This document contains a scrapbook project created by Lori Avery for a communications theory class. It includes 8 entries summarizing different communication theories, with examples provided for each one. The theories discussed include symbolic interaction theory, expectancy violation theory, semiotics, social penetration theory, social exchange theory, relational dialects, interactional view, and constructivism. For each entry, Lori provides a brief explanation of the theory and communicator, along with a personal example illustrating how the theory has manifested in her own life.
This document contains a scrapbook project created by Lori Avery for a communications theory class. It includes 8 entries summarizing different communication theories, with examples provided for each one. The theories discussed include symbolic interaction theory, expectancy violation theory, semiotics, social penetration theory, social exchange theory, relational dialects, interactional view, and constructivism. For each entry, Lori provides a brief explanation of the theory and communicator, along with a personal example illustrating how the theory has manifested in her own life.
This document contains a scrapbook project created by Lori Avery for a communications theory class. It includes 8 entries summarizing different communication theories, with examples provided for each one. The theories discussed include symbolic interaction theory, expectancy violation theory, semiotics, social penetration theory, social exchange theory, relational dialects, interactional view, and constructivism. For each entry, Lori provides a brief explanation of the theory and communicator, along with a personal example illustrating how the theory has manifested in her own life.
Communication Theory Scrapbook Project No. Theory Theorist(s) Entry Example 1. Symbolic ( Theory Symbolic language what is real create our own, looking glass self and what others perceive in you.
George Herbert Mead Verbal communication and meaning
I am a fan of the 1990s TVshow, Friends. One of the main characters, Monica, has a very strong type A personality, is highly organized and prides herself on her organization and cleaning skills. In one particular episode, Monicas Closet , her husband breaks into the Monica mystery closet to find it full of junk. Monica returns home to find the door to the mystery closet had been open. She panics and tries to explain the reason behind the closet was due to the fact that items in the closet didnt fit into any of her organized buckets or categories. This is a great example of Meads looking glass self. Monica portrays herself as organized on the outside, but is really not on the inside.
Source: You Tube The Secret Closet, Friends April 29, 2012
2. Expectancy Violation Theory Proxemics/Expected zones Coming in too close
Judee Burgoon Non-verbal communications and semiotics I am typically a very open, hug kind of person, especially with someone that I have an established relationship. I have worked with this one particular board member for almost two years in various capacities. He is very quiet, but very witty. He is soft-spoken, newly married and is a CPA. After meeting him the first time, I shook his hand. At the next board meeting, we reconnected and this time, I went to give him a hug and he stepped away. His comment to me was I am not really a hug person. I was taken by surprise and immediately realized I had violated his space/interpersonal expectations. He is very warm and welcoming and is friends with other fellow board members who all hug! I made the wrong assumption. So, we continue to meet, shake hands and smile. He is the only board member who does this while I respect his space and position on this matter, it still seems strange to me. We are human services organization we are supposed to be warm and hug people! Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
3. Semiotics Significant signs and symbols with special meaning. Roland Barthes Non-verbal communication and semiotics I was first introduced to Kokopelli during our honeymoon to Santa Fe, New Mexico twelve years ago. I was not familiar with the legend or symbol of Kokopelli until our trip and once I became aware of his story he was everywhere especially in Santa Fe. From time to time, the symbol will reoccur in a magazine or newspaper article which will bring a smile to my face.
The Kokopelli legend is considered to be the Anasazi spirit (and symbol) of fertility who brought well-being to the people. This spirit assured success in hunting, growing crops, and human conception. This figure is so prominent in Native American mythology that he has been compared to Abraham in regards to Judaism or to Paul in regards to Christianity. It is believed, from the study of the history of Kokopelli, that Kokopelli has been worshiped since at least the time of the Ancient Pueblo. The first known images of him appear on pottery that date sometime between AD 750 and AD 850; however, the earliest known petroglyph of the figure dates to about A.D. 1000. Kokopellis image has lasted the test of time and has even entered onto the commercial scene.
Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
Growing up in Lancaster County, PA, I was familiar with the tagline, Lancaster, PA The Red Rose City. Lancaster is home of Amish Country, as well. Everything involving a holiday, seasonal tourist attraction, etc. involves a variation of a red rose. On New Years Eve, a red rose is dropped to celebrate the new year. The Red Rose dates back to Lancasters deep English history.
