tand Bhy ?e?.e beha+e a# they d.
&ISTORY :
The Ang. )rench Te-ti.e# i# a unit ! Pndicherry Te-ti.e# 2r?ratin (imited. It i#
G+ernment ! Pndicherry underta@ing and it i# ne ! the .arge#t cm?#ite te-ti.e
mi..# in Suthern India.
It Ba# #tarted by "r.RO%IER in the year *;=; and Ba# incr?rated in Eng.and in the
year *;=;.It ce.ebrated it# centaury in *==;.In the beginning A!rica' Au#tra.ia' Eur?e
Bere the ?rminent buyer# !rm Ang. )rench Te-ti.e nB it #hB# the main intere#t in
the area ! e-?rt and near.y .ca. mar@et.
The cm?any Ba# managed by di!!erent and +ariu# agencie# ! di!!erent ?erid#. The
mi.. Ba# e-?anded Bith additina. machine# and e-?rt ! c.th# recei+ed great attentin
un!rtunate.y in *=;7 the mi.. !aced !inancia. and .abur ?rb.em#. The management
!und it +ery di!!icu.t t run thi# #ituatin gace Bay t #e..ing ! the mi.. it Shri. 8ATIA
and SO"INA gru? ! Bmbay at that time the mi.. Ba# #acing !inancia. cri#i# due t
mi#management and #me ?rb.em#.
Thi# .ead t #t??age ! ?eratin in the mi..# and u.timate.y the mi.. #t??ed it#
!unctin !rm *=;7 and Ba# c.#ed.

*9
Em?.yee cntinue# t Br@ Bithut Bage# !r abut #i- mnth# .?ing ?r#?erity but
+ain #.B.y the em?.yee# #trength. It Ba# nt Br@ing !r 7 year# #ince *=;7.
Thi# a!!ected abut 6FFF !ami.ie# in the unin territry ! Pndicherry and a.# the
ecnmy ! the #tate Ba# a!!ected the ?e?.e and trade unin. The ?re## and the
?.itician# +ice at +ariu# !rm# t re?en the mi.. and the g+ernment ! Pndicherry
came !rBard t underta@e the mi.. in the year *=;5.At that time the !rmed Pndicherry
te-ti.e cr?ratin and !rm that time nBard# their mi.. becme g+ernment mi... In the
beginning there Bere 5:FF em?.yee# in a.. the unit#.
PRESENT 2ONTE0T O) A)T:
NB' there are 7 unit# Bith tta. em?.yeeH# #trength ! 9FFF. The 2m?any ha#
?.anned t mderni4e and in#ta.. neB machinery. It ?.an# t ?rduce #u?er!ine Gua.ity
!abric !r e-?rt. The cm?any ha# a.# #et u? a DGua.ity termE in Bhich @ey e-ecuti+e
member. The main bAecti+e# ! the DGua.ity termE are t get Gua.i!icatin certi!icate .i@e
ISO =FF1 r EN 1=FFF Bith thi# dedicated team. The Ang. )rench Te-ti.e management
Bu.d #ure.y enter 1*
#t
centuary a# the ?ride ! Pndicherry. Since it# de+e.?ment are
mani!.d and materia.i#tic.
%EPART"ENT O) A)T:
The $ariu# %e?artment ! A)T are a# !..B#
9A;P)&5-'%#&3 D(/,)%.(3%:

:. S?inning %e?artment,B.B rm' 2arding < S?inning
5. 3ea+ing %e?artment,(m Shed
6. 3arehu#e %e?artment,E-amining' Pac@ing < Ba.ing
;. Prce##ing %e?artment,B.eaching' Printing < %yeing
9B;S()=#'( D(/,)%.(3% :

*:
*. "ar@eting %e?artment
6. )inance < Accunt# %e?artment
;. Purcha#e < Stre#
=. >ua.ity A##urance
*F. Engineering
**. Per#nne.
9C; S()=#'( S('%#&3$ :
*F. E%P
**. Interna. Audit
*1. 2#ting
*7. 2anteen
*9. %i#?en#ary
*:. Security
*5. Tran#?rt < Autmbi.e
*6. &rticu.ture
*;. Garment )actry
9D; R,1 M,%()#,4:
7. 2ttn
9. P.ye#ter
ABOUT T&E PRO%U2TS
The !..Bing ?rduct# are ?re#ent.y manu!actured in Ang. )rench Te-ti.e#
(imited.'IPT2J Pndicherry.
;. 2ttn 2.the#
*5
=. Pant < Shirt 2.the#
*F. TBe.#
**. Screen 2.the#
*1. Uni!rm#
*7. Bed S?read
*9. Pi..B 2+er#
OB8E2TI$ES O) T&E 2O"PANY:
The main bAecti+e ! the cm?any can be genera..y #tarted a# the manu!acturing and
#e..ing ! cttn yarn < 2ttn !abric#.
T manu!acture and mar@et cttn yarn#.
T manu!acture and mar@et cttn !abric#.
T manu!acture garment# and uni!rm# !r +ariu# agencie# and #er+ice
rgani4atin.
T ?rtect the intere#t ! the em?.yee# thrugh Be.!are mea#ure#.
T mderni4e the mi..# and it# #y#tem# inc.uding cm?uteri4atin.
)UN2TIONS O) PERSONNE( "ANAGE"ENT AN% &R%
%E$E(OP"ENT:
Recruitment
Training < %e+e.?ment
3age < Sa.ary Admini#tratin
(abr 3e.!are "ea#ure#
&ea.th < Sa!ety "anagement
Indu#tria. Re.atin "anagement
2m?.iance ! Statutry ReGuirement
%i#ci?.inary Prceeding#
*6
2arrier P.anning < %e+e.?ment

>UA(ITY PO(I2Y O) A)T:
Ang. )rench Te-ti.e i# cmmitted t meet the reGuirement# ! it# cu#tmer# and
cntinua..y im?r+e it# ?rduct# #er+ice# by techn.gica. u? gradatin and enriching the
re#urce# Bith ?er?etua. re+ieB ! the Gua.ity #y#tem.
SA)ETY "EASURES:
Ang. )rench Te-ti.e# ha# a !u.. !.edged #a!ety de?artment t mnitr the #a!ety in the
!actry' the cm?any ha# been a reci?ient ! the #tate.
A82 NEED FOR THE STUDY

The need# !r the #tudy are gi+en be.B #uch a# !..B#.

