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IT Metrics - IT Spending and Staffing Report, Budgeting
IT Metrics - IT Spending and Staffing Report, Budgeting
IT Metrics - IT Spending and Staffing Report, Budgeting
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Figure 2. Demographics: Key Industry Measures, Distribution by Region, 2010....................................12
Figure 3. IT Spending Percent Change, by Industry, 2009-2010...........................................................17
Figure 4. IT Spending Percent Change, by Region, 2009-2010............................................................18
Figure 5. IT Spending as a Percent of Revenue, by Industry, 2010.......................................................19
Figure 6. IT Spending as a Percent of Revenue, by Region, 2010.........................................................20
Figure 7. Agility: Revenue Percent Change vs. IT Spending Percent Change, 2009-2010.....................21
Figure 8. IT Spending as a Percent of Operating Expense, by Industry, 2010.......................................23
Figure 9. IT Spending as a Percent of Operating Expense, by Region, 2010.........................................24
Figure 10. Agility: Operating Expense Percent Change vs. IT Spending Percent Change, 2009-2010...25
Figure 11. IT Spending per Employee, by Industry, 2010......................................................................27
Figure 12. IT Spending per Employee, by Region, 2010.......................................................................28
Figure 13. IT Spending as a Percent of Revenue vs. Operating Profit, 2010..........................................29
Figure 14. IT Spending Percent Change, by Industry, 2010-2011.........................................................30
Figure 15. IT Spending Percent Change, by Region, 2010-2011..........................................................31
Figure 16. Spending Behaviors: Regional Distribution of Spending Changes by Type, 2010-2011........32
Figure 17. Spending Behaviors: Regional Average Spending Changes, by Type, 2010-2011...............33
Figure 18. IT Spending as a Percent of Revenue, by Industry, 2011 (Projection)...................................34
Figure 19. IT Spending as a Percent of Revenue, by Region, 2011 (Projection).....................................35
Figure 20. IT Spending as a Percent of Operating Expense, by Industry, 2011 (Projection)...................36
Figure 21. IT Spending as a Percent of Operating Expense, by Region, 2011 (Projection).....................37
Figure 22. IT Spending per Employee, by Industry, 2011 (Projection)....................................................38
Figure 23. IT Spending per Employee, by Region, 2011 (Projection).....................................................39
Figure 24. IT Operational vs. Capital Spending, 2006-2010..................................................................40
Figure 25. IT Operational vs. Capital Spending, by Region, 2010..........................................................41
Figure 26. IT Spending to Run, Grow and Transform the Business, 2006-2011....................................42
Figure 27. IT Spending to Run, Grow and Transform the Business, by Region, 2010...........................45
Figure 28. Business Value Category Decision Tree...............................................................................46
Figure 29. Distribution of IT Spending on Hardware, Software, Personnel and Outsourcing, 2010........48
Figure 30. Distribution of IT Spending on Hardware, Software, Personnel and Outsourcing, by Region,
2010....................................................................................................................................................49
Figure 31. Distribution of IT Cost by Technology Domain, 2006-2010...................................................50
Figure 32. Distribution of IT Cost by Technology Domain, by Region, 2010..........................................51
Figure 33. IT FTEs as a Percent of Employees, by Industry, 2010.........................................................53
Figure 34. IT FTEs as a Percent of Employees, by Region, 2010..........................................................54
Figure 35. Distribution of IT FTEs: Insourced vs. Contractor, by Industry, 2010.....................................55
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Figure 36. Distribution of IT FTEs: Insourced vs. Contractor, by Region, 2010......................................56
Figure 37. Distribution of IT Staff by Technology Domain, 2006-2010...................................................57
Figure 38. Distribution of IT Staff by Technology Domain, by Region, 2010...........................................58
Analysis
Overview
How Does Your IT Organization Stack Up Against the Competition?
IT and business leaders are constantly dealing with dynamic market conditions, wherein the
business is evolving and technology is changing. Gartner IT Key Metrics Data (ITKMD), which is
published annually, provides insight into the latest industry trends to help enterprises change, make
fact-based decisions and answer key questions similar to these:
Are your staffing and investment levels competitive in infrastructure and operations?
Application development and application support spending and staffing metrics, project
measures, life cycle phases, and productivity and quality measures (current year and
multiyear).