4. Social Penetration Theory Self disclosure via peeling away the layers similar to an onion.
Irwin Altman & Dalmas Taylor Interpersonal communication I liked the example of the peeling away the layers of an onion outlined in our text book. The quote below sums up the layers for me:
Perhaps the most important reason for self-disclosure is that without it, we cannot truly love. ~Jourard, Sidney
Until both parties offer full disclosure allowing full breadth and depth in self disclosure, true love cannot happen for the couple. Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
It becomes difficult for both parties to self-disclose, especially is one person has been hurt in a past relationship. Years ago, I was engaged to the man of my dreams who I met at work. For two years we had a long distance relationship between Ohio and Pennsylvania. After a six month engagement, (wedding dress bought, invitations purchased, etc.), I came home to find a box which has been delivered by UPS that had all of my things that I had kept at his home in Cleveland during long weekend trips. He decided didnt want to get married and that was really the end of the relationship. This was my first serious relationship and I had certainly provided full disclosure as did my fianc. It took me quite some time before I self-disclosed details about myself once I began dating again. 5. Social Exchange Theory Based on rewards and costs of those involved happy if meets the CL comparison level.
John Thibaut & Harold Kelley Interpersonal communication GNO examples get rid of negativity Rewards and Costs happy if meets comparison level Or use Margaret and Brittany
6. Relational Dialects Normal and natural tugs and pulls in a relationship as the pendulum swings.
Leslie Baxter & Barbara Montgomery Interpersonal communication
My husband and I have been married for twelve years and for the most part, our pendulum swings in a normal fashion. We are both very much alike, we enjoy being home, enjoying a glass of wine on the deck on a Saturday night, we are both pretty low maintenance. However, there have been times (and will continue to be) when one of has said we should really go out and do something like go uptown to the museums and walk around and have dinner afterwards or take Max, our dog, over to the Greenway and walk or Usually one of us will make the decision to switch things up for a weekend or two and then our pendulum returns to the normal swing of things.
7. Interactional View based Paul Watzlawick This theory reminds me of someone that I used to work with and several Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
on general systems theory change one part, you change the whole sum. When things are going well, conversation is content based, when things are not going well, relationship meaning is there.
Relationships within a family system are interconnected and highly resistant to change. Communication among members has a content component and a relationship component that centers on issues of control. The system can be transformed only when members receive outside help to reframe their metacommunication. Interpersonal communication other co-workers struck up a friendship between the five of us. We are have different backgrounds and we were in different phases of life. Fot two years, we would spend one night per month having a girls night out. We would have dinner or plan an activity (pottery, jewelry making). I enjoyed my time with everyone, but one of the ladies become a bit controlling of the group. If one of us could not make the monthly dinner/activity her attitude would quickly change towards that particular person. To the point, I just decided to step away from the group. Interestingly enough, the group fell apart within months. I am the only one that remains with the company, but I quickly realized that I my friends are important but, I dont need the negative energy around me. She has since dismissed herself from everyone. This individual would quickly say You started it, but not coming to the dinner and other similar comments. Life is too short!
Only child and power 8. Constructivism Individuals who are more cognitively complex in their perceptions of others have the mental capacity to construct sophisticated message plans that pursue multiple goals. Very person-centered with communication. The more inner-traits you can see, the better. Jesse Delia Interpersonal communications I recently received a promotion at work and was moved into a more senior role and title. In my former role, I was able to work (4) ten hour days and took Fridays off, unless I needed to attend a meeting or was involved with a special project. I was fortunate to have this schedule, but with my new role, I now work five days per week. During a recent conversation between my husband and close family membe.r, the family member asked how I was handling the five day work week. He replied by stating shes fine, worked many Fridays in her former role, as well. The family member replied with well, she has a title now and will have to step and do what it takes. This individual is not very person-centered and is not self-aware. There are many ways with which she could have replied, for example: I know you really enjoyed your Fridays off, but this is a great opportunity for you. Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
9. Uncertainty Reduction Theory Belief that its normal for people to have doubts about our ability to predict the outcome of initial encounters. The ultimate goal is to figure how a new person acts.
Charles Berger Interpersonal communication The first time I met my husbands friends before we were married and after his divorce, was very intimidating for me. This particular group of friends were friends with my husband and his former wife. So, I wanted to be on my best behavior I assumed they would not like me and that I would not fit in with this group. After almost 15 years later and reflecting on those initial meetings for purposes of this assignment, I realized this theory was in full play! It took a bit longer for us to get to know each other because we were all living in different cities and states and the core group were in different phases of life. Most of the ladies in the group reached out to me with non-verbal warmth, but did not allow much self-disclosure. The guys in the group provided much more verbal output. Uncertainty was prevalent on both sides, but we soon found common ground among each of us. This process took some time. 10. Social Information Processing Theory Communicating online.
