Of-Campus Outlook

Guide 2014
Student Government at the University of South Carolina
conducted this survey, and the views and opinions of the
survey participants do not reect those of the University of
South Carolina, nor shall any information or statements
contained in the survey be used for the purposes of
advertising, or imply a recommendation, endorsement, or
denouncement by the University of South Carolina.
Participation in this survey was completely voluntary. For the
full text of the survey, as well as full data and a demographic
breakdown of respondents, please visit us online at
sa.sc.edu/sg.
Special thanks to Lindsay Richardson and Jourdan Simpson
for writing and conducting this survey and to Annie Parham
for designing this booklet.
TABLE OF CONTENTS
Aspyre 4
Copper Beech 6
Cornell Arms 8
Garnet River Walk 10
Granby Mills 12
Olympia 14
PGM Management (Greene St.) 16
Pointe West 18
The Retreat 20
Riverside 22
Stadium Suites 24
University Oaks 26
The Woodlands 28
3
ASPYRE
78
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$51-99
37% 48% 15%
50% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
45%
0%
5%
4
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
24% 23%
53% 0%
39% 46%
14% 0%
26% 26%
45% 3%
5% 40%
42% 13%
39% 46%
15% 0%
24% 53%
23% 0%
6% 14% 54% 26%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
16%
41%
43%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
5
FAI R
17%
EXCEL L ENT
18%
65%
GOOD
POOR
0%
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
12% 0% 13% 67% 8%
COPPER BEECH
72
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
29% 46% 22%
The direction for making utility payments
$51-99
54% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
46%
0%
0%
6
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
1% 70%
19% 10%
12% 42%
38% 8%
6% 39%
54% 1%
17% 64%
19% 0%
13% 68%
15% 4%
1% 81%
7% 11%
13% 72% 12%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
21%
51%
28%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
7
POOR
6%
EXCEL L ENT
4%
46%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
0% 3% 35% 36% 26%
44%
FAI R
CORNELL ARMS
14
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$0
57% of
respondents
say they spend
each month on
hidden fees
< $50
$51-99
$100+
0%
43%
0%
8
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 22%
71% 7%
0% 64%
29% 7%
0% 50%
43% 7%
0% 21%
57% 21%
0% 91%
0% 9%
36% 64%
29% 71%
No gym
available
at this
location
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
14%
72%
14%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
9
POOR
7%
EXCEL L ENT
0%
57%
FAI R
36%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
0% 7% 29% 64% 0%
GARNET RIVER WALK
21
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$51-99
86% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
14%
0%
0%
10
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 67%
33% 0%
10% 19%
57% 14%
14% 9%
77% 0%
5% 28%
43% 24%
29% 71%
0% 0%
19% 62%
19% 0%
5% 81% 14%
48% 38% 14%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
9%
43%
48%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
11
POOR
9%
EXCEL L ENT
5%
62%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
13% 10% 10% 57% 10%
24%
FAI R
GRANBY MILLS
24
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$51-99
54% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
46%
0%
0%
12
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 50%
50% 0%
21% 50%
17% 12%
51% 33%
10% 6%
17% 30%
39% 14%
9% 65%
26% 0%
0% 59%
24% 17%
12% 17% 21% 50%
29% 25% 46%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
46%
17%
37%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
13
POOR
12%
EXCEL L ENT
38%
33%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
0% 12% 13% 33% 42%
17%
FAI R
OLYMPIA
17
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$0
47% of
respondents
say they spend
each month on
hidden fees
< $50
$51-99
$100+
12%
41%
0%
14
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
47% 18%
35% 0%
41% 41%
18% 0%
0% 71%
29% 0%
0% 53%
47% 0%
0% 12%
0% 88%
6% 29%
41% 24%
6% 6% 88%
35% 6% 59%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
0%
47%
53%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
15
POOR
0%
EXCEL L ENT
29%
6%
FAI R
65%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
6% 0% 6% 53% 35%
PGM MANAGEMENT
(GREENE ST. APARTMENTS)
14
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$0
29% 43% 28%
12% 24% 64%
64% of
