Lt Col Ryan Gonsalves was the Senior Operations Officer at the National Military Command Center (NMCC) on September 11, 2001. He took an initial call from the Federal Aviation Administration (FAA) that morning and learned two aircraft had been hijacked. While on the call with the FAA, the second plane hit the World Trade Center. Gonsalves helped establish communications between the military and other agencies but was not involved in attempts to contact the FAA after difficulties arose. He assisted the Deputy Director of Operations at the NMCC and monitored the situation but did not receive any updates on the location of the second hijacked plane.
Lt Col Ryan Gonsalves was the Senior Operations Officer at the National Military Command Center (NMCC) on September 11, 2001. He took an initial call from the Federal Aviation Administration (FAA) that morning and learned two aircraft had been hijacked. While on the call with the FAA, the second plane hit the World Trade Center. Gonsalves helped establish communications between the military and other agencies but was not involved in attempts to contact the FAA after difficulties arose. He assisted the Deputy Director of Operations at the NMCC and monitored the situation but did not receive any updates on the location of the second hijacked plane.
Lt Col Ryan Gonsalves was the Senior Operations Officer at the National Military Command Center (NMCC) on September 11, 2001. He took an initial call from the Federal Aviation Administration (FAA) that morning and learned two aircraft had been hijacked. While on the call with the FAA, the second plane hit the World Trade Center. Gonsalves helped establish communications between the military and other agencies but was not involved in attempts to contact the FAA after difficulties arose. He assisted the Deputy Director of Operations at the NMCC and monitored the situation but did not receive any updates on the location of the second hijacked plane.
Event: Lt Col Ryan Gonsalves DECLASSIFIED UNDER AUTHORITY OF THE INTERAGENCY SECURITY CLASSIFICATION APPEALS PANEL, E.O. 13526, SECTION 5.3(b)(3) ISCAP APPEAL NO. 2011-048, document no. 19 DECLASSIFICATION DATE: September 29, 2014 Type: Interview Date: 5/14/04 Prepared by: Miles Kara Special Access Issues: None Participants (non-Commission): J effDonathin, Major Meyer, J CS General Counsel's Office Participants (Commission): Dana Hyde andMiles Kara Location: by conference call from9-11 Commission office at theGSA building Background Army officer assigned inJ une 1999toNMCC, served as Senior Operations Officer, but rotated through all positions. Was quitecomfortable at theposition. 9/11 Normal shift, started at 0500. Normal brief at 0530 or 0600 inthemorning. Hemade a chronology that was observable at theDDO andADDO positions. ADDO andhewere talking inside theDDO shack when thenews came in. They talked about it for afew minutes andthen he said"let's call theFAA andseewhat they have." Called onthered switch totheduty officer and got patched into another office inFAA. Hewas told there were acouple of hijacks, but hadno ideait was aterrorist attack. Whilethat call was going onthesecond aircraft hit thesecondtower. It didn't come together until the second strike. Hewas getting accurate information fromFAA about two aircrafts. Believes hewas on the linefor sometime. They kept thelineopen andthought that it was recorded at the SOO station. It sounded likeit was aconference call. Reporting fromSOO station was that there areacouple of aircraft that arepossibly hijacked+-one that hit WTC andonethat hit thePentagon. That recall was clarified against thelog entry which mentions thefirst oneandthe word hijack inconjunction with American flight 11. He doesn't recall asking if FAA needed any assistance, that isn't something hewould do. They went through thechecklist for hijacking maintained intheDDO shack. Hedoesn't COMMISSION SENSITIVE 2 COMMISSION SENSITIVE recall that anyone asked for assistance. No oneasked for F-15 support fromNew York andNew J ersey National Guards. Healways thought that there weretwo aircraft anddoesn't recall ifhe heard that inthe first FAA call. Any further information was fromthefirst call that stayed open. He wasn't surehow longthat linestayedopen. They hadto get other conferences up. Onceall thebig players went into theDDO shack, hesort of dropped off theFAA call. Hethough guidance was coming fromeither theVCJ CS or theDirector of the J oint staff. After thesecond hit hewent to help out intheDDO shack. Between WTC 2andPentagon herecalled assisting theDDO to gain information onwhat was happening, establishing communications and getting other military command centers up. Healso determined where themilitary leaders were. Hedid not talk to CIA, doesn't recall if hecalled FBI. All conferencing was brought upintheEA cell. Hewas not involved with theNOIWON conference. Oncethe SIEC andATCC are stood up heis taken out of theloopandtheADDO gets involved. He was not involved in theattempts to get FAA ontheline. 1,------,---------,------ E.O.13526, section 1.4(a) Hisjob, then, was to help theADDO. When SECDEF cameinheworked onthe] I requirements, monitored access tothe SOO station, answered questions rethe DEFCON 3message-the day-day operations of answering questions within NMCC andto the commands. . Hewas not aware of anSVTS ongoing. "No, Ma'am." Initially, hedid not equate thePentagon strikewith the second hijack. He didn't even feel the impact, helearned about it fromothers. He was not receiving updates onwhere thesecond hijacked aircraftwas. Hethought that FAA was part of the SIEC conference. Hetalked to them. EA can bring entities not ontheFRPIC (phonetic) into the conference. Afterwards hethought heknew that theFAA comms difficulties were not a red switch problembut aSTU III problem. Inreference to red switch call, hehadnoknowledge that agencies outside theFAA were onthat call. Herecalled that theadditional hijack information may have been after the second STC strike. Hecould not link hijack information fromtheFAA call to anything beyond what was inthe logentry. (KaraNote: theimplication helearned what weknow FAA knew, that something hit thefirst tower aridthat AAII hadbeen hijacked.) COMMISSION SENSITIVE 2