T #tudy and @nB the em?.yee mti+atin #cenari in DAng. )rench Te-ti.e#
(imitedE.
T @nB the em?.yee# #ati#!ied .e+e. Bith the mti+atin !actr# underta@en by
the cm?any.
T identi!y hB the rgani4atin mti+ate# the em?.yee#.
*;
T mea#ure the .e+e. ! ?er!rmance be!re and a!ter mti+atin t !ind ut the
im?r+ement !actr# !r mti+ating the em?.yee#.
REVIEW OF LITERATURE:

MOTIVATION:

Sme ?e?.e ?er!rm the #ame ty?e ! Ab mre e!!icient.y then ther# #me !ind it.
"re reBarding and intere#ting than ther# and #me enAy it mre than ther#.
At any gi+en ?int ! time ?e?.e +ary in the e-tent t Bhich they are Bi..ing t
direct their energie# t the attainment ! ga.# due t di!!erence# in mti+atin.
DEFINITION:
*=
"ti+atin can be traced t be (atin BrdE "+e#E Bhich mean# Dt m+eE.
The term mti+atin mean# t acce.erate t b#t and t direct the beha+ir ! a ?er#n
!r achie+ing #ucce##.
//Bert #n and Steiner I*=;9J #tate DA mti+e i# inner #tate tear energie# Ir m+e#J and
direct# IrJ channe.# beha+ir# tBard# ga.#E.
///"ti+atin i# the inner #tate that cau#e# an indi+idua. t beha+e in a Bay that en#ure#
the accm?.i#hment ! #me ga..
//Accrding t +ite.e# D"ti+atin re?re#ent# an un#ati#!ied need Bhich create# a #tate
! ten#in r di#eGui.ibrium' cau#ing the indi+idua. t m+e in a ga. directed ?attern
tBard# re#tring a #tate ! eGui.ibrium' by #ati#!ying the needE.
TYPES OF NEEDS :

There are three ty?e# ! need#.
Primary "ti+e#
Genera. "ti+e#
Secndary "ti+e#
A8 P)#.,)+ M&%#=($:
The u#e ! the term ?rimary de# nt im?.y that thi# gru? ! mti+e# a.Bay# ta@e#
?recedence the genera. and #ecndary mti+e#. A.thugh the ?recedence ! ?rimary
mti+e# i# im?.ied in #me mti+atin therie# there are many #ituatin# in Bhich the
genera. and #ecndary ?redminate +er ?rimary mti+e#.
E-am?.e# are !a#ting !r a re.igiu# #cia. r ?.itica. cau#e. In bth ca#e# .earned
#ecndary mti+e# are #trnger than un.earned ?rimary mti+e#.
1F
28 G(3(),4 M&%#=($ :
A #e?arate c.a##i!icatin !r genera. mti+e# i# nt a.Bay# gi+en. Yet #uch a categry
#eem# nece##ary becau#e there are a number ! mti+e# Bhich .ie in the gray area
betBeen the ?rimary and #ecndary c.a##i!icatin#. T be inc.uded in the genera.
categry' a mti+e mu#t be un.earned but nt ?hy#i.gica..y ba#ed.
38 S('&35,)+ .&%#=($:

Secndary mti+e# are m#t im?rtant. The mti+e# ! hunger and thir#t are nt
dminant Amunt ?e?.e .i+ing C in the ecnmica..y de+e.?ed Br.d. Sme e-am?.e#
! #ecndary mti+e# are ?Ber' achie+ement and #tatu#. E+ery ?er#n in a re#?n#ib.e
?#itin in bu#ine##' educatin and act may e-hibit a need !r ?Ber.
MOTIVATION AND MORALE:
"ti+atin and mra.e in indu#try are !ten u#ed interchangeab.yK thugh they are
re!erred a# tB di!!erent @ind# ! ?henmena. "ti+atin re!er# t the ?r?en#ity tBard
a ?articu.ar beha+ira. ?attern t #ati#!y a need r de!iciency. "ra.e de#cribe# an
em?.yeeH# attitude#' !ee.ing# and Audgment abut hi# Br@' ?eer#' #u?er+i#r#'
#ubrdinate# and hi# rgani4atin. A high.y mti+ated em?.yee may nt ha+e high
mra.e' thrugh mti+atin t #me degree ?r+ide# ?tentia. !r mra.e.
THEORIES OF MOTIVATION :

