#DISCOVERMORE

Business, Travel & Tourism

Course guide 2015/16
2
Sinead, Peter Jones
Enterprise Academy
Student
We believe in providing students with
the wide range of skills and experiences
that will fully prepare you for life after
college, whether you are looking to
enter the world of work or progress onto
a higher level of study.
This means that during your
time at college you will
have the opportunity to:

^ Undertake work
placements
^ Enter competitions
against other colleges
^ Work on projects with
local businesses
^ Attend masterclasses
and workshops from
industry professionals
^ Go on trips and visits
relevant to your area of
study
^ Get paid work as part
of the Colleges Student
Crew
northhertscollege International
entrepreneur Lara Morgan joins
business students, find out more
on p.4
Like
3
Our newly redeveloped
Hitchin Centre boasts Enhance
and Energise Hair and Beauty
Salons, open to the public all
year round, as well the Edge
Sports Centre.
The new building houses
dedicated classrooms,
communal workspaces and
quiet study areas as well
as the Link Lounge, where
students can get help with
work placements, CV writing
and job applications.
HITCHIN CENTRE
ANIMAL MANAGEMENT BEAUTY AND HOLISTIC THERAPY BUSINESS
AND ENTERPRISE HAIRDRESSING PUBLIC SERVICES SPORT TRAVEL
AND TOURISM
4
Eighty Business students spent
the autumn term working with
international entrepreneur Lara
Morgan to design the female
version of the successful Gate8
luggage mens travel case.
This fantastic opportunity
brought the students learning
to life, providing them with a
range of skills from market
research and analysis, to
forecasting and sales, and
project and time management,
as well as team working and
communication.
Lara visited the students on a
weekly basis to give seminars
and provide on going feedback
throughout the project.
Talking at the launch of the
project, Lara said: Bringing a
wholly commercialised project
to the students will enable
them to apply sales skills and
business planning to a real
life experience. Starting at
product inception and working
through to marketplace product
management will provide
students with a memorable
enterprise experience.
5
6-9
10-13
14-17
19
Travel, Tourism and Aviation
Business
Peter Jones Enterprise
Academy
How to apply
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6
This course provides an
introduction to the travel and
tourism industry and the world
of business. Students will gain
an understanding of holiday
destinations, trip planning,
customer service and business
administration. This course is
a great starting point for those
looking to progress onto either
travel or business courses and will
allow you to develop wider skills
including:
^ Teamwork
^ Creative thinking
^ Self-management
^ Communication
^ Problem solving
COURSE DURATION
1 year
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
4 GCSEs at grade G or above.
PROGRESSION
OPPORTUNITIES
Upon successful completion of this
course students can progress onto
the Level 2 Diploma in Business or
the Level 2 Diploma in Aviation,
Travel and Tourism.
Level 1 Introduction to
Travel, Tourism & Business
(FH004)
northhertscollege Students
undertook a days work
experience running the
British Schools Museum in
Hitchin for the day, acting
as tour guides, working on
reception and running the
souvenir shop.
Like
Comment
7
You could not ask for a better
introduction to the aviation, travel
and tourism industry than this course.
Our excellent aviation and travel
team use their industry knowledge
to deliver exciting projects that
will allow you to develop wider
skills including teamwork, creative
thinking, self-management,
communication and problem solving.
You will have the opportunity to
study:
^ Customer service
^ Sales and promotion
^ Package holidays
^ Aviation technology
^ Airport geography
COURSE DURATION
1 year
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
4 GCSEs at grade D or above including
English and preferably maths.
PROGRESSION OPPORTUNITIES
Upon successful completion of
this course students can progress
onto the Level 3 Diploma or seek
employment within the industry.
Level 2 Diploma in Aviation, Travel and
Tourism (FH078)
northhertscollege TRAVEL &
TOURISM
, LEVEL 3 EXTENDED
DIPLOM
A Graduate Lottie received her W
ings from
British Airways. Lotties exciting fleet schedule includes Kuwait, Cape Tow
n,
M
iam
i, South Korea and Los
Angeles.