respondents
say they spend
each month on
hidden fees
< $50
$51-99
$100+
8%
14%
14%
16
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
29% 0%
50% 21%
0% 14%
14% 72%
14% 0%
50% 36%
7% 64%
14% 15%
14% 7%
0% 79%
No gym
available
at this
location
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
0%
7%
93%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
17
POOR
22%
FAI R
21%
EXCEL L ENT
14%
43%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
0% 14% 14% 43% 29%
POINTE WEST
14
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
15% 85%
The direction for making utility payments
$0
93% of
respondents
say they spend
each month on
hidden fees
< $50
$51-99
$100+
7%
0%
0%
18
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 92%
8% 0%
8% 69%
23% 0%
21% 0%
79% 0%
71% 29%
0% 0%
65% 35%
0% 0%
14% 72%
7% 7%
57% 43%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
0%
0%
100%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
19
POOR
0%
EXCEL L ENT
21%
79%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
7% 7% 0% 29% 57%
0%
FAI R
THE RETREAT
55
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$100+
36% 57% 7%
45% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$51-99
38%
0%
17%
20
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
16% 49%
31% 4%
13% 25%
40% 22%
23% 44%
33% 0%
91% 0%
9% 0%
13% 84%
3% 0%
16% 22%
2% 60%
9% 71% 20%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
48%
52%
48%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
POOR
9%
EXCEL L ENT
20%
42%
FAI R
29%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
7% 13% 27% 42% 11%
21
RIVERSIDE
14
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$51-99
15% 64% 19%
15% 78%
86% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
9%
5%
0%
22
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 25%
50% 25%
5% 42%
29% 24%
0% 37%
56% 7%
27% 39%
22% 12%
5% 62%
25% 7%
20% 56%
20% 4%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
25%
36%
39%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
23
POOR
19%
EXCEL L ENT
12%
54%
GOOD
FAI R
15%
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
9% 10% 15% 54% 12%
STADIUM SUITES
24
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
12% 71% 17%
17% 58% 21%
The direction for making utility payments
$51-99
54% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
46%
0%
0%
24
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 42%
54% 4%
25% 21%
29% 25%
8% 54%
34% 4%
44% 43%
13% 0%
8% 75%
13% 4%
17% 58%
13% 12%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
21%
50%
29%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
25
POOR
4%
EXCEL L ENT
4%
50%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
0% 4% 17% 71% 8%
42%
FAI R
UNIVERSITY OAKS
16
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$51-99
63% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
31%
6%
0%
26
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
0% 42%
54% 4%
25% 21%
29% 25%
50% 6%
31% 13%
38% 50%
12% 0%
37% 63%
0% 0%
0% 6%
88% 6%
13% 81% 6%
19% 62% 19%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
13%
31%
56%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
27
POOR
13%
EXCEL L ENT
25%
6%
FAI R
56%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
19% 6% 6% 38% 31%
THE WOODLANDS
50
responses
AMENI T I ES
APPL I ANCES
MAI NT ENANCE
o f EXT ERI OR
CL EANL I NESS
a t MOVE- I N
F I NDI NG
PARKI NG
GYM SAF ET Y
The explanation of the leasing process
SAT I S FACT I ON WI T H. . .
The direction for making utility payments
$51-99
9% 8% 49% 34%
8% 6% 64% 22%
54% of
respondents
say they spend
each month on
hidden fees
$0
< $50
$100+
26%
16%
4%
28
Very Dissatised Very Satised Satised Dissatised
Poor Excellent Good Fair
28% 41%
28% 3%
22% 40%
34% 4%
42% 24%
32% 2%
36% 42%
18% 4%
14% 86%
0% 14%
12% 58%
28% 2%
PLEASE RATE THE OVERALL
PERFORMANCE OF YOUR PROPERTY
MANAGER/LANDLORD
How satised are you with the ability to
contact your property manager/landlord
with questions or requests?
General maintenance
concerns
Emergency maintenance
concerns
HOW S OON DI D YOUR PROPERT Y
MANAGER T END TO YOUR. . .
WOUL D
YOU RENT
AGAI N?
YES
NO
MAYBE
16%
56%
28%
Less than one
week
4+ weeks 3-4 weeks 1-2 weeks I have yet to contact
my property manager/
landlord
29
FAI R
22%
POOR
0%
EXCEL L ENT
24%
54%
GOOD
Havent
contacted
Very
dissatised
Dissatised Satised
Very
Satised
8% 4% 10% 48% 30%
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