Professional Documents
Culture Documents
Book March
Book March
Police department
Insurance Companies
Banks and Financial Institutions
A READY RECKONER
lent TP claims? What is the cost of keep- officers showed interest, stating that,
ing this under check? Banks and Financial institutions also can
use this system, with some modification.
We are offering a system through
While releasing the pilot issue in March
which the Insurance companies can build
2002 itself we had thought about this and
a rapport with the Police at GRASS
taken steps to devise a Ready Reckoner
ROOT LEVELS to lay the foundation for
for the use of the police in investigating
mutual respect and effective action, which
crimes, related to Banks and financial in-
is the only way open to the Insurance
S
stitutions.
LE
companies to combat this menace. Help
H F
VE O
IC
the POLICE. It is as good as helping In- We are working on that subject.
SS ION
surance Companies. Tracing defaulters, tracing vanishing
LO IT
machineries worth crores of rupees can
Not only that. It is well within In-
D
be accomplished at lesser cost & time with
O E
surance Companies’ own powers to con-
this system. The reason is simple. This
R 993
trol TP claims. It is a chaotic situation all
F
publication goes to all District Headquar-
TE 1
right. But we can bring forth ORDER IN
ters of Police department all over India.
IS F
G O
to this CHAOS. The only thing required
It is a focused audience. Through this
RE EN
is the collective WILL, of all the Insur-
route we can save time all round!
AN CIM
ance Companies, to take the first step. We
are offering a system to the Insurers to
AR PE
use and find out themselves the benefits. Quotable Quotes
S
from Illusions – by Richard Bach
In the evolution of any system, there
AM
is no fixed route. The goal is there. But You arenever given a wish
the path we take has not been trodden without also being given the
before and there is no footmark. We have power to make it true
to feel our way to the summit/goal (in this
case TP Claim Control). So adjustments, You may
without compromising fundamental con- Have to work for it,
cepts, are to be made then and there. Af- However.
ter releasing the first issue, some Bank
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SUZUKI MAX 100, 100 R, 100 DC (CONT’D) SUZUKI MAX 100, 100 R, 100 DC (CONT’D)
Chassis # AR # Engine # AR # Chassis # AR # Engine # AR #
9103 F 883258 000258 9104 M 962250 000202
1201 F 125617 000263 1201 M 181115 000263
9104 F 908901 000202 9108 M 052083 000520
1201 F 145694 000545 1201 M 191762 000545
1202 F 165289 000542 1202 M 220900 000542 9108 F 997297 000520 9109 M 076685 000363
1612 F 737196 000233 1612 M 783113 000233 9109 F 021549 000363 M 062776 000539
1704 F 794755 000293 1704 M 840647 000293
SUZUKI SAMURAI
1704 F 803686 000469 1704 M 849464 000469
Chassis # AR # Engine # AR #
1802 F 967127 000436 1802 M 014121 000436
1803 F 9839968 000537 1803 M 030983 000537 1801 F 950810 000154 1801 M 997697 000154
1805 F 034381 000507 1805 M 081551 000507 7003 F 594097 000271 7003 M 645256 000271
1810 F 130113 000200 1810 M 177717 000200 7011 F 776237 000278 7011 M 829189 000278
1810 F 141355 000362 1810 M 188837 000362 7011 F 792686 000523 7011 M 844882 000523
1811 F 169389 000399 1811 M 217243 000399 7101 F 839062 000516 7101 M 891935 000516
1812 F 181246 000420 1812 M 228847 000420 7103 F 886986 000255 7103 M 939966 000255
1901 F 204916 000228 1901 M 252988 000228 7103 F 889958 000231 7103 M 96358 000231
1903 F 273113 000467 1903 M 321348 000467 7309 F 378932 000256 7309 M 410607 000256
1904 F 285881 000160 1904 M 334375 000160 7405 F 422332 000435 7405 M 461641 000435
1907 F 355790 000478 1907 M 404918 000478 7506 F 523762 000459 7506 M 567176 000459
1909 F 419751 000444 1909 M 465819 000277 7508 F 534605 000266 7508 M 578029 000266
1909 F 421139 000346 1909 M 469357 000444 7509 F 554595 000401 7509 M 598124 000401
1909 F 433335 000246 1909 M 471128 000346 7510 F 56326 000440 7510 M 607448 000440
1909 F416078 000277 1909 M 483279 000246 7512 F 582000 000437 7512 M 625905 000437
1910 F 452211 000375 1910 M 502353 000375 7606 F 657393 000468 7606 M 701032 000468
1911 F 478084 000211 1911 M 528344 000211 7609 F 690377 000329 7609 M 735528 000329
541453 000253 584996 000253 7610 F 704676 000236 7610 M 749803 000236
7606 F 655012 000153 7606 M 699949 000153 7701 F 749799 000465 7701 M 795758 000465
8007852 000539 9011 M 826613 000356 7705 D 814776 000310 7705 M 860509 000310