Like
Comment
This course will provide you with an
in-depth knowledge of the travel
and tourism industry. You will have
the opportunity to undertake work
placements and go on a variety of
trips and visits, as we have some
great links with local airports and
tour operators. The course will
allow you to develop wider skills
including teamwork, creative
thinking, self-management,
communication and problem
solving. You will study:
^ Visitor attractions
^ Resort representatives
^ Marketing
^ Long haul travel
^ Hospitality
^ European destinations
COURSE DURATION
2 years
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
4 GCSEs at grade C or above
including English and maths.
PROGRESSION
OPPORTUNITIES
Upon successful completion of this
course students can apply for a
whole range of job opportunities
within the travel and tourism
industry or progress onto the HND
in travel and tourism management.
Level 3 Extended Diploma in Travel and
Tourism (FH077)
8
northhertscollege Students
carried out a customer
service role-play assessment
on the aircraft to get a real
taste of life as a member of
BA cabin crew. Jyoti Bruce
said: It was really fun and
opened my eyes to working
as cabin crew.
The students also had
the opportunity to tour
Waterside, the British
Airways head office and in-
house museum.
Like Comment
9
This is a really exciting course for
those with a genuine interest in
aviation and a desire to work in an
airport or for an airline. The course
allows you to learn about the highly
complex fascinating industry whilst
developing essential employability
skills. You will study a wide range of
topics including:
^ The history of aviation
^ Cabin service
^ Aviation communication
^ Aviation security
^ Passenger Handling
The course will also allow you
to develop wider skills including
teamwork, creative thinking, self-
management, communication and
problem solving.
COURSE DURATION
2 years
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
4 GCSEs at grade C or above including
English and maths.
PROGRESSION OPPORTUNITIES
Upon successful completion of this
course students can apply for a whole
range of job opportunities within the
aviation, travel and tourism industry
or progress onto the HND in travel and
tourism management.
Level 3 Extended Diploma in Aviation
Operations (FH050)
Nicole Gittings studied the Level
3 Extended Diploma in Travel
and Tourism and is now working
at TUI Travel head office in
Luton.
My biggest achievement since
leaving NHC has to be realising
my dream by securing a full
time job at TUI Head Office in
Luton. The travel and tourism
qualification has paved the
way straight into my perfect
job. In five years time I hope
to see myself working towards
a management role within the
company.
Like
northhertscollege Business students
entered this years national
Pantrepreneur competition set by fair
trade entrepreneur Ben Ramsden.
Students were tasked with creating
a business plan, marketing and sales
strategy for selling branded pants and
vests, as well as raising awareness of
the brands social enterprise agenda.
Like
Comment
The winning team
from NHC then
went on to put their
strategies into action
to compete against
teams from Gazelle
Colleges across the
UK, achieving a very
respectable third
place overall in the
competition.
This course is designed as an
introduction to the skills needed
for effective customer service,
you will also study employability
and personal development.
You will have the opportunity to
learn:
^ The importance of appearance
and behaviour in customer
service
^ Customer service procedures
How to deal with queries and
requests
^ Answering telephone calls from
customers
^ Communicating effectively
with customers and colleagues
COURSE DURATION
1 year
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
There are no formal entry
requirements for this course.
PROGRESSION
OPPORTUNITIES
Upon successful completion of
this course, students can progress
on to a Level 1 related course in
customer service or business.
Entry 3 Introduction to Customer
Service and Retail (FH081)
Like
Comment
11
Students were given a
snapshot into the English
Judicial system and key
moments in history that
shaped our legal system
during a visit to The
Old Bailey. There was
an opportunity to sit in
different parts of the
court room including; the
seating areas allocated to
the Judge, Clark and Usher,
the witness stand and the
Queens Counsel benches.
