Pre-Employment Aptitude test (Travel)

Name: Date: _______________ Score:

Phone number: E-mail address:
Total Marks: 10 Time: 10 Minutes
General Travel Basics
Match the following ( mar!s)
1) Interline !reement sto" or tri"# usuall$ o%erni!ht
&) 'ode Sharin! deliberate scheduled interru"tion o( a tri" in e)cess o( &*
hours internationall$
+) Sto"o%er 'ommercial a!reement that allo,s one airline to "ut its
&-letter identi(ication on the (li!ht o( another airline
*) -a$o%er chan!e o( "lanes made in less than &* hours
Internationall$
.) 'onnection !reement bet,een t,o or more airlines (or the carria!e o(
"assen!ers / car!o# trans(er o( ba!!a!e and ticketin!
"ead the following scenarios and answer the #uestions ($% mar!s)
10 Mr0 123# "lanned a tri" (rom 4-5 to 65 on Dec 1.
th
and return on Dec &.
th
on 4' irlines0 7is
ticket is non-re(undable and there is a "enalt$ o( IN5 800 (or makin! an$ %oluntar$ chan!e0 4e(ore his
de"arture# the airlines cancelled his return non-sto" (li!ht and o((ered him a connection (li!ht as there
are no more non-sto"s (li!hts a%ailable on this route0 This is not acce"table to him as he is interested
in non-sto" (li!hts onl$0 ccordin! to $ou# ,hat should he do9
a) 'all the airline and threaten them to re-con(irm him on a non-sto" (li!ht or else he ,ill
lod!e a "olice com"laint
b) Make another reser%ation and (or!ot about this ticket
c) Pa$ the "enalt$ o( IN5 800 and make a chan!e to his reser%ation
d) sk (or a (ull ticket re(und under 5ule &*0:&;0
e) Put an article in the ne,s"a"er and tell e%er$one ho, the airline cheated him

&0 2ou are ,orkin! (or a 7olida$ Packa!e 'om"an$ and $ou !et a call (rom Ms0 4'D ,ho ,ants to
"lan a %acation (or her (amil$ in S,it<erland0 2ou take all the details and o((er a "acka!e tour that
includes three return air tickets# car rental to and (rom air"ort and hotel sta$ (or (i%e ni!hts0 She likes
the "acka!e and con(irms it b$ makin! a "a$ment b$ her credit card and "urchasin! it instantl$0 (ter
a (e, da$s she reali<es that she has booked her tra%el on ,ron! dates and calls $ou back to make
chan!es to her (li!hts onl$0 =hat ,ould $ou do9
a) Make chan!es to her (li!hts in the >DS ,ithout chan!in! 'ar and 7otel
b) Make chan!es to her (li!hts in the >DS and add a remark in the PN5 (or 'ar and hotel
to see the ne, (li!hts and make chan!es on their o,n accordin!l$
c) 'all 'ar and 7otel# con(irm the chan!es ,ith them and then make chan!es to ir
se!ments
d) 'ancel the current PN5 and make a ne, PN5 ,ith u"dated details
+0 Mr0 '5?NT5@'A "urchased a non-re(undable ticket to tra%el (rom DE- to >BI# ,hile !oin! to the
air"ort his %ehicle broke do,n and he missed his (li!ht0 Is he eli!ible (or a 5e(und9
*0 I( a "assen!er cancels his reser%ation due to Medical or 4erea%ement reasons# can he Cuali($ (or (ull
amount o( mone$ back9
.0 irlines allo, $ou to sell t,o one ,a$ tickets instead o( a round tri" ticket in order to !et a chea"er
(are0 T5@E or 6-SE
;0 =hat is 'ircle Tri"9 >i%e e)am"le0
D0 =hat is the di((erence bet,een round tri" and o"en Ea, tri"9 >i%e E)am"le0
F0 =hat is the meanin! o( 4SP and 5'9
80 =hat is ?IS stand (or9
100 =h$ "ass"ort is reCuired to tra%el (orei!n countries9
110 =hat is NBS7B= stand (or9
1&0 =hat is the di((erence bet,een check-in and cabin ba!!a!e9

