ABN: 47 002 481 352

PO Box 259, Pendle Hill 2145

Ph: 02 8821-1700 Fax: 02 9896-4345

Email: Admin@Vanlines.com.au

Tuesday, 17 November, 2009

37035 / 123790
Reference No:
East & West Express
Shippers Name:
Friday, 20 November, 2009
Vessel Arrival Date:
No. of Packages: 173
Volume: 44.00
TTNU9897130
Container No:

Mr Mohamed Fayez Morad

1/13-15 Brodie Street
Yagoona NSW 2199

Dear Mr Morad,

We are pleased to advise that we have received notification of your incoming shipment. The origin agent has asked us
to provide you with destination services and we look forward to assisting you in this process.

As you are aware, it is necesssary for the goods to first be processed through Customs and Quarantine before the
shipment can be delivered to your residence. Please find enclosed documents that require your completion as
indicated by an "X" in the box, and are to be returned as soon as possible to enable smooth processing of Customs
and Quarantine Procedures.

If we are unable to clear your shipment due to lack of documentation, bonded storage will apply at a rate of AUD12.00
per cbm and per week, therefore please ensure documentation is received at the very latest on the day of arrival of the
vessel at port.

A completed Australian Customs "Unaccompanied Effects Statement" B534

A passport copy and visa, if applicable, of all members of the family declared on the B534

Alcohol Inventory Form

x Keys for anything in the consignment which may be locked

Vehicle Registration and Insurance documentation

Payment , if applicable, should be returned with the completed documents and can be made by cheque or should you
prefer. We do accept Visa, Bankcard and Mastercard. Please note we DO NOT accept Cash Upon Delivery.

ALL personal and household effects, vehicles entering the country are subject to a Quarantine Inspection. Please
check your removal contract as examination fees and any further costs as a result of treatment, (ie. Steam cleaning,
fumigation) are generally an exclusion to your removal contract.
 ABN: 47 002 481 352
PO Box 259, Pendle Hill 2145
Ph: 02 8821-1700 Fax: 02 9896-4345

Email: Admin@Vanlines.com.au

If you are not ready to take collection of your effects immediately please contact our office for a storage quotation.
Otherwise, please ensure you send us back the attached letter of instruction and delivery access form for a smooth
delivery once the shipment clears.

If you have any queries pertaining to the documentation please do not hesitate in contacting the undersigned. Be sure
to quote your reference number 37,035 /123790 . In the meantime we look forward to the urgent return of your
documents.

Yours Sincerely,

Sandrine Heitzmann
Import Co-ordinator
 Australian Vanlines (NSW) Pty Ltd

ABN: 47 002 481 352

PO Box 259, Pendle Hill 2145
Ph: 02 8821-1700 Fax: 02 9896-4345

Email: Admin@Vanlines.com.au

Waybill:37035 LETTER OF INSTRUCTION Reference:123790

Client Name: Morad/Mr Mohamed Fayez

Once Customs and Quarantine clearance has been completed please carry out my instructions as set out below :-

Please check one of the following sections :

Please arrange clearance and DELIVER my consignment to the following address at your earliest convenience.

Delivery Address: 1/13-15

brodie st ,
Yagoona , nsw , 2199

Contact Phone: After Hours:

0415250154
Company Name:
Work:

Email Address:
Mohamed-morad@window
slive.com

Please arrange clearance of my consignment and STORE AT YOUR FACILITY. I will contact you when ready to
accept delivery/collection of my consignment storage and related costs will be billed to my account at agreed
rates.

Please arrange clearance of my consignment and HOLD AT YOUR DEPOT FOR ME TO COLLECT. I understand
that the Goods must be collected within 5 working days from the date of clearance otherwise storage and handling
costs will be incurred for my account.
 ABN: 47 002 481 352
PO Box 259, Pendle Hill 2145
Ph: 02 8821-1700 Fax: 02 9896-4345

Email: Admin@Vanlines.com.au

Waybill:37035 DELIVERY ACCESS FORM Reference:123790

Tuesday, 17 November, 2009

Mr Morad

Please take the time to answer the following questions regarding access to your property. This
information is extremely important and assists in providing you with a smooth and timely delivery.

Delivery may be performed by a truck up to 8 metres long, 4 metres high and 2.4 metres wide. Please tick the
applicable box as to how many metres from the first entry to your home this vehicle is able to park.

0 -5 metres X 5 - 10 metres  10 - 20 metres  20 - 50 metres  Other (please state) 

As a large truck may be delivering your consignment, please advise the condition of your driveway.

Is your Driveway flat? Is your Driveway steep / sloped? Approx. Degree of Angle

Yes  No Yes  No 

From the place that the truck will be parked, please tick the applicable box as to how many steps our delivery men
must climb to enter your residence.

0  1-5  6 - 10  11 - 20  20 - 30  30 - 40  40 - 50  > 50 

Number of Storeys? Is an elevator available?

Ground Floor  1st Floor  2nd Floor  Above 2nd Floor  Yes  No 
Comments (i.e. prospective access problems with delivery)

We thank you for your assistance in this matter an assure you will endeavour to deliver your shipment as efficiently
and as promptly as possible.

Yours Sincerely,

Sandrine Heitzmann