9011 F 775028 000356 9101 M 886416 000397 7801 F 945788 000359 7801 M 006389 000217
9101 F 833466 000397 9101 M 887067 000446 7801 F 959361 000217 7801 M 006389 000398
9101 F 834115 000446 9102 M 912047 000283 7801 F 959361 000398 7801 M 992687 000359
9102 F 859034 000283 9103 M 936504 000258 7808 F 097878 000243 7808 M 145293 000243
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Facsimile of Letter received from commissioner of Police, Bangalore City
READY RECKONER
SECTION II
LIST ACCORDING TO AR #
IN ASCENDING ORDER
POLICE CODE/PIN
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ALLABOUT INVESTIGATIONS - 4 6 Whether the spot of occurrence has been clearly mentioned (like giving
landmarks - juxtaposition etc) in the FIR with PIN code
In the previous two issues we have seen about collecting relevant documents from
7 Whether the address of the complainant has been given clearly
Insurers and a little bit of preparatory work. In any investigation a thorough homework
with PIN code
will go a long way in achieving the purpose of Investigation and preparing a clear and
unambiguous report. 8 Whether ALL the details (including Chassis number, Engine number,
Colour, Make Model etc) have been recorded in the FIR.
The Investigator should never take anything for granted or assume things. He/she
9 Whether the details of the vehicle recorded correctly (i.e. match with the
should try and get the facts as revealed by witnesses. Wherever possible try to get a
details found in the RC Book)
written statement from the witness concerned. Now we go to the normal procedure to be
adopted in a vehicle theft claim. 10 Whether the copy of the FIR submitted is a photocopy or carbon-copy
11 If it is a photocopy, whether it has been attested by the Police Authorities
Investigating Vehicles Theft Claims 12 Whether all the details are legible
Documentation: - 13 Whether the FIR copy bears the signatures of the Police Investigating
Officer and the complainant.
In our January 2003 Issue we had given the documents normally required to undertake 14 Whether the vehicle was reported missing from the parked place
a Motor OD Claim. The vehicle theft claim requires more or less the same documents.
Check whether you have got the FIR, Claim form duly filled up, Copy of RC, and Copy of When this checklist is completed, a fair idea about the claim would emerge in the
Policy. mind of the Investigator and possible avenues of investigation would open up.
CHECK LIST 2. The RC copy: -
Before starting the investigation work it would be prudent to study the documents 1 Whether the RC copy shows the engine number and chassis numbers clearly.
thoroughly and make notes. 2 Whether the Taxes have been paid upto date
1. The First Information Report (FIR): 3 If commercial vehicle whether the FC is valid
4 Whether financier’s address given in full
Sl. # Checklist 5 Whether the name of owner is same as the Insured
1 Whether the FIR has been filed without delay
2 If there is a delay, whether it has been properly explained 3. The claim form:
3 Whether the Insured himself have lodged the complaint 1 Whether ALL the details have been filled in the claim form
4 If the Insured himself have not lodged the complaint - 2 Whether the Insured address is given in full with PINCODE
Whether a relative had Lodged the compliant 3 Whether the version given in the claim form and FIR match
Whether a friend have lodged the complaint
4 Whether signature of the Insured match with the signature on the RC
5 Whether the position of the complainant (as Insured/as Insured friend/as
Insured’s relative) has been recorded in the FIR 5 Whether date, time and place of occurrence is the same as given in the FIR
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Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003 Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003
4. The Policy
ABOUT SMARTFLATS©
1 Whether the particulars given in the policy tally with the particulars given
in the RC & FIR The “SmartFlats©” is a unique, powerful, multilingual, user-friendly and novel software
2 Whether the period of Insurance is valid or not meant for exclusive use by the associations of apartments. SmartFlats deals perfectly
with all the aspects of Apartments with the absolute intention of providing total solution
3 Whether the date of occurrence is in close proximity to the date on which for Apartment management. This software has been developed using Visual Basic
the Police commences and MS Jet Engine.