Joseph Walther Interpersonal communication There are many examples of this theory today including online dating. I have not ever engaged with on-line dating, but several of my friends have and my good friend actually married the first person she met online. The entire process seems creepy to me but, I have always said, should something happen to my husband, I will enter the convent never to return to the outside world. My friend was very careful and cautious about which website to use, etc. Once they met and had their first date, it was a wonderful relationship.
I also think the use of Face Book and other social websites have their benefits, but I have not jumped on the Face Book band wagon from a personal standpoint.
I recently connected with my cousin who lives in California we have never met. We have emailed a few times back and forth since last fall and it has been fun connecting with he and his family. Its kind of like a Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
modern day high tech pen pal. I am able to share with him many stories from my childhood and share family stories that he was not able to experience due to living so far away from the rest of the family.
11. Social Judgement Theory The larger the discrepancy between a speakers position and a listeners point of view, the greater the change in attitudeas long as the message is within the hearer's latitude of acceptance. High ego-involvement usually indicates a wide latitude of rejection. Messages that fall there may have a boomerang effect. Muzafer Sherif Persuasion
/Theories about persuasion/
Latitudes of acceptance Jury on the Amanda knox case OJ trial
12. Elaboration Likelihood Model Message elaboration is the central route of persuasion that produces major positive attitude change. It occurs when unbiased listeners are motivated and able to scrutinize arguments that they consider strong. Message- irrelevant factors hold sway on the peripheral path, a more common route that produces Richard Petty & John Cacippio Persuasian Insert ads for items by celebrity. Ad for Perpheral route advertisement Advertising is a great way to explain
Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
fragile shifts in attitude.
13. Functional Perspective
Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Most group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. Randy Hirokawa & Dennis Gouran Group communication The network TVshows Celebrity Apprentice and The Apprentice are a great way to demonstrate Functional Perspective with group communication. There have been countless episodes during each season where one team member disagrees with other group members, they become disruptive to the group which in turn usually has negative results for the project assigned for the week. In these instances, the goal setting discussions initially begin with positive discussion, but can lead to negative outcomes as plans and goals are finalized. 14. Cultural Approach to Organizations
An organization doesnt have a culture, it is a culturea unique system of shared meanings. Clifford Geertz & Michael Pacanowsky Organizational communication I used to work for an independent telephone company in Pennsylvania the D&E Telephone and Telegraph Company. The company was founded by William Brossman during the early 1920s and when I worked for the organization, the daughter of the founder was the President & CEO. While the company was very progressive for a small town organization, it had a very formal culture. It was an unwritten rule, but fully expected that female employees did not wear slacks or jeans every. Casual Friday did not exist. She was a lovely woman, but had very high expectations for her staff even though they were not in writing or policy format.
Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
15. Critical Theory Approach to Organizations Advocating for change, citizen journalism, Managers can further a companys health and democratic values by coordinating stakeholder participation in corporate decisions. Stanley Deetz Organizational communication During class discussion surrounding this issue, the movie Erin Brokovich and the recent story of how one woman was able to change the fee structure and Bank of America, made me think of the 1999 movie, The Insider, starring Russell Crowe about the tobacco industry. The Insider tells the true story of a man who decided to tell the world what the seven major tobacco companies knew (and concealed) about the dangers of their product. Jeffrey Wigand (Russell Crowe) was a scientist employed in research for a tobacco firm, Brown and Williamson.
16. Narrative Paradigm Rhetoic, storytelling, listeners judge the story by the way it hangs together and relates to values on the ideal audience. Walter Fisher Rhetoric Narrative Coherence Internal consistency with characters acting in a reliable fashion the story hangs together. The TV show, The Waltons comes to mind when I think about narrative paradigm. Each week, the show would begin with young John Walton talking about his family and some component that tie into the weeks episode. 17. Cultivation Theory Social Learning Theory Violence in the media - Refers to the cumulative process by which TV fosters beliefs about social reality. Resonance the extent to which something is congruent with personal experience. Amplifies real life experience. Social Learning theory Learn through watching others and George Gerbner Mass media
Albert Bandura
Part of this theory includes resonance which is the extent to which something is congruent with personal experience. When I was 15, my father passed away suddenly due to a heart attack. For several years after his death, I had a hard time watching a medical show or any TV show or movie that featured a heart attack victim, a scene in the hospital, etc.
