Issue Reason

Payment run done in closed periods Payment run done in closed period
Retrigger idocs by seebeyond team - when status is in
convert -3 in zpaylog02 Due to technical/server problem from seebeyond team or Banks
Retrigger the idoc by click on reprint by the users
While executing the payment run,
customer/end user forgot to select
the field "Create payment media"
EDI Errors - MQ Link iSSUES
This could be because of connection
failure from SAP server to SAP
Tools Server
Payment run ended up with error In the variant maintained in payment run, field payment adivce field got selected
payment proposals included in another proposals
customers wrongly entered the same
vendor in different payment
proposals at the same time
Payment not reached to bank, due to wrong housebank
maintained in payment proposal for the vendor
House bank details are not correct
for the vendor in the payment run
Unable to down load DME file -due to lack of authorisation
Sometimes users will raise a ticket
saying that not able to download the
file.
Transaction failed at bank due to more line items related
to withholding tax in payment document for co.code 2049
Payment docunet have more than 2
line items related to Withholding tax,
Solution Responsible teams
Delete the payment run, re run the
payment run with correct details by
customer FICO
Retrigger the idocs after confirmation
from the bank that, they have not
received or made any payments againest
this payment run FICO/ABAP/Seebeyond
Idocs to be generate by using re print
option in transaciton F110 FICO/ABAP/Seebeyond
Upon confirmation from bank and MQ
Link team we can ask the customer to
click on print out option to generate the
payment file FICO/MQ Links
Change the varaint by un check the field
"Print payment advice notes" FICO/ABAP
Delete the payment run, re run the
payment run with correct details by
customer FICO
Reverse the payment document posted
with wrong house bank and suggest the
customer create a new payment run FICO
Sometimes system it may take some to
download the file. In some cases
customer will say that not able to down
load, then we should suggest the
customer to download the file by using
other user id, then user able to download
the file FICO/MQ Links
Suggest the customer create a payment
document it shouldn't have more than
two line items related to withholding tax.
If any documents have more withholding
tax line items then the value of the
invoice amuont automatically converted
to zero in seebeyond system. Finally it
will get fail, when this document was sent
to bank.As per Mapping rules we can see
that 0.00 is sent in FTX+ACH segment if
there are more than 2 tax descriptions in
seebeyond file. FICO/ABAP/Seebeyond
contact persons Issue history
ABAP Team - Raghavendrarao
Rajulapati/India/IBM,Raghu M Ramulu/India/IBM,
Seebeyond team - Deepa M12/India/IBM, Ananth
Nagarajan/India/IBM,
ABAP Team - Raghavendrarao
Rajulapati/India/IBM,Raghu M Ramulu/India/IBM,
Seebeyond team - Deepa M12/India/IBM, Ananth
Nagarajan/India/IBM,
MQ Link team - Piyush
Vaishnav/India/IBM@IBMIN, Piyush
Yadav/India/IBM,
ABAP Team - Raghavendrarao
Rajulapati/India/IBM,Raghu M Ramulu/India/IBM,
NA
ABAP Team - Raghavendrarao
Rajulapati/India/IBM,Raghu M Ramulu/India/IBM,
Seebeyond team - Deepa M12/India/IBM, Ananth
Nagarajan/India/IBM,
Issue 1
Issue 7
Issue 2
Issue 6
Issue 9
Issue3
Issue 5
Issue4