Project Quality Management

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Reflective Journal and Learning


There is an old saying You dont know what you know till youve written it down.
These words clearly explain the main idea underlying reflective journals and learning which
have become widespread tools in the contemporary education facilitating the optimization of the
studying process. This work provides reflections of PowerPoint presentation on Project Quality
Management in the form of reflective journal and in the form of reflective learning diary.
Reflective Journal
The given PowerPoint presentation dwelt on Project Quality Management (PQM), its
component parts: quality planning, quality assurance and quality control, and their detailed
description. For me, the significant aspect was the explanation of the three PQM components that
is their inputs, tools and techniques and outputs. This helped me to deeper understand how
project management integrates with quality management throughout different phases (Plan-Do-
Check-Act). The provided information might be quite useful in my further studies as well as in
my life because the algorithm of PQM process is suitable for many business spheres, processes
and services.
I feel rather satisfied with the context. I liked that the information was delivered on the
slides in a clear and laconic way which promoted easier material retention and understanding.
One of the drawbacks is that some of the slides were overcharged with words that prevented
information perception. Another flaw of the given material is the absence of examples of various
diagrams (cause-effect diagram, Pareto and Scatter diagrams), flow charts, checklists, and
especially no vivid example which could illustrate the whole PQM process in work. That is why,
I can say that the presentation was informative but, to some extend, dry. There were no obvious
gaps in my knowledge that had to be plugged but I still had to look for examples in order to
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visualize and to better understand and remember the provided educational material. For this
purpose I referred to the book Project Quality Management: Why, What and How (2005) by
Kenneth H. Rose, where I found all the lacking elements I needed.
Reflective Learning Diary
I did the PowerPoint presentation on Project quality management (PQM), its components:
quality planning, quality assurance and quality control, and their detailed description. I did it in
order to improve my knowledge in economics and in management field proper. The supplied
information was rather useful for me because it explained, exhaustively, the three PQM
components with their inputs, tools, techniques, outputs and their complex interaction. I enjoyed
the presentation and the chosen topic. I approve much that the information was furnished on
slides plainly and concisely though still some slides contained too many words disturbing
material comprehension and retention. Besides, the presentation lacked examples, particularly
those of different diagrams, flow charts and checklists which could make it much more
interesting and explicit for the watcher.
From the presentation I have learnt that PQM has to do with customer satisfaction,
prevention over inspection, management responsibility and processes within phases (Plan-Do-
Check-Act). PQM components are quality planning, quality assurance and quality control each
of which include inputs, tools and techniques and outputs. The main goals of PQM are: to meet
the requirements of the product quality and at the same time conform to the wants and needs of
the customer as well as to that of the stakeholder; to produce a quality product with less cost; to
prevent inspection and rework; to detect and remove failures already at the planning stage. The
next thing I would like to do is to try to manage a virtual project or at least find a good example
of the like in order to see PQM in work.

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