4 Whether the name of the Insured mentioned in the Policy is the same
as the one found on the claim form and RC The ultimate difference of this software is its comprehensiveness and the simplicity
with which it performs the complex tasks of Apartment managers.
5 Whether financiers name address is given in the claim form
“SmartFlats” is capable of maintaining the particulars of
Field Work: Owners and Residents
There is no hard and fast rule regarding the sequence of investigation. The Occupancy and Vacancy of Flats
Investigator should decide based on the details gathered from the documents. When Occupancy and Vacancy of Parking slots
there is a discrepancy in the documentation, it would be a good idea to scout the area Infra-structural facilities available
where the Insured is staying and make discreet enquiries about the Insured.
Staff and Servants appointed by the association, owners and residents
Verification at the Police station, where the FIR was filed, is important. The
Police authorities sometimes sense foul play but could not get any positive clue. “SmartFlats“ maintains the visitors and their details.
Close coordination with the Police sometimes gives better results. If the claim is Complete accounting system for the transactions related to the associations
genuine there won’t be much to check and counter check. From our own personal (Subscription, Salary, Receipts and Payments, etc.,)
experiences we would suggest that Investigators should be beware of perfectly
Search facility on any of the above information
matching documentation. Fraudulent claims are well covered with airtight
documentation. In such cases even minor details in the RC book would come in Dynamic Report generation with search results
handy.
Registration of Suggestion and Complaints
In one case, the bills of purchase were verified with the suppliers and found to
be true. All documentation was foolproof. But something told us that something Encumbrance particulars of the Owner’s and Residents. (This will be useful to
fishy about the whole affair. We went through the documents once again. Suddenly trace out any one who Owned / Resided in a Flat in the past)
we found that the FC of the vehicle was obtained on the same date on which the “SmartFlats” display all the Captions, Labels and Messages in five languages.
Windscreen glass was bought. The vehicle was undergoing repairs in one place (English, Tamil, Hindi, Telugu, Kannada)
and the FC was taken in another place. So to make use of a temporary permit, the
number plate was fixed on another lorry and sent across AP/TN border to transport Note from Editor : A firm of Software developers sent to us a Software specially created
rice. The date of inspection & signing the FC was the clue on which the claim was for Management of flats. On trying it out we found that this will be very useful in tracing
repudiated. people wanted by the police. For enquiries please contact the publishers.
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Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003 Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003
Too Busy for a friend moved on. papers were the ones on which she had is too late... AND ONE WAY TO
listed all the good things each of Mark’s ACCOMPLISH THIS IS: Forward this
One day a teacher asked her students
Several years later, one of the classmates had said about him. message on. If you do not send it, you
to list the names of the other students in
students was killed in Vietnam and his will have, once again passed up the
the room on two sheets of paper, leaving
teacher attended the funeral of that “Thank you so much for doing that,” wonderful opportunity to do something
a space between each name. Then she
special student. She had never seen a Mark’s mother said. “As you can see, nice and beautiful. If you’ve received this,
told them to think of the nicest thing they
serviceman in a military coffin before. Mark treasured it.” All of Mark’s former it is because someone cares for you and
could say about each of their classmates
He looked so handsome, so mature. The classmates started to gather around. it means there is probably at least
and write it down. It took the remainder
church was packed with his friends. One Charlie smiled rather sheepishly and said, someone for whom you care.If you’re
of the class period to finish their
by one those who loved him took a last “I still have my list. It’s in the top drawer “too busy” to take those few minutes right
assignment, and as the students left the
walk by the coffin. The teacher was the of my desk at home.” Chuck’s wife said, now to forward this message on, would
room, each one handed in the papers that
last one to bless the coffin. As she stood “Chuck asked me to put his in our this be the VERY first time you didn’t
Saturday, the teacher wrote down the
there, one of the soldiers who acted as wedding album.” “I have mine too,” do ihat little thing that would make a
name of each student on a separate sheet
pallbearer came up to her. “Were you Marilyn said. “It’s in my diary.” Then difference in your relationships? The
of paper, and listed what everyone else
Mark’s math teacher?” he asked. She Vicki, another classmate, reached into her more people that you send this to, the
had said about that individual. On Monday
nodded: “yes.” Then he said: “Mark purse and showed her frazzled list to the better you’ll be at reaching out to those
she gave each student his or her list.
talked about you a lot.” After the funeral, group. “I carry this with me at all times, you care about Remember, you reap what
most of Mark’s former classmates went “ Vicki said and without batting an you sow, what you put into the lives of
Before long, the entire class was
together to a luncheon. Mark’s mother eyelash, she continued: “I think we all others comes back into your own.
smiling. “Really?” she heard whispered.
and father were there, obviously waiting saved our lists.” That’s when the teacher
“I never knew that I meant anything to
to speak with his teacher “We want to finally sat down and cried. She cried for MAY YOUR DAY BE BLESSED
anyone!” and, “I didn’t know others liked
Mark and for all his friends who would AND AS SPECIAL AS YOU ARE.
me so much.” Were most of the show you something,” his father said,
taking a wallet out of his pocket. “They never see him again. The density of
comments. No one ever mentioned those
found this on Mark when he was killed. people in society is so thick that we Editor’s Note
papers in class again. She never knew if
We thought you might recognize it.” forget that life will end one day. And we
they discussed them after class with their
Opening the billfold, he carefully don’t know when that one day will be. This message came in the net. The
parents, but it didn’t matter. The exercise
removed two worn pieces of notebook message is very clear. Every one of us have
had accomplished its purpose. The
paper that had obviously been taped, So please, tell the people you a heart but forgot how to use it. We need
students were happy with themselves and
folded and refolded many times. The love and care for, that they are special this and much more to achieve a crime-
one another. That group of students
teacher knew without looking that the and important. Tell them, before it free world!
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Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003 Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003
Importance of PIN
The Postal Index Number (PIN) is unique each one for a specific geographical
area. Thus for analytical purposes it becomes one of the important links/input.
Facsimile of Letter received from Supertendent of Police, Guna MP.
Coupled with Code of the Police station it is unique for each Police Station.
Any one area covered by one PIN will have a maximum of ten according to the
density of population. Thus a code coined with the PIN narrow down the area
further and help create more accurate statistical models.
In most of claim forms/FIRs sent by Insurers for compilation this bit of
information is missing. In the event of a vehicle being traced the Police station
which filed the original FIR can be contacted directly and passing on the
information for necessary action.
Similarly the addresses of the Insured and spot of occurrence are given
without PIN code. This brings down the efficiency all round.Hence we request
you to note the PIN codes without fail.
--------------------
Wanted
Amaran Register Private Ltd is on the look-out for agents in all Districts
all over India --
1. To collect advertisements for their monthly publication “The Ever Ready
Universal Guide”
2. To collect subscription from Insurance companies, banks and other finan-
cial institutions
Commission: 20% for advertisements collected & 10% for subscription
collected.
Letter of Authentication for Ready Reckoner Entries Details of Recovered vehicle from Police Stations
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Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003 Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003
2. Model : ________________________________
ClaimsInvestigatorsAssociationofIndia
(Regd. No. 7/2000)
66
Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003 Vol. 1 Issue 3 THE EVER READY UNIVERSAL GUIDE March 2003
Please send details of stolen vehicles as soon as they are traced, so that the Increase the chances of tracing and recovery of stolen vehicles within three months
Ready Reckoner list in this publication can be effectively updated every month. from the time of claim intimation, before the issue of the Non Traceable Certificate
The purpose of this publication is to make identification of stolen vehicles easier (UN)
and after tracing the vehicles, to identify the concerned Insurance company/Owner of FREE OF COST TO YOU!
the vehicle quickly.
We need your valuable advise to make this publication more useful and more Address for communication: -
relevant. Amaran Register Private Ltd.
A6, Raviram Apartments,
Address for communication: - # 75, Arya Gowda Road
Amaran Register Private Ltd. West Mambalam,
A6, Raviram Apartments Chennai 600033
New # 75, Arya Gowda Road
West Mambalam
Chennai 600033 Contact Person
P. Ananthan – Editor
Contact Person: - (The Ever Ready Universal Guide)
P. Ananthan – Editor
(The Ever Ready Universal Guide)
Contact Phone
Contact Phone: - (044) 2 474 1967
(044) 2 474 1967
Email IDs:
Email IDs: - ananthan_p@hotmail.com
ananthan_p@hotmail.com amaranregister@hotmail.com
amaranregister@hotmail.com
(For the PDF version of the publication, send a request by email with clear return (For the PDF version of the publication, send a request by email with clear
address complete with PIN code.) return address complete with PIN code.)