Regarding the social learning theory, the non-profit that I work for supports children and adults with intellectual and developmental disabilities. Our childrens programs are inclusive for children six weeks of age through age six. Our approach is difference doesnt mean deficit the children mirror each other as children first and help each other along the way regardless of their disabilities. They learn through watching Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
seek to learn behavior that is socially rewarding and socially punishing. others in a positive environment.
18. Spiral of Silence Public opinion Willingness to speak out or not, Ash test, give up point of view to go with the crowd. Emotionally based. Elisabeth Noelle- Neumann Mass media Politics at present Social issues Ammendment Flyer attach. Rick Santorum and the birth control issue. Regardless of party things become out of hand very quickly. Things you dont talk about. 19. Agenda Setting Theory Media tells us what to think and how to think about it Media, public and policy Top stories of the day sometimes alter our opinion. Maxwell McCombs & Donald Shaw Mass media How could we not be swayed one way or another by the media these days! An example that comes to mind is the Casey Anthony case. We heard about the case and details for years before she was brought to trial. I will admit I think she is guilty. But, the media certainly swayed my opinion and feelings/judgement of her. 20. Face Negotiation Theory Seeks to explain the influence of cultural differences in response to conflict. High content and low content.
Stella Ting-Toomey Intercultural communication The Amish culture is a very quiet, unassuming culture and group of people. They support each other and among the Amish sect. 21. Speech Codes Families are great examples what not to talk about, secrets, etc. Through ethnography of communication we know all cultures have multiple speech codes that involve a distinctive Gerry Philipsen Intercultural communication Growing up, my parents never discussed the fact that my father had been married before I never knew. No one ever discussed it including my extended family members. It was as if everyone signed an agreement and were sworn to secrecy.
Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
psychology, sociology, and rhetoric. The meaning of a speech code is determined by speakers and listeners, and is woven into speech itself. Artful use of the code can explain, predict, and control talk about talk. 22. Muted Group Theory/Theories about Feminist and Gender Communication Language has a masculine bias no ones fault. Murphy Brown Man-made language aids in defining, depreciating, and excluding women. Women are less articulate in public because the words and the norms for their use have been devised by men. As women cease to be muted, men will no longer maintain their position of dominance in society. Cheris Kramarae Feminist & gender communication Lyrics to 9-5 theme song to the movie, song by Dolly Parton. Tumble outta bed, And I stumble to the kitchen Pour myself a cup of ambition, And yawn and stretch And try to come to life, Jump in the shower And the blood starts pumpin', Out on the street The traffic starts jumpin', The folks like me on the job from 9 to 5
Workin' 9 to 5, What a way to make a livin' Barely gettin' by It's all takin' and no givin' They just use your mind And they never give you credit It's enough to drive you crazy If you let it 9 to 5, for service and devotion You would think that I Would deserve a fat promotion Want to move ahead But the boss won't seem to let me I swear sometimes that man is out to get me
They let you dream,Just to watch 'em shatter You're just a step, On the boss-man's ladder Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
But you got dreams, He'll never take away You're in the same boat, With a lotta your friends Waitin' for the day your ship'll come in 'N' the tide's gonna turn And it's all gonna roll your way
They got you where they want you There's a better life, And you think about it, don't you It's a rich man's game, No matter what they call it And you spend your life, Puttin' money in his wallet
The TV Show Murphy Brown
Clip from More Magazine 23. Standpoint Theory Strong influence on what people know depends on where they came from - Vantage point hard to understand each others point of view
Different locations within the social hierarchy affect what is seen. The standpoints of marginalized people provide less false views of the world than do the privileged perspectives of the powerful. Strong objectivity requires that Sandra Harding & Julia T. Wood Feminist & gender communication I grew up on a farm in Lancaster County, Pennsylvania and as an only child, my vantage point was very skewed in an innocent way. I assumed that every child in the county lived on a farm, had two parents, a mom who stayed at home, etc. In my mind, everyone had animals, grew their own crops, etc. Wow! I was in for a BIG surprise on the first day of school at Drumore Elementary School. I found out not everyone knew each other, not everyone lived on a farm, some parents worked away from the home and not everyones mom was waiting for them when they got off the school bus each day.
I have worked for a non-profit that supports children and adults with intellectual and developmental disabilities for almost ten years. Upon arrival with the agency, I had limited experience with someone who had a developmental disability. For those friends and associates of mine outside of my work circle, they could not understand how I go to work every day to help those poor, special people. Lori Avery Comm 250 Communications Theory/Spring 2012 Professor Karen Shearer-Dunn April 30, 2012
scientific research start from the lives of women, the poor, gays and lesbians, and racial minorities.
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