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The Management Information System (MIS) is a concept of the last decade

or two. It has been understood and described in a number ways. It is also


known as the Information System, the Information and Decision System, the
Computer- based information System.
The MIS has more than one definition, some of which are given below.
1. The MIS is defined as a system which provides information support for
decision making in the organization. 2. The MIS is defined as an integrated
system of man and machine for providing the information to support the
operations, the management and the decision making function in the
organization. 3. The MIS is defined as a system based on the database of
the organization evolved for the purpose of providing information to the
people in the organization. 4. The MIS is defined as a Computer based
Information System.
Thought there are a number of definitions, all of them converge on one
single point, i.e., the MIS is a system to support the decision making
function in the organization. The difference lies in defining the elements of
the MIS. However, in todays world MIS a computerized .business processing
system generating information for the people in the organization to meet the
information needs decision making to achieve the corporate objective of the
organization.


An organized approach to the study of the information needs of
an organization's management at every level in making operational, tactical,
and strategic decisions. Its objective is to design and
implement procedures, processes,
and routines that provide suitably detailed reports in an accurate, consistent,
and timely manner.
In a management information system, modern,
computerized systems continuously gather relevant data, both from inside
and outside an organization. This data is then processed, integrated, and
stored in a centralized database (or data warehouse) where it is constantly
updated and made available to all who have the authority to access it, in
a form that suits their purpose.
Application of MIS in Banking
A bank acts as a place, where the financial services are offered, which may include
provision for the retail banking, investment banking, personnel banking etc.
The factors which the customers consider before choosing a particular bank can be
summarized as follows
a. The ease of doing the business.
b. The quality of the personnel and the service.
c. The range of the financial services.
The following points should necessarily be addressed during the designing of an MIS
for a bank
a. Customer database
The factors which greatly influence the service expectations and the perceptions can
be summarized as follows
i. Customer
ii. Operator
iii. Range of the service which is being or is to be provided
iv. Class of the customers
v. Working hours
b. Service to the account holders
The Management Information Systems must give the following reports to the
management:
i. The non moving account.
ii. The account with the balance more than say Rs. 50,000/-
iii. The account going down below the minimum balance.
iv. The routine payments not made.
v. The routine credits not arrived.
vi. The defaults on loan repayment.
vii. The delays on crediting cheques amounts.
viii. A sudden rise and fall in the account movement.



IMPORTANCE OF MIS:

1. MIS is always management oriented and keeps in view every level of management and gets the
desired information.
2. Integrated - refers to how diff components(sub systems) are actually tied up together. eg: diff
departments of organization linked together.
3. Useful for planning - as every organization makes log-term and short-term plans with the help of
information like sales & production, capital investments, stocks etc management can easily plan..
4. Effective MIS helps the management to know deviations of actual performance from pre-set
targets and control things.
5. its important for increasing efficiency.
6.MIS provides updated results of various departments to management.
7.MIS is highly computerized so it provides accurate results.
8.MIS adds to the intelligence, alertness, awareness of managers by providing them information in
the form of progress and review reports of an ongoing activity.
9.Helps managers in decision- making.

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