The im?rtance ! mti+atin t human .i!e and Br@ can be Audged by the number !
therie# that ha+e been ?r?unded t e-?.ain ?e?.eH# beha+ir. They e-?.ain human
mti+atin thrugh human need# and human nature. Prminent amng the#e Therie# and
?articu.ar.y re.e+ant t u# are "a#.B# Need &ierarchy Thery' "cGregrH# Thery L-H
and LyH and &ert4berg' "ti+atin &ygiene Thery.
3e #ha.. di#cu## three im?rtant therie# in detai. a# !..B#K
*. "a#.B# Need &ierarchy Thery
1*
1. "cGregr Thery L-H and LyH and
7. &ert4berg TB )actr Thery
A8 MASLOW NEED HIERARCHY THEORY:
"a#.B thery i# #igni!icant becau#e it encm?a##e# a.. human need# and c.a##i!ie#
them int !i+e neat a..,inc.u#i+e categrie#. There are gi+e need,c.u#ter#.
9,;P"+$#&4&>#',4 N((5$:
Phy#i.gica. need# are ba#ic t .i!e +i4..' thir#t' and cm?anin#hi? amng ther#. They
are re.ati+e.y inde?endent ! each ther and in #me area# can be identi!ied Bith a
#?eci!ic .catin in the bdy. The#e need# are cyc.ic. In ther Brd# they are #ati#!ied !r
a #hrt ?erid: then they rea??ear.
E+ery human being Bant# t !u.!i.. their ba#ic need# that are #ur+i+a. need# .i@e !d'
Bater and #he.ter and #e-. nce the#e ba#ic need# are #ati#!ied t the degree needed !r
the #u!!icient and cm!rtab.e ?eratin ! the bdy' then the ther .e+e.# ! need#
becme im?rtant and #tart acting a# mti+atr#.
97;S,*(%+ ,35 S('-)#%+ 3((5$:
Sa!ety need# a.# ca..ed #ecurity need#' !ind e-?re##in in #uch #erie# a#
ecnmie# #ecurity and ?rtectin !rm ?hy#ica. danger# and a de#ire !r an rder.y and
?redictab.e Br.d. (i@e ?hy#i.gica. need#' the#e becme in acti+e nce they are
#ati#!ied.
The#e the ?hy#i.gica. need# are grati!ied' the #a!ety and #ecurity need# becme
?redminant. The#e are the need# !r #e.!,?re#er+atin a# again#t ?hy#i.gica. need#
Bhich are !r #ur+i+a.K the#e need# inc.ude th#e ! #ecurity' #tabi.ity' !reedm !rm
an-iety and a #tructured and rdered en+irnment.
9';L&=( ,35 S&'#,4 3((5$:
The#e need# inc.ude the de#ire !r .+e cm?anin#hi? and !riend#hi? the#e need#
re!.ect ?er#n# de#ire t be acce?ted by ther#.
Scia. need# re!er t be.ngingne##. A.. indi+idua.# Bant t a##ciate Bith ther# t gain
acce?tance and t gi+e and recei+e !riend#hi? !rm them. Pe?.e d nt Br@ !r mney
11
a.ne but a.# !r cm?anin#hi?. 2he#i+e in!rma. gru?# indicate that em?.yee#
ha+e !und an ut.et !r their #cia. need#.
95;E$%((. 3((5$:
E#teem need# re!er t a de#ire !r !irm.y,ba#ed high e+a.uatin !rm ther# !r #e.!
re#?ect and #e.! e#teem. They inc.ude th#e need# Bhich indicate #e.! cn!idence'
achie+ement' cm?etence' @nB.edge and inde?endence.
The need !r e#teem i# t attain recgnitin !rm ther# Bhich Bu.d induce a !ee.ing !
#e.!,Brth and #e.!,cn!idence in the indi+idua.. It i# an urge !r achie+ement' ?re#tige'
#tatu# and ?Ber' #e.!,re#?ect i# the interna. recgnitin. The re#?ect !rm ther# i# the
e-terna. recgnitin.
9(;S(4* BA'%-,4#C,%#&3 3((5$:
Se.! Actua.i4atin need# re!er t #e.!,!u.!i..ment. The term DSe.!,Actua.i4atinE Ba#
cined by a Kurt G.d#tein and mean# t becme actua.i4ed in Bhat ne i# ?tentia..y
gd at.
The .a#t need i# the need t de+e.? !u..y and t rea.i4e ne# ca?acitie# and ?tentia.itie#
t the !u..e#t e-tent ?##ib.e' Bhate+er the#e ca?acitie# and ?tentia.itie# may be. Thi# i#
the highe#t .e+e. ! need in ma#.BH# hierarchy and i# acti+ated a# a mti+atr Bhen a..
ther a##ignment# that a..B !r creati+ity and ??rtunitie# !r ?er#na. grBth and
Ad+ancement.
28 THEORY X AND THEORY Y:
%ug.a# "cGregr ?r?#ed tB di#tinct +ieB# ! human being#. One ba#ica..y
Negati+e' .abe.ed thery - and ther ba#ica..y ?#iti+e' .abe.ed thery y.
Under thery -' the !ur negati+e a##um?tin# he.d by manager# are:
*. Em?.yee# inherent.y di#.i@e Br@ and Bhene+er ?##ib.e Bi.. attem?t t a+id it.
1. Since em?.yee# di#.i@e Br@' they mu#t be cerced' cntr..ed' r threatened Bith
?uni#hment# t achie+e ga.#.
17
7. Em?.yee# Bi.. a+id re#?n#ibi.itie# and #ee@ !rma. directin Bhene+er ?##ib.e.
9. "#t Br@er# ?.ace #ecurity abut a.. ther !actr# a##ciated Bith Br@ and Bi..
di#?.ay .itt.e ambitin.
In cntra#t t the#e negati+e +ieB# abut the nature ! human being#' "cGregr (i#ted
the !ur ?#iti+e a##um?tin# that he ca..ed thery Y.:
*. Em?.yee# can +ieB Br@ a# being a# natura. a# re#t r ?.ay.
1. Pe?.e Bi.. e-erci#e #e.!,directin and #e.!,cntr. i! they are cmmitted t the
bAecti+e#.
7. The a+erage ?er#n can .earn t acce?t e+en #ee@ re#?n#ibi.ity.
9. The abi.ity t ma@e inn+ati+e deci#in# i# Bide.y di#?er#ed thrughut the P?u.atin
and i# nt the #.e ?r+ince ! th#e in management ?#itin#.
7. HERDBERG TWO FACTOR THEORY:

Accrding t &ert4berg' man ha# tB di!!erent: categrie# ! need#' Bhich are
e##entia..y inde?endent ! each ther and a!!ect beha+ir in di!!erent Bay#. 3hen ?e?.e
!ee. ha??y abut their Ab' there an e-tra,in Ab' and a.# it increa#e the Ab #ati#!actin.
)redric@ &ert4berg tB !actr therie# cnc.ude# that certain !actr# in the Br@ ?.ace
re#u.t in Ab #ati#!actin' Bhi.e ther# d nt' but i! ab#ent .ead t di##ati#!actin.
&e di#tingui#hed betBeen:
Hygiene Factors:
3age#
Sa.ary
2m?any ?.icie#
Inter?er#na. Re.atin Bith Peer#
8b Security
Su?er+i#r# Technica.
19
&ygiene !actr# ?re#ent di##ati#!actin in the rgani4atin. Accrding t him'
hygiene !actr# are +ery nece##ary t maintain the human re#urce# ! an
rgani4atin.
Motivational Factors:
8b it#e.!
Recgnitin
Achie+ement
Re#?n#ibi.ity
GrBth and Ad+ancement
The#e !actr# are interre.ated and are ?#iti+e.y re.ated t mti+atin. Accrding
T &ert4berg Ab ?rmtin#' higher re#?n#ibi.itie#' ?artici?atin in centra.
deci#in ma@ing are a.. #igna.# ! grBth and ad+ancement ! em?.yee in the
rgani4atin.
E8 OBJECTIVES OF THE STUDY
T identi!y the di!!erent Bay# in the rgani4atin t mti+ate the em?.yee#.
T !ind ut the !actr# that a!!ect the em?.yeeH# mti+atin ?r+ided by an
rgani4atin.
T @nB hB mti+atin create# Ab #ati#!actin amng the Em?.yee#.
T identi!y the #igni!icance ! mti+atin that ha# an im?act n ?rducti+ity.
T identi!y the !actr# Bhich bring high .e+e. ! #ati#!actin.
1:
48 RESEARCH METHODOLOGY
Re#earch methd.gy i# Bay t #y#tematica..y #.+e the re#earch ?rb.em. It i# a ?.an
! actin !r a re#earch ?rAect and e-?.ain# in detai. hB data are c..ected and ana.y4ed.
Re#earch "ethd.gy may be under#td a# a #cience ! #tudying hB re#earch i# dne
#cienti!ica..y. It can c+er a Bide range ! #tudie# !rm #im?.e de#cri?tin and
in+e#tigatin t the cn#tructin ! #?hi#ticated e-?eriment.
A c.ear bAecti+e ?r+ide# the ba#i# ! de#ign ! the ?rAect. Since the main bAecti+e
! thi# #tudy i# t identi!y the cu#tmer# ?re!erence' e-?ectatin and ?erce?tin. It Ba#
15
decided t u#e de#cri?ti+e re#earch de#ign inc.ude' #ur+ey# and !act,!inding# enGuire# !
di!!erent @ind#' Bhich !und ut t be the m#t #uitab.e de#ign in rder t carry ut the
?rAect.
MEANING OF RESEARCH:
Re#earch i# an art ! #cienti!ic in+e#tigatin. The ad+anced .earnerH# dictinarie# ! current
Eng.i#h .ay are dBn the meaning ! re#earch a#' Da care!u. in+e#tigatin IrJ inGuiry e#?ecia..y
thrugh #earch !r neB !act# in any branch ! @nB.edgeE. Redmen and "ary de!ine re#earch
a# a D#y#tematic e!!rt t gain @nB.edgeE.
RESEARCH DESIGN :
A Re#earch de#ign i# ?.an that #?eci!ie# the bAecti+e# ! the #tudy' methd t be
ad?ted in the c..ectin ! the data' t.# in ana.y#i# ! data and he.?!u. t !rame
hy?the#i#. DA re#earch de#ign i# the arrangement ! cnditin !r c..ectin and ana.y#i#
! data in a manner that aim# t cmbine re.e+ance t re#earch ?ur?#e Bith ecnmy in
?rcedureE.
Re#earch de#ign i# needed becau#e it !aci.itate# the #mth #ai.ing ! the +ariu#
?rAect ?eratin#' thereby ma@ing the ?rAect a# e!!icient a# ?##ib.e yie.ding ma-ima.
in!rmatin Bith minima. e-?enditure ! e!!rt time and mney. A.# it minimi4e# bia#
and ma-imi4e# the re.iabi.ity ! the data c..ected.
NATURE AND SOURCE OF DATA :
Primary data:
The data Bhich are c..ected a!re#h !r the !ir#t time and thu# ha??en t be rigina. in character
i# ca..ed ?rimary data.
The ?rimary data Ba# c..ected !rm the em?.yee# ! A)T (imited thrugh a direct
#tructured Gue#tinnaire. Re#?ndent ha# !i..ed the Gue#tinnaire.
Secondary data:
The data Bhich ha+e a.ready been c..ected and ana.y4ed by #mene e.#e i# ca..ed #ecndary
data.
16
The #ecndary data Ba# u#ed main.y t #u??rt ?rimary data. 2m?any ?r!i.e#' Beb#ite#'
maga4ine#' artic.e# Bere u#ed Bide.y.
SAMPLING SIDE AND TECHNIFUE:
Type of universe:
The !ir#t #te? in de+e.?ing any #am?.e i# c.ear.y de!ining the #et ! bAecti+e#'
technica..y ca..ed the uni+er#e' t be #tudied. &ere the uni+er#e i# the em?.yee# ! A)T
(imited
Size of sample:
It re!er# t the number i! item# t be #e.ected !rm the uni+er#e t cn#titute a #am?.e. &ere *FF
em?.yee# ! A)T (imited in Pndicherry Bere #e.ected a# #i4e ! #am?.e.
Sample design :
3hen ??u.atin e.ement# are #e.ected !r inc.u#in in the #am?.e ba#ed n the ca#e !
acce##' it i# ca..ed cn+enience #am?.ing methd !r the cn+enience ! the re#earcher.
uestionnaire construction:
In cn#tructing Gue#tinnaire' care Ba# ta@en t in+e#tigate the di!!icu.tie# that the
re#?ndent may !ace Bhi.e an#Bering them. It Ba# ?re?ared @ee?ing in +ieB the bAecti+e
! the #tudy. %uring the cn#tructing care Ba# ta@en t a+id Gue#tin#' Bhich may .ead
mi#inter?retatin. The Gue#tin thu# cn#tructed Ba# a #tructured ne # a# t c..ect a. the
re.e+ant in!rmatin. The Gue#tin# Bere arranged in a .gica. rderM#en#ib.e #eGuence.
The >ue#tinnaire cn#i#t# ! a +ariety ! Gue#tin# ?re#ented t the em?.yee# !r their
re#?n#e. %ichtmu# Gue#tin# and mu.ti?.e chice Gue#tin# Bere u#ed in cn#tructing
the Gue#tinnaire.
STATISTICAL TOOLS USED:
T arrange and inter?ret the c..ected data the !..Bing #tati#tica. t.# Bere u#ed.
*. Percentage "ethd.
1. 2hi C #Guare Ana.y#i#.
1;
P()'(3%,>( M(%"&5:
The ?ercentage methd Ba# e-ten#i+e.y u#ed !r !inding# +ariu# detai.#. It i#
u#ed !r ma@ing cm?ari#n betBeen tB r mre #erie# ! data. It can be genera..y
ca.cu.ated.
P()'(3%,>( &* (./4&+(($ #$ >#=(3 7+
9N-.7() &* (./4&+(($ *,=&),74(G%&%,4 (./4&+(($; H A
C"# B S<-,)( A3,4+$#$ :
2hi C#Guare ana.y#i# in #tati#tic# t te#t the gdne## ! !it t +eri!y the
di#tributin ! b#er+ed data Bith a##umed theretica. di#tributin. There!re' it i# a
mea#ure t #tudy the di+ergence ! actua. and e-?ected !reGuencie#. It ma@e# n
a##um?tin# abut the ??u.atin being #am?.ed. The Guantity N1 Ichi, #GuareJ de#cribe#
the magnitude ! di#cre?ancy betBeen thery and b#er+atin. I! N1 i# 4er' it mean# that
the b#er+ed and e-?ected !reGuency cm?.ete.y cincide#. The greater the +a.ue ! N1'
the greater Bu.d be the di#cre?ancy betBeen b#er+ed and e-?ected !reGuencie#.
The !rmu.a !r cm?uting 2hi C SGuare IN1J i# a# !..B#
I2 J KL9O?E;M2 GEN
The ca.cu.ated +a.ue ! N1 i# cm?ared Bith the tab.e ! N1 !r gi+en degree# ! !reedm at
#?eci!ied .e+e. ! #igni!icance. I! the ca.cu.ated +a.ue ! N1 i# greater than the tab.e +a.ue then
the di!!erence betBeen thery and b#er+atin i# cn#idered t be #igni!icant. On the ther
hand' i! the ca.cu.ated +a.ue ! N1 .e# than the tab.e +a.ue then the di!!erence betBeen thery
and b#er+atin i# nt cn#idered t be #igni!icant. The degree# ! !reedm i# 93 B A; Bhere LnH
i# number ! b#er+ed !reGuencie#.
1=
E8 DATA ANALYSIS AND INTERPRETATIONS
P()'(3%,>( M(%"&5
T,74( A: M&%#=,%#&3 %& E./4&+(($:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# 6: 6:
N 1: 1:
T&%,4 A A
7F
INFERENCES:

)rm the ab+e tab.e #hB# that 6:O ! re#?ndent# #ay that the cm?any ?r+ide#
mti+atin t the em?.yee#' n.y 1:O! re#?ndent# #ay n that the cm?any did nt
?r+ide mti+atin t em?.yee#.
C",)% A:
T,74( 2: S,%#$*#(5 1#%" M&%#=,%#&3:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# 5; 5;
N 71 71
T&%,4 A A
7*
INFERENCES:

)rm the ab+e tab.e #hB# that 5;O ! the re#?ndent# are #ati#!ied Bith the
mti+atin that the cm?any ?r+ide#' n.y 71O ! re#?ndent# are nt #ati#!ied Bith the
mti+atin
C",)% 2:
T,74( 3: I3%()($% %&1,)5$ J&7 *&) (./4&+(($:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# :5 :5
N 99 99
T&%,4 A A
71
INFERENCES:
)rm the ab+e tab.e #hB that :5O ! re#?ndent# #ay# that mti+atin create#
Intere#t tBard# a Ab !r em?.yee# < 99O ! re#?ndent# #ay# n that the"ti+atin
de# nt create intere#t tBard# a Ab.
C",)% 3:
T,74( 4: M&%#=,%(5 (./4&+(( #3')(,$( /)&5-'%#=#%+:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
T (arge E-tent :9 :9

T Sme E-tent
19 19
Nt at A..
11 11
77
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that :9O ! re#?ndent# #ay that mti+ated em?.yee Bi..
increa#e the ?rducti+ity .e+e. t .arge e-tent < 19O ! re#?ndent# #ay it t #me e-tent
< 11O #ay# that nt at a.. the mti+ated em?.yee Bi.. increa#e the Prducti+ity .e+e..
C",)% 4:
79
T,74( E: R('&>3#%#&3 *&) P()*&).,3'(:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# :9 :9
N 95 95
T&%,4 A A
INFERENCE:
)rm the ab+e tab.e #hB# that :9O ! re#?ndent# #ay that rgani4atin ?r+ide
Recgnitin !r ?er!rmance < 95O ! re#?ndent# #ay# n that rgani4atin de# nt
?r+ide recgnitin !r ?er!rmance.
C",)% E:
7:
T,74( 6: C&3%#3-&-$ *((57,'2 *&) P()*&).,3'(:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
T (arge E-tent 75 75
T Sme E-tent 79 79
Nt at A.. 7F 7F
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #hB# that 75O ! re#?ndent# #ay# that manager gi+e#
2ntinuu# !eedbac@ abut the ?er!rmance t .arge e-tent' 79O ! re#?ndent# Say# t
#me e-tent' 7FO ! re#?ndent# #ay# nt at a...
75
C",)% 6:
T,74( !: E./4&+(($ %& M(,$-)( P()*&).,3'(:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# :: ::
N 9: 9:
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #hB# that ::O ! re#?ndent# #ay# ye# that the cm?any Teach
em?.yee# t mea#ure their Bn ?er!rmance < 9:O ! re#?ndent# #ay# n that the
cm?any de# nt teach em?.yee# t mea#ure their Bn ?er!rmance.
76
C",)% !:
7;
T,74( 8: F,'#4#%#($ %& E./4&+(($:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
In#urance 97 97
"edica. 1: 1:
Tran#?rt // //
2anteen 71 71
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #hB# that rgani4atin ?r+ide# !aci.itie# t em?.yee# that 97O
! re#?ndent# #ay In#urance' 1:O ! re#?ndent# #ay# medica. <71O ! re#?ndent#
#ay# canteen < there i# n tran#?rt !r the em?.yee#.
C",)% 8:
7=
T,74( O: M(5#',4 ,35 I3$-),3'( *,'#4#%+ #$ .&%#=,%(5:
9F
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# 5: 5:
N 7: 7:
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that 5:O ! re#?ndent# #ay# ye# that medica. !aci.ity <
In#urance ?r+ided by cm?any i# high.y mti+ate < 7:O ! re#?ndent# #ay# n that it
i# nt mti+ate !r them.

C",)% O:
9*
T,74( A: S,%#$*#(5 1#%" %"( 7,$#' 3((5$:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
&igh.y Sati#!ied 79 79
Sati#!ied 15 15
N ?inin *; *;
%i##ati#!ied *1 *1
&igh.y %i##ati#!ied *F *F
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that 79O ! re#?ndent# are high.y #ati#!ied Bith ba#ic
need#' 15O ! re#?ndent# are #ati#!ied' *;O ! re#?ndent# #ay# n ?inin' *1O !
Re#?ndent# are di##ati#!ied' *FO ! re#?ndent# are high.y di##ati#!ied Bith ba#ic need#.
C",)% A:
91
T,74( AA: M&3(%,)+ R(1,)5 %& E./4&+(($:
97
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# 71 71
N 5; 5;
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #he# that 71O ! re#?ndent# #ay# ye# that cm?any gi+e#
mnetary reBard t em?.yee#' 5;O ! re#?ndent# #ay# n that cm?any de# nt gi+e
mnetary reBard t em?.yee#.
C",)% AA:
99
T,74( A2: O)>,3#$,%#&3 /)&=#5($ M&3(%,)+ R(1,)5:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Gi!t# :5 :5
2a#h ABard# 1: 1:
A..Bance# *= *=
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #hB# that mnetary reBard the rgani4atin ?r+ide# !r the
Em?.yee# i# :5O ! re#?ndent# #ay gi!t#' 1:O ! re#?ndent# #ay ca#h aBard#' and
*=O ! re#?ndent# #ay a..Bance#.
C",)% A2:
9:
T,74( A3: A'%#=#%#($ .&%#=,%($ (./4&+(($:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
95
"netary ReBard *: *:
8b Prmtin 7F 7F
8b Security :: ::
Tran#!er // //
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #hB# that the acti+itie# Bhich mti+ate# them i# *:O !
Re#?ndent# #ay# mnetary reBard'7FO ! re#?ndent# #ay# 8b ?rmtin <::O !
re#?ndent# #ay# 8b #ecurity < the cm?any de# nt ?r+ide tran#!er )r them.
C",)% A3:
96
T,74( A4: E./4&+(( ,$ /,)% &* T(,.:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# :9 :9
N 95 95
T&%,4 A A
INFERENCES:

9;
)rm the ab+e tab.e #hB# that :9O ! re#?ndent# #ay ye# that the cm?any ma@e# the
em?.yee a# ?art ! team < 95O ! re#?ndent# #ay# n that the cm?any de# nt ma@e
the em?.yee a# ?art ! team.
C",)% A4:
9=
T,74( AE: C,)(() D(=(4&/.(3% *&) E./4&+(($:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# 9: 9:
N :: ::
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that 9:O ! re#?ndent# #ay# ye# rgani4atin gi+e#
Im?rtance t career de+e.?ment !r em?.yee# < ::O ! re#?ndent# #ay# n that The
rgani4atin de# nt gi+e# im?rtance t career de+e.?ment !r em?.yee#.
C",)% AE:
:F
T,74( A6:T),#3#3> P)&>),..(5 %& #./)&=( P)&5-'%#=#%+:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
T (arge E-tent :9 :9
T Sme E-tent 71 71
Nt at A.. *9 *9
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that :9O ! re#?ndent# #ay rgani4atin gi+e# Training
?rgrammed t im?r+e ?rducti+ity t .arge e-tent' 71O ! re#?ndent# Say# t #me
e-tent < *9O ! re#?ndent# #ay# nt at a...
:*
C",)% A6:
:1
T,74( A!: E3'&-),>( (./4&+(( %& 1&)2:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
T (arge E-tent :: ::
T Sme E-tent 77 77
Nt at A.. *1 *1
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that ::O ! re#?ndent# #ay that manager encurage
Em?.yee t Br@ inde?endent.y t .arge e-tent' 77O ! re#?ndent# #ay t #me E-tent
< *1O ! re#?ndent# #ay nt at a...
C",)% A!:
:7
:9
T,74( A8: O)>,3#C,%#&3 '&44('% (./4&+(( &/#3#&3:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Sugge#tin B- :5 :5
3ee@.y "eeting# 1: 1:
"nth.y "eeting# *= *=
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that rgani4atin c..ect# the em?.yee ?inin thrugh
:5O ! re#?ndent# #ay# #ugge#tin b-' 1:O ! re#?ndent# #ay# 3ee@.y meeting# <
*=O ! re#?ndent# #ay# mnth.y meeting#.
C",)% A8:
::
T,74( AO: H+>#(3( *,'%&) #3 J&7 S,%#$*,'%#&3:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
8b Security 16 16
Prmtin 17 17
3r@ing 2nditin# 7; 7;
Pay and A..Bance# *1 *1
T&%,4 A A
INFERENCES:

)rm the ab+e that #hB# that hygiene !actr Bi.. re#u.t in 8b #ati#!actin thrugh
16O ! re#?ndent# #ay# Ab #ecurity' 17O ! re#?ndentH# #ay#Prmtin' 7;O !
re#?ndent# #ay# Br@ing cnditin#' *1O ! re#?ndent# Say# ?ay < a..Bance#.
C",)% AO:
:5
T,74( 2: J&7 E3)#'".(3% /)&=#5($ %)-( .&%#=,%#&3:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# :7 :7
N 96 96
T&%,4 A A
:6
INFERENCES:

)rm the ab+e tab.e #hB# that :7O ! re#?ndent# #ay ye# that Ab enrichment Pr+ide
true mti+atin < 96O ! re#?ndent# #ay n that Ab enrichment de# nt ?r+ide true
mti+atin.
C",)% 2:
T,74( 2A: B($% /()*&).,3'( &* (./4&+(( #3 +(,):
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# 1: 1:
N 6: 6:
:;
T&%,4 A A
INFERENCES:

)rm the ab+e tab.e #hB# that 1:O ! re#?ndent# #ay ye# rgani4atin Se.ect be#t
?er!rmance ! em?.yee in year < 6:O ! re#?ndent# #ay# n that rgani4atin de#
nt #e.ect be#t ?er!rmance ! em?.yee in year.
C",)% 2A:
:=
T,74( 22: P)&-5 %& 7( .(.7() &* &)>,3#C,%#&3:
P,)%#'-4,)$ N& &* R($/&35(3%$ P()'(3%,>(
Ye# ;7 ;7
N *6 *6
T&%,4 A A
INFERENCES:
)rm the ab+e tab.e #hB# that ;7O ! re#?ndent# are ?rud t be the member ! the
rgani4atin < *6O ! re#?ndent# are nt ?rud t be the member ! the Organi4atin
.
C",)% 22:
5F
CHI?SFUARE TEST
NULL HYPOTHESIS H&:
T !ind ut there i# #igni!icant .in@# betBeen Gender and acti+itie# mti+ated them in the
rgani4atin.
ALTERNATIVE HYPOTHESIS HA:
T !ind ut there i# a #igni!icant .in@# betBeen Gender and acti+itie# mti+ated
em?.yee# in the rgani4atin.
PARTICULARS MONETARY
REWARD
JOB
SECURITY
JOB
PROMOTION
TOTAL
MALE *F 7: 1F 5:
5*
FEMALE : 1F *F 7:
*: :: 7F *FF
O E 9O?E;2 9O?E;2GE
*F =.6: F.F51: 5.9*F
7: 7:.6: F.:51: F.F*:
1F *=.: F.1: F.F*1
: :.1: F.F51: F.F**
1F *=.1: F.:51: F.F1=
*F *F.: F.1: F.F17