This course provides a good
grounding in business concepts
and you will undertake a range
of projects enabing you to
develop wider skills including
teamwork, creative thinking, self-
management, communication and
problem solving.
You will study a wide range of
topics including:
^ Business purpose
^ Promotional techniques
^ Business organisations
^ Visual merchandising
^ Finance
^ Personal selling
COURSE DURATION
1 year
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
4 GCSEs at grade D or above.
PROGRESSION
OPPORTUNITIES
Upon successful completion of this
course students can progress onto
the Level 3 Extended Diploma in
Business.
Level 2 Diploma in Business (FH075)
12
Kate Ling, the Creative
Director at Jabbercoms,
gave our students a
masterclass in one of the
most important aspects
of building a business -
marketing and branding.
This course covers the wide-
ranging field of business. Students
will gain knowledge and develop
skills, which help them to meet
the needs of the business sector
and be able to communicate
effectively both verbally and
digitally. You will undertake a
range of projects enabling you
to develop wider skills including
teamwork, creative thinking, self-
management, communication and
problem solving.
You will study a wide range of
topics including:
^ Economic environment
^ Website design
^ Visual merchandising
^ Accounting
^ Business ethics
^ Human resources
^ Retail communications
^ Contract and business law
COURSE DURATION
2 years
COURSE LOCATION
Hitchin Centre
ENTRY REQUIREMENTS
4 GCSEs at grade C or above
including English and maths
PROGRESSION
OPPORTUNITIES
Upon successful completion of this
course students can progress onto
Higher Education and University
study.
Level 3 Extended Diploma in Business
13
Like
Comment
Josh, Competition winner and Peter Jones Enterprise Academy student
The Peter Jones Enterprise
Academy aims to provide
students with the opportunity to
interact with business experts
on a local and national level. This
business support network is what
sets our courses apart and allows
our young entrepreneurs to stand
out from the crowd. Businesses
can set live projects, offer work
placements, facilitate workshops,
attend guest speaker sessions
and become mentors - all for the
benefit of our students and their
business.
northhertscollege
Students from
NHC fought off
competition from 15
other college teams
from across the
UK to be crowned
the winners of a
competition set by
leading business
and financial
advisory firm,
Grant Thornton UK
LLP.
14
Want to kick-start your dream
career in business? The course is
built around students developing a
business idea and turning it into a
ready to launch business plan.
The course has a mixture of
classroom based activities and
practical work. Youll be taught all
of the components for setting up
your own business, from market
research and branding to learning
how to pitch your business to an
investor. Over the year youll
develop your skills, confidence
and business knowledge as well as
gaining the focus and know-how
to guide you through the types of
decisions that successful business
people make every day.
This course is ideal for students
wishing to run their own business
or learn through practical
activity.
The course is delivered by
tutors with extensive business
experience. Business specialists
and entrepreneurs come into
college throughout the course to
share their expertise, knowledge
and experience to make the
learning come to life.
COURSE DURATION
1 year
COURSE LOCATION
The Enterprise Centre is based
at the newly refurbished Hitchin
Centre. Some activities will be
delivered at other NHC sites as
required.
ENTRY REQUIREMENTS
4 GCSEs at grades D G including
English and maths.
PROGRESSION
OPPORTUNITIES
Upon successful completion of
this course you will be able to
progress onto the Level 3 Diploma
in Enterprise and Entrepreneurship
or put your skills to use within an
existing organisation.
Level 2 Diploma in Understanding
Enterprise and Entrepreneurship (FH010)
15
16
Do you like to learn by doing?
Do you want to work on real life
projects set by real businesses?
The Academy equips students
with the practical skills
and experience needed to
excel in the working world.
Whether students are aspiring
entrepreneurs, or ready to make
their mark within a growing
business, the Peter Jones
Enterprise Academy puts them
on the fast track to success,
helping them to become the most
successful version of themselves.
Students on the course are given
the unique opportunity to learn
first-hand the essential skills
needed for business success,
allowing them to boost their
confidence, business acumen and
get a head start with improving
their networking skills to take
their careers forwards.
