Ramadevi

Contact No: +91- 9663677331

E-Mail: ramavenkat4084@gmail.com



To be a part of Company that strives every bit to be competitive, innovative
and one that tries to give its best to its clients at all points and cycles of Testing. I
like a challenging employment opportunity, which exercises my Testing creativity as
well as my Technical skills.


Over 3 years of experience in IT infrastructure management and services & middleware support
which includes Environment support for Test Environments.
Working on different versions of WebMethods(6.5, 7.1.2 & 8.2) according to application re-
quirments.
Understanding the client requirements from the Business Requirement documents.
Analysis of the existing code and identifying ways to implement the same using webMethods.
Regular calls with onshore contacts and the client to understand the requirements, set timelines,
resource allocation and provide estimates.
Allocate tasks and set timelines to team members to ensure timely delivery of the design documents
and the code.
Resolve the defects raised by the Component and System Testing Teams as per the SLA.
Regression testing of all the effected services once a defect is fixed.
Sessions given on WebMethods to all the teams.
Providing access and support to external vendors to access the deutsche bank servers, remote appli-
cations and other shared resources.
Maintaining ours servers file system availability according to app requirements & incrementing them
accordingly.
Configuring BlockIP2 to Web Sphere MQ to restrict unwanted connections.
Implementing alert processes on Queue Managers.
Implemented shell scripts alerts & scheduled them in crontabs as a cronjob.
Defining queue manager, channels and queues on MQ servers.
MQ upgrades to latest versions.
Involved in setting up the MQ setup between banks. Setting up server connection channels and IP
netting etc.
Troubleshooting issues with WebMEthods, Weblogic servers & MQ connectivity. It may be applica-
tion or infrastructure issues.
Configuration & renewal of MQ SSL Certificates.
Opening conf calls and coordinate with SA, networking team etc to resolve production related is-
sues.
Professional Experience Summary
Career Objective
Troubleshooting and resolving the problem within the entire MQ environment.
Processing Client requests and Incidents as part of Environment support.
Preparing the Standard Operating Procedures and Key Operating Procedures for Environment Sup-
port Documents.



Application/Web server : BEA Oracle Web logic Application Server.
Middleware : WebMethods(6.5, 7.2 & 8.2), IBM WebSphere MQ 6.0
Operating Systems : Windows, Linux/Unix, MAC os
Ticketing Tools : HP Quality Centre, ALM, GRS, GCM, RFS & DB-Symphony


Working with HCL Technologies Limited, Bangalore as a Senior Analyst(Support Engineer)
Project: DB- Test Environment Services (April 2011 to till date).
Project description:
Description: Project- DB
PRISMA , DBDC and MESSAGING Applications
PRISMA: Prisma is one of the systems used by Global Cash Management of Deutsche Bank. It
assists in Money transactions. It is a middleware that connects various Deutsche Bank front ends to the
back-end systems. It is a global application to facilitate the single point of access concept. Its task is to
integrate the variety of customer access systems and methods, and provide secure access to the vast
number of processing back-end applications. The key topics are authentication and authorization, data
transformation of the many customer and back-end formats, and most importantly value-added
services. The aim is to give the banks customers a comprehensive feedback and status of their
payments as fast as possible. It presently support domestic and international transactions in Germany,
Italy, Belgium, France, Netherlands, Austria, APAC countries, Ireland, US, Portugal, Poland, Finland and
Spain.
DBDC: db-direct connect is the global file transfer platform developed by Deutsche Bank that
provides capabilities for bi-directional transfer of data files from a customers host system to Deutsche
Banks processing systems and vice versa in a secure manner.
MESSAGING: Messaging is an application which uses middleware technology; it helps to
communicate with backend application by using Queue Manager, Messaging Queues and channels.
Role as a Support Engineer (Senior Analyst)
3 years of professional experience in Middleware which includes experience in Web Application
server (Web Logic) Administration, Integration server (Web Methods) Administration and Unix
Administration providing support for Test Environment
Work Experience
Professional Skills
Worked closely with Software AG, Oracle BEA Web Logic, Oracle, Sun Support Teams in resolv-
ing the Web Logic and Web Methods critical issues, and followed up on the opened tickets by
analyzing the dumps and config files
Troubleshooting on application issues, Service Packs, and working closely with Development
Teams in resolving issues
Handling SSL configuration, Cert. creation and renewal and Partner mappings in Webmethods
Integration servers, Developer and Trading Networks
Configuring Schedulers, File poolers, MQ Adapters in WebMethods to restrict unwanted connec-
tions & Enabling.
Configuring & Installing Packages at Server and Console level.
Submission of transactions using WebMethods Developer & Integration server.
Troubleshooting and resolving the problem within the entire WebMethods & WebLogic Envi-
ronments.
User & Access management in multiple WebMethods version.
Creating & Updating Run Books for WebMethods.
Fixing issues on SFTP connectivities.
Implementing alerts processes via shell scripts for excess file systems within the Applications.
Created domains in WebLogics servers.
Creating new Web sphere MQ Queue Manager, channels, Queues and Troubleshooting the MQ
connectivity.
MQ upgrades to latest versions.
Involved in setting up the MQ setup between banks. Setting up server connection channels and
IP netting etc.
Troubleshooting issues with MQ connectivity. It may be application or infrastructure issues.
Opening & conf calls and coordinate with SA, networking team etc to resolve production related
issues.
Processing Client requests and Incidents as part of Environment support.
Preparing the Standard Operating Procedures and Key Operating Procedures for Environment
Support Documents.


B.Tech in Electronics & Communication in 2008 from J N T University, Hyderabad.

I hereby declare that the above furnished details are true to the best of my Knowledge and

I hereby declare that the information provided above is true to the best of my knowledge


Place: Bangalore
Date: [Ramadevi.P]
Educational qualification
Declaration