1. Demand Influences on Pricing Decisions Demand influences on pricing decisions concern primarily the nature of the target market and expected reaction of consumers to a given price or change in price. The three primary considerations here are:
1.1. Demographic Factors Demographic factors that are particularly important for pricing decisions include the following: 1. Number of potential buyers, their ages, education and gender. 2. Expected consumption rate of potential buyers. 3. Economic strength of potential buyers.
1.2. Psychological Factors Psychological factors related to pricing concern primarily how consumers will perceive various prices or price changes.
Examples of psychological pricing include prestige pricing and odd-even pricing (discussed later).
Price discounting is also psychological. Consumers feel more pressure to buy an item when it is on sale because they dont want to pass up on a deal.
1.3. Price Elasticity Price elasticity is a measure of price sensitivity Elasticity is estimated by dividing relative changes in the quantity demanded by the relative changes in price.
Technically classified, over 1 = elastic demand, under 1 = inelastic demand
Staple goods or necessities for which there is not a close substitute are highly inelastic (ex., gasoline, heating fuels, etc). Of course, individual factors play a role, for example Diet Coke may be inelastic demand for a loyal user but not for others. Luxury items, non-necessities, or items for which there are close substitutes are considered highly elastic (Ex., jewelry, cruises, etc).
1. Elasticity can be estimated from historical data or from other price/quantity data. 2. Sampling a group of consumers from the target market and polling them concerning various price/quantity relationships can estimate price elasticity.
The option to postpone a purchase also influences elasticity. If you have a time constraint you are less likely to be price sensitive. Also, price versus income is a determinant of elasticity. For example, for a minor purchase (relative to your income) a price change will not alter demand that much.
Cross elasticity of demand Refers to the degree to which the quantity of one products demand will increase or decrease in response to the change in the price of another product. Substitutes and complementary products have high cross elasticities (Ex., coffee / tea.. Large SUVs / gasoline).
2. Supply Influences on Pricing Decisions The factors that relate to the supply influences on pricing decisions are costs, and the nature of the product.
2.1. Cost Considerations in Pricing The price of a product usually must cover costs of production, promotion, and distribution. Cost oriented pricing is a common approach.
Three common cost-oriented pricing variations include: 1. Rate-of-return pricing is based on the goal of achieving a specific return on investment.
2. Cost-plus pricing usually entails a firm charging a set dollar amount above costs. This would be common for a service business that had some hard costs and a fee is charged for the services provided.
3. Mark-up pricing is a percentage above costs (the margin). While many firms use a standard percentage mark-up, for others the mark-up depends on the type of product. The mark-up percentage also varies with the type of store. High volume retailers (such as supermarkets) have smaller mark- ups, while jewelers have high mark-ups.
Usually mark-ups get higher at each stage in the distribution channel. Larger mark-ups later in the channel reflect that as the product gets closer to the ultimate consumer the volume gets lower. Retailers usually have the highest mark-up as they provide the most services to the consumer.
2.2. Product Considerations in Pricing Three important characteristics that affect pricing are:
2.2.1. Perishability Goods that are very perishable in a physical sense have more fluid pricing. Perishability concerns most directly apply to services (hotels, airlines, golf courses, etc.). Any service business must price strategically to try to maximize usage and avoid unused capacity. For example off-peak pricing is common fro service businesses.
2.2.2. Distinctiveness Products can be classified in terms of how distinctive or differentiated they are.
Few consumer goods are perfectly homogeneous, the more distinctive marketers can make their products the more pricing power they will have. For example, there is little pricing power in bottled water, however companies that market uniquely flavored water will be able to command higher margins.
2.2.3. Life Cycle The stage of the life cycle that the product is in can have important pricing implications. In the later stages of the life cycle less pricing variability among competitors exists.
In the introductory phase of the life cycle firms generally either adopt a skimming or penetration strategy. . Skimming strategy - The seller charges a relatively high price on a new product. The goal is to capture margins early. This is often used to recoup R&D costs and to exploit the presence of early adopters.
An effective strategy when: - Demand is sufficient to warrant a high price - None or few competitors - High initial price will not attract competitors
- Lowering price will have little effect on increasing the sales volume - Customers interpret the high price as indicating high quality
Penetration strategy - The seller charges a relatively low price on a new product.
An effective strategy when: - The goal is to capture market share early. - You seek to establish your brand as the pioneer in the market - Many segments of the market are price sensitive - A low price will dissuade competitors from entering the market. - Unit costs will decrease as product volume increases
3. Environmental Influences on Pricing Decisions Environmental influences on pricing, includes variables that are uncontrollable by the marketing manager. Two of the most important of these are competition and regulations.
3.1. Competition Consideration must be given to such factors as: 1. Number of Competitors. 2. Size and strength of competitors. 3. Likely entry of new firms into the market 4. Degree of vertical integration of competitors (impacts costs control) 5. Cost structure of competitors. 6. Historical reaction of competitors to price change. 7. Similarity of competitors products (are they close substitutes?)
3.2. Government Regulations Prices of certain goods and services are regulated by state and federal government. Legal constraints on pricing exist.