Throughout the course you will:
^ Work on real life business
challenges and projects
^ Create new business ideas
and learn how to turn them
into reality
^ Take part in real life business
trading and learn how to
make profit
^ Attend masterclasses,
workshops, micro business
surgeries and networking
events
^ Receive coaching from real
business owners
^ Undertake a personal and
professional development
programme designed to
guide you and support your
business aspirations
^ Be part of a wider network
of Peter Jones Enterprise
Academies and businesses
This course is suitable if you want
a practical and exciting learning
experience, you want to run a
business and be your own boss,
boost your UCAS application and
enhance your CV to go straight
into work.
COURSE DURATION
1 year
COURSE LOCATION
The Enterprise Centre is based
at the newly refurbished Hitchin
Centre. Some activities will be
delivered at other NHC sites as
required.
Level 3 Diploma in Enterprise and
Entrepreneurship (FH072)
DESIGN A SUB CHALLENGE
ENTRY
REQUIREMENTS
A minimum of four
GCSEs at grades A*-
C, including English
and maths, or other
equivalent level 2
qualifications at
merit level or higher
including English and
maths.
PROGRESSION
OPPORTUNITIES
Upon successful
completion of this
course you will be
able to continue
to run and expand
your business
and move onto an
Extended Diploma in
Enterprise, put your
skills and knowledge
into practice in an
established company or
progress onto University
study.
northhertscollege Peter Jones Enterprise
Academy students won a competition
to design and market a new sandwich
to be sold in SUBWAY stores. The winning
teams Sub, The KnockOut Sub was
brought to life and put on sale in stores
across the east of England.
Like Comment
The Design a Sub competition
asked teams to compete to
create the best marketing
campaign and business
plan around their new Sub,
based on the theme of
#heartfeltsubs. Students
were also encouraged to
incorporate the use of
social media into their plans,
demonstrating how all forms
of marketing can be utilised
to reach different types of
audiences.
17
Whether you know her by name
or by her fabulous collection,
theres no doubting North
Hertfordshire College alumnus
Alyssa Smith has come a long
way since her college days.
In 2010 Alyssa quit her part-time
job in a gift shop to begin Alyssa
Smith Jewellery Ltd and has
never looked back. A jewellery
designer-come-businesswoman,
Alyssa has turned her passion for
creating beautiful pieces into a
hugely successful business.
She said: My main roles and
responsibilities are anything
from the day-to-day running of
the business, to photographing
jewellery, promotion, working
on marketing and new designs,
as well as working on bespoke
jewellery for customers.
All of that is done whilst being
the brains behind the company
too!
Alyssa studied an Art and Design
Foundation course, specialising
in metal work, before going on
to study a degree in Applied Arts
and Marketing at the University
of Hertfordshire.
In the short time I was there
I gained so much confidence
because I was treated like an
adult, rather than a school
child. I learned lots of skills I
did not know before including
photography skills, which I still
use day-to-day in my business.
Alyssa has now come back to
college as our Entrepreneur
in Residence, working with
both Business and Peter Jones
Enterprise Academy students
to share her experience and
expertise, and mentor students
with projects and their own
business ventures.
18
19
How to apply
Once youve decided which
course is right for you, there are a
number of ways to apply:
^ Pick up an application form
from reception at any of our
centres
^ Call us on 01462 424242 to
apply by telephone
^ Visit our website
www.nhc.ac.uk, find your
course and apply online
Travel to college
for 2
Weve teamed up with the Uno bus
to provide students with unlimited
daily travel for just 2! There are
also great deals to be had with
Arriva and CentreBus.
75% off train travel
from Royston
Full-time students travelling
from Royston are eligible for
75% off of monthly tickets
bought in advance from
Royston station.
Terms and conditions apply.





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www.nhc.ac.uk | 01462 424242 | enquiries@nhc.ac.uk