1+0 I( Mr0 1 li%in! in S6B and ,ant to tra%el S2D then ,hat ,ill be shortest IT T' routin! can be !i%en
to him9
1*0 7o, man$ time <ones are there in the ,orld9
1.0 7o, man$ IT T' are there in the ,orld9
1;0 7o, man$ !rou"s o( airline alliances are there in the ,orld9 Name them0
1D0 =hat is the meanin! o( >DS9
1F0 De(ine Immi!ration9
180 Name the ca"ital (or the (ollo,in! countries0
a0 Sudan
b0 E!$"t
c0 Turke$
d0 Aa<akhstan
e0 r!entina
&00 =hat is Minimum 'onnectin! Time9

G&' Basics( Amadeus
10 =hat is the command (or si!n in and si!n out9
&0 =hat is the command to (ind a%ailabilit$9 >i%e e)am"le0
+0 =hat is the command to Price a PN5 as Publish (are9
*0 =hat is the command to sell a se!ment9
.0 =hat are the commands to encode cit$# air"ort and airline name9
;0 =hat are the commands to decode cit$# air"ort and airline code9
D0 =hat is the command to issue the ticket9
F0 7o, to sa%e a PN5 a(ter addin! or makin! chan!es on the PN59
80 7o, to add a Name (ield (or a sin!le "assen!er9
100 =hat is the di((erence bet,een TABA and TAT-9
110 =hat is the di((erence bet,een 611 and 61P9
1&0 7o, to add an BSI and SS59
1+0 =hat is the initial command to add "assen!er contact details9
1*0 7o, man$ elements are essential in Ticket In(ormation (ield9
1.0 7o, to add >eneral 5emark9

G&' Basics( )orldspan
10 7o, man$ lo!in $ou ha%e to do to access =orlds"an
&0 =hat the command to si!n in into =orlds"an9
+0 I( ,e "ut 4G in =orlds"an then ,hat ,ill the s$stem res"onse9
*0 7o, to see stored (are9
.0 7o, to "rice a PN5 as "ublish (are9
;0 7o, to dis"la$ 6orm o( Pa$ment9
D0 7o, to sell a seat (rom a%ailabilit$9
F0 =hat is the command (or basic a%ailabilit$9
80 =hat are the im"ortant elements to com"lete a PN5 creation9
100 =hat are the commands to encode cit$# air"ort and airline name9
110 =hat are the commands to decode cit$# air"ort and airline code9
1&0 7o, to dis"la$ a ticket ima!e in the PN59
1+0 =hat is the ticket issuance command9
1*0 7o, to enter an Endorsement9
1.0 =hat is the command to see >eneral 6acts9

G&' Basics( 'a*re
10 =hat is the command (or si!n in and si!n out9
&0 =hat is the latest saber %ersion9
0 M$ Sabre
40 Sabre 5ed =orks"ace
+0 =hat are the commands to encode cit$# air"ort and airline name9
*0 =hat are the commands to decode cit$# air"ort and airline code9
.0 =hat is the command to dis"la$ irline ticket ima!e9
;0 7o, to "rice a PN5 as "ublish (are9
D0 7o, to sa%e a "ricin! as Price Huote9
F0 7o, man$ t$"es o( "ricin! are there in sabre9
a0 Price Huote
b0 6uture Pricin!
c0 Phase I?
d0 ll o( the abo%e
80 7o, to add a Name9
100 7o, to add a !eneral remark9
110 =hat is the initial ticket issuance command9
1&0 7o, to sa%e a PN5 a(ter addin! or makin! chan!es on the PN59
1+0 =hat is the use o( P6 Ae$s9
1*0 7o, to (ind a !eneral a%ailabilit$9
1.0 7o, to sell a seat9
G&' Basics( Galileo
10 7o, to si!n in and si!n out9
&0 =hat is the command to (ind !eneral a%ailabilit$9
+0 7o, to sell a seat9
*0 =hat are the commands to encode cit$# air"ort and airline name9
.0 =hat are the commands to decode cit$# air"ort and airline code9

;0 7o, to "rice a PN5 ,ith as "ublish (are9
D0 7o, to start manual "ricin!9
F0 7o, to dis"la$ the store (are9
80 7o, to dis"la$ the ticket ima!e9
100 7o, to add ticketin! time limit9
110 7o, to add home "hone (ield9
1&0 7o, to sa%e a PN5 a(ter addin! or makin! chan!es on the PN59
1+0 7o, to add Note Pad 5emarks9
1*0 7o, to issue a ticket9
1.0 7o, to add a meal reCuest9