TOTAL

68E
!alculated value of !hi"s#uare $ %&'
51
%egree ! !reedm P Ic,*J Ir,*J
P I7,*J I1,*J
P 1
The tab.e +a.ue ! chi,#Guare !r !ur degree ! !reedm at : ?ercent .e+e. ! #igni!icance
i# :.==*
I3%()/)(%,%#&3:
The ca.cu.ated +a.ue ! chi,#Guare i# much mre than the tab.e +a.ue. The re#u.t' thu#'
#u??rt the hy?the#i# and it# can be cnc.uded that the #igni!icant .in@# betBeen Gender
and the acti+itie# Bhich mti+ated the em?.yee# m#t.
68 FINDINGS OF THE STUDY
In +era.. em?.yee in Ang. )rench Te-ti.e# (imited 6:O ! re#?ndent# #ay
that the cm?any ?r+ide# mti+atin t the em?.yee#' n.y 1:O! re#?ndent#
#ay# n that the cm?any did nt ?r+ide mti+atin t em?.yee#.
5;O ! the re#?ndent# are #ati#!ied Bith the mti+atin that the cm?any
?r+ide#K n.y 71O ! re#?ndent# are nt #ati#!ied Bith the mti+atin.
:5O ! re#?ndent# #ay that mti+atin create# intere#t tBard# a Ab !r
em?.yee# < 99O ! re#?ndent# #ay n that the mti+atin de# nt create
intere#t tBard# a Ab.
:9O ! re#?ndent# #ay that mti+ated em?.yee Bi.. increa#e the ?rducti+ity
.e+e. t .arge e-tent < 19O ! re#?ndent# #ay it t #me e-tent < 11O #ay# that
nt at a.. the mti+ated em?.yee Bi.. increa#e the Prducti+ity .e+e..
57
:9O ! re#?ndent# #ay# that rgani4atin ?r+ide Recgnitin !r ?er!rmance
< 95O ! re#?ndent# #ay# n that rgani4atin de# nt ?r+ide recgnitin !r
?er!rmance.
75O ! re#?ndent# #ay that manager gi+e# 2ntinuu# !eedbac@ abut the
?er!rmance t .arge e-tent' 79O ! re#?ndent# #ay# t #me e-tent' 7FO !
re#?ndent# #ay nt at a...
::O ! re#?ndent# #ay ye# that the cm?any teach em?.yee# t mea#ure their
Bn ?er!rmance < 9:O ! re#?ndent# #ay# n that the cm?any de# nt teach
em?.yee# t mea#ure their Bn ?er!rmance.
Organi4atin ?r+ide# !aci.itie# t em?.yee# that 97O ! re#?ndent# #ay
In#urance' 1:O ! re#?ndent# #ay# "edica. <71O ! re#?ndent# #ay# 2anteen
< there i# n Tran#?rt !r the em?.yee#.
5:O ! re#?ndent# #ay ye# that "edica. )aci.ity <In#urance ?r+ided by
cm?any i# high.y mti+ate < 1:O ! re#?ndent# #ay# n that it i# nt mti+ate
!r them.
79O ! re#?ndent# are high.y #ati#!ied Bith ba#ic need#' 15O ! re#?ndent# are
#ati#!ied' *;O ! re#?ndent# #ay n ?inin' *1O ! re#?ndent# are di##ati#!ied'
and *FO ! re#?ndent# are high.y di##ati#!ied Bith ba#ic need#.
71O ! re#?ndent# #ay ye# that cm?any gi+e# mnetary reBard t em?.yee#'
5;O ! re#?ndent# #ay# n that cm?any de# nt gi+e# mnetary reBard t
em?.yee#.
59
"netary reBard the rgani4atin ?r+ide# !r the em?.yee# are :5O !
re#?ndent# #ay# Gi!t#' 1:O ! re#?ndent# #ay 2a#h ABard#' *=O ! re#?ndent#
#ay A..Bance#.
The acti+ity Bhich mti+ate# them i# *:O ! re#?ndent# #ay# "netary ReBard'
7FO ! re#?ndent# #ay 8b Prmtin <::O ! re#?ndent# #ay# 8b Security <
the cm?any de# nt ?r+ide Tran#!er !r them.
:9O ! re#?ndent# #ay ye# that the cm?any ma@e# the em?.yee a# ?art ! team
< 95O ! re#?ndent# #ay n that the cm?any de# nt ma@e the em?.yee a#
?art ! team.
9:O ! re#?ndent# #ay# ye# rgani4atin gi+e# im?rtance t 2areer
de+e.?ment !r em?.yee# < ::O ! re#?ndent# #ay# n that the rgani4atin
de# nt gi+e# im?rtance t 2areer de+e.?ment !r em?.yee#.
:9O ! re#?ndent# #ay rgani4atin gi+e# Training ?rgrammed t im?r+e
?rducti+ity t .arge e-tent' 71O ! re#?ndent# Say# t #me e-tent < *9O !
re#?ndent# #ay# nt at a...
::O ! re#?ndent# #ay that manager encurage# em?.yee t Br@
inde?endent.y t .arge e-tent' 77O ! re#?ndent# #ay t #me e-tent < *1O !
re#?ndent# #ay nt at a...
Organi4atin c..ect# the em?.yee ?inin thrugh :5O ! re#?ndent# #ay#
Sugge#tin B-'1:O ! re#?ndent# #ay# 3ee@.y "eeting# < *=O ! re#?ndent#
#ay# "nth.y "eeting#.
&ygiene !actr Bi.. re#u.t in 8b Sati#!actin thrugh 16O ! re#?ndent# #ay#
8b Security'17O ! re#?ndent# #ay# Prmtin'7;O ! re#?ndent# #ay#
3r@ing 2nditin#'*1O ! re#?ndent# Say# Pay < A..Bance#.
5:
:7O ! re#?ndent# #ay ye# that 8b Enrichment ?r+ide true mti+atin < 96O
! re#?ndent# #ay n that 8b Enrichment de# nt ?r+ide true mti+atin.
1:O ! re#?ndent# #ay# ye# rgani4atin #e.ect be#t ?er!rmance ! em?.yee in
year < 6:O ! re#?ndent# #ay# n that rgani4atin de# nt #e.ect be#t
?er!rmance ! em?.yee in year.
;7O ! re#?ndent# are ?rud t be the member ! the rgani4atin < *6O !
re#?ndent# are nt ?rud t be the member ! the rgani4atin.
!8 SUGGESTIONS AND RECOMMENDATIONS
The cm?any can ?r+ide tran#?rt !aci.ity t the em?.yee#. The management
can in+e#t certain amunt in tran#?rt and !u.!i.. em?.yee need#. It im?r+e#
?rducti+ity and n time n duty in the cncern.
In A)T (imited the management can ?r+ide tran#!er !r the em?.yee# in Bhich
they can g t #me ther ?.ace# and Br@ !r a certain ?erid.
In A)T (imited' the rgani4atin i# nt gi+ing mre im?rtance t the career
de+e.?ment !r the em?.yee#' # it ba#ica..y a!!ect# the em?.yeeH# !uture. In
that ca#e the cm?any #hu.d cncentrate# n career de+e.?ment !r the
Em?.yee#.
55
The rgani4atin can #e.ect the be#t ?er!rmance !r e+ery year in Bhich it Bi..
ma@e the em?.yee t ?er!rm Be.. during the training ?erid and during the
Br@ time.
The rgani4atin can gi+e training ?rgrammed in #y#tematic ?rgrammed !r the
em?.yee# t im?r+e the ?rducti+ity .e+e. in the cncern.
In the cm?any the manager can gi+e !eedbac@ !r the em?.yeeH# regarding their
?er!rmance in Bhich the em?.yee# can crrect their mi#ta@e and they can
?er!rm Be.. during the Br@ time.
In the rgani4atin the manager can encurage the em?.yee# t Br@
inde?endent.y in Bhich they can d their Ab Be..' and it Bi.. be mti+ating
a#?ect# !r them.
56
!8A CONCLUSION
The #tudy cnducted at Ang. )rench Te-ti.e# (imited dea.# Bith the DEm?.yee
"ti+atin E. In thi# ?re#ent #ituatin' e+ery rgani4atin #hu.d ?r+ide mti+atin t
the em?.yee#. Em?.yee mti+atin Bi.. he.? t increa#e ?er!rmance #tandard ! an
em?.yee a# Be.. a# cncern. In the duratin ! the ?rAect I ha+e a .t ! e-?erience.

There are +ariu# !actr# that in!.uence mti+atina. !actr# #uch a# #a.ary' Br@ing
cnditin#' training and Ab #ati#!actin. "ti+atin i# the u.timate !unctin ! # many
indi+idua.# attitude# tgether. It i# +ery cm?.e-' cm?.icated and ?er#na. e-?erience. It
i# di!!icu.t t determine the re.ati+e im?rtance ! the !actr# in!.uencing mti+atin a#
the im?rtance +arie# Bith time and indi+idua.#. The mti+atin i# the cntinuu# ?rce##
! the rgani4atin ha+e cme t cnc.u#in that the em?.yee mti+atin ?.ay# a
#igni!icant r.e in mdern rgani4atin
5;
88LIMITATIONS AND SCOPE OF THE STUDY
88A LIMITATIONS:
Sme em?.yee# Bere ha+ing .itt.e di!!icu.ty in e-?re##ing the +ieB# e+en
thugh the an#Ber t the Gue#tin#.
Time ?erid ! thi# #tudy i# a.# +ery #hrt.
A# the Br@er# are nt .iterate enugh' it Ba# di!!icu.t t get the re#?n#e#
!rm them.
Em?.yee# ! the cm?any are nt aBare ! Bhat i# mti+atin mean#.
"#t ! the em?.yee# didnHt cme !rBard t gi+e ?inin abut the
management # n.y it didnHt ?r+ide me t deri+e a cncrete #.utin.
The #tudy Ba# .imited n.y t ne cm?any i.e. A)T.
The #tudy i# ba#ed n n.y *FF #am?.e#.
The #tudy n.y ba#ed n em?.y# #ide. It i# nt c+ering the #ta!!#.
5=
882 SCOPE:
The ?re#ent #tudy aim# t !ind ut the .e+e. ! Br@er# mti+atin.
The #tudy e-?.re# the +ieB# e-?re##ed by the Re#?ndent# abut the mti+atin
and ?r+iding #.utin# in an attem?t t de+e.? a better #y#tem.
The #tudy i# cnducted ta@ing int cn#ideratin n.y the Br@er# ! Ang.
)rench Te-ti.e# (imited.
The im?rtance ! #tudying em?.yee mti+atin i# t under#tand the interna.
#ati#!actin in the mind# ! e+ery em?.yee.
The #tudy he.?# t @nB #me em?.yee# #ati#!actin .e+e. and #me em?.yeeH#
di##ati#!actin .e+e..
The !inding# ! thi# #tudy he.? the cm?any t im?.ement the e-?ectatin# !rm
the em?.yee#.
Thi# #tudy he.?# the cm?any t @nB Bhether the mti+atin underta@en i#
#trng.y acce?ted and a.# t @nB the .ac@ing in the em?.yee mti+atin.
6F
O8 ANNEXURE
O8A FUESTIONARIES
A STUDY ON EMPLOYEE MOTIVATION SCENARIO IN
ANGLO FRENCH TEXTILES LIMITED
GENERAL INFORMATIONS:
NAME:
AGE:
GENDER:
6*
MARITAL STATUS:
FUALIFICATION:
A8 B(4&1 SSLC 28H#>"() S('&35,)+ 38D#/4&., 48D(>)(( H&45()
EXPERIENCE:
A8E?A Y(,)$ 28A?AE Y(,)$ 38AE?2 Y(,)$ 482?2E Y(,)$
SALARY:
A8 B(4&1 E 28E? A 38A?AE 48AE P ,7&=(
(& )oes the company provide any motivation to the employees*
IaJ Ye# IbJN
+& ,re you satisfied with the motivation that the company provides*
IaJYe# IbJ N
-& )oes the motivation create any interest towards a .o/ for employees*
IaJYe# IbJ N
0& )o you thin1 that a highly motivated employee will increase the productivity level*
IaJT (arge E-tent IbJT Sme E-tent IcJNt at A..
'&)oes the organisation provide recognition for your employees*

61
IaJ Ye# IbJN
%& )oes the manager give continuous feed/ac1 a/out your performance*
IaJYe# IbJ N
2& )oes the company teach the employees how to measure their own performance*
IaJYe# IbJ N
3& )oes the organization provide the following facilities to the employees*
IaJIn#urance IbJ "edica. IcJ Tran#?rt IdJ 2anteen
4& )oes the medical facility and the insurance provided /y the company is highly
motivate to you&*
IaJYe# IbJ N
(5& ,re you satisfied with the /asic needs*
IaJ&igh.y Sati#!ied IbJ Sati#!ied IcJ N ?inin IdJ %i##ati#!ied IeJ &igh.y
%i##ati#!ied
((& )oes the company give monetary reward to the employees*
IaJYe# IbJ N
(+& 6hat type of monetary reward does the organization provides for the employees*&
IaJ Gi!t# IbJ 2a#h ABard# IcJ A..Bance#
67
(-& 6hich activities motivate you the most*
IaJ"netary ReBard IbJ 8b ?rmtin IcJ 8b #ecurity IdJ Tran#!er
(0& )oes the company ma1e the employee as part of team*
IaJYe# IbJ N
('& )o you thin1 that the organization gives importance to the career development for
employees*
IaJYe# IbJ N
(%& )oes the organization give training programmed in systematic manner to improve
productivity*
IaJ T (arge E-tent IbJ T Sme E-tent IcJ Nt at A..
(2& )oes the manager encourage employees to do your wor1 independently*

IaJ T (arge E-tent IbJ T Sme E-tent IcJ Nt at A..
(3& In which way does the organization collect the employee7s opinion*
IaJ Sugge#tin B- IbJ 3ee@.y "eeting# IcJ "nth.y "eeting#
(4& 6hich of the following hygiene factor will result in .o/ satisfaction*

IaJ8b #ecurity IbJ Prmtin IcJ Pay and A..Bance# IdJ 3r@ing 2nditin#
69
+5& )oes the .o/ enrichment provide true motivation*
IaJ Ye# IbJ N
+(& 6hether the organization select the /est performance of employee in the year*

IaJYe# IbJ N
++& ,re you proud to /e the mem/er of the organization*
IaJYe# IbJ N

O82 BIBLIOGRAPHY
*. Ste?hen P. Rbbin# < Seema Sanghi I1FF:J ORGANISATIONA( BE&A$IOUR'
%r.ing Kinder#.ey IIndianJ P+t (td.' NeB %e.hi.
1. Bhag.iBa.' T.N. I*==1J PERSONNE( "ANAGE"ENT AN% IN%USTRIA(
RE(ATIONS' Sathitya baBan' Agra.
7. &U"AN RESOUR2E "ANAGE"ENT I1FF7J' I2)AI center !r management
Re#earch' &yderabad.
9. Kthari' 2.R.Re#earch "ethd.gy,"ethd# and TechniGue#.
6:
65