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CURRICULUM VITAE
G. SWAMY
C/o. Chandraiah,
H.No.1-9-252/10/G/4,
Ramnagar, Cell No.9573320320,9059107707.
Hyderabad 500 020 !mail" #$amy.gaddam007%gmail.&om
Summary
Having 4+ years of experience in field of Auto Mobile Services like working
towards excellent customer satisfaction, Defect diagnosing works on complaint,to
analyze warranty failures and process warranty claims related and Improve the work
shop effciency and productivity,
Work Experience
Working as Senior Service ngineer in Automotive Manufacturers Pvt Ltd
!Dealers of "ahindra # "ahindra $ehicles also %otek work& Hydera'ad from
May2!2 to "ill #ate&
Working as Service advisor and warranty Incharge in Automotive
Manufacturers Pvt Ltd !Dealers of "ahindra # "ahindra(&)uto nagar Hydera'ad
from Marc$ 2% to Au& 2'&

Worked as Service technician to Service team leader to Service advisor in (un

automobile )p* ltd !#ealers of +$evrolet* Service Department, *tc +,road
Hydera'ad from ,an- 2. to /eb 2%&
Worked as 'rod(&)ion *(+er,i#or Mold Tech Ltd., (CNC Injection Moulding Mchine!
("l!tic Indu!t#$%%, &$de#'d, (#o) *une, +,,- to .ec, +,,-&

Academics
-&.ech !"echanical ngineering( in vast$alya 0nstitute of science tec$nol&y
-hongiri from /niversity of 0ntu hydera'ad
Diploma in "echanical ngineering from S&-&.&#., Warangal with 123
-oard of Intermediate ducation !$ocational *&&.(, from 4smani /niversity With
563&
,ob Profile
Having experience .rou'le shooting diagnoses with %7I8 .ool on *enault vehicles #
S")*. .ester on "ahindra vehicles
Handling %ustomer %omplaint and Handling total work shop with staff
9nowledge a'out on vehicle "aintains of ngine overhaul, gear 'ox overhaul,
Differential, 'rakes, lectrical Wiring Diagrams etc&
$ehicle road test with .echnical specialist and customer on %ritical complaints&


*educe the customer concerns and analysis the repeat repairs # *evisits
8roviding .echnical support to dealer net work of !.S-, *ecall, .ek,)rticle, *epair
process, "aintains schedule, 8rocess circular, .ek,alerts etc&&
"onitor %ontrol and Improve service performance, :uality work, productivity,
fficence, Improve 7a'ors, %onducting of "orning meetings
%onducting class room trainings for Supervisors and "echanics
Schedule vehicles;e<uipment for service and repairs&
Warranty handling part # 7a'ors claims and settlement&updation in portal
*eview preventive maintenance schedule of vehicle;e<uipment records to determine
which are due for service= inspect vehicles;e<uipment and prepare work orders&
)ssign work to appropriate staff mem'er and assure appropriate <uality checks are
completed&
"rainin& Pro&rams
1 -n)rod(&)ory mod(le a) ./#. *(ndaram .o)or, Chennai, -ndia. Gene#l Moto#! Indi
+ /d,an&e .od(le# o0 !ngine, Gear 1o2 and !le&)ri&al .anagemen) a) ./#.Gene#l Moto#
(IN.IA%, &lol, Guj#t, Indi.
/ 3rained *3C on *&or+io a) 1angalore in Mhind# 0 Mhind# Li)ited
Performance
/))ended an e2am o0 4
)h
/ll -ndia 3e&hni&ian# G(ild 'rogramme 2007

1 - ha,e go) 1
#)
Ran4 a) 5ealer#hi+ le,el, &ond(&)ed by Gene#l Moto#! (IN.IA6.
2 - ha,e go) Regional 7e,el 8*o()h 9one6 &on)e#) a) Chennai, held in 2007, &ond(&)ed by
Gene#l Moto#! (IN.IA%.
personal #etails
Date of -irth > ?@,0un,AB6C
7anguages > nglish, .elugu # Hindi&
"arital Status > married&
)ddress > kurella,)thmakur!m(
& Dalgonda 1?6AAA,)8&

Driving 7icense Do > D7E)8AC@@@2CC??6
Date> FA,?F,C?AC
8lace> (G. SWAMY%