Objectives: To obtain a position that will facilitate my career utilizing my
skills and expanding my experience in data processing
Name : Sulochana a/p Ruthiran I/C Number : 840730 - 04 - 5174 Permanent Address : 1020B, Jalan TBK 4-2/4, Taman Bukit Kepayang, 70300 Seremban, Negeri Sembilan. Telephone No : 016 636 9784 Date of Birth : 30 July 1984 Age : 29 Gender : Female Race : Indian Region : Malaysia E-mail Address : suloch_30@yahoo.com.sg Height And Weight : 144 cm / 41 kg Marital Status : Married
May 2002- March 2008 Bachelor of Business Administration (Hons) Management with Multimedia Multimedia University, Cyberjaya Apr 2002 Pre-University Foundation Studies in Management Multimedia University, Melaka Jan 1997- Dec 2001 Sijil Pelajaran Malaysia
1. Administrative Executive - Sivadhass Enterprise Maintenance Services Date: June 2011 July 2012 Job Description: Provide administrative support and maintain updated records Attend to enquires via phone call / email from users Provide polite and courteous service to users Follow up Diligently follow up on pending requests with support teams / users until completion Invoice checking, confirmation and documentation
PERSONAL BACKGROUND
EXPERIENCE
EDUCATION
Create Purchase Order for vendor Prepare Quotation Making sure the information within the request and the request item(s) are accurate, complete, applicable, manage-able and execute-able
2. Assistant Manager - Multimedia University Cyberjaya Date: June 2010- January 2011 Job Description: Person in charge of the administrative of the department (supervising 3 clerks) Reply enquiries on the Postgraduates programs via email and phone Maintain and update the Postgraduates website Involve in promotional activities such as exhibitions, road shows and publish advertisement in newspapers Check the format of thesis submitted by postgraduate students Process the postgraduate applications within 15 working days Ensure accurate statistics report submitted to relevant department every end of month Works closely with vendors to meet agreed service levels. Ensure vendors adhere to key deliverables and specification of products Plan and monitor the use of their own time to ensure that assigned activities are managed within agreed targets. Invoice checking, confirmation and documentation Maintain updated administrative records as required.
3.Global Request Management Analyst (Logistics) HP Enterprise Services Cyberjaya Date : Aug 2008 - May 2010 Job Description: Overall person in charge of the administrative of the department (supervising 2 analyst) Provides administrative support for the tracking and delivery of CD's, smartcards and tokens to fulfill customers' orders Maintain updated administrative records as required. Manages the outflow and return of Technical Library CDs. Update, scrap and housekeep Technical Library CDs. Compile and update Technical library usage history Extract information from the ticketing system into an Excel Spreadsheet on daily basis Provide data to vendors for dispatch of CDs and tokens Pack and send smartcards according to customers' orders Ensure timely update and processing of customers' requests to meet service level Compile ticket and shipping information for all services related to Logistics in the ticketing system daily Works closely with vendors to meet agreed service levels. Ensure vendors adhere to key deliverables and specification of products Plan and monitor the use of their own time to ensure that assigned activities are managed within agreed targets. Invoice checking, confirmation and documentation. Handling custom clearance and procedures. Create Purchase Order for Vendors.
1. Microsoft Office (Power Point, Excel, Word) 2. Oracle ERP 3. IQS 4. AS400 5. Active Directory
Team Player Minimum supervision Willing to travel and work at outstation Able to interact with any level of management Self-disciplined Initiative Willing to learn new knowledge
Expected Salary: RM 3000 Availability: Immediate
References:
Name : Apayamah Applaidu Telephone Email : : 016 6400334 ranidhass@hotmail.com Position : Director, Sivadhass Enterprise Maintenance Services
Name : Narendran Palani Telephone No. : 012 6576906 Email : narendran.palani@hp.com Position : Regional Manager, HP Enterprise Services, Cyberjaya
Name : Prabu Balakrisnan Telephone No. : 012 6144931 Email : prabu.balakrisnan@hp.com Position : Situation Manager, HP Enterprise Services, Cyberjaya
LANGUAGES ORAL WRITING BAHASA MALAYSIA EXCELLENT EXCELLENT ENGLISH EXCELLENT EXCELLENT TAMIL EXCELLENT EXCELLENT