James A.

Traylor
17033 Scandia Court NW, Poulsbo, WA 98370
Home 360.697.4633 Mobile 360.710.5100 jamesatraylor@gmail.com

Objective: Utilize my skills and experience in professional sales and operational management to
secure a position that will provide a stable and challenging new career
opportunity based in the Kitsap County area.

Areas Of Expertise: Accomplished in the multiple facets of B2B sales to Small and Mid-Size
Local Businesses, and to Law Firms and Fortune 1000 Corporations.
Effectively managed all facets of production operation to meet profit objectives, provide
quality deliverables and meet client deadlines.
Understand technology and how it can help businesses.
Experience using various Microsoft applications and CRM applications.
Successfully developed and managed a high performance sales team for a Fortune 100.
Complete P & L responsibilities including budgeting, sales, production operations and
administration.
Well-organized, goal-oriented, self-motivated, decisive.

Professional Experience
Dex Media – Silverdale, WA January 2006 -
Present
Premise Advertising Sales Consultant – responsible for business development and account
management to small businesses in the Kitsap County, Jefferson County & Clallam County areas
of Western Washington. Responsibilities include telephone and client site prospect development,
needs assessment meetings, presentations, and heavy data entry.. Extensive travel involved daily
in local geographic area.
2 Typically rank in Top 25% of the sales crew between the Silverdale and Olympia offices.
3 Current Market / Account assignment is largest revenue amount amoung all my peers.

Capitol LLC – Seattle, WA March 2004 –

January 2006
Technology Consultant – responsible for business development and project management to legal
and corporate clients in Washington, Oregon and Northern California, for the Electronic Data
Discovery division of this national company. Responsibilities include prospect development,
needs assessment meetings, presentations, project management and follow-up. Extensive travel
involved for long periods.
4 Generated new business with Intel Corporation
5 Generated new business with Chevron Corporation

Applied Solutions Inc. – Seattle, WA & San Francisco, CA April 1999 – March
2004
General Manager Seattle – responsible for opening new litigation support services office in
Seattle, which was the first expansion outside California for the company. Responsibilities
included strategic market planning, sales forecasting, business development, hiring sales and
production employees, training, project management and full P & L responsibility.
6 Generated new business with three of the top five law firms in Seattle within 6 months.
7 Sold several projects, which billed in excess of $250K each.
8 Delivered $1.5M in new revenue during first year of operation.
Sales Manager San Francisco – recruited to develop sales team and deliver 150% revenue
growth for the San Francisco office. Responsibilities included managing the existing sales team
as well as the hiring and training of additional sales representatives, sales forecasting, business
development, and developing marketing materials.
9 Increased revenue during first six months from $75K monthly to $175K monthly.
10 Generated new business with two of the top five law firms in San Francisco.
11 Hired and trained three sales representatives.

Uniscribe Professional Services Inc. – San Francisco, CA April 1997 –

April 1999
General Manager – recruited to replace existing General Manager for San Francisco office of
nationwide litigation support services company. Responsibilities included strategic market
planning, business development, full P & L responsibility, recruiting, training and managing the
sales team.
12 Increased sales during first eighteen months by 180% averaging $150K monthly.
13 Implemented programs that focused on account development, customer retention, and
territory management.

IKON Office Solutions – San Francisco, CA & Los Angeles, CA February 1991
– April 1997
Sales Manager – Los Angeles 10/96 – 4/97 for the litigation support services division. Recruited
to assist in turn around of under performing office, the company relocated me to Los Angeles.
Responsibilities included managing a sales team of six outside sales representatives and four
customer service representatives.
14 Stabilized turn over in sales department by providing motivational leadership.
15 Increased revenue from $180K monthly to $250K monthly in six months.
Sales Manager – San Francisco 10/91 – 12/94 for the litigation support services division.
Responsibilities included managing a sales team consisting of eight outside sales representatives
and six customer service representatives. Additional responsibilities included strategic market
planning, business development, and hiring and training.
16 Responsible for $500K in monthly revenue.
17 Implemented “Best Practices” for territory development.
18 Selected to assist national sales training manager with training program implementation.
Account Manager – San Francisco 2/91 – 10/91 for the litigation support services division.
Recruited from Legal Ease, a competitor in Dallas. Developed and managed a territory that
produced $80K in monthly revenues when I was promoted to Sales Manager.
19 Achieved “Top 5 Account Manager” status out of 150 sales representatives company
wide, for sales representatives with the company less than six months.
20 Produced $80K in revenue during my fifth month in my territory.
21 Selected to train in Washington, DC for a new product rollout.

Merrill Corporation – Seattle, WA January 1995 –

October 1996
Management Team for the Document Management Services division in Seattle of this
nationwide financial printing services company. The Seattle office was a start-up situation for the
rollout of the document management services division, providing legal reprographics, document
imaging, and facilities management services.
22 Generated $150K project with Microsoft during my sixth month.
23 Secured $300K annual contract for facilities management services with one of the “Top
10” law firms in Seattle.
 Education / Professional Development
Bachelor of Business Administration – East Texas State University
Participated in various Continuing Legal Education Seminars
Selling to VITO – IKON sales training program
Spin Selling – IKON sales training program
Dale Carnegie – Public Speaking, Sales Management, and Negotiating