1. Price fixing is illegal. Sellers must not make any agreements with their competitors to collectively control the price of goods.
2. Deceptive pricing practices are outlawed under section 5 of the federal trade commission law.
4. General Pricing Model Effective pricing involves the consideration of many factors and different industries may have varied pricing practices. However, a general model would generally contain the following:
4.1. Set Pricing Objectives The pricing process should begin with stating the pricing objective. For example, pricing with the goal to maximize short-term profits will be different than a pricing strategy where the goal is to maximize market share.
4.2. Evaluate Product-Price Relationship Any pricing model should ensure value to the consumer. There are three basic value positions.
1. A product could be priced relatively high for a product class but should offer value in the form of high quality, special features, or prestige.
2. A product could be priced at about average for the product class but should offer value in the form of good quality for a reasonable price.
3. A product could be priced relatively low for a product class but should offer value by providing acceptable quality for the price.
In assessing the value proposition of their products a firm must always consider the price/quality relationship for competitive offerings in that market.
4.3. Estimate Costs and Other Price Limitations The costs to produce and market products provides a lower bound for pricing decision. Both direct and indirect costs should be considered.
Efforts to minimize production costs should be an ongoing concern for any firm.
Competitors offerings of similar and substitute products will always limit pricing power.
4.4. Analyze Profit Potential The analysis resulting from the preceding stages should result in a range of prices that could be charged. Profit potential in conjunction with all other goals and considerations must guide decision-making.
4.5. Set Initial Price Structure Once all supply, demand, and environmental factors have been considered, a marketer will be in a position to determine an initial pricing model.
When marketers consider their pricing strategy they must consult with the other functional areas of the firm (finance, operations, etc.) to ensure support for the pricing plan.
4.6. Change Price as Needed The firm must continuously monitor its costs structure and the environment in order to assess if a price alteration is in order.
Price is the most easily changed element of the marketing mix. However, a price alteration should only be done after careful consider of the ramifications of a change.
PRICE CHANGES Firms should consider cutting prices when: They have excess capacity Their market share is falling The costs are lower with greater production volume
Firms should consider raising prices when: Costs are increasing There is over-demand for the product
If at possible, refrain from cutting prices and look to increase customer value in some way.
*Insights from McKinseys study regarding pricing and Standard and Poors 1,000:
A 3% price cut leads to: Reduction in profits by 37% (8.1% to 5.1%) Or A need to increase sales by 12%
In many cases a change in price will not stimulate demand enough to justify the loss of margins.
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Pricing Tactics
Product Line Pricing Pricing products in the line at various price points based on features (ex., $25, $45, and $65 ties). This allows you to serve many segments.
Or
Line Pricing A different brand for different product levels (Ex., Busch beer and Bud)
Price Bundling Package deals (Ex., computer & printer; airfare, hotel & car). Bundling is an opportunity for firms to work together for cross-selling purposes. It is also a strategy some firms use to move slower products. Consumers are generally receptive as it may offer convenience and reduce decision-making. In addition in many cases consumers perceive the bundle to represent a deal.
Complementary pricing The pricing strategy is an attempt to capitalize on the opportunity for maximizing long-term revenue by sacrificing the margin on one product in order to promote the sales of another complementary product (ex., printers and ink cartridges; razors and blades cell phone and phone service).
Everyday Low Pricing.Hello Wal-MartEDLP is generally only possible for large chains.
Periodic discounting Peak and off-peak pricingalso inconsistent sales used by retailers (high low pricing). Ideally it captures both the non-price sensitive and the price sensitive markets.
Image / Prestige Pricing Positioning is driven by the high price point prices are set high to convey image or quality or status
Loss-leader pricing Deliberately setting a price below a customary price to attract customers in hopes they will buy other products as well (Ex., significantly discounting turkeys at Thanksgiving is done to attract shoppers).
Odd-even pricing Setting a price a few dollars or cents under an even number (ex, $9.95 or $9.99). Companies do it because it works! Some believe that people only really process the first number and pay less attention to others. Another theory is that when prices end in a 9 consumers perceive the product to be on sale.
Predatory pricing Charging a very low price for a product with the intent of driving competitors out of business. Firms cannot charge below their costs in order to drive out competition. It is illegal to do so as it is speculated that once the firm drives out their competitor they will increase prices.
Consumer Considerations
For the consumer the perceived value must be greater than the price otherwise.NO SALE!
Mangers must understand what value consumers place on the benefits they receive from the product. This includes the tangible and intangible aspects of the product. For example when going out to dinner at a nice restaurant, the value is not just in the food but the service, atmosphere, and the environment.
Reference Prices influence the perceived fairness of a price for consumers. Reference prices may be internal or external.
Internal Sources: Price last paid, price usually paid, competitors prices Note: continuous deals of putting a product on sale stands to reframe internal prices
External Usually a posted regular retail price (ex. Sticker price for a car), this reframes the value for the consumer.
Price/Quality inferences do existin particular when the consumer finds it too difficult or time consuming to carefully assess quality. The price / quality inference is also common for consumers when they are unfamiliar with the product class and the attributes that are